Silversea Silver Shadow Cruise Reviews

We had heard excellent reports on Silverseas from friends who had travelled with them. So when we decided to take a cruise to Alaska they were the obvious choice. The cruise was delayed by one say due to problems on the previous cruise. There was little or no information provided by the company and no member of staff from Silverseas came to the hotel where the majority of the passengers were ...

Said to be high quality ship/line and good Alaska schedule. Silversea is NOT coming back well from covid; pre-travel experience poor. Checked me in wrong twice. Difficulty with Silversea air arrangements. On ship: wonderful cabins, amenities. Great service, and food (though weather precluded one of the 3 restaurants). Most excursions cancelled for various reasons. Ship broke down and spent ...

This cruise was to be a celebration of my husband's retirement and our 36th wedding anniversary. It was a constant worry from the beginning. The SS Covid requirement of a negative test before boarding led us on a scramble around Anchorage the morning of boarding to find a test without the support of the cruise line staff. We knew the requirement but not how difficult and expensive it would be to ...

While the front-facing staff on Silversea are uniformly friendly, it was evident from the start that things were out of sync. the life boat drill that left us sitting for close to an hour because it was started with boarding incomplete. A guide to take us to our life boat station that failed to do so. Menus that were missing pages or for the wrong service. Orders that were unfulfilled or ...

I have been on this ship before and enjoyed it. The cabins spacious, the food excellent, entertainment not the best, but OK and the staff so courteous and helpful. On the 2nd port this time we were put into lockdown in our cabins while a patient results were awaited and unfortunately he was positive for Covid-19 15 March 2020 End of cruise holiday. Food is excellent ...

Prime reason for picking this cruise Falkland Islands on my bucket list. Ship has a wow factor with the addition of Arts Cafe and new style reception and boutiques. Restaurant and La Terrazza comfortable dinning venues. La Dame seating layout not to our taste, Grill uncomfortable now cushions are not available for the chairs. Food spoiled on many occasions by being cold mainly in the ...

Embarked in Barbados after a 3-day visit to that pleasant but (to me) mildly dull island. Embarkation was so easy we weren't sure if we were done (!) and cabin was available immediately. Our butler Daniel has helped me understand the point of a butler on a cruise ship (on prior ships we never saw them, didn't see the point) - eg. he polished my husband's shoes without us asking and found him a ...

We had previously sailed on the sister ship Silver Whisper during a world cruise in 2017. Perhaps we were spoilt for the 15 days we were on that trip but by comparison the service levels, courtesy, warmth and welcome from the Silver Shadow team come a poor third. For two days the pool was an ugly yellow green, possibly algy which of course can happen, but the indifference of the staff who just ...

Suite chosen as it was to go South and enjoy a gracious Christmas at sea. Unfortunately there was no priest or minister aboard unlike other cruise lines during such holidays. Cabins/suites are now very handsome and luxurious. Unfortunately the size of the ship does not handle rough seas well. Cuisine was fine, but not outstanding and meals especially soups were tepid versus hot; likewise a steak ...

We wanted to try another 6 star line and we were not disappointed. Embarkation was very easy. It helped that we left on a Tuesday and were the only ship in port. We arrived earlier than noon and were allowed on the ship. Service at lunch was very slow, but fortunately it improved greatly. We were led to believe that it was dressier at dinner than it actually was. Most men wore jackets for ...