1. Home
  2. Cruise Lines
  3. Princess Cruises
  4. Golden Princess Review
  5. Golden Princess Cruise Reviews

1,396 Princess Golden Princess Cruise Reviews

This was a back to back cruise at the end of the Alaska season for the Golden Princess. We left Vancouver for Ketchikan, back to Vancouver, then sailed on to Victoria and San Francisco in a second 3 day cruise. End of season cruises are ... Read More
This was a back to back cruise at the end of the Alaska season for the Golden Princess. We left Vancouver for Ketchikan, back to Vancouver, then sailed on to Victoria and San Francisco in a second 3 day cruise. End of season cruises are the best! After spending months on the Alaska run, the crew was heading to Hawaii and then on to Australia and they were in high spirits. The entertainment crew was able to shed their Alaska lumberjack costumes for Hawaiian shirts. Because these were short cruises (4 day and then 3 day) the schedule was packed with activities. It was a delightful experience on this lovely ship. The Golden is an older ship with a passenger capacity under 3000. It has been refurbished and was in really excellent condition even after months on the family-packed Alaska itinerary. It has a lovely atrium around which there are numerous restaurants and bars. The lower floor Vines is a favorite and this one did not disappoint with an excellent selection of wines and superior service. Don't miss the wine and chocolate pairing. This level also has the International Cafe that offers a selection of included sandwiches, soup, salads and desserts in addition to a full bar and coffees. Upstairs is Crooners bar that was always busy and featured a good piano player. From Crooners, one wanders toward the back of the ship to the Explorers Lounge with a stage and frequent entertainment then the Wheelhouse bar for quieter enjoyment and finally on to the Vista Lounge. Centrally located are the Italian Restaurant and Steak House that are available for a small additional charge. Not being red meat fans, we chose the Italian restaurant and found the food and service to be excellent, well worth the extra charge. This ship had a really excellent wine list and we were able to enjoy a favorite bottle of Central California red wine with our dinner at a very reasonable price. For daily dining, we always choose seated dining at a large table. The crew has a talent for seating a together a group of compatible people and this trip was no exception. The food and service were excellent and so was the company. I can't say enough for the entertainment and activities. The entertainment staff went above and beyond. There was daily Zumba and tai chi plus trivia and an ever changing schedule of challenges ranging from Passenger Feud to Moose Racing to an egg drop that challenged passengers to create a device that would prevent a raw egg from breaking when dropped from two stories up to the atrium floor. I came home with a nice Princess water bottle and wine bottle stopper for participating and I had a great time doing it. On both legs the captain sponsored a champagne waterfall in the atrium with ample champagne for the passengers. The pool deck is inviting and was not crowded. This ship has an open pool area and also a covered pool that was more used in the cool and wet Alaska weather we encountered. There was simply too much fun to be had below decks for us to make much use of it. Service was excellent across the board. It always amazes that crew can remember you and your preferences with ever changing passengers. This ship was especially good. Our dining room waiter worked in the anytime dining room for breakfast and lunch and always came over to say hello. The bartenders in Vines and Skywalkers remembered us and our drink preferences and were always ready with beverages and conversation. Our cabin attendants were excellent. Even though we did not select these cruises for the ports and shore excursions, Vancouver proved to be better than we could possibly have expected. We did a Fraser Valley Wine Tour that was really excellent. Who knew? These Canadian wines are not readily available in the US and they are excellent. We also very much enjoyed Granville Island where we did a brief pre-cruise stay. Overall, this was an absolutely terrific week and we look forward to doing it again next year! Read Less
Sail Date September 2019
We wanted to experience the suite life on a cruise. Golden is among the ships with the cheapest suites (the window suites) and a short cruise (4 days) is among the cheapest types of cruises. YES I'm frugal but still enjoy cruising. ... Read More
We wanted to experience the suite life on a cruise. Golden is among the ships with the cheapest suites (the window suites) and a short cruise (4 days) is among the cheapest types of cruises. YES I'm frugal but still enjoy cruising. Everything on board was fabulous (this was our 6th cruise). Staff and the ship were great. We had the champagne welcome, the afternoon tea, in room canapes and fruit bowl. We had the free bar set up and I managed to swap it out for the stuff I prefer. The menu and staff in the Club Class dining room were great. We entered when we wanted and NO WAIT. We had a choice of tables. A couple of dinners we shared tables with other couples. Nice people and great conversation. A couple of meals we had just the two of us. We also had the mimosa breakfast in the Crown Grill. Different menu but all good food and staff. I especially enjoyed the Bircher muesli with mixed berries. Of course I have a few grumbles. Starting with US Customs. A 3 hour wait. They know they had 3 ships leaving, they could have put on more staff. At least the Cruise Terminal staff were efficient and had seating arranged so I was only standing for two 20 minute sessions with seating in between. When we finally got to customs, we ran our passports through a scanner, got our tickets, handed them to the agent and walked through. Three hour wait for an automated scan. And you can't do anything about the rain in Ketchikan. We were smart and brought rain coats. In the gift shops people were scrambling for cheap disposable rain coats. We docked at pier 4. As far from the tourist part of town as you can get. I wanted to visit Creek Street. There was a free shuttle with a line up but I couldn't be bother to wait in the rain and then walk about. We hit a couple of gift shops and went back on board for lunch. Read Less
Sail Date September 2019
The embarkation was terrible it took 41/2 hours to get us all aboard. There were three cruise ships, 9,000 people boarding at the same time. Lots of people saying they have never experienced such a wait and would never do this cruise ... Read More
The embarkation was terrible it took 41/2 hours to get us all aboard. There were three cruise ships, 9,000 people boarding at the same time. Lots of people saying they have never experienced such a wait and would never do this cruise again. Definately put me off going on a Princess cruise again. Ended up leaving an hour late! The food was mediocre, and please when you do an Italian dish, look it up as it was was not made properly. Our room was cold and a shower would be better then a bath as people with certain disabilities find it hard to climb in. Otherwise the entertainment was great, but the casino could have more of a variety of slot machines. Ship is very clean and so is the restaurant. When making milkshakes straws are used NOT spoons. The staff were excellent and very helpful. The advertising for Effee needs to be toned down a lot. On the whole I had fun. Read Less
Sail Date September 2019
We wanted to see the interior of Alaska, as well as the tidal glaciers and seaports. Our guide on land was outstanding. Alexa was so knowledgeable and she was able to give us history or the area, plus making sure our tours and ... Read More
We wanted to see the interior of Alaska, as well as the tidal glaciers and seaports. Our guide on land was outstanding. Alexa was so knowledgeable and she was able to give us history or the area, plus making sure our tours and accommodations were ready for us. We had Club Class dining, and that was a new experience for us, but and really enjoyed the extras that came with that. Most of all the wait staff was great and there was never a line to get seated. The excursions were very well done as well. We enjoyed the gold panning at Dredge 8, and sternwheel trip on the river, the train ride out of Skagway was over the top. It is a wonder the rail road got built and how the people made the trip to the gold fields was amazing. They must have had the true pioneer spirit. The entertainment on board the ship was fantastic !!!! We really enjoyed the productions shows and the comic was really funny and the singer had a wonderful voice. I highly reccommend this cruise. If you go in Sept. as we did, dress in layers and be prepared for rain and it was chilly late at night when we went out to see the Nnorthern Lights. Read Less
Sail Date September 2019
The cruise was fine. Standard for a traditional line. The ship had entertainment venues that were waaaayyyy too small (more than once it was standing room only in the main theater and we left). I did NOT like getting asked/pitched to ... Read More
The cruise was fine. Standard for a traditional line. The ship had entertainment venues that were waaaayyyy too small (more than once it was standing room only in the main theater and we left). I did NOT like getting asked/pitched to purchase drinks in the dining room however. Especially when we said no and they continued to pitch it. Previous reviews mentioned the international cafe as a great place to grab food that should cost money. I don’t know why to be honest. The food never changed here and the desserts were exactly the same as the buffet. The buffet food was standard: large selection but mediocre quality. Some of it was really good (they had a pasta that was delicious and the waffles in the morning were a staple) and some was really bad (sushi - it could barely even be called that and Mexican fajita meat supposedly but it just tasted bad). The dining room was traditional. I was a little upset that on formal night they allowed guests in with sweatshirts and jeans (other cruises would’ve asked that they change or eat somewhere else). Rather if they’re going through the effort of setting things up for formal with a higher menu and staff and ask people to dresses up yet you don’t maintain that standard for your guests what’s the point? The main dining room has decent food. They have a staple menu that never changes (which I have mixed feelings on: on one hand you’re guests have something to fall back on, on the other it seems like a cop out so you don’t have to try as hard). The other menu changed daily and was generally good. I’m fairly picky and had something to eat every night. As far as princess themselves (company - not cruise staff) I will not be returning. I arranged flights through them. No where did it mention the port is an hour drive from the air port in that. It had a section that said call travel agent to arrange shuttle to port which is fine but that makes me think a taxi will work. So three days prior to cruise I look into getting a taxi and realize how far it is and the restricted tunnel you have to go through that many taxis won’t take (it can take up to 30 minutes to get through if you don’t time it right). I called my travel agent and they called princess only to be told they can’t add it on with only three days (why?) and I should’ve booked it sooner. Fine. Mishandled and miscommunicated. But fine. I booked a private company for The same price and it’s less money that I gave to Princess. Add on my issue with flights that changed constantly and needed rebooked for more expensive options. Flights were booked through the cruise line, they called me at some 800 number to ask me to change them because it supposedly didn’t follow their requested windows. I didn’t answer because well it’s an 800 number I assume it’s a robot so they left a message. I called back to figure out what’s happening and was put on hold. 40 minutes later I’m still on hold. So I hang up (it told me it was the end of the day and and they probably wouldn’t get to me - super great after waiting 40 minutes). I called back in the middle of the day the following and I asked how long the hold was before they did and was told an hour. An hour. On hold. For an issue that wasn’t reflected in their website. When they’re the ones that called me. With no call back option like every other company that has long hold times. Dealing with my cable company was easier and friendlier honestly. Even if the cruise was great I wouldn’t be using princess again from that miserable experience. Also I never changed my flight and it was fine and they never called me back so I guess it wasn’t that but it an issue? When I brought this up to an agent they said nothing. Customer service on the ship (shore excursion desk) wasn’t much better. I had a question and was asked if I didn’t read the excursion instead of them just answering my question. Thanks princess. You get me so frustrated before the cruise that you’re right I will come back new. Most of the cruise staff on the actual ship was great. The shows and entertainment were all geared towards like 60 year olds. So entertainment for the under 30s isn’t really a thing. Also! There is no where to hide in this ship. There’s a “library” that’s right off the main piazza and is also the computer lab for anyone who needs access to their reservations. It has exactly 4 uncomfortable chairs for reading and you have to put up with sound leaking in from the center point of entertainment on the ship and people being frustrated over their reservations. Everywhere else is a meeting room that rotates events. The only place to be alone and not kicked out or bothered is the deck. On an Alaskan cruise. Or your room. Not great. Read Less
Sail Date September 2019
This was suggested by our travel agent because we wanted to pair it with a land Cruisetour. Land tour was amazing. The ship seemed very old. You could see where repairs in a number of areas needed to be made. Shopping was limited ... Read More
This was suggested by our travel agent because we wanted to pair it with a land Cruisetour. Land tour was amazing. The ship seemed very old. You could see where repairs in a number of areas needed to be made. Shopping was limited aboard ship and very expensive. Dining room food was pretty good, but Horizon Court was pretty bad. Entertainment was so so. Very little interactment with the staff. Unable to hear an announcements in our cabin and even if you could hear them the PA system was very muffled. It seemed like there wasn’ enough staff in the dining rooms. Sometimes we waited quite a while for service after getting water poured. Sometimes we were asked if we wanted a drink and sometimes not and sometimes we had to ask them or remind them. After such a wonderful time on our land tour the cruise part was pretty disappointing. Read Less
Sail Date September 2019
For our cruise this year to Alaska - AMAZING!! - we not only were celebrating my birthday but my husband Larry and my Fiftieth Wedding Anniversary!! What a pleasant surprise when I read on the Princess Patter that a vow renewal was being ... Read More
For our cruise this year to Alaska - AMAZING!! - we not only were celebrating my birthday but my husband Larry and my Fiftieth Wedding Anniversary!! What a pleasant surprise when I read on the Princess Patter that a vow renewal was being planned while we were cruising!!! Larry and I, along with 50+ other couples, gathered for this extremely emotional celebration - I cannot tell you how much this meant to us and, I'm sure, the others! Thank you to Matt, our cruise director, for hosting this event, it meant more than you will ever know! Alaska has been on my Bucket List for a very long time and it didn't disappoint in any way! The excursions were awesome - I went dog sledding, got puppy kisses, met the first woman who ever won the Iditarod (what an honor!), ate dungenous crab until they almost had to roll us back on the ship, marveled at the scenery and the glaciers, saw Denali!!!!!!!!, made eye contact with a MOOSE!!, met so many interesting people from all over the world . . . I could truly go on and on! The staff on Princess was amazing, always helpful. Wish we had started cruising sooner but we will go every chance we get!!!!!! Thank you Princess Cruises for making our Fiftieth Anniversary one that we will never forget!! Read Less
Sail Date September 2019
This is the second time we have taken the Inland Passage cruise from Vancouver to Whitter. Both times with Princess but two different ships. Loved the first cruise and wanted to come back once again and also added the land tour package ... Read More
This is the second time we have taken the Inland Passage cruise from Vancouver to Whitter. Both times with Princess but two different ships. Loved the first cruise and wanted to come back once again and also added the land tour package this time. The Alaska cruises are very popular for good reason. The views, the calm sailing, the interesting ports of call. The variety of excursions and the expierance of Glacier Bay National Park. The cruise is worth doing all on its own. Adding the land portion makes a second type of trip out of it that pairs so well to show off Alaska. The cruise ship Golden Princess was reallynice. We were on the last North bound trip of the year. Long season for the crew but they did a great job for us. Cabin clean, comfortable. We had balcony cabin which was wonderful for this type of cruise. Spent a lot of time watching the natural beauty pass by in front of us right off our balcony. Saw sea turtles swim right below us, whales in the distance. Great ocean vistas, Calm and smooth waters. Whats not to like in this picture? Three ports of call on the cruise not counting Vancouver and Whitter. Each has a lot to offer. We did excursions in each. All enjoyable. Got out on the water on a tour boat out of Juneau for up close whale watching. Took a ferry out of Skagway to Haines and a tour up a river to view bald eagles and brown bears hunting and catching salmon out of a river. Took the duck boat around Ketchikan for a tour of the town and a trip out on the harbour. Great fun all of them and well setup and organized. We set up each excursion through the Princess website in advance and everything went very smoothly in each port. I would recommend yopu spend some time comparing the many options availbe in each port and pick what sounds like the most appealing to you. In juneau there is a tram to the top of Roberts peak with greatviews and hiking trainls around the top. The glacier just outside of town is worth the trip. We did that last crusie. The boat trip this time left from a harbour a bit away from Juneau so there was a nice bus ride with good sights along the way then a great trip out inot the Sound with views all around and many whales. So much to do , so little time! The ship is in port for the shortest time in Ketshikan. The town is small enough to just walk off the ship and go places or take a shuttle bus. It is the salmon capital and there are some hgreat ours around that theme. Skagway is the history stop. Gold rush gateway. The town is small and walkable with many stores and restaurants. A fun place. The train ride over the pass is very worth doing. Tkes some time, you travel quite a ways. We did that previuously so opted to take the tour that went to Haines. A 45 minute ferry ride and then buses up a river to a lake and park/campground. Te guides would stop the bus when nears and bald eagles were spotted along the river and everyone would pile out to see. The guides set up several spotting scopes that gacv closeup views and would take people's phones and take pictures through the eyepiece. Great shots of bears pulling fish from the river! So each port has much to offer. If you are on a tight budget there is much to do by just walking off the ship and exploring on your own. While I highly recomment the excursions as a way to really get out there and see things they are not the only options. You can have a good time with some walking sighseeing, light shopping and lunch and back to the ship. The ship is much quieter during the days in port and you can have much of the place to yourselfs as well. While on board the ship when it is underway there is always plenty to see and do. Good public areas.Activities. Food in the dining rooms was great. Buffet was ok for breakfast and a quick lunch. Very crowded during peak times. Hard to find a table at times. For dinner don't cheat yourself, go to the dining rooms. They are much better in terms of expierance and food qaulity at no additional cost. Yes there are a couple of formal nights. Don't skip them and go to the buffet. Times have changed. In the same dining room on formal nights I saw men in tux's, sports coats ties and no ties. And a couple of stubborn folks in T shirts and jeans. No judgments were being made. We did one specialty restaurant of the two on board. The Crown Grill was very good indeed. You don't get steak like that in the regular dining rooms. During the day there is always pizza avalable and hamburgers and sandwiches by the pool. We didn't starve. Diets are temporaily suspened for the duration of the cruise. Entertaimment was well done and enjoyable. Fitness center well set up. Deck 7 walk around the whole ship very popular. Something every evening. The Princess theatre was our go to spot. Good production shows. Singing, dancing. You will find lots of music in the bars and several large bar venues. Prices are what you would expect. Very comfotable places all throughout the ship. But all of that onboard stuff is a sidelight. Makes the trip nice but the star of the show is the journey itself. If there was no bingo or casino or bars and steakhouses, production shows or shopping locations the voyage would still be well worth it. The real show is off the bow, the port and starboard and aft. Just look around out there for the whole trip and you will feel that you got your moneys worth. We did. Read Less
Sail Date September 2019
Very standard cruise experience if you have been to other cruises. The highlight was the destination, which was AK for us. Ship had more older passenger than younger ones, which we liked. Food was decent, some nights where better ... Read More
Very standard cruise experience if you have been to other cruises. The highlight was the destination, which was AK for us. Ship had more older passenger than younger ones, which we liked. Food was decent, some nights where better than others. Of course with everything there are a few crew members that spoils it for everyone, but it didn’t ruin our trip. We experienced theft, which the cruise staff did their best to help resolve. We experienced some small level of discrimination, but didn’t let it bother me. A crew member didn’t want to give me ice, and another didn’t want to give me a frame stand after paying $60 for a photo set.... Overall we liked the cruise for the price we paid. It was a great value, and the destination was great! We would like to do another AK cruise again. Wouldn’t mind doing another princess cruse again. Read Less
Sail Date September 2019
We had never been to Alaska and wanted to go. Every meal was fantastic,we ate at night in the Dining Room, one meal was at the Crab Shack and one meal was at the Crown Grill, both were excellent. Our waiters were Omar and Thomas, ... Read More
We had never been to Alaska and wanted to go. Every meal was fantastic,we ate at night in the Dining Room, one meal was at the Crab Shack and one meal was at the Crown Grill, both were excellent. Our waiters were Omar and Thomas, those 2 were the nicest gentlemen, we had so much fun and they are polite and professional but made us feel like we were their only patrons. We had Jimmy as our cabin steward, I cannot say enough about this great man, he was at our beckon call. He always made us feel important and took the best care of my husband and I. I have 2 complaints and they are trivial. 1. I would like to have nachos on the trident grill menu or have them served on the buffet more, we only saw them on the buffet once our whole trip. 2. I would like to see movies streamed when your Princess Ads are not playing on the screen. My husband and I really like watching moves when we are out on the deck. Previous cruises on Princess , they would do 7pm movies, which was great. This time they did not start until 9pm, that is too late for us. Thanks for listening, we plan to cruise again soon, also loved the Alaskan cruise, best I have ever been on, My fave, was Glacier Bay, cannot stop raving over it and telling everyone to cruise Princess, once you try them, you will stay with them and I really did come back after our trip and felt renewed again! Read Less
Sail Date September 2019
We’ve always wanted to go through the inside passage, so that overcame our reservations about cruise ships - and we’re so glad we went. The whole experience surpassed our expectations. We booked all our shore excursions through ... Read More
We’ve always wanted to go through the inside passage, so that overcame our reservations about cruise ships - and we’re so glad we went. The whole experience surpassed our expectations. We booked all our shore excursions through Princess and they were all excellent, with the trip on the Whitepass & Yukon Railway being the highlight. While it took us awhile to find our way around the ship, and we wished it weren’t quite so crowded in places, we learned to find out how to make it work for us. Many of the available activities weren’t to our taste, but we really appreciated the excellent talks by the Naturalist, by the Park Ranger who came onboard in Glacier Bay, and by the first woman who won the Iditarod. Much to our surprise, we even enjoyed the karaoke, because most of the participants were excellent, and any performer we saw was very good. The food was very plentiful and enjoyable, though it was a little bit of a mob scene at the breakfast buffet. The served dinners were wonderful, with lots of menu choices, and friendly, professional wait staff. We experienced nothing but good service from them, from our cabin steward and from every other staff member we encountered. Overall it felt like excellent value for money, and took us to places we’d never have seen otherwise. Read Less
Sail Date September 2019
We chose this cruise because we wanted the land and sea combination, we also wanted to leave from Vancouver, and the timeframe was perfect. The cruise was fantastic. We flew into Vancouver a day early and we’re so glad we did. The ... Read More
We chose this cruise because we wanted the land and sea combination, we also wanted to leave from Vancouver, and the timeframe was perfect. The cruise was fantastic. We flew into Vancouver a day early and we’re so glad we did. The food and service on the ship were good and the personnel was great. The ship is a little dated but still beautiful. The cruise director was the best. Great entertainment. The excursions were good. If you go into Skagway, I highly recommend you go on an all day excursion. There isn’t much to see or do there. Glacier Bay was gorgeous. A definite must see!! The glaciers are absolutely gorgeous. We loved Ketchikan & Juneau as well. I don’t recommend the land tour. It was nothing like we expected. The only plus was the train ride and that we were able to see Danali Peak. The cruise itself was fantastic!! Read Less
Sail Date September 2019
We did season end cruise twice in the past once with the Princess and the second time with the Celebrity. It was the right time for us to go since most young people would have gone back to their work and kids back to school. The ... Read More
We did season end cruise twice in the past once with the Princess and the second time with the Celebrity. It was the right time for us to go since most young people would have gone back to their work and kids back to school. The course itself was nothing new to us but we enjoyed the rather quiet cruise around this time of year and wanted to see the beauty of Alaska once again. In the end, I have to say that it was worth it and we had a great time but this would be our last cruise to Alaska unless there happens to be a very special reason to return. We heard some bad things about the ship Golden Princess from some of our friends who did the cruise right before we got on board. They all complained about some "Leaky ship" issue. It was quite concerning for us as we did not want to end up in a leaky stateroom. Luckily for us, we did not experience any of such bad experiences that our friends had. In fact, we had a rather good experience with the ship, the service staff and the entertainers. The room steward assigned to our cabin, the waiter, and the barmaid were all attentive and personable looking after every need of ours. The Sunset Quartet and the Bohemian Duo were exceptionally great providing danceable tunes as well as wonderful tunes to listen to respectively. The ship's production shows, solo guitarist and the Party Band, on the other hand, felt a bit short in terms of how to engage with the guests. They basically did what they do without much care. The food was pretty good overall. There were some days, I wished something better with quality but most days, they were satisfactory. The ship itself seemed fairly well maintained although I could easily spot various areas that had much-needed maintenance. I guess it was a good thing that they were doing partial upkeeps in the needed area during our cruise. The entertainment programs were good but I don't want to go to "Great" as I experienced in some ships such as Royal Caribbean ships. They appeared to work very hard but I personally felt that they needed a better program or talents in most programs. Some programs seemed ended in a rather unfinished state. What do I know, I am just a tourist. Read Less
Sail Date September 2019
It was chosen for us as part of a local-sponsored cruisetour of Alaska. In all the information we were given ahead of our trip, nothing was mentioned about having a flu shot before going. By the third day on the cruise a bulletin was put ... Read More
It was chosen for us as part of a local-sponsored cruisetour of Alaska. In all the information we were given ahead of our trip, nothing was mentioned about having a flu shot before going. By the third day on the cruise a bulletin was put out about colds/flu being reported on the ship, and I was already experiencing symptoms. I followed the recommendations and went to the medical clinic, where there were numerous very sick people. My symptoms weren't as serious as those I saw, but my concern was for my husband because he has a compromised immune system. I had no fever and the doctor said I only had a cold and I was right to be concerned about my husband. If you were diagnosed with the flu, you and your companion received Tamiflu and any shore excursions you had paid for were stamped and you would receive a refund. When I asked about my circumstance, the doctor told me I would be fine and go ahead and enjoy my excursions. By the end of the next day I had almost totally lost my voice and remained that way the rest of the trip. A couple days after I got sick, my husband became ill also. When I got home, a week after becoming ill, I went to my doctor. He swabbed me and my husband and we both tested positive for the flu. We then received Xoflueza, a flu medicine which we really needed in the first 48 hours, but he hoped it would help us some. He told us we were highly contagious, the first flu cases reported in our area, and to go home and stay away from everyone. He said they had to sanitize everywhere we had been. That's when we realized that when we walked onto the Golden Princess, we walked into the flu, because there was no way there was time between cruise sailings to disinfect that ship. The morning we left the ship, we were told to be out of our cabins by 8AM, because they had to be ready for the next group of people by 11:30AM. We had to wait in the Wheel House Lounge until departure about 10AM, using the public restrooms, having no idea we had the flu. When we left the ship, we collected our luggage and waited in an area until our bus to Seattle arrived. As we stood there, we watched people checking in for the Golden Princess. It's sad to think that people walk into this situation, completely unsuspecting and it's just the luck of the draw who comes into contact with the flu bug. I imagine whoever got our cabin next had an unpleasant surprise waiting for them. Princess doesn't care; they already had our money and made even more money on the medical charges; they don't accept insurance. I've been home nearly two weeks now and I'm not well yet, which has not only been miserable but has ruined other plans I had when I returned home. I hopes this helps save someone else from a disappointing trip!! Also, we got very tired of having a camera in our face every thing we did and the pushy sales on the ship. Some of the crew were pleasant, but many were rude and didn't speak very good English. An example: one evening they had sled dog puppies that you could see and pet. Each puppy was on a pillow and tired and sleepy. When you pet the puppy, they had to take your picture petting the puppy. My cousin, as she walked away from petting a puppy, just reached down and patted another puppy on the head. She was immediately told that she wasn't allowed to pet "two" puppies, that she had already petted a puppy. Of course, all these pictures were for sale, $25 a picture. We mostly dined at the Horizon Court Buffet, because we prefer to dine early and be free to dine as we wish. We were encouraged to dine traditional in the main dining room by the tour group we were with, but that meant dining at 7:15 every night at the same table with the same people and since we wanted more flexibility, we chose anytime dining. I celebrated my 70th birthday on the cruise and we ate at the Crowne Grill. It was very good; the steak was cooked just as we ordered. We especially liked being able to choose a sample plate of the four desserts available. We also ate one day at the pizzeria and once at the burger place; they weren't anything special, but good. We didn't participate in any ship activities, except the Glacier Bay assembly, which was very interesting and informative. We enjoyed viewing the glaciers and wildlife all day, as we wandered in and out and viewed the glaciers from different places on board the ship. We enjoyed all of our shore excursions, despite being ill most of that time. In Skagway we rode a bus throughout the town to the White Horse summit, into Canada and back. It was a nice informative ride, but unfortunately mostly foggy, so a limited view. In Juneau we visited a salmon hatchery, where we enjoyed seeing thousands of young salmon. From there we visited Glacier Gardens, colorful and a nice ride through the Tongass Rainforest and a beautiful cafe and gift shop. Our last stop was at Mendenhall Glacier, which was beautiful and my favorite glacier, that we saw. In Ketchikan we took the Historical Walking tour with a local Tlingit guide. That was the best tour we had while on the cruise portion; it was very interesting and a good look into the local native culture. We also visited the Saxman Native Village in Ketchikan; we were disappointed that the native carver of totem poles wasn't there and the native dance was interrupted by lots of babies crying and noises behind the curtain; not very professional. There were some interesting totems to see. As far as our guides and tour bus drivers, all were very good, giving us a lot of insight into the Alaskan life. Service on the cruise ship was mixed. Our cabin steward was very good, but some of the waiters in the dining areas didn't speak very good English and were almost rude. And some of those in sales situations were downright pushy and rude. We bought some metal pictures on the ship, and when we picked them up a couple days later, the person helping us didn't seem to know they were supposed to be individually wrapped and have hangers with them. We talked to others that had the same problem. There were 3 jewelry shops, a cologne shop, a miscellaneous shop with some clothing and a travel shop onboard. It would have been nice, since it was an Alaskan cruise, to have had more nice Alaskan merchandise. Although there were good things on the cruise, mainly the scenery and wildlife, because of the exposure to the flu and the pushiness of sales, it really dampened our spirits about the cruise ship and we won't likely cruise again! Read Less
Sail Date August 2019
I had not sailed on Princess before and not sure I will again. I suggest before selecting a cruise, check the age of the ship and when it was last updated. The Golden Princes was in need of updating and repair. It was older and seemed very ... Read More
I had not sailed on Princess before and not sure I will again. I suggest before selecting a cruise, check the age of the ship and when it was last updated. The Golden Princes was in need of updating and repair. It was older and seemed very sad and dingy, the carpet needed to be replaced through out the ship. In addition, the staff was not very friendly and they charged for everything...even bottled water. I would rather they just bump up the price a few dollars to cover for bottled water and don’t charge. On board the ship the food was not all that good and lacked variety. It felt as though the the crew was tired since this was one of the last cruises this season. Although we only participated in one onboard activity (Bingo), I can't speak to the entertainment on board. The one Bingo session seemed lack luster and tired. The was a large amount of excursions to choose from and we were pleased with the ones we selected. Prior to the cruise, we took the escorted land tour and it was excellent! First class service and the food & tours were really good. Most meals were included as we were given vouchers for the restaurants on site at the lodges. The lodges were not updated as much as I thought they should be but overall there wasn't a problem with the accommodations. Our tour guide went above and beyond to accommodate the variety of people in the tour with diatery needs and/or special requests for accommodations I suggest, to do your homework before spending as much money as I did. Read Less
Sail Date August 2019
We had no real problems with the land tours other than the barage of coughing people and found them very well organized and exactly what we had wanted. The staff we could find no fault with and they were well organzied and friendly. ... Read More
We had no real problems with the land tours other than the barage of coughing people and found them very well organized and exactly what we had wanted. The staff we could find no fault with and they were well organzied and friendly. However the cruise part of the trip was a huge disappointment. First there were so many sick coughing and hacking people everywhere.on board and on all the excusions. Having been a nurse I know an outbreak when I am in one and this boat should have declared a respiratory outbreak but did not. Even worse was the food on board. Was that tang they were serving for orange juice or what? It was some powdery substance we know was not real orange juice. The dryed out toast had a crust on it so thick that we needed a chainsaw to cut through. We were basically stuck ordering the same chicken over and over because the selections were mostly fish or pasta. If you wanted a steak you had to pay extra for it. Formal night the menu was no different from any other night. The sauces and dressings were watered down and runny, the fruit loked like it came from a second hand warehouse, our salad had rust on somepieces. We observed one man take a bite of his main fish plate and push it away and another woman next to us the next night ate a sample the spagetti and meatballs and pushed her main entree away as well. Being so sick we ordered room service on the last night.I got the same every day soup of the day which was potatoe and hubby ordered a roast beef sandwich with coleslaw as a side. That coleslaw looked like a dog barfed up in the little bowl. Totally disgusting. When we disembarked it was well organized but those next passengers on their way to Australia we heard, that same day were probably going to have the same nasty respiratory illness on board. We sure didnt expect to pay over ten thousand dollars for a cruise to eat food that I believe our local homeless shelter prepares better. There are way better crusie lines that have their passengers satisfaction as a priority but Golden Princess sure did not. A complete stranger boarding a plane told us she would never sail Princess ever again because of the lousy food and we are in total agreement with her. Read Less
Sail Date August 2019
It was our relatives that were going on and it was recommenced by our travel agent. we were astonished by the number of activities. we were not pleased with the breakfast accommodation especially for the people that wanted a quick ... Read More
It was our relatives that were going on and it was recommenced by our travel agent. we were astonished by the number of activities. we were not pleased with the breakfast accommodation especially for the people that wanted a quick breakfast and cup of coffee without having to pay extra. also, we were not appreciative of the fact that we that we tried on sunday to make a reservation for thursday and we were told that there were no reservations available. this was calling five days in advance. Not happy. when we tried to make a reservation we were put on hold for a long.........................period of time. we finally went to the customer service desk and they were able to get to the dinner reservation call center after a long period of time and they were told there were no reservations available for the rest of the week. (this was on sunday when we were trying to make reservations for a wedding anniversary) !!!! Read Less
Sail Date August 2019
We wanted to see the glaciers of Alaska, and Princess provided a good price for this voyage. The inside cabin with obstructed view was very obstructed with rescue boat blocking the whole window (625). The ship on the whole was in good ... Read More
We wanted to see the glaciers of Alaska, and Princess provided a good price for this voyage. The inside cabin with obstructed view was very obstructed with rescue boat blocking the whole window (625). The ship on the whole was in good working order. The staff seemed understaffed and Customer Service (Purser) were not on the ball for a billing/corkage charges to our account. Food on the whole was good, except the hot steamers on the Horizon Buffet did not seem to hold the food warm, cold at times. Our cabin was well maintained. Ship clean. The debarking at the ports went well, except it would be nice if the signs directing direction to gangplank might be more informative. Visit to Ketchican was a rainy and the Salmon Fishing trip was cancelled. Both the Junnea and Skagway went well, a lot of interesting scenery. The Train Trip at Skagway was a pleasant way of seeing a lot of scenery and learning some history. The two cruise day in fiords some good weather and some spectacular scenery was enjoyed. It was nice to have Park Rangers sometimes giving a description of the area the ship was in. While not knowing how we were getting to the airport, it was handled smoothly and had tour explanation of the route to the airport and Anchorage. Not giving the trip 5 stars was for the miscues on us by the staff and the cold steamers. Read Less
Sail Date August 2019
This was one of the very first cruises my husband and I ever did. We had such great memories of it that we wanted to do it again. Unfortunately, now that we have over 15 cruises with various cruise lines under our belt, Princess has lost ... Read More
This was one of the very first cruises my husband and I ever did. We had such great memories of it that we wanted to do it again. Unfortunately, now that we have over 15 cruises with various cruise lines under our belt, Princess has lost some of her luster. This was a land-sea tour and the land part was great, although some of the Princess lodges along the way are in need of new mattresses and updating. The excursions were outstanding with the best being the jet-boating up Devil's Canyon to a Category 5 rapid out of Talkeetna at the McKinley Lodge. The cruise part of the tour was rather a let down. The ship was nice, the excursions continued to be good, but Princess left a lot to be desired. Making a buck every way possible has become more important than customer/passenger service. They nickel and dime you for all it's worth. Water in your stateroom and elsewhere is $2.00 a bottle. The only drinks provided with meals are water, tea, or coffee. You can not leave your stateroom without being accosted by a photographer trying to document... and sell back to you,,,your every move. There is a Princess Shopping Concierge who gives a daily lecture on what jewelry to buy in the next port and the daily Princess Paper contains a daily Shopping Spotlight Newsletter and map showing you the location of her highlighted stores. This is what Princess now does well- bringing in the money. The shows were mediocre. The food was mediocre- in all restaurants. They offer Anytime Dining when you can go to eat any time you desire- not just at the 2 traditional seatings. When signing up, it sounds as though you can eat at any restaurant, including the Traditional one. This is not true. You are limited to only two separate restaurants- the Bernini and the Donatello with the Donatello available only after 7:30. Can't even think of one memorable meal we ate! All and all- this was one of the worst cruises we'd been on. By time you were done with this cruise, it probably would have been cheaper going on an all-inclusive cruise. Very disappointed in Princess! Read Less
Sail Date August 2019
Ok so my grandparents took me on this cruise ship and I wasn’t so sure if it would be a good experience. Legitimately right as we stepped foot on the ship we were greeted by so many polite staff members. This one man, John who was the ... Read More
Ok so my grandparents took me on this cruise ship and I wasn’t so sure if it would be a good experience. Legitimately right as we stepped foot on the ship we were greeted by so many polite staff members. This one man, John who was the person that cleaned our room, did a phenomenal job at socializing with me, answering questions I had about his experience and the awesome things that I would do, and also making the cabin super clean and cozy. He really made me feel at home and it really shows how awesome the staff are on this ship. That’s just one crew member out of a thousand. A fantastic part of the cruise in my opinion as a teenager was the all you can eat ice cream that was worked by very kind and patient women who by the end of the trip knew my order when they saw me walking up to them. Continuing the food topic, the buffet serves breakfast which was filled with a huge variety of delicious foods like Belgian waffles, pancakes, eggs, bacon, sausage, cereal, and lots of fancy stuff that I don’t remember the names of. Then when it was time for lunch the buffet would always surprise us with different things every single day. Now I know what your thinking, maybe all you can eat food that you can have any time you want, might not be your favorite, which is why I’d like to inform you that they had a pizza place where they hand made pizza of your choice and an area where you can order a burger with some fries. Moving to dinner, there was several places we could go to eat that all had amazing food and awesome waiters and waitress. I can’t remember his name, but this one waiter did magic tricks which entertained my family as we ate delicious food. I’m going to save the dessert for you to explore for yourself, but all I want to say Is that you should order the chocolate journey dessert because it tasted better than my words could describe it. Aside from eating tons of food, I would go to one of the pools. To be honest, I’m not sure how many there were, but it felt like a lot. I’d also go to the teen room which was an area I could socialize with other teens which helped me to have a gooOoOoooOD Time! I’d also go to the magic acts, and the comedian shows which were both totally awesome. There was also a “The Voice” competition that was held where people would sing and try to win the grand prize, which was fantastic to say the least. My dad actually made it into the finals and sang “The Summer of 69” by Bryan Adams which had the crowd cheering which was kind of weird to be experiencing as his son. There was also a game called The High Seas Heist which was basically a huge game of clue that you really needed to use brain power to figure it out. We also made 3 stops and a tour on the boat where we watched parts of glaciers fall off and make huge splashed which amazed everyone. We also did whale watching which required lots of patience, but ended up being so beautiful to see. One minor detail that I realized would be the maps that were placed around everywhere which helped me a lot when trying to find my way around. I guess what I’m trying to say is that I walked into the cruise ship expecting nothing to be fun for me, but walked out literally hugging and high-fiving the crew because of how much enjoyment they gave me. This ship has made me into a new person and I can’t wait to go back for another cruise very soon! Thanks for reading this through, make sure to have a Goooood Time! Read Less
Sail Date August 2019
Alaska was beautiful and I highly recommend going there. However, I do not recommend the Gold Princess boat. We have previously cruised with Carnival before and had a much better experience than we did with Princess. All of the issues were ... Read More
Alaska was beautiful and I highly recommend going there. However, I do not recommend the Gold Princess boat. We have previously cruised with Carnival before and had a much better experience than we did with Princess. All of the issues were minor but collectively did not leave a great impression of princess. Here are some issues: -wanted to change our dinner seats so we would be with the people we traveled with. Staff informed us this should be very easy since their table was not full. The line to see the Maitre'D was not long but moved incredible slow and the Maitre'D was not very friendly. It seemed like we were inconveniencing him with a simple request. -Buffet required you to wash your hands before hand, which is very good, but they only had two sink at each entrance so during busy meal times there was always a line to get into the buffet -Spa service was poor. I tried to book a pedicure with the person I was travelling with and we were told it was full so the other lady opted for a manicure. Once there the second pedicure chair was empty the whole time. I found my lady was judgmental and the polish was wrecked the next day, thankfully they did fix this with no issue. -On board entertainment was bad and not many options available. -We were told one of the days would be "scenic cruising" to the College Fjord but we weren't scheduled to get there until the evening so it was really more of a a sea day. We didn't actually end up getting to the College Fjord due to weather. I understand the boat cannot control this but no other on board activities were provided to fill the time. -Room staff were friendly but they missed taking out some used dishes on a few occasions. On a positive, food was delicious, room/bed were very nice, excursions were great and it was a great trip as Alaska was wonderful to see. Read Less
Sail Date August 2019
Great service from our steward, Moore Bjorn to our waiters Arata Mirza and Peradi Gintino. Dinner was very enjoyable every night in the Donatello Dining Room.They went above and beyond on our first cruise. The entertainment was excellent. ... Read More
Great service from our steward, Moore Bjorn to our waiters Arata Mirza and Peradi Gintino. Dinner was very enjoyable every night in the Donatello Dining Room.They went above and beyond on our first cruise. The entertainment was excellent. It started with the 7:15 Princess Theater and continued on at 8:15, 9:15 and 10:15 in the other lounges and bars. Then I finished the night at the casino. The cruise director, Matt was fabulous and always wanted you to have a GOOD TIME!! Matt's crew was excellent too. They hosted bingo, karaoke and game shows to mention a few. The shore excursions were very nice as I loved the train ride in Skagway the best. There were lots of stores and scenery at every port. You need to get off the boat and enjoy the life style of each town. The ship was easy to get around as each floor had maps, so you knew where you were as all times. Read Less
Sail Date August 2019
To celebrate our 50th anniversary. Recommend by our travel agent. I had heard that Princess was a great cruise. The entertainment was awesome. The quality of entertainment was very surprising. Great crew and staff. We liked the voice of ... Read More
To celebrate our 50th anniversary. Recommend by our travel agent. I had heard that Princess was a great cruise. The entertainment was awesome. The quality of entertainment was very surprising. Great crew and staff. We liked the voice of the ocean and the games played in the lounges. The cuisine was out of this world. I tried so many new and different foods. The staff was so polite and accommodating. Our stateroom was always clean and well cared for. The bartenders were very friendly and knew how to make anything. Our vow renewal of 50 years was the highlight of our trip. The special discounts and gifts we received for our anniversary were very nice and in expected. What an awesome way to celebrate 50 years of marriage. Thanks Princess for all the wonderful memories of our first cruise. You and your staff know how to treat people and create memories Read Less
Sail Date August 2019
This cruise afforded us the opportunity to see the wonders of nature in a relaxing and fun filled way. The service was great. The food was good and the portions were perfect size so that you were able to have all three courses and not ... Read More
This cruise afforded us the opportunity to see the wonders of nature in a relaxing and fun filled way. The service was great. The food was good and the portions were perfect size so that you were able to have all three courses and not feel overly stuffed. Entertainment was funny and had good variety. Drinks were well made. Gym and spa were good. Steakhouse Crown Grill was fabulous. The naturalists on board were very informative about the glaciers and sightings wild life . The ship just hung out and circled about while by the glaciers so that you could see the calving from either side of the ship. Awesome and beautiful. The entire inside passage was extremely calm sailing so that you didn’t even feel like you were on a boat . You could see whales and sea otters from the deck at various times . Very casual in clothing dress on ship and land!! Excellent especially for a first cruise. All of the Princess excursions were excellent . The entire Princess operation is well organized and executed without a hitch in transportation , luggage etc. Read Less
Sail Date August 2019
I chose Princess Cruises based on the strength of the cruiseline's reputation and the many glowing recommendations of my travel agent and friends. I was incredibly disappointed in the land portion (7 days) of our Cruisetour that ... Read More
I chose Princess Cruises based on the strength of the cruiseline's reputation and the many glowing recommendations of my travel agent and friends. I was incredibly disappointed in the land portion (7 days) of our Cruisetour that preceded the actual cruise which probably set us up for a disappointing experience on the ship. Princess has been doing this a long time and this shows in the seamless embarkation, disembarkation, and handling of our luggage. These things went extremely well. However, so many other things that COULD have gone well didn't... and I attribute this to the volume of business Princess handles. The excursions staff are poorly trained and so when things don't go as planned, no one knows how to handle the situation. Missing buses, mis-handled excursions, and incorrect billing are all things that happen... but they also need to be remedied and not addressed with a shoulder shrug. Amenities should also be as advertised. The "Fun Zone" was closed on the ship, the video arcade removed, and the space where Princess Links was supposed to be located was nothing more than some old astro turf with a few cup holes. Kid-friendly really means "kid-tolerant" as there was nothing for my young boys to actually do that was age appropriate aside from parking them at the Kids Club. (Needless to say, they aren't anxious to cruise with Princess again although we might be able to get them on a Disney ship.) NOTE: I spent a lot of time walking around the ship to entertain my boys and our favorite game became spot the broken stuff. The busted and missing railings count was up to 7 when I disembarked. As for the food. I don't understand why so many people rave about it. The Horizon buffet is mediocre and there is so much sodium in the food, it make me feel sick. We had dinner at the Crown Grill which was delicious (which should be with the extra charge!), but our celebratory Wedding Dinner at Sabatini's could have been bested by The Olive Garden. Our main courses were simply inedible, overcooked to the point where we couldn't even cut the shrimp. The special Crab Shack night was fun, but definitely not worth the $29 cover charge per person. Fortunately we tried Donatello's and it proved to be the best choice; so we dined well here for the remainder of the week. What did got well was the attentive service by staff in the bars and restaurants. These members of the staff work incredibly long hours and they make an effort to ensure the passengers are having a good experience. The same can be said for the Steward who cared for our suite. There were plenty of entertainment choices for the varied tastes of my family members (Bingo and the game show style events were our favorites), but the Lotus Spa (which I really looked forward to) was a bit of a disappointment. Services were of average quality (mani/pedi, massages, facial, blow out, and a shave were all had by my family) for premium prices which was expected, but the hard sell of products by the staff was extremely distasteful. The adjoining Fitness Center was also a bit of disappointment as hygiene wasn't a concern. I showed up for the yoga class which was held in the same area as spin class... and the instructor didn't even pretend to clean the gross floor before rolling out a bunch of dirty mats for the passengers. I have never felt so ripped off for the $17 I spent for the class. If you have read my review and gotten to this point, I do want to say that a lot of people around us LOVED the cruise. I can see how a lot of people wouldn't have cared about any of the things I mentioned. If you don't have young children, have low expectations for the quality of your meals, and just want to be on a floating hotel where you can drink, be entertained, and see some sights in Alaska, then a Princess cruise IS for you. Read Less
Sail Date August 2019
Golden Princess Ratings
Category Editor Member
Cabins 3.0 4.1
Dining 4.0 3.9
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 3.0 3.8
Family 4.0 3.8
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 5.0 4.2
Value For Money 4.0 3.8
Rates 3.0 4.1

Find a Golden Princess Cruise

Easily compare prices from multiple sites with one click