2 Helpful Votes
Sail Date: November 2017
We chose this cruise because it had Progreso as a port of call and we wanted to go to Chichen Itza. We were not disappointed in the cruise or the excursion to Chichen Itza. The ship staff were all friendly and one bartender, Inyoman was ... Read More
We chose this cruise because it had Progreso as a port of call and we wanted to go to Chichen Itza. We were not disappointed in the cruise or the excursion to Chichen Itza. The ship staff were all friendly and one bartender, Inyoman was exceptional in the way he anticipated our needs, not just in offering alcoholic drinks, but in bringing ice and bottled water as well. The excursion staff were knowledgeable and friendly. Pretty ship; the decor was lovely. The food options were tasty. There was a snafu about our dining table the first night; we had chosen early dining and the table number on our sail and sign card was incorrect - we were placed in the middle of a large family group and had to be moved elsewhere. My husband made use of the smoking area; I was pleased to see that Carnival treats smokers respectfully, providing them with a pleasant, well lit, well ventilated area to gather in. Read Less
1 Helpful Vote
Sail Date: November 2017
This was my fourth cruise and first out of New Orleans. The Port was great and even has a river walk outlet mall next to it. It was great to spend a night on Bourbon St. prior to the cruise. Getting on and off was great. Both ports ... Read More
This was my fourth cruise and first out of New Orleans. The Port was great and even has a river walk outlet mall next to it. It was great to spend a night on Bourbon St. prior to the cruise. Getting on and off was great. Both ports were fun, the comedians were awesome, the shows were really good and the magician Mark Bennick was great as well. The food was consistent with the other Carnival cruise we were on in 2017. It is above average cuisine. the Iguana taco stand and Guy's Burger joint are both very good. We did experience a few issues with our cabin, but nothing that would sway a person from coming on another cruise (a/c issue, remote not working). My only wish would be that Carnival would empower their employees slightly more. Simple things like you can get a burrito with shrimp, but not tacos. It's right there, just substitute it. There were plenty of chairs around this boat in the sun, multiple pools to choose from, and never a long wait for anything. My only serious complaint was that the Rome Theater was absolutely freezing at all times, almost left shows because of this as others did. Of course this boat isn't brand new, but that reflects in the price you pay. I was surprised with how fast the elevators are, you never hear that. Overall I thought the upkeep was fine and there were tons of things to do. I would happily go on this entire vacation a second time for the price I paid. Read Less
Sail Date: November 2017
I picked a cruise because my husband couldn't go and I wanted to make memories with my kids. This cruise was picked because it seemed like it was a safer option than an all inclusive with just me and my 3 kids. I found this cruise that ... Read More
I picked a cruise because my husband couldn't go and I wanted to make memories with my kids. This cruise was picked because it seemed like it was a safer option than an all inclusive with just me and my 3 kids. I found this cruise that fit the dates perfect and we were able to drive to the port saving some money on 5 airline tickets. We stayed at the Comfort Suites and did a cruise and park option. Once we got onboard, it was nothing but fun, rest and relaxation. Our room was more spacious than previous cruises we had been on. The ship had plenty to do for my 11, 12 and 14 year old children and I was able to actually enjoy the vacation. We did get the social media wifi for the kids and myself so I could locate them onboard via snapchat. We picked the early dinner and had Rizzo and his crew for our dining staff. EXCELLENT, I can't say enough about how awesome our service was. The kids looked forward to dinner every night with Rizzo and his gang. They were so attentive and went above and beyond. The burrito station was my favorite place to eat with Guys Burger Joint a close 2nd. The pizza was also a favorite of my kids, especially later at night when they were hungry and the buffets all closed. The food was top notch. Lots of options aimed to please everyone. The entertainment options kept all of us busy and entertained, when we wanted to be. The movies at night, the comedy clubs, the shows and night club options never disappointed. We scheduled one excursion. We did the catamaran with Fury Cozumel that took us snorkeling, to the beach and back to port. The kids had a ball. It was the first time our daughter was able to do an offshore snorkel excursion and she was thrilled. The beach had lots of blow up obstacles for the kids to play on and the time there wasn't quite long enough for them. We would definitely go back. I enjoyed great food, some margaritas and sun while they played. We had so much fun and the kids haven't stopped talking about Rizzo and the fun they had. We will surely take another cruise and next time my husband says he will not miss. Read Less
Sail Date: November 2017
BED BUGS!!!! HAIR IN OUR BED in a different cabin we got moved too!!! We have cruised with Carnival many times and always pleased with the cruise ships, but not with the Triumph! We booked this cruise with some friends that cruise ... Read More
BED BUGS!!!! HAIR IN OUR BED in a different cabin we got moved too!!! We have cruised with Carnival many times and always pleased with the cruise ships, but not with the Triumph! We booked this cruise with some friends that cruise with often and everything was going normal once we got on the ship! Once we boarded and got to our room my wife was looking around the room and I had to use the restroom and noticed something that looked like a flea jumping around on the counter. So we alerted the room steward and he said he would get it taken care of. We left and went exploring for a few more hours and came back to the room to see if our bags had made it, but hadn't yet so we were looking around the room to see if we saw anymore bugs and I found a Bed Bug crawling on the bathroom wall. I took a picture of it and alerted the steward again! They brought the white suited room stewards in to check. By that time the bed bug was gone and claimed all they found was a Fruit Fly, (the picture isn't a fruit fly). I went down to the service desk and ask them to move our room which was very difficult. Carnival didn’t care if we were moved or not, we were told it would be around 7:30 that night before they knew if they would have a room! After a long discussion with the service desk they finally produced a room 2 decks below where we had booked to be near our friends! We moved there and when we were getting ready for bed that night I pulled the sheets back and noticed hair on the sheets! The room smelled like bug spray the whole trip! Well things just went downhill from there! The next day I went back to the service desk and ask for Carnival to fix this! All I wanted is to be moved to a different room back on the floor we booked to be close to our friends. They refused and only offered a bottle of wine, champagne or a steak at dinner. I told them I don’t want anything but for them just to fix the room issue. They still refused and so after the trip I filed a complaint with Carnival which fell on deaf ears, they refused to give any type of refund due to the issues that we had. I disputed their decision and sent pictures and they still refused! So here we are with the pictures posted for everyone to see, and also the Triumph failed it cleanliness inspection the next week. I wonder why? It also had mechanical issues a few weeks after that. Carnival thank you for nothing!! Read Less
1 Helpful Vote
Sail Date: October 2017
Extended family picked the cruise, it was our immediate family's first time cruising. Spent the night before in New Orleans, kids (adults) enjoyed Bourbon Street. Was impressed with all of the staff, the only negative was that once on the ... Read More
Extended family picked the cruise, it was our immediate family's first time cruising. Spent the night before in New Orleans, kids (adults) enjoyed Bourbon Street. Was impressed with all of the staff, the only negative was that once on the boat they were handing us drinks and wanting us to party, but we still had our bags and didn't know what to do before the rooms were ready. Disembarkation was amazingly smooth. Have seen some of the negative comments about the Triumph and yes, could tell that it was older (worn carpets, dated decor/color schemes) but nothing really wrong with any of the hardware. Food was great. Activities were wonderful - didn't expect to have so many options on what to do with my time. Actually had to plan time to sit by the pool. Save a Sea Turtle shore excursion on Cozumel was amazing - worth every penny for that experience! Would definitely go again - probably get a slightly bigger room. Read Less
3 Helpful Votes
Sail Date: October 2017
This ship is supposed to be a sister ship to Liberty and Victory, but we found it to be more of the black sheep of the family. The cruise director is fantastic, the best we have had. The dining rooms and servers were just ok. My kids ... Read More
This ship is supposed to be a sister ship to Liberty and Victory, but we found it to be more of the black sheep of the family. The cruise director is fantastic, the best we have had. The dining rooms and servers were just ok. My kids were disappointed in the activities for their age because they didn't have the fun activities they are used to, and the activities were usually during the early dining time and they had to choose. Most of the employees were at the end of their term so they were just ready to get off the ship. I found the "fun spot team" to be rude in some cases, although again the cruise director was great. Cozumel was great as usual and Dolphinariaus was good for the money, but not quite what we expected. The food is not good, but the drinks were great. Progresso was difficult to maneuver and the straw market was very pushy. Read Less
3 Helpful Votes
Sail Date: October 2017
My wife and I were recently on the Carnival Triumph for a cruise out of New Orleans arriving in two ports, Cozumel and Progreso. I’ve been on 14 cruises, and this was my third on Carnival, and second on the Triumph. We traveled ... Read More
My wife and I were recently on the Carnival Triumph for a cruise out of New Orleans arriving in two ports, Cozumel and Progreso. I’ve been on 14 cruises, and this was my third on Carnival, and second on the Triumph. We traveled with my brother and my sister-in-law, who uses a wheelchair. We had a great time. The Triumph is not my favorite ship. There are dead-end issues on several of the public decks. There is no connecting promenade on the promenade deck. There is a god-awful giant television set on the Lido deck, although they have toned it down a little since 2010. The decor is kind of hideous and dark, but really who cares? You can have a great vacation there; I’m just being a little picky. There are several lounges aft of the casino, but the dense putrid cigarette smoke stench spoils them. The elevators seem to be small compared to those on other ships. Public restrooms are also an issue. The Lido Deck has only one mens room. That’s a deck with a buffet restaurant, three bars and a specialty coffee outlet. Check in at the Erato Street Cruise Terminal was very efficient and went off without a hitch. The South Beach buffet restaurant on the Lido Deck was very crowded, but we managed. We all enjoyed the food. If you’re expecting Commander’s Palace, you will be disappointed (as you will be on any reasonably priced cruise). Carnival’s food is as good as that of Royal Caribbean and Norwegian in my opinion. I really liked the Indian vegetarian choices, which were available every night. Our waiters in the Paris Dining Room were great and went the extra mile for us always without fail. The entertainment is low brow, so jazz is out. Actually, anyone playing a horn is apparently out. No reggae bands by the pool on at sea days or on port departure, which was uniquely bad and disappointing. I did catch a steel drum player on the final at sea day playing a short set. There is really no place for the band to set up. Did I mention the idiotic giant TV? Having said that, Carnival piped in fantastic jazz music every night in the Paris Dining Room. Hats off to whoever did that! Carnival has too much loud incomprehensible chatter public announcements and audience participation stuff. It is hard to have any peace. The poolside bars are great and the bartenders are very efficient. The drinks are generally good, although for some reason they do not stock Johnnie Walker Black Label scotch. The atrium bar was unusual in my opinion, as the bartenders seemed to be all rookies. One served my a scotch and soda in a collins glass, and seemed confused by the term “soda.” Usually the bartenders in a bar in that position are the old pros. I had about three or four drinks there over the cruise, and there was loud propaganda blaring out about three of the times. It seemed like the cruise analog to the Korean DMZ except praising art auctions and jewelry instead of the Dear Leader. Our cabin (7401) a balcony room on Deck 7 aft was very nice and well appointed. Although I do not particularly like the Triumph, that does not apply to the cabins. Our cabin steward was excellent. We really liked the Puerta Maya shopping terminal, which has grown over the years. I had not been at that particular dock in Cozumel since maybe 2003. It is very nice and we enjoyed the restaurant and store called Pancho’s Backyard...very relaxing and convenient for someone in a wheelchair. We took the Chichén Itzá excursion we arranged from Carnival. My wife and I enjoyed it immensely. Well worth the money and time. Read Less
8 Helpful Votes
Sail Date: October 2017
We chose this cruise because of the day of the week it sailed (Monday) and the maximum number of nights we could fit in our schedules. We have taken many cruises on competitors such as RCCL, Celebrity and Princess. I hope this will be a ... Read More
We chose this cruise because of the day of the week it sailed (Monday) and the maximum number of nights we could fit in our schedules. We have taken many cruises on competitors such as RCCL, Celebrity and Princess. I hope this will be a good comparison. I must say that Carnival earned kudos right off the bat as they never have two ships in New Orleans at the same time but due to Hurricane Nate, the port was closed on Sunday, when the Carnival Dream was supposed to arrive and depart. Carnival bused in employees from Galveston to process the extra ship in port. The cost for hotels, meals and transportation was absorbed by Carnival. Instead they could have just split the New Orleans crew in half to process thousands of passengers for two ships. High marks for customer service over profits in this regard. Carnival knows its demographic and the ship reflects it. Most common areas are bare bones with very little art work or anything appealing to look at. While the interior of the ship is clean in most respects, on pool decks there needs to be more staff with supervision. Dirty food plates and cups/glasses were constantly left out on tables and in hallways for hours. While service in the main dining room and our room attendant were excellent, the more common areas seem to be an afterthought. Only one attendant at most times stationed at the aft pool seemed to be oblivious to picking up after passengers, many of who were just downright slobs. I don't want to sound judgmental but once again Carnivals demographic seemed to be the traveler who was perfectly fine wearing shorts, a t shirt and flip flops to the dining room even on elegant night. Travelers who seem to take pride in chewing with their mouth open, burping and farting in front of others all of the time, anywhere and everywhere. Special thanks to the person who let their infant baby soil their diaper in the upper pool, let it leak out and clear the pool without telling anyone. Kudos to the others in the pool that got out and said nothing. And honorable mention to Carnival pool deck employees for not noticing why on a hot sunny day, no one was in the upper pool for an extended period of time. Once again if this is the demographic of people you want to be around then a Carnival cruise is for you. Pros on Carnival. Deck chairs, pool and room towels, quality of food in the main dining room, spacious cabins. Cons on Carnival, Ships layout very compartmentalized, very few bartenders/cocktail servers for the amount of people wanting a drink, especially at dinner time, ship decor outdated and very bland. Carnivals biggest issue is the people who book Carnival and it is Carnival who attracts the type of crowd described above. About eighty percent fit the description. If this does not bother you, Carnival's price point is great for the quality of food, accommodations and the vacation itself. Read Less
2 Helpful Votes
Sail Date: October 2017
I can only do short cruises any more because I am on Dialysis.. we have done about 30 cruises in the past.. this one seemed like fun with a short stop in Cozumel... problem started when Hurricane Nate showed up... Cozumel got cancelled ... Read More
I can only do short cruises any more because I am on Dialysis.. we have done about 30 cruises in the past.. this one seemed like fun with a short stop in Cozumel... problem started when Hurricane Nate showed up... Cozumel got cancelled and the cruise turned into a 4 day cruise to nowhere... however we were happy to hear part way thru that Carnival managed to arrange a stop in Key West...very nice Getting on the ship was very easy and the port people were wonderful.. I was a little upset that Carnival makes no special attempts to handle people with disabilities.. I have a little 3 wheel scooter and it honestly was quite difficult to get around in many areas of the ship.. including getting off and on at KeyWest. The scooter would not fit in the room and we were told it could not be parked in the hallway... (which I do understand) but we found a nice little corner by the elevators and parked there.. (nobody ever complained) I was also very happy with the Service people in the dining room when they always let me ride the cart to the table then they took it and parked it in a safe place and were more than happy to go get it when we were done eating.. our Waiters and wait staff were amazing.. the food was delicious in EVERY place we ate.. especially loved the burgers at Guys Burgers... Yum.. Our room attendant was very cool and helpful with all our needs... Then only thing I have to complain about was the condition of the ship.. lots of dust everywhere.. rust on the deck and just overall upkeep was lacking.. I must stress again that everyone on the ship was doing an amazing job.. the entertainment and food were excellent.. but the ship needs an overhaul.. Thanks for listening.. Ken Donner Read Less
Carnival Triumph Ratings
Category Editor Member
Cabins 3.0 4.1
Dining 4.0 3.9
Entertainment 4.0 3.9
Public Rooms 3.0 4.1
Fitness Recreation 3.0 3.8
Family 5.0 3.8
Shore Excursion 4.0 4.0
Enrichment 2.0 3.4
Service 4.0 4.2
Value For Money 5.0 4.0
Rates 3.0 4.3

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