11 Helpful Votes
Sail Date: September 2017
Things were quite unorganized on this ship from Vancouver to Hawaii. THE GOOD: (1) The food was very good, and especially loved that they finally had a gluten-free station in the Windjammer; for those of you who have Celiac Disease, ... Read More
Things were quite unorganized on this ship from Vancouver to Hawaii. THE GOOD: (1) The food was very good, and especially loved that they finally had a gluten-free station in the Windjammer; for those of you who have Celiac Disease, this is a welcomed accommodation ~ Thank you so much for that! (2) The Service in the Dining Room and the Windjammer were top notch, as always! (3) Our cabin was cleaned thoroughly twice a day by our wonderful Room Attendant! (4) The OUTSIDE entertainment was very good: 2 great singers, 2 good comedians, and 1 very good ventriloquist. THE BAD: Everything else! (1) The Cruise Director (and his wife, the Assistant) were unlike many we've had on other cruises. On our seven previous cruises, we would often see our Cruise Director several times on the pool deck; my husband and I spend the majority of our daytime hours there and we never saw either John, nor Katrina, there. Basically saw them introduce the evening shows, and rarely anytime else. The one time we did see John and apprised him of a disembarking concern, he would not accept that there was an important lack of information (a photo ID must accompany you off the ship along with your Sea Pass Card and Tender Ticket) being included during the Tender Ticket announcements, as well as on that day's Daily Compass. When I told John this, he would not accept the fact that the Tender Ticket #4 announcement was the FIRST time it was mentioned that a photo ID was also needed. He kept telling me I was incorrect. I don't have a problem with people making mistakes; it happens. But I do take offense when people cannot accept that they have made a mistake. However, since ALL of the announcements from that moment on emphasized that everyone MUST have a photo ID, along with their Tender Ticket and Sea Pass Card, as well as non-tender days all MUST have a Photo ID along with their Sea Pass Card, I'm guessing that was his way of acknowledging their omission of the Photo ID information. A simple, "Oh wow, I'm sorry we failed to include that information and thank you for bring that to my attention" would have been the correct thing for him to do! (2) Early on Day 3 of an 11-Day Cruise, I asked the excursion desk about disembarking on the individual islands. I was told the exact opposite: was told we dock in Maui, tender in Hilo, dock in Kona, and tender in Kauai. I wrote it down so I would remember. The day before getting to Maui there was much confusion on the pool deck amongst the passengers: some said the info I had was correct and others had the opposite. Turns out I'd been given the wrong information. For one who books their own excursions, this was important information that was given incorrectly to many passengers. I was also told on Day 3 that neither the excursion rep I spoke with, nor the 2 other ones she was working with had ever been to Hawaii, therefore she was unable to answer any questions regarding the islands. Still, since they were booking excursions for some of the passengers, not knowing which island we dock at and which islands we tender to is ridiculous! (3) Speaking of excursions, if you don't book your excursions with RC, you are treated like 2nd class passengers. I take offense to this as I pay just as much to cruise as those booking RC excursions and ALL passengers who have early morning excursions should be given priority disembarking. The first day in Maui, we were given Tender Ticket #7 and waited over 2 hours to finally get off the ship - this is unacceptable! (4) The bartenders were hit or miss. Some were overly gracious, while others rarely smiled and acted like you were bothering them. Thank you to those bartenders who were cordial and fun to speak with! (5) Our previous cruises had midnight buffets, pool deck BBQ's and Ice Sculpting demonstrations. Personally, I've always thought the midnight buffets were unnecessary as many were too overstuffed to enjoy eating; but the beauty of the midnight buffets were wonderful. I still don't think they are necessary and not upset they don't have them anymore. However, we have had pool deck BBQ's on shorter cruises in the past, as well as Ice Sculpting. Except for a "Sexy Man Contest," a rather lame trivia contest, and a line dancing lesson, nothing else occurred on the pool deck during this 11-day cruise. (6) I mentioned the outside entertainment was very good; however, the Royal Caribbean "Singers and Dancers" on this cruise were the most untalented we've ever seen during any of our cruises. I've always given glowing reviews about the on-board entertainment in the past; I cannot do so after this cruise. I rarely give negative reviews. Our previous cruise to this one was awful ~ felt like we were on a Disney cruise with all the kids running around unsupervised; not to mention that entire "Dream Cruise" was geared more toward children's entertainment, rather than the adults on board. We decided to give RC another chance and, unfortunately, after this cruise we have decided to either fly to a destination vacation, or try some of the smaller cruise lines. Read Less
1 Helpful Vote
Sail Date: August 2017
We wanted to see Alaska. Glad we chose this itinerary, the ports were great. Lots to see and do, both on and off board. We love the Radiance class ships, they feel like a cruise ship, not too big, not to small. We found all the staff ... Read More
We wanted to see Alaska. Glad we chose this itinerary, the ports were great. Lots to see and do, both on and off board. We love the Radiance class ships, they feel like a cruise ship, not too big, not to small. We found all the staff we met very helpful from our stateroom attendant, to our lovely dining room staff. We had my time dining, which as usual was excellent. The food in the main dining room was a high standard. The lobster on the last formal night was delicious. The diamond lounge was lovely, it was on deck 13 midships, had a lovely view, great canapes & drinks served in the evening. We enjoyed the shows we saw. One of my only criticisms of the activities offered were some of the enrichment lectures were on during the day on port days, so we missed them. In Ketchikan we went on The float plane & crab feast tour, wow! From Juneau we went to the Mendenhall glacier, well worth it. In Skegway went on The White Pass & Yukon scenic railway, it was rainy & foggy early on, but cleared later. They gave us the option of not going & changing tours because of the weather, which I thought was very nice, however we chose to stay on & I am glad we did. We got to see the Hubbard Glacier, what an experience. The only criticism was that we couldn't hear the commentary in our cabin. We chose to do the aftercruise tour 4A. Well worth doing. Our time in Denali was excellent, we saw bear & moose on our Tundra Wilderness tour, the scenery was stunning. The Husky Homestead tour (optional) is well worth doing, you get a real insight into how the Alaskan Husky is raised and cared for and the Iditarod race. Fairbanks is a lovely town, the Gold Dredge #8 & Riverboat Discovery III tours were excellent. Read Less
5 Helpful Votes
Sail Date: August 2017
Just home from our Alaska cruise with extended landtour (from Aug 25th till Sept 8th). This was a awesome experience which we would like to share with you ! When we left Belgium to Vancouver we faced a strike of the lugage handlers. So ... Read More
Just home from our Alaska cruise with extended landtour (from Aug 25th till Sept 8th). This was a awesome experience which we would like to share with you ! When we left Belgium to Vancouver we faced a strike of the lugage handlers. So our luggage arrived 4 days later then expected. Nevertheless this minor issue we had a lot of fun ! 1. Vancouver : City walking tour & Stanley Park 2. Ketchikan : Floatplane + crab feast and visited Creek Street. 3. Icy Strait Point : walk the natural trial and saw a little bit of a whale. 4. Juneau : bike tour to Mendenhall Glacier and visiting Alaskan Brewery 5. Skagway : Yukon Train to the Summit and kayaking on Lake Benhard. 6. Hubbard Glacier 7. Seward trip to Anchorage with bus. 8. Anchorage stayed in the Mariott Hotel and visited the Native Museum. 9. To Talkneeta with Wilderness Express train. Stayed in the Talkneeta lodge, had diner in the Bistro and visited the small town Talkneeta and did a little hike. 10-12. To Denali with train and stayed in Denali Park Lodge. We visited Denali National Park (8 hours tour highly recommended - we saw caribou/dal sheep/golden eagle/wolf/willow Ptarmigan). Visited Denali Canyon (had lunch there) and did the Zip line. We booked also a private photo tour with Terry Boyd - which we highly recommend. At the evening we had booked the Cabin Nite (75$ p.p. which is quite some money for the food and show). 12-13. Fairbanks visiting the museum of the North and did a steemwheel boat trip (we saw dog sledge and a small native village). At the evening we booked the Salmon Bake which is really awesome (all you can eat for 35$). Last but not least : we saw the Aurora in Fairbanks ! We cruised with Radiance of the Seas, with great food and excellent service. There was a super atmosphere at the cruise ship (friendly respectfull people & no chair hogs). All days we had beautifull weather, except 2 mornings we had some rain. During the complete trip we had very knowledgeable tourguides and drivers whom make the excursion money worth ! Last but not least we would like to thank the RC representative Jane Carel, who was on a daily contact with the airline in order to manage our lugage and provides us everything necessary to cover the first 4 days on the ship. We thought this was an once in a life time experience. But it is not ! We will go back ! Read Less
2 Helpful Votes
Sail Date: August 2017
We love Radiance of the Seas. They really stepped up the food in the Windjammer. There was always something delicious available. I only wish it was open longer hours. This is not a ship where a variety of food is available 24/7. You really ... Read More
We love Radiance of the Seas. They really stepped up the food in the Windjammer. There was always something delicious available. I only wish it was open longer hours. This is not a ship where a variety of food is available 24/7. You really have to scout out late night eats. The swimming pools are well fun. We tried the spa and had massages our first night on the ship. What a great way to start our cruise. Our cabin was always so clean and cozy. There were plenty of elevators available. Love the various lectures regarding the area and the Royal Canadian Mounted Police. Slightly disappointed in the entertainment. We like the guest entertainers but got a little tired of the ship entertainers. The sunsets were amazing. We did the all access ship tour and it was so cool. It was about a 2 hour tour. We got to see the famous I-95 hallway, the food coolers, the galley, the mechanical room and the bridge. So amazing to see behind the scenes. Read Less
1 Helpful Vote
Sail Date: August 2017
The ports were amazing. Cruising through the Hubbard Glacier was unbelievable. We learned so much about Alaskan and Native American history. LOVED the itinerary. We've been on this class ship and love the size, layout and amenities. ... Read More
The ports were amazing. Cruising through the Hubbard Glacier was unbelievable. We learned so much about Alaskan and Native American history. LOVED the itinerary. We've been on this class ship and love the size, layout and amenities. This was our first time in a Jr. Suite...and that was quite nice. We enjoyed the balcony often for site seeing. The entertainment was excellent. The headliner apparently was one of the RC singers. However, he had appeared as the Phantom in Phantom of the Opera in London. He was amazing and his headliner show was one of the best we've seen. One downside was the food. Menu in the Main Dining Room (for dinner) and the Windjammer (for breakfast and lunch) needs to be modernized with new foods and presentation. We also ate in Chops (and have eaten there 3 times previously) and were very not pleased with the quality of the food. Bacon starter and salad were great. The filet was tasteless, the potato was tiny. The other downside was our dinner server who really needed to be in a different job. He was SO slow (we were served dessert as everyone else were leaving). He interrupted conversations every single time he came to the table (rather than waiting til a break in conversation). He took orders right to left (rather than women first). He didn't know basic ingredients to a dinner dish. My other commentary was that the wifi access was spotty. Imagine our frustration when we had to resort to a web search to find out the ingredients for Chicken Kiev! That being said...we spoke to Guest Services and we were very impressed with RC for addressing the problem. The Head Server was very attentive to us and made sure that we got our meals and drinks correctly and timely. Read Less
2 Helpful Votes
Sail Date: August 2017
We took our daughter and son-in-law on this cruise. They had never been on a cruise and we got them a grand suite. They are now forever spoiled. We had only two full days at sea: the first full day and the last day. We did a tour in ... Read More
We took our daughter and son-in-law on this cruise. They had never been on a cruise and we got them a grand suite. They are now forever spoiled. We had only two full days at sea: the first full day and the last day. We did a tour in every port and had an great time on each one. The "Tribute to Billy Joel" show was comprised of songs by many different artists, not just Billy Joel. Even though that was disappointing the dancers in this show were not disappointing at all! The sea was a bit "bumpy" yet those women kept their balance and never stumbled while dancing in high heels. The service in the Windjammer and the speciality restaurants was excellent. Our son-in-law was amazed that server in the Windjammer remembered what he wanted to drink on Day 2. The only disappointing part of the cruise was Voom; connecting, speed, staying connected were terrible. It became very frustrating to us when Hurricane Harvey decided to visit where we live and we wanted to communicate with friends. Read Less
2 Helpful Votes
Sail Date: August 2017
I chose Radiance of the Seas because I wanted to do an Alaskan cruisetour and this one met the timeframe in which we wanted to travel. Since we were part of the cruisetour, we arrived later in the afternoon for embarkation and the ... Read More
I chose Radiance of the Seas because I wanted to do an Alaskan cruisetour and this one met the timeframe in which we wanted to travel. Since we were part of the cruisetour, we arrived later in the afternoon for embarkation and the lines at that time were minimal so it was an easy process to check in (already had my seapass printed) and get our first photos taken. We had an inside cabin 4031 - it was a decision between the cruisetour with an inside cabin or the just the cruise with a balcony. We chose the cruisetour and I'm glad we did because it was very foggy on our travel so you couldn't really see anything from the ship - including the Hubbard Glacier (boo). It was my husband, me, and our two boys (ages 6 and 7). The bed was sizable and comfortable, but I didn't like that the bunk beds were on top of it. On a disney cruise we did, the sofa turned into a bunk and there was a bunk on top of that and there was a privacy curtain in between - I liked that set up better. My 6 year old was afraid of the bunk so he slept on the sofa. The room was small, but manageable. I wish they would provide more drawers rather than the ledges in the closet. We did not upgrade to any of the specialty dining areas - and we ate in the main dining room every night except one. I had traveled on Royal Caribbean years ago and just remembered the food being fantastic - that was not my experience this time. The portions were really small, the food wasn't cooked well, the desserts were lacking. It seems like they put all their focus on the food in the specialty dining areas which I think is wrong. Also- when I cruised previously, they had like midnight buffets with ice sculptures, etc. There was nothing like that this time. You could only get hot dogs and pizza after 9 pm unless you ordered room service (which they now charge $7.95 for). The windjammer buffet was good. I really liked Mexican day. They said there was a Rita's Cantina but I don't think they offered that any longer. The shops were fine - they were having a lot of sales on Alaska merchandise since it was nearing the end of that season. What I didn't like was that it was very narrow passage as they had a huge island store - and you had to pass through there to get to the Aurora Theater - it got very cramped so we learned to go through the 4th floor cabin area to bypass that. You also walked through the photo area and art gallery to get to the Theater on the 5th floor. The weather was very cold and rainy throughout much of our cruise so we couldn't do any of the outside activities until the final day where we did mini-golf, soccer, etc. There is a rock wall on the ship but since there was really only one viable day to do it, the lines got pretty long for that and my kids didn't do it. There is an outdoor pool, a kids outdoor pool, and indoor adult pool - we didn't use the pools. There were limited hours for kids at the indoor pool and they didn't offer any evening hours so if you took advantage of going in to the ports during the day, you couldn't really use the pool if you had kids. There was also an arcade - the games were really expensive and sometimes took your money. there is a casino and cinema on it as well - we didn't have time to use those. My husband and I went to several shows in the Aurora Theater - most of them were really good. There was one that everyone was talking about the next day and not in a good way (a physical comedian)- the other 2 comedians were really good. My husband and I even participated in the married game show so that was fun, they even gave us a cd of it before we left the cruise. We participated in a couple of trivia things and I did karaoke one night. I think there was a good mix of things to do. My kids loved the kids club- Adventurers Ocean. They didn't want to leave there, and all of the people working in there were great and nice to the kids. They advertised their hours in advance - it was free until 10pm. After that, it was $7 per hour per child. Since they had a gagaball tournament every night at 10pm, I had to pay so they could participate. It would be nice if they would do that earlier or stay open later for free, but my kids had fun so it was worth it. They also had family scavenger hunts, bingo, and science experiments so that was fun to do as a family. Our cabin steward and waiter were wonderful - gave impeccable service. I was less than impressed by Guest Services. I talked to two different people there and they were borderline rude like they couldn't be bothered to answer my questions. The ports were fine - I'm not a big shopper so I didn't pay much attention to the ports. I would say Ketchikan was my favorite one. I did excursions at each port which I will review separately. I did book all of mine through Royal Caribbean just to avoid any hassles. I'm not sure if I would travel Royal Caribbean again - maybe if I got a really good deal I would. I'd like to try Norwegian or Princess. Read Less
Sail Date: August 2017
I did a lot of research on my port of calls and booked great excursions. I left the excursions at risk of getting cancelled to days that I was staying in Anchorage after the cruise. Such a great move. We did not have a single thing ... Read More
I did a lot of research on my port of calls and booked great excursions. I left the excursions at risk of getting cancelled to days that I was staying in Anchorage after the cruise. Such a great move. We did not have a single thing cancelled due to light rain which made our trip perfect. If you are looking for a lot of nightlife this is probably not your cruise, but normally travelling to Alaska is more relaxed and about enjoying your scenery and company. Staying a couple days in Vancouver and a few days in Anchorage really made this trip complete for us. It was the perfect amount of time to fit in everything we wanted to do. We saw all the wildlife on our list and saw the prettiest sites Alaska had to offer. Dining was great and full of seafood options. That being said, if you do not like seafood like I do not, you may want to check menus nightly before going to dining room and see if maybe Windjammer is a better option. Using the dining room for breakfast and lunch is amazing. Read Less
Radiance of the Seas Ratings
Category Editor Member
Cabins 4.0 4.2
Dining 4.0 4.0
Entertainment 5.0 3.8
Public Rooms 5.0 4.4
Fitness Recreation 5.0 4.1
Family 5.0 4.1
Shore Excursion 3.0 3.8
Enrichment 1.0 3.5
Service 3.0 4.4
Value For Money 4.0 3.9
Rates 4.0 4.3

Find a Radiance of the Seas Cruise