We've now traveled on 5 different cruise lines and thought Royal would be our home line, but they've disappointed us both our last 2 cruises.
Start with the good.
-Our room steward was great, they always work so hard.
-Our waitstaff were very good.
-Absolutely loved the ports in New Zealand! Every port in New Zealand had volunteers in port and around town helping to make sure you ...
for a relaxing holiday .
our experience of Radiance of the seas is very disappointed and upset .
food was not good at all in either cascades main dining room or the buffet windjammer.
the choice of food was awful putting mostly the same variety of food on all the time on alternate days .
food was cold unappetising and not cooked like a professional chief would cook .
their was a ...
We chose this cruise because we were told seeing the NZ fiords by ship was an experience not to be missed and they weren't wrong. Truly wonderful and do it if you can. Absolutely breathtaking and better than those in Norway. Wonderful outdoor weather helped of course. We r two Australians in our mid 60s. One comedian onboard said he was 55 and the eldest of 7 children on the ship. Correct!. ...
We chose this cruise almost exclusively because of the itinerary. This was our 18th cruise, but only our second on RCL. Our first RCL cruise was in 2005. We hadn't been back to RCL since then because of a disappointing dining experience. Our 2005 evaluation was confirmed on this cruise.
We had great service in the Cascades dining room, in the Schooner bar, and from our state room attendant. ...
When one contracts for a cruise we expect, at a minimum, two important things. First we expect a reasonable level of safety be provided throughout the cruise, and second we expect professionally run tours to enhance the experience of visiting new places. My wife and I recently returned from two back to back cruises on Royal Caribbean, around Australia and New Zealand and we experienced ...
I will try to keep this as short as possible, although I could write a book about it.
Faulty plumbing in bathroom making terrible noises throughout the day. Flooding of floor of cabin from outside source. Cabin change to so called upgrade that was really a category downgrade. New cabin had permanent black ring in toilet from wearing out of porcelain and bathroom lights flickered off and on ...
We were first time cruisers and only did the back to back because of the itinerary.
Back to back was Australia top end & New Zealand, was sick and tired of constant up selling, the put the drinks prices up mid cruise by around 12% probably due to the bars being almost empty after 10.30pm.
Took ages to get onboard & kicked off at 8.15am.
Excursions were vastly overpriced.
Food in the ...
We chose this because of the ports and the fact that we could circumnavigate Australia, go to Indonesia, and also visit New Zealand. We are also Diamond members. The quality of the food was far inferior to that we have enjoyed on previous cruises. The attitude of the guest service people was abrupt and not helpful. This ship needs a serious shake up of the attitude of folks behind the front desks. ...
As an avid Cruiser I thought this was a nice way to get to Freemantle. Thisturned out to be:
. After contacting your Head Office in relation to the ‘Soda Package and ‘Dairy Free diet’ only to find neither were acceptable. See the following:
. This has been the ‘Worst Cruise’ I have ever been on! (I have been on all the major Cruise Lines)
. Why do you charge US Dollars when we were in ...
We're to begin, the boarding was the first disappointment, so looking forward to boarding at circular quay with the bridge and the Opera house within touching distance. No, we had to make the trip right around to other side to board the tender. What a mess that was in the heat, basically took us all day.
Then on board the pressure started to buy drinks and specialty dining where ever we went. ...