585 Disney Wonder Cruise Reviews

Kids age 16 and 17. We had never cruised before and never been to Alaska. We love Disney so this seemed like a good fit. Spent a day in Vancouver both before and after the cruise. Took a guided tour, wonderful city. Embarkation was ... Read More
Kids age 16 and 17. We had never cruised before and never been to Alaska. We love Disney so this seemed like a good fit. Spent a day in Vancouver both before and after the cruise. Took a guided tour, wonderful city. Embarkation was straightforward, we boarded with no waiting around 12:30pm. The ship is pristine, you would never guess it's 20 years old. Everything literally looks brand new. Cabin had a queen bed and a sofa bunk bed. Small but fine, we were never there except to sleep or change. No window, and we didn't miss it really. The nightly shows truly were spectacular. Great talent and sophisticated technical aspects like sound, special effects, props, and sets. Food was the center of the experience. The rotation dining is fun and the dedicated wait staff of three give you a nice consistency. Food quality was truly excellent. The ship constantly had activities going on, from nature talks to trivia contests. It was all fun, mostly because the cruise activity staff is fun. Cruise Director Natalie is super high energy. We arranged our own port call activities. The kids spent a lot of time in the Teen Club "Vibe" and loved it. We felt safe letting them run around the ship and they were fine. Overall we consider this the best vacation we've ever taken. Highly recommended!! Read Less
Sail Date June 2019
We previously sailed on the Disney Dream during a Bahamas cruise and loved the experience. When we decided to try Alaska this year, Disney was a no-brainer for our family. The Wonder, however, is a smaller ship than the Dream, as it is one ... Read More
We previously sailed on the Disney Dream during a Bahamas cruise and loved the experience. When we decided to try Alaska this year, Disney was a no-brainer for our family. The Wonder, however, is a smaller ship than the Dream, as it is one of the two classic ships in Disney's fleet. Regardless, the Wonder was incredible, and we had an amazing time. SHIP - OVERALL The Wonder is a beautiful ship. For her age, she is in exceptionally great shape. The crew keeps her spotless. She is instantly recognizable in port with her white and navy color scheme. The interior is what a Disney fan would expect. Disney characters and art can be found throughout the ship, but it isn't overdone. Also, plenty of familiar Disney tunes are played in the common areas. The Wonder is on the luxury side of things in appearance and atmosphere. EMBARKATION Embarkation was really pretty easy from Canada Place in Vancouver. We hired a car to drop us off. Once we got there, it was easy getting our luggage to the porters, checked in, and on the ship. It is a bit noisy in there, so just come with a little patience. Don't forget your passport! DINING As with any ship in Disney's fleet, rotational dining is featured and included in the cruise fare. We had two nights at Triton's, two nights at Tiana's Place, and three nights at Animator's Palate. Of the three, Tiana's Place was our favorite. The food was the best on average, and the Mardi Gras party on our last night was just a lot of fun. In addition, Tiana's Place featured the Crawfish Crooners, and they were a very fun band that put a jazz spin on plenty of Disney classics. After Tiana's Place, we next enjoyed Animator's Palate the most. Our Frozen evening was there, and while that was fun, the night we got to create our own artwork that was animated as part of the evening's entertainment was the most fun we had during a dining experience. Triton's was fine, but we were seated in a corner near the kitchen. Our meals there were a little loud and it was on the warmer side. As with any Disney cruise, your wait staff follows you from restaurant to restaurant. Our servers, Nyoman and Jack, were amazing. They got to know us and our preferences. They knew what kind of recommendations to make when it came to food and drink at every meal. Typically, we had breakfast at Cabana's up on deck nine. This buffet style restaurant was wonderful. Each morning, everyone in my family was able to find plenty of options to choose from. I preferred the Mickey waffles with strawberry syrup, but my wife typically choose fresh fruit, oatmeal, and coffee. Our kids enjoyed the waffles, bacon, eggs, and other bakery items. For snacks, we typically went to Pinocchio's Pizza for a slice after returning from our shore excursions. Also located on deck nine, it is near the pool. My wife enjoyed Daisy's Delites, and the kids frequently got self-serve, soft serve ice cream when I would get a Dole Whip from Eye Scream Treats (the ice cream was included in the fare, the Dole Whip was extra). Boiler Bites, located near Pinocchio's, has some good burgers if that is what you are in the mood for. In short, there is always plenty to eat and it is easily accessible and almost always no extra charge. LOUNGES Even though the Disney Wonder is a family ship, it does cater to adults as well. After 5 p.m., the aft section of deck three becomes an adults only area. Many of the performers would have additional shows in this area that were a little more tailored for an adult audience. I typically hung out at Crown & Fin pub at the end of the evening. I'd usually buy a beer or cider, enjoy the complimentary nuts and mini-buffet, and watch Sports Center. A lot of others would gather there for cards and other games. I would be remiss if I didn't mention the Cove Cafe. Although they serve alcohol there in the evenings, we enjoyed it for the coffee. You can, of course, get plenty of coffee for free on the ship. However, if you want a mocha, latte, or other concoction outside of your meal time, you will want to head to the Cove Cafe. The coffee drinks there are for an additional charge, but they are worth it. Plus, they have a machine that will make designs in the foam of your latte. They had everything from Disney to Marvel and Star Wars characters. I highly recommend it. CABIN Our cabin was just right for us. We probably could have used the extra space with a Deluxe Family Verandah room as our kids are 12 and 15. But, it worked out for us. We spent plenty of time on the balcony. Honestly, a balcony is the way to go for Alaska. There is so much great scenery to see as you sail, and a balcony helps you get the most of it. Our first full day at sea featured plenty of time on the balcony just taking in the sights. Definitely worth it. We appreciated that the bathroom in the cabin was split into two parts. The shower and tub were in one part. That room also had a sink. The other half of the bathroom had its own sink and the toilet. With two boys, and four people total needing to take showers, that was essential. Our guestroom host was exceptional. He kept our room tidy and well supplied throughout the cruise. We didn't have too many occasions to make special requests, but he was on top of things. STORAGE SPACE AND LAUNDRY Storage space was plentiful. TIP: store your suitcases under the bed. The bed sits a little higher, and there is plenty of room. The closet had more than enough space to hang up our suits for formal night and my wife's dress. Around the desk and the closet there were plenty of drawers as well. We had enough room for all our clothes. I would mention that we brought about four days of clothes and we spent a few days in Vancouver prior to the cruise. So, we did do laundry a few times. It was fairly affordable, but there was a laundry service available. Also, the laundry machines will send a message to your phone through the Disney Cruise app when your laundry is done. ENTERTAINMENT - THE MAIN STAGE A number of productions were held in the main theater, which is known as the Walt Disney Theater. These were all included in the fare for your voyage. We didn't catch everything there, but we saw the production of Frozen and Disney Dreams. Both shows were innovative and fun. They are described as Broadway caliber shows, and for the most part that is true. The only real difference is the length of the shows (about an hour) and the understandable absence of an in-house orchestra. The Walt Disney Theater also hosted performances by comedians and magicians. We saw one of the comedians, and he was entertaining, but not a can't miss. The magician, however, was a must do. Shawn Farquhar is a two time World Champion. We saw him in the Disney Theater one evening, and then we made sure to catch his performances in Azure later in the week. ENTERTAINMENT - THE BUENA VISTA THEATER The Wonder played several movies every day. Everything was under the Disney umbrella. For instance, the live action Aladdin was out recently, and that was available in the theater most days. So was Avengers: Endgame and Captain Marvel. Endgame was presented in 3D in a few instances as well. The theaters have a concession stand outside. The popcorn, candy, and drinks are for an extra charge. TIP: buy a popcorn bucket. You may not want to keep it, but the refills are only $1.50. Also, you can bring in food from any of the restaurants on deck nine. Nobody will stop you. We also attended a presentation on the bears of Alaska in the Buena Vista Theater, and that was informative and entertaining. ENTERTAINMENT - OTHER Beyond the theaters, the Wonder has plenty of other entertainment opportunities. The Disney characters have regular meet and greets throughout the day. Mickey, Donald, Minnie, Daisy, Pluto, Goofy, Stitch, and others are regularly available. Also, Spider-Man and Thor made appearances for the Marvel fans. The D Lounge and the Promenade Lounger are also a good places for families to go for game shows. We regularly attended "The Wheel" (a take off on Wheel of Fortune), Who Wants to Be a Mousketeer?, and So You Think You Know Your Family? All were a good time and family appropriate. Plus, there were always servers available to bring drinks and refreshment if you so needed. There are three kids clubs on the ship. My boys are more introverted, and they didn't really enjoy them. That said, I saw countless kids that did. The counselors we met were very friendly. PORTS AND EXCURSIONS The ports and excursions on this cruise were phenomenal. Alaska is just beautiful, and there aren't any real exceptions. Our first day was a sea day. Day two was to Dawes Glacier. We took the tour with Allen Marine Tours. They brought a boat up to the Wonder, and we boarded. They then explored the fjords and got us up close to berglets, cascades, and some of the wildlife. We got to within a mile of Dawes Glacier compared to the three miles the Wonder got. The following day was Skagway. It is a small town. Our excursion was the White Pass & Yukon Route. This was a train ride from Skagway through the mountains into British Columbia. We then took the bus back. This is another great way to see some scenery and wildlife. Make sure to bring your passport! The next port was Juneau. This was our favorite day of the cruise. We booked the excursion that took us whale watching and then to the Mendenhall Glacier. Again, this was with Allen Marine Tours. We saw plenty of whales and glaciers during the tour. The real highlight was Mendenhall Glacier and Nugget Falls. The bus dropped us off near the visitor's center, and we walked the two mile round trip trail to get closer. Very worth it. The sights are breath taking. The last port was Ketchikan. We took a canoe tour of a nearby lake. It was a fun alternative to our earlier tours. That was also the only port where it rained on us. It was good, but not a must do. Be prepared for physical exercise as you do the rowing on the canoe trip. CONCLUSION Alaska on the Disney Wonder is a fantastic experience. We would consider doing it again. Our kids really enjoyed it. There are plenty of options for dining and excursions that you could do this cruise more than once and have very different experiences. Of course, with Disney, you are paying for the brand. So, if Disney is not important to you, consider an alternate cruise line to save some money. Disney fans, however, should love this. Read Less
Sail Date June 2019
THIS IS MY SECOND DISNEY CRUISE. The first one in the carribean to their private island. It was so good that we decide to go on another one. This time is was from San Diego to Cabo and Enesanada. Checking on in San Diego was so smooth. ... Read More
THIS IS MY SECOND DISNEY CRUISE. The first one in the carribean to their private island. It was so good that we decide to go on another one. This time is was from San Diego to Cabo and Enesanada. Checking on in San Diego was so smooth. No line up. As soon as I arrived in cabin after lunch in buffet, I phoned the conciege and asked for a robe since I was sharing with my daughter and her boyfriend. The bathrooms are super small and there's no where to put your clean clothes after you take off your dirty clothes to shower. I was told that the robes are only for conciege class. I explained about the situation in the bathroom and when I cruised on Disney before they supplied robes no problem. So I went to the desk to ask again, this time for someone in charge. She left me standing there while she went to the back for 10 mins. I told the other person standing there , that "This is a waste of time, how long does it take to ask about a robe". Also there are no slippers. Good thing I bought it from my hotel. I said I gotta go for dinner, I will come back for an answer. I stopped by the room after dinner and surprise, There's a robe. One of the drawers was stuck and after pulling it out it will become jammed. I told the room steward and he pushed it back in and said: It's fixed. Next time I pulled it out, it got stuck again. I informed the steward again when I was heading out and he said he will fix it. Next time i pulled it open , it completely fell out on my foot. This time I phoned the conciege and they sent a maintenace guy to fix it for real. I'm lucky I didn't break my foot. The day before we arrive in Ensenada, we wanted to go to the place where margaritas were invented. I looked it up at home but we didn't have internet on the ship, and I couldn't remember the name of it but I recall the ship did offer a tour there. She told me she didn't have that info and there's no such tour. She told us to find a Starbucks to get internet and we could google it. After walking a couple of miles to find the Starbucks, we found the place. It was right across from where the ship was docked. We were sitting there enjoying our drinks in the courtyard and wondering why the ship doesn't support this place. And surprise the tour arrived from our ship. Do not take the shuttle from the ship in Ensenada. It's supposed to take you into town but we saw it stopped a couple of blocks down the pier. There is not a town and not much to see except the place where we went to. There was a museum which charge $2.00 and then bar which we got margaritas. There's a small market. We got fridge magnets. There's a beautiful cactus garden. But everything else there is not worth to see cause there's nothing to see. We did eat some corn and some pancake, at the little booths that were on the walkway. Nobody spoke English. Lucky for us, my daughter's boyfriend spoke Spanish. Be aware that the charge to use the washrooms. The food on ship at the buffet at lunch was good and the dining at night was very good. Loved the shows. Got to see the lastest Disney movies in 3D if you want. The live shows are really good. Service in dining room was good. Over all the Disney experience was evident on the cruise but the price was triple other cruises to the same places. I expected better service and larger washrooms. We had a cabin at back of the ship on 7th floor. There was so much creaking and weird banging noises that it was extremely hard to sleep. It was every night. This cruise had a lot of kids on it because of spring break. There was an adult only area but there were kids in this area too. Be careful not to trip over them, they run around through you to try to be first in line to see their characters. Don't take this cruise unless you love Disney a lot. If you want to see Mexico, use Holland America. Read Less
Sail Date April 2019
By way of background, this is the 3rd cruise my wife and I have been on and second with my 11 year old son (my wife and I took a short Carnival cruise nearly 15 years ago, and our family sailed on RC's Enchantment of the Seas this ... Read More
By way of background, this is the 3rd cruise my wife and I have been on and second with my 11 year old son (my wife and I took a short Carnival cruise nearly 15 years ago, and our family sailed on RC's Enchantment of the Seas this past summer). We had a good time on this cruise, but have come to the conclusion that the extra money you pay for the Disney name probably isn't worth it for us. Cruise was a 5 night Mexican Riviera cruise with stops in Cabo and Ensenada. I should probably also mention that as Southern California residents we've grown up with Disneyland and have made a few trips to Disneyworld, which we love. I wouldn't say we're Disney fanatics, but Disneyworld is definitely our favorite vacation spot. Ship: We liked the layout of the ship, particularly the fact that it was a manageable size. It rarely felt overly crowded. A few parts of the ship (like the main theater) look a little dated, but the renovated areas like the kids' clubs and adult clubs (the pub, the Azure theater) look good as new. I liked the decor of the lounge areas, particularly the Crown and Fin pub. Dining: Eating in 3 different dining rooms was cool. The changes of scenery were nice. The food was underwhelming. A few dishes were really good (like the sea bass at Tiana's), but in general the dishes weren't as good as they looked in the menu descriptions. Service was fine, not exceptional. One thing that would frustrate me was their insistence that the main server present you with the dishes, which often meant food would be brought to the service station and sit there getting colder while the main server was attending to another table. This would happen despite the fact that the head waiter or assistant server were available to serve the food. I was tempted at times to just go and get my own food from the station while it was still warm. Cabanas buffet had decent options and we didn't have too much trouble getting a table. I was more impressed by the service in some of the lounges, where the servers quickly learned what you liked to drink even if you weren't a very regular customer. We ate brunch at Palo, and while the food was very good the service was surprisingly slow. Maybe it was just our server. If I sailed with Disney again I would probably dine there again. Entertainment: We went to most of the major shows. "Frozen" is an excellent show. Matt Baker (juggler/stunt performer/comedian) was great in both his family and "adult" shows. Golden Mickeys had a weak story line and some odd song choices (being on this cruise would make you think "Princess and the Frog" was the most successful film in Disney history. I've never seen it.) We walked out of the magician's show, we just weren't into it. We missed the Enchanted, um, whatever it was. But we heard it was pretty similar to the Golden Mickeys so I don't think we missed out. Trivia and the game shows were definitely highlights. The cruise activities staff were funny and entertaining throughout, and the games were fun. Kids Stuff: Our son spent a fair amount of time at the Edge, and I think he enjoyed it? It was hard to tell. He had no complaints about it, and said he enjoyed the activities. But often when given the choice between doing something at Edge or playing an "adult" trivia game with us (note- they don't seem to enforce the "adult" part at all during the day) he would usually choose to stay with us. He said he liked the counselors. Maybe it's just part of being 11, but it was hard to get much information out of him about the kids' club. He was technically also allowed to go to the Oceaneer Lab, but only went once (he liked the activity, which was science-based). He liked the water slide. Spa/Fitness Center: This was the first time I tried going to a fitness center on a ship. It seemed a bit small (maybe they all are?) but pretty well equipped. My wife and I got a couple's massage at the spa which was nice. The only weird thing was that at one point we tried to go into the massage room from our verandah and found we had been locked outside with no way to communicate with the staff. Good thing neither of us had fallen overboard... I also got the Rain Room pass which had some nice amenities but seemed a bit expensive for what it was. Excursions: We didn't go through the cruise line for either of our excursions. In Cabo we took a snorkeling trip on the Buccaneer Queen, which was cool. It got a little racy at the end when they started pouring shots into people, but for the most part it was a fun trip and the emcee/snorkeling leader was cool. The port at Cabo was fun to walk around once you got past the 5 million people offering you a tour or water taxi. In Ensenada we took a taxi out to Las Canadas Campamento for ziplining and ATV riding, which was my son's favorite part of the whole trip. We practically had the place to ourselves. The zipline/rope bridge course was a blast, and the guides (who were fully bilingual) were nice, very focused on safety and took tons of great pictures with my phone while my son and I did the course. I highly recommend it. Cabin: See review below. All things considered we had a good time, but we came to the conclusion that for our particular family we probably won't sail with Disney in the future. If the cruises were similarly priced then sure, we would do Disney again. But for our family it doesn't make sense to pay a premium for the Disney aspect of the cruise. We don't take pictures with the princesses (which seemed to be happening all hours of the day). If my son was younger then we'd probably consider it, because the atmosphere on the ship is a bit more family-friendly and there are a lot of kid activities. (The flip side of that is that there are a LOT more kids- they are EVERYWHERE on that ship.) But now that my son is more interested in trivia games then taking his picture with Mickey I'd rather save some money and sail with a less expensive line (hopefully with better food) going forward. Read Less
Sail Date April 2019
We chose a Disney cruise because we thought it would be an ideal vacation for a couple with toddler. It’s a tough age to keep actively engaged. While the character greetings and related events were spectacular, experiences for toddlers ... Read More
We chose a Disney cruise because we thought it would be an ideal vacation for a couple with toddler. It’s a tough age to keep actively engaged. While the character greetings and related events were spectacular, experiences for toddlers overall were really quite limited. That being said, this alone was not why the magic was missing for us. The stateroom was not in the best shape when we arrived. The safe lock had not been reset (we had to wait for maintenance to reset, which was fine if that was the only issue), the clock alarm had not been reset (getting us up much too early the next day), there was hair on the shower curtain, and a pair of eyeglasses were lost in the cabin (?). The cabin and ship was especially creaky the whole trip. This was not our first cruise...so found it annoying. It negatively impacted our sleep. The restaurant food was good but too hot for our toddler, every time. One would assume that this would be tested before plating. While the service itself was especially friendly, off-putting was the constant requests night after night for an “excellent” rating. It left us feeling soured. We didn’t need to be pushed so much. Maybe just say it once and leave it. As for the food quality outside of the restaurants and buffet, it was really bland. We needed cash for one of the excursions and guest services would only take personal checks (in 2019!). My son and I caught a bad cold by the last day! On balance, this was not the vacation that I hoped for and expected from the magical Disney. Read Less
Sail Date April 2019
We sailed the Disney Fantasy this past December. There was Disney magic at every turn, we loved it. We are seasoned cruisers, with 75+ cruises. The Disney Wonder, where do I begin? The excellent: The Golden Mickey, Frozen and Dream ... Read More
We sailed the Disney Fantasy this past December. There was Disney magic at every turn, we loved it. We are seasoned cruisers, with 75+ cruises. The Disney Wonder, where do I begin? The excellent: The Golden Mickey, Frozen and Dream shows. The character experiences and the Kids Club. The Bad: Very poor service in dining room, luke warm food to cold food. The taste was terrible. We never had our drinks refilled, pepper offered, minimal interaction with our table. On the Disney Fantasy, the staff are calling your by name, doing magic tricks with the kids etc. The food was very good on the Fantasy and it was served hot. The Cabana's food was just okay, like at a Denny's. Our stateroom host was friendly and kind. Our stateroom 7067 had mold around the tub. Screws falling out from door stops. The walls were beat up. He could never remember what time we had dinner however. Our stateroom would get cleaned about 2:00 pm or after. We would come back after eating at 5:30 and the 8:30 dinner shows and our stateroom would not have been turned down or cleaned from showers taken before dinner. Our ports were Cabo and Ensenada. Our granddaughter did the kids dolphin encounter ($100.00) at Cabo Adventures. She loved it and we loved watching her. The photos's were $300.00 Embarkation and disembarkation were seamless. We have done the Bibbidi Bobbidi Boutique at the parks, about six times. On the Disney Fantasy once, and on the Wonder this pass cruise. Oh my, not the experience you pay for on the Wonder. On The Fantasy we bought the three trips into BBB, the pirate day was so fun on the Fantasy. Speaking of Pirate show. The Wonder's pirate night is NOT what you get on the Fantasy. It is one short show and no pirate buffet afterwards. Yes, no turkey legs. On the Fantasy you have a Character pirate show, then a big production of Jack Sparrow and friends show. All pirate buffet. The fireworks were the same. They are now giving you large containers of soap, shampoo and conditioner. No cute pillows on the bed of When you wish upon a star. DCL commands at least a 50% premium. I would NOT sail on the Wonder. I would sail on the Fantasy. No comparison. Read Less
Sail Date March 2019
An exceptional (whole family) vacation experience - we highly recommend! The brand name might scare all us 6 star luxury cruises away, (I certainly was for years!), but I will admit Disney delivered a fantastic product for everyone of ... Read More
An exceptional (whole family) vacation experience - we highly recommend! The brand name might scare all us 6 star luxury cruises away, (I certainly was for years!), but I will admit Disney delivered a fantastic product for everyone of us 'kids' (from 3 to 73). The 4 Cabins and Suites we booked were all well appointed, dining was a lot of fun and always delicious, and the entertainment was Disney quality. Surprises for the kids were everywhere on the ship. The product is also VERY expensive when you consider it is not all inclusive - full stop... And you will leave the ship with another 3K in shipboard expenses … But there are enough (adult) spaces to keep the ship classy, and more than enough (child friendly) spaces to keep them all busy and happy - and this is why we were onboard. We all had a wonderful time, a perfect family week escape. Disney delivers. Read Less
Sail Date March 2019
We were two adults traveling without children that stayed in an inside stateroom on deck 7 midship of the Disney Wonder. We had an amazing experience with superior service and I cannot wait for my next Disney cruise! -The main dining ... Read More
We were two adults traveling without children that stayed in an inside stateroom on deck 7 midship of the Disney Wonder. We had an amazing experience with superior service and I cannot wait for my next Disney cruise! -The main dining food was superb- many options on the menu! -Our servers in main dining were wonderful- best I’ve ever had on a cruise. They were personable, and very efficient. -Our inside cabin was very comfortable and clean. -Entertainment is high quality. The main stage shows are of a high caliber with Frozen the musical stage show being a highlight. - We enjoyed all the adult entertainment options on the ship! We liked trivia, bingo, crafts, adult only game shows, adult only pool area and the adult only restaurant, Palo. Cruise entertainment staff were very upbeat and personable! - Ports of call were Cabo and Ensenada. -In Cabo we took an excursion to the Breathless all inclusive resort! It was gorgeous and staff were wonderful. -Port of Ensenada we took a wine tasting tour that was fabulous! We LOVED our guide and the countryside was beautiful. This was an amazing cruise and you cannot beat the Disney experience. I have previously sailed on Holland America and Disney beats out Holland in the service and entertainment categories! Read Less
Sail Date March 2019
We sailed on the Wonder 10 years ago with our then 1 year old and had the most glorious time. We had since cruised on both the Fantasy and Allure of the Seas, so it’s interesting to compare experiences. The Wonder feels very small ... Read More
We sailed on the Wonder 10 years ago with our then 1 year old and had the most glorious time. We had since cruised on both the Fantasy and Allure of the Seas, so it’s interesting to compare experiences. The Wonder feels very small compared with those larger ships. I love that it’s quick to get anywhere on board. We never felt particularly crowded except around the pool. We all felt the ships movement much more than the larger ships but overall I quite liked the size. Just wish there was more space around the pool!! I LOVE the magical Disney touches. Disney music piped in the halls, the horn’s tune, entertainment, themed restaurants. It seemed like most people on the cruise were there primarily for the Disney-ness of it all. Service was good. Not as over the top as it was 10 years ago but still good. We had two major disappointments. Our kids hated the kids club! I couldn’t believe it. Especially my daughter who loves participation in kids activities. She said she couldn’t understand the staff because of their accents. Second was the wifi. My hubby needs to stay connected for work so he bought the highest package of 1000 MB that claimed “will suit all needs including streaming shows”. What a joke! He burned through that in just a couple days of periodic email checking and one hour’s worth of work. And yes, he logged out of the wifi each time. It was also insanely slow. We had perfect wifi when we cruised on the Allure so assumed it would be similar. Read Less
Sail Date March 2019
This was the first time I have sailed with DCL. The Wonder looked beautiful coming off its 2017 refurbishment. 14 nights was a gamble for a cruise line I have never sailed before but Disney lived up to it's reputation for excellence. ... Read More
This was the first time I have sailed with DCL. The Wonder looked beautiful coming off its 2017 refurbishment. 14 nights was a gamble for a cruise line I have never sailed before but Disney lived up to it's reputation for excellence. Of note, this particular cruise had only 300 children aboard. It was a running joke among the crew. It made for what was probably a much quieter cruise experience than typical. Embarkation was simple and for the most part, everyone arrived at their assigned time so it was not insanely crowded. Debarkation was equally as simple and we put our luggage out the night before to have it taken off the ship. It was just myself and my husband on this trip. Food: highlights were the incredible service in the rotational dining and the high quality of the food both in the dining rooms and in the buffet and quick service stops. Was every meal and every menu item amazing? No, but most of them were between “outstanding” to “very good.” You can preview the dinner menus on the DCL onboard app or by stopping outside your dinner location - there's a menu posted. Our servers were so accommodating and friendly and worked extremely hard to deliver a four star experience. The buffet was strongest at lunch. Beautiful options every day and a different variety every day which is hard to do on a 14 night sailing. Breakfast was plentiful and had an omelette station where they would make your order and give you a number, then deliver it to your table. Nice to not stand in line. Cabanas staff was on top of clearing and cleaning. There were always tables available. The quick service and room service were abundant with options - Pete's boiler bites was excellent for shawarma and standard fried fare/burgers and served a specialty every day that was not on the regular menu (chili dogs, Philly cheesesteak, spicy chicken sandwiches), Pinocchios for pizza (it was average), Daisy's Delights for soups, fresh made sandwiches/wraps/paninis, salads and tons of fresh fruit. Truly amazing. Even the self service ice cream was really good - standard chocolate and vanilla and then new flavors rotate into the mix each day. Self-serve ice cream sometimes is icy or has a funny taste, but DCL’s was great. Room service was PLENTIFUL and included in your cruise, and it didn't take more than 20 minutes (although they quote up to 45 minutes.) The best items we had were the buffalo-style chicken wings, BLT, French fries, Mickey ice cream bars and he famous “All Hands On Deck” cheese plate. It was SO easy to pile on the pounds! Pools: the adults-only pool was very crowded on most sea days because there were so few children on board. Their pools and hot tubs have fresh water. I tried the waterslide and it was cute and fun. Cove Cafe is in the adults area and was always populated. They have complimentary pastries throughout the day including rice Krispy treats which I did not see anywhere else onboard. Can’t really comment on the kids areas because we did not have kids with us. Spa: the gym was not crowded - ever. It was well equipped and had all the expected equipment. Entertainment: there’s something for everyone. On this long cruise, there was multiple speciality acts plus their regular nightly shows like Frozen and Disney Dreams. The on board movie theater showed about 7 rotating movies that were all recent releases, some in 3D. There’s also the “Funnel Vision” which is the giant pool-side screen showing movies all day long. And of course, character meets every day. Unlike in the parks, the characters actually take time to meet with you! Can't comment on the kids clubs experience but we did tour them during open houses and they looked incredible. Accommodations: we were in a deluxe Oceanview stateroom on deck 2 aft. The mattress was very, very comfortable. I am a fussy sleeper and I slept so well on this cruise! The split bath is as awesome as everyone says. The room was spotless. Even the bunk bed was comfortable. We did not schedule any port excursions. They just weren't up our alley. We did go to Castaway Cay and it was as beautiful as expected. What really made it all worth it was the outstanding service, from our stateroom hosts to the staff at the pool. There’s literally nothing I had to suggest to make it a better experience (except that the Wonder, unlike all the other Disney ships, does not have the free in-room on demand movies.) We will definitely be back. Read Less
Sail Date February 2019
For the price, my family and I were disappointed with our first ever Disney Cruise. Pros: 1) We really enjoyed the shows. The Frozen performance, in particular, was spectacular! It was truly Broadway-caliber! 2) The rotating ... Read More
For the price, my family and I were disappointed with our first ever Disney Cruise. Pros: 1) We really enjoyed the shows. The Frozen performance, in particular, was spectacular! It was truly Broadway-caliber! 2) The rotating dinner was very special. You rotate between three restaurants: Triton's, Tatiana's Place, and the Animator's Palate. Each had a different type of cuisine and really amazing decor and ambiance. The multi-media show at Animator's Palate was a highlight of the entire cruise. 3) Overall, the food was better than other cruises we've been on. 4) The service was exceptional (minus the kids' programs) 5) Castaway Cay was breathtaking! Cons: 1) The children's pools were so tiny! My daughter, who loves pools, felt too overwhelmed to even go in them. 2) Now for our biggest complaint. We booked the Disney Cruise because we thought the children's programs would be an area of emphasis for them. We found, however, that they were run more like a babysitting service. There were always several crew members around, but they were extremely unengaged with the kids. My daughter is a very shy, four year old and when I peeked into the Oceaneer Club, she was almost always alone, with the staff just standing around, chatting amongst themselves. The scheduled kids events at the Club were pretty lame. The program on Castaway Cay was even worse! When I went to pick up my daughter, I counted NINE employees standing around, and none of them were interacting with any of the kids. This was not at all what I expected, and definitely not the magical Disney-way I have come to respect. Because of the lack of attention, I signed my daughter up for about 1/3 of the time that I was hoping to. Everyone told me the kiddos are not going to want to leave the Club, but my daughter, honestly, dreaded going and they didn't seem to do anything to help ease her anxiety the four times I dropped her off. Definitely would consider other cruise lines before Disney again, due to the cost and terrible experience with the kids' club. Read Less
Sail Date February 2019
I was on the Wonder before its last major drydock and at the time, found a few deficiencies. After having been on the Magic last summer, I noticed that Disney has been spending a bit more time taking care of the Wonder and the ship appears ... Read More
I was on the Wonder before its last major drydock and at the time, found a few deficiencies. After having been on the Magic last summer, I noticed that Disney has been spending a bit more time taking care of the Wonder and the ship appears to be in great shape for a 20-year old ship. This cruise featured a relatively unique Southern Caribbean itinerary for Disney, where they spend less than a month a year. Stops included Antigua, Bonaire, Aruba and St.Marteen. Most islands had their charm - with the potential exception of St.Marteen which is still in rough shape one year after Irma. Service in the main dining room was beyond excellent. Great attention to details, and allergy concerns. I made a comment around the food not being to its usual standard on night 3 and let's just say that food quality (and quantity) was not an issue on any other nights afterward. I found the buffet in Cabana to be a little better on the Magic during a European cruise. Food at Cabana's was generally quite overcooked - although no complaints on overall quality and quantity. Our main server team was one of the best we have had. We also met throughout the ship other dining staff that we had on previous cruises and they remembered us. We had brunch and dinner once at Palo and the experience was excellent as always Kids club on Disney is always excellent. This particular cruise had a little less programming than usual - with a bit more open house time. Still plenty to do for kids though. Both the Club and Lab are very modern and have been regularly updated throughout the years. The main Disney shows were good, with the highlight being Frozen. The non-Disney entertainers on this group were ok but I have seen better on other DCL cruises. Photography staff were very friendly and efficient. We recognized a few staff from a previous cruise, and they did recognize us as well - and this led to some great memories. The one area where the Wonder is a bit weaker is on board water activities. Only one main, relatively small pool (for families) and one water slide. Adult area is well maintained with good entertainment and drink options. Loved this DCL cruise and already booked on next year's version of this cruise. Very adequate gym, forward, on Deck 9 with great "bridge-like" views The port of San Juan as an Embarkation port is a bit underwhelming but check-in was very quick and so was boarding once it started. The port is in the midst of major renovations so it will probably look great in a few years from now. On shore excursions, we had 1 excellent one, 2 very good ones, and one so-so. Value for money on some of those wasn't great, but this is typical of cruise lines booked port adventures. Read Less
Sail Date January 2019
We loved pretty much everything about the cruise we went on. We were a little worried, thinking, how much better can it be over Royal Caribbean. The price was more than double what we could have done on RCI, but our daughter really ... Read More
We loved pretty much everything about the cruise we went on. We were a little worried, thinking, how much better can it be over Royal Caribbean. The price was more than double what we could have done on RCI, but our daughter really wanted to go on a Disney cruise, so we gave it a shot. Well, the saying, you get what you pay for, totally fits in this situation. We flew to San Juan a day early and stayed at Marriott's Stellaris Resort & Casino. The reason we chose this hotel is because it is the hotel that Disney offers transportation from. We met at the Disney desk in the morning, when told to meet, and were relatively quickly put on a tour bus heading to port. When we arrived at port, we were told to NOT get into line. Once everyone was off the bus, we were lead around the huge line of people, directly to the front of the security line. That was a great perk for the transportation. The whole boarding process was WAY smoother than we have ever experienced on RCI or NCL. Mickey and Minnie made an appearance for photos too. The ship, although ~20 years old, was extremely well maintained. It looked pretty much perfect all over. While we were onboard, there was activity from the staff to fix random things, keeping everything looking good. Their activity was never in the way though. Our cabin was 6142. The cabin itself was great. The layout was really nice, with plenty of room. The bed was a lot better than any other cruise for us. Our daughter slept on the pull out sofa, which was actually quite comfortable. This cabin has the Navigator's Verandah, so it was surrounded by metal walls and did not have a glass railing, but metal. It was still very nice, with plenty of room to see around. The only negative I have about the cabin was the noise. We never herd noise from other cabins, but we heard noise and felt a lot of vibration each time we came into port and left port. I am pretty sure it was every time the side propulsion was used to move the ship sideways. Our cabin host was fantastic, and always figured out our schedule to get in when were not there and be done before we came back. A few days, we had pretty odd schedules and assumed we would run into her, but we never did. Our dining attendants were also fantastic. Not only was the service impeccable, but the food was also amazing. Our waiter pretty much demanded that we order everything that we think we might like, so we had several meals each night. Everything we had was very good, and we are pretty picky eaters. Our daughter became a big fan of Pete's Boiler Bites, so would sometimes skip dinner, but was still with us. They made her feel right at home and did not make her feel bad for not eating in the dining room. The entertainment was a lot better than we expected. The acting/singing/dancing was similar to what you would see on Broadway. The character experiences were really great as well. Not only the planning/intervals of them coming out, but also the actual characters. They didn't just stand there and be in a pic. They interacted with each person as they came up through the line. The southern Caribbean is great, and the ports are very nice. We had a great time at each port. We made excursion plans through Disney on all but one port. During the St. Maarten excursion, which was through Disney, the only complaint I have is that we were handed off 3 or 4 times to different representatives, who didn't really make it clear what we were doing. We were just following them, but during the hand-off, communication would have decreased the confusion. We absolutely loved it, did the $250 future cruise booking, and are already planning another. That should speak for itself. Read Less
Sail Date January 2019
Jan 27-Feb 3 Southern Caribbean. This was one of the best Disney Cruises we have been on. The service, food, entertainment, ports and condition of ship are all top notch. This is a smaller boat in the DCL line, however it lacked nothing ... Read More
Jan 27-Feb 3 Southern Caribbean. This was one of the best Disney Cruises we have been on. The service, food, entertainment, ports and condition of ship are all top notch. This is a smaller boat in the DCL line, however it lacked nothing (except the crowded feeling of larger ships). The shows on this boat are not to be missed, especially Frozen. The kids club does an excellent job of making the kids feel not only entertained ,but comfortable. Our children are 5 and 12. Our oldest enjoyed every minute of Edge and our youngest fought us to leave the kids club at pick up time as she was having such a good time. We met so many wonderful people on this boat and felt that was due to the intimacy of the smaller ship. We visited Aruba, Bonaire, Antigua and St. Maarten. We did not care for Antigua as we felt the area right off the ship was full of people haggling us for a taxi, braids... you name it. I would highly recommend booking an excursion in this area or staying on the boat. We enjoyed all the other ports and felt very safe. We cannot wait to book another cruise on the Disney Wonder. Read Less
Sail Date January 2019
They cost more than a “normal” cruise so we wondered if it would be worth it... The ship is apparently smaller than the newer ones. That said, it was the perfect size for our family with small kids. I think about 2700 guests and ... Read More
They cost more than a “normal” cruise so we wondered if it would be worth it... The ship is apparently smaller than the newer ones. That said, it was the perfect size for our family with small kids. I think about 2700 guests and almost 1000 cast members weee onboard. There were always new people to see, but we also saw the same people numerous times. It was constantly being cleaned and always immaculate. Cabins were bigger than other ships - a real treat for us with kids. We were also able to get adjoining rooms...a nice feature I hadn’t done before on a boat. Full bath tub was great! We loved the rotational dining! They were able to easily accommodate gluten allergies and special dietary restrictions which can be very worrisome if you’re the one with the issue. Additionally, the servers were amazing and so was the food. We got what we paid for - duck, steak, prime rib, lobster, foie gras, sashimi, truffles...and this was the main dining that was included. The classic dinsey shows were exceptional. The movie theater was a nice touch with movies not yet out and 3D options for others. Kids Club YES!!! My kids loved it...it was huge with so many activities. Spa was run of the mill. Prices were reasonable, but treatments and service were meh. Why do they always have to give their sales pitch at the end? I hate that! We just paid to relax and now you’re going to come at me with $650 worth of herbal supplements? Welcome back, stress. Service was outstanding all around. Obviously, you’ll encounter a grumpy staff member wherever you go, but even with these people working 80 hours a week, a complaint was rare. Ports were great. Shore excursions not really worth it. Overpriced and lacked enthusiasm. We enjoyed the days we hailed taxis best. So we had a slight hemorrhage of funds, but it really was quite magical. Being treated with respect and having to worry about nothing, knowing your kids would be safe for a few hours so you could hang by the adult pool, turning a corner and running into Mickey Mouse...exhausted from the excitement that filled our souls. Read Less
Sail Date January 2019
This is a quick summary of our great Disney cruise. Getting to the ship in Galveston was easier than I remember from previous cruises. Could be that the smaller Disney Wonder was the only ship there. I dropped my group off at the dock ... Read More
This is a quick summary of our great Disney cruise. Getting to the ship in Galveston was easier than I remember from previous cruises. Could be that the smaller Disney Wonder was the only ship there. I dropped my group off at the dock and zipped over to EZ Cruise parking, caught their shuttle and was able to caught up with my bunch as they were going through security. Had one problem in that the porter did not pick up my roll-on bag and no one caught it till he left. Probably could have given it to another porter, but didn’t. My wife was very generous to “allow” me drag the bag to the ship. There was an opportunity to take your own pictures with painted Disney characters in the typical cruise background and we did take numerous shots. Overall it was a fantastic cruise with and for young kids. Lots of activities and playrooms for kids so parents can do their own thing for short periods of time. Kids need to be at least 2 yr old to be left in an activity room. Younger than that, a person has to pay a $9/hr babysitting charge or limit somewhat what you do. Not sure why someone would want to go on a Disney Cruise with a under 2 yr old child since it is so geared toward kids and an under 2 year old just does not experience the fun of a Disney cruise. Not sure what the upper age limit for kids would be but think it would not be very exciting for a 16-17 year old teenager, although there were teenage activities and area on board, and shore excursions to enjoy. It is just that I did not see any teenagers taking pictures with Mickey or Donald or Goofy or any of the Princesses, but did see a lot of parents doing so, along with Grandma and I. There are adult areas on the ship to escape to while the kids are involved in activities, but I can not attest to the adult area other than I walked through or peaked in them, since as Grandpa, I had to do a lot of help shuffling kids to pictures and dancing with all the Disney characters, Princesses, hair makeup, splashing in the kid pool etc. I can say for a 3 to 10yr old, it was overwhelmingly exciting and our 15 month Grandson was constantly hyper, and surprised seeing a giant duck, mouse and dog. Without kids, I would opt for a cheaper adult cruise cause a person is paying for all those kid activities that Disney makes available, and there are a lot of them. I was overwhelmed at all the kid cool play and activity areas. Wish I was still a kid. Off ship tours in Cancun and Grand Cayman are the same as I had on several other cruise ships so there was nothing special that I was aware of. For this cruise we had to pull Grandparent duties and pick tours our Grandkids would enjoy while the parents did more adventurous tours. Dining room dining on the ship was fun and interesting. Disney has it set up that you rotate between the three different themed dining rooms. The rotation was enjoyable and made for interesting dining and you got to experience the different dining rooms. The food and service as you would expect, was great. You have to be sneaky to get the Mickey ice cream bar since only kids get it. I made sure I sat next to my 15month old Grandson who I insisted wanted one each night. Only made the formal dining room for breakfast one time since the kids had activities. It was nice and relaxing. The buffet line for breakfast and lunch had an excellent variety of items and my favorite, butter pecan ice cream, which I tried to eat the ships supply. This was the first cruise I have been on that Soda water (Cokes+ others) was free and I tried to drink my money’s worth! During the 6 day cruise, there were two outstanding night performances and the Mary Poppins 2 movie. The kids just went crazy during FROZEN and Disney Dreams and really enjoyed Mary Poppins 2. These are shows you do not want to miss. The only complaint I voiced to the ship crew was that one individual consistently would wait till 5 minutes before they opened the doors to the Disney theater and cut in ahead of everyone. There were always good seats available but I just did not accept that as good behavior after many of us waited in line for 30 minutes. I can offer these tips. If you take a enjoyable Disney cruise, be sure to download the Disney app before you get to the ship. I do not think you can download it once on the ship. It enables you to Text to other member of your party on the ship although you can use the ship wireless phones to call each other. We used both methods to stay in touch. Bring several empty water bottles so you can refill them on the ship. Bottled water on the ship is expensive and you want water when you go ashore. We brought 2 empty bottles each. Need suntan lotion for laying around the pool and on shore. Band-Aids, I can’t go anywhere without needing them. Disney has one theme night where everyone dresses like a Pirate or something. It was listed among the travel info, but we did not see it. Bring one of those big tote bags to carry cloths, shoes, towels if you plan to tour off ship. All in all, the Disney cruise was outstanding. The service was unbelievably great, food excellent and all kid activities had excellent supervision with lots of demonstrations to amaze them. It is something a kid would remember for a long time. I was told Grandpa would get to relax by the pool most of the time with small kid duties, and, like a fool I believed them. I was exhausted at the end. Would I do it again? Our group is already planning for a Disney Christmas cruise in 2 year. Read Less
Sail Date December 2018
Activities: I had such high hopes for the Kids club- I particularly liked that Disney allowed all children from 3-12 to be in the same club so my daughters could be together. Unfortunately the clubs were so incredibly large that it was ... Read More
Activities: I had such high hopes for the Kids club- I particularly liked that Disney allowed all children from 3-12 to be in the same club so my daughters could be together. Unfortunately the clubs were so incredibly large that it was overwhelming for my four year old. She became separated from her older sister and there was not enough staff to help her to find an activity that she could participate in or to help her feel comfortable. She wandered around crying for some time before her big sister found her and located a staff member to call us. During Pluto's pajama party another child pulled my daughters hair extremely hard and wouldn't let go. There were not any staff around to intervene and no one contacted me or mentioned the incident when I picked them up. I feel that there should be enough staff to provide more supervision and to engage with the children in their care. The shows were all outstanding! The pool was much too small to go in and the hot tubs were very crowded, although my eldest daughter loved the slide (weather permitting) Dining: The service in the main dining hall was wonderful- our servers Dede and Lloyd went above and beyond. The food was good, nothing phenomenal but decent and presented beautifully. Cabanas provided decent breakfast and lunch options, but I found the food near the pool deck (pizza, burgers etc..) to be of poor quality. Overall, we had a wonderful time during our Merrytime sailing. The ship was decorated beautifully, and was immaculately clean. Staff were constantly cleaning, and I loved that there were hand washing stations outside cabanas and at the kids clubs. The weather was not in our favor, and was cold and windy. We were very disappointed to miss Castaway Cay, and the weather did not make for a good beach day in Nassau, however not even Disney can control the weather. We rented a golf cart and had a wonderful time in Key West, this was the highlight of our trip! Read Less
Sail Date December 2018
This was my 11th cruise and my first time with Disney. I thought the ship was smooth, I hardly felt it moving. I did not feel as if we were over crowded with children and I enjoyed the characters and shows. I loved the fact that there was ... Read More
This was my 11th cruise and my first time with Disney. I thought the ship was smooth, I hardly felt it moving. I did not feel as if we were over crowded with children and I enjoyed the characters and shows. I loved the fact that there was no a casino on the ship and I did not have to smell the awful smoke. I loved the decor and it seemed the staff was not over worked or cranky. Since my family does not drink alcohol, I very much appreciated not being harrassed with drinks pushed on us. Our room was always cleaned well and the gym area smelled good and was always clean. The food was excellent, I believe it was the best tasting food compared to all the other ships I have been on, and I loved going to the different dining areas to eat. We loved drawing cartoons and seeing them come alive! I love the beautiful music they had piped all through the ship. I loved having an adults only swimming area. I loved the banana ice cream. The water slide is a bit rough and I got water in my sinus, but other than that it was fun. Read Less
Sail Date November 2018
We took our granddaughter on the cruise of a lifetime. Ship was incredibly clean, well organized and the staff was unbelievable. The only reason for the less than 5 was due to the subpar food on the formal dinners. Everything seemed ... Read More
We took our granddaughter on the cruise of a lifetime. Ship was incredibly clean, well organized and the staff was unbelievable. The only reason for the less than 5 was due to the subpar food on the formal dinners. Everything seemed rushed and the Meals seemed to be prepared and served after cooking under a heat light for hours. Avoid the oysters Rockefeller and the lobster tail. The characters were very accessible and the meet and greets with frozen girls and the princesses were heavenly. Our cabin seemed brand new with everything working and fresh linens daily. Cabin staff were incredibly nice and remembered our little ones name (nice touch). The dolphin excursion in grand cayman was very well organized and not too pricey. Negotiate the cost of prints they want to sell them! Cozumel was mostly a bust - rain and didn’t feel safe wandering around too far from the ship. The sales folks are very aggressive and tries more than once to lure our little one with toys etc. just not comfortable. All in all this was a trip of a lifetime. Get the meals right guys. Read Less
Sail Date November 2018
definitely very disappointed ! An expensive and bad cruise. It is not worth the price paid . Poorly organized cruise.. The port adventures White House Beach in Grand Cayman and Cabo San Lucas by Sea were a scam. the food of low ... Read More
definitely very disappointed ! An expensive and bad cruise. It is not worth the price paid . Poorly organized cruise.. The port adventures White House Beach in Grand Cayman and Cabo San Lucas by Sea were a scam. the food of low quality. Only two good shows in 14 nights. the parties of pirates and frozen were very poor . and the worst was the mistreatment received in front of an inconvenience with our luggage upon disembarkation. It was our fourth Disney cruise and I do not recommend it. is not at the level of the Fantasy or the Magic .. The staff works discontent and often does not treat the passenger well. The new system of selling the photos on board is a scam. positive: the activities of the children were good as always, and they enjoyed them, but the adults felt cheated (there were three families and we had three cabins) Read Less
Sail Date October 2018
Geez where do I start. This was our 8th cruise on Disney. For Halloween, they only brought out 4 characters for 2 hours dressed in Halloween attire. The first day and rest of second we’re in traditional attire. The 4 characters were ... Read More
Geez where do I start. This was our 8th cruise on Disney. For Halloween, they only brought out 4 characters for 2 hours dressed in Halloween attire. The first day and rest of second we’re in traditional attire. The 4 characters were Mickey, Minnie, Pluto, and Goofy- no villains. Trick or treat was at 2p for 30 mins at 7 stations on Deck 3,4. Trick or treat bags were delivered to rooms but many did not not receive them. The cruise line seems like they are getting really cheap. We use to receive a welcome letter from Cast a way club when we arrived in our room Day 1- or any more. In the past we always sailed Concierge. We always felt the services were below par so this cruise we were in a 4a room which was so small with a tiny shower for a short person. On a past cruise we saw the Concierge attendant come down with a group of guest and let them off first for Walk off. They filed to tell us about this and we were knee deep in a crowd waiting to get off. Sadly, the same happened on this cruise to a concierge guest waiting disembark for walk off. At the same time I was telling her family what happened to us, the concierge attendant comes down with a group of guests and let’s them off while they were waiting in line. I also noticed none of the concierge guest had a lithograph. Disney has gotten so controlling and cheap. The first day there were only 2 characters in the lobby. We did not relieve tip sheet and comment card until 10p the night before we disembarked. The ship was still showing Golden Mickey (zzzzzz) and Frozen. No music acts. Time for a change. Read Less
Sail Date October 2018
Disney gone cheap. Halloween bags not delivered to room, only four characters appeared once each in Halloween outfit over a 2 hour period, 2p trick treat at 7 stations on deck 3,4, no Halloween on Day 1 and only 2 characters in lobby. Cat ... Read More
Disney gone cheap. Halloween bags not delivered to room, only four characters appeared once each in Halloween outfit over a 2 hour period, 2p trick treat at 7 stations on deck 3,4, no Halloween on Day 1 and only 2 characters in lobby. Cat room 4a very small. Characters were common 4..no villains or scary ones. Boring. Concierge guests did not receive lithograph and had Stich at Private meet and greet. Shows were Frozen and Golden Mickeys. Time for a change. Concierge guests were not told of private escort for walk off. Little upset when they were standing in line and saw concierge escort group off so htem. Same happened to us on the Magic. Checked in online first day, first minute but was assigned group 9 at cruise terminal. First to check in at port. Tip sheet and comment card were delivered to room at 11p. No bag tags were ever deleivered . Read Less
Sail Date October 2018
I work in the travel industry and have heard nothing but great things about Disney, always mixed reviews with other cruise lines. I was dreading the boarding process, but to be honest it was super easy, I completed everything online so we ... Read More
I work in the travel industry and have heard nothing but great things about Disney, always mixed reviews with other cruise lines. I was dreading the boarding process, but to be honest it was super easy, I completed everything online so we zipped through the check in process and was aboard the ship in a few minutes. They really stress hand washing and sanitizing throughout the cruise which is great practice. As you board the ship your asked your names and they announce you on the speaker and you pass the line up of bridge crew clapping and welcoming you aboard. We made our way to deck 2, just down 1 level from main lobby. It was 120pm and there was a roping off of the area to the cabins until 130pm as they were still finishing off getting the cabins ready. There were a few impatient people who at 131pm thought it was appropriate to start a hissy fit in front of kids cause it’s now 131pm. There were several staff zipping by with stateroom gift delivery, etc. By 134pm they were finished and opened the way for us to the cabins. Some people were already saying their vacation was ruined cause they needed to wait!?!? They just needed to calm down. We had an ocean view cabin mid ship, it was clean and welcoming and a little larger than expected. There was a big porthole with a great view. Love the way they separate the bathroom, toilet and sink in one and sink and shower in another. The bed was squishy and so comfortable as were the pillows. Lots of subtle Disney touches and the furnishings were tasteful and well maintained. Loved that their was a fridge. Air conditioning surprised me, was turned on low for cold but you couldn’t really feel anything. Room attendant came by to introduce himself and I asked him about the air, he said their eco friendly system does not blow strongly, just set your temperature and it will work subtly which it did. Tv was flat screen and swivels between facing the bed and sitting area. Had lots of informative ship channels and then a dozen Disney movie channels. Dining Choices; Deck 9 had the casual dining choices, Pinocchio’s Pizza, open till midnight had several combinations, I noticed they made gluten free ones on request. There was boiler bites, they offer hamburgers, fish burgers, Vege burgers, chicken tenders, hot dogs, chili dogs, Bratwursts, fries, chili fries and a Chicken, beef & lamb Shawarma with lots of toppings and sauces to choose from, delicious. There was a self service ice cream place on deck, they had chocolate, vanilla, strawberry and pineapple / coconut flavors and cones. Daisey’s De Lights became my favorite place, they offer toasted sandwiches, wraps, fresh fruit, salads, sandwiches and what appeared to be make your own Pho Bowles. I loved their sandwiches, either roast beef or my favorite smoked ham, the rolls were fresh and crusty yet soft, ham was tasty, onion jam was incredible and the lettuce was crunchy and tomato perfect, they are making them out the back a few at a time so they are always fresh. I indulged way to much here but they were always fresh. Cabanas is the buffet restaurant right at the back of the ship. Breakfast is from 7 or 730am some days to either 1030 or 11am, varies depending if it’s a day at sea or a shore day. Tip. There is seating for 500 people, 9am I’m told is when most people start coming to breakfast. We dined at opening most times, no waiting or queues. Their scrambled eggs were yummy, always a plain one and a special one. Usual breakfast buffet stuff. Apple, orange, cranberry and orchid juices available. Lunch here was good however closed at 2pm, we are from Vegas so we know buffets and this one was really good. Nice selection, delicious noodles I couldn’t get enough off, meats varied daily as did the hot carving choices. Staff here were helpful and super observant if you needed a hand. Room service was 24 hours, small menu including a few salads, sandwiches, soups,tenders and wings, etc. steak sandwich was exceptional. Drinks you pay for, meals are included. There is a breakfast card to complete and hang outside on your door before 3am it’s only a continental breakfast, we used it mainly to get grapefruit juice as it’s not in the buffet, with cereal and coffee, all breakfast drinks included. It was our pre breakfast pick me up. Disney offers rotational dining, you get to move to different dinner themed restaurants each night, every night a different menu, but your same table mates and server, assistant server and head server. They know you by name, they know your preferences, they have your drinks ready, etc. Our serving trio were all fantastic, they go out of their ways to make sure they are happy. Adorable little girl at the table next to us was a little shy on night one, but by night 2 she adored the wait staff, making her feel special and cutting her meat and making her treats, it was magical to watch. As far as the meals went they were fantastic, lots of variety and if you can’t choose then get both cause the menu is going to be different tomorrow. Bars; I liked the Crown & Fin British pub, went there for a drink or two after dinner. Cozy place, live entertainment most nights. They also do a light snack buffet, quesadillas, chicken wings, vegetable sticks, slider sized sandwiches, bite sized desserts. Bar staff here were very good. Cadillac bar next door was dimly lit, reminded me of an old piano bar, they had wines and cocktails here. There were other bars but we didn’t have time for those. Cove adult only area; Nice sized pool and 2 spas on deck, bar and coffee shop in the Cove adults only area. Coffee shop was nice, I enjoyed my frozen Frappuccinos here, you do pay here but you get a coffee card with 6th coffee free. They also have a complimentary dessert / slice display with some yummy goodies. I was up early around 5am the second morning, I went to deck 9 to the self service area, free soft drinks, tea, coffee and hit chocolate, as I wandered the ship there were dozens of staff members cleaning, all of them super friendly and saying hello, checking if I needed anything. They are happy with what they are doing, I chatted with several of them, many have been with Disney 10-15 years and say they are a fantastic employer who reallly takes care of them, which I’m glad to hear about. Disney is known for their customer service, nobody does fireworks like them, their shows, parades, musicals etc are incredible. Disney cruises are more expensive than others, but in my opinion well worth it, I’d rather put a trip off another year to save more for a Disney Cruise. Read Less
Sail Date September 2018
We live in San Diego and embarked from there. It was easy to get to the ship using Uber. We are 2 adults with a 13 year old and we brought my Wife's parents who are both 80. We got them a wheelchair from the port to their room. ... Read More
We live in San Diego and embarked from there. It was easy to get to the ship using Uber. We are 2 adults with a 13 year old and we brought my Wife's parents who are both 80. We got them a wheelchair from the port to their room. Everything went real smoothly. Staff was extremely helpful from the minute we stepped out of our car. Ship - Clean ship, everything worked, food was plentiful and tasty. Service was amazing - there are people everywhere there to help you throughout the entire trip. Personal service provided for dietary needs. Cabin - Clean and comfortable. Always had fresh towels and the attendant was always available and nice. My only complaint is that the room was noisy at night - we had a interior cabin toward the back on the 7th deck so our sleep was not always the best. Lots of rattling and movement - more than I was expecting. Dining - Fantastic and efficient. Our Dining Times were changed due to medical needs. There was not problem doing this. Food was always good and the wait staff were professional, courteous, and extremely personable. Great job managing everyone's allergies and preferences. The only complaint is that my Son ordered a non-alchoholic drink that cost $38!!!! He did this twice on the trip - I was a little upset on the price for this drink so be aware of the drink costs - the other drinks we ordered were wine and beer which were reasonably prices. Entertainment was top noch and high quality. We saw all 3 shows. Enjoyed everything. The popcorn was good too. We watched several movies - everything was clean and comfortable. My only complaint here is that people hold seats when they are not supposed to. Service was amazing and friendly. People went out of their way to get you an answer. Did not meet one rude person. Ports and shore excursions - we didn't get a shore excursion and instead just walked around. I didn't hear anyone complain other than it being a little pricey. We had one 13 year old only child who was sufficiently entertained by all the activities on the ship. No problems there. Lots of options whether your kids is a bookworm, computer geek, or sports orientated. He loved meeting up with many of the character greetings. Tips: Be sure to check the prices on the those non-alcholic drinks!!! We were allowed to bring 2 bottles of wine per person. Try to get a room that isn't noisey (center of ship). Read Less
Sail Date September 2018
About us: First time cruising as a family with 2 school age girls under 10 years old. My summary: Premium pricing is worth it for the premium service - especially if you have kids. TIP: Get the tickets for Frozen Gathering, Princess ... Read More
About us: First time cruising as a family with 2 school age girls under 10 years old. My summary: Premium pricing is worth it for the premium service - especially if you have kids. TIP: Get the tickets for Frozen Gathering, Princess Gathering, and Character Breakfast as soon as the online activities open for you. - Entertainment - Extremely good quality of shows and performances. In order in which I woud rank: Frozen, Dreams, Golden Mickeys. Character meet and greets were awesome for kids. The lines were occasionally long, but mostly managed. - Dining/Food quality - Extremely good in Palo, quite good in regular restaurants, even buffet food quality was good. The rotation and entertainment for kids was really nice touches. They had activities or things in different restaurants that kept kids engaged during meals. In order of preference: Animator's Palate, Triton's, Tiana's - Kids club - my kids loved it both for the arts and crafts and activities that were there. Engaging staff, secure and very clean. They had handwashing stations. - Ship - clean, rooms were well designed with storage - we had a room with a veranda in the midship. Boat rocked quite a bit some evenings - I'm told more than bigger ships but I don't have a good comparison. - Disney service - Crew members generally seemed happy and had good attitudes about service. Excursions TIP: Morning excursions in Alaska sometimes got canceled because of fog (boat ride, helicopter, float plane) TIP: Bring your raincoat/umbrella and be prepared for the weather to not be that great. Skagway: White pass yukon railway train ride. Really nice because you could sit with kids and not worry about driving. Scenery was beautiful. Did not see much wildlife. Skagway itself was a small town and not very interesting to be in - lots of shopping. Juneau: We went to mendenhall glacier and went whalewatching. Bus tour to glacier, rained there and we did a short hike. We didn't make it to nugget falls because there was only 1 hour on the tour and my little one had to be carried. I would possibly look into a tour that lets you stay longer at the glacier or separate it out from whalewatching. On the whalewatching boat, they provided binoculars and donut holes and hot drinks. We saw two pods of humpback whales. 5 - 7 whales in total. We stayed with one pod for 30 minutes and then saw another for about 15 minutes. Went by sea lions on the way back to the dock. Ketchikan: Neets Bay Bear Watch (sans kids). Took a 30 minute float plane to Neets bay and then walked a little to a salmon hatchery and saw 3 bears eating salmon over about 1 hour and float planed back. It was awesome! If I had to do it again, I would! Read Less
Sail Date August 2018
Disney Wonder Ratings
Category Editor Member
Cabins 4.0 4.4
Dining 4.0 4.0
Entertainment 5.0 4.5
Public Rooms 4.5 4.6
Fitness Recreation 4.0 4.1
Family 5.0 4.1
Shore Excursion 4.0 4.0
Enrichment 3.0 4.0
Service 5.0 4.6
Value For Money 4.0 3.7
Rates 4.0 3.5

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