54 Carnival Spirit Cruise Reviews

Well we were extremely excited to be spending our honeymoon on the Carnival Spirit but the disappointment started pretty well as soon as we boarded and continued to stay true to form throughout the entire cruise! Where to start? * ... Read More
Well we were extremely excited to be spending our honeymoon on the Carnival Spirit but the disappointment started pretty well as soon as we boarded and continued to stay true to form throughout the entire cruise! Where to start? * Upon boarding the ship we were given a letter that explained due to Bushfires on Moreton Island we were now going to be travelling to Hobart instead and to pack warmer clothing or Contact Carnival before Boarding date to receive a refund, little bit late for that considering we were already on board! An email or any form of communication prior to boarding would have been nice! * Once we boarded the ship we made our way to the buffet for lunch where we walked around for half hour trying to find a spare table * Tried to take a nice photo of the view out the window but the windows were absolutely filthy * Room TV was tiny and only had carnival channels and half a dozen other strange channels, no movies to watch, no DVD player * Only one power point in the entire room! * Our "queen bed" was 2 single beds pushed together that kept separating, so romantic.... * The food was the worst and actually what made the whole trip so much worse. The buffet food was over cooked, dry, flavorless, very little variety and the same food for breakfast, lunch and dinner every day. Their was minimal healthy options and the food literally made us sick. The restaurant food was a little better but after booking Anytime dining we were given 7:45pm seating which then meant to be able to go to the resteraunt we would be eating really late and missing the nights entertainment. When we decided we had enough of the buffet food and decided to try the resteraunt we were sat at a table of 10, expected to eat dinner shoulder to shoulder with another 4 couples, again such a romantic honeymoon dinner Read Less
Sail Date November 2019
Awful, nasty experience. Jeez where do I start?? I will dot point.. * the room had ONE power point. That's all. Called guest services and asked for an extension cord as I have a cpap machine. They didn't know what an extension ... Read More
Awful, nasty experience. Jeez where do I start?? I will dot point.. * the room had ONE power point. That's all. Called guest services and asked for an extension cord as I have a cpap machine. They didn't know what an extension cord was. * The so called lemonade is lemon cordial, the iced tea was a really strange flavour. Coffee from the machine was actually undrinkable... it was like drinking the grinds and hot water. We bought two cappuccinos from a cafe and they were barely coffee... so NO coffee for the whole trip * At brekky they have 2 toasters for everyone... be prepared to wait an eternity. * The staff still open ypur door of the room even when thete is a do not disturb on the door... not very nice when you're half naked * You can download their app and "free wifi" however if you want to keep contact and chat with another person on the ship it costs $9. So take a kiddies radio if you want to keep contact with ypur kids/ partner/ whoever, bring a radio on board. * it costs $30 to get JUST social media on the trip, or pay $50 to get that and e mail etc. The internet " cafe" is 3 computers in a walkway and cost , minimum, $15 for 24 hours. * the tv in the room is old , has about 8 channels, no movies or anything remotely watchable. There's no DVD player. * There's shampoo, soap and body wash in ypur bathroom. That's it. * The so called ' serenity ' adults only area was far from serene... jam packed and blaring music. I don't think they know the meaning of serenity. * The included restaurant... where to start? Firstly you have to stand in a huge queue, where you see the first staff with an I pad. Tell her your cabin number and she taps away at it for about 5 minutes, says no table available. Take a buzzer and go away!!! Come back when the buzzer goes. Get shown your table and given a terribly expensive wine list. The wine I like is usually $15 a bottle. There it was $50. And no option to buy just a glass. So no wine, lemonade or coffee. Then they blare this music out and do a dance. It's so noisy that we can't talk to each other. * The food was the absolute last straw. It was so disgusting that I am making a formal complaint. * NOT WORTH IT, DONT GIVE THEM YOUR HOLIDAY MONEY, wish I hadn't!!! Read Less
Sail Date October 2019
God were to start : We booked this holiday over a year in advance, hated it from start to finish and at one point looked at getting off the ship and getting a flight home it was that bad, no good comments at all for this ship. . ... Read More
God were to start : We booked this holiday over a year in advance, hated it from start to finish and at one point looked at getting off the ship and getting a flight home it was that bad, no good comments at all for this ship. . The ship was massively outdated even though it was suppose to have been remodeled and was extremely dirty all over. . The room was an absolute disgrace, I dont think it was cleaned the entire 10 days on board. Same dust in corners of room all of our trip and kids toys from the other people that had been on before us everywhere, when we asked the room steward to clean it he reckoned he did . . The kids club I took my 5 year old on 1 sea day because she wanted to go , I took her out after 5 minutes it was like prison they was just a massive room with parts sectioned off for different age groups , no control over kids and staff just sat talking didnt go back again. . The food was an absolute joke , we had breakfast the first day didnt eat it again it was disgusting,the buffet I wouldn't have feed that food to my cats it was that bad , no selection and was all cold , the main dining room ok but nothing to write home about, and the paying restaurant again was ok but not worth the $55 each they charge , the staff In the paying restaurant was a joke . .The excursions on the ship was a RIP off , we went on the cruise from sydney to port Douglas wasnt worth it to be honest , bad weather to entire way up, really rough seas and no information at all for the entire cruise from captain , I think we heard him talk once no updates on weather or conditions of sea or anything , we had a couple of days were we got off on tenders and we honestly thought we was going to sink, the crossing was really bad and was such rough seas and a long journey over to land from were we dropped anchor( 30 minutes ) . They was people been sick and screaming on the tenders , the tenders was dipping to one side and water was coming in , if the captain would have put out a warning we wouldn't have chanced it considering we have a 5 and 15 year old with us . Overall experience was we hated every minute of it would not reccomend carnival cruises to anyone. My advice save your money it wasnt as if it was any cheaper then other cruises we have been with before and they was a million times better Read Less
Sail Date September 2019
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited ... Read More
I chose this cruise because it was the only option that was available for school holiday. The cabin and balcony are small for $4040. The food is average overall. The continental breakfast on Deck 9 is really a disappointment with limited choices. The main dining is ok only because of the melting chocolate cake but not great. Outdoor facilities are always occupied such as golf, basketball, pingpong. I had tried at least 3 times and eventually given up trying coz always crowded. The basketball court (apparently also for volleyball) is very small and always full of people. The staff are very friendly- perhaps the only highlight. Entertainment such as shows and live music are only average. I went to the same 3 Islands the same deal last year with Pacific Eden which i paid a lot less but with much greater experience on board. Overall I am greatly disappointed and won't come back at all. Read Less
Sail Date September 2019
It was for a family celebration the buffet food was terribly the crew that was serving the food hardly spoken a word and I went I mean hardly spoke a word I don't mean couldn't speak English I mean did not say a word. At least ... Read More
It was for a family celebration the buffet food was terribly the crew that was serving the food hardly spoken a word and I went I mean hardly spoke a word I don't mean couldn't speak English I mean did not say a word. At least they didn't in the buffet areas if you went to get the Mexican all the burgers no hello no nothing they just stared at you like you were idiot, no alcohol packages and the food in the dinning room was the same most night or didn't have much variety and very small portions..... The ship itself was was swarming with kid in all the bars and casino even at 1am with the only place that was supposed to be adults only The Serenity lounge was placed below the water slides at the front of the ship so you can still hear screaming kids the entire time The safety drill at the time of disembarking was very unorganised if you hadn't been on a cruise before you wouldn't even know what you were doing there we stood on the outside of the ship for over an hour just so they can show you how to put on a life vest that was it ridiculous!!!! As for the activities on board there was over 50 activities a day but you could not participate in pretty much anything without children around even in the comedy shows Read Less
Sail Date April 2019
If you are expecting variety, pleasant atmosphere, entertainment, luxury, relaxation, or well maintained facilities, EVEN wifi, you'll be in for a nasty shock. This was our first cruise. We will NOT be going back to Carnival ... Read More
If you are expecting variety, pleasant atmosphere, entertainment, luxury, relaxation, or well maintained facilities, EVEN wifi, you'll be in for a nasty shock. This was our first cruise. We will NOT be going back to Carnival cruises ever again. Our cruise was just a 4 dayer to Moreton Island. It's fortunate my husband and I can entertain ourselves, because this cruiseline is geared towards a) little children who don't know any better b) people who like to be in bars for 26 hours a day c) those with bad hearing d) dummies who would pay for things that should be freely available and e)....ah...shall I say less than your average sort of person. BOARDING: We had priority boarding. It went quite well. We arrived at 11am and boarded at 11.10. The problem was, our room was supposed to be one of the first ready, and it wasn't. No where near. We had nothing to do for 2 hours + while it was sorted. In fact, doors to accommodation were closed, with signes on Do Not Enter, until 1.30. Even then, ours was still locked and incomplete with no card to get in. Apparently we should have been able to get in early. So we had to hang around, lucky Sydney was so pretty to look at. CABIN: Our room was nice, we'd paid extra for a vista suite, one of the most roomy cabins in the ship, aft. Very nice, and nice and clean thanks to our very nice lady, Sunny, who was one of the few highlights of the cruise. The balcony was dirty and glass filthy. Don't expect a roomy suite, it's still a little cramped, but to be expected. It has a very nice balcony, wrap around the stern. Worth the money for the view and the 'get away from it all'. It had a delicious bed,...that's one of the 'dot' ratings. Pillows annoying, but the bed was lovely. The room had curtains on rails which swung and squeaked after every trough and wave. Try that when you're going to sleep??? Door to the bathroom kept swinging too. The lights, which dimmed if held pressed, were a nightmare to navigate. all over the place and which ones did which was a mystery. Plenty of hanging space and drawers (if you need that sort of thing), a big bathroom, if you need THAT sort of thing. Stupid shower water mixer, obviously people are scalded by it, because there was a sign on the wall. I hate combo faucet/shower heads where you have to press or pull the button to choose. A small lounge area with TVs, one chair had back wheels missing, never could work out if on purpose so it leaned back, or not. Lounge was diabolical. FAR to wide to sit leaning back, and vinyl, so you slipped when you tried. No cushions. If you're only 157cm, (5'2") it was ridiculous. Bottles of water cost $4.50 each. Not even one for free. Hmmmm. I'm beginning to start to wonder. DECOR: of the ship......oLD FASHIONED TACK. oh me..oh my. Think a cross between a bad Buckingham Palace / Titanic / Op shop - and you'll get my drift. (pardon the pun). ANY level surface was patterned with faux 1930s patterns. Nauseating carpet patterns, golden cupids and fat GOLD heads, swirls and glass and pretend copper and brass, wood veneer, and giant chandeliers and claw footed furniture. Oh, and my personal favourite.....the fake frescos of nude gods, goddesses, angels and just...well just naked people badly painted ...actually really HORRIBLY painted, all over the ceilings and on multiple rondels around the walls. Add to that the framed artwork...matching I'll add....of (yes you guessed it) more naked people, very ordinary artworks of things like greek gods. In our suite, Venus was being fondled by Cupid. It was pedophilic. I can't understand why someone let that be hung in a room! You've no idea how off-putting it was to wake up to that huge poster every morning. the artist should be shot. So should the decorator. It was the most hideous attempt at vintage glamour I've ever seen. TACKY. Ostentatious Tack. MAINTENANCE: The outside of the ship was not much better. I was literally scared that the balcony of our room might fall off, there was so much rust under the paint. The RAILING was stuck on top of the old one, which was warped, peeeling and rusted. The glass along the railing was absolutely filthy, as were our cabin windows. That's a shame since you could see nothing when inside the cabin, looking through dirty windows and a dirty glass railing. aLL throught the ship I noticed peeling veneer, broken foam faux gold leaf cupids etc, In our suite I found it ludicrous that a fairly nice birds eye veneer was used on cupboards and drawers and then old 1980s gold tone plastic handles attached which colour was worn off. Wardrobe door would not slide. Looking at the interior of other ships, this one was a decor disaster, and I'm not even fussy! SAFETY DRILL - i WAS pretty annoyed when we were hearded out onto the deck (though the temp was nice) and made to stand there for 20 minutes, while nothing happened, then a ridiculously simple safety blurb - how to put on a life jacket. (really??) and then stand there for a nother 10 minutes whjile nothing happens. Then a very loud horn (there go a few more of my aural cilia) and we're apparently allowed to go. FOOD: tHERE are 3 main areas to eat. a) the communal eat what you want, as much as you want, wheneve you want. (Except you can't, because it's not open all the time, only the pizza, tea and coffee is.) b) The posh restaurant upstairs. c) the main restaurant comprising of 2 levels. The food was ok. Pretty good, acceptable. I don't want to make it sound great. It was fresh enough,a nd there was plenty of it. We ate at all 3 places. POSH RESTAURANT; we booked in very early. Months ago. When we arrived we were annoyed that there was not a window table as we'd asked. "Sorry, we don't do that' he said. Why book then?? He said first come first served. Again...why book then? Food was nice, but my lobster was way overcooked. I'd say in a warmer or something for a while. It was even tough to cut. (It was my one splurge dinner.) Sides were ordered. Broccoli. 2 tiny pieces of broccoli. (If I'd known that I would have order 4 serves!!) and mash with wasabi for my husband. About 2 tablespoons of mash with no wasabi. I couldn't taste any. He couldn't taste any. So I'm saying the sides were a waste of effort. Big steak though. And tender. And we were asked "All OK?" "All good?" "Is food ok?" so many times, I lost count. Literally 20 times by 3-4 different people. It was sooooooo annoying. I had a mushroom entree which was delicious. Then the overcooked lobsters. Then a chocolate sphere, which I understood to be filled with something else..., actually it was all just chocolate, melted with melted chocolate, and with chocolate inside and chocolate smeared on the edge. ERgh. I love choc. But no counterpoint to give some contrast it was sickly. Hey chef, ever heard of raspberries? or orange? or even cream? Meals are $55 for choice of 3 courses. EMPIRE RESTAURANT: (THE middle one) Staff are tremendous. Work like trojans serving all the hundreds of people, sitting at decadently decorated tables in the ostentatious huge dining room. They're quick, efficient, and super friendly. The menu is not anything special. It has most of the food that is also served upstairs at the posh restaurant (for an exctra $30), and all of the food from the serve yourself buffet, but put on a plate for you. (free). You can choose what you want, multiple times if you want. So it's really like a buffet, but you can't see the food and someone else gets it for you. It's ok food though. Except I had bouillabaise last night which was just a broth with a few teeny bits of seafood chucked in at the last minute. And a cooked apple with lime pie inside, the apple was so tough I couldn't cut it, obviously not cooked enough, and my husband had one too, but it was only half the size!!! Breakfast is also held in this room. BUFFET: Welcome to cattle class. In many respects. Pushers, shovers, pigs. (sorry, but true. - I guess this style attracts it.) I enjoyed my couple of visits to the buffet as the food was fine, it was the people who weren't. Also, Carnival, your set up...organisation of food stations is abysmal. Identical lines of food from both sides, both converging inwards to the same place is ridiculous. Especially when that place is also the coffee and tea station. I enjoyed a cantina outside which did taco type things. It was fresh and interesting. There's an all day pizza place, but other than that, only tea coffee hot choc and something they called lemonade, but to us (Aussies) it's very strong sweet lemon cordial. It was hideous. Really, no soft drinks or even WATER!!! No juice either. I suppose you could get it from the bar if you wanted to. BARS: Speaking of bars...the inumerable multiple bars all over the ship. You couldn't escape them. Clearly the focus of attention for designers. 2/3 of the public areas ...at least...were bars. Maybe you like that.. I didn't. Why on earth would you drink inside a ship, when you could ...well...drink outside of one? And why is there a need for 7 or more bars? Bar people will not make drinks to order. One day, I went to get a cocktail. I wanted one without orange juice as I'm allergic to it. I asked for a cocktail off the list, but substitute the oj for coconut milk or something, as I like it creamy. Barman said no. I thought he was joking. He said can't do. I said 'What?" he said can't leave out orange juice. I said I don't want oj. He said I can't do. People around me are shaking their heads...what? why? pick something else. OK...pina colada but no ice. No. Can't do. (pina colada's aren't made like dacquiri, they're not icy, and he was making them like that.) No can't do. I asked him why, he just shook his head. I said, but I'm paying for it!!! So I had to make a complaint. I never ever complain. Long stoir short. Dep Head Barman explained. They won't make drinks to order. Too many people on board. (I'm thinking, why would you hire barmen that can't make drinks to order? the bars are never crowded because there's so many of them.) Also, apparently no coconut milk. Really? on a tropical cruise? They use pina colada mix. No pineapple juuice, no coconut cream. Just a stodgy looking mixture. ergh. NO WIFI - unbelievably, there is no wifi on the ship. (I'm not an idiot, I can work out why. - they do not want passengers on their phones or tablets for free, instead of bars and restaurants, casino and shops where they would be spending money.) For this reason also, there is NO NEWSAGENT, NO BOOKSHOP etc on board. They don't want you reading, when you could be drinking or gambling or otherwise spending more money!!! So after leaving sydney and my 4g carks it, I start to wonder. Where is the wifi. I get the Carnival Hub,a nd to my dismay it costs $72 PER PERSON to get 4 day cruise long middle of the road wifi. (not hispeed and not all sites, eg no youtube). You can switch devices, but not at the same time. So husband and I could not be on wifi at once unless we had two accounts. ARE YOU KIDDING ME? Even aeroplanes have wifi. Coober Pedy, in the desert of South Australia has wifi and that's 850 kilometres away from the nearest city. And you're telling me acruise ship, 10kms off coast, can't give wifi? It's because it's another cash grab. Pay for wifi, or pay to do something else. No entertainment for free on this ship. So we bought ONE wifi account, swapping devices, and only one of us using it at a time, when we needed to. however. IT WOULDN'T WORK IN OUR BEDROOM OR ON OUR BALCONY. Wifi is garbage on the ship. It's slow, and I don't know about you, I like lying in bed looking at emails whenI'm on hols. And I had to sit on the bed, as I couldn't sit on the slide wide sofa. But I couldn't get wifi in the bedroom. Soooooo annoying when I'd paid $72 for it. That's more than 2 months worth of wifi I pay at home! ENTERTAINMENT: As you may have observed, I'm not a fan of 24 hour drinking, gambling or eating. I naively expected there to be entertainment on board. Adult entertaiment. Not "ADULT" but for adults. Not bean bag tossing. Not the hairy chest competition. :/ NOT a lecture about ...wait for it....wrinkles. I didn't want to have my photo taken, I can do that. I would have played trivia or even bingo in a pinch, but these more fun games were held in random spaces in side passages in a few seats in a cafe with people filing past and talking through them. It was impossible. Adn it wasn't for grown ups so kids were running around and talking. Seriously? Think about it. Can't hear the question, can't hear the answer. No point. So...THINGS TO DO. Virtually nothing. Unless you like drinking eating or gambling or spending money on rubbish. There are shops (jewellery, souvenirs, photos.) tHAT'S it. There are theme nights, if you're willing to risk your hearing. An 80s night for this cruise. Nothing else going. So if it's raining or windy, be aware. You will be very very bored. No internet, no books, tiny pools, no activities worth doing. Just a thought...Carnival. Try some FREE activities. What about a 'get fit' class on the deck. What about an 'All about Moreton Island' exhibition for 2 days ont he way there, and an 'all about the ocean' exhbition on the way back. What about a singalong, a talent show, a cooking exhibition. What about a FREE tour of the engine room (you had to pay). What about a mini borrow-library? A music room? A makeup show. The activities were pathetic and cash grabs, and here's the worst of them. ART AUCTION: There was the most bizarre art show I have ever witnessed. And being an artist myself, I have witnessed plenty, including some pretty odd ones. The organiser was a woman who spoke 3.75 x the speed of sound. Even when she was speaking 'normally'. People were sniggering behind their hands at her. She needs to take something to slow her up a bit. Around 30 minutes of blurb on how, why, who and when, would have been soporific, but for the voice of Speedy Gonzales. she informed us that SHE would determine the starting price, NOT the buyers who usually start an auction. (OK....), and SHE would put in bids whenever she felt necessary. (??? OK......) And the starting bid for the first piece of work was $6000. Six Grand. Did I hear correctly? or have my ears lost 75% hearing due to the ridiculous noise of the music in all the bars? You might not flinch at that. But the 'work', was done in highlighter and permanent marker. In fact, I have never seen such a flagrant upsell, overqualifying sales pitch for such utter rubbish in all my life. The 'works', were clearly up to 20 years old, absolutely revolting pictures, sad huge old gold tone wooden frames bashed and beaten, and reused over and over agiain, with the work begin recycled for cruise after cruise, until some idiot buys it. at $6000. I would say none of the work was painted in Australia. It6 looked like 1980s American junk store stuff. Oh boy. To add insult to injury, a 'free' glass of champagne and orange was offered just before the auction to soften the wallets of the numbskulls who were considering a hefty purchase. Only to be outbid by the seller, who could put in a bid over you to bid you up. Leaving you bidding against yourself. They called it 'collecting'. You can collect art from your cruises. People. People. Do yourself a favour. Go to Saint Vincent de Paul op shop. Pick up the same type of thing for $4 and be done with it. Or better, go to the art show of a local community Art Society and pick up a beautiful artwork recently painted, with genuine provenance, and the blessing of the artist, in a clean and modern frame. $500 should buy you a real cracker! PUBLIC AREAS: did I mention the music? No relaxing music, just super loud, aggravating ear pounding music. In all the bars, and pool areas. All the time. Even the accoustic guitar guy, who was the best of them, was sooooooo loud I wouldn't have put my children in the pool near him. No relaxing anywhere there. Nup. SPEAKING OF POOLS: Not pools. small spa style areas. They LOOK like pools in the pictures because of the huge overflow areas, like paddle areas about 1" deep, but which take up 2/3 of the pool area. The pools themselves are minute. About 4-5 metres long adn 2-3 metres wide. It would fit 20 people in max. No self respecting adult is going to get into a pool that small with 100 kids trying to get in. There is a 'serenity' area which has an even smaller pool. Think about it. Thousands of people. tiny tiny pools. I didnt travel with my older chldren, thank goodness. they would have been bored out of their trees. MORETON ISLAND. We loved it. We took our snorkel gear and walked the 2kms or whatever it is up to the wrecks and swam around on them looking at the gorgeous sea life. Then found a quiet sushi bar and bought an Asahi and a sushi. OH! I almost forgot. THE SHUTTLE BOAT. How could I forget that. It was an exciting experience to say the least. The WAITING: We were told we could o over at any time. We left at 9.50. We didn't ACTUALLY leave until 11.10am. Why? because there were tiny shuttle boats, and so few of them, and we were all herded into the auditorium with numbers, waiting our turn. It took over an hour for our turn. Really? There has to be a better way. The cruise director made it sound like we were SOOOO lucky to be getting on "Now for lucky 38. If you're 38 you can go to the island!!" It was ridiculous. At least have some entertainment for the 400 or so people all waiting to leave. the DRIVER: Picture this. You give your $150,000 car to your 14 year old to drive up to the shops and back. That's what it felt like. On the return trip, our boat driver was so pitiful it beggared belief. My husband is a Master 5 ticket holder, meaning he can drive BIG boats. He felt like he should go and offer assistance he was so pathetic. First, he zigzagged his way through the passage with reverse thrusters every time he needed to slow or turn. (use twice as much fuel and spin the boat around erratically, over steering to compensate.) It took 10x longer to get back than it did to come over. Worst, when we came alongside the ship, he tried to reverse it again, it should have taken around 12 seconds, with maybe 3 manouvres. It was a fairly calm sea. He botched it so badly the boat spun around 360 degrees TWICE! another boat came in, instead, probably to show the driver how to do it. (aka don't reverse up, just drive up to it!!) our driver still did not do that, mucking around over steering and reversing, and ultimately going forward, but so poorly he crashed into the SHIP!! All the passengers screamed, and while I knew nothing would happen, the sound was tremendous and the other passengers scared. Crew were standing on the ship watching the pitiful attempt, in disbelief. There was even a small vessel coming in, a bumpered vessel like a 'pusher', to help 'push' the shuttle into position. It was atrocious. And terrible of Carnival to hire boat drivers in charge of their passengers who have no skill and put lives at risk. They should be ashamed. You may have figured this kind of cruise is not for me. I have done many things like this, and don't get seasick. But I was dismayed at this cruise. It was a cash grab pure and simple. Only the staff saved it. Most of them anyway. They were helpful and worked hard. Probably don't get paid enough for the hard work they do. Most were overseas workers from the Philippines or Russia. Read Less
Sail Date April 2019
Having cruised before, I was really excited about taking my adult daughter on her first cruise. This trip was so disappointing. I had heard of the queues on cruise ships but never experienced them until this trip. A diabolical nightmare ... Read More
Having cruised before, I was really excited about taking my adult daughter on her first cruise. This trip was so disappointing. I had heard of the queues on cruise ships but never experienced them until this trip. A diabolical nightmare embarking and a line wait for absolutely everything. The only time we didn't wait for anything was attending a show and I was stunned to see the theatre half empty. The ship's decor is very dark and gloomy and an ugly brown greets you everywhere. The service was appalling! I've cruised before where a smile greets you everywhere and you're never without someone asking if you need a refill. Staff on this ship all looked emotionless and appeared to walk around with broom and shovel but never doing anything. We saw our cabin attendant ONCE when we boarded and never again. One day our room wasn't even attended to from how we left it in the morning. The food was bland and tasteless. Service again in the buffet emotionless and dull. Can't fault one waiter Coco in the dining room who was a bundle of energy and delightful. Cabin also dark and gloomy. We had an extended balcony and the door didn't shut properly so we put up with a howling whistle for the whole cruise. Asked someone to look at it - they looked at it and that's all they did. Paid for the steak restaurant one night and my daughter was violently ill that night from whatever she ate. An expensive cruise where you paid for absolutely anything extra. Couldn't wait to get off and won't be cruising with Carnival again that's for sure. Read Less
Sail Date July 2018
This cruise chose us, as we received an email with a great price and $700 cabin credit, it was a great itinerary and not Australian school holidays, although we always vowed we would never go on this ship! but it was a good deal so why ... Read More
This cruise chose us, as we received an email with a great price and $700 cabin credit, it was a great itinerary and not Australian school holidays, although we always vowed we would never go on this ship! but it was a good deal so why not, we had to book through a travel agent as this was the terms, we picked our cabin where we like to be and then waited and waited for June to come. We weren't that excited as we were worried about the ship but we were excited for the fact we were going to Singapore for four days prior and staying at Marina Bay Sands. Embarkation day arrived and we never board early usually in the final group, all good, first step onto ship and the darkness hit, decor very dark and gloomy, but I did love the lift lobbies lots of room and back from the stairs and the lifts do travel fast. Our room, perfect location as we chose it,never want an upgrade as it could be a downgrade from what we like. Head straight for the bathroom and nearly hit the walll as I slid along, not to worry must have stepped on some water somewhere, now what is that huge plastic bag on the floor near the bed with a curtain in it? turn on the lamps one doesn't work, hit the balcony, gosh be careful where you step, rusted paint scrapings everywhere, chairs look painted and wet, oh they are!!! Wet paint and paint scrapings all over them, separation wall between balconies flapping, not even secured, back into cabin slip my shoes off, oops!!! Feet splashing into water, ahhh that's why I nearly took a tumble into bathroom. By now husband quite angry contacts guests services and we have the assistant housekeeping manager in our room quickly.And this is where 19 days of dry dock apologies start and this was only our room. We found the decor on this ship strange, there is French, Egyptian,Roman and whatever else with a darkness to it. Food by no means great, the entertainers were quite good although the stage shows were not to our liking at all, final night arrives our duty free not in our cabin, maybe we have to pick it up ourselves so we head to guest services to make the enquiry only to be told it has been delivered to our room, we say we didn't see it anywhere, more checks, yes it has been delivered therefore we offer to have another look, no where to be found, phone guest services insisting it has been delivered we offer for them to look, no they discover it has not been delivered, crew are exceptional liars on this ship. Our eleventh cruise and first and last on carnival, never again, first impressions last. We were given an extra $170 cabin credit. Read Less
Sail Date June 2018
NOT kids friendly at all, one scary overcrowded kids club and not even clean, our kids refused to stay there. Ship run down poor in cleanliness and food was below average, disgusting.. Staff in the restaurant "Serguei" was ... Read More
NOT kids friendly at all, one scary overcrowded kids club and not even clean, our kids refused to stay there. Ship run down poor in cleanliness and food was below average, disgusting.. Staff in the restaurant "Serguei" was our waiter very moody and rude most of the time Rip off excursion, before arriving to New Caledonia they sell you on board ticket for the shuttle service on the island, some aboriginal people come to pick you up with very old vans and if you ask them the price for direct purchase is less than half of what we were charged. Do not even think about complain on board since they don't even care and don't send an email afterwards complaining because they will say that there is not much they can do about it. WE DO NOT RECOMMEND THIS CRUISE TO ANYONE, IS NOT A HOLIDAY IT'S A SHAME, VERY VERY VERY LOW LEVEL Read Less
Sail Date March 2018
Our experience has been disgusting. Sold as a kids friendly cruise which was NOT. Thousands of families and only one small kids club with few old toys and about 5 supervisors. Overcrowded and scary, our kids refused to stay there. ... Read More
Our experience has been disgusting. Sold as a kids friendly cruise which was NOT. Thousands of families and only one small kids club with few old toys and about 5 supervisors. Overcrowded and scary, our kids refused to stay there. Food was so bad, very cheap stuff and the quality was below average, not even the ice cream at the pool was eatable, not even mention the burgers of “dog meat”.. was disgusting. Cabin is not properly clean and unless you ask for fresh linen no one is gonna change anything. At the evening restaurant we had our waiter who was very full of himself, you felt shy to ask for something he was rude and seemed like he wasn’t happy to be there and do his job. We reported the issue to the staff at “concierge” who said there was not much they could do about it. After coming back we send an email with all our concerns to the management of carnival cruise who replied back that for them everything was fine... like saying who cares... Read Less
Sail Date March 2018
Food was always cold and very limited seating....very poor....the noise from the band was horrible...when we complained we go offered ear plugs and told to suck it up Victoria beer was $8.25 a 375 ml can If you want to be ripped ... Read More
Food was always cold and very limited seating....very poor....the noise from the band was horrible...when we complained we go offered ear plugs and told to suck it up Victoria beer was $8.25 a 375 ml can If you want to be ripped off and treated like a dog then this is the cruise for you! And the last night we got charged $26 Aus for a towel we didn't return...we never even used the pool towels provided....we called them and got told it was a mistake Upon disembarking we informed everyone we spoke too and theygot charged the same for no reason also I'm taking this up with the accc and a current affair if you got money stolen off you don't them aswell for a class action 2800 passengers x $26 be aware of the thieves There are better cruises around that treat you with respect and good food AVOID THIS ONE Read Less
Sail Date March 2017
Arrived on our boat and went to our room at the back of the ship and couldn't believe the size of our room and the huge 6 metre balcony. Looked for 1 of our suitcases that was not at the door so I asked the staff were it was cause it ... Read More
Arrived on our boat and went to our room at the back of the ship and couldn't believe the size of our room and the huge 6 metre balcony. Looked for 1 of our suitcases that was not at the door so I asked the staff were it was cause it had my wifes medication in in the case......3 pm 4pm 5 pm 6 pm still had not arrived asked the staff each of those times above and they said it will be there soon. Alas it had not arrived by 8 pm so went downstairs to guest services and it was sitting there with 10 other pieces of luggage. Went to the 9th floor where the pool was and there are people smoking everywhere and children walking thru it could not believe they would cordon off an area for children not to be At the back of the boat they have the adults only pool ..give that to the children where there is NO SMOKING not make them swim where smokers are smoking all day RIDICULOUS Went to Noumea and Mare where we had to pay 20 bucks for a bus ride only to find people offering the same tickets for 5 dollars.at the bus itself........big scam by carnival. Wanted to buy a drink card for soft drink and couldn't cause after the first day you couldn't. NOW FOR THE BIG ONE.........I payed extra to be at the back of the boat with a huge balcony so I could relax but while relaxing was being hit by SOOT coming out of the funnels and white paint peeling off walls. Rang Carnival and sent emails and they gave me $100 compensation on OUR NEXT TRIP..........RU SERIOUS. Room service the staff in general were excellent but I will NEVER CRUISE WITH CARNIVAL AGAIN Read Less
Sail Date November 2016
Thought a short cruise to Tassie and back might be a nice break for 3 fun loving cruisers. How wrong. The ship was full of grog swilling bogans. Dress codes in the dining areas meant nothing to them. The fault is the lack of control by the ... Read More
Thought a short cruise to Tassie and back might be a nice break for 3 fun loving cruisers. How wrong. The ship was full of grog swilling bogans. Dress codes in the dining areas meant nothing to them. The fault is the lack of control by the crew. Why, on formal nights, are people permitted in the dining areas wearing shorts, sleeveless shirts, thongs and baseball caps? Even in the casino you could watch idiots wearing dressing gowns and no-one said a word. The cabins have no tea/coffee facilities or robes. (although you can request a robe). Not even a bottle of wine can you take onto the ship. The bar prices start at $9 for spirits and $7.50 for beer. WORSE, YOU GET CHARGED 60c EXTRA IF YOU HAVE WATER IN YOUR DRINKS. That's right, 60c for water in your scotch. And what happened with the entertainment? Other than a good female escape artist all other entertainment was done by the ship dancers and singers. Another choice was to listen to a second rate comedian spouting sexually filled innuendo rubbish to a PG audience including dozens of small children. "Ask your Dad to explain it later". Never again for us Read Less
Sail Date October 2016
This was our first cruise with Carnival. We selected this cruise as it fit in with our available free time from work commitments. First off, I will mention the good things about the cruise. Embarkation, we made out own transfer ... Read More
This was our first cruise with Carnival. We selected this cruise as it fit in with our available free time from work commitments. First off, I will mention the good things about the cruise. Embarkation, we made out own transfer arrangements to the pier, Check through Customs very quick. We made it up to the check-in level, the line was huge, I would think at least 30mins to 45 mins to get to the head of the queue. Fortunately (for us), my husband walks with a limp, due to major back surgery, we were kindly put in the priority line. First Impressions, ship style is very dated. We found the "egyptian" decor very dark and depressing think bad Las Vegas of the 70's. The staff were all excellent, polite, always ready to help. We had a balcony cabin on 7th floor. Cabin was very clean, room attendant very attentative. However, once again, showing its age, dated decor. Tiny TV. Food. We think this is the first cruise we have every been on when we haven't put on weight! We usually opted for breakfast in the dining room. service excellent, terrible eggs benedict, overcooked. Other dishes we ordered were ok. Lunch. Better option is the dining room. Sea day brunch was pretty good. Lunch/Dinner in the Buffet reminds me of the asian food kiosks at the foodcourt of your local Westfield.Very similar everyday Evening Dinning Room Very poor choices. Meat was tough. Worst dinning room food we have had on any ship. To top it off, while Carnival claims it is a "relaxed" attire style of ship, T-shirts and beanies in the Main Dining Room at night, come on. and we saw bare feet in the buffet, apart from the obvious OH &S, disgusting, They also didnt push the need to clean hands before entering the buffet etc. Entertainment, 2nd rate. Obviously Carnival's prices are low, but they value add with the cost of drinks, and extra add ons. So, a cheap cruise ends up not so cheap! Would we travel with Carnival again, NO. We have traveled on over 10+ cruises, Princess, Celebrity, Cunard, HAL. This was the worst. Read Less
Sail Date October 2016
I wanted my children and grandchildren to have a wonderful holiday. For young families it was wonderful, the facilities giving parents and children an absolutely wonderful holiday. However as an older person I was unsafe with the ... Read More
I wanted my children and grandchildren to have a wonderful holiday. For young families it was wonderful, the facilities giving parents and children an absolutely wonderful holiday. However as an older person I was unsafe with the children racing up and down the corridors, kocking on my cabin doors and running away. A child even threw rubbish at me while I was was in the lift. I did have a fall on a port day and got very little help. It wasn't the children's fault on that occaision. However the basic intention of the cruise was to give my family a holiday and for this it was superb, so much so that they are planning another as soon as they can get the means but I myself would never go on another Carnival Cruise. The dress code was smart casual and there were numerous opportunities for children to experience and learn both in social situations and in the specific skills taken in the children's activities. Read Less
Sail Date August 2016
Where do i start? From port cancelled due to weather and instead of oferring replacement carnival US instructing the ship just to sail to Syd for 3 full days at the sea? Or should i start from thick cloud of cigarette smoke around the kids ... Read More
Where do i start? From port cancelled due to weather and instead of oferring replacement carnival US instructing the ship just to sail to Syd for 3 full days at the sea? Or should i start from thick cloud of cigarette smoke around the kids pool on top deck through which my family had to crawl for meals. Or maybe double charging on my credit card which carnival accounting cant sort out even after i spent 1h over the phone with customer service. Just advise to you travellers - dont leave your credit card with carnival - their accounting is as disorganised as everything else on board - settle in cach when you know what you are paying for. Final note, this patheric restaurant at the top where you supposed to have experience of your life - will pouring the wine ourselves as waiters ignore you while trying to chew through over salty stake which did not match of what was ordered - complete waste of money (true for the restaurant, true for the cruise!) Read Less
Sail Date August 2016
Where do i start? From port cancelled due to weather and instead of offering replacement carnival US instructing the ship just to sail to Syd for 3 full days at-sea? Or should i start from thick cloud of cigarette smoke around the kids ... Read More
Where do i start? From port cancelled due to weather and instead of offering replacement carnival US instructing the ship just to sail to Syd for 3 full days at-sea? Or should i start from thick cloud of cigarette smoke around the kids pool on top deck through which my family had to crawl for our meals. Or maybe double charging on my credit card which carnival accounting can't sort out even after i spent 1h over the phone with their customer service. Just advise to you travellers - dont leave your credit card with carnival - their accounting is as disorganised as everything else on board - settle in cash when you know what you are paying for. Final note, this patheric restaurant at the top where you supposed to have experience of your life - we were pouring the wine ourselves as waiters ignored us while we were trying to chew through over salty steak which did not match of what was ordered - complete waste of money (true for the restaurant, true for the cruise!), And BTW all this free entertainment for kids *dr seuss" they highlighted in the brochure - lie, even if you what to take photo with characters - pay! Everywhere on board pay-pay-pay, 1hrs mini train excursion in New Caledonia - 70$ per adult (I can't rent a car for day in Australia for less), free stuff like basketball court are completely inaccessible (even at night saw their own staff playing but could not get a minute with my kids over whole 12-night cruise!) Read Less
Sail Date August 2016
false advertising due to water slides do not work on ship / bed bugs in balcony cabins/crew are told to lie to customers about things will be fixed / expensive drink prices/ dirty balconies with flaking paint/ toilet blocked up/ never had ... Read More
false advertising due to water slides do not work on ship / bed bugs in balcony cabins/crew are told to lie to customers about things will be fixed / expensive drink prices/ dirty balconies with flaking paint/ toilet blocked up/ never had one hot meal entire voyage/ kids club terrible/ everything is a rip off / avoid this cruise at all costs ps THE TRUTH HURTS will never go on a cruise line which advertises the water slides on their travel cruise brochure -these slides haven't been working for the last two cruises another lie told by crew. how not to treat your customers who paid for two x balcony cabins and travelled with another family total spent between two families over 20k compensation for waterslides not working -zero $0 how to really make a customer feel disappointed /$8.25 per stubby where I live I pay$1.65 (carton price ) pub price $7 everyone sick at end of cruise due to onboard air conditioning (told this by crew before disembarkment it was definitly the air cond Read Less
Sail Date July 2016
My wife and I were looking forward to this cruise ( our second on the Spirit ) as my wife had major back surgery a few months ago and this was for some relaxation. Embarkation went smoothly and then we realized that it was school ... Read More
My wife and I were looking forward to this cruise ( our second on the Spirit ) as my wife had major back surgery a few months ago and this was for some relaxation. Embarkation went smoothly and then we realized that it was school holidays when we saw the number of children on board. Mind you most were really good. The dining room food was just good but unfortunately the food in the buffet was atrocious , the same every day with no changes. one station was sandwiches, another was indian food,then pastries, then pies and sausages and chips, The shows were exceptional the best we ever saw in all the cruises we had ( 20 ) except for some comedians who were really crude, there is no need to use the F word in every sentence in order to be funny Another thing we did not like was children walking through the Casino and we saw a couple of children playing the money machines. Also children sitting at the bars with their parents. Disembarkation went smoothly but I do not think we will cruising with Cardinal again Read Less
Sail Date July 2016
Terrible customer service. Had to line up in huge lines for food everyday, lines for kids club (waited about 45 minutes the first day and they tried to pass me someone else's child to pick up). My Children hated the kids club, they ... Read More
Terrible customer service. Had to line up in huge lines for food everyday, lines for kids club (waited about 45 minutes the first day and they tried to pass me someone else's child to pick up). My Children hated the kids club, they barely interact with the children. Terrible food and not much variety. I will never go on another cruise again. We paid for a suite which was quite expensive and wouldn't say the trip was worth it. Didn't cater for my Gluten Free child, I ended up having to walk back and forth between the restaurant and buffet to ask someone to cook my child something GF and every time they passed it off to someone else and said we cant do that for you. We disembarked at port villa and flew home as the customer service, food and overall state of the boat was terrible. Will not be recommending carnival to any friends or family. Read Less
Sail Date June 2016
Hi, Just some word of advice, you need to be very careful before you decide to cruise with Carnival. The Spirit is in poor shape, in cabin furniture falling apart, gym equipment not working, mini golf course in tatters, broken doors and ... Read More
Hi, Just some word of advice, you need to be very careful before you decide to cruise with Carnival. The Spirit is in poor shape, in cabin furniture falling apart, gym equipment not working, mini golf course in tatters, broken doors and glass. Be careful if your intending to bring a bottle of Alcohol along, it was my Wife's birthday and we intended to celebrate on board with a bottle of liquor, this was confiscated and was promised to be given back at the end of the cruise, instead they so called disposed of the bottle. Food is deplorable and un hygienic especially in the buffet areas. Unused food is recycled from day to day. We experienced food that was well passed its use by date, unfit for consumption, we also found foreign objects in our food which the staff found amusing. Food is poorly designed, lacks flavour and is based on quantity rather than quality. Vegetarians will be extremely disappointed, every day the same, tinned vegetables and heavy unhealthy dressings, food is out of refrigeration for far too long. There is not a great deal of entertainment available, very predictable, nothing spectacular, this is very boring especially when you sale at sea for a number of days. Alcohol prices are extremely high, considering they purchase alcohol at duty free prices. Sneaky unethical up selling is rampant, customer care staff don't care. Spa staff are rude and entrap you to buy longer periods or products. Sorry, but you need to know. Read Less
Sail Date April 2016
We decided to try Carnival Spirit as the sailing fell into our annual leave time frame, WELL! What a huge mistake! We have sailed before many times on RCI and Princess, so we are comparing Carnival to these lines. Before even ... Read More
We decided to try Carnival Spirit as the sailing fell into our annual leave time frame, WELL! What a huge mistake! We have sailed before many times on RCI and Princess, so we are comparing Carnival to these lines. Before even stepping on board we where given "lip" by one of the ships photographers all because we didn't want our photo taken at that particular moment in time. This incident was reported once on board to Guest Services and a meeting was had with the respective manager but nothing further was done. Once on board we decided to have a BBQ lunch. We were served raw sausages, they looked cooked but where 100% raw inside, YUK! What a great start, all this before even departing Sydney. We should have taken this as what was too come. Previous cruises we have had staff ensuring everyone entering the dining rooms sanitize their hands, this doesn't happen on board Spirit. Even worse, the number of passengers helping themselves to the buffet using bare hands and not tongs was unbelievable. This was even witnessed by buffet staff with nothing being said. We did approach both the buffet staff Team Leader and Guest Services about this mater, but too date we have heard nothing. The ship compared to our other cruises is tired looking and the overall cleanliness is abysmal. This is most noticeable in the buffet with tables having used plates on them for the entire time it took for our family to finish a dinner meal. Don' expect any better in the dinning rooms as service is only slightly better. Food in the buffet was absolute rubbish! Dinner Sunday night consisted of 3 dishes (Indian style) and accompaniments, and 3 different desserts, no cream or custard. The following nights dinner consisted of some average Mexican type dishes and the only vegetable to choose from was brussel sprouts. We did mange to find some great staff, one was the lady in the downstairs cafe who was polite and made a great flat white. Never meet our stateroom attendant, so cannot comment on that side of things but the room was always clean and tidy. In saying this, their was untreated rust in the bathroom (maintenance issue) and a mouldy shower curtain which was corrected after we notified the stateroom attendant. It was all made clear to me when we were speaking with other guest and one made the comment the 2 prior sailings she had done on P and O were way better then Carnival, enough said. All in all we wished we never set foot aboard this ship, and will never be sailing with Carnival again. Read Less
Sail Date April 2016
Having booked a year ahead and chosen this ship specifically for the kids club, our family group of 6 adults and 5 kids were excited to board. However, on day two when attempting to book the children into the kids club were are informed it ... Read More
Having booked a year ahead and chosen this ship specifically for the kids club, our family group of 6 adults and 5 kids were excited to board. However, on day two when attempting to book the children into the kids club were are informed it is closed. For months we had received numerous emails regarding upgrades and benefits of choosing Carnival, only to be 'duped' in my eyes that the kids club was closed. Yes the staff attempted to make do with other arrangements, the 2-5 yr olds were to be housed in a conference room, the 6-8 year olds in the ship night club. This was totally inadequate and I believe unsafe! My 4 yr old hated being cooped up in a small room with 40 other kids. My 6 yr old was over awed by the loud nightclub music system which seemed to be the only activity used each day. My wife and I ended up being unable to use the adult serenity section together as one of us had to baby sit at least one child at all times. As far as the adult Serenity section goes it is beautiful yes, HOWEVER, it is located at the back of the ship under the kids water park. So all you can hear all day every day is kids gleefully yelling and screaming (happily) and the splashes from the kids water park sprinkle down onto the adult only serenity section. CRAZY DESIGN!! Some positives - the staff were great on board in general and with a few rough weather days they handled it with professionalism and a smile. The food was great in all sections. Read Less
Sail Date September 2015
To stand and wait over 4 hours in the heat without water, food or seating to get on board was not a good start, Carnival then refunded 25% of fare, okay fair enough. Then to get a cabin where the kids running through the ship all night ... Read More
To stand and wait over 4 hours in the heat without water, food or seating to get on board was not a good start, Carnival then refunded 25% of fare, okay fair enough. Then to get a cabin where the kids running through the ship all night and jumping on the deck above our cabin so that we couldn't sleep, kids yelling in your door in the middle of the night! Balcony dividers not anchored, no sign of cabin steward for 2.5 days, couldn't turn air cond up and nearly froze for first 2 nights! Couldn't get a biscuit at 11.00 a.m. - buffet closed - had to go and buy a biscuit - never been on a cruise where you couldn't get any food you want for 24 hours - tried one afternoon at about 4.00 p.m. for fruit - again - buffet closed! Finally when we asked to get off the ship halfway as we hadn't got any sleep, they found us another cabin! Amazing! The ship was filthy and our cabin not better - came out of dry dock and workmen had been using the cabins, which hadn't been cleaned. Shuttles in port - you had to pay for, food at buffet in evening very limited. Not enough self serve laundries and in fact one was out of order. Would never go Carnival again - we have cruised with Princess many many times and will never stray again! The children on the ship should be supervised, they should not be allowed in dining areas without shoes, hats on, and running! Caveat emptor - let the buyer beware! Read Less
Sail Date August 2015
The cruise was Singapore to Sydney. After refurbishment shouldn't have been put back into service. Took 6 hours to board know one new what was going there was no communication. Luggage wasn't delivered until after 10.30. Carpets ... Read More
The cruise was Singapore to Sydney. After refurbishment shouldn't have been put back into service. Took 6 hours to board know one new what was going there was no communication. Luggage wasn't delivered until after 10.30. Carpets were wet, some cabins had no water, there was no power to some parts of the ship, the ship was losing water for a few days. launderies not working. Couldn't access on board account information. Didn't have ingredients to make some of the cocktails. Food in the dinning room an bistro very disappointing, especially having when you brought spealitity coffee an wanted a cake you had to pay for it. There was no where to get morning or afternoon tea. Staff were very very good nothing was to much trouble for them. Wouldn't recommend the ship to anyone Read Less
Sail Date August 2015
Carnival Spirit Ratings
Category Editor Member
Cabins 3.5 4.4
Dining 4.5 4.0
Entertainment 4.5 3.6
Public Rooms 3.5 4.2
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.7
Enrichment 3.0 3.5
Service 5.0 4.3
Value For Money 4.5 4.1
Rates 4.0 4.2

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