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1,457 Princess Golden Princess Cruise Reviews

I am really impressed with the way the Captain and crew of the Golden Princess responded to constantly-changing circumstances while we were on our New Zealand cruise. Our captain kept us up-to-date as much as he could with regular, ... Read More
I am really impressed with the way the Captain and crew of the Golden Princess responded to constantly-changing circumstances while we were on our New Zealand cruise. Our captain kept us up-to-date as much as he could with regular, friendly, well-explained announcements whenever new news or regulations came in. Although plans seemed to change daily, the focus was always on the well-being, comfort and enjoyment of the passengers. It must have been difficult for the crew because they had even less certainty about their destiny than the passengers, but they were amazing. They responded to ever-changing circumstances. For example, when we anchored at Akaroa, and eventually found out that we couldn’t disembark, they put on a splendid 3-course lunch at a moment’s notice. Their workload would have increased significantly without passengers disembarking but they continued to provide excellent service with smiles on their faces and did everything they could to ensure guests were taken care of. Victor, our cruise director, responded by adding extra activities throughout the ship to keep the entertainment up. I was surprised at how quickly daily activities sheets and other important information was revised, printed and delivered to our rooms. Although the cruise didn’t go as planned, I had an excellent time and don’t regret going, even though I am in self-isolation now. I cannot fault the way the Captain and staff responded to this difficult situation, and I would definitely go on a Princess Cruise again if I get the opportunity. Read Less
Sail Date March 2020
We cannot praise the Captain and staff of the Golden Princess enough! We have just returned from a 13 day cruise to New Zealand that was cut short by 4 days because of the current global crisis. During this uncertain time we were kept up ... Read More
We cannot praise the Captain and staff of the Golden Princess enough! We have just returned from a 13 day cruise to New Zealand that was cut short by 4 days because of the current global crisis. During this uncertain time we were kept up to date at all times as the situation developed and were treated with the utmost respect. The food onboard was incredible and nothing was too much trouble for our waiters Edzel and Michaell in the dining room. There were many varied activities to choose from and we had lots of laughs participating. The staff were fastidious with hygiene, regularly wiping surfaces after use. Although we were disappointed that we only set foot on land for 1 day due to port restrictions we still had a very relaxing holiday on this lovely ship. A big thank you from my husband and I. We will definitely sail with Princess again sometime in the future. Read Less
Sail Date March 2020
We booked this cruise on the Golden Princess for our Golden wedding anniversary. We had to pay an extra $630 above the advertised price in the Herald Sun. When moving into our cabin (Stateroom is a joke) we found it contained two bunks ... Read More
We booked this cruise on the Golden Princess for our Golden wedding anniversary. We had to pay an extra $630 above the advertised price in the Herald Sun. When moving into our cabin (Stateroom is a joke) we found it contained two bunks folded against the walls above the double bed. This made it very hard to try and get around the bed to get into it. Fortunately our very helpful cabin steward suggested splitting the bed into two singles. This had to do. When moving in and using the drawers some of them would fall open as well as not closing properly through jamming. The desk timber was not in good condition and the whole cabin had the air of general neglect. The Horizon Court is a good place to eat but mostly the cooked food was tepid or cold. This is common on all the Princess cruises we have sailed. The ship however is a good one to cruise on. She is fairly stable and for her age, still tight. We did enjoy the cruising but it was soured by the above issues particularly the unfair price gouge. Read Less
Sail Date February 2020
Hi all My wife and son and myself choose this cruise as it left from Melbourne our home city easier we thought. We found the ship to be leaking and the age group on boat old honestly if you didn't have a walking frame or ... Read More
Hi all My wife and son and myself choose this cruise as it left from Melbourne our home city easier we thought. We found the ship to be leaking and the age group on boat old honestly if you didn't have a walking frame or walking stick or even a ride on bike you felt out of place no offense to anyone just not our thing. As this was the age demagraffic the activities on board suited them it was boring. There where only a few shows on board that suited us and they where not on frequent enough. Now for the rooms we had a stateroom with balcony deck 11 all l can say it is tiny for what you pay we had to upgrade to suite which cost 2500 more really good start to our holiday which we planned 16 months prior. Hard not to update as there was 3 people our son is 22 very disappointing for him he paid his own way and had a single small bed that come out of the roof. This put our finances under pressure from day one. Tour's where call off and expensive for what you get l recommend to anyone don't book before you go book off the boat on shore you will save heaps. Food in the buffet was average. Pizza terrible. Achocol drinks expensive and not even a happy hour and they push the doubles . The shopping on board average just want to push jewellery and art who cares oh yes old people do boring. It's not all bad though the staff are awesome friendly and helpful. The restaurant food was awesome also the staff in there where incredible. The upgraded room was clean and well serviced. I've been on a few cruise ships before but this one has put me off I will not cruise for a long time again and l will be passing this on too my family and friends. Very disappointed Read Less
Sail Date February 2020
This is our fourth cruise and our first trip with Princess cruises. We are both in our early 60's but found that the average cruiser was much older with very few young people and families on board. We make friends very easily, yet ... Read More
This is our fourth cruise and our first trip with Princess cruises. We are both in our early 60's but found that the average cruiser was much older with very few young people and families on board. We make friends very easily, yet found it difficult this cruise, I'm sorry to say. I would not recommend Princes cruises if your under 65 as everything on board is catered for an older crowd, from entertainment to product availability in the stores. Day activities were limited to trivia and bingo, and nightlife seemed to stop at 11pm, so it became boring to say the least. Even the deck chairs were not laid out before 10 am and gathered before dark. The food court was good and never closed which was convenient, there was also free pizza, burgers and ice cream at the centre pool. I know being in your early 60's is not young, but I'm sorry to say that this cruise compared to others we have been on was a snooze- fest! Read Less
Sail Date February 2020
The cruise itinerary was possibly the worst I have been on. (Seventh to this area). Due to the Corona virus the island of Mare was taken off the agenda. I would much prefer visits to the smaller islands where beaches and the availability ... Read More
The cruise itinerary was possibly the worst I have been on. (Seventh to this area). Due to the Corona virus the island of Mare was taken off the agenda. I would much prefer visits to the smaller islands where beaches and the availability to swim in the clear waters. However knew what to expect when I booked the cruise. Rain and bad weather caused the cancellation of tours on Noumea, but that is something the cruise line has no control over. The ship itself is showing its age and is in need of refurbishment which will happen later this year when P & O take over ownership. Entertainment was of the normal high standard, but the timing of some events clashed slightly and did not allow for shows and dinner. Most staff were of trhe normal high standard and were very helpful. All in all a pleasant cruise but in then end probably too many sea days. Read Less
Sail Date February 2020
We found the Gold Princess a bit out date, bathrooms & shower a bit to small, the beds were comfortable, and the cabins were always clean, and clean towels at least twice a day. Thank you Marjorie Endeavour Lounge great for ... Read More
We found the Gold Princess a bit out date, bathrooms & shower a bit to small, the beds were comfortable, and the cabins were always clean, and clean towels at least twice a day. Thank you Marjorie Endeavour Lounge great for entertainment, and staff were always very friendly, gave the best service, Benini Restraunt was amazing, great menu, service was outstanding & great atmosphere. Crown Grill was a favourite, with amazing staff that would do anything for their passengers. Special thanks to Maxim. So much entertainment, was AMAZING, Thank you Victor, Kelly & crew.. The food was great, didn’t matter were you ate, and all staff were the best. Thank you for an amazing cruise. Can’t say anymore, don’t think I should have to do a maximum of words Trip was amazing, shore excursions were to expensive, could get them cheaper on shore, for same tours golden princess were offering Read Less
Sail Date February 2020
One of the attractions of this cruise was that it left and returned to Melbourne, which saved us the trip to Sydney. We were a group of six - myself and husband and our 2 adult kids and their partners. We wanted a value for money, easy ... Read More
One of the attractions of this cruise was that it left and returned to Melbourne, which saved us the trip to Sydney. We were a group of six - myself and husband and our 2 adult kids and their partners. We wanted a value for money, easy holiday to New Zealand and that is exactly what we got. Golden Princess certainly has no frills and is looking her age but overall she does her job well. This was our first cruise with Princess and they were pretty good. So the good things were: The crew were friendly and obliging. Particularly impressed with the dining room staff attention to my son's special diet. They were great. Our cabin steward was great. The dining room food was very good. Good variety, excellent service and the food arrived hot and well plated. We enjoyed our dining experience and ate the vast majority of our meals in the dining room. The inside cabin was remarkably OK. Yes, it was small, but the design with the walk in robe was very efficient use of space and the mirrors were well placed to give a sense of space. Wheelhouse bar was a great space and we really enjoyed the jazz/swing trio who played there nightly. A great spot for an after dinner drink and good space to play card games. Enjoyed the trivia Princess Theatre shows were mostly very good and hit the demographic. Movies were good. Embarkation and disembarkation were very efficient from the ship's perspective.Once we got out of the Uber we got onboard very quickly. The huge car queue for embarkation was a Station Pier problem, not Princess. If more cruise lines are going to use Melbourne there does need to be some upgrading done to Station Pier. We used the ships shuttle to Southern Cross station at the end of the cruise and that worked well for us. Now the not so good things: This ship needs a quiet space were you can relax and read. Usually I find a spot on the promenade deck and watch the sea and read a book. The Golden Princess Promenade deck is too narrow for deck chairs. So that leaves the only outdoor space on very noisey decks with loud music. With three sea days each side of the NZ ports, that makes it a crowded and noisy ship. The Horizon Court buffet was pretty bad. Cold food, hard to find a table and its hard to believe that the same chefs prepared the dining room and buffet food.The curries were bland and the meat dishes were overcooked. Cheese and 'salami' were beyond description. Can't believe that they ran out of English Breakfast tea on a ship that was based in Australia. Some of the port days were very short. Seems that Princess were saving a bit of money here. Needed more time in Wellington and Napier to take advantage of these lovely towns. It wasn't as if the next ports were far away. The Captain's weather forecasts (and those on the Princess Patter) were always 21-22 degrees. These were always wrong. It became a bit of a joke after a while. We got much better forecasts on our cabin TV. The three sea days coming back were pretty boring. On the way over we had good cultural and port lectures which really helped to heighten our excitement for the ports that we were about to visit. On the way back all we got were activities that were based on selling us something or drinking. Enjoy a drink - but not all day. So overall, yes I would cruise Princess again. It is not a luxury line but you get what you pay for I enjoyed most aspects of this ship. Princess delivers a good product and meets expectations. Read Less
Sail Date February 2020
We tried Club Class this time. Very worthwhile. Enjoyed dining in private section with dedicated wait staff. Always welcomed with warm greetings. Waiters quick to point out excellent daily specials. Tried Crown Grill one night. ... Read More
We tried Club Class this time. Very worthwhile. Enjoyed dining in private section with dedicated wait staff. Always welcomed with warm greetings. Waiters quick to point out excellent daily specials. Tried Crown Grill one night. Steak and lobster for a $47 pp add on fee. Nice special evening. Cruise Director Victor one of the best we have ever traveled with, Shows were overall top entertainment as well. Multiple comedians, mentalist, singers. The four production shows were lavish with the dancers excellent. Singers were young in experience but acceptable. Variety of ports in NZ. Many did not have a full day but multiple tours were still offered. The daily schedule was packed with activities—from music to movies, games to enrichment. No shortage of things to do. Besides the main shows, there are always three or four smaller venues with varying music, Our goal was simply a warm weather break from the US winter. Read Less
Sail Date February 2020
I chose this cruise as I was to have open heart surgery and could not fly. This was the second cruise we have had on Golden Princess ----- the first we were left boding up and down on a tender out of Benoa for an hour and had Busselton ... Read More
I chose this cruise as I was to have open heart surgery and could not fly. This was the second cruise we have had on Golden Princess ----- the first we were left boding up and down on a tender out of Benoa for an hour and had Busselton cancelled. Give it another go, I thought, as I could not fly. Off we go...... those of you who were on the cruise know what happened next. Yep, more cancellations. Surly wait staff greeted us some days. Same tired shops and don't mention the entertainment ... a band in particular and a young singer/guitarist. Our cabin steward was most helpful and there if needed. Club class ---- was greeted with one day mid way through the cruise "haven't seen you here before are you club class?" ----verbatim. And to top it off....yep you guessed it .....we caught a virus. Not all gloom and doom.... met some fab -u - lous people and laughed a lot with M and E...you know who you are !!!! Read Less
Sail Date January 2020
I actually was gifted the cruise. It was great to have a few days sailing to find out and deal with seasickness. After that the cruise was great. The captain was very helpful with announcements when and if needed. We missed the Fiordlands ... Read More
I actually was gifted the cruise. It was great to have a few days sailing to find out and deal with seasickness. After that the cruise was great. The captain was very helpful with announcements when and if needed. We missed the Fiordlands and Akaroa due to the weather. It was great to see that they were looking after the safety of their passengers. When returning from shore excursions the captain would welcome everyone back home which gave it a homely touch. When in Napier we did the Arch of the Ancestors - great experience as we not only learnt about the Maori culture, but we actually got immersed by getting to interact with the experience. Wellington we did our own thing which was nice as we got to take our time and not be rushed through what we were doing. Staff in the restaurants once they knew my special dietary needs they ensured I was taken care of. We were treated exceptionally well by everyone and nothing was too much trouble. Embarkation went smoothly, disembarkation which was not the cruise ships fault was not as smooth. A mode of transport did not turn up on time which meant our waiting to disembark was long. If we had anything we required dealing with such as lights being fixed we did without any trouble. Read Less
Sail Date January 2020
My travel buddy and I both had been to NZ in the past, she to the north island, and me to the south island. This was a chance for both of us to see things we hadn't seen before and is a precursor to a bus tour we are doing later in ... Read More
My travel buddy and I both had been to NZ in the past, she to the north island, and me to the south island. This was a chance for both of us to see things we hadn't seen before and is a precursor to a bus tour we are doing later in the year. We chose to purchase our shore tours prior to embarkation so that we were assured of doing the excursions we wanted to do, and it also gave us immediate re-imbursement for any tours where we could not get into port. Akaroa is a shuttle transfer and the weather conditions were not favourable, so we missed out on that port. The retail shops and staff were absolutely fabulous and only too willing to make sure that we were completely satisfied with our purchases. Some of the meals in the "anytime dining" rooms left a little to be desired, but overall not too bad, but not enough vegetables for us. After 4 nights we reverted to the Horizon dining hall where there was an amazing array of fresh foods, garden salad items and cut fruit pieces, the mains were pub quality with plenty of variety. As for the dessert bar, the array of different desserts, and cakes, and biscuits were above reproach. Everything in moderation is the answer to mains and desserts and the "help yourself" component saw the lines moving along quickly. Entertainment onboard was excellent and worthy of paying for a ticket back home. Read Less
Sail Date January 2020
I chose the cruise because I was told that it would be an unforgettable experience which was mostly true except for the fact that I was unable to enjoy some of the entertainment for lack of proper hearing aid assistive devices. The ship ... Read More
I chose the cruise because I was told that it would be an unforgettable experience which was mostly true except for the fact that I was unable to enjoy some of the entertainment for lack of proper hearing aid assistive devices. The ship and cabins were meticulously clean and very well maintained. The TV in the cabin could be better. There was a variety of food but it could have included some spicy stuff or at least some spicy pickle for the palate that loves some spice. The dinning experience was great we were treated like royalty. All the waiting staff were great but some of the sales staff in EFFY were a bit snobbish. Generally the service was very good. The shore excursion were very well organised and is value for money. It would be great if the ships are equipped with modern hearing assistive devices that transmit the sound directly to the hearing aids from the audio outputs both in the the theatres and other venues. The devices offered were ear phones which were of no use as they cannot be worn with hearing aids. Read Less
Sail Date January 2020
New Zealand was on my Bucket List! Now, I must go back to stay longer. The cruise lets you get a small taste of cities through the day at each pier. The excursion to see how the Maori indigenous people live was eye opening. ... Read More
New Zealand was on my Bucket List! Now, I must go back to stay longer. The cruise lets you get a small taste of cities through the day at each pier. The excursion to see how the Maori indigenous people live was eye opening. We got a glimpse into their everyday life. We saw and felt the hit mineral water coming out of the earth. The people cook in this water. It is running across rocks to cool down. Then, it empties into large rock basins for the community bath. No soap or shampoo is used as the minerals in the water clean you. We found Wellington to be interesting and the shopping was fantastic. I brought home a nice pair of opossum/ angora gloves. Socks made with infused silver (great traveling socks where the silver wicks bacteria away) purchased at a LuLuLemon shop. Love LuLuLemon My thought is “Go while you can”. Life is short and you always think there will be that “tomorrow”. GO NOW!! Read Less
Sail Date January 2020
I choose our cruise holiday only because this is the best, you can experience ,all made for you, Breakfast, lunch dinner all in one place minutes to walk, entertainments superb ,musics, just to join and have fun, shops,meet people , and ... Read More
I choose our cruise holiday only because this is the best, you can experience ,all made for you, Breakfast, lunch dinner all in one place minutes to walk, entertainments superb ,musics, just to join and have fun, shops,meet people , and big plus visit other places, everything is organized for you ,no stress just relax and enjoy. hips of good restaurants, friendly staff. bed made for you twice a day ,in one word IT WAS MAGNIFICENT. GREAT HOLIDAY, RECOMMENDED TO EVERYONE .CHOOSE PRINCESS. Healthy way is regular washing hands before food, which is shows how princess care for passengers health and for all crew , in sanitary way, Toilets cleaned frequently , spectacular shows very day something different, great job done by entertainment director VICTOR and his staff fabulous dancers, colorful costumes, well organized ,full day of something for everyone from morning till late, Music , pool , competition , its all GREAT, Thank You Golden Princess. Read Less
Sail Date January 2020
After nearly twenty cruises with Royal Caribbean / Celebrity, we booked a Panama Canal cruise on Emerald Princess leaving on 29 February 2020. Having never sailed with Princess before, we decided to do a test drive by booking Golden ... Read More
After nearly twenty cruises with Royal Caribbean / Celebrity, we booked a Panama Canal cruise on Emerald Princess leaving on 29 February 2020. Having never sailed with Princess before, we decided to do a test drive by booking Golden Princess for a 5 day cruise departing Adelaide on 25 January, visiting Kangaroo Island, Port Lincoln and Phillip Island before disembarking in Melbourne. Our assessment - Average. I am. hoping for better from Emerald Princess. How did we reach that assessment: Golden Princess will be handed over to P & O Australia in August and it shows. Maintenance levels seem to have dropped - plenty of signs of rust not being attended to was one indication. We stayed in a very unusual stateroom - a Suite on Fiesta Deck (Deck 6) that does not have a balcony - it is one of six Suites created out of un-needed restaurant space or something similar. The room itself was large, with plenty of storage and a great bathroom, but no independent ventilation and an air conditioning system that was not working properly - the thermostat was set at 19 Celsius but the room temperature hovered around 23 Celsius for most of the cruise and on our only sea day hit 26 Celsius. Yes we reported it on Day 1 and No - nothing was done to rectify the issue. We thought that the staff that we dealt with were friendly and helpful and the level of service pretty good (not good enough to overcome the issues raised earlier) It is a bit hard to criticise the cruise line about the call into Kangaroo Island - the residents there had just experienced a serious bushfire, but lets be honest here - if you don't take up an overpriced shore excursion then bad luck - there was no independent transport that we could find and two hours ashore was ninety minutes too long. Phillip Island was also a bit of a disappointment. The icing on the cake for me though - and a warning for everyone concerns the issue of lost property. I (stupidly) left my R M Williams Sports Coat in the wardrobe in the cabin when we disembarked in Melbourne. I realised what I had done two hours later whilst at Melbourne Airport and called the Princess Customer Service number to report the loss - only to be told that I had to do so through their website. I did so immediately and (13 days later) am still waiting for a response to that email - I'd call that poor Customer Service. I followed up with a web chat and then 3 days later with another phone call to be told that company policy was to destroy clothing found on the ship for health reasons. I find this totally unacceptable in my circumstances - a relatively high value item located inside a cabin where the owner can be easily identified AND the owner has contacted within hours reporting the loss and stating that they can arrange for the item to be collected in Melbourne. I think on reflection that AVERAGE is a generous assessment of the cruise. Read Less
Sail Date January 2020
Hi, I choose this cruise as I wanted to go to Kangaroo Island and Phillip Island to see the Fairy Penguins, had to fly from Queensland for the cruise. First thing that went wrong was that I was told several times on the phone that I could ... Read More
Hi, I choose this cruise as I wanted to go to Kangaroo Island and Phillip Island to see the Fairy Penguins, had to fly from Queensland for the cruise. First thing that went wrong was that I was told several times on the phone that I could buy a drink package when I got on the cruise, how wrong was that, after being told to go to 3 bars and the service desk finally was told NO they don’t do drink packages on cruises under 7 days. Second thing was that we had to go back to the island in the afternoon to catch out tour to see the Penguins, after checking twice through the day and had been told yes there was a water shuttle at 6 o’clock for us to catch, be there at 5.45 pm, only to get there and be told NO they have cancelled it and there would be no more shuttles going over. As for the entertainment we’ll dont get me started, it was terrible. The food was terrible same old food every night and it was always cold. The fruit was lovely. Our room was lovely, we had a balcony on the 12th floor. I have been on several cruises and this one was the worst, a big let down as I had booked 10 months in advanced and was looking forward to it. I really enjoyed NCL JEWEL, entertainment was fantastic. I travelled with 4 other people and they travelled further then me and fell the same way, very DISAPPOINTED. Read Less
Sail Date January 2020
Princess departed from Melbourne which was very convenient! Great way to explore South Australia which we would have never gone otherwise! We fell in love with Port Lincoln and would love to go back and explore it more ! The Princess staff ... Read More
Princess departed from Melbourne which was very convenient! Great way to explore South Australia which we would have never gone otherwise! We fell in love with Port Lincoln and would love to go back and explore it more ! The Princess staff were exceptional, the whole experience was wonderful because you can do so much or nothing at all ! Food is excellent quality and in abundance where your eyes are hungrier than your stomach! Beautifully presented and made fresh like homemade, not from a packet or re-heated ! Cleanliness and hygiene were a priority in every corner of the ship! The cabin we stayed in was a little small but we slept like babies all night, the most comfortable bed and pillows I’ve ever slept on ! My two teenage girls had a ball ! They have the best teenage program to keep them entertained! We didn’t have to worry about parking, cooking , transportation, checking maps , cleaning , paying for entertainment, thinking what to do next ......and many more things! EVERYTHING is done for you , all ready prepared, all ready organised, all ready thought of and all you have to do is “ WHATEVER THE HELL YOU WANT “ Definitely doing it again with Princess next year , same time , can’t wait Read Less
Sail Date January 2020
Golden Princess is due for a refurbishment. Common areas aren’t bad but the cabins need work. The fun part about this ship’s configuration is that there are two separate areas for shows. Occasionally, we were able to see two ... Read More
Golden Princess is due for a refurbishment. Common areas aren’t bad but the cabins need work. The fun part about this ship’s configuration is that there are two separate areas for shows. Occasionally, we were able to see two interesting shows in one evening. Food: was good, never any issues. My wife is gluten intolerant and this was not a problem because she would order her meals a day ahead (thanks Plamen for your great service), they ware well prepared for this. We didn’t eat often at the buffet, but there seemed to be less choice than the previous Princess cruise that I went on. Shows: there was a good variety of good shows that we enjoyed. Wine: Princess no longer offers the wine bottle plan under which you could purchase a number of bottles ahead of time. Also, the price of wine at dinner has increased by a lot since our last cruise with Princess. It is definitely worth bringing bottles on board and paying a corking fee. Pool and deck: there are several pools one of which is closed in for cooler days. There is plenty of deck space to sit around the pools or away in quieter areas. Fitness area: the gym was well equiped with several machines of the same type. I rarely had to wait Washing machines: Golden Princess has rooms with washing machines dryers and irons for use by passengers. A great idea! Staff: the staff was great in every department, never any issues. All and all, a pretty good cruise despite the weather that caused the day of cruising in the fiords to be cancelled and the abnormally cooler weather for part of the itinirary. Getting to and from the port: we took a taxi to the port which went well and cost around $26 AU. Getting out of the port was a different story. They are poorly organized in Melbourne for taxis to bring people into town. After waiting an hour and seeing that taxis were only trickling in, we ended up walking to the tram station which was only a ten minute walk. Tickets for the tram can be purchased at the store/cafe close by for around $15 AU each. This included one day of use of the trams. The trams brings you to Souther Cross station in the CBD. Read Less
Sail Date January 2020
First time cruisers so did not know what to expect. Was happy with the overall cruise, felt that there needed to be more seating for people to sit and read or just relax. Took a day or two to find our sea legs and explore the ship. For ... Read More
First time cruisers so did not know what to expect. Was happy with the overall cruise, felt that there needed to be more seating for people to sit and read or just relax. Took a day or two to find our sea legs and explore the ship. For first timers the ship is big and it takes time to explore and find what you think will work for you. Food was good but found the buffet was difficult to sometimes get a seat. We ended up using the buffet for breakfast and lunch but then did specialty dinning for dinner where things were quieter and more relaxed. Cabin was good even though we had a restricted view but at least we had daylight coming in. Found the bathroom too small and really claustrophobic. if you enjoy live shows then a cruise is good for you. The shore excursions booked through the cruise were great and well organised, on time, and really good tour guides. Read Less
Sail Date January 2020
Loved this cruise being in school holidays meant more friends could come. The food was probably to good as put on weight. Service in dining room we attended was fantastic. The buffet was the best organised of all my cruises Room service ... Read More
Loved this cruise being in school holidays meant more friends could come. The food was probably to good as put on weight. Service in dining room we attended was fantastic. The buffet was the best organised of all my cruises Room service from regular staff fantastic. Entertainment, was excellent but probably meant Theatre was to small and often full. Comedians were funny singing and dancing shows wonderful. Acrobats and magician exciting. Loved Chris and his violin 3 times. Other performers round the boat were of very good standard. Even the passengers in the voice were very talented. Trivia was great fun and we learnt a lot. We really enjoyed using gym, spa and saunas. Group of six all had great time. New Zealand was very pretty and warm but expensive compared to the tropical islands. We really enjoyed Hobbitan as lord of rings fans and have plenty of photos to prove we were there. Read Less
Sail Date January 2020
We chose this cruise to visit New Zealand with my Vietnam Veteran mates. The food and service was excellent, the music in most events for the age of the passengers was extremely modern and loud, it did not suit the age of the people ... Read More
We chose this cruise to visit New Zealand with my Vietnam Veteran mates. The food and service was excellent, the music in most events for the age of the passengers was extremely modern and loud, it did not suit the age of the people travelling. The ship is very tired, smelly hallway carpets, leaks and water dripping from ceilings. Parts of furniture falling apart. Destinations changed, departure times altered by hours with minimal notice. Now the good part, staff and food were excellent. Dancing troupe and singers were fantastic. A lot of seat saving by overseas visitors. Will think twice about travelling on this ship again, The ports we called into had very minimal time, it was more like a shopping run. We called into six ports in six days. Queues got longer and longer with minimal gangways. I would travel with the company again , but not this ship. Read Less
Sail Date January 2020
We chose this cruise because we liked a previous cruise on the Golden Princess which was also to New Zealand. As this cruise was departing Adelaide and returning to Adelaide we thought this would be an advantage over previous cruises. This ... Read More
We chose this cruise because we liked a previous cruise on the Golden Princess which was also to New Zealand. As this cruise was departing Adelaide and returning to Adelaide we thought this would be an advantage over previous cruises. This proved to be not the case. Princess did not inform us that Adelaide to Melbourne, Melbourne to NZ to Melbourne and Melbourne to Adelaide would be 3 seperate cruises and it would be mandatory disembarking in Melbourne on both occasions. Overall we found the entertainment, the food and service to be down about 20 to 30 percent from previous cruises. We felt that this was because the ship was being transferred to P & O in October 2020 and the standards had dropped significantly. All was not dissappointing as we did have many enjoyable moments and met nice people. Our dinner staff were terrific as was our cabin attendant. Finally to further tarnish the cruise I caught a serious virus 2 days from home and disembarkation which necessitated me spending my last 16 hours of the cruise layed up in the medical centre. I was very well looked after but it came at an enormous cost of almost $6K for 16 hours . Fortunately I was able to recover the most of the fee from insurance. However I am still having invoice hassles with our Princess friends in the USA regarding payment of the medical invoice although it was finalized on the 10th February. I am afraid it will be sometime, if at all that we regain confidence in Princess Cruises. Read Less
Sail Date January 2020
Embarkation at Adelaide was a nightmare. No one available to help with the bags, was expected to move them myself. A bit difficult at 74 with two large suitcases. Wilson security staff kept giving contradictory instructions and seemed well ... Read More
Embarkation at Adelaide was a nightmare. No one available to help with the bags, was expected to move them myself. A bit difficult at 74 with two large suitcases. Wilson security staff kept giving contradictory instructions and seemed well out of their depth. Club class dining not worth the extra money. Tables for two so close together might as well have been a shared table in the main dining area. Entertainment average although too loud for my liking. Food did not seem as fresh and the menu not up to Princess usual standard. Enrichment activities, so called, are just a method for promoting further sales. Bingo and other activities the same as usual. The art section is hidden away on deck 5 which is a bit different to the Sun and Sea Princess Sales people in the watches and makeup shops seemed bored and were not overly helpful. Other crew, cabin steward and wait staff excellent as usual. Why the ship only stayed five hours in Auckland is a puzzle as it only travelled at 10 knots for the next few hours. Could have easily stayed another three hours. Particularly annoying given how close the ship berths to the city. Public rooms tend to be crowded and seating in the main area at a premium. If you want to go to the Princess Theatre or Vista lounge get their at least half an hour before the performance. Could not recommend a suite or club class unless the extra space is important for you. Read Less
Sail Date January 2020
Chose this cruise because of the itinerary & really enjoyed all of the ports of call. Overall very pleased with my experience. Loved New Zealand. We took a few tours and the tour guides were amazing and very knowledgeable about the ... Read More
Chose this cruise because of the itinerary & really enjoyed all of the ports of call. Overall very pleased with my experience. Loved New Zealand. We took a few tours and the tour guides were amazing and very knowledgeable about the areas visited. Experience on- board was very good - a couple of areas were not up to par but it did not detract from my overall enjoyment. I feel that the boutiques could update/change the selection of items that they stock. Staff there were very friendly & attentive. This was first time I had done anytime dining and was pleased with it. Staff was very good. As always the Crown Grill was amazing & I went there for my birthday and had an amazing meal. Staff was wonderful as usual. Overall entertainment was good. Bar/lounge experience was also very good. Staff was very friendly and attentive. I was glad I decided to visit this area if the world on Princess. Read Less
Sail Date January 2020
Golden Princess Ratings
Category Editor Member
Cabins 3.0 4.1
Dining 4.0 3.9
Entertainment 4.0 3.6
Public Rooms 4.0 4.2
Fitness Recreation 3.0 3.7
Family 4.0 3.7
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 5.0 4.2
Value For Money 4.0 3.8
Rates 3.0 4.1

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