270 Carnival Spirit Cruise Reviews

First time on Carnival cruises. Not disappointed at all. Rated excellent for service,entertainment and cleanliness. Every stop was on time.Weather was great (August) and that's the best time to visit these islands with lower temps and ... Read More
First time on Carnival cruises. Not disappointed at all. Rated excellent for service,entertainment and cleanliness. Every stop was on time.Weather was great (August) and that's the best time to visit these islands with lower temps and humidity. Only onboard on top decks we need some extra warmth. Could not fault staterooms with excellent stewards. A good surprise was the Carnival Hub app that simply works so well. Text to your friends anywhere onboard for $9pp is fair. It also has 'what happening' for the whole cruise with the ability to notify 15 mins before what you choose. The app contains details of event locations with maps plus ship time. You don't have to pay for internet use for this...just as well as the cheapest deal is $120 that only gives Facebook/Messenger (no calls but pic and vid work) and very limited Google. No emails at this price either...have to pay $60 more for that. Entertainment was high standard with excellent showrooms. Soft drink package is $82.50 but I should have considered paying separately as were only $1.75 each. Great free coffee,Pizza and ice cream all 24 hours. Coffee included cappuccino and hot chocolate with frother. Pizza was OK but not fabulous. Same as ice cream. Gym etc was very modern and well equipped with steam room sauna and spa in a private atmosphere. Restaurants had beautiful decor nice meals with excellent service. Felt that meals repeated with limited choices but themes were a nice touch. Every night the staff added a few minutes of dancing that we looked forwarded to. They also dressed for theme nights. We did not dine at extra cost restaurants so cannot comment on these but they seemed enticing. The burger bar and Tacos were a nice option. Did not try the topside grille but it smells nice when passing. Finally saw Mystery island after previous cruises could not get there. We thought they underrated it. Beautiful clear waters with nice beaches to snorkel free. Good tracks as well that avoids getting bogged in sand. Plenty to do in a nice surroundings. Mare island wasn't much but still was enjoyed as long as you can walk a few Klms. Vila doesn't change but there's still plenty to do and the only place to shop duty free. Lifou is still lovely. 9 years ago we snorkeled in Janeck bay free - now it's $30pp! The cave trip is definitely worth the $10 but it's around 2k walk and not sold on ship. A lovely trip overall only slightly spoilt by rough weather on way back. Big swell of 6-8 meter waves rocked the ship forward to aft but the great stabilisers reduced the sideways movement. Some passengers over dramatised the movements after a few plates were broken and thought they were going to die so contacted the media for their fame - but most knew they were in good hands and returned on time. I've been in much worse when the harbour was closed for 2 days and nobody was even injured! Accolades to Carnival's Captain and all staff for a great trip. I would rank Carnival above some other brands. Read Less
Sail Date August 2019
We booked this cruise because it seemed an amazing deal, after booking I was really tentative about whether we'd enjoy it or not (our first time cruising) but I didnt need to worry too much! Everything was just so easy, we knew ... Read More
We booked this cruise because it seemed an amazing deal, after booking I was really tentative about whether we'd enjoy it or not (our first time cruising) but I didnt need to worry too much! Everything was just so easy, we knew not to expect 5 stars but it was a pretty solid 3. Having a balcony made all the difference and we loved sitting out watching the waves (and dolphins!). The kids enjoyed the kids clubs (ages 6 & 9) especially the planned activities. Which was brilliant because we got to enjoy the adults only area - settling in on a daybed with a mocktail and a book was bliss - really appreciated having no internet, made it much easier to just zone out totally. Food was fine, the mexican was great and the sushi was well worth afew dollars. They poached eggs to perfection every breakfast. Everything else was just fine, even Nouveau was just ok. We didnt really do any of the activities onboard as they were all either on while we were eating or really late but doing nothing in a pleasant room was perfect for what we needed. Would cruise again based on this trip but might look at higher end cruise lines (although love that Carnival has so many balcony rooms) Read Less
Sail Date June 2019
Booked this cruise for a family of four (2 adults and 2 kids aged 12 & 14) to celebrate my 50th birthday. We’d never cruised before so we weren’t at all sure what to expect, but loved the idea of Island hopping whilst taking ... Read More
Booked this cruise for a family of four (2 adults and 2 kids aged 12 & 14) to celebrate my 50th birthday. We’d never cruised before so we weren’t at all sure what to expect, but loved the idea of Island hopping whilst taking the hotel with you. The Spirit really is a unique experience. From the wild mix of decor to the excellent crew and entertainment, it really is a great and at times overwhelming experience. Thank god for Serenity and well-priced cocktails!!! Our cabin was a 4K obstructed view quad with tender/water shuttle partly obscuring our view - until we got to tender ports, where we had unobstructed views. This was particularly cool at Mystery Island. The cabin was roomier then we expected. The beds were ridiculously comfortable and the pillows are spectacular! I can see why so many people rave about them. Circle C kids club - our kids went there on the first night as a meet and greet and were very reluctant. Boy, were they in a for a surprise! They met so many kids there, they barely ended up in there at all, they were so busy being teenagers together all over the ship. They’re still friends with the kids they met, having regular post-cruise vide chats with kids from all over Australia (and we live in NZ). We barely saw them when we were on the ship. It gave us a chance to have a great holiday of our own (which, as anyone with kids will know, is not always easy on a family holiday). Drinks and food were great. Buffet lines could be long at times but there was always plenty of food and of course there was the restaurant to eat in if you didn’t feel like buffet food. Guys Burger Joint was a personal highlight. As was the BBQ that was running on the odd day (not every day). Personally I’ve become a cruise convert: I’m not sure I’d go straight back on the Spirit - I’ve been there and done that, time to check out another ship. Would I recommend the Carnival Spirit? Yes. Yes I would. Read Less
Sail Date June 2019
Decided to find out why Australia loves cruises so much at the moment. So, we took the plunge and went on our first cruise. Would it be our last? Overview: We booked on a “special” offered by Carnival. As it turned out we seemed to ... Read More
Decided to find out why Australia loves cruises so much at the moment. So, we took the plunge and went on our first cruise. Would it be our last? Overview: We booked on a “special” offered by Carnival. As it turned out we seemed to have got a great deal as our special turned out to be an upgraded room and also instant Carnival Red Status (this may have been as we called Carnival to ask a few queries prior to the cruise and the lady in the US was excellent and was eager to help out). Boarded early at 11:30 on Friday. We found embarkation to be surprisingly quick and efficient. However, we did see from the ship that there were longer queues as the day progressed. Departed right on time at 4 p.m. Leaving Sydney Harbour on a big ship was on my wife’s “to do” list so this was excellent. Sydney is a magnificent harbour and we were lucky that the weather held just enough to make it spectacular. We then spent Saturday and Sunday at sea as you cruise up the Australian East coast. Monday morning, we were up early at 5:30 a.m. to see the return trip into the harbour. Again, this was worth getting up for albeit the sun had not really woken up yet to greet us. The ship docked at 6:30 a.m. and by this time the sun had begun to shine through. We were fortunate (for us anyway) to be assigned to a later disembarkation time meaning we could watch the arrival into port, go back to the room and shower and have breakfast and a coffee and not have to rush anywhere or stand in any long queues. Weather: Friday was overcast. Saturday was overcast, rainy and a little breezy causing some methodical rocking of the boat but nothing too dramatic. Only real downside with this is that everybody is inside making it feel a little cramped and busy onboard. Sunday saw the sun come out and change the whole mood of the ship and the feeling of space increased dramatically as people spread out into the open sunny areas on deck. Room: The room was far more spacious than we expected. It is a little dated but was more than adequate, especially as we did not really spend much time in the room. The balcony was also a usable size which came as a bit of a surprise and was a great place to sit and have some quiet time. There was also plenty of storage space. Only a couple of issues for us. The pillows were really, really soft. The walls are not the thickest. One room above us had people in it who were up early each day and would be stomping around the cabin. It was a bit annoying and inconsiderate. Similar with those getting back to their rooms early in the morning and staggering along the corridors talking a lot louder than they realise. Life on a ship I guess. Food Stations: Better than expected but we did not have high hopes in this department. There certainly is enough for everyone and many people seemed to enjoy (no really, really enjoy) the unlimited freedom to eat almost non-stop through the day. Food stations ranged from the beer absorbing pie and snag station to a very tasty and healthy salad bar. Did seem to be something for everyone. There was also a dessert bar and unlimited self-serve cones in vanilla and chocolate. A number of the food stations are around the pool area so you could swim, drink and listen to the DJ/watch movies. Main Dining: For a slightly more sedate experience we dined at the main restaurant in the evenings to enjoy their 3 course dinners. On two of the three nights we found the food to be very tasty and of a good quality. However, the Mexican theme night seemed to be a bit lazy. The flavour was fine, but it was really just the same as the Mexican food station out by the pool and certainly not up to the standard of a good quality Mexican restaurant. Each evening we had a bottle of wine with our dinner (at extra cost). The wine was reasonably priced with a relatively small wine list trying to cover most tastes. We had lunch in the dining room on one of the days and it was by far and away our worst meal of the cruise. A couple of the dishes presented did not accurately represent the words on the menu which was odd. Also, there is a fine dining restaurant for an additional surcharge of $55 per person but we did not feel the need to try it. Bars and Casino: There are plenty of places to get a drink. Everything from a piano bar to a pub and sports bar type places. And for a captive market they were reasonably priced. 500ml can of Heineken A$8.5. Most cocktails were around the A$13 mark. There was a “cruise special” full drink double for A$5. In other words, a double JD and (double) coke was approx. $13 but 2 JD and cokes were $18. There was a reasonable selection of spirits depending on which bar you were in. There was a lot of people drinking a lot of grog. Clearly a large chuck of the Carnival profit for this type of cruise would be from bar sales. There were many groups of birthdays, bucks, hens and other celebrations and some people were having a bit too much. We found it a little odd that being on the ship seemed to be a great place for some of these groups to get a bit plastered, especially as the majority were drinking responsibly. However, as one of the cruise comedians put it, the afternoon drinkers look like they are going to get really messy but by 7 p.m. they are generally tucked up in bed Read Less
Sail Date June 2019
This was a first time cruise for my family and another (10 of us in total). I've travelled a fair bit and worked in resorts, but have never done a cruise and I was pleasantly surprised. To cut to the chase - my wife is coeliac and had ... Read More
This was a first time cruise for my family and another (10 of us in total). I've travelled a fair bit and worked in resorts, but have never done a cruise and I was pleasantly surprised. To cut to the chase - my wife is coeliac and had major issues with the food she was served. We told them she'd need special food (gluten and dairy free) and we were assured she'd be looked after prior to booking/departure etc. Her expectations around food are pretty low, but she's been treated to good coeliac food on other recent holidays we've been on. Really, all she wants is average food that won't set off her immune issues/allergies. It quickly became apparent to us on the cruise that every meal was going to be a gamble. We had a standing table for dinner and the same waiters every night and they quickly got a handle on the situation - however, the odd side dish or dessert would slip through will dairy or gluen in it. And some of the gf/df mains they served were terrible. Overall, dinner was good though. Lunch and breakfast was a different story however. The only coeliac breakfast foods on offer in the restaurant were pancakes and fruit... and the pancakes weren't great. The non-allergen food wasn't really worth the wait there either, so we started eat breakfast at the buffet from day 2. At least the bacon there was gf/df. For me (without food allergies) - the buffet was great. Burgers, Mexican, omelettes and pizza were a highlight for me and I would have been happy to have dinner there most nights. It was a nightmare for my wife however, as just about everything available wasn't gf/df - the pizza place did a decent gf/df pizza, but not something you'd want for every meal. Occasionally, we'd find friendly of sympathetic chef who'd cook a meal specifically for her, but we found that the vast majority of staff would run with the low-risk option of answering 'no' when we asked if something was gluten or dairy free. Only a few of them would actually check. Even though she was as careful as possible, by about day 5, her food allergies were significantly triggered and it put a damper on the whole cruise for us. The only other damper was the ridiculous 'roll call' held on deck about 2 hours after boarding. I've never seen anything like it. If you haven't been through it before, I suggest you do all you can to avoid it. The process consists of lining all passengers up on deck 3 at the 4 evacuation points and standing there, packed in like sardines in the belting sun, for about an hour with no explanation about what is going on. Those who come early are punished by having to stand at the back and by simply being there the longest. After about an hour (or a point where they think enough passengers have turned up perhaps?), they give you a 5-second demonstration of how to put on a life jacket that only about 5% of people can see and then turn you loose. It was like a re-enactment of the roll call at a POW camp - staff told us there was 'no sitting' and people started feeling faint and claustrophobic. Not a great way to start the cruise! Also - the kids club pretty much sucked. We had kids in 3 age groups and the only ones to enjoy it were the 8 year olds. The kids club spaces were stuffy and boring for the older kids. Read Less
Sail Date April 2019
Embarkation & disembarkation process was extremely easy & smooth. Very comfy cabin. Unfortunately the drink service from waitstaff was minimal when on deck in comparison with previous cruises. We only dined in the dining room 3 ... Read More
Embarkation & disembarkation process was extremely easy & smooth. Very comfy cabin. Unfortunately the drink service from waitstaff was minimal when on deck in comparison with previous cruises. We only dined in the dining room 3 times, once for lunch & twice for dinner. I don’t know if it was because we chose anytime dining but each time we had to wait to get waiters attention to order a drink. The buffet food never changed & they had one side closed off each night & so much of it was cold. We got pizza one night which was obviously someone else’s reject as it lacked any decent amount of topping (pepperoni). Once we discovered the deck bbq, that’s where we chose to eat for lunch. It was absolutely delicious. We chose this cruise for Santo but didn’t get there nor to Maré due to incident on ship. We ended up going to Lifou which we didn’t bother getting off the ship for as we’ve been every other time. Also went to Isle of Pines but because they weren’t expecting us, there were hardly any markets operating. The Casino was a total rip off, put so much money through the pokies with no return ( could’ve gone on another cruise ) which was obviously our choice but just a little run would have been nice. Was very happy with the overall experience of our first cruise on a Carnival ship. Very easy to navigate though the decor seriously needs to be updated. Met some lovely people onboard. Did a great tour while in Vila, going to Raru waterfalls, Blue Lagoon with lunch, Duty free shopping & pub stop with Karaoke. Hopefully we’ll get to Santo one day... Read Less
Sail Date March 2019
Have to commend the captain as he had some very difficult decisions to make but he managed to still get us our 5 stops. Wasn't very happy with the food. Main dining room menu didn't change very much and food was not as good as ... Read More
Have to commend the captain as he had some very difficult decisions to make but he managed to still get us our 5 stops. Wasn't very happy with the food. Main dining room menu didn't change very much and food was not as good as I have had on other ships. Entertainment wasn't as good either. Loved the daytime trivia, seemed to always be a trivia to go to and Chloe the entertainments manager was great. Thought the evening shows could have been a lot better. Room and bathroom were plenty big enough and always clean. Staff very friendly and always ready to help. Embarkation and disembarkation went without a hitch and used Carnival for transport to airport. Shore excursions were mainly booked privately but all went very well and most enjoyable, must say Isle of Pines is now my favourite island. Loved the outside cinema and watched a few good movies there. Also happy to see a few members of staff moving towels so others could sit down. Read Less
Sail Date March 2019
So this cruise was a 5-night Tasmanian domestic cruise. We set sail Friday 22nd March. Check-in was smooth and this was the last time we checked-in where Carnival took our photo for their system. Our Sail and Sign cards were available ... Read More
So this cruise was a 5-night Tasmanian domestic cruise. We set sail Friday 22nd March. Check-in was smooth and this was the last time we checked-in where Carnival took our photo for their system. Our Sail and Sign cards were available reasonably quickly outside our room. We got into our rooms and checked the Funtimes which didn't indicate Port Arthur as a stop. It listed a changed itinerary and an extra sea day. hmm, this was strange. Anyway, we thought they'd make an announcement after everyone boarded. There was no announcement so afterwards, I went to guest services and confirmed the itinerary had indeed changed due to poor weather. I told the guy we never got anything official. He printed out an advisory which we were supposed to have received in our room but didn't. I wasn't upset but just wanted something official in case I'd claim on my insurance for a missed port day. Anyway, due to the missed port day at Port Arthur we stopped at Hobart that day and Carnival put on free buses for those that wanted to travel to Port Arthur. that was an excellent response from Carnival and I'm happy our captain made the decision not hit rough weather for the sake of a day at Port Arthur. The change in itinerary doesn't factor into this review as Carnival are not responsible for the weather but how they deal with it which they did well. I'd never been to Hobart but we did a private tour. Hobart is a great little town. On this cruise, we didn't really watch any of the shows except a few comedy shows. One comedian conceded this was his first cruise and so wasn't all that great. We got to do Nouveau again for not only dinner but also long lunch at sea. Again. great value for dinner but long lunch at sea was so worth it. $35 for long lunch at sea was excellent. We also go the seafood plater thinking it was just an upgrade ($20) but it was actually in addition to the menu which had seafood as well. There was so much food, I don't think I had dinner! The seafood was fresh, delicious and plentiful. I don't eat much lobster, but this was incredible. We also got the matching wines ($20). The staff at Nouveau were excellent and courteous. This was also our first cruise where escargot was no longer offered at Nouveau. This was also the first time we had Your Time Dining in Empire but wouldn't choose it again. Often, we'd need to wait in line just to get a buzzer and then wait again for the pager to go off. We also like to idea of having the same table staff each cruise. I had an issue with a barwaiter who was a little rude but most of the other staff were excellent. I'd also find bar staff would pour the more expensive Chivas Scotch rather than Dewars and not ask my preference. They're just trying to pump up their commissions. Since our last cruise on Spirit (January 2018), we noticed somethings have been refurbished such as new upholstery in La Playa Grille, a coffee shop at Serenity and the Warehouse as an addition. Soul Play has taken over the area where the art auctions were. Our room was clean and as expected. Everything worked as expected without any surprises. Overall, it was a good cruise and we'd done a few things we never got a chance to attend such as the Nouveau cooking demonstration and Behind the Fun. I was sort of glad to have gotten off as I needed a break from all the fun, drink and food! Read Less
Sail Date March 2019
We chose to get away from the hustle & bustle of Christmas preparations and relax with the family (kids & grand-kids) on a Christmas cruise. The children went to kids club, some enjoyed it, some didn't. If you don't like ... Read More
We chose to get away from the hustle & bustle of Christmas preparations and relax with the family (kids & grand-kids) on a Christmas cruise. The children went to kids club, some enjoyed it, some didn't. If you don't like lots of kids then this is not a cruise for you. There was plenty to do (if you want to) things like trivia, dance lessons, crafts, games,swimming, water slides, shows, parties. The food choice is very good. We ate breakfast mostly in the buffet which we found better than in the main dining room. Evenings we preferred the main dining room. The Nouveau Restaurant, for that extra special gourmet food was excellent. The staff everywhere were generally friendly and offered great service. We had a couple of things wrong in our cabin which our cabin steward got the maintenance crew to fix within an hour. The entertainment was very good with a good variety of entertainers (jugglers, magicians, comedians, acrobatics, dancers, singers. The ports were all tender ports (using lifeboats not a wharf to disembark). At Lifou we chose the Jinek Bay Marine Reserve excursion for great snorkeling. Numbers are limited so need to book as soon as you can after boarding ship. $26 p.p. There is no beach at Jinek Bay so not suitable for children unless they can swim/snorkel. Isle of Pines is beautiful where you land there are white sandy beaches within a short walk with lots of sea life (turtles, coloured fish, coral. Where you land on Mare there is not much, a few market stalls no nice beach. There is only has one excursion, a bus journey to Yejele beach for $25 per adult, $20 per child (aged 3 - 12 years). On a previous cruise there were lots of stingers on the beach and in the water. It's a beautiful beach but we didn't get off the ship there this time. Read Less
Sail Date December 2018
We were offered a very good deal which included Balcony, airfares and $500 spending money at a travel agents mini expo otherwise we wouldn't have chosen to do this cruise. We found it very relaxing but wouldn't want to be on ... Read More
We were offered a very good deal which included Balcony, airfares and $500 spending money at a travel agents mini expo otherwise we wouldn't have chosen to do this cruise. We found it very relaxing but wouldn't want to be on there during school holidays. Eat in the Dining room for breakfast and dinner, staff were fantastic and very talented - the nightly show in the dining room was sometimes better than the theatre production. Loved the Serenity Bar and over 18 area although the pool was way too small. Ports of call, Noumea - was a Sunday so only the markets open, Mare, lovely looking island, next time would do the bus trip to the beach and Isles of Pines was just gorgeous. Could have laid on that beach all day. Embarkation and Disembarkation was very smooth. We liked all the nooks and crannies to sit and read/drink. Bingo was a huge rip off - never paid out more than $700 in the five games, no jackpots and we figured some days they were taking in over $5000 and the staff while fun were too busy having their private jokes. Rust in the Balcony door made it hard to open. Room was nice, spacious. Only went to one seminar (Eat more lose weight) and a stretching class. Stretching class was good but the seminar was misnamed - should have been how to detox to lose weight. Perhaps I am a cynic. Overall came home relaxed and a bit more tanned. Read Less
Sail Date November 2018
We had been on Diamond Princess as a couple and loved the experience so Carnival had a lot to live up to. It wasn't as big or as flash as Princess but with a 4 year old Carnival was absolutely perfect. Carnival was more geared for ... Read More
We had been on Diamond Princess as a couple and loved the experience so Carnival had a lot to live up to. It wasn't as big or as flash as Princess but with a 4 year old Carnival was absolutely perfect. Carnival was more geared for children with the slides and things for them to do. We were also upgraded to an extended balcony cabin (8223) and I thoroughly encourage anyone doing a pacific island cruise to spend the extra money and opt for a balcony. It came in so handy with wet swimmers and towels from our days out on the islands. We also left our snorkelling gear out there as well. Not to mention waking up in the morning from our bed watching the islands sail pass us. The cabin was big enough for the 3 of us. They had converted the lounge into a single bed for our son which stayed that way the entire time. The kids club was excellent with lots of activities to entertain them. They also give you a phone so if there's any problems they will call you. The buffet for breakfast and lunch was excellent with always a good variety of hot and cold dishes & the main dining area for dinner was lovely with exceptional customer service & humorous waiters. The food was good, no complaints but would say not quite the quality of Princess. Entertainment was quite good with the main shows at night popular & quality. I must say the lady who played in the piano bar most nights was exceptional taking any requests. All in all Carnival Spirit was an excellent cruise and we would definately cruise with them again, hopefully out of Brisbane next time. Read Less
Sail Date November 2018
2nd time cruiser with carnival. No complaints here. Great value for money. Staff are more than happy to accomadate passenger needs with a smile. Food was prepared, made & cooked daily, entertainment was adequate. Giving a variety of ... Read More
2nd time cruiser with carnival. No complaints here. Great value for money. Staff are more than happy to accomadate passenger needs with a smile. Food was prepared, made & cooked daily, entertainment was adequate. Giving a variety of options each night. Plenty of activities to keep anyone occupied during the day no matter the weather. Cocktails were delish. Behind the fun tour I highly recommend, to see how it all works- laundry, kitchen, staff quarters, storage areas & the bridge ( meet the captain ) & more. Cleanliness was of high quality. Staff were consistantly present throughout the ship servicing rooms & cleaning. 1st cruise was with our children, kids club catered for them sufficiently & they loved swimming in the pool & spa. 2nd cruise was myself, husband, a friend his son, nephew & friends who are married. Loads of laughs, good times & memories made. If had the opportunity we would travel with Carnival again. Well done Carnival Tanya & James Read Less
Sail Date October 2018
I had been on another cruise from Sydney, but not from Circular Quay and wanted to experience the thrill of sailing out of the Quay, past the Opera House and up Sydney Harbour. I was not disappointed. For the price, I think Carnival did ... Read More
I had been on another cruise from Sydney, but not from Circular Quay and wanted to experience the thrill of sailing out of the Quay, past the Opera House and up Sydney Harbour. I was not disappointed. For the price, I think Carnival did an excellent job. Where else can you get 8 nights accommodation with ocean views, three meals a day, waiter service if you want it, movies, live shows, karaoke, swimming pools and gym for $100AU per day? Despite school holidays having ended a full week prior, there were still hundreds of school age kids. Not sure how that can be so, but they all seemed to have a great time in the pools, water slides and other kids activities. If you want a quiet, adults cruise, I suspect Carnival is not where you’ll find it. For the money, the food was good. You can’t expect any more for the price. I was travelling alone and the single supplement meant that I paid almost the same as two adults. Can’t help that. I booked, through a third party online cruise booking service and it was quite close to the sailing date. At that stage I could get a cabin with an obstructed ocean view. I thought that would suit me fine. About a week before the cruise I received an email with my cabin details and was very pleasantly surprised to find they had put me in a cabin in the aft section of the ship with a full, unobstructed view balcony. Some say mid ships, low down has less movement, but I think the aft section is also good if you are susceptible to motion sickness. There is a 24 hour, free pizza restaurant and the pizzas were actually very good. However, the fellow making the pizzas was completely disinterested and he was making the dough at the counter as well as cutting up and serving the cooked pizzas when they came out. This meant they were sometimes stone cold when they were finally handed over. As the pizzas have a thin crust, they dont stay hot for long and are best if served and eaten straight away. Read Less
Sail Date October 2018
Went with 10 family members kids and grand parents etc. Fantastic French provincial day core. Glass elevators. Elegant dining room. Rooms were adequate. Had a balcony double bed and 2 bunks. Cupboards and drawers could be better if they ... Read More
Went with 10 family members kids and grand parents etc. Fantastic French provincial day core. Glass elevators. Elegant dining room. Rooms were adequate. Had a balcony double bed and 2 bunks. Cupboards and drawers could be better if they had suitcase space only. Bathroom adequate. Larger then the P&O's Jewel bathroom. Not as good on board activities that we expected. Could have been better like movies should have been on in the theatre instead of just on the open deck where it was raining and noisy. Most of the time no movies were playing throughout the day. In room should have had the better movies playing also. Bad movie scheduling that collided with early diner service also causing people to be late. 7.30 pm dance shows were good. comedy shows good but not enough seats in small theatre. Not as many shops on board as the Jewel also. Most on board activities were geared towards spending big bucks like art auctions that not many people showed up to and had old chipped frames obviously had not sold very often. Come on we paid enough to be there already. Pools were nice with kids shallow bit but could have been heated and needed more spas as overcrowded. Be nice to have an indoor kids playground too for bad weather. Buffets were good and elegant dining and waiters dancing entertainment a plus. Elegant dining was only opened for lunch and breakfast sometimes. 24 hour pizza and ice cream. Needed more ice cream machines in buffet area. Sore excursions were very pricy and the free hop on and off at Noumea was not advertised until the morning of after we had spent hundreds on tours. $530 for 4 for 3 days of tours. The train was good value but not the afternoon bus tour as it doubled up on the look outs we had already been too and beach not as good for snorkelling. Maree was beautiful and only cost $90 for 4 for day for bus transfer. Good snorkelling and local beach food sold. Noumea was a beautiful and clean place but very expensive for currency conversation. $20 for 2 coffees in an ice cream shop. Good shops above ferry terminal that took Australian dollars. P&O pulled up to the Warf where Carnival had bus services as docked in the shipping yard a bit painful. Good kids arcade and kids club activities, but not as good for older kids as the Jewel. Overall enjoyed our cruise and staff were helpful. Excellent frozen cocktails for $10.50 end up. Excellent gym and sauna if you can find it. Gym and adult spa closed for chlorination in the day on a rainy day, bad scheduling. Hardly any fitness classes, only expensive PT sessions. Need yoga and abbs classes on. Spa was extremely expensive minimum $175 a treatment. Mini golf never had any balls, always missing. Fun themed dress up nights, but didn't know it was Halloween until final days before and we purchased the wrong costumes. Read Less
Sail Date October 2018
The Ship: As a first time cruiser I did not know what to expect, so I was excited when I first saw the ship as was my son (aged 6). Was glad that we were able to check in our luggage early but the wait to embark seemed to take ... Read More
The Ship: As a first time cruiser I did not know what to expect, so I was excited when I first saw the ship as was my son (aged 6). Was glad that we were able to check in our luggage early but the wait to embark seemed to take forever, although very organised. Once on board the ship we were directed to have lunch. My son and I just wanted to see where our room was and was not completely happy about being told to come back later in the afternoon (I guess the room stewards didn't want you to watch them clean). so as a first timer on a cruise they were handing out cocktail which I assumed was a complimentary welcome aboard drink but realised after that you paid for it (no big deal because I'm on holiday). The boat had a very nice ambiance to it. The restaurants: Food was amazing and I thoroughly enjoyed every meal all but one which was a pizza that was still frozen. I complained and asked for a new pizza which they freshly made, so I can't really complain. The entertainment: From what I did get to see and do was fun but unfortunately I couldn't see any of the adult things that I wanted to. My child went to kids club once and hated it because he couldn't even get a drink of water or have any food so we just hung around the pools which both were constantly full of people and I had even seen some kids vomiting in the pool, pretty disgusting, we didn't swim at all but did play in the kids water park. The Medical Team: Amazing comes to mind. The doctor on board was very attentive and looked after my son who was very, very sick. My son recovered after 2 days on board as apposed to being evacuated which would have been the next step if my son's temperature didn't drop. Onshore excursions: All great. Lifou markets small but swimming was nice, didn't stay long as my son was not well. Isle of Pines: Enjoyed the tour around the island and learning about the history, very pretty. Amedee Island: This was by far the best excursion, so glad that I chose this instead of staying on the mainland of Noumea, entertainment at lunch was good as well as the marine life I saw while snorkelling. If you're afraid of snakes then I don't recommend this because this island is covered with sea snakes that are harmless when on land and are fairly placid - just leave them alone and they will leave you alone. Service: Service was great. Staff were very helpful and always smiling nothing was a bother. Shopping: Shopping was OK. Jewellery was very cheap and nice - I highly recommend this. I bought a heap of bracelets and bangles for less than $200. There was a competition on where you had to guess the size of the carot diamond in a ring and those who got closest won (I assumed it was the ring......wrong it was for some other prize like body lotion or something like that). Timezone costs money but guaranteed winner on the skill testers (we went home with around 50 little rubber ducks and a couple of minecraft stuffed toys. Overall: I would definitely cruise again on this ship Read Less
Sail Date September 2018
My partner and I were looking for a relaxing packaged holiday where we could just put our feet up and relax. As my partner is expecting a baby we were somewhat limited for choice because of the Zika virus, so the decision to join the ... Read More
My partner and I were looking for a relaxing packaged holiday where we could just put our feet up and relax. As my partner is expecting a baby we were somewhat limited for choice because of the Zika virus, so the decision to join the cruise was made. Although we were a little anxious and skeptical about how much we would enjoy it as a cruise is not the usual kind of travel we do, we both thoroughly enjoyed our time on the Carnival Spirit. We both went in with an open mind and not massively high expectations, and came away really pleased with our choice. The aspects that were a highlight to me (in no particular order): - Embarking, Disembarking and tendering were super easy and quick - Service by the wait staff at seated dinner (breakfast was a little more casual though) - Plenty to do if you easily get bored. My partner was happy to read books all day, but I participated in quiz's, went to the fitness centre (and enjoyed the sauna there), watched sport in the sports bar etc. So yes, plenty to do. - The food was good. We have high standards with food choice and it was very good overall considering the ship has to service 2000+ people every day. The sit down dinner was worth it to us and had plenty to choose from. The venison/deer, steak, and melting chocolate cake were standouts. Blue Iguana tacos were great, as were burgers from Guys burgers. - Jinek Bay in Lifou for snorkelling was our highlight. Really was an amazing place. Not so good things: To be honest there weren't many and most were relatively minor. - My biggest bug bear was that we had an obstructed balcony view with the liferafts in front. Now to be honest they dont obstruct you much, but if you were on the balcony often they were a bit of an eye sore. But the frustrating part was that a couple at our table were upgraded from an interior cabin to a balcony cabin free or charge and didnt have an obstructed view, whereas we paid for a balcony cabin (and yes we were told prior it would be obstructed) and were left with the life raft in front. - The AC in the cabin either didnt work (although we did ask for it to be fixed) and was pretty hot to sleep in. Easily remedied with the door left open. Tips: - The Carnival chocolate melting cake is a winner at the sit down dinners. - Get cocktails from Alchemy bar rather than Serenity - Get to Serenity early to get a pod to lie in - Book early to snorkel at Jinek Bay in Lifou Overall: Overall it was a great first cruise experience. It seemed to have something for everyone, and if you approach the cruise with the right attitude it will exceed your expectations. Thanks Carnival and the team on the Spirit. Read Less
Sail Date August 2018
A last minute choice as we would normally do a road trip to Queensland this time of year (Australian Winter). Had only done 2 cruises previously 1 on Azamara Journey....Athens to Barcelona and 2 Celebrity Millenium Singapore to Hong Kong. ... Read More
A last minute choice as we would normally do a road trip to Queensland this time of year (Australian Winter). Had only done 2 cruises previously 1 on Azamara Journey....Athens to Barcelona and 2 Celebrity Millenium Singapore to Hong Kong. Price for this local cruise was a big factor and we weren't disappointed with anything. Boarding was very smooth and efficient all tendering and disemarkation very well managed. Delighted with our Guarantee balconcy cabin 4231 at rear of ship...plenty of storage space and layout very good...great bathroom. Cabin steward always happy and remembered our names and cabin beautifully clean. Dinner a Empire dining room was excellent and very attentive waiters. Lido buffet area always clean and food very good. Bar staff always helpful and mostly knew our regular order. Alround nice ship and staff and good value. Not the same demographics of passengers as previous cruises but a very lovely crowd. Read Less
Sail Date July 2018
My daughter (7) and I (35M) got a great deal on this cruise. We figured it would be a good way to kill time during school holidays and were not wrong. The ship had a great atmosphere with happy cruisers, excellent service and fun ... Read More
My daughter (7) and I (35M) got a great deal on this cruise. We figured it would be a good way to kill time during school holidays and were not wrong. The ship had a great atmosphere with happy cruisers, excellent service and fun entertainment. I Getting on and off the ship was very fast. We had the "Faster to the Fun" package, and I highly recommend it. No lines, anywhere! It took less than 10 minutes to board the ship and less than that to disembark. Tendering and access to guest services was also a breeze with this perk. Dining at the Empire restaurant was a highlight. The range and quality of cuisine was better than I expected. The wait staff however were truly the stars - you have to see this for yourself. Get to dinner early and there is no wait to be seated, even with Anytime Dining. Poolside fare at Guy Fieri's hamburger bar and the Blue Iguana taco stand were surprisingly good too. I preferred this to the offerings at the buffet. We had a dinner at the Noveau steakhouse. It was a great meal with good service and complimentary wine as we went on the first night. We went to quite a few of the shows and they were of a high quality. The ship board activities for children were also fantastic. The Cruise Director, Eli, was personable and did a great job. My daughter enjoyed art classes at Soul Play (for an additional fee) and Camp Ocean. In fact my daughter said on disembarkation day that she would rather return to Spirit (as opposed to Ovation/Explorer OTS) as Camp Ocean was so well organised. The waterslides at the back of the ship were also really popular with her. There was hardly any waiting. I found the gym a bit small. The dudebro to dumbbell ratio was a bit high, resulting in waits for some equipment. There was good cardio equipment though. Another thing which could be improved was the speed of the internet, which at times reminded me of the late 1990s. Overall though, this was a great cruise at a bargain price. The Spirit is an older ship but the crew more than compensates for this by their keen service and enthusiasm. I would definitely go again. Read Less
Sail Date July 2018
Loved a Trans-Pacific I done in 2015 on legend, so after 12 cruises on Spirit & timing was right, so went ahead.. The ship had just been refurnished, I found some upgrades good, but not enough, still had rust around my Balcony.. Food ... Read More
Loved a Trans-Pacific I done in 2015 on legend, so after 12 cruises on Spirit & timing was right, so went ahead.. The ship had just been refurnished, I found some upgrades good, but not enough, still had rust around my Balcony.. Food was good.. Loved having entertainment starting at 3:00 with 2 bands in Main Bar & having a afternoon comedian in "The Punchliner" on Sea - Days. Wish they change up the stage shows a bit... The customer service was great Bar staff; Waiters & room Stewards.. Carnival is renowen for this... The price of there cruises are very low, The drinks low also. unless you want a drinks package with other lines. The daily activities where great & Bad. They had a professor talking about the ports themselves (Culture, Food&Drink, History) eg Komodo Is & Phuket. The miss was the trivia (had too many people cheating) they policed it if they where giving away Alchoal etc. The Biggest issue was the age demo of this cruise 2000 above the age of 60 & only under 140 below under18.. Carnival is normally a family cruise line, this cruise looked more like a Princess. As one other cruiser just under 50 said 'looks like a boat going to heaven or a retirement village. Read Less
Sail Date June 2018
We had previously cruised on Carnival Spirit in March 2013. We selected this cruise, and the previous one from Sydney, as a way of getting to SE Asia. We are in our late 60's and have previously cruised with Princess and P&O. The ... Read More
We had previously cruised on Carnival Spirit in March 2013. We selected this cruise, and the previous one from Sydney, as a way of getting to SE Asia. We are in our late 60's and have previously cruised with Princess and P&O. The embarkation was staggered. We selected a 1130 - 1200 slot but on arrival there was about a 60 minute delay. We went straight to lunch and by the time we had finished, our cabin was ready. The safety brief was held on deck 3 under the lifeboats in the 30+ c Singapore tropical heat. We were on the eastern side and I was glad we were not on the Western side. The brief was the quickest have ever experienced. The ship had just undergone a 2 week dry-dock. We had the same inside cabin on the way up and noticed that we had new carpets and shower curtains. In one of the drawers was the working clothes left by a Filipino contract worker who used the cabin during the dry-dock. The inside cabin, 6159, was a bigger size that the inside ones we get on Sun or Sea Princess. The shower was also bigger. The location was quite with little noise disturbing us. We had a fixed time late sitting and were placed on a 12 seat table. Most nights there was only a max of 6. Our waiters were great as was the course selections. Unfortunately, it was a rare to get a hot meal. There was plenty of entertainment offered and the highlight for us was the "Miss Houdini" show with the production cast members. Eli, the cruise director was always friendly and entertaining. The prizes handed out were much more than I have seen on our previous cruises with Princess and P&O. We even got a bottle of red wine and a bathrobe. The Monarch card room was very crowded with the library now incorporated. Many people coming and going and very few of them closing the door when leaving. We enjoyed all the ports visited and had a mix of private and ships tours. The procedure for tendering in Phuket was a shambles. Our group was called, but before we got to the tenders, another group from the other side was given priority, splitting up our group. When we finally got to shore, 45 minutes late for the stated starting time, the other 7 coaches had already left. We then waited another 30 minutes until the last of our group arrived to fill the last 2 coaches. Needless to say, we never made up the lost time. Rather than missing the jewellery factory, we missed the temple. Speaking to others on the other coaches, they all said the Temple was one of the highlights. The ships tour in Bali was excellent. We went to the twin lakes, Monkey forest had a great lunch and a stop at a Batik factory. I also purchased one of my favorite tropical fruits, mangosteens, at a local market. They were delicious. The service offered by all staff was excellent. We would defiantly cruise with Carnival again. Read Less
Sail Date June 2018
This was our third cruise on Spirit and second relocation from Singapore. After the shamozzle of the last embarkation at Singapore, I think Carnival learnt some lessons and all went pretty smoothly. We departed a few hours late but that ... Read More
This was our third cruise on Spirit and second relocation from Singapore. After the shamozzle of the last embarkation at Singapore, I think Carnival learnt some lessons and all went pretty smoothly. We departed a few hours late but that was to be expected considering the need to completely replenish the ship and remove rubbish after dry dock.The visible enhancements after dry dock included some new carpet in some public areas, the new craft room "Soul Play", the new duty free shops, the new games and, apparently, new gym equipment...but I don't frequent such places. This is a cruise ! She also had a brand spanking new exterior paint job which, according to the captain, added 1 knot to the cruise speed. All the usual suspects are still there. Desi in the Empire Restaurant, great shows in the theatre, dirty jokes in the late Comedy Show and the Manila Band in the Red Frog. The crew were as friendly and helpful as ever and the buffet served the usual "delicacies". When you get on Spirit, you know what you're going to get....and you usually get it. It's pretty laid back, the Captain is very visible and approachable...as are a lot of the other Officers, including Duncan, the Hotel Director. The cabins are clean and well looked after, the meals in the Empire Restaurant are "nice", with the meat such as lamb shanks being standouts...as they are slow cooked. The entertainment in the Restaurant is now even more impressive...as new crew talent is continually found and groomed. Fantastic atmosphere. It's probably not worth going into Port reviews as they are rarely visited by this ship, but needless to say, if you get a chance to visit Komodo Island, do it. Airlie Beach and Gladstone were also surprisingly good. Darwin is Darwin and Bali is worth a visit for first timers. My only gripe with the cruise was the dirty external windows...especially in the buffet. They were grubbby from the dry dock and they didnt appear to be ever cleaned. What a waste of a great vantage point. All in all, a relaxing, value for money cruise. Read Less
Sail Date June 2018
We chose Carnival as we have cruised with them three times before. We chose this particular cruise as we were visiting friends in Singapore. We stayed there for six days before boarding. It actually seemed very disorganised boarding in ... Read More
We chose Carnival as we have cruised with them three times before. We chose this particular cruise as we were visiting friends in Singapore. We stayed there for six days before boarding. It actually seemed very disorganised boarding in Singapore. Usually we don't have a problem. Also a lot of problems with missed luggage and missing luggage tags (that were well attached to bags in a lot of cases we were told about). Don't know what the problem was but I suspect it was the handling in the port. As we didn't leave port until after 9:00pm that night (very late), and that was down to everything not being loaded on the ship in time, I would say the luggage problem was caused by the baggage handlers in port. Once we got on the ship we had to line up again. Cabin was good as usual. Plenty of room with our suitcases under the bed. I don't think the two weeks in dry dock weren't enough for what needed to be done. Our balcony had paint everywhere - on the floor and on the chairs. No care taken by the painters at all. No problems with the food. Dining room was great as per usual. Thee was a problem in the buffet with people taking up tables to play games, read books, use their computer etc. It was hard enough to find a table without these selfish people. Obviously lunchtime is busy. Why they can't use these tables out of the busy times? That is one of the biggest problems on board a ship I think. So many others complained about it too and said it happened on all ships. Must be fixed. This cruise, the entertainment was very hit and miss. There were a few wonderful entertainers in the theatre, and some rather pitiful. A lot of very disappointed people and a lot of complaints. All in all, we thoroughly enjoyed our cruise even with the above problems. Our next cruise is a Princess one so will be very interesting to compare. Read Less
Sail Date June 2018
We chose this cruise to give some friends a start intro to cruising, they had a balcony deck 8 & o/view deck 2. We were in an interior room deck 7 aft above the Empire dining room, so that was good, just a 5min walk to restaurant. ... Read More
We chose this cruise to give some friends a start intro to cruising, they had a balcony deck 8 & o/view deck 2. We were in an interior room deck 7 aft above the Empire dining room, so that was good, just a 5min walk to restaurant. Embarkation & debarking were smooth, we were with a wheel chair user so that helped us, the staff wheeled her on & off the ship. The balcony rooms were very good, plenty of room, however the balcony is small & the ceiling of the balcony is rusted with some rust holes, the Spirit is off today to Singapore & dry dock for 2 weeks refurbisment, new carpet, clean the hull, reupholster seats in theatre & shops to be refurbished. The food in the restaurant is excellent, the waitress Corinna was very good, always serving with a smile. The quality of the food was a high standard from start to finish of cruise, the standard was maintained, even if it was for only 4 nights. The music in the restaurant for me is annoying, but the majority of people thought the kareoke entertainment in the dining room by staff was great, for me it is way too loud, last time on the Spirit 4y ago it was good fun, not amplified. The bistro is way too small for the number of people on boat, this is not unusual as all the cruise companies are getting as many paying cruisers as they can. One plus thing though, the coffee machine makes a good cappuchino. The food in the bistro is ok, just a small area for 2500 passengers. I gather the boat was full at 2500 & 1000 crew; the adult only & gym areas are very good. I gave a 0 to enrichment but as this was a 4N it is n/a. We manged to get onto Moreton Is, but only just as it was a 50/50 whether to run the tenders as it was windy & choppy. Moreton is ok, it was not good weather for water activities so no snorkelling but some did have a swim in the nearby beach. There were a lot of kids on this boat for this time of the year, but overall not too bad. The entertainment in the theatre was very good, there were two production shows, no live orchestra all programmed & pre recorded. Usual 80s show with excellent use of stage & props, the cast is young & enthusiastic. The volume of music is fine except for the Rock guitar show when some youngish guy solos for about 15 mins as a warm up for the main event at very high levels of volume, someone should tell him the energy comes from stuff other than amplified volume, The music around the ship varies; there is an excellent string trio from Ukraine who played a lot of pop songs from Beatles on, singer / piano player, a Manila 2 piece & a solo guitar / singer. The CD was not as visible as some others CDs. The master & officers had a meet & greet which i did not attend, but as this was a 4n cruise ? The gym is very good, plenty of devices to keep you working, the spa & sauna complement the gym. Overall happy with the Carnival Spirit. Read Less
Sail Date April 2018
I booked this cruise for me and my two children (ages 11 and 8). We hadn't been on a holiday in years so were very much looking forward to our trip. I chose a short trip (4 days from Sydney to Moreton Island) as a sampler for my ... Read More
I booked this cruise for me and my two children (ages 11 and 8). We hadn't been on a holiday in years so were very much looking forward to our trip. I chose a short trip (4 days from Sydney to Moreton Island) as a sampler for my children (I have cruised before on P&O and knew I'd likely enjoy it)..... Well this turned out to be an understatement as the kids LOVED it and we are looking to book another cruise for later this year/early next year!! With a kids club, 24 hour pizza (My son loved) and 24 hour icecream this cruiseliner is a great choice for kids and families. My kids spent most of their time in the pools! They also enjoyed the gaming arcade (standard onshore prices so wait until they do a 'half price special hour (announced in their activity schedule), the kids menus (perfect for fussy eaters), the mini golf and the PG-rated comedy shows!! They didn't try the slides or kids club but we heard from other kids and parents how great these were! The cocktails- cheaper than onshore prices and a good variety. I thought wine was steep in price and refused to buy it. There are limited choices of beer and wine on the cruise. Water, lemonade, coffee, tea and got chocolate free any time of day or night. The food- lots and lots of options here (We didn't have time to try it all). If you are used to (and/or expect) 5 star restaurant food in the MDR or buffet then you will not be happy with the quality. However considering the fact that the crew feed over 2000 passengers for breakfast, lunch and dinner then it would be fair to say that the food is of great standard. We did have to walk around and look for a table in the buffet a couple of times which was annoying (and there can be long queues to get to the buffet food) but to avoid this you could go in less congested times. Lots of choice in buffet and they cater for many people (vegetarian etc). The wait staff in MDR were excellent and for dinner I thought the MDR was better than the buffet as not only was it nice to sit down and be waited on, but it was also an opportunity to sit with other familis and make friends (which we did)! I also found that I couldn't over-eat in the MDR as I had done in the buffet at both breakfast and lunch times!! You certainly don't go on a cruise to lose weight!! Guys Burger joint- like sloppy Joes. Good if you like meaty meat (!). My daughter loved cheeseburgers from here. Fat Jimmy's barbecue- I only tried this once. Okay but I wouldn't rave about it. Bbq food like sausages and pulled pork, salads and veges. For a short cruise there are just too many food options!! People who complain about the food may be on longer cruises or, as previously suggested, have bigger expectations and possibly more refined tastebuds!! Staff generally lovely and very welcoming, especially room stewards. I note that they are notes friendly as they were on a P&O cruise I went on some years ago. Staff always cleaning and maintaining ship. Always clean and tidy. Always someone to find if you have a problem or query. Entertainment- lots of choice from shows to comedy. Night time atmosphere is great. It's a little quieter during the day with bingo, seminars etc except I found that not much beat a cocktail and a laze around the pool! Moreton Island- Shore excursions are expensive but you don't need to do them! Lots of things to do without spending a cent or activities costing very little. Enjoy the beaches, self-snorkelling, resort pool and free beach activities as set up by Carnival. Overall this cruise was great value for money and we will definately be doing another (longer) one!! Read Less
Sail Date April 2018
Didn't know what to expect on this holiday, so was delighted to find that we fit right in with the activities and copious eating and we were well looked after by the staff and crew... We loved the port visits to strange lonely ... Read More
Didn't know what to expect on this holiday, so was delighted to find that we fit right in with the activities and copious eating and we were well looked after by the staff and crew... We loved the port visits to strange lonely islands and beautiful beaches...Fabulous night time entertainment, sometimes such fun we went twice! The water slide was scarry how it could chew through your pants after eight goes... Carnival Spirit has lots of places to eat and a great gym to work it off again... Steam room and sauna facilities are a really great way to relax after long days at sea... Great organisation from getting on the boat and off him in twenty minutes through to perfect coordination of excursions... Just a bit of advice to participate in the activities, that's what makes the fun days at sea, don't stay in bed after a night on the drinks...Take a chance go on stage, have fun, you're not going to see these people again anyway... Read Less
Sail Date April 2018
Carnival Spirit Ratings
Category Editor Member
Cabins 3.5 4.4
Dining 4.5 4.0
Entertainment 4.5 3.6
Public Rooms 3.5 4.2
Fitness Recreation 4.0 4.0
Family 5.0 4.0
Shore Excursion 3.0 3.7
Enrichment 3.0 3.5
Service 5.0 4.3
Value For Money 4.5 4.1
Rates 4.0 4.2

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