1,266 Royal Caribbean Radiance of the Seas Cruise Reviews

Always wanted to see Alaska and the scenery didn't disappoint. Took the Grand view train down from Anchorage to Seward which was a highlight of the trip. Embarkation process was fast and easy. The shore tours were also fantastic. ... Read More
Always wanted to see Alaska and the scenery didn't disappoint. Took the Grand view train down from Anchorage to Seward which was a highlight of the trip. Embarkation process was fast and easy. The shore tours were also fantastic. The White Pass train excursion was excellent and our favorite shore tour. The Radiance of the Seas on the other had was a bit of a disappointment. This was my 10th cruse on Royal Caribbean and this ship was not up to my expectations. The activities & entertainment was lackluster at best. The ship looked tired and in need of a makeover. Lots of rust on the exterior especially on the balcony area. Some of the public rooms had a musty smell. They also had computer problems the first two days with made using the sea pass difficult & we had to go to guest services three times to get the issue resolved. We took advantage of the beverage package which worked out nice once we got the issues with the sea passes straightened out. The service at the shore excursion desk was poor. We had an issue with one of our prepaid tours and the staff at the shore excursion desk basically couldn't care less. The debarkation process ran a little behind schedule but we were able to make our 1:00pm flight out of Vancouver OK. If I do Alaska again I would most likely choose a different ship. Read Less
Sail Date June 2018
I was so excited for this cruise. To see Alaska to explore all that was offered on this ship. Alaska was awesome beautiful wonderful sites to see. The ship it's self was a little disappointing. The crew seem to be a little confused ... Read More
I was so excited for this cruise. To see Alaska to explore all that was offered on this ship. Alaska was awesome beautiful wonderful sites to see. The ship it's self was a little disappointing. The crew seem to be a little confused uninformed maybe not well-trained on their ship. The food in the wind jammer left a lot to be desired. The main dining room food for the most part was excellent. The service in the main dining room The first night was horrible. The food we ordered was not what the menu said. It took the manager over 45 minutes to solve the situation. Then we were switched to another set of waiters Anwar & Barton, the rest of the cruise, they were awesome! We were in room 8010 and our room attendant was great. He took care of our room and anything we needed. Our neighbors and their kids were very loud! Read Less
Sail Date June 2018
We chose RCI because we have sailed on them before and generally have good experiences. This however was not the case on the Radiance. From the time we got on the boat things were awful. The boat smelled like raw sewage when we first ... Read More
We chose RCI because we have sailed on them before and generally have good experiences. This however was not the case on the Radiance. From the time we got on the boat things were awful. The boat smelled like raw sewage when we first got on. I thought that it might have been Seward but as the cruise wore on I would still occasionally smell raw sewage. State room attendant was good. Main dining not so good. First day I had to ask for tea three times and bread twice. When I mentioned it to the head waiter he took care of the problem. Our waiter, however, had about 15 guests to serve and he was always behind. Most of the other tables had dessert before we had our entree. Not his fault he just had too much to do. The Radiance is an older and smaller boat and doesn't have the amenities of the larger ships, no promenade, very few, if any after hours dining like the bigger ships. They did, however, have a lot of specialty dinning that they pushed at you from all directions. I believe they had five specialty restaurants, and one after hours snack station. Windjammer was always crowded as usual. Always hard to find a seat during peak hours. On most of the ships we have been on dining is at 6:30 and 8:30 with shows at 8:30 and 10:30. On the Radiance the dining is 6 and 8 with shows at 7 and 9. 8:00 diners have to go to the show at 7:00. I prefer the old way with dining at 8:30 and the show after. On the Radiance it would not make much difference because the shows were pretty bad anyway. We walked out of two of them. They have self leveling pool tables on board, which seems kind of nice until you tried to play on them. Most of the time they were broke, balls were missing and the tables locked in one position. We did the cruise tour with 5 days in Alaska before the cruise. The tour part was far superior to the cruise part. We both decided that we would never said on the Radiance again. Read Less
Sail Date June 2018
The itinerary was great. I enjoyed Alaska, but I was disappointed in RCI. Yes Radiance is old and small but I expected that. I didn't expect a poorly trained crew. Outside of food service, I had to ask for assistance twice. I ... Read More
The itinerary was great. I enjoyed Alaska, but I was disappointed in RCI. Yes Radiance is old and small but I expected that. I didn't expect a poorly trained crew. Outside of food service, I had to ask for assistance twice. I found it difficult to make someone understand because they were too busy arguing with me. There only excuse was that it was a small ship. It was not the ship it was the attitude of the crew. Entertainment was disappointing as well. People walked out of CITY OF DREAMS. I went to sleep. The cruise director staff was hard to find. I have been on smaller ships with many more activities. The compass was poorly edited. It referred to the northern route so it wasn't fully updated. Hallways were blocked with steward carts all day long so it was difficult to navigate the small hallways. Shore excursions staff were poorly trained and rude. The guest services were rude. My roommate and I had seperate sea pass cards but they put everything on hers. I asked them to reverse some of them and put them on mine, they gladly did that but they went ahead and put them right back on hers instead of mine. They said they did not understand. I just gave up and reimbursed my cabin mate. I was disappointed. When I asked about the arrangements and reservation that I made on the RCI website prior to departure, guest service said they did not see them and told me to speak with my travel agent. I told them they were my travel agent and they told me if I paid for things ahead of time I needed to prove it. I understand the need for the that. I showed them my receipt and they then told me they didn't see it so it must be a banking error. I had to call my bank and have them fight with them. This was my vacation that I paid a lot of money for. Read Less
Sail Date June 2018
We chose this cruise because we have been on four previous RCI cruises- on Freedom and Oasis and had exceptional experiences every time. We knew we wanted to go to Alaska, so RCI seemed like the obvious choice. However, since the moment we ... Read More
We chose this cruise because we have been on four previous RCI cruises- on Freedom and Oasis and had exceptional experiences every time. We knew we wanted to go to Alaska, so RCI seemed like the obvious choice. However, since the moment we got on the boat, the vibe was just... different. Staff does NOT seem to enjoy their jobs. The ship is smaller and older, which we knew already, but the problem is that it gets treated like a second class ship. Dinner in the main dining room took 70 minutes to come out the first night. Understandable, so that wasn’t a big deal. But then the annoyances started adding up. Dishes in the Solarium piled up. Loud construction in the solarium on the first sea day- again, maybe unavoidable but still annoying. Food was nothing to write home about- far below quality we had had on Freedom and Oasis class. Service was hit or miss. When we mentioned some of these issues, they were very nice and attentive, but outside of that, many staff members were very standoffish and seemingly annoyed at serving food, drinks, and counters. There was also not much to do on the ship. It was definitely geared towards an older crowd and lacking in activities and amenities. It was very disappointing overall for the quality we had come to expect. If you want to go to Alaska I highly recommend the Northbound itinerary- it was GORGEOUS! But if you can find it on a different cruise line, that would be a better choice than sailing Radiance of the Seas. Read Less
Sail Date June 2018
This cruise was one of the best I have been on! Although the ship itself is smaller compared to the newer Royal Caribbean ships, it was in great condition and was a wonderful home away from home. I have sailed on several Royal Caribbean ... Read More
This cruise was one of the best I have been on! Although the ship itself is smaller compared to the newer Royal Caribbean ships, it was in great condition and was a wonderful home away from home. I have sailed on several Royal Caribbean ships before and I have had amazing experiences on all of them, but the staff on this ship really made my experience exceptional! The service was always fast and accurate, and the friendly personnel made a lasting impression! My family and I attended dinner at the main restaurant practically every night and were served by two amazing employees (our waiter Reymil and our assistant waiter Lalramdinliani). They both went above and beyond to ensure that our dinner was to our liking and that our vacation was as pleasant as possible. Our waiter in particular asked us every evening if we preferred a quicker dinner service in order to catch a show or attend other onboard activities, or if we preferred a more relaxing, slower dinner service. Overall, this was a cruise I will never forget and the staff really made a great first and last impression! Read Less
Sail Date May 2018
We very much like the Radiance class of ships. And have taken the Brilliance many times. There are a lot of windowed public areas- which works great for the Alaskan weather. The Diamond Lounge and the host JD were fantastic. And the ... Read More
We very much like the Radiance class of ships. And have taken the Brilliance many times. There are a lot of windowed public areas- which works great for the Alaskan weather. The Diamond Lounge and the host JD were fantastic. And the cruise, the crew and the views were wonderful. Our room steward was Ery, and hewas attentive and caring. Chops Grill is first class and a super food. The Windjammer dining room was very disappointing. As the food was very mediocre, not a big variety, and seemed no where as good as on the Brilliance of the Seas. The Windjammer staff did not seem engaged. The Balcony room on the port side was great going south as seeing the view was amazing. Also ask to go on the "behind the scenes entertainment tour" on the last sea day...and the entertainers are very nice and accommodating. Also would recommend that you take the Wilderness Express train from Anchorage to Denali on the way up and spend a few days at the Denali Bluffs Lodge. Read Less
Sail Date May 2018
We had been to Alaska 6 years ago on an 11 night land and sea. We wanted more time on land so we booked additional nights on land this time. We also were now Diamond status on Royal so we chose them over Princess. We truly had a wonderful ... Read More
We had been to Alaska 6 years ago on an 11 night land and sea. We wanted more time on land so we booked additional nights on land this time. We also were now Diamond status on Royal so we chose them over Princess. We truly had a wonderful time on land with the additional days and tours. Breaking up the travel with shorter intervals on the train were good as well instead of the all day train with Princess. The disappointment truly was the Radiance which is an aging ship that has not been well maintained. Sewage smell from day one in stateroom bathroom. One day the sewage line was totally blocked on our side of the ship on level 7. Rust on our balcony and dirty sliding glass door windows as well were a disappointment. Wait staff was friendly but not always attentive (Linda the assistant waiter was the exception in the Main Dining Room). The food, including the lobster, truly was mediocre with no assistance to remove the meat from the table. We barely saw the assigned head waiter and did not see him perform any hands on assistance at all. The entertainment was mediocre (even the headliners). The shore excursions truly made this cruise acceptable. The casino had outdated slots and roulette tables with no towers or nonfunctioning towers. The Park Cafe was poorly staffed on several days as well. Forget the Windjammer since food selection was mediocre at best also. Read Less
Sail Date May 2018
Last year my wife and I sailed the Celebrity Solstice, doing the Inside Passage from Seattle. We enjoyed it so much we decided to go northbound on the Vancouver-Seward run and after a couple years, went back to RCCI. We sailed with another ... Read More
Last year my wife and I sailed the Celebrity Solstice, doing the Inside Passage from Seattle. We enjoyed it so much we decided to go northbound on the Vancouver-Seward run and after a couple years, went back to RCCI. We sailed with another couple. We arrived in Vancouver a day early (it was supposed to be 2 nights early - thanks Delta!). We enjoyed our time in the city and felt like it would be a cool place to explore with more time. What surprised me most was how easy the embarkation was. If Seattle was utter chaos, including being sent to Uber hell, Vancouver was perhaps the simplest embarkation of any cruise we have taken. A few thoughts on the cruise. The CD on Radiance is average to bland. The Love and Marriage Game show was pretty lame. The entertainment was OK but not great and they didn't have a good musical guest. The pub entertainer was great, but he really packed the place out! I did find they had some good and unique trivia, which is great. We had outstanding service and very good food in MDR and Samba (Samba was one of my highlights). But then we found food in the Windjammer was not great, especially at lunch. The variety was not there, and some of the items were not very good. Not that you should judge a cruise by it's pizza but dang the pizza was nasty and so under-cooked that the cheese wasn't melted. The itinerary was good. I will review ports below. In general, I think they should find an alternative for Icy Point Straight. We were not impressed. Perhaps they should sub it out for Sitka. Or perhaps an overnight in Juneau? The Hubbard Glacier was impressive, though we didn't see any calving. Disembarkation was great. We took the train through RCCI to Anchorage. That was another highlight - the scenery was outstanding. It was the shortest 4 1/2 hours ever. The only bizarre part was that the train drops you off at the airport, but your luggage is in downtown at the convention center. Fortunately we were renting a car so it wasn't a big deal. We had 2+ days in Anchorage - there is a lot of fun stuff to do if you have a car. Read Less
Sail Date May 2018
We are a couple in our early 60's, newly retired. We have done this itinerary twice before. Each time the cost is higher, but the # days is shortened. This was a B2B cruise for us, since we boarded the ship in Sydney Australia for ... Read More
We are a couple in our early 60's, newly retired. We have done this itinerary twice before. Each time the cost is higher, but the # days is shortened. This was a B2B cruise for us, since we boarded the ship in Sydney Australia for the TransPacific repositioning. We stayed in the same cabin (9616), and had the same fabulous cabin steward (Boren Franover), so we were very happy with the stateroom. The service on the ship was great, as usual. Most of the staff goes out of their way to be friendly, answer questions, and to provide a wonderful experience. Instead of our usual Early Dining, we opted to try My Time Dining this cruise, in order to free up time to watch sunsets and sailaways. We made reservations for dinner times in the MDR, but didn't have great experiences with that. The first night, we were seated at a table with others who had reservations for a 1/2 hour before us, and had to wait until we arrived in order for the table to be full enough to order. The second night didn't go much better, so we opted to eat in the Windjammer Buffet after that, except for one night in Chops Grille. The buffet, Park Cafe and steakhouse were excellent food, and the sunset views on the aft deck were an added bonus. The first 4 days were port days (Honolulu, Lahaina, Kona and Kauai), so the Meet & Mingle was held on day 6. It was not well attended, and very little mingling happened -- a real disappointment after the previous cruise from Sydney. The port day in Hilo was cancelled after the volcano erupted and the earthquake happened. RCI substituted a day in Victoria instead at the end of the cruise. Victoria is a great city and we had a lovely day, but we would rather have had another day in any other Hawaiian port. We live in Greater Vancouver, and having paid a premium price for a Hawaiian cruise, we weren't thrilled with the substitution. Entertainment on this segment was mostly a repeat of the previous cruise, so we didn't attend many of the shows. Instead we saw more of the game shows in the Colony Club, and played pool on the self-levelling pool tables. We also spent more time trying to improve our mini-golf skills, doing puzzles and working out in the gym. The weather from Kauai to Victoria was cooler and rocky the first few days, making poolside lounging unappealing. Due to a medical emergency, we picked up speed and arrived in Victoria the evening before planned ETA. The one bonus to stopping in Victoria was that we were able to clear Customs in Victoria and avoid the Customs lineups in Vancouver, where 3 other ships were also docked at the same time. Kudos to Alex (Activities Director) and Sophie (Activities staff) for their tireless enthusiasm in running activities, contests and games to keep us entertained. I would consider doing this cruise again, but only if the duration is restored to 12 or 13 days, and if our favourite Hawaiian port of Hilo is restored. That last part, of course, is up to Mother Nature, and beyond RCI's control. Read Less
Sail Date May 2018
We booked this cruise while we were sailing on Empress of the Seas to Cuba. We have sailed with this line several times before, with Celebrity and RCL ships. In every instance except for this one, the cruises have been excellent. NOT this ... Read More
We booked this cruise while we were sailing on Empress of the Seas to Cuba. We have sailed with this line several times before, with Celebrity and RCL ships. In every instance except for this one, the cruises have been excellent. NOT this one. Cruise was from Hawaii, around the islands, ending in Vancouver, BC. 10 days. We had been to the islands 35 years ago and wanted to get back to see the changes. Sailing dates were May 3-13, we flew in a day early to catch up on Honolulu sights which was a good thing, should have come in two days early or more. Pearl Harbor was outstanding(not a RCL feature) We were scheduled to board at 12:30, got to pier at 12:15, checked luggage and then lines started. Did not get to cabin until 2:30 at which point we were told that cabin was not ready and would not be ready until 3:30-4pm. That was the first clue. Finally got to cabin at 4, luggage arrived at 7pm. we had dinner at 5:30. Ship was full, 2500 guests, wait staff was stretched. We had a table for 4, but our waiters also were serving three other tables, 2 tables of 10 and one table of six. Guess who came in 4th. Seriously understaffed in Dining room. This was true for entire cruise. Maui was next day, Tenders in, very small harbor, we were fortunate, to get out early, later passengers were not able to get off the ship due to congestion in the harbor. It got worse later when all the tours that had gotten out came back at the same time. The line for the tenders was 90 minutes in the heat, and 500 yards long. Oh and it was formal night, we did not get back to ship until 5:15 pm, not a lot of time for changing and cleanup. Big Island was day 3, Tenders again, I had an accident getting into the tender-what a fiasco, nothing from RCL, Sitting in the tender bleeding from the knees, and the only comment from staff was to ask what was my cabin number. Went to infirmary to get it checked out, Medical staff was great-but as I walked out of infirmary, I was accosted by one of the security staff who proceeded to interrogate me and tried to criminalize the incident. By the way, he had a body camera on him and was filming the entire interrogation., When I complained to the desk, the response was "we apologise for the inconvenience" Next stop Kauaii, that was on a pier and the visit was excellent. However at Kauaii and also in Victoria, BC, I was now subject to "special attention" whenever I reboarded the ship. I wear an external brace on my knee, so I got "wanded and patted down" each time back to the ship. I did bring this up to RCL on two occasions, first on board the ship where there was no response. Second directly to RCL via the website, there has been no response to date. I am completely baffled by this indifferent or even vindictive response by the staff to a guest. Read Less
Sail Date May 2018
We would highly recommend Royal Caribbean to anyone. Their staff are highly trained and see to your comfort and individual needs above all else. Always friendly and courteous no matter how long of a day they have had. They make you feel ... Read More
We would highly recommend Royal Caribbean to anyone. Their staff are highly trained and see to your comfort and individual needs above all else. Always friendly and courteous no matter how long of a day they have had. They make you feel a part of the family! Always something to do on and off the ship, always helpful in Guest Services and just overall a great company to take a cruise with! Food well prepared in an excellent and clean environment! Everyone went out of their way to make sure we had the best experience ever and we did! Keep you informed of everything going on and changes that are made when necessary. We felt very pampered. The games were funny and there was always something for everyone to do. Had to make time to rest - there was so much to do and see. Cruise tours were the best! We can not say enough about our great experience! Read Less
Sail Date May 2018
We spent a couple of weeks exploring Auckland, NZ and New South Wales before boarding the ship in Sydney, Australia. The CC Roll Call Group met for a pre-cruise dinner in Sydney the night before embarkation. We stayed at the Amora ... Read More
We spent a couple of weeks exploring Auckland, NZ and New South Wales before boarding the ship in Sydney, Australia. The CC Roll Call Group met for a pre-cruise dinner in Sydney the night before embarkation. We stayed at the Amora Jamison Hotel, which was very nice and convenient for walking our suitcases to the ship, followed by a very easy embarkation. I should say that we had terrific weather throughout our stay, both on land and during the 17-day cruise. The CC roll call group was the best we've ever experienced. There were various activities and tours organized ahead of time, with spreadsheets to keep us all organized. Everyone we met was so friendly -- it made for a very positive cruise experience. Onboard the Radiance OTS, the staff was very hard-working, keeping everything clean. We had the best stateroom attendant, who was great at satisfying our every request, as well as keeping the cabin immaculate. The food and service were great in both the Main Dining Room and in the Windjammer buffet. We ate all dinners in the MDR (early dining) and really enjoyed the daily chats with our 6 tablemates and the servers. The Windjammer staff was always attentive, assisting with trays if the floors were a bit slippery, or serving coffee/tea/water at the tables. We did not use the Specialty restaurants. The Activities Director Alex and staff member Sophie were always around and tirelessly worked to make our vacation a great one. Their enthusiasm and friendliness was very much appreciated. The shows in the Aurora Theater were well done, and the theater is nicely arranged to allow everyone a good view. Also the shows & games in the Colony Club were very entertaining. Ports of Call: Picton NZ: Picton's shore excursions seem to center around winery tours, but since my DH is a non-drinker, that didn't appeal, so we just wandered around the town for the few hours we were there. Wellington NZ: We had pre-arranged a Walk Wellington tour, which was very interesting and well-paced. Afterwards, we explored the Te Papa museum, also very interesting. Papeete Tahiti: The roll call had organized a Full-Island Tour with Dave's VIP tours in a 10-seater van. The tour was great, but the van was a bit cramped with 9 adult passengers. Bora Bora: The roll call had organized a 3/4 day Lagoon tour in outrigger canoes, with beach luau-style lunch, with Patrick's Tours. It was a great day, and we saw lots of fish, swam with sharks and rays -- a fabulous experience. Sea days: Always lots to do, if you wanted, or you could just relax. The M&M was very well attended, on the first sea day. We swam in the pools, played mini-golf, made $11 on the slot machines, walked the jogging track and the stairs, used the gym, line-danced, did the daily Suduko puzzle from the Library, relaxed by the pool or on our balcony and ate a lot! Read Less
Sail Date April 2018
I have just been on the most amazing cruise on the Radiance of the Seas from Sydney, Australia to Honolulu, Hawaii, over 17 nights - departing on the 17th of April 2018. I cannot speak highly enough of everything about the cruise. 1. The ... Read More
I have just been on the most amazing cruise on the Radiance of the Seas from Sydney, Australia to Honolulu, Hawaii, over 17 nights - departing on the 17th of April 2018. I cannot speak highly enough of everything about the cruise. 1. The staff were brilliant - they could not do enough to help in everyway possible. 2. The food in all restaurants was just amazing with the quality and choice being 1st class at all times. 3. The entertainment was incredible with nightly shows in the Aurora Theatre being of top class. 4. The daily activities organised were wonderful with something for everyone, or you could do nothing if you wished! I have read some bad reviews recently about the Radiance and wonder if these people were talking about the same ship that I was on. There are no holes in the carpets, the food was not edible etc...………..!!! Thank you to Royal Caribbean, the crew and all involved in giving me the holiday of a lifetime. I know I speak for many on board that we didn't want to get off - just keep cruising! Read Less
Sail Date April 2018
We just got off an 8 day cruise on Radiance from Sydney. It was an ok cruise, but just run of the mill. Service was ok, but not great. We pay attention to details and this cruise is one more example of a gradual deterioration in value ... Read More
We just got off an 8 day cruise on Radiance from Sydney. It was an ok cruise, but just run of the mill. Service was ok, but not great. We pay attention to details and this cruise is one more example of a gradual deterioration in value for RCL cruises. They used to be top notch, but no longer. Don’t get me wrong, we had a good time and enjoyed it, but the cost cutting is showing through loud and clear. Everywhere you turn, they are trying to charge you for something else. Specialty restaurants used to be what cruising was all about and was included. Not any more...they want $35 per person and it is NOT worth it. Try eating a desert on RCL. There is so little sugar in it that it is tasteless. We had blue berry muffins each morning and there was NEVER more than one blueberry in any one muffin. I can’t even figure out how they do it! The drink packages are absurdly expensive. You would have to drink 12 or 15drinks a day just to break even. MAybe some people drink that much but to do it day after day would be close to impossible for a reasonable person. You used to have two great shows every night on a cruise. Most were theatrical productions worthy of an off broadway show. Now, it is a lame production of no value and little quality or some one person act of dubious quality. In fact, some nights ther was nothing. What were we paying for? RCL seems more interested in putting money in to huge ships where you can stand in line all day rather than into actual amenities meaningful to cruisers. On this last cruise we were supposed to sail on 3 consecutive cruises on the Radiance. But they cancelled the middle cruise due to mechanical issues . They refunded our money and gave us a free future cruise, but refused to pay expenses for us to stay in Sydney until our next cruise or pay for airline fare home. Cheap and unsatisfactory. We love cruising and always enjoy cruises plus we are Diamond. However we will soon be looking at other lines where the value is greater. Read Less
Sail Date March 2018
We were not disappointed with Radiance, despite it being billed as everyone's favourite ship. My preference is still Quantum class, however for a short break we were not disappointed. The cabin was immaculate with everything you ... Read More
We were not disappointed with Radiance, despite it being billed as everyone's favourite ship. My preference is still Quantum class, however for a short break we were not disappointed. The cabin was immaculate with everything you would expect in an Owner's suite and more. Dining was excellent, but not better or worse than any other RCI ship we have sailed on. Really enjoyed the main dining room, Giovanni's and Chef's table and would recommend them to anyone. The best Concierge lounge of any of the ships we have sailed on. The entertainment was very good and certainly a better standard that we experienced on HAL and Carnival. For a shorter cruise for just the 2 of us, it was excellent and I wouldn't hesitate to recommend it to anyone. On the downside, Radiance is starting to show its age in comparison to the newer ships especially on the outside, It's in dock getting an azipod repaired this week, so hopefully it will get a coat of paint to hide some on the rust spots. We cruise RCI because the blend of dining and activities suits us and every cruise we have done delivers a consistent experience. This was no different, however I do wish they would be a little more adventurous with the wine list. Read Less
Sail Date March 2018
We selected RCL because we’ve sailed with them in the past & liked the Sydney roundtrip to NZ itinerary. We felt the cruising would be relaxing & a good change from our earlier busy Australian driving adventure. In retrospect ... Read More
We selected RCL because we’ve sailed with them in the past & liked the Sydney roundtrip to NZ itinerary. We felt the cruising would be relaxing & a good change from our earlier busy Australian driving adventure. In retrospect we feel we should have chosen to fly to NZ, hired a car or done a bus tour in order to see more of this lovely country. The voyage to & fro consumed a total of 4 days on the Tasmanian Sea. Add to that the other sea days so because we didn't particularly enjoy the cruise that time was wasted as well. Our initial impression of the ship was disappointment, it looked tired, windows needed a scrub, areas needed a paint touch up. Some of the furniture looked tired. Some areas, restrooms there was a noticible mildew smell, every time we entered the area leading to the Schooners lounge & specialty restaurants this smell was more pronounced. Another unpleasant odour was on our 8th floor stateroom level. For the first few days we had to walk through an area of a sewage smell coming from one of the cabins. (There was no other way to the staircase) I mentioned this to the Stewart & he minimized our comment however on about the 3rd day there was a suction vacuum or dryer?? coming from the ceiling in this exact area. There were other areas that had a mildew smell but not as pronounced as the areas mentioned. With any of the sea days usually there are some activities & music around the central pool area. On some days the ship was rolling or weather was overcast but even on sunny afternoons when it was pleasant the hot tubs were filled with children (no parents) & a family movie was playing on the large screen. 1 day I counted 9 kids & 2 adults in the hot tub.There seemed like a large # of visible children even though it was not a school holiday. There was a kids area but it seemed like the parents preferred to have them in the adult areas in the afternoon. I’m sounding like we don’t enjoy kids & that’s not true. Smoking was confined to the Port side but that is a useless restriction with sea wind. We would love to find a smoke free cruise-(spoken from ex smokers). We did the anytime dining & generally we experienced very little wait time however we ended up @ tables for 8-10 people & often people were being seated @ different times. The meal was rushed, over in an hour, food was mediocre, dining room loud, lighting bright & the room seemed like a convention milieu.it was not a pleasant dining experience. We solved this by purchasing dining for $30pp pp/night in specialty restaurants. It took us a while to do this but out of 11 meals, 3 were perfect. Large windows providing beautiful ocean & sunset views, subdued lighting, excellent attentive service, relaxed milieu, delicious food. The daily itinerary was not all that interesting. There was the usual Trivea, art auction, towel folding dance lessons all held indoors; on deck there was not much I can recall. We did go to a sushi making class in the Japanese restaurant. It was fun, we all made a large plateful of different rolls which was neatly packaged for us to have for later. The downfall of this is that we learned it cost $30pp usd. The class was 2 hours after we had breakfast. It was in the last day of our cruise and we were dining @ 6pm so we didn’t want to fill up on sushi. So a waste for us however our Stewart seemed pleased to accept our 2 offerings. The evening entertainment didn’t offer too much variety. There were 1 hr shows @ 2 different times, music in the foyer, an Irish Pub or a piano bar. We always liked the humour of Danny the talented piano player. The usual shopping frenzy in the last days was ok, not much variety but good for the US cruisers shopping in their USD. We cannot recommend sailing on the Radiance and or on this Itinerary. The ship is tired looking, it diesn’t offer much in the way of good dining other than if you pay extra & entertainment is minimal. Read Less
Sail Date March 2018
We booked this cruise over a year ago and wanted to see the natural scenery of New Zealand. Our cruise took us to Milford, Doubtful and Dusky Sound, Dunedin, Akaroa, Auckland and The Bay of Islands. Embarkation and disembarkation was ... Read More
We booked this cruise over a year ago and wanted to see the natural scenery of New Zealand. Our cruise took us to Milford, Doubtful and Dusky Sound, Dunedin, Akaroa, Auckland and The Bay of Islands. Embarkation and disembarkation was brilliant and each time we did not spend more than 10 mins. We had a grand suite and an excellent suite attendant. Having a Grand suite did have its advantages and there were several facilities , parties and private dinning areas etc. The breakfast served in the speciality restaurants was super and the choice of breakfast was there for you and served to your table as well. We took the opportunity to request an Asian breakfast and within a short time it was served up to us. The waiters all went the extra mile and the WOW factor was very evident on many occasions. The speciality restaurants were of high quality and the shows on board got better each night. The Captain was very proactive and mingled with the passengers almost very day at some activity or the other. Cruise Director and staff were good and kept everyone on their toes through out the cruise. on the downside some of the cruise excursion were very expensive and did not hear a lot of positive feedback on it. the Internet was expensive but at times was very slow( to be fair during sea days during the crossing from Australia to NZ and back). All up very good resulted in another cruise being booked to Europe this time Read Less
Sail Date March 2018
We chose the cruise for the itinerary and just assumed that everything else would be OK, as Royal Caribbean is a known brand name. Unfortunately, not so. The standards of service and food were poor, The quality of the food was ... Read More
We chose the cruise for the itinerary and just assumed that everything else would be OK, as Royal Caribbean is a known brand name. Unfortunately, not so. The standards of service and food were poor, The quality of the food was acceptable (but by no means notable), but having it served up in pretty much the same way every single day was monotonous in the extreme. We could not wait to get off and have a decent meal. Cabin was smaller than expected, but acceptable. Activities were pretty much zero. There were quite a few quizzes, and luckily both I and my travelling companion love quizzes! Before we boarded we had joked about napkin folding, but it proved to be the most interesting activity on board (not that we went - but it was fun to joke about). Unless you gamble, which is what I guess RC want you to do. Entertainment was not up to much. Read Less
Sail Date March 2018
This cruise was about experiencing a wide range of ports in Australia and New Zealand. The itinerary achieved this goal beautifully. The concierge club provided lots of fun while chatting with fellow cruisers. This carried over as we ... Read More
This cruise was about experiencing a wide range of ports in Australia and New Zealand. The itinerary achieved this goal beautifully. The concierge club provided lots of fun while chatting with fellow cruisers. This carried over as we saw these same people at activities throughout the ship. The fellow cruisers were very friendly resulting in a very pleasant experience. Overall, the staff were very courteous and attentive. The greeters and the servers even at the Windjammer welcomed us personally and were eager to fulfill requests that might occur to us. The Headliner shows were quite good and added to the enjoyment of the cruise. The musician's were of excellent quality throughout the ship. We especially enjoyed performances when they showcased their work in the Colony Club. The pianist in the Schooner Bar was very entertaining making for pleasant listening at the end of the evening. The one negative was insufficient space in the Concierge Club and the Diamond Club for the evening cocktail events. They were very crowded. People would show up as much as an hour in advance in the Concierge Club to obtain seats. Read Less
Sail Date February 2018
It was part of a package deal with Indian Pacific Rail trip, time in Sydney and able to cruise to home port (Darwin). We have mostly cruised with Princess line and therefore found RC to be lacking in the little things that you miss, ... Read More
It was part of a package deal with Indian Pacific Rail trip, time in Sydney and able to cruise to home port (Darwin). We have mostly cruised with Princess line and therefore found RC to be lacking in the little things that you miss, like moisturizer, having to ask for soaps, bottles of shampoo and conditioner. Cannot fault cabin steward nor dining room staff in their attendance to their duties. Food was reasonable and with extensive choices and would probably say that the dining areas were considerably larger than some of the Princesses. Attention to the staff's diligence of the prevention of Norovirus must be complemented. Staff were efficient in handling the embarkation in Sydney and disembarkation in Darwin. Poor introduction to Brisbane but this is not the ships fault but maybe Brisbane Port needs to put a little more into the welcome of the larger ships. Highly efficient handling of passengers with tendering at Yorkes Knob. We did not attend too many of the activities as they seemed geared towards the selling of products. Ship also appeared to handle the helicopter evacuation of a passenger efficiently and gave us something to talk about. Read Less
Sail Date February 2018
We chose this cruise for the itinerary. Wanting to see more ports in Australia. We were not disappointed. The Great Barrier Reef was the highlight. So was holding a Joey. The cruise staff was entertaining and friendly. Shout out to ... Read More
We chose this cruise for the itinerary. Wanting to see more ports in Australia. We were not disappointed. The Great Barrier Reef was the highlight. So was holding a Joey. The cruise staff was entertaining and friendly. Shout out to Bradley of the cruise staff and shout out to Kevin Philips who entertained us in the pub every night. The cruise director ( Gordon) sang on the last night of the cruise. He was fantastic! I wish he would have sang sooner in the cruise and more often. He has a great voice. The Australian people are so considerate and kind. We met many couples who were also taking the next cruise form Perth back to Sydney. If this cruise is offered again I would highly recommend it for those that want to see the western, northern and eastern past of Australia. Bali was a bonus. Lovely culture. Amazing temples. Read Less
Sail Date February 2018
I only have a few complains One I have is with the room service. When did RCL start charging for room service? Eight dollars a pop for ice tea to be delivered is way out of bounds! I understand how that can be abused, however there ... Read More
I only have a few complains One I have is with the room service. When did RCL start charging for room service? Eight dollars a pop for ice tea to be delivered is way out of bounds! I understand how that can be abused, however there needs to be a happy median. The shows mostly started at 6:30, that was too early for us, as we had the dinner seating at 8:00. The next shows time was 8:30. A few jokes were made that for the guests age ( over 70), that by 10:00 most were asleep! The shore excursions were few and far between as we went to some hole in the world places! They should SKIP Port Hedron and spend a night in Perth, which we did not get to see! The lectures on the boat were horrible to non-existent! All she did was read from her screen, and offered nothing else. I remember a time when locals were offered a meal and invited on board to tell their story. For someone visiting Australia for the first time that would have been nice! Read Less
Sail Date February 2018
My husband and I have cruised about 175 nights with RCL and have also cruised with Celebrity, NCL, Oceania, and Olympia. We chose this cruise because Australia was on our 'bucket list' and we love the RCL Radiance class ships, ... Read More
My husband and I have cruised about 175 nights with RCL and have also cruised with Celebrity, NCL, Oceania, and Olympia. We chose this cruise because Australia was on our 'bucket list' and we love the RCL Radiance class ships, including the Brilliance and Jewel. We had been to Sydney 2 years ago so we arrived only 1 day before the cruise. Embarkation and disembarkation went very smoothly. However, this was the first time that the ship's Doctor met with groups of 15 - 20 passengers to emphasize the need for strict adherence to sanitation guidelines before we checked in. We were very fortunate to have a minimum of rain - afternoon rain in Bali - and calm seas for the entire cruise but it was very hot even for Floridians like us. Usually we would have a relaxing breakfast and lunch at the Park Cafe near the Solarium pool. We prefer to eat light so we generally avoid the Windjammer buffet. The Park Cafe beef sandwich with au jus plus potato salad is our favorite boarding-day lunch. We were very satisfied with the menu selections and service in the main dining room, where we had a table for 2 but we also ate at Chops (3x) and Giovanni's (2x). Both had excellent food. Lamb at Chops or Oso Bucco at Giovanni's is our favorite. Service and atmosphere was much better at Chops. We expect a calm, quiet atmosphere when we visit an up-scale restaurant so we were disappointed with both of our experiences at Giovanni's. Our tours and ratings: 1 (regret), 2 (needs improvement), 3 (good), 4 (better), 5 (best) Brisbane Sights & Lone Pine Koala Sanctuary (3) The guide narrated the drive through Brisbane but we were on our own at the Sanctuary. There were numerous signs and 'you are here' maps so I guess we really didn't need a guide. Folks who wanted a photo holding a koala were disappointed that there was not enough time. We saw numerous sleeping koalas (it was mid-day) and fed kangaroos. There was also a good variety of other native animals and birds in a zoo environment. Great Barrier Reef (5) We were picked up at the ship & taken directly to a pontoon that had snorkeling equipment (no extra charge), changing rooms and cafeteria (lunch was provided). This was much better than having to first take a tender to shore. A glass bottom boat and viewing area was also available and there was plenty of time to do everything: snorkel, glass bottom boat, and lunch. The water was less clear due to a recent storm but this was still an awesome experience not to be missed. Darwin (2) Our tour to Litchfield Park to see termite mounds, etc. was cancelled because the road washed out so there was no way to get there. We were offered 10% discount but since this was a last minute cancellation, the tours we were interested in were all sold out so we took the shuttle into Darwin where there wasn't much to see or do. We visited the Chinese temple and shopped for gifts. Balinese Way of Life (4) The visit to Penglipuran Village was the highlight of this tour. The guide described customs regarding ancestors, assignment of living areas and garden/livestock areas as we strolled along the walkway of an occupied home. Then at noon, chanting began over the village loud speakers. We had free time at Kehen Temple but this would have been more impressive if the guide had gone with us to explain the various aspects of the temple. Also, visits to the gold, silver, batik and painting galleries could be improved with explanations/demonstrations of how the goods are made and information about the artisans. As it was, these visits were mostly shopping stops. We had a delicious lunch at a very clean restaurant overlooking the volcano (socked in by fog) before fending off vendors on our way back to the bus. We had dressed for the heat and were very chilly at the restaurant. Historic Port Hedland (1) The microphone on the bus didn't work and the guide was so soft spoken that we couldn't hear even though we were sitting in the 3rd row from the front. We were surprised when we were dropped off in town to make our own way back to the ship and had to walk about 5 blocks in the heat to get the ship shuttle. There were not enough buses so we had a long wait. RCL gave us a full refund for this tour. Geraldton (4) Strolling the waterfront walkway with its Emu Egg sculpture and unique rubic cube restrooms is definitely worthwhile. The quality of the Museum exhibits - no entrance fee - was a pleasant surprise. There were informative Enrichment Lectures by Jane Orr: Australia's Most Famous Bushranger; Great Barrier Reef; Australian Flying Doctor Service; Aboriginal Art, Dutch East Indies; Gold, Diamonds, Opals, and Pearls. We enjoyed listening to Sweet Sounds featuring Ievgenila on violin and Dmytro on piano however their repertoire was limited. Another favorite was Kevin Phillip who played guitar, usually in the Pub. Kevin did a great job of engaging his audience. The headliner and production shows were typical of what we have found on most other cruises except for the Allure, which had amazing shows. Read Less
Sail Date February 2018
We wanted to see Australia as a continent. I would have prefered to start and stop at Sydney. Embarkation was dreadful as there was only machine for 2200 people to walk thru for security. We waited on line for an hour and a half. ... Read More
We wanted to see Australia as a continent. I would have prefered to start and stop at Sydney. Embarkation was dreadful as there was only machine for 2200 people to walk thru for security. We waited on line for an hour and a half. Never before has that happened in all our years of cruising. At Port Headland, they did not have enough buses and at a cost of A$25 extra. The wait to get of the ship was over an hour and qued around the 4th deck in hot hallways. You had to pay that in order to exit the port to the city in a couple of the ports. I would not go again and in hindsight would not go after experiencing it myself. The captain was really nice and personable. The Cruise Director (Gordon) was a hoot. Food choices were not alot and were not to my liking. Items as: Escargo was made with cheese on top and room temperature. Horseradish was NOT horseradish (like tapiaoca). Some of the dishes were seasoned (hot) and not to my liking. Steaks were grey no chared. Spa was very disappointing with treatments that were promised were not delivered and products that were sold were not the same as advertized (UV protection when in fact it does not have that). After that experience, I was not going to have any more treatments. Just terrible untruths to sell a product or treatment. I did not trust them after that. I was apollgized to by the Spa manager. Read Less
Sail Date February 2018
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 4.0 3.7
Public Rooms 4.0 4.3
Fitness Recreation 4.5 4.1
Family 4.0 4.1
Shore Excursion 3.5 3.8
Enrichment 2.0 3.5
Service 4.5 4.4
Value For Money 4.5 3.8
Rates N/A 4.3

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