"We chose this cruise based on the land tour option (that option gets 2 stars, as it was a shoddy haphazard attempt to piece together a land tour that fell way short…I will write a separate review… but know this… Princess & Holland America have the land tour down pat!Some had no food options on Mondays and the buses, tour director (only one for 2 bus loads) are contracted out to Premiere Tours, the feeling was they did the bare minimum to provide lodging and service… although, it could’ve just been our tour director Heather, who did not want to hear anything negative (such as 2 mobility impaired parties not wanting to be in a room only accessible by 2 flights of stairs)...."Read More
We are frequent cruisers and have sailed on many different lines and size of ships, but over the last ten years have favored Royal Carribeans brand as our favorite line. Knowing that Celebrity is a brand under the Royal fleet and never sailing on Celebrity we wanted to try and compare what Celebrity offers as a premium line under the RC umbrella. We were not disappointed but frankly impressed with ...
I am a very loyal customer to Celebrity so I am not happy to report this cruise was disappointing at the very least. I am convinced Celebrity uses this ship and itinerary to train new staff. Customer service and job knowledge was lacking. The manager of the Blu Restaurant refused to enforce the dress code. Nothing like trying to have dinner sitting next to people in shorts, tank tops, flip ...
We are a mid-50's couple who have been cruising for 25+years with multiple cruise lines over the years. This particular cruise was planned as a combined Christmas, Birthday and Graduation cruise. there were 5 total travelers, we booked 2 concierge balcony cabins, one for my wife and I and one for our son (17), daughter (21) and her fiancé (24). Our disappointment was with the overall service and ...
Whilst the cruise we expected, in the way of ports, we have seen a decline in the level of service since coming back after COVID. Activities staff have been cut right back to two and the number of waiters greatly reduced. No longer any in the theatre. I’m guessing with it being over the holiday period it felt American centric, but that’s no big issue. Aqua food & service for the first two nights ...
chose this cruise because of the destination and the excellent pricing. Ship is older but well maintained and the newer furnishings are soft colors and interesting. Ship was less than one half full and that made for open elevators and less congestion all over the ship
We had all shots and boosters and pretest but still got Covid on the ship. We quarantined for 5 out of the 15 days in our room ...
We chose Celebrity because of friends who have sailed with them before and highly recommended this cruise line.
Let me preface this by saying that we've been on many cruises with other cruise lines and we were really anticipating going on a Celebrity ship for the first time.
To begin, our balcony room was tiny. We barely had enough space to maneuver around the room. Secondly, the food in ...
This was the fourth Celebrity Cruise we took in the past 20 years. The overall experience was still good. Staffs were nice and polite. But I found a lot of very new unexperienced staffs around. This probably due to shortage of staff after pandemic re-opening.
Cocktails were inconsistent, made differently from different bars. I had ordered 4 or 5 mojitos in this ship, only one of them tasted ...
This cruise was originally planned for August 2020 and of course COVID caused the trip to be pushed out to 2022. After months of worrying about air transportation everything worked out fine. We arrived in Seward a few days prior to boarding, and everything went well. We had not been on any ship since 2019 so we were all excited to do this trip.
This was our first time in a Celebrity Suite, and ...
We took this cruise to travel with Canadian friends to Alaska, we’re from the UK. Sadly the main problem is the fact we’re from different countries, we were not able to book dining to eat together. There seemed to be no solution to not being allocated a dining table together other than queueing for up to 40 mins, despite having our bookings linked. August was not a good time to escape noise, ...
We chose this cruise because the ocean view rooms looked nicer than Norwegian and had better add-ons (tips, wi-fi, classic drink package) for the overall price. The big square window with a loveseat looking out was a big plus over a small porthole between the 2 beds. We ended up bidding on a balcony room and got it! so we didn't actually stay in the oceanview room, but I'm assuming the room ...