8 Helpful Votes
Sail Date: October 2017
I went on the Bravo Cruise, to experience the musical entertainment program, including numerous renowned performers, all of whom were absolutely wonderful in every way. I was able to go on this cruise because of the special reductions ... Read More
I went on the Bravo Cruise, to experience the musical entertainment program, including numerous renowned performers, all of whom were absolutely wonderful in every way. I was able to go on this cruise because of the special reductions ofrered in the month prior to sailing. As a solo traveller, it became affordable. However, there were numerous disappointments and overall expectations of the sailing experience were not met. Although this is a charter cruise, there were certain cuts made to amenities and basic offerings which I found unacceptable. As far as toiletries go, only small rounds of soap were provided, and absolutely nothing more. There was an empty mini-bar, with not even water provided. Bottled water had to be purchased at USD2 per bottle. Any coffee from a coffee machine was regarded as 'specialty coffee' and had to be purchased, a regular size costing USD3. Cleanliness of the cabins and general condition left a lot to be desired. It was not uncommon to receive badly worn and marked towels. The interior of the wardrobe had badly soiled and unswept carpet. The floor beneath the dresser was dirty on arrival and remained so throughout the trip. Public areas of the ship are generally better maintained, although much of the main resturant seating is badly marked and due for re-upholstering. The standard of food offered just makes the 'fair' grade, and nothing more. Service varies by section of the main restaurant, some staff being properly trained but the majority being very poor at their job and often quite arrogant as well. Their focus is on selling the extra packages, for dining in specialty restaurants and drink packages. There was incessant repetition of these offers which waiting staff are keen to sell in order to get recognition in some form. They were also not backward in reminding the customers to tip at the end of the cruise. The organisation of the daily headliners concerts was an absolute disgrace. People were expected to queue for up to an hour and a quarter on average before gaining access to the main theatre. Then there was rush to get seats and keep seats for others. No attempt was made by the organisers to accomodate mobility impaired customers; they were expected to queue along with everyone else. Once inside the theatre, the waiting time before a performance was usually at least 45 minutes. Surely for cruises such as this, seating for the shows could be pre-organised ( just as for dining preferences- early or late sittings) and allocated on the basis of date of booking, where possible allowing for individual preferences as to fron or back stalls or circle. During the day, when a variety of musical performances were offered in different areas of the ship, there was always a rush for seating and never sufficient for those who wanted to attend. Concerts in the ship's atrium area (The Centrum) were always packed and many people had to try to find seating on the decks above, overlooking the atrium. The acoustics, however, were not conducive to this being a great solution. One had to spend a lot of time just trying to get a seat for a performance, or standing space in some cases. Additional seating for the number of people attending the most popular events has to be addressed as a priority. The most positive comment I can make about this cruise line is that boarding and disembarkation are very well organised and flow smoothly. Would I go on this cruise again? No, not unless significant changes were made. Read Less
2 Helpful Votes
Sail Date: October 2017
I’ve been on about 13 cruises most of them over five weeks long but, never having cruised with Royal Caribbean, I thought the special Bravo cruise on Radiance of the Seas would be an ideal cruise with which to start. However, I will ... Read More
I’ve been on about 13 cruises most of them over five weeks long but, never having cruised with Royal Caribbean, I thought the special Bravo cruise on Radiance of the Seas would be an ideal cruise with which to start. However, I will not be cruising with Royal Caribbean again. There are far better cruise lines now operating. 1. On the website for this cruise was notice to book seats in the theatre on-ine, in advance (something I have not had to do for any other cruise). Having spent half an hour searching for this facility, I called RC only to be told it was not necessary to book seats on this cruise. Why was this advice on the website ? 2. Embarkation was excellent. 3. The cabin itself was sadly lacking – no conditioner, no body lotion, no shower cap, no bath robe, no pen, no paper, no information compendium, no television programme, no chocolate on turn-down. 4. The food in the dining room was very bland, with limited choice and only three courses. 5. There is limited variety in the Windjammer and it’s scattered all over the place which necessitates visiting several different areas to get one meal. 6. Plastic plates and tumblers is unacceptable on a “luxury” cruise ship. 7. Excellent table service was provided in Windjammer. 8. There is only a very small café open after the late theatre performance which is inadequate. 9. The performances were excellent. 10. The venues for the performances were appalling. a. The theatre is too small for the numbers which necessitates queuing for at least one hour prior to the start of a performance. b. The Centrum is not a venue but little better than a lift lobby where only a very limited number of people can view the performances. There are nowhere near enough seats. c. The Colony Club is a lovely venue but way too small which necessitates arriving at least one hour before the start of a performance to get a seat. Even then, only those in the lower area can view the performance. d. The location of the stage area in Schooners is not ideal as only the few people nearby can view the performance and people are constantly walking through the area. 11. The programming left a lot to be desired especially in the Colony Club. When an afternoon performance finished at 4.30 pm and trivia in Schooners Bar started at 4.30 pm, it necessitated those in the Colony Club wandering through Schooners Bar to exit thereby disrupting the trivia. No excuse for bad programming. 12. Having to queue to get a seat in the theatre is really unacceptable and especially when you cannot choose which performance to attend. However, for the first five nights this queuing was achieved without fuss. 13. On the fifth night, a supposed “officer” and another woman decided to direct the people in the queue to where they could sit. There was no necessity to direct the queue and certainly no necessity to be officious. 14. Appallingly, the woman was so full of the ‘flu, she could barely speak, and should most definitely have been isolated in her cabin – not spreading germs amongst the passengers. This was sheer irresponsibility. There is absolutely, categorically no excuse. 15. Disembarkation was very efficient. 16. Radiance of the Seas is badly in need of major refurbishment in all areas. She should not be hosting the Bravo cruises as the venues are completely inadquate and detract from the enjoyment of the performances. 17. Was advised by Royal Caribbean that a survey would be emailed. It did not arrive. For the cost of this cruise, I could have seen about ten full performances, had reserved seating and not had to queue. Certainly would not have been subjected to an officious staff member spreading germs amongst attendees. Read Less
6 Helpful Votes
Sail Date: October 2017
What great cruise, this was my 4th Cruise n Groove and 40 cruises this was one of the best. Wonderful check in, got to my cabin in 20 minutes. The staff were friendly, helpful and efficient. Ship is 16 years old but well maintained, ... Read More
What great cruise, this was my 4th Cruise n Groove and 40 cruises this was one of the best. Wonderful check in, got to my cabin in 20 minutes. The staff were friendly, helpful and efficient. Ship is 16 years old but well maintained, refurbished 2011. This cruise I pre paid or the ultimate dinning and the unlimited drinks packages, well worth getting, great value. The entertainment was what it was all about. Main acts were great, bands all over he ship in all bars and venues all day. Loved Marcia Hines, Mi Sex, Boney M, Kc and The Sunshine band. Roy Orbison and Elvis, ECT. Food was fantastic, in the ultimate dinning package you had unlimited access to all speciality restaurants. All were a great experience, excellent service and amazing food.Main dinning room was ok. the real stand out was the Windjammer Bistro for breakfast, lunch and dinner. Very thing was fantastic, excellent friendly service, he staff were fantastic. Bar staff unbelievable remember your name and your drinks friendly, efficient,seldom had to wait long for a drink even under pressure. first time I tip bar staff. Cabin 3043 interior was clean and ok for one as you did not spend much time in your cabin on this cruise. Cabin steward IUKE did a great job very friendly a pleasure to talk too. Having spent the last 11 years cruising the world, I am fussy, and no mug. I dot have a single complain well done Royal Caribbean Cruises Getting of the ship was just wall off with your bags no fuss. Good internet anywhere on the ship, pre paid. Read Less
Sail Date: September 2017
This was a very enjoyable cruise, we chose it so we could spend some time in Hawaii before the cruise and also see some of Tahiti, however the long sea day stints were a bit too long with nothing much to do on board those days. The food ... Read More
This was a very enjoyable cruise, we chose it so we could spend some time in Hawaii before the cruise and also see some of Tahiti, however the long sea day stints were a bit too long with nothing much to do on board those days. The food was good in both the Dining Room and Windjammers and seemed to be even better the last few days. We booked the First Night done Right where they choose a specialty restaurant and give you a note in your cabin to let you know which one to go to on the very first night. We received this information on the 3rd day so we found this out on our own by accident , however when I booked this online I was told you could change the restaurant but when I asked to change they wouldnt do it, I was very disappointed as I didn't eat what was served, so I found that was a waste of money and we didn't book another specialty restaurant. Very little activities during the day. Could not get a deck chair if our life depended on it, the same people had the chairs from dawn til dusk so no one else had a chance, especially in the solarium. Read Less
3 Helpful Votes
Sail Date: September 2017
We flew from Newark NJ to Honolulu on United. We were in First Class and had the lie down flat seats. They were the most comfortable seats I have ever experienced! Crew was really nice! Speedi Shuttle not a good company. They are ... Read More
We flew from Newark NJ to Honolulu on United. We were in First Class and had the lie down flat seats. They were the most comfortable seats I have ever experienced! Crew was really nice! Speedi Shuttle not a good company. They are rude, disorganized. Hawaiian Hilton Village. We loved this hotel, and returned for our post cruise! Perfect location... but be prepared for high prices! Newly retired and could travel this time of year! This was my 37 th cruise, and multiple cruises on Royal Caribbean. I saw a lot of negative reviews before and after I had booked this cruise... and just like all the other reviews on every ship I have ever sailed on, I used the negative as a heads up, but not a deal breaker! The facts! Embarkation in Honolulu was one of the worst we have ever experienced! The good news was, once we got on board after the long wait (Suite line) the cabins were open. Our cabin was a JR Suite on the 10th deck, midship, perfect location! There was more than enough storage for our 18 day cruise.. except the suitcases did not fit under the bed! There was a coffee maker and Kettle.. and the cabin was a great size! Loved finding a padded lounge chair on our balcony! Walk in closet... bathroom shower/tub.. The cabin was spotless, and the bed was comfortable! We had a great cabin Steward! The ship... it has definitely aged better in some places than others.. It was clean though, and although there were no real bells and whistles like the other classes, we didn’t miss it that much! The only real downfall was the cabin tv.. one of the worst programming we have ever seen... a big complaint on the ship! We are Diamond, and took advantage of the lounge which had a continental breakfast, small sandwiches at lunch, and cocktail food and drinks before dinner. The lounge was a little small, but in the evening they opened the doors to a connecting lounge. We enjoyed the special lunch and other events they had for Diamond level! The food.. these are my facts keep in mind there are always different interpretations when it comes to this category! The Wind Jammer was the worst we have ever experienced! The choices were much more limited, the pizza tasted like the worst version of a frozen pizza, and the cold cuts barely changed every day! The lay out was screwy, and did not flow well. For example to find tomato and onion for my salad, I had to go to the hamburger line.. The food was not very good! This is the first time we have ever had this complaint! Lunch in the dining room was good, and loved the salad bar, but even that needed more choices. Dinner was hit or miss! There were menus that no one at our table enjoyed, and more often than not people ordered steak instead. Filet Mignon was never an option unless you paid for it.. The king Crab was not King Crab, it was Stone Crab.. Our waiter was terrific, our head waiter not so much! There were two of us that needed to order the night before because of food allergies, and the head waiter made us feel like we were a bother! He did nothing to give us more choices, and made everything a big deal! On my last RCCL cruise the head waiter was amazing and I never had to eat the same thing twice! The lunch head waiter on this cruise was fantastic! I liked The Park at the Solarium Pool for salads, and my husband liked the Dog House the few times they had Bratworst. We did not go to any of the Speciality restaraunts but people were raving about Giovannis. Room service: We only got Continental breakfast, never had the breakfast or other food you have to pay for. It was on time, and fine.. Many days at sea, but I was never bored. I did not go to the pool at all, but could see lounges when we walked through. The Solarium was packed all the time! The poor life guards even in the worst weather had to stand out there, even with no one in the pool.. It was inhumane sometimes! The shows were good, the production shows ok, except the new Tango show which was amazing. We didn’t get some of the humor, since almost all the shows were Australian performers. (There were 1800 Aussies) on the ship. There were some good lectures, and some demonstrations. I did the cupcake decorating which was fun! There was a four year old whose cupcake came out better than mine lol The photographers were out each and every night, but they were not that intrusive... I didn’t find the hard sells that annoying on the sailing.. There was not as much junk in our door.. Internet... Voom, spotty, frustrating, unreliable! CD... not my cup of tea, but I am not going to do a character assasination. Let’s just say I have had 36 better ones! Cruise Activity Staff very nice and fun to be around! Crew on ship.. The only rude person we encountered on the whole ship was at the Excursion Desk.. the crew was over the top friendly, and helpful! We would do this cruise again! Even with a crazy amount of sea days! Read Less
4 Helpful Votes
Sail Date: September 2017
Overall this was a good Cruise. Some adjustments need to made by Royal Caribbean to enhance the Cruising of future patrons. 1. Bands were in the Centrum. This was somewhat disappointing, no area to Dance & not enough seating. Should ... Read More
Overall this was a good Cruise. Some adjustments need to made by Royal Caribbean to enhance the Cruising of future patrons. 1. Bands were in the Centrum. This was somewhat disappointing, no area to Dance & not enough seating. Should have been in the Colony Club, where there was plenty of seating & a large dance floor. It remained empty on most nights. 2.The Dog House was a waste of space. Hot dogs were able to be obtained from the Windjammer. I noticed that it was not patronised very often. Only a suggestion, why not convert to say a "Johnny Rockets" or something similar. Maybe dress it up a bit. 3. Children (unsurpervised ) were allowed to play on the pool tables as young as 8, when a sign clearly states minimum age 18. This was every day. I am happy for them change the age limit, however some children do need supervision as tables can easily be ripped or damaged. Read Less
2 Helpful Votes
Sail Date: September 2017
hi, We decided on this cruise as we have done the reverse cruise in 2013 on Rhapsody of the Seas and loved it. We had a good time on Radiance but found a few things that in our opinion could be improved. First the good bits. ... Read More
hi, We decided on this cruise as we have done the reverse cruise in 2013 on Rhapsody of the Seas and loved it. We had a good time on Radiance but found a few things that in our opinion could be improved. First the good bits. Embarkation was smooth although lengthy. Prob around 1 hour before we actually saw the ship. Our stateroom was very spacious and had lots of hanging space and shelves to store things. The food was great as usual. Never have a problem with RCI. Some of the entertainment was great and others so so but that is to be expected and according to taste. The usual problem with cruise ships in that we always had to fight for a seat in the Centrum or anywhere for that matter. We retired early on quite a few nights as we were not happy to stand all night. On most of our cruises we had wait staff fighting for our patrionage but on Radiance we had to on most occasions go to the bar ourselves. The daily activities were very repetative although i did join the guest choir which was performed on stage and was lots of fun. The variety in the shops was very unexciting and sales touted as huge were actually reduced by the same amount at the beginning of the cruise. Eg Invicta watches were 75% off the whole cruise but was made to be a big one day sale. No daily fragrance sale which has been on all our other cruises with RCI Cant fault our dining room Waiters and our cabin man They were fantastic. We purchased 2 ship based cruises which were great and did our own thing in other ports. All in all we thoroughly enjoyed our trip and would most likely sail on her again if the occasion arose Read Less
1 Helpful Vote
Sail Date: September 2017
We chose this cruise as a way to get to Australia in a relaxing way without jet lag. This was our 7th cruise and 5th with RCL. We enjoyed the cruise but did find both stretches of 5 sea days a little challenging. The staff were excellent ... Read More
We chose this cruise as a way to get to Australia in a relaxing way without jet lag. This was our 7th cruise and 5th with RCL. We enjoyed the cruise but did find both stretches of 5 sea days a little challenging. The staff were excellent Raj and Mohammed in Windstar outstanding, also our stateroom attendant Eko. We ate in Chops Grille once, not the best service but steaks were good. Giovanni’s twice, it was excellent and we had a wonderful waiter but have unfortunately forgotten his name. Staff all knew you by name, no idea how they do that. Food in main dining and Windjammer was good and my standby of salmon was always good if I didn’t like the menu. The shows were, for the most part, pretty good. We had an Aussie comic who surprised us as we didn’t think we would get his humour but he was great. Entertainment in the bars was good and varied. Only negative was RCL bumped up all prices of drinks etc. That was a bit disappointing. Read Less
Sail Date: September 2017
First Time Cruising, Choose This one as it was departing from Vancouver BC with Hawaii as a destination. Over all cruise was great. Entertainment was relaxing , Room was adequate with attentive staff, Dining was exceptional with ... Read More
First Time Cruising, Choose This one as it was departing from Vancouver BC with Hawaii as a destination. Over all cruise was great. Entertainment was relaxing , Room was adequate with attentive staff, Dining was exceptional with outstanding staff, Service in most cases was excellent there were definitely some wow factors. I was however less than impressed with the shore ex people. I found them to be not helpful or informative but eager to sell you product. I was also not totally satisfied with all the tours. I found the Kings, trains & Waterfalls in Kauai interesting no one ever did figure out what the kings reference was for, our tour bus lost it's air conditioning and the replacement was handled poorly. The Kona excursion was a stop at the coffee plantation gift shop, a lovely stop at the national park with an old village site but no guidance or narrative so a lost opportunity my opinion. Read Less
3 Helpful Votes
Sail Date: September 2017
We liked the size of the ship and have been on Brilliance and Vision before. The Radiance however looks very tired, from the Windjammer, to the dining rooms, the decor, the chipped and stained furniture, Wardrobe doors wouldn't close, pool ... Read More
We liked the size of the ship and have been on Brilliance and Vision before. The Radiance however looks very tired, from the Windjammer, to the dining rooms, the decor, the chipped and stained furniture, Wardrobe doors wouldn't close, pool towels that should be turned into rags etc. On the positive side: food was ok, staff friendly and helpful and the itinerary great. We embarked very early in Vancouver and swept right through. As we didn't disembark in Honolulu leaving the ship for the day didn't take much time. First port of call was Maui where they had a bit of a problem with the tenders. It seemed to be not well organized. Fortunately we were there over night. Therefore time wasn't really an issue. We rented a car on each island and it was definitely worth it. But be careful in Maui. We anchored at Lahaina and had to pick up the car at their major airport - which meant an expensive taxi ride. There is a closer rental car place. Make sure you watch out for that. Hilo was very good because of the Volcanoes, Kona not so much, Kauai again was great and far too much to do and see in Honolulu for the limited time we had. We are not sure if we want to get back on the Radiance before it has had a refurbishment. Read Less
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.4
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 3.0 3.8
Enrichment 1.0 3.5
Service 3.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.3

Find a Radiance of the Seas Cruise