Sail Date: September 2018
I chose this cruise because it worked with my schedule and I got a great price on it. I have cruised multiple times on both oceans and rivers, but this was the smallest ocean ship I have ever sailed on. I was a bit nervous about the ... Read More
I chose this cruise because it worked with my schedule and I got a great price on it. I have cruised multiple times on both oceans and rivers, but this was the smallest ocean ship I have ever sailed on. I was a bit nervous about the size and the possibility of waves, but it was smooth sailing the whole time. From the time we embarked until the time we disembarked, the staff did everything in their power to make our cruise great. They learned our names, drink preferences, etc. They were receptive to checking inventory for beer I asked for that was not immediately available. They room steward answered promptly when called. Cannot say enough about the great service and the bright, smiling faces of the crew. The ports of call were very interesting. I had been to Lisbon and Barcelona before, so we did not do any exploring there. Tangier, Malaga, Cartagena, Tarragona, Almeria, and Ibiza were very interesting. I did not expect the weather to be as hot as it was and consequently we could have packed extra clothes this time and would have used them. I had to wash in my sink a couple of times. The shore excursions we took from Wind Star were pretty good for the most part, but I do believe that they are rather pricey. I was able to book some private ones of my own for much less money. The food was very good. The menu could have had some other non-beef or fish options but I managed to find things to eat. The nightlife was okay - we were tired from all the walking and the heat so we didn't need anything too strenuous. The highlight was the Crew Talent show. What an amazing and talented bunch of employees the Wind Surf has. Read Less
1 Helpful Vote
Sail Date: September 2018
We had been on three Wind Star cruises before but all were on the smaller Wind Song and Wind Spirit ships so we weren't exactly sure on what to expect with the larger Wind Surf. We loved it. Our cruise had 296 guests on board but you never ... Read More
We had been on three Wind Star cruises before but all were on the smaller Wind Song and Wind Spirit ships so we weren't exactly sure on what to expect with the larger Wind Surf. We loved it. Our cruise had 296 guests on board but you never seemed to see any crowds at all except perhaps during dinner in the main dining room. As like all Wind Star cruises the crew were so friendly and helpful. Cruises typically make or break themselves on the food, our food was exceptional, both in quality and variety and having 2 other dining options besides the main dining room was great. Our stateroom was not overly large but was very well laid out and had all the amenities we had come to expect from Wind Star. It was great having 2 options to dance and listen to live music after dinner in both the lounge and the Compass Rose bar. We left ports quite late each night so rarely saw the casino open or very busy, they could use a craps table to give us dice players an option. The ports of call were amazing, each one different and offering great options to do and see. If I was to get picky my 2 negatives were the cost of the shore excursions and the beverage packages. Shore excursions seem to have become a major profit center for the cruise line. On past cruises our nightly introduction to the next day's port was more a general discussion of the history/culture while now it's more of a run through of all the shore excursions that can be bought. We booked 2 shore excursions on our own prior to travelling that were identical to the ship's version and paid less than half the price. The shore excursions we did do through the ship were very well run, professional and insightful. The beverage package is pricey and sort of mickey mouse for an upscale cruise line. Why not just add $300 to the price of the cruise and make it all drinks included, minus the high end stuff. Bartenders always needing to determine what package you have or if you even have one, it was annoying and unnecessary. Overall, a great cruise with great people, love the Casual Elegance atmosphere. Read Less
4 Helpful Votes
Sail Date: August 2018
We have sailed on all of the Windstar ships at least once and some more than once and this was one of the worst sailing experiences we encountered on any cruise line including Princess, NCL, Carnival, or Royal Caribbean. The deck crew was ... Read More
We have sailed on all of the Windstar ships at least once and some more than once and this was one of the worst sailing experiences we encountered on any cruise line including Princess, NCL, Carnival, or Royal Caribbean. The deck crew was there but almost non-existent. When able to get their attention, they were curt/rude. Tables at breakfast most days were left un-cleaned while guest stood waiting for a place to sit. Getting a refill on coffee...non-existent...had to fend for yourself. The food was average at best. The rear deck & bar were closed about 5 - 6 each evening. This should have been the "hot spot" on the ship! Great venue went unused. Tours were "fair" at best. A couple of them a waste of time and money. Our experience on past Windstar cruise was that within two days most of the principle staff knew us by our names. On this cruise, only our room steward could address us by out names. We'll look for other small ships for future cruises. Read Less
1 Helpful Vote
Sail Date: August 2018
My husband and I chose this cruise as we were more interested in the destinations it sailed to than the onboard amenities. This was our first cruise and it exceeded all of our expectations. The staff was wonderful, they couldn’t do ... Read More
My husband and I chose this cruise as we were more interested in the destinations it sailed to than the onboard amenities. This was our first cruise and it exceeded all of our expectations. The staff was wonderful, they couldn’t do enough for us. The ship was beautiful, especially during the times the sails were up. The food was out of this world. It was the best we had during our entire European vacation. I really can’t think of anything that Windstar could have improved on as far as the onboard experience was concerned. The only downfall was that some of the ports weren’t as picturesque as we’d imagined. If we would have done our research beforehand, we would have booked excursions at those stops. Windstar lives up to its reputation and I met many passengers who were experienced travellers with the cruise lineIt wasn’t an inexpensive vacation but it was worth every penny. Read Less
1 Helpful Vote
Sail Date: July 2018
I chose to sail with Windstar to celebrate my 50th Birthday accompanied by both my parents and sister. Below is an honest and unbiased review of what was a very positive experience. It is obvious on boarding the Wind Surf that she is ... Read More
I chose to sail with Windstar to celebrate my 50th Birthday accompanied by both my parents and sister. Below is an honest and unbiased review of what was a very positive experience. It is obvious on boarding the Wind Surf that she is not just any cruise ship and that Captain Gerry Hogan is very proud her. Quite rightly so. Wind Surf is the flagship of the Windstar fleet and she is a beautiful sailing motor yacht. Captain Hogan is there to welcome his guests onboard and he is there at the end the journey to bid you farewell. It’s a personal touch that sets the tone for a cruise that is truly different. As she sails from destination to destination you’ll feel immersed in the experience, rather than just a passenger travelling upon a ship. The Staterooms might be more functional than they are luxurious, but they are nicely appointed with comfy beds, quality bathroom products and lots of storage space. The Staterooms give you the feel that you are actually on a sailing yacht rather than some grandiose floating hotel. The quality of the food throughout the ship is excellent and there are some lovely dinning options, with two speciality restaurants located on deck and a ship’s BBQ night which none of us will forget! AmphorA is the main dining room. It is sophisticated and elegant with service to match, without being over stuffy. However it is customer service where Wind Surf really excels and without doubt it has to be said, it is second to none! The ship’s crew are beyond outstanding and work tirelessly to ensure your cruise will be an unforgettable one. They have a sense of camaraderie that will make you feel you’re amongst friends and not just there as a paying guest. Windstar deserve every accolade they win. Congratulations! Our thanks go to all the Wind Surf crew for making our trip so memorable. They say Windstar is “180 degrees from ordinary” … “that she will feel like your own sailing yacht.” They are bold claims, but when her sails go up on your last sail away, you’ll know what they mean. Wind Surf … She is is special ship that none of us will forget. Read Less
2 Helpful Votes
Sail Date: June 2018
We had seen most of the Med on previous cruises but had missed the North Italian coast and the French Riviera. This cruise fit the bill with 3 Italian ports ,Monaco and 3 French Riviera port stops. Unfortunately a week before the cruise my ... Read More
We had seen most of the Med on previous cruises but had missed the North Italian coast and the French Riviera. This cruise fit the bill with 3 Italian ports ,Monaco and 3 French Riviera port stops. Unfortunately a week before the cruise my wife became ill and needed a wheelchair temporarily to get around. I considered cancelling all of our excursions but the Destination Manager assured me they would get us on our excursion and get the most out of the cruise as we could. And they did exactly that going way out of their way to insure we saw everything we came for. Only had to cancel one excursion in Monaco that just couldn't be done in a wheelchair. Everywhere we went on the ship they went out of their way to accommodate us and make things easier. I can't say enough good things about the crew. The food on the ship was absolutely delicious and with 3 dining area on a small ship we never had to wait. The wait staff was efficient and quick with a recommendation. With just over 300 passengers the crew and passengers soon became very familiar with each other. I have never seen ship's officers so visible and everywhere on the ship. The Captain and all other senior officers seemed to be greeting passengers all over the ship including when we arrived and disembarked the ship. Staff interacted with guests at a crew talent show, line dancing and other events. The cabin, while not significantly larger than most cruise cabins, had a generous amount of storage. We usually are fighting over hangers and drawers but not this time. The bed was fine and the bathroom adequate. The ship is definitely showing it's age. At almost 30 years old you can tell it has undergone many paint jobs and renovations. There was absolutely nothing wrong with it but you could still see many things that would be designed differently today. Still, to be on a sailing ship with all the sails up through the Med was quite an experience. A great feature was the back swimming deck. With all the toys you could want you could swim, snorkel, kayak paddleboard or have the crew tube you around the ship. While the ports were very important and interesting, the ship and crew were the highlights of this cruise. Read Less
9 Helpful Votes
Sail Date: June 2018
We had a wonderful time on the wind surf. We didn’t expect to.... We’re not “cruise people” - The idea of a cruise ship is just gross to us. We tried the Windstar cruise because a sailboat charter wasn’t able ... Read More
We had a wonderful time on the wind surf. We didn’t expect to.... We’re not “cruise people” - The idea of a cruise ship is just gross to us. We tried the Windstar cruise because a sailboat charter wasn’t able to get us to all the places we wanted to go. What we found was the WindSurf was a lot more enjoyable than a sailboat charter. Much less work, great food, great staff. In terms of value, it was a really affordable way to go to some of our favorite places. What really set this ship apart was the staff. They were just amazing. It was delightful to have a room steward - thank you Bayu – who would clean up our cabin and even do our laundry every day. We got really spoiled. The bartenders were also great especially Maria. And the service staff for the onboard meals were just delightful especially Charlie. The itinerary for this cruise was great. It started in Rome, then went to Ellba, then Portovenere in the Cinque Terra, then Portofino, then Monaco, St Tropez, La Lavandou and ending up in Nice. These are great yachting destinations. The key thing about the WindSurf was the value proposition. We could’ve chartered our own yacht and spent 20 times more for the same itinerary, but this let us pretend we were Billioaires for a few days on a budget. Our fellow passengers were nearly all American and generally retired but we also met some people that were closer to our age (30s) and more active. The ship itself was very beautiful and interesting. It clearly is in need of an update, but don’t let that scare you away as it’s really something special to experience. The food was much better than we could’ve imagined. But we were a little disappointed with the wine selection. It would’ve been nice if they would have had more local Italian and French wines versus the California-centric wine list. (Especially because we couldn’t really bring any wine into the ship). But now I’m just sounding snobby. We must send a big aloha and thank you to the team members who made this trip so fun. Captain Gerry was great and we enjoyed our chats in the bridge with him. The bar and dining team was great with Naria and Charlie deserving special recognition and of course Bayu our room steward who completely spoiled us. Thank you WindSurf team for a great week in the Med. Read Less
2 Helpful Votes
Sail Date: May 2018
Taking a Windstar cruse has always been a “bucket list” adventure for me. My husband has never been to Italy and I always wanted a reason to return, so the itinerary sold us and we could cross many travels off our list. So this ... Read More
Taking a Windstar cruse has always been a “bucket list” adventure for me. My husband has never been to Italy and I always wanted a reason to return, so the itinerary sold us and we could cross many travels off our list. So this is a first-time Wind Star cruiser review. I loved the idea of sailing on a smaller ship. I’m 49 and my husband is 59, so we weren’t looking for a large ship, nor all the hoopla of the large ship offerings. We knew going in the entertainment at night was limited, and the general age population was going to be a bit older and were okay with this. Upon getting to the port, the embarkation process was quick. We signed waivers for the water sports deck, a health questionnaire and shook hands with the captain and onboard we went! They collected our passports (they hold onto them for the duration of the cruise and provided us with our key cards. We were able to sign up for dining options (a couple of restaurants require reservations) at that time and then headed off to our room to drop off our hand luggage. The veranda was already opened for lunch, which was welcoming and had a good variety. The ship: The Windsurf holds 300 passengers and almost 200 crew. Good ratios for personalized service. The ship is beautiful, but you can see it’s going to need to be dry docked soon. Little things like seeing deep scratches in the wood floor, frayed carpet in areas, and rust and barnacles on the keel indicated this ship needs a bit of TLC. That being said, all these issues also leant itself to the charm of there’s no overdone grand staircase, neon lighting, grandiose or brass railings that you would see with the uber-larger ships, and we were perfectly okay with that. The deck chairs are in good condition, the bars are orderly (although I noticed the mirrors are in desperate need of cleaning) and the dining rooms are gorgeous. One of the best parts is the open door policy the bridge has for passengers to come in and see the controls and talk with the crew. They’ll close the bridge when going into port or leaving, for safety, but we went in at midnight one night and talked with the crew. They were just as inviting then as in the middle of the day. The room: We got a deck 1 room (room 129) mid ship. It was comfortable and tastefully decorated. There’s plenty of storage space, taking advantage of every nook and cranny. The bathroom is larger than most cruise ship bathrooms for a standard sized cabin. There was a double closet with plenty of hangers, a safe, a mini bar and fridge stocked with sodas and beer and a tray of fresh fruit. There were bathrobes and slippers for us, as well as L’Occitane bath products and soaps. Our room attendant was sweet and turndown and make up service was always quick. One day, I had to leave a note for additional soap and shower caps, which in my opinion should be automatic, but otherwise, she was pretty attentive. The dining experience: We didn’t eat in the French restaurant, the Stella Rose, so it wouldn’t be fair to comment, except to say the dining room is classily decorated. The AmphorA is the main dining room. The food was always outstanding and well proportioned. It’s open seating, so you have the ability to show up and either dine by yourself or join others at a larger table. My husband and I are pretty social, so we opted to join others on most nights and found ourselves meeting new people and making some great friends. They serve specialized courses each night, but also have some standards every night, in the event you didn’t like any of the specials. If you want a specific wait staff, you can ask the matre’d and they’ll seat you in that server’s section. If you have allergies, all you have to do is let them know and they’ll provide you with a menu for the following night’s meal and you choose your options. They’ll prepare that meal selection with respect to your allergies. The Veranda is the restaurant for breakfast and lunch. We only had a couple of lunches on the boat, so I won’t give a large review on this, but the breakfasts were amazing! There’s a full buffet, a omelet bar and an a la carte order menu where you can get eat waffles, pancakes, eggs Benedict and more. At night, the Veranda is converted to the reservation-based restaurant for dinner. Candles is Serves lots of specialized choices. We had filet mignonette or chicken and seafood skewers. Everything was delicious and prepared to perfection! Entertainment: By day, The Windsurf has a platform water deck and on certain days, the staff will open it up, for water sports like kayaking, water skiing and just swimming in the open water. By night, the entertainment is limited, but you make it your own. There is a small casino with tables and slots. The main lounge had a 4-person band, but their song choice was “sappy” so we headed over to a deck bar, the Compass Rose, where a duo, “Marci Gras” rocked the place until they closed every night. There’s a crew talent show one night, which is silly fun. We didn’t do any shore excursions. We researched the ports and did our own thing. Some ports we just walked around and explored, in other ports, I hired private guides (for much less than the private tours offered by WindStar) so we could get a customized taste of the ports. Many people we met did take the shore excursions and the reviews were mixed based on the expectations versus the reality, but overall, they seemed to have a good time. If you would like to know about our excursions, feel free to contact me directly. We had such a great time that we were saddened to disembark in Venice. There was nothing we would change about this cruise, and I haven’t been able to say that on most cruises. My husband and I agree that after this experience, we don’t ever see ourselves on a large cruise ship again. The experience of getting to know most of the passengers, the crew and the intimacy of it all really appealed to us. We would definitely consider another Windstar cruise and now that we’ve done the largest of the fleet, I’d be interested in trying the yacht/liner fleet as well....of course, it’s all dependent upon the itinerary. Read Less
2 Helpful Votes
Sail Date: May 2018
This was our third Windstar cruise, our second on Wind Surf. We chose the cruise for the itinerary, Italy, Montenegro, Croatia, and Slovenia. The ports did not disappoint! We enjoyed a wonderful variety of experiences, from discovering ... Read More
This was our third Windstar cruise, our second on Wind Surf. We chose the cruise for the itinerary, Italy, Montenegro, Croatia, and Slovenia. The ports did not disappoint! We enjoyed a wonderful variety of experiences, from discovering ancient history to sailing and exploring caves. The primary draw of Windstar’s small ships is the sense of community and friendship that develops over the cruise. The groups seems to come together after 3-4 days and, for this reason, we loved the longer duration of this trip - 11 days. We had a real sense of making friends and enjoying each other’s company. The ship is scheduled for a makeover in a few months and it will benefit from this. However nothing about the state of ship detracted from the cruise. The cabins and public rooms were all clean and welcoming. We booked the basic cabin for this trip, but were pleasantly surprised with the amount of storage available. We didn’t feel crowded at all. The staff on Windstar excels. Everyone onboard was friendly, knowledgeable, and easy to approach. All crew members, from cabin stewards to the captain himself, were out and available for any questions or requests. We really enjoyed seeing some people from past cruises who remembered us and treated us as long lost friends. Well done! Food was great! We appreciated the offerings and the portion sizes. Entertainment was great in one venue (Compass Rose) but OK in the other. Still fine for what we wanted. Only criticism - the Windstar has been acquired recently by a new company and many of us noticed a decline in some of the things that made the brand special. The new ownership seems quite focused on the bottom line and thus has cut back on lots of little things, like the welcome aboard gift for returning passengers, and the refreshing of bathroom amenities. But more frustrating to us was the lack of response to customer concerns from the home office. We had booked early and were assured a “best rate” but, when the inevitable price drops occurred, the customer service team were indifferent to our disappointment and didn’t offer any compensation. (In the past we’d been offered wi-fi or laundry services to offset the price drop) Other passengers we spoke to had similar experiences. Luggage tags, hors d’oeuvres etc. are small things, but with all the cruise offerings available, it is the Windstar experience that keeps people coming back. Let’s hope they return to their roots. Read Less
3 Helpful Votes
Sail Date: May 2018
I have sailed on 7 different cruise lines on multiple cruises to the Caribbean, Mexican Riviera, Russia, Alaska, and Europe. Wind Surf was launched for Club Med in 1989 (30 years old). Dry dock and total renovation and redesign cannot ... Read More
I have sailed on 7 different cruise lines on multiple cruises to the Caribbean, Mexican Riviera, Russia, Alaska, and Europe. Wind Surf was launched for Club Med in 1989 (30 years old). Dry dock and total renovation and redesign cannot come soon enough! This is an old boat and feeling rundown and shabby (not chic). And the sails may wow folks in port, but there is a lot of hoopla over the "unfurling" of sails and playing the same Vangelis music every evening. First time was interesting, but come on folks, what's the big deal. The passenger demographic of this cruise line is well-healed seniors in their 70's who have more money than travel experience and are easily impressed. Overall, the value simply wasn't here. Some may feel they are part of an exclusive guest list of 300 passengers, but the ship is small, staterooms are very small, food service is adequate but average and entertainment is virtually nonexistent. Staff is under pressure to do their jobs and wanted little to do with passenger's requests or comfort. Overall the promise of Windstar's promotional website and literature does not match the promise of a personal and unique experience, an engaging staff, or amazing luxury cruise yachting experience. Boarding the ship in Rome (Civitavecchia), I was astounded that only one of the two elevator was functional at embarkation and the crew had that elevator tied up for hours delivering luggage to state rooms. No staff elevators on board this ship. I spoke with the Reception Desk and they promised each day that the second elevator would be fixed anytime. It took 3 days and constant reminding the desk that there are a lot of very senior passengers who have mobility issues and need the elevator. After repair and elevator started functioning again, they shut down the elevators several times during the cruise and placed an "out of order" sign on the doors. This old ship should never have left port without both elevators functioning. Our cabin was the smallest stateroom ever, with minimal closet and storage space. Bed linens were nice, but the beds were broken down and should have been replaced a year ago. But the bathroom was downright difficult and out dated. I'm 5'11", 185 lbs and it was close for me. Cannot imagine how some on board managed to shower or use the toilets as the space was so tight. Luxury Yacht? Not in my book. Each evening as passengers returned to the ship after a day of excursions, we would congregate on the pool deck expecting to watch the exit from ports during sunsets, relax, swim, chat and enjoy some bar beverages. At 6:00 pm, staff beginning removing all umbrellas, closing pool and jacuzzis, collecting all towels and bar glasses and shutting down the Pool Bar and Deck. Fresh towel bins were empty. Many passengers voiced their objections at this untimely closing of the large pool deck of the ship but staff had their orders and ignored the passengers requests. While reclining in swim wear, we were told to go upstairs and order our drinks at that bar. Then they collected and stacked the chaises to clear the deck. Stupid Ship and Bar Policy. After while, passengers gave up requesting to leave the Pool Bar and Deck open while we sail out of ports. The cruise itinerary was a major draw for us; visiting ports of east and west coasts of Italy, and the Dalmatian coast. Visiting the cruise ports was great fun, but certainly there were the other "mega ships" in port, also. So the idea that the ship is so "small" (700 ft isn't really small), we could sail into ports restricted to larger ships was false. And unfortunately for some, the rear ship "marina" was only lowered twice on the cruise. Many were disappointed that equipment was not in good condition and the kayaks were not available as they posed competition to the local businesses. Shore excursions? Unless you have money to burn, take time to research the cruise ports and figure out what interest you, rather than pay outrageous fees for Windstar excursions (yes, were talking several thousands extra for excursions). It seemed every time you turned around, there were extra charges, overpriced drinks, extra gratuity for staff (I'm glad to tip for extraordinary service), staff saying "no", not possible, cannot do that, sir. Certainly not the promise of the Windstar Cruises. One bright spot in the ships staff was the Gym Facilitor, Nathan from South Africa. Very knowledgeable in fitness and exercise and very aware of the age of his passengers. Well done! I will definitely sail more cruises in the future, but definitely not on Windstar ships. As a matter of fact, we've already booked a Viking River Cruise for 2019. Read Less
Wind Surf Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.0 4.4
Entertainment 3.5 3.7
Public Rooms 4.5 4.4
Fitness Recreation 3.5 4.1
Family N/A 4.1
Shore Excursion 4.0 3.8
Enrichment N/A 3.6
Service 3.5 4.7
Value For Money 4.0 4.2
Rates 4.0 4.1

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