2 Helpful Votes
Sail Date: December 2018
First time cruiser age 55. Embarkation was easy and went quickly. We had Faster to the Fun and was well worth the extra expense. Every staff member may a point to make eye contact, smile and make sure to help if you needed. Our ... Read More
First time cruiser age 55. Embarkation was easy and went quickly. We had Faster to the Fun and was well worth the extra expense. Every staff member may a point to make eye contact, smile and make sure to help if you needed. Our interior room with king size bed was perfectly fine and certainly large enough for the 2 of us. Beds were VERY comfortable, but a chair in the room would have been helpful. Bathroom was always clean and adequate for our needs. Always had hot water! hallways were clan and well maintained. Our room steward, Juan was fabulous. Had our names memorized and called me by my preferred name the entire cruise. The ship was always immaculate. Some one with a mop and broom at all times, cleaning up spills and collecting random glassware and dishes. Punchliner comedy club was fun and we had many belly laughs, although it was quite crowded, especially on sea days. Food was excellent at every venue. We ate in Main dining room every evening and not one complaint, Our wait staff were very personable. Breakfast was good on the Lido deck at the buffet but lines were sometimes long until we discovered the express breakfast area...very nice and did help with some of the congestion. The buffet was usually busy but we did not wait for more than 10-15 min. Guys burgers were very popular and the line moved swiftly. Try the chocolate melting cake in the main dining room, it is heavenly as is the creme brulee. the fresh breads at dinner were yummy, especially the cranberry sunflower one. Pizza Pirate was a hopping place and the pizza smelled and looked good as did the Sushi and Seafood shoppe. Did not swim in the pools, but the hot tub was pleasantly warm and never crowded. Adults only area was clean and quiet although it was shut down for high winds for a bit. Cruise activities director was pleasant and cheerful although sometimes over the top. You have a wide variety of choices in entertainment. If you are bored on this cruise it is your own fault! Always something to do from trivia game, towel animal folding, movies with popcorn, and shopping. Sometime the photographers were a little much but always backed off when you requested. I use a cane at times and all staff were very accommodating, like holding my plate as I went thru the buffet line, and sitting in dining room for muster drill. We did a trolley and the butterfly conservatory in Key West. Great way to see the town and the butterflies were beautiful. No problems with meeting up with our tour, nice and pleasant even with the cool weather and slight rain. In Cozumel I was impressed with the cleanliness of the port area. The walk was a little long for these arthritic knees to the taxi area, but there was bicycle taxis for just the cost of a tip from the ship to customs. T shirts 6 for $20. We went to Chankanaab beach and snorkeling. Was a little taxi ride to the resort, but comfortable. Food was ok, nothing special, filled our bellies after snorkeling. Was not impressed with the snorkeling, little to see as the reef is not right there. Plenty of fish though. A cold front had come thru and dumped lots of sea weed on the beach so the swim area was closed. Sea lion show was short and cute. Tequila tasting was informative and good, prices were ok but not great. We had a tragedy with someone jumping overboard the last night. The cruise staff conducted themselves with grace and concern. Our ship returned to port 7.5 hours late which did not affect our flights, but it did a great number of passengers. Carnival took care of the flights if you were fly to the fun and provided a letter for others. They scrambled to provide activities and lunch for us and did it well. I would choose Carnival again. I thought it was fun, good food, and pleasant friendly staff. Clean and comfortable. Lots of things to do. Good value for the $. It was the week after my birthday and was given a $50 spa card which I didn't get a chance to use as we were busy most of the time. Read Less
3 Helpful Votes
Sail Date: December 2018
Both my friend and I wanted to get away for a few days and saw a great deal with Carnival and jumped on it. Being that we both have sailed on Carnival before and enjoyed our time, we were definitely looking forward to our upcoming trip. ... Read More
Both my friend and I wanted to get away for a few days and saw a great deal with Carnival and jumped on it. Being that we both have sailed on Carnival before and enjoyed our time, we were definitely looking forward to our upcoming trip. Trip day finally arrived, got on ship and was given wrong information about bag tags, checking in and was told to go have lunch.. it ends at 3:30pm. We got to the buffet at 3:05pm and was told it was closed and will reopen for after embarkation. We were soooo disappointed because we were starving after the early start of the day we had. We got to the area of embarkation meet up and the Carnival reps. Seemed to be confused of where people should be lining up. We were given our location and stood there for close to 40mins. During that 40mins it was hot, confined and noisey. Being on the ship before the embarkation procedure ran a lot more smoother than how it was being done on this ship. I asked one of the reps why they changed how they did things they told us that it’s always been this way. A few of us that had been on before told her no.... we were in a bigger area. The area was so hot and confined that someone fainted and had to get medical attention. If you are a foodie... this cruise is not for you. The buffet did not have variety and food was tasteless. Sit down dinner was the same. Service took forever to bring your courses out. Ship was extremely cold. Pack a sweater or jacket. Only positive, met a few workers that we will never forget with heatring their stories about life. Again, very disappointed with Carnival. This is our third time and will be our last. Read Less
Sail Date: December 2018
This was a 4 day cruise. We were there for a wedding. On boarding was very swift and love how quick we got thru just to venture on the board for the first couple hours before we were able to get to our rooms. I must admit by the end of our ... Read More
This was a 4 day cruise. We were there for a wedding. On boarding was very swift and love how quick we got thru just to venture on the board for the first couple hours before we were able to get to our rooms. I must admit by the end of our cruise, i still felt like i didn’t discover everything on the boat. It was so much to do on there that we didn’t get to do everything. When we went to our reserved dining, the servers were very attentive. I really admired the dining room and the color combinations it had made it very interesting. The dining room staff also put on a show for their guest which was awesome. A lot of entertainment that kept us all laughing. There was so much activities that we couldn’t do everything we wanted. That a good thing. I’ve been on a cruise before and got bored very easily by the 2nd night. Really enjoyed going to the comedy club. Mr. Doug Williams was awesome. He had us laughing from the beginning to the end!! Key West- we really didn’t have much time to discover the port because this is where the wedding was hosted. We were at port for about 5-6 hours. By the time the wedding was over, we had about an hr & half left in key west. We wanted to get back in the ship and change. By the time we did all that, we were hungry and ready to eat. We were leaving port by the time we sat down and ate. I have to admit, key west was very beautiful tho. Mexico- it was awesome to walk around the port and seeing people dressed up in their background/heritage. We took a couple pictures with really cute costumes. We went to Mr Sanchos for a couple hours. Worth the reservations. Highly recommend it. All you can eat, all you can drink. The one thing I’ll advise is, if you are planning to purchase items from your destination, check for pricing before you leave the port to do other sight seeings. We found a decoration at Mr Sanchos for $35, when we got back to port, we found a simpler decoration for $5. That was our only negative about this. Everything else was well worth it. I definitely wouldn’t mind coming back on Victory again Read Less
3 Helpful Votes
Sail Date: December 2018
I have to say that I didn't expect much of my cruise after reading the bad critics from other folks in this tribune and this is why I am writting about my experience. We are an early 50 year couple which experienced Carnival a ... Read More
I have to say that I didn't expect much of my cruise after reading the bad critics from other folks in this tribune and this is why I am writting about my experience. We are an early 50 year couple which experienced Carnival a second time in our last 18 cruises history and I gotta say, we weren't dissapointed. First, the price of this cruise was so accessible that all together, it was a bargain for all that was offered to us. Yes, the ship needs to be refurbished but is still in shape and clean to continue to operate, has fair size cabins (not too small like the new ships) but are not well insulated as you hear noise from the hallway. Staff on board are great, helpful and very nice . Plenty of activities took place on the ship, dance & games around the pool, movies, comedy and shows were adequate and lively, We attended the main dining room all days of the cruise at dinner and we didn't feel going elsewhere as we liked the variety of dishes and taste but we always had a peak at the buffet and it seemed ok. I must say the line up at the buffet for breakfast and lunch are way too long. The fitness center is great and also include a steam room and sauna at no charge.(don't see that ofter these days).. Embarkation and disembarkation went very well... All together, this is a value cruise that really worth it. I would recommend to anyone. Read Less
1 Helpful Vote
Sail Date: November 2018
Embarkation and Debarkation went very smoothly. The ship was great and the movies played at night were awesome. The entertainment was amazing. For our excursion we went on a taxi which showed us around the Bahamas and took us to different ... Read More
Embarkation and Debarkation went very smoothly. The ship was great and the movies played at night were awesome. The entertainment was amazing. For our excursion we went on a taxi which showed us around the Bahamas and took us to different destinations around. We then went to the beach and the water was crystal clear and they were playing some good music. Our waiters at the restaurant, Pudjiono, Daniel and Putra were amazing! They were very kind and Pudjiono even learned our names and remembered our drinks from the night before. They were great people. Our room stewardess Odin was also spectacular, he always greeted us by name and cleaned our room during our chosen hours and did a great job. The activities on the ship were okay. The show during dinner was very exciting. Overall the cruise was amazing. The whole crew was full of great people and the fun was very good. Read Less
2 Helpful Votes
Sail Date: November 2018
We booked this cruise after talking to a travel agent and weighing options. I have three children- 10 years, 7 and 1. We wanted something family friendly as we were traveling with a one year old. My kids love to swim, even the 1 year old ... Read More
We booked this cruise after talking to a travel agent and weighing options. I have three children- 10 years, 7 and 1. We wanted something family friendly as we were traveling with a one year old. My kids love to swim, even the 1 year old and we knew we would spend our time at the pools and hot tubs. Well we learned when it was too late that if your kid is not potty trained they cannot go in the pools- even in a swim diaper! This was strictly enforced and the life guards stopped us before we could get in the water on day one. There were NO activities for our one year old. There was a playground he could play on but wasn’t made for kids younger than 5. He obviously played on it but we had to watch him to make sure he didn’t fall off the sides. The location of the playground was tough as it was on the side of the ship and windy which made it cold. Basically our family was divided the entire time as my husband and I had to take turns walking the baby around inside because our baby would cry if he saw water and wanted to get it and couldn’t. We spent a lot of time walking up and down stairs as my one year old found that amusing. We were able to do a Dr Seuss read along play that lasted 30 minutes maybe. There was baby sitting offered but for added money only and honestly I just spent a ton of money getting on the cruise and wasn’t going to pay more for him to sit in a room with someone he didn’t know and honestly this was supposed to be a family trip where we are together doing stuff! There was a kids playroom for kids to play that were signed up for their camp program and I asked if I could take my baby in there and stay and play with him and they told me no I couldn’t do that. I asked for options for him then as he couldn’t swim and couldn’t be in the playroom and they told me there weren’t any options. There were staff on the ship that didn’t know babies couldn’t enter the pool yet when I questioned the policy and why it wasn’t advertised better and the answer I kept getting was it was in the contract. Obviously fine print as many staff didn’t even know! My 10 and 7 year old had a good time as they swam literally as much as possible. They went to the night club once but mostly they wanted to swim so I can’t say too much about those services. One mom I did talk to said she was disappointed with the kids program as they didn’t take them to the pool to swim, just inside activities and her kids liked being outside. There was a walking track and shuffle board but it was at the back of the ship near the smoke exhaust and that didn’t seem like the best lay out. The kids club area and arcade were also located poorly where you had to walk through the casino and smoke to get there. The rooms were bigger than we thought they would be- the beds were comfy and the food was good. Staff were super nice. They kept things very clean. If we didn’t have small children I would rate this cruise higher but I feel completely mislead and taken advantage of. I believe it’s poor business practice knowing the ages of the people signing up and not going over the restrictions for those kids ahead of time. I don’t want another family to go through what we did! Wait until your kids are older before you book! Read Less
1 Helpful Vote
Sail Date: November 2018
I just want to tell everyone pick a different cruise line. The only thing going for them is the wait staff and cruise director and spa staff. So lets begin so we board the ship and go to our room to start my wife's birthday cruise and ... Read More
I just want to tell everyone pick a different cruise line. The only thing going for them is the wait staff and cruise director and spa staff. So lets begin so we board the ship and go to our room to start my wife's birthday cruise and in our room was supposed to be a large tropical bouquet and balloons cake and more..... We open the door and i'm hoping she is going to be happy with her surprise and nothing!!! As noting in the room but a very small bouquet and that was it.. So i call the front desk and ask where is my $182.dollars worth of stuff to surprise my wife they said they would check this is at at 4:20 pm so we go explore the ship and come back after be gone for 3 hours and still nothing i call again. They tell me they are working on it.so we do late dinner and come back to the room with the decorated with paper balloons and still no change with the flowers. The next morning i go down to the desk and asked for help they tell me they will call me about the flower and fix it.. So we get ready for our fun day in nassau we get to our boat and the weather is awesome we board the boat going to the private island and after waiting 30min they tell us our excursion is canceled our trip and the held us there. When the finally told us we could go. I ask what else could we do they told us we had to go back to the ship and see. So we did i went to the excursion desk and the lady they said we could go scuba diving and nothing else of we could just go to the public beach which if you do you home work you will find its advised not to do. So i go to the customer service desk and ask for help the tell me the will will refund my excursion money but i'm want my wife to have fun she only turns fifth once so can you help me they call the excursion desk and they told the desk the same we can go diving. So they tell me sorry nothing we can do. You can enjoy the boat or the shops in nassau. So 1pm and now three other boat have ported so place is packed so i take her to paradise resort buy taxi and try to make the best of it no thanks to carnival..we get though saturday. And finally sunday morning get a call from the vp of customer service at 11am telling me that she was going to send someone to take a picture of the flower and send it to corporate and i could handle it with them. Well them never showed to take the picture so i took one myself.. So monday when we got of the boat i called the customer service line and told everything that happened and the guy that works for the carnival told he was sorry but there is nothing he can do..... I will never ever take a cruise on this line again it was the worst experience of any cruise or trip i have ever taken. IF SOMEONE SPENT $3000 ON A 3DAY CRUISE WITH ME I WOULD FIND A WAY TO FIX THE PROBLEM Read Less
1 Helpful Vote
Sail Date: November 2018
The beautiful Victory was just upgraded last January. It has the best kind of water slide - I slid 21 times. (The newer ships have slides that are too scary for me.) Sliding is best sitting up & leaning forward. (Walk carefully on the ... Read More
The beautiful Victory was just upgraded last January. It has the best kind of water slide - I slid 21 times. (The newer ships have slides that are too scary for me.) Sliding is best sitting up & leaning forward. (Walk carefully on the wet pool deck - it's very slippery.) Mini golf & ping pong were also fun. I loved the blue & green atrium with glass elevators & the cabin upgrades. Dancing in Club Artic was SO much fun, especially when they played 70's & 80's music for 30 minutes Saturday night. Dining was great - Carnival matched us with two couples of similar ages. The food was wonderful and so was the service. Most people on board were very friendly. The Blue Lagoon Island Beach Day is a great excursion if the weather is good. It's a beautiful private island with 5,000 palm trees. The boat ride to the island was pretty & fun, especially when our boat jumped a huge wake from the other boat. Dolphins walked backward on their tails, spun around & arched jumped together during their feeding right in front of us. We had a great time! Read Less
3 Helpful Votes
Sail Date: November 2018
Prior to this cruise I had taken 11 Carnival cruises and loved them all. I had also done this itenerary 3 times in the past and loved it. I was really wanting to visit Key West again and was only 8 days after a cruise on the ... Read More
Prior to this cruise I had taken 11 Carnival cruises and loved them all. I had also done this itenerary 3 times in the past and loved it. I was really wanting to visit Key West again and was only 8 days after a cruise on the Fascination,craving another cruise. This one was perfect ,Key West Interary and nice ship i had never been on. Embarkation was quick and easy.This particular ship has the sign and sail cards placed in the mailbox outside the cabin rather than issued at check in,so that speeds things up considerably. You can use your boarding pass to purchase drinks,etc prior to getting to the cabin to pick up your card. I loved the design and decor of this ship,so lovely!! the crew were so nice and helpful at all times. I only had dinner in the MDR twice,as I simply didnt see anything on the menu I was in the mood for the other two days.The food is delicious and of great quality. I booked this cruise for the interary,and it did not disappoint. I booked the Hop on,hop off conch train in Key West so I could see all the sights I wanted. I know you can walk up Duval to get to the Southernmost point,but I was not up for that long of a walk so I did the train. You can get off at a stop and walk over a short distance to it,so thats what i did.Key West is beautiful,and I highly suggest the conch train or the trolley tours for a great tour of the island This trip to Cozumel was my best ever. I booked a tour through the shore excursions desk that included snorkelling,lunch , a tableside guacamole demonstration,as well as a tequila tasting and demonstration. Protip: the passionfruit tequila was my favorite . Yum! this was my first attempt at snorkeling so I struggled a little with getting the hang of keeping water out of the mask and snorkel but when was doing it right it was amazing to look down at the fish and coral just a few feet below me! I felt like I could reach out and touch the fish. This was just a great cruise all around. I would definitely book this ship again. I hear it is going to be redone and changed to the Radiance,so I willl be trying it when it gets done. Read Less
2 Helpful Votes
Sail Date: October 2018
Anniversary Cruise with the wife. These things happened onboard and I reported them to Carnival Customer Care when I returned home. (Note: These issues were not resolved by onboard staff when they were reported.) 1) Friends were unable ... Read More
Anniversary Cruise with the wife. These things happened onboard and I reported them to Carnival Customer Care when I returned home. (Note: These issues were not resolved by onboard staff when they were reported.) 1) Friends were unable to board because Carnival was trying to determine if they had a medical device that I use. How did they get my information on their cabin? Carnival Customer Care Response: Because they had dinner with us the information was given to them. Wow!!! 2) Passengers next to and above us (they were together) decided it was a good idea to put 9-10 inch speakers in hallway and blast music. They also did this in their cabin. Reported to Guest Services & Security. Nothing done. Carnival Customer Care Response: None (Onboard security stated they only “...take care of these types of issues at night”. The cabin steward handles in the daytime.) 3) Pre-Ordered a vanilla anniversary cake to be delivered for dinner. Received a chocolate happy birthday cake. Wow #2!! Carnival Customer Care Response: Refunded money. 4) Ordered food from room service twice. Resulted in wrong drinks and cold chicken wings. Carnival Customer Care Response: None At this point we’re done with Carnival. My wife and I have only cruised Carnival in the past. I have 11 and she has 12. We are Gold & Platinum members respectively. We requested Carnival refund our money and were told via telephone by Alicia today that nothing would be done. She offered a credit on our next cruise. Next cruise, seriously?!?!?! Read Less
4 Helpful Votes
Sail Date: October 2018
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal ... Read More
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal dining was not great, and even upon sitting at the bar my younger sister tried to get the crews attention for over 30 minutes. I’m addition when we made it to our second stop we originally were told we could get off at 11, well going through customs has people still on the boat it’s alrwady 2 o’clock. Originally they also said we didn’t have to be back on the hot until 8, that has also been moved up until 6:30. This is the most unruly cruise I’ve ever been on, people are missing their excursions they paid hundreds of dollars for, and frankly it isn’t even worth it to get off the boat anymore. Simply ridiculous. All of this said, we were looking for a cheaper cruise but I feel even for the price it wasn’t worth it. Read Less
2 Helpful Votes
Sail Date: October 2018
I had a really nice time on the Carnival Victory. The ship is in really nice condition, and the staff and food were exceptional. I flew into Miami the night before my cruise. Embarkation was probably the quickest and easiest I've ... Read More
I had a really nice time on the Carnival Victory. The ship is in really nice condition, and the staff and food were exceptional. I flew into Miami the night before my cruise. Embarkation was probably the quickest and easiest I've had so far. I arrived right at my arrival appointment, and never stopped in a line until I was getting my first drink at the bar. The ship is nice, though it took me a little time to acclimate to the layout, e.g. when going Aft from Deck 3 Fwd, you have to go up to Deck 5 and over to Aft because the two dining rooms and galley are right in the middle. But once I got used to that, I was good to go. The pool areas were nice; a decent amount of loungers, but I wouldn't have minded a bit more shade. I stayed in an 8C Balcony cabin. It was really nice and pretty spacious. There was a decent amount of storage. The ONLY thing I wasn't a fan of was the safe - it was the kind you need to swipe a credit card to lock. I wanted to put my credit card IN the safe LOL! The balcony itself was nice and I enjoyed sitting out there each day. Food throughout the cruise was very good. I really enjoyed the Blue Iguana Cantina. The only day I encountered crazy lines at the Lido buffet was embarkation. Otherwise, it wasn't too bad. Dinner in the MDR (Pacific) was good as always. Honestly, Carnival always excels in the food. This was my first solo cruise, and I was seated with a few other solos, and it was nice to come to dinner each night and chat about our days. I enjoyed the evening/night life on the ship. The piano bar was a lot of fun, and the Alchemy Bar is a neat concept. The shows are a little cheesy, but that's part of the charm. The staff on the ship throughout were top notch from the dining room to the bars to the "fun squad." Felipe is a really fun cruise director (woo hoo). This cruise stopped at Half Moon Cay and Nassau. HMC is one of Carnival Corp's private islands in the Bahamas and it is PHENOMENAL. Honestly, I could spend a week there and not get tired of it. The tendering process was quick and easy for me. Nassau is Nassau and it was fine; I didn't take an excursion this time and just enjoyed a quiet/empty ship. Disembarkation at the end was a zoo. There were a couple of "stops" so CBP lines could clear and it made the process/wait tedious. I don't know if it's always this way, or if it was an anomaly on this trip. Overall, I really enjoyed myself and would definitely go on this ship again. 10/10 Read Less
4 Helpful Votes
Sail Date: September 2018
best thing about the cruise 1-great service.very hospitable.Our wait staff was Lovely , Damalcia and Carlos.Great staff and exceptional service. 2- kids camp is a great service.have caring and attentive staff. organised.Hours ... Read More
best thing about the cruise 1-great service.very hospitable.Our wait staff was Lovely , Damalcia and Carlos.Great staff and exceptional service. 2- kids camp is a great service.have caring and attentive staff. organised.Hours are long .Allow parents to explore the ship and travel .they keep the kids busy. a lot of activities.very satisfied with kids camp 3-cleanliness and safety. Ship was clean.staff was good at cleaning and organising tables right after people were done eating.They clean the deck all through the night.they had air blowers at the entrance to dry the floor.never saw any trash on the ship. Our room steward provided excellent service. things that can be improved upon: 1- Our room got warm during the night even though ac was at the coldest 2-Both Jacuzzi's did not have warm water. 3- heard metal clunking noises outside the room in the early morning hours pretty much everyday disrupting our sleep. my guess is that its the staff trolley. 4-I think food quality can be improved. Read Less
3 Helpful Votes
Sail Date: September 2018
Both embarkation and disembarkation process were seamless. The deck was always lilvely with fun-filled activities. The food was on point everyday. At dinner at the Atlantic Upper 4th floor, Felix and Ajjie were phenomenal, so warm ... Read More
Both embarkation and disembarkation process were seamless. The deck was always lilvely with fun-filled activities. The food was on point everyday. At dinner at the Atlantic Upper 4th floor, Felix and Ajjie were phenomenal, so warm and friendly ... best staff ever. Our day in nassau was fantastic, we explored Bay Street, Atlantis and Fish Fry. The Comedy show Saturday night was great. The young lady who sang on the 3rd floor Sunday night was brilliant. She had us rocking and vibing and singing along. Our day at sea on Sunday was so much fun, the entertainment staff had the hairy chest men playing a crazy wild funny game. DJ Blaise was so good, she had the place rocking. What I thought was so good and so touching was the segment for donation to St. Jude’s hospital in Texas. I had a massage in the spa on the 11th floor, quite relaxing. Lazing about In the hammock, then soaking in the hot tub looking out at the beautiful Caribbean Sea was absolute bliss. I literally did not want it to end. I cannot wait to start planning my next Carnival cruise vacation. Highly recommended cruise line. Read Less
7 Helpful Votes
Sail Date: September 2018
Yes. You read right. On Sept 10,2018 - my husband and I (Miami residents) along with two friends that live in Key West decided to get together for a few days on the Victory. Our cabin was 9258 - It was our 6 years anniversary on the ... Read More
Yes. You read right. On Sept 10,2018 - my husband and I (Miami residents) along with two friends that live in Key West decided to get together for a few days on the Victory. Our cabin was 9258 - It was our 6 years anniversary on the 10th (sailing date) and our friends that stayed in cabin 1106 wanted to surprise us by calling Carnival in advance and setting up the room with a bottle of wine, special beach towels, Carnival wine glasses and additional decorations to make our anniversary special. When we arrived, we were in heaven, to say the least, and extremely happy, such a beautiful gesture from our friends and the cabin itself looked clean and decent enough for a couple of nights of cruising and relaxing. We dropped off our luggage and did what I'm assuming 99.9% of the passengers do when they first board the ship - explore the ship and have a couple of cocktails and people watch. Before you knew it, it was time to shower and get ready for dinner. We were at table #341 in the dining room with the late seating. After dinner, we took an additional stroll through the ship. Thinking… I'm not sure why everyone says such bad things about Carnival, especially the Victory. After all, we have traveled on the Breeze a few years back and had a great time. By the time we got back to our cabin, it must have been around midnight. My husband (exhausted) claimed into bed and I stayed up till about 3 am working a few deadlines. After finishing up my clients work, I finally had a chance to climb into bed myself to get some shut-eye. The next morning, when we woke up, I can't even explain how disgusted we were when we pulled back the covers to find human feces on the linen. It wasn’t just a little either, it was a HUGE amount. The Victory’s staff took their own photos but I also took photos (just in case). After calling our Stateroom Steward to show him what we found, he seemed shocked as well. he called his supervisor to inspect as well. Now, I'm a pretty easy going guy and so is my husband, but this woman was a REAL piece of work. She started to raise her voice with me at which I QUICKLY shut her down. her customer service skills lacked on all levels. I can assure you of this because I was in the hospitality industry for MANY years in South Beach and there are things you should and should not do. I like to call it etiquette. Especially if the customer is right. In any case, the supervisor, as useless as she was, called her supervisor: He was EXTREMELY nice and super understanding and accommodating. He brought us down to the “Diamond Preferred” section of the customer service desk where we did not have to wait in line to try and resolve our problem. The “Customer Service” staff at the counter thought that a bottle of wine and a steak would be an appropriate and good compensation for what happened. Mind you - there are only two stops on this cruise Key West and Cozumel and this happened on the second day (the Key West Day). The ship only stays in key west for about 4 hours total. About 2 and 1/2 hours of that port were a complete waste because of this entire fiasco and standing at Customer Service with no solution on how they were going to accommodate us by changing our room. No need to mention how that entire day was ruined. I did, however, ask the lady behind the desk is she was willing to sleep in human feces for a bottle of wine and a steak? Her answer, of course, was no, because… I mean.. who would right? We were finally moved to cabin number #9283 after spending about an hour (or less) in Key West. We inspected the new cabin ourselves and it seemed fine and were looking forward to putting this behind us and to try and enjoy what's left of the cruise with our friends. At this point, we were dealing with the Assistant Guest Services Manager on board. He was an absolute pleasure to deal with and he completely sympathized with the magnitude of the situation and understood why we were so upset. Unfortunately, I have a strong suspicion that he was being used as a middleman to deliver news and had little to no power to offer us what we truly dissevered. A complete refund as well as an apology for that enormous disaster of a "cruise". But wait for it folks... it doesn't end there. The following day, We woke up, my husband took a shower and used the bathroom facilities in the room. He flushed. Shortly after flushing, sewage water started to come up from both of the drains in the bathroom - the drain in the shower and the drain next to the toilet - leaving, again. the smell of feces with the added plus of sewage (i have pictures of this as well). They called maintenance and had it fixed. But of course, trying to put something like what happened on the first night behind us, only to have something similar happen the day after served as a reminder of something we were so desperately trying to forget. Not a very good way to experience any cruise. Especially such a short one. We were then offered a massage service, a flight back home (which meant leaving our friends behind), or a $250 refund for “our inconvenience" - but again… the question beckons: Would you sleep in human feces for any of these offerings? I still believe that NO ONE WOULD and I still don't think that the magnitude of the situation was being grasped by upper management (of which we NEVER even got to talk too). I don't even have to say at this point that all of this, of course, ruined our short cruise and our 6 year Anniversary. The ONLY reason we had a decent time, towards the end, was because our friends were there to take our minds off of the situation. But in the back of my head… all I could think of was... what's next? Not a very relaxing feeling which is what I'm assuming is what Carnival is supposed to be all about. No? Do I recommend Carnival at all? ABSOLUTELY NOT!! Not on any ship. Although this situation happened on the Victory, the way the situation (overall) was handled by corporate after all was said and done is as disgusting as those sheets, and they are responsible for EVERY ship. So No. Don't sail with Carnival at all. Their Vice President of Customer Care decided that we are not to get any kind of compensation. They also failed to provide an explanation of how this could possibly happen or why a bed was made but the sheets were clearly not changed. If this happened in our room, I have to wonder - how many other beds were issued to new passengers without fresh linen? This information (of course) was communicated to me through another guest service agent who was sent to pass on the bad news. I'm assuming because (again) the "higher-ups" could not be bothered with me. Some Customer Service huh? #ChooseFun? I don't think so. Read Less
2 Helpful Votes
Sail Date: August 2018
First off I have to say the staff on the ship were all amazing . Dinner was so good. Our wait staff was Lovely, Carlos and I can recall the other guys name, sorry but they were all very attentive. The food was very good and plenty ... Read More
First off I have to say the staff on the ship were all amazing . Dinner was so good. Our wait staff was Lovely, Carlos and I can recall the other guys name, sorry but they were all very attentive. The food was very good and plenty in the dinning room. Guys burgers a must . The buffet was a mad house. People running around in swimwear, no shirts , thongs. Entertainment was good. Room was not that clean. Dusty. Stain on carpet. Stain on towels Stain on comforter. The company should replace stained items. Not the room Stewart’s fault. Bed was comfortable and bathroom clean. Room Stewart was friendly. Brought Ice as requested. Public bathrooms onboard gross! The port of Nassau I’ve been several times. Don’t care for the island. Recommend doing a tour. Alantis has a great water park . This is a nice weekend getaway . If you don’t care about the destination , just R&R Read Less
4 Helpful Votes
Sail Date: August 2018
This has been my second cruise ever, and unfortunately I really didn’t do much research on the ship and the company , I booked it because of the dates and the duration of this cruise . Where to start , food lines were always huge any ... Read More
This has been my second cruise ever, and unfortunately I really didn’t do much research on the ship and the company , I booked it because of the dates and the duration of this cruise . Where to start , food lines were always huge any time of day , food was cold and mediocre. I went to a Norwegian Cruise and this never happened ! On my last day , I decided to use a spa credit that they had given me for my birthday . WORSE DECISION IVE EVER MADE !!! Let’s just say , my hair was about 24 inches long (REAL HAIR) and I wore some half sew ins for extra volume , now I only had 5 braids that had hair sewed in so it was my whole head . When I go to the salon , this guy hairstylist, unfortunately I don’t even remember his name , tells me to explain to him what I want. I tell him right from the start the type of extensions I have and if he was comfortable working with them ...... he says of course , this man washes my hair and tangles my hair with my hair extensions into two huge knots that he can’t untangled, he asks for me to take the extensions off!!!!!! He completely lied to me , he didn’t know what I was explaining to him or he was just plain ignoring me as I spoke before the treatment . At the moment I noticed he was panicking I ask him to stop .... I ask him to just please leave my hair with hair conditioner and that I would try to figure out. I get to the room and as soon as I saw what he had done to my hair i tried untangling it , nothing would take those knots away, my husband and I for sure couldn’t , We go back to salon and ask for shampoo and conditioner or anything that would help , they gave me a small amount of god knows what in a plastic bag. How CHEAP can they be , you can clearly tell what I’m going through with my hair . We go to guest services , and ask them to call the manager of the salon , she didn’t pick up until 2 hours after that they call our room . All she had to say is that she had no one to see me at the moment , and that if I was unhappy to set a claim . Let me just say , I had to cut my hair shoulder length thanks to this man .... I went to the salon and they themselves couldn’t untangle the knots. Oh and by the way CARNIVAL never got back to me . Completely ignored my claim , my reviews . Point is they don’t care about you , please go to another cruise . Read Less
2 Helpful Votes
Sail Date: August 2018
My husband and I celebrated our first anniversary on Carnival Victory over Labor Day weekend. The ship while old has had some upgrades such as new televisions in cabins. Embarkation was a breeze!!! I have NEVER gotten on and off a ... Read More
My husband and I celebrated our first anniversary on Carnival Victory over Labor Day weekend. The ship while old has had some upgrades such as new televisions in cabins. Embarkation was a breeze!!! I have NEVER gotten on and off a ship so quickly! We boarded in Miami and they have changed the process We got Fast to Fun pass and it was great. Smooth sailing. Our cabin was 1014 which was balcony. Good for two people. We were portside so we can see ships and Nassau when we can into the port. Dinning was ok. The burgers at Guy’s was best. We stayed over night in Nassau Bahamas so it allowed us to stay longer at Atlantis. We booked Atlantis Aquaventure with lunch in Nassau which comes with access to entire Atlantis. I would strongly recommend water shoes. It is large facility with a lot of water. The pavement was too hot for bear feet and some sections have been pressure washed in a while. Overall great getaway trip and nice anniversary. Read Less
Sail Date: August 2018
So - if you want a cruise director who is annoying, then this is a cruise for you. The cruise director was very annoying, but thinks he is funny and he is not. The ship is in need of repair from rust damage. I have pictures from our ... Read More
So - if you want a cruise director who is annoying, then this is a cruise for you. The cruise director was very annoying, but thinks he is funny and he is not. The ship is in need of repair from rust damage. I have pictures from our room (8435) which show extensive rust-through support beams as well as extraordinarily bad painting with blotches of white paint on the rails, windows, and chairs. Based on previous Carnival Cruises, this was sub-sub par. Put the ship in dry dock and fix it! The ship needs work - it shows throughout the all decks on the ship. Food service was good - given the volume of meals - a good job - Jose and his team in the Atlantic main dining room were awesome. The shows were AWESOME! Until Carnival decides to invest on their fleet via maintenance (we have 8 cruises on Carnival) - I cannot recommend this ship until structural improvements are made. Read Less
1 Helpful Vote
Sail Date: August 2018
From the moment I stepped off the plane to check in for Carnaval transportation, Georgia, the lady that checked me in had an attitude. The fun did not start there. When I finally got on the ship I went right to the bar and sat there for ... Read More
From the moment I stepped off the plane to check in for Carnaval transportation, Georgia, the lady that checked me in had an attitude. The fun did not start there. When I finally got on the ship I went right to the bar and sat there for 15 minutes while I was ignored by the bartenders. The fun did not start there. I flagged down a bartender and got a drink and started checking out the ship. None of the people that were working on the ship seemed very friendly. There were no Smiles. The atmosphere was not what I thought it would be. Waiters were very attentive until they found out we had the cheers package. Then we were ignored. If you chose to eat somewhere else other than during your dining time, the food at the buffett was poor quality. The little restaurants around served very little food and if you wanted something to eat that was a little more quality you paid extra for it. I was with friends that smoked so we sat in the smoking section a lot. You are very lucky to get waited on there. It was very difficult to find any waiters. When I finally did find one I asked if we could have music and we were told smoking section does not have music. OK then. I loved my excursion and that is why I gave this review two stars. Read Less
Sail Date: August 2018
Omg.it was my first cruise I took my 10 yr old son ... we had a BALL..after the emergency evacuation meeting they have before you sail ( which was a little overwhelming ) for me lots of people an crowded..but after that oh my gosh fun fun ... Read More
Omg.it was my first cruise I took my 10 yr old son ... we had a BALL..after the emergency evacuation meeting they have before you sail ( which was a little overwhelming ) for me lots of people an crowded..but after that oh my gosh fun fun ..food food my son had plenty to do he loved the pools an the slide the ice cream and the burgers an fries ( delicious) and the music was POPPING all the time hey DJ Spark!!!! But there was music everywhere no matter what you liked to listen to they had it even easy listen live bands and the menu even the pick eaters will not starve ...we done the paradise island excursion beach day we had a good time... bring cash if you go it rules ..you will have to purchase a beach chair an umbrella ... 30.00 max but we swam all day from 10 to 4 ..loved the shows on board the ship my room was always cleaned the ship is clean HI PUTRA..awesome ship. Read Less
4 Helpful Votes
Sail Date: August 2018
I had heard good things about it, my friends liked the idea, the length and date were perfect. What we got were cabin crews smoking on our balcony, dining room wait staff I had to ask repeatedly for condiments. "VIP" ... Read More
I had heard good things about it, my friends liked the idea, the length and date were perfect. What we got were cabin crews smoking on our balcony, dining room wait staff I had to ask repeatedly for condiments. "VIP" excursions that were touted as small groups and a great learning experience but if you're a shopper, this isn't for you...the "small" group was one of dozens, we were given very little time to explore, they were so overwhelmed that the guides couldn't keep the undisciplined children from throwing rocks at the iguanas. the guide hawked stuff on the way out, the vendors at the site hawked crap, the return ride? Yet more junk hawked at us. The entertainment was so-so. The best of them was the magician. He was truly entertaining. The food was so-so, and I'm not a foodie. If all you want to do is gamble, get drunk and eat average food? This is the cruise ship and company for you. This was a ridiculously over priced trip for what we got. Read Less
6 Helpful Votes
Sail Date: July 2018
I want to start with the praises because the list is shorter. I loved our steward on the 10th floor although I didn't see him as frequently as stewards on previous cruises. I think they seemed short-staffed. He was sweet to replenish ... Read More
I want to start with the praises because the list is shorter. I loved our steward on the 10th floor although I didn't see him as frequently as stewards on previous cruises. I think they seemed short-staffed. He was sweet to replenish the ice in my husband's beer bucket without our asking. That was kind. I liked one of the comedians. I think Cee Cee was his name. Although his R rated show should have been an X. I couldn't imagine taking my 18 year old daughter in there but he was funny. The other guy was ok. I think his name was BT or something but he engaged too much with audience members doing improv more than sticking with a skit. Loved the gym. Descent, modern equipment with a great view and never had to wait to use anything. Usually just a few people in there. The process of loading and unloading passengers went smoothly and our waiter at dinner was nice too. This is where my compliments stop. I get that it is impossible for there to not be some glitches but having to turn off plumbing in the middle of the night was a hassle. The smell of smoke walking through the casino was disgusting. Need better filters. The piano bar guy sucked. That has always been my favorite part of the cruise. In the past, the piano guys were so engaging. This guy got off course, only took requested if you tipped, would say he would play certain songs and never play them, and instead would play weird "non piano bar songs". No one stayed longer than one or two songs. There was never more than 10people in there. The waiter took my husband's half full beer when he went to restroom and refused to replace it. The food gets worse and worse each cruise. It's obvious they are cutting corners on a lot over the years. I don't think I took more than a couple of bites of any of my food. The sandwich wraps from deli were edible (hard to ruin) and the fish tacos at cantina were descent. The pizza sucked. I even was disappointed this time in Guys burgers. The dining room was horrible. Every entree, side, desert or appetizer was mediocre at best. I tried to avoid the buffets because some patrons act like it's a competitive sport and it's like Survivor: The Golden Corral Buffet. I kind of get PTSD with some neanderthals acting like they have never eaten or will never eat again. Seems more and more family reunion situations which is fine I guess but it sucks when an entire family camps out in certain sections like the pool, hot tub, etc and they act like they are the only ones there, yelling at the top of their lungs being obnoxious. The walls are paper thin. We were under the gym. Not sure if we heard weights being dropped all night or what but it was noisy. I wish there was a way to put noisy party animals on one floor, and people who respect their neighbors all on one floor. It sucks when either the Captain, staff, or neighbors are all taking turns making noise. I think they have cut back on a lot. They charge now for room service after 10 pm and all the "upgrades" we would get are gone. They also seem short staffed. In the theater, a waiter was ignoring us trying to get his attention so other customers had to point us out. I was bummed because we wanted to take advantage of being one of the few left on the ship after docking in Mexico. I went to hot tub, it was cold. Went to steam room and sauna, turned off. I guess they shut these things down in Port. The floors of the lido deck and the attached dining area were always wet. I lost count of how many people I saw fall. I have bad knees and ankles so I walk especially careful and slow and I slid a lot. Even saw an elderly guy in a wheelchair fall and there wasn't a staff member anywhere. My husband had to flag him down. All in all, u get what u pay for. Some people probably really get their money's worth. For families on a budget, it's a deal. U get your lodging, food, transportation and entertainment. Our teens have always enjoyed all the activities in the teen club but my husband and I would never step foot on this ship if it was just us. Read Less
4 Helpful Votes
Sail Date: July 2018
This was our first cruise and we loved it. We departed from Miami, which we did not explore because what we did see in Miami we we're not impressed. To be honest it looked dirty and unsafe, but that can be anywhere. The food in Miami ... Read More
This was our first cruise and we loved it. We departed from Miami, which we did not explore because what we did see in Miami we we're not impressed. To be honest it looked dirty and unsafe, but that can be anywhere. The food in Miami was amazing though. Getting on the ship was easy but we paid for a fast track so we would not have to stand in line as we have a 1 year old. The embrakation was smooth. They did a safety drill for each Munster station which was a mess. I suggest they scan room cards as you come in and pass out bands for children 12 and under that way you don't have to stand for an hour waiting to get a demonstration of putting on a life jacket. Other than that it was easy to go. The ship itself was beautiful and looked new. The 5th floor had a Casino for those who want to gamble and life music with an amazing band. The fun shops are small but amusing. The theater is huge and beautiful. The public areas were beyond clean. Oh there is a small playground for kids, my daughter loved it! Our cabin was awesome. It was clean as a whistle upon our arrival. The showers have shampoo and body wash dispensers so that is convenient. We had a balcony beautiful room but wish I got a room with a window only for extra play space.l enjoyed seeing a new towel animal daily after house keeping cleaned. Which is done daily. Dining OMG food galore!!! I ate 7 meals a day, the Lido deck had a great buffet. There were great restaurants to eat at that we're free. I didn't do fancy dining cause I'm on vacation with family not the President of the United States. So I can't tell you about the food you pay for. Room service food was delicious too and the employees that bring it are beyond amazing. One was from Thailand another from Bahamas and Ukraine, amazing! I did not do adult entertainment because o was more concerned we the my daughter having fun so I did that. Their we're movies every night. We did a parade and story time. Tons of pictures with Dr.Suess characters she loved it. I wish there were more activities like that for her during the cruise. The music selection was not my favorite but hey peoy want to party, but I think there should have been more of a variety! Service was stellar! Seriously if anyone complained they had to be drunk. The photographers we're amazing and professional. Housekeeping professional, hilarious and worked hard. Cooks well the best because they fed us. Capatin out of this world. Our Cruise director Felipe the best. And I remember Josh the guy who was always making a joke for the performances great and funny. Bartenders quick and polite. Room service quick and didn't mind me picking their brains! Ports Key West Sucks! Their only place to walk is Duval St and nothing is open when you dock. Boring during the day and I will stay on the ship when I cruise again and it's a stop. Cozumel, totally beautiful. The natives are hilarious and so friendly, they do everything they can to sell stuff but hey that have to make a living too. The atmosphere here outstanding! I'd visit Cozumel Mexico anytime. The save the sea turtles was an amazing excursion my older kids did it and said that was the highlight of their day. Disembarkation was a gaggle they need to exit those who paid for quicker exit first by floors not herd us into a room tells us to sit then now leave. Customs was friendly and polite. The biggest issue of leaving was Miami TSA rude, rude, rude except for 3 TSA women who was awesome by my daughter. Read Less
Carnival Victory Ratings
Category Editor Member
Cabins 4.0 4.1
Dining 4.0 3.7
Entertainment 4.0 3.7
Public Rooms 3.0 4.0
Fitness Recreation 3.5 3.9
Family 4.0 3.9
Shore Excursion 4.0 3.9
Enrichment 3.0 3.4
Service 4.0 4.1
Value For Money 5.0 4.0
Rates N/A 4.3

Find a Carnival Victory Cruise

Easily compare prices from multiple sites with one click
Compare and book excursions for your next cruise