17 Helpful Votes
Sail Date: June 2017
1st time on this ship but 8th time overall on Disney and it was excellent! Ship was smaller than what I'm used to on their other ships, but it after a day or two it felt normal and it was fine. Dining was excellent, Irish Pub was ... Read More
1st time on this ship but 8th time overall on Disney and it was excellent! Ship was smaller than what I'm used to on their other ships, but it after a day or two it felt normal and it was fine. Dining was excellent, Irish Pub was comfortable and homey, Cabannas was a little small in the dining area but food was fine...coffee house was excellent. Spa and staff were great. Cusotmer service was excellent. Only concern we had was with the weather- when you go to Alaska they tell you to be prepared for the rain and it was a misty rain in Skagway and Juneau, but a down pour in Ketchikan. the weather couldn't be helped and that was fine. The ports were clos to towns and that was great. I was happy finding indoor oriented activities and it was comfortable. Overall the exepreince was amazing and I'd recommend it to anyone. Nobody does it like Disney! Read Less
10 Helpful Votes
Sail Date: June 2017
Traveling with a family group of 10- 2 seniors, 4 adults, and 4 children (8, 5, 2, 1). Everyone loved the Alaska scenery, but we truly loved the personalized service of Ricardo and others that made each dinner special despite the challenge ... Read More
Traveling with a family group of 10- 2 seniors, 4 adults, and 4 children (8, 5, 2, 1). Everyone loved the Alaska scenery, but we truly loved the personalized service of Ricardo and others that made each dinner special despite the challenge of so many little ones and my allergy precautions. The servers knew each of us by name and quickly learned our preferences, and showed Exceeding patience with our little ones who were no always on best behavior. The Princesses - - particularlyTiana; the Characters- esp. Chip and Dale and Pluto, and the musicians -- particularly the Summerwinds duet and Ben on Saxophone at Tiana's place-- were super in engaging with customers graciously and providing marvelous entertainment. Bam made sure our cabin was always refreshed and ready; again, the people on our hall all recognized the kids by name, and they felt right at home-- and we loved it! We were expecting to love the characters and musical shows but were pleasantly surprised and impressed with the Naturalist presentations on board (glaciers, whales) and the service across the board! Wanted to book again as soon as we disembarked! Only wish on the glacier viewing day there would have been narration available live and that wildlife sightings were somehow broadcast/shared more. Also would have liked more info on what was or wasn't included in fitness options. Had impresssion all spa things were extra, but wonder if the cycling classes all cost, etc., because we learned afterwards you could use the spa showers without extra fees. It would have been nice to have use of stationary bike or to know if any fitness equipment or classes were available without buying extra passes/fees. Read Less
45 Helpful Votes
Sail Date: May 2017
We are a family of three - my husband and myself are both 29 and we have a 3.5 year-old daughter. This is our 3rd cruise as a family (one previous with Carnival and another with Disney); my husband and I did a Carnival and Norwegian cruise ... Read More
We are a family of three - my husband and myself are both 29 and we have a 3.5 year-old daughter. This is our 3rd cruise as a family (one previous with Carnival and another with Disney); my husband and I did a Carnival and Norwegian cruise prior to having a child. Of the three cruise lines, Disney had far exceeded any expectation each time. We sailed from Vancouver, which is only about a 2.5 hour drive from our hometown. Vancouver is a lovely city (we've been a few times before). We spent two nights prior to embarkation at Times Square Suites (great for families!), which located in West End near Stanley Park and the waterfront promenade (we spent most of our time strolling around the park and along the waterfront). I booked parking at Canada Place ahead of time through their website (West Park is the parking company) and it cost $215 for the length of the 7 night cruise. After booking online, I was able to print a barcode that allowed us entry into the garage and allowed us to exit at the end of our trip. I think some of the more expensive hotels on the waterfront have a cruise parking package, but we elected to stay at a different hotel and just park at the terminal. Embarkation was a breeze. We were slated to arrive at the port between 12 and 1230, but we arrived at 11 and had no problems (no one even checked our PAT). If you are parking your car, you need to drop off your bags down on P2 (we parked on P1 and ended up at the check-in area before realizing we never saw anywhere to drop our luggage with the porters, so had to take the elevator back down). The check-in line wasn't very long, we waited maybe 10 minutes to get our Key to the World Cards, boarding group number, and lanyards. We also checked in at the Oceaneer booth (I pre-registered for Youth activities online) to get our daughter's magic band for the kid's clubs. Once registration is complete, follow the cast members and port employees downstairs to the security and customs area before being ushered to the waiting area to board the ship. We were in boarding group 11 and were on the ship by 1210! I love that Disney announces each family as they enter the Atrium, it's so classy. Lunch is served at Cabanas (buffet) on Deck 9 Aft, we didn't have much problem finding a table, even though it was the first day. Cabanas is pretty much standard buffet food for lunch with a "specialty" station that changes daily (sometimes Asian, Indian, etc). After lunch we headed to the Oceaneer Club/Lab open house. Our previous Carnival (Dream) kid's club was pretty sad - one room for too many ages 2-5. The Oceaneer Club/Lab (ages 3-12) is legit! Each section is HUGE with multiple themed rooms in both the club and lab - a favorite for our daughter was "Andy's Room", which features a Slinky Dog slide. The Club/Lab serve lunch and dinner at set times throughout the cruise. There are bathrooms in the Club/Lab, but kids have to be able to do everything themselves (there are stools in each stall) - the counselors will send you a message if your child needs help in the bathroom and you can assist them in the family restroom. Additionally, the magic bands that each child wear have a tracking device in them, so when you go to pick up your kiddo, the staff at the front can tell you which room they are in (even if they're in the bathroom!); if your child won't leave the bracelet on, they have a device that can be attached to the wristband that is childproof. There are several hours of "open house" everyday, where kids of all ages can participate in activities with their parents. **Quick note: I read on one of the boards that the Club/Lab allow three-year-olds who are not toilet trained to wear pull-ups and diapers - this is NOT true. We were asked repeatedly if our daughter was completely toilet trained (she has been for at least 8 months and wears big-kid underwear) and told several times that pull-ups and diapers were not permitted even in kids who were at least three.** Our stateroom was ready at 1:30 pm exactly and our luggage arrived to our room by 2:30 pm (the earliest we've ever had luggage arrive). Dinner the first night was at Tiana's Place - there was a live jazz band (the Crawfish Crooners) and a special visit by Tiana and Louis! They even visited each table for photos. The food the first night was delicious - I had hot crab dip for my appetizer and a wonderful halibut fillet with whipped potatoes in a dill cream sauce for my entree - delicious!! The show was the "Be Our Guest" show, which was a good introduction to what the entertainment would bring on subsequent evenings, but there was a LOT of talking by the cruise director, which did little to hold our daughter's attention. Day 2: Sea Day We booked the VIP Character Breakfast online prior to the cruise (FREE!) - standard breakfast fare with table service in Animator's Palate. Mickey, Minnie, Pluto, and Goofy came to all the tables for photos and autographs. After breakfast, we went to go Good Morning, Disney Junior, which was a dance party geared more toward preschoolers (perfect for our daughter) featuring songs from Disney Junior shows. Our girl had a blast! And, surprise!, Doc McStuffins showed up to dance with the kids. The Oceaneer Activities our daughter attended that was Storytelling with Sofia (yes, Sofia made an appearance); our daughter also participating the Parachute Games activity - she had a great time then too. We booked tickets online for the Princess Gathering (FREE!) - Cinderella, Ariel, Belle, and Tiana were there. Other Character meet and greets (in the daily Navigator) were Doc McStuffins, Sofia, Chip/Dale. Echoing the "carry your camera everywhere" comments I've seen on the Disney Cruise Line threads --- we randomly met Cinderella in a hallway and she took the time to chat with our 3-year-old, pose for photos with her and then took her hand and went on a walk around the deck with her! She was so sweet and gracious with our daughter. It was truly a special experience. Dinner that night was at Triton's and it was "formal" night, but you see all manner of dress. Maybe 30% of folks were in true formal attire (tuxedos and evening gowns) - the other 60% ranged from casual dresses, slacks/polos to fairly casual attire. This was also the evening of the Captain's Reception located in the Atrium -- FREE drinks! offered by roaming waiters. Bonus! Stage show of the night was the Golden Mickeys - great show with many song and dance numbers to hold the attention of littler kids. Day 3: Tracy Arm and Dawes Glacier I went to Senses Spa in the morning to cash in a Mother's Day mani/pedi gift (booked in advance online). I had the Fire and Ice manicure and pedicure and it was wonderful! The nail area of the spa faces a large panoramic window - I got to relax and enjoy the scenery - I even saw some whales! The "ice" part of the treatment was a mint mask, followed by "fire", which was hot moist towels, warm oil, and a hot stone massage. Glorious. We booked tickets in advance for the Frozen Meet and Greet (FREE!) - Anna, Elsa, and Olaf were there. Other characters (listed in the Navigator) were Tinkerbell, Donald, Minnie, and Goofy. Take note that photos with the original Mickey characters include them in their "Alaska" gear, which was pretty fun. I booked the Royal Court Royal Tea for my daughter and I to attend together, and though expensive, so worth it! All the girls (and boy) were announced individually to the "court" and received their crown (a beautiful beaded Cinderella crown) and shown to their tables. Parents had a choice of teas (the herbal was delightful) and kids got apple juice in fancy tea cups. The food was scrumptious and ranged from savory finger sandwiches to sweets. Each child got to choose a princess to adorn their special cupcake. There was singing and dancing by the hosts, Chef Brulee and Lady Chamomile. Cinderella, Ariel, and Belle all attended the party as well and spent time with each child, posed for photos, and signed autographs. The gifts were the most spectacular part! - an 18 inch Cinderella doll, autograph book, princess pen, jewelry music box (with a charm necklace and bracelet), and beautiful photo portfolio with an photo of the child with all the princesses by one of the ship's photographers! Each princess brought an additional charm for each child when they arrived to the party. My only complaint is that the timing of the Tea Party was when our ship was stopped at the Glacier...so I didn't get to see much of it up close - the party should have been scheduled on an actual sea day. Dinner that night was at Animator's Palate. The effects in that restaurant are truly spectacular - Sorcerer Mickey even came for a show with the dining staff. The stageshow for the evening was a magic show by Kalin and Ginger. My husband and I enjoyed the show, but didn't do a whole lot to hold a young child's attention. Day 4: Skagway We arrived in Skagway early, so we walked off the ship and found a cute little coffee shop (Glacial Smoothie). Once we got our coffee, we walked to the trailhead for Yukatania Point (about a 10-15 minute walk from "downtown"). The hike was relatively easy, but if you rely on mobility equipment, it would be difficult as there are several steep sets of uneven rocky "stairs" and very uneven rocky footing (we had a stroller with us and ended up parking it in the bushes at the trailhead). Yukatania is beautiful and we were the ONLY ones there!! I highly recommend this option if sitting on a train all day is not your cup of tea (most of the excursions from Skagway involve a train ride on the White Pass/Yukon railroad). Skagway is a cute little town with souvenir shops and delectable popcorn shop (the white cheddar was so good!). We walked around town both in the morning and afternoon as we had 12 hours in port. It was Frozen Night on the ship, so our daughter attended Olaf's Summer Party in the Oceaneer Club (Anna, Elsa, and Olaf visited). There is one dinner for all restaurants on Frozen Night, so eventhough we dined in Tiana's Place again, everything was Frozen themed. The Freezing the Night Away party on deck was really fun and took place right as we were leaving Skagway (I can only imagine the jealousy those on the other three ships in port were experiencing!). The show included all the Frozen characters and SNOW! There was no stage show this evening as it was the "Disney Wonder Premier" of Pirates of the Caribbean: Dead Men Tell No Tales. I went while my husband put our daughter to bed. I thought it was the perfect ending to the series (for those wondering, there were several showings per day for the rest of the cruise, so my husband went a couple days later). Day 5: Juneau It was Pixar Day on the Wonder! Prior to getting off the ship, we visited many Pixar characters we had never had the opportunity to meet before, such as Sulley, Mr Incredible, Elastigirl, Dug, Russell, Remy, Emile, Jessie, and Woody. To catch all the characters during their first appearance times, our daughter and I stood in a line for one (set of) character(s) and my husband stood in a different line - golden tip! :) Since were docked at the furthest pier from downtown, there was a free shuttle bus from the ship to downtown. We did not book an "excursion", but I did buy tickets from M&M Tours for the "Blue Glacier Bus" that took us to Mendenhall Glacier. This company was easy to work with and kids 3 and under are free. Mendenhall Glacier and Nugget Falls are beautiful and the approximately 1 mile out to the Glacier is easy and mobility friendly. We ate lunch in town at El Sombrero (good food, but a little overpriced) and then took the Mt Robert's aerial tram ride. We only had to wait about 5-10 minutes for a tram to arrive (two run simultaneously, one from the top and one from the bottom). The view was incredible!! I had wanted to do one of the hikes at the top of the mountain, but they really weren't as stroller friendly as some other reviews made them out to be. The Pixar Pals Party in the Atrium was a blast and every character had their own song and dance - each of the other characters danced in the crowd when it wasn't their turn to be on stage. Dinner at Triton's (semi-formal night) - this was the crab leg and lobster tail night, which is a night I look forward to on every cruise!! The Frozen Show on the main stage that evening was incredible! The special effects were mesmerizing and singing and dancing was top notch! Get there EARLY for this one as it was an absolutely full house about 15 minutes prior to show time. Day 6: Ketchikan We again participated in Good Morning, Disney Junior, which was the same activity as Day 2. Doc McStuffins showed up this day as well. During the Oceaneer Open House, the kiddo and I participated in Doc McStuffins Toy Hospital - all the kids go to be Toy Doctors in Training with Doc! We were originally going to hike to Carlana Lake in Ketchikan, but it would have ended up being much farther that anticipated from where the ship actually docked (I couldn't find docking information for this port prior to arrival). We ended up last minute booking the Great Alaskan Lumber Jack Show (I booked through the website for the Disney Exclusive show as opposed to going through the shore excursions desk on the ship). The show as fun and the Disney Exclusive show allowed for a lot of audience participation and even featured an appearance by Goofy. We walked around Ketchikan, which is a really cute little town, but the weather was cold, rainy, and very windy, so didn't offer a great experience for wandering around. Dinner at Animator's Palate - when we sat down at our tables, we all drew a character, which was collected by the dining staff. At the end of dinner, our characters were animated up on the screens and were seen dancing with some of everyone's favorite Disney Characters! It was quite enjoyable. The show that night was Comedian/Ventriloquist show, but we were certain our daughter were not be interested, so we saw Moana in the movie theater instead (we hadn't seen it before and it was great!) Day 7: Sea Day The morning saw really rough weather with sea spray and some waves coming up almost to deck 4 - the cruise director joked we were on the Deadliest Catch excursion. Our daughter spent time in the Oceaneer Club for some scheduled activities, such as parachute games and Once Upon a Time story time (Belle arrived in her "villager costume"). In the afternoon, the weather cleared (though still chilly) and my husband and daughter decided to check out the pool - they said the water was like bathwater, nice and warm. Our daughter also played in Dory's Reef for awhile, but this area is pretty sad on this ship (the one on the Dream is awesome!). Our last dinner was at Tiana's and it was Mardi Gras! Tiana and Louis led a Mardi Gras parade that included participation by all the kids and dining staff! All the waiters gather the smaller kids from their tables and kept the children with them during the parade, which was really sweet. That evening was Disney Dreams on stage...with all the hype about the show before hand, my expectations were set very high...unfortunately, they were not met. It was good, don't get me wrong, but I think it could have been better. Disembarkation: Early dinner seating was given a breakfast time of 0715 (in the last restaurant you dined in); late seating at 0830. However, we drove a car (DCL knew this as you declare how to you are getting home in your check-in information), so we were given Green Tinkberbell Luggage tags for our "checked" luggage. Unfortunately, since we had an early breakfast, needed to be out of our room by 0800 anyway, AND didn't have a flight/bus/train/excursion to catch, we were one of the last ones off the ship! Our tag color/character didn't get called until 0930! And we were done with breakfast at 0745. With much of the ship closed and no stateroom to wait in, it was a little frustrating. We found some seating on deck 4 midship, which was too crowded, but waiting for almost 2 hours with a 3-year-old is not exactly awesome. From what I could gather, this is the order of the luggage tags: Express Walk-off (meaning you didn't check luggage), started at 0730 Yellow - Chip & Dale White - Ariel Gray - Daisy Purple - Minnie Green - Tinkerbell Red - Mickey I'm not sure if there were additional colors after this, but the ship was pretty empty by the time green was called. Do NOT get off the ship before your tag color is called as your luggage may NOT be cleared by customs and available for pick-up yet and there's nowhere to wait in the terminal if you jump ship too soon! Customs was easy, all they did was collect our declaration form - we didn't even have to show our passports. By 10:00, we were in our car and on our way! General Notes and Tips: Dinner in the main dining rooms can last up to an hour and a half or longer! I bought some sticker activity books ahead of time for dinner entertainment for our daughter. I also always ordered her a "starter" (fruit is NOT on the menu, but several nights she was not interested in the soup option, so I asked for a bowl for fruit - DONE!) and requested that her main course come out with our entrees so we could eat in peace and not have to deal with a child who was finished and wanting to leave before we even got our meals. I rented a stroller on board on Day 3. This is a free service, but they will charge you $200 if you lose the stroller or don't bring it back. I got the last one, so I'm not sure how many they have. It was a rickety old version of a Peg Peraggio, but it worked fine for strolling around the ports. I still don't know why I didn't bring ours. There's chips and salsa every afternoon in the Promenade Lounge. There is also a toddler area there. There is ALWAYS music playing in the halls, even in stateroom locations, which gets a little annoying. Thankfully, it's all instrumental and not lyrical. Silver Level Castaway gift was a nice one-shoulder backpack and a silver lanyard for each member of our party. Cove Cafe (adult coffee shop) offers a five coffee punch card and then you get the sixth free. The photographers let you take your own photos with the characters and backgrounds, which is great since DIGITAL prints cost $21 each! We did not purchase any... Always remember, your vacation is what you make it. Yes, unanticipated circumstances occur, but fun can be had anyway. Don't let the little things ruin your trip! Read Less
Sail Date: May 2017
This was our first cruise and we started at the top! Disney does everything top notch. The ship was just the right size that didn’t feel overwhelmingly big or too crowded. We were on the first Alaskan sail of the season: the weather ... Read More
This was our first cruise and we started at the top! Disney does everything top notch. The ship was just the right size that didn’t feel overwhelmingly big or too crowded. We were on the first Alaskan sail of the season: the weather was cold so no fighting for lounge chairs in the decks. The cabin for our family of four adults was compact but surprisingly roomy. There was room for four big suitcases under the large bed. There was plenty of drawers and shelves for us to totally unpack. Each night, our cabin attendant made up the beds, which included turning the sofa into a bed and lowering a bunk bed from in the ceiling (clever use of space) and leaving an adorable animal on the bed made out of towels. Each night, we looked forward to seeing what it would be. After we left each morning, the same attendant would put away bunk, make the lower bed back into a sofa, and freshen up the room and bathrooms. The bathroom consisted of two small rooms. Both had sinks, one had a toilet, the other a tub/shower combo. One of the best parts of the cruise was the dining. Breakfast and lunch were an endless buffet, and dinner was one of three Disney themed dining rooms that families would rotate through, but keep the same servers. They knew us so well that by day 2, whatever beverages we needed came right away. One night, our kids told our Indian head server how much they liked curry. The next night, besides the regular menu, he surprised us with three Indian dishes that were amazing! Our only complaint is that one night, the adults wanted to skip the Cajun themed restaurant. Our kids went to our regular table. Instead of the buffet restaurant serving a buffet, they had the same menu we wanted to skip. This was Disney cruises before this one. An argument over the food started and the meal was a bust. To rectify the situation, chocolate covered strawberries were sent to our room and our friends' room. Entertainment was great-talented singers and dancers in the shows, as well as fun trivia games each night in the bar, comedians, and game shows. Jo, the show hostess for our week was outstanding!!! There was never a lack of things to do or see. If you have small kids, there's things to do and if your group is all adults as our was, you could easily bypass the kids and have fun. Our 19-25 year kids had a blast! There was also a formal and semi formal night for two different dinners. We all brought formal clothes and got dressed for dinner. Once we got down to the dining room, we realized that the majority of people didn’t dress up so it took away from the atmosphere. Wish there could’ve have been a separate dining room for those who wanted to dress up. Because of that, we didn’t bother to dress up for semi-formal night Read Less
3 Helpful Votes
Sail Date: May 2017
My mom and I just finished our first Disney Cruise, and we cannot say enough positive things about our experience!!!!!!!!! (! X infinity and beyond) My mom had the opportunity to live out her life-long dream of visiting Alaska and seeing ... Read More
My mom and I just finished our first Disney Cruise, and we cannot say enough positive things about our experience!!!!!!!!! (! X infinity and beyond) My mom had the opportunity to live out her life-long dream of visiting Alaska and seeing a glacier, and I had the honor to travel with her! I am pretty sure she cried from joy and gratitude almost every day. Majestic. That is the only word that can do an inkling of justice to the beauty and wonder that is Alaska. Neither words nor pictures can fully capture the majesty of this incredible part of the world—it is something that must be experienced in the flesh. There is no better way to experience Alaska than on a Disney Cruise! The staff and crew alone make the trip magical—not to mention the beautiful ship, pristine cleanliness, and delicious food. By the end of our trip, not only did my mom and I never want to leave the gorgeous sights of Alaska, but we also felt so attached to the Disney staff and crew that we didn’t want to leave them either! A huge thank you and shout out to our incredible stateroom host, Eric; our amazing servers Dede and Jorge; and crew members Tony and Yasmin! These men and women, along with their fellow Disney staff and crew really made dreams come true! Also-a huge thank you to Nathan and Jen of Gastineau Guiding for the most incredible glacier and whale watching tour! So many whales and so much beauty. Without a doubt we would both 100% recommend that anyone and everyone take a Disney Cruise to Alaska! And if you go, book it with Holly Bliss! She made the preparation simple and seamless. Holly made the entire process easy every step of the way for us. She was always available to answer questions and offer helpful advice. What it comes down to is this: Disney does it right. If you have yet to visit Alaska, then bump it to the top of your bucket list. This simple, yet magnificent part of the world is good for the soul. Thank you, Disney and thank you, Alaska—you have truly made dreams come true!!! Read Less
4 Helpful Votes
Sail Date: May 2017
Just got back from the first Alaska cruise of 2017. This was my husband'f first time ever on a cruise ship so I picked the Disney Wonder and we did Disney for Adults to celebrate our 41st wedding anniversary. Disney did it up right from ... Read More
Just got back from the first Alaska cruise of 2017. This was my husband'f first time ever on a cruise ship so I picked the Disney Wonder and we did Disney for Adults to celebrate our 41st wedding anniversary. Disney did it up right from the beginning with a Happy anniversary card inside our cabin to a special dessert at the first dinner to a special invite to meet and greet with the characters. This was my 2nd trip to Alaska on the Wonder, the first time with my twin sis. We were in an inside cabin #7063, it slept three but just the two of us. The cabin was in Midship on deck 7, and between two decks of staterooms. Very quiet and very steady. Really enjoyed the updates and refit of the new Disney Wonder after its dry dock. Just a few notes to those of you coming back, as I did, for the 2nd time to Alaska. With the changes that happened to Wonder in dry dock one of them is at the aft buffet Cabanas. The deck 7 aft deck is gone, now above it is the deck for Cabanas on deck 9 (don't know what was on 8)and an extended inside eating area. Also gone is the Tracy arm fjord day Bar-b-q on the aft eating deck. Asked why and they said with the outside eating area smaller not enough room for outdoor cooking. Never fear though, the hot soup in bread bowl still exists that day and is served by walking wait staff on deck 9 and 10. More about changes to Wonder--on open house time embarkation day got to see updates to kids and spa areas and can only say excellent!!! Deck 9 changes great too! The Adult deck as great as always. On our first night dinner we were in Animator's Palette seated with wonderful adult table mates, but at one of the back wall tables. If seated there expect service to take longer. why? Because the wait stations to pickup food and clear tables are in the corners of the back wall requiring the wait staff to backtrack over the one only route on each trip since they could only access the table from one end and not around the table as other locations in the room. Also these tables, we found out, were the farthest from the kitchen. No problem in Tiana's or Triton since we were at oval tables with full round access. We finished, with the same wait staff for all restaurants (Disney rotates you through all the restaurants for evening meals and your wait staff goes with you), a full 20 minutes later in Animator's Palette than in the other two. That's not to say that all of Animator's tables were slower just all those at the aft back wall. Not our wait staff's fault, just the layout of the room. Tiana's was Excellent! Really enjoyed the menu and the supper club atmosphere with live music throughout the entire dinning experience and the 2nd seating of the trip Mardi Gras night was a real hit. Triton's was excellent as always. Sea food aboard and the deck 9 buffet and quick eats were excellent. Not to mention the free ice cream and beverage dispensers on deck 9. And free room service daily. A nightly mickey ice cream bar was how we ended the day, all inclusive. An up point on Animator's Palette. With three seatings here on this trip since we were at Animator's palette the first night, we got the regular show the first night, which was great, on the middle night was also Frozen night and the the restaurant was decked out with Frozen artwork and colors, on the last night we got to become animators and see our own art work in the show that was more than excellent. We had great weather for most of the trip, thank you Disney. Had some fog and mist on first day at sea but cleared up to broken clouds. Had one night of high very high winds, but the captain and his crew did their best and kept us on top of each breaking wave for an easier ride. We got our sea legs quickly and were rocked to sleep that night. Next day we were due for Tracy Arm but too much blue ice in fjord so we went to the alternate Endicott Arm and Dawes Glaicer. It was fantastic. The ship had room in the fjord to turn broadside to the glacier for great views of the face. We had sun that day so calving was witnessed. Saw wildlife on the way out and had the deck 4 to ourselves. Had cold hard wind in Skagway but sunshine through clouds. It's Alaska, so you layer up and keep on going. We enjoyed the experience. In Skagway we did the National Park Walking tours through historic downtown Skagway--3 different tours and free as long as tickets last. Get your tickets first thing in the A.M. at the National Park Office at 2nd and Broadway. In Juenau we went to Mendenhall Glacier and the Glaicer Gardens. If we saw one eagle we saw 50 and one really close fly by. In Ketchikan we toured the totems at the Totem Heritage Center and shopped. Great sunny day, so came back on ship to enjoy the pool area and decks. The stage shows are not to be missed on this ship. You are seated by dinner rotation so the theatre is never overcrowded for seating. The new stage musical Frozen is fantastic as well as the last night show Dreams. Inbetween is excellent entertainment in the main theater as well as the adult only clubs at night. Got to see great first run movies--and early viewing of new Pirates movie.On last night went for quick trip back to stateroom after dinner and saw an envelope in the fish by our door. We got a special invite (after the Dreams show) to a special meet and greet in D lounge with the characters before the Till we Meet Again show in the lobby. This was a special treat and one on one with ALL the characters before the show. Thank you Wonder staff for the invite. Next morning they assign you to a breakfast seating according to your first restaurant seating time. We chose to do the express walk off after breakfast since we had the first breakfast seating and would be out of the room before 8:30am. We were walking off the ship and to Disney airport transportation by 8:10a.m. We had an excellent time and took advantage of the "hold my place" plan to book our next cruise. For $250.00 you can "hold my place" and have up to two years to book your next cruise and still receive the shipboard booking credits and discounts. It's a win-win. This allows you time to check your schedule and travel buddies names for reservation. We really liked that and took advantage of it. Looking forward to the next cruise. Read Less
4 Helpful Votes
Sail Date: May 2017
We were given this cruise as a "gift" to celebrate a milestone birthday from a relative that belongs to the Disney Vacation Club (DVC). The cruise was a great getaway for adults - from our pairing at the dining tables to just ... Read More
We were given this cruise as a "gift" to celebrate a milestone birthday from a relative that belongs to the Disney Vacation Club (DVC). The cruise was a great getaway for adults - from our pairing at the dining tables to just being able to have "alone time." Want to relax? Find the padded windows on deck 3 outside of Azure to read a book or nap while watching the Canadian/Alaskan nature go by. Some real positives - HOT - hot chocolate available during the northern part of the trip - lentil soup served outside as well. As mentioned previously, food was just OK - the halibut was always overcooked (a shame for such an expensive piece of fish). And except for Palo, the food was never really hot. Service was 5-star from the hostess to the wait staff. Late movies were almost always in 3-D. The Pirates - Dead Men Tell No Tales premiere was in the Walt Disney theater the night it opened in the US. A the Frozen show is probably the best presentation we've seen this side of Disney-based Broadway shows. Cabin (standard/inside) was very comfortable except that the shower was a bit hard to get "all wet" due to the low height. Having a clock next to the bed was a nice touch. Excursions are expensive - and if you don't take one - walking around Skagway, Juneau and Ketchikan can get pretty tiring of jewelry and t-shirts (although the tram to Mt. Roberts is right by the docks). Not sure we would have picked Disney if this hadn't been a gift - but if you and/or your kids are Disney fanatics - this is a great cruise. Read Less
11 Helpful Votes
Sail Date: May 2017
We are a family of five. Three seniors and two adults. We are attracted to Disney because of the reputation of great food, entertainment, and service. We also wanted to see Alaska which this trip was perfect for. To start, we spent two ... Read More
We are a family of five. Three seniors and two adults. We are attracted to Disney because of the reputation of great food, entertainment, and service. We also wanted to see Alaska which this trip was perfect for. To start, we spent two days in Vancouver before going on the ship. Arriving to the port was easy. Cabs take you straight to the port and drops off right where the Disney staff are awaiting to direct you. Everyone was friendly and helpful. Check in was easy and there are staff everywhere to direct you where to go. We got on the ship without a hitch. We were amazed at how clean and well maintained this ship is. We have two rooms with windows. Figure it wasn't much use to have balconies going to Alaska. This is a smaller ship after having being on Royal Caribbean's Allure of the Seas. Our room attendant was great. In fact, all the staff seem happy and helpful. They always greet you with a warm smile and greeting. We ate mostly at the main dinning rooms. Our waiter and assistant waiter are totally awesome. They cater to us better than any restaurant we have been to. They know what you like or dislike by the second night and makes recommendation accordingly. The food quality was good and better than what we had on Allure. It is probably the best amongst all the cruise line in terms of main dinning room food. We went to Palo on the second night. This was awesome in food and service. The souffle was to die for! Never had such good service in any restaurant before. The view from Palo was great being in the aft of the ship. The shows were great. It is nearly impossible to produce shows that caters to everyone. Disney has mastered this. The Frozen musical is just unforgettable! The lady portraying Elsa sang Let It Go much better than Idina Menzel. The daily itinerary is not as packed as say on Allure but nicely organized. Everyone is able to make it to the shows on a daily basis. We went on three excursions. The magic of this trip is that there was no rain to ruin any day or shore excursions. This is almost unheard of in Alaska. If you are into nature, then this is a blessing. We took the White Pass train ride in Skagway. Then we went on the Mount Roberts tram and the Mendalhall Glacier. Last, we did the city tour of Ketchikan. We booked through Disney which is about the same cost wise as booking independently. Disney is expensive but this is totally worth it. You go on cruise expecting good food and service so you can enjoy yourself and relax. Disney nailed this perfectly. so the extra cost is justified in my mind. We are already booked on another Disney cruise to Caribbean in February! Read Less
27 Helpful Votes
Sail Date: May 2017
We just got back from our disney cruise and it was not a great experience. My number one complaint surrounds the fact there is zero disclosure prior to buying your cruise ticket that children under 3 will not be able to play in the pool or ... Read More
We just got back from our disney cruise and it was not a great experience. My number one complaint surrounds the fact there is zero disclosure prior to buying your cruise ticket that children under 3 will not be able to play in the pool or splash area, this was one of the main reasons we were attracted to this ship. If I had know the only area a 2 year old could be was a closet size are with nothing to do I would not have booked the trip. Dory's reef is pathetic and needs a serious update. My 2 year old wanted to play with her older sister and could not and we were stuck in the middle the whole trip. This experience extended into the oceaneer lab and and etc etc... Also the child care area set up for my two year old consisted of a few cribs ad rocking horse, we could not subject him the boredom anymore. My suggestion is to disclose during the booking process that 2 year old children will have nothing to do so wait until they are three or at least be warned they will not have access to the pool or labs. Also the water slide was broken on the first day of our two day trip. The water slide was another major reason I choose this ship. I also think the windows of activity should be spread out, I arrived a few minutes behind schedule and they would not let my daughter visit with Cinderella. That was a tough one. We arrived at our Dinner and were seated right away. We ordered a few drinks ate some bread and got settled in, a few minutes later the waiter came to us and said we were in the wrong seats and we had to move. We had to get up from our table carry our two children over to a new table which was already seated with four other strangers and try to get resettled with a two and four year old in tow. This was very embarrassing and I feel that if the waiters made a mistake they need to own up and tell the other people they made a mistake and they will be sitting at a different table. They should not have embarrassed and inconvenienced us with their mistake. We did not go back for the second dinner, and we were charged gratuity which I feel should be refunded. I attempted to speak with guest services on the boat but the line was about an hour long, not ideal with two small children. BE WARNED you must get any refunds prior to leaving the ship, I asked them to look into this and they refused because it was too late "they already charged me." I packed a grey jacket in my suitcase and put it by my door the final night to be transported for us in the morning. The grey jacket was not in my suitcase when I got home. I believe it was taken. Read Less
7 Helpful Votes
Sail Date: May 2017
we have a 2 yr old and would also love to have a getaway ..so what did we decide on? what better vacation than a cruise?! With a toddler in tow, we knew we wanted something convenient and easy travel. Therefore we decided on a cruise. ... Read More
we have a 2 yr old and would also love to have a getaway ..so what did we decide on? what better vacation than a cruise?! With a toddler in tow, we knew we wanted something convenient and easy travel. Therefore we decided on a cruise. three years ago i had a blast on the Disney Fantasy and i knew someday i would like to cruise with disney again. We live in san diego, so we knew we wanted to depart from the San Diego port -- and to make sure the little one likes cruises, we decided on the Disney Wonder 2 nights cruise. It departs from San Diego which makes our lives that much more easier (because it's not so fun flying with a toddler). Disney definitely knows how to cater to families. When i was on the Disney Fantasy three yrs ago, i already had a lot of fun (and that was without a baby). So to go on Disney cruise with a toddler it made it even more special because it met all our expectation. I didnt have to carry so many thing around. All i had with me was the room key. Food, drinks, and snacks everywhere. When my toddler was hungry, i have access to pizza, chicken tenders, soups, cookies soft serve and more. When thirsty, Disney had whole milk dispenser, water, and juices easy for anyone to get a cup to quench their thirst. For entertainment, no need to question about disney, you know they will have great entertainment for adults and kids! from family activities, to kids only, to adults only shows. For a two nights cruise, they even kept their Pirates night -- fireworks on the sea followed by a late night buffet / snack. it was awesome. I didn't think they would include the pirate's night for a 2 night cruise.. i thought they only have that on longer cruises. The employees / staffs... c'mon it's Disney, you know you will meet friendly and polite staffs. You will definitely get one of the best services with this cruise line. Bottomline, 2 nights cruise is not enough to be honest. but it is a great getaway for parents with kids and who are local. yes Disney cruise is expensive but you get what you pay for. And for me that's totally worth it. Knowing that you will get great service, superb cleanliness and incredible entertainment. Definitely was a stress free vacation even though it was only for two nights. Going on this 2 nights cruise was less stress for me than going to hawaii for 1 week (even though hawaii is known for paradise). LOVED the dining experience. a rotation of dining at different restaurants so guests can experience different themed restaurants that the cruise offers. the waiters who serves you follows to each night so you get the same server. which i love because by 2nd night the server knows what you like and dislike. they even have your drink ready on the table by the 2nd night! love it! and yes of course with disney there will always be some magic touches! i highly recommend this itinerary for those who live in SoCal and who wish to have take their children on a disney cruise. I'm no Disney fanatic, but i'm definitely a Disney CRUISE fan! i am hooked!! Read Less
Disney Wonder Ratings
Category Editor Member
Cabins 4.0 4.5
Dining 4.0 3.9
Entertainment 5.0 4.5
Public Rooms 4.5 4.6
Fitness Recreation 4.0 4.2
Family 5.0 4.2
Shore Excursion 4.0 4.0
Enrichment 3.0 3.9
Service 5.0 4.6
Value For Money 4.0 3.7
Rates 4.0 3.5

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