Sail Date: October 2018
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal ... Read More
The crew is friendly but rather unhelpful, they never clarified any instructions and I was offered a drink maybe once in my several days by the pool. There was no one out taking drink orders and bringing drinks. The food at the formal dining was not great, and even upon sitting at the bar my younger sister tried to get the crews attention for over 30 minutes. I’m addition when we made it to our second stop we originally were told we could get off at 11, well going through customs has people still on the boat it’s alrwady 2 o’clock. Originally they also said we didn’t have to be back on the hot until 8, that has also been moved up until 6:30. This is the most unruly cruise I’ve ever been on, people are missing their excursions they paid hundreds of dollars for, and frankly it isn’t even worth it to get off the boat anymore. Simply ridiculous. All of this said, we were looking for a cheaper cruise but I feel even for the price it wasn’t worth it. Read Less
Sail Date: October 2018
I had a really nice time on the Carnival Victory. The ship is in really nice condition, and the staff and food were exceptional. I flew into Miami the night before my cruise. Embarkation was probably the quickest and easiest I've had so ... Read More
I had a really nice time on the Carnival Victory. The ship is in really nice condition, and the staff and food were exceptional. I flew into Miami the night before my cruise. Embarkation was probably the quickest and easiest I've had so far. I arrived right at my arrival appointment, and never stopped in a line until I was getting my first drink at the bar. The ship is nice, though it took me a little time to acclimate to the layout, e.g. when going Aft from Deck 3 Fwd, you have to go up to Deck 5 and over to Aft because the two dining rooms and galley are right in the middle. But once I got used to that, I was good to go. The pool areas were nice; a decent amount of loungers, but I wouldn't have minded a bit more shade. I stayed in an 8C Balcony cabin. It was really nice and pretty spacious. There was a decent amount of storage. The ONLY thing I wasn't a fan of was the safe - it was the kind you need to swipe a credit card to lock. I wanted to put my credit card IN the safe LOL! The balcony itself was nice and I enjoyed sitting out there each day. Food throughout the cruise was very good. I really enjoyed the Blue Iguana Cantina. The only day I encountered crazy lines at the Lido buffet was embarkation. Otherwise, it wasn't too bad. Dinner in the MDR (Pacific) was good as always. Honestly, Carnival always excels in the food. This was my first solo cruise, and I was seated with a few other solos, and it was nice to come to dinner each night and chat about our days. I enjoyed the evening/night life on the ship. The piano bar was a lot of fun, and the Alchemy Bar is a neat concept. The shows are a little cheesy, but that's part of the charm. The staff on the ship throughout were top notch from the dining room to the bars to the "fun squad." Felipe is a really fun cruise director (woo hoo). This cruise stopped at Half Moon Cay and Nassau. HMC is one of Carnival Corp's private islands in the Bahamas and it is PHENOMENAL. Honestly, I could spend a week there and not get tired of it. The tendering process was quick and easy for me. Nassau is Nassau and it was fine; I didn't take an excursion this time and just enjoyed a quiet/empty ship. Disembarkation at the end was a zoo. There were a couple of "stops" so CBP lines could clear and it made the process/wait tedious. I don't know if it's always this way, or if it was an anomaly on this trip. Overall, I really enjoyed myself and would definitely go on this ship again. 10/10 Read Less
4 Helpful Votes
Sail Date: September 2018
best thing about the cruise 1-great service.very hospitable.Our wait staff was Lovely , Damalcia and Carlos.Great staff and exceptional service. 2- kids camp is a great service.have caring and attentive staff. organised.Hours ... Read More
best thing about the cruise 1-great service.very hospitable.Our wait staff was Lovely , Damalcia and Carlos.Great staff and exceptional service. 2- kids camp is a great service.have caring and attentive staff. organised.Hours are long .Allow parents to explore the ship and travel .they keep the kids busy. a lot of activities.very satisfied with kids camp 3-cleanliness and safety. Ship was clean.staff was good at cleaning and organising tables right after people were done eating.They clean the deck all through the night.they had air blowers at the entrance to dry the floor.never saw any trash on the ship. Our room steward provided excellent service. things that can be improved upon: 1- Our room got warm during the night even though ac was at the coldest 2-Both Jacuzzi's did not have warm water. 3- heard metal clunking noises outside the room in the early morning hours pretty much everyday disrupting our sleep. my guess is that its the staff trolley. 4-I think food quality can be improved. Read Less
3 Helpful Votes
Sail Date: September 2018
Both embarkation and disembarkation process were seamless. The deck was always lilvely with fun-filled activities. The food was on point everyday. At dinner at the Atlantic Upper 4th floor, Felix and Ajjie were phenomenal, so warm ... Read More
Both embarkation and disembarkation process were seamless. The deck was always lilvely with fun-filled activities. The food was on point everyday. At dinner at the Atlantic Upper 4th floor, Felix and Ajjie were phenomenal, so warm and friendly ... best staff ever. Our day in nassau was fantastic, we explored Bay Street, Atlantis and Fish Fry. The Comedy show Saturday night was great. The young lady who sang on the 3rd floor Sunday night was brilliant. She had us rocking and vibing and singing along. Our day at sea on Sunday was so much fun, the entertainment staff had the hairy chest men playing a crazy wild funny game. DJ Blaise was so good, she had the place rocking. What I thought was so good and so touching was the segment for donation to St. Jude’s hospital in Texas. I had a massage in the spa on the 11th floor, quite relaxing. Lazing about In the hammock, then soaking in the hot tub looking out at the beautiful Caribbean Sea was absolute bliss. I literally did not want it to end. I cannot wait to start planning my next Carnival cruise vacation. Highly recommended cruise line. Read Less
Sail Date: September 2018
Yes. You read right. On Sept 10,2018 - my husband and I (Miami residents) along with two friends that live in Key West decided to get together for a few days on the Victory. Our cabin was 9258 - It was our 6 years anniversary on the ... Read More
Yes. You read right. On Sept 10,2018 - my husband and I (Miami residents) along with two friends that live in Key West decided to get together for a few days on the Victory. Our cabin was 9258 - It was our 6 years anniversary on the 10th (sailing date) and our friends that stayed in cabin 1106 wanted to surprise us by calling Carnival in advance and setting up the room with a bottle of wine, special beach towels, Carnival wine glasses and additional decorations to make our anniversary special. When we arrived, we were in heaven, to say the least, and extremely happy, such a beautiful gesture from our friends and the cabin itself looked clean and decent enough for a couple of nights of cruising and relaxing. We dropped off our luggage and did what I'm assuming 99.9% of the passengers do when they first board the ship - explore the ship and have a couple of cocktails and people watch. Before you knew it, it was time to shower and get ready for dinner. We were at table #341 in the dining room with the late seating. After dinner, we took an additional stroll through the ship. Thinking… I'm not sure why everyone says such bad things about Carnival, especially the Victory. After all, we have traveled on the Breeze a few years back and had a great time. By the time we got back to our cabin, it must have been around midnight. My husband (exhausted) claimed into bed and I stayed up till about 3 am working a few deadlines. After finishing up my clients work, I finally had a chance to climb into bed myself to get some shut-eye. The next morning, when we woke up, I can't even explain how disgusted we were when we pulled back the covers to find human feces on the linen. It wasn’t just a little either, it was a HUGE amount. The Victory’s staff took their own photos but I also took photos (just in case). After calling our Stateroom Steward to show him what we found, he seemed shocked as well. he called his supervisor to inspect as well. Now, I'm a pretty easy going guy and so is my husband, but this woman was a REAL piece of work. She started to raise her voice with me at which I QUICKLY shut her down. her customer service skills lacked on all levels. I can assure you of this because I was in the hospitality industry for MANY years in South Beach and there are things you should and should not do. I like to call it etiquette. Especially if the customer is right. In any case, the supervisor, as useless as she was, called her supervisor: He was EXTREMELY nice and super understanding and accommodating. He brought us down to the “Diamond Preferred” section of the customer service desk where we did not have to wait in line to try and resolve our problem. The “Customer Service” staff at the counter thought that a bottle of wine and a steak would be an appropriate and good compensation for what happened. Mind you - there are only two stops on this cruise Key West and Cozumel and this happened on the second day (the Key West Day). The ship only stays in key west for about 4 hours total. About 2 and 1/2 hours of that port were a complete waste because of this entire fiasco and standing at Customer Service with no solution on how they were going to accommodate us by changing our room. No need to mention how that entire day was ruined. I did, however, ask the lady behind the desk is she was willing to sleep in human feces for a bottle of wine and a steak? Her answer, of course, was no, because… I mean.. who would right? We were finally moved to cabin number #9283 after spending about an hour (or less) in Key West. We inspected the new cabin ourselves and it seemed fine and were looking forward to putting this behind us and to try and enjoy what's left of the cruise with our friends. At this point, we were dealing with the Assistant Guest Services Manager on board. He was an absolute pleasure to deal with and he completely sympathized with the magnitude of the situation and understood why we were so upset. Unfortunately, I have a strong suspicion that he was being used as a middleman to deliver news and had little to no power to offer us what we truly dissevered. A complete refund as well as an apology for that enormous disaster of a "cruise". But wait for it folks... it doesn't end there. The following day, We woke up, my husband took a shower and used the bathroom facilities in the room. He flushed. Shortly after flushing, sewage water started to come up from both of the drains in the bathroom - the drain in the shower and the drain next to the toilet - leaving, again. the smell of feces with the added plus of sewage (i have pictures of this as well). They called maintenance and had it fixed. But of course, trying to put something like what happened on the first night behind us, only to have something similar happen the day after served as a reminder of something we were so desperately trying to forget. Not a very good way to experience any cruise. Especially such a short one. We were then offered a massage service, a flight back home (which meant leaving our friends behind), or a $250 refund for “our inconvenience" - but again… the question beckons: Would you sleep in human feces for any of these offerings? I still believe that NO ONE WOULD and I still don't think that the magnitude of the situation was being grasped by upper management (of which we NEVER even got to talk too). I don't even have to say at this point that all of this, of course, ruined our short cruise and our 6 year Anniversary. The ONLY reason we had a decent time, towards the end, was because our friends were there to take our minds off of the situation. But in the back of my head… all I could think of was... what's next? Not a very relaxing feeling which is what I'm assuming is what Carnival is supposed to be all about. No? Do I recommend Carnival at all? ABSOLUTELY NOT!! Not on any ship. Although this situation happened on the Victory, the way the situation (overall) was handled by corporate after all was said and done is as disgusting as those sheets, and they are responsible for EVERY ship. So No. Don't sail with Carnival at all. Their Vice President of Customer Care decided that we are not to get any kind of compensation. They also failed to provide an explanation of how this could possibly happen or why a bed was made but the sheets were clearly not changed. If this happened in our room, I have to wonder - how many other beds were issued to new passengers without fresh linen? This information (of course) was communicated to me through another guest service agent who was sent to pass on the bad news. I'm assuming because (again) the "higher-ups" could not be bothered with me. Some Customer Service huh? #ChooseFun? I don't think so. Read Less
2 Helpful Votes
Sail Date: August 2018
First off I have to say the staff on the ship were all amazing . Dinner was so good. Our wait staff was Lovely, Carlos and I can recall the other guys name, sorry but they were all very attentive. The food was very good and plenty ... Read More
First off I have to say the staff on the ship were all amazing . Dinner was so good. Our wait staff was Lovely, Carlos and I can recall the other guys name, sorry but they were all very attentive. The food was very good and plenty in the dinning room. Guys burgers a must . The buffet was a mad house. People running around in swimwear, no shirts , thongs. Entertainment was good. Room was not that clean. Dusty. Stain on carpet. Stain on towels Stain on comforter. The company should replace stained items. Not the room Stewart’s fault. Bed was comfortable and bathroom clean. Room Stewart was friendly. Brought Ice as requested. Public bathrooms onboard gross! The port of Nassau I’ve been several times. Don’t care for the island. Recommend doing a tour. Alantis has a great water park . This is a nice weekend getaway . If you don’t care about the destination , just R&R Read Less
2 Helpful Votes
Sail Date: August 2018
This has been my second cruise ever, and unfortunately I really didn’t do much research on the ship and the company , I booked it because of the dates and the duration of this cruise . Where to start , food lines were always huge ... Read More
This has been my second cruise ever, and unfortunately I really didn’t do much research on the ship and the company , I booked it because of the dates and the duration of this cruise . Where to start , food lines were always huge any time of day , food was cold and mediocre. I went to a Norwegian Cruise and this never happened ! On my last day , I decided to use a spa credit that they had given me for my birthday . WORSE DECISION IVE EVER MADE !!! Let’s just say , my hair was about 24 inches long (REAL HAIR) and I wore some half sew ins for extra volume , now I only had 5 braids that had hair sewed in so it was my whole head . When I go to the salon , this guy hairstylist, unfortunately I don’t even remember his name , tells me to explain to him what I want. I tell him right from the start the type of extensions I have and if he was comfortable working with them ...... he says of course , this man washes my hair and tangles my hair with my hair extensions into two huge knots that he can’t untangled, he asks for me to take the extensions off!!!!!! He completely lied to me , he didn’t know what I was explaining to him or he was just plain ignoring me as I spoke before the treatment . At the moment I noticed he was panicking I ask him to stop .... I ask him to just please leave my hair with hair conditioner and that I would try to figure out. I get to the room and as soon as I saw what he had done to my hair i tried untangling it , nothing would take those knots away, my husband and I for sure couldn’t , We go back to salon and ask for shampoo and conditioner or anything that would help , they gave me a small amount of god knows what in a plastic bag. How CHEAP can they be , you can clearly tell what I’m going through with my hair . We go to guest services , and ask them to call the manager of the salon , she didn’t pick up until 2 hours after that they call our room . All she had to say is that she had no one to see me at the moment , and that if I was unhappy to set a claim . Let me just say , I had to cut my hair shoulder length thanks to this man .... I went to the salon and they themselves couldn’t untangle the knots. Oh and by the way CARNIVAL never got back to me . Completely ignored my claim , my reviews . Point is they don’t care about you , please go to another cruise . Read Less
1 Helpful Vote
Sail Date: August 2018
My husband and I celebrated our first anniversary on Carnival Victory over Labor Day weekend. The ship while old has had some upgrades such as new televisions in cabins. Embarkation was a breeze!!! I have NEVER gotten on and off a ... Read More
My husband and I celebrated our first anniversary on Carnival Victory over Labor Day weekend. The ship while old has had some upgrades such as new televisions in cabins. Embarkation was a breeze!!! I have NEVER gotten on and off a ship so quickly! We boarded in Miami and they have changed the process We got Fast to Fun pass and it was great. Smooth sailing. Our cabin was 1014 which was balcony. Good for two people. We were portside so we can see ships and Nassau when we can into the port. Dinning was ok. The burgers at Guy’s was best. We stayed over night in Nassau Bahamas so it allowed us to stay longer at Atlantis. We booked Atlantis Aquaventure with lunch in Nassau which comes with access to entire Atlantis. I would strongly recommend water shoes. It is large facility with a lot of water. The pavement was too hot for bear feet and some sections have been pressure washed in a while. Overall great getaway trip and nice anniversary. Read Less
Sail Date: August 2018
From the moment I stepped off the plane to check in for Carnaval transportation, Georgia, the lady that checked me in had an attitude. The fun did not start there. When I finally got on the ship I went right to the bar and sat there for ... Read More
From the moment I stepped off the plane to check in for Carnaval transportation, Georgia, the lady that checked me in had an attitude. The fun did not start there. When I finally got on the ship I went right to the bar and sat there for 15 minutes while I was ignored by the bartenders. The fun did not start there. I flagged down a bartender and got a drink and started checking out the ship. None of the people that were working on the ship seemed very friendly. There were no Smiles. The atmosphere was not what I thought it would be. Waiters were very attentive until they found out we had the cheers package. Then we were ignored. If you chose to eat somewhere else other than during your dining time, the food at the buffett was poor quality. The little restaurants around served very little food and if you wanted something to eat that was a little more quality you paid extra for it. I was with friends that smoked so we sat in the smoking section a lot. You are very lucky to get waited on there. It was very difficult to find any waiters. When I finally did find one I asked if we could have music and we were told smoking section does not have music. OK then. I loved my excursion and that is why I gave this review two stars. Read Less
Sail Date: August 2018
So - if you want a cruise director who is annoying, then this is a cruise for you. The cruise director was very annoying, but thinks he is funny and he is not. The ship is in need of repair from rust damage. I have pictures from our ... Read More
So - if you want a cruise director who is annoying, then this is a cruise for you. The cruise director was very annoying, but thinks he is funny and he is not. The ship is in need of repair from rust damage. I have pictures from our room (8435) which show extensive rust-through support beams as well as extraordinarily bad painting with blotches of white paint on the rails, windows, and chairs. Based on previous Carnival Cruises, this was sub-sub par. Put the ship in dry dock and fix it! The ship needs work - it shows throughout the all decks on the ship. Food service was good - given the volume of meals - a good job - Jose and his team in the Atlantic main dining room were awesome. The shows were AWESOME! Until Carnival decides to invest on their fleet via maintenance (we have 8 cruises on Carnival) - I cannot recommend this ship until structural improvements are made. Read Less
Carnival Victory Ratings
Category Editor Member
Cabins 3.5 4.1
Dining 4.0 3.8
Entertainment 3.5 3.7
Public Rooms 4.0 4.1
Fitness Recreation 4.0 3.9
Family 5.0 3.9
Shore Excursion 3.0 3.9
Enrichment 1.0 3.4
Service 5.0 4.1
Value For Money 5.0 4.0
Rates 3.0 4.3

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