This was our second cruise on TRIUMPH, and there were enough little bumps in the road that detracted from what would have been a great cruise! We're not picky people who find fault with every little thing, but some things do merit a ... Read More
This was our second cruise on TRIUMPH, and there were enough little bumps in the road that detracted from what would have been a great cruise! We're not picky people who find fault with every little thing, but some things do merit a comment.
We signed up for the Merida tour and rum tasting excursion, well in advance of the cruise, and had, as with past Carnival sponsored excursions, every expectation that we'd receive our tickets and have a great time.......and then the bump in the road! The tickets were delivered to our cabin on the evening of our sea day (Sunday). Then on Monday evening, after departing our first port, we received a printed notice that due to insufficient numbers of participants, the excursion was cancelled, and the fee we paid would be applied against any outstanding balance on our Sign & Sail Card. Sadly, that was the only excusion we were interested in, so other than a short visit to the shops immediately adjacent to the pier, we spent the day aboard ship.
Our room steward was personable and friendly, but I fear they are being overworked, or poorly managed. We didn't see him on embarkation day or evening, so were without ice or the daily schedule for the next day. He came around the next morning and we were given the option of morning or afternoon cleaning. We chose morning cleaning, but anytime we came back to the room during the day, no one had been there. A stewards locker was right next to our cabin and stewards were in and out of it during the day, but we never saw our room steward on our hallway - usually he waved or greeted us from the opposite hallway when we were coming or going to the elevators. We found, after we returned from late dining, that the room had been cleaned and made up. Whether he or one of the stewards we saw in the hallway our cabin fronted cleaned it, we have no idea.
Photos have become prohibitively expensive! "Fun shots" - those taken by the photographers at the gangway, around the ship, etc., are now $12 (5x7). Photos taken with any of the costumed characters (pirates, towel-man, etc.) are now $15 (5x 7). The elegant night photos against the various backdrops are over $20 each. There is no film processing to do, or even film to buy - everything is digital, and undoubtedly every photo printer they have, simply based on the number of photos they take and sell, has more than paid for itself, paper, inks, etc., etc. To turn around the demand the prices they do for the photos is highway robbery, and they'll now prosecute you for violating copyright laws if you take a picture of a photo of yourself!
Our wait staff in the dining room were excellent, and considering we were part of a group of eleven, one of whom was celebrating her 30th birthday, the wait staff showed great patience, and took great care with the entire group every evening. (Upper London on 4 fwd, Table 364 (seats 12))
Halloween and Mardi Gras. Both themes were celebrated during the cruise, and the number of passengers who had, in some cases, professional quality costumes for the Halloween events, while others had no idea, makes on wonder when & where were folks notified that such events would be held, and that bringing costumes, etc., was encouraged. Had more of the passengers been aware of it, both events would have been spectacular!
Three cheers for the embarkation process - no more waiting to be called to check in and get your Sign & Sail Card -- when you go through security and they scan your passport, you are checked in and go directly aboard the ship. Your Sign & Sail Cards are waiting for you in your cabin -- with any elected stickers (Cheers, Bubbles, FTTF, etc.) already applied to the card - and a hole already punched in one corner!!
Debarkation was also very smooth, and were were literally off the ship, through customs, in our vehicle and on the street leading to the interstate before 8:25 AM!!!!
In prep for the upgrade to be accomplished after the first of the year, work is already ongoing, and the interior rooms on the starboard side of the 7th deck have been completed. When we left Progreso on Tuesday, there was a HUGE pile of bathroom sink vanities, piping, toilets, etc. on the dock waiting to be carted off to a junk yard, as they were then working on another hallway while we the cruise was ongoing. Read Less