Before I cruised I read a lot of negative reviews but chose not to listen . What a dumb decision! I cruised in 2017 and it was great however this 11/15/18 cruise was just horrible. We made it on the ship our room was not ready . Went to dinner the waitress were rude (he came to the table and asked what do you want? After telling him he was rude he apologized and made small talk . . We didn’t go to dinner after that, We decided to try another restaurant, the same thing rude waitress so we decided to eat burgers everyday . We ordered coffee from room service they never came . The only cleaning they did was make the bed. We paid for alcohol and when we picked it up on the last day a box was missing so glad we checked . Went to hang out several times on the top deck only to find people smoking marijuana, we reported to the workers but nothing was done . The entertainment was ok , Cozumel was great but Triump cruise was horrible. We will NEVER cruise with them . Believe the reviews they are true . Read Less

Had a great time on ship. Ive been on this ship before so i sorta knew what to expect. With that said i didnt expect the rocking movement we got going back to the mississippi river. Never got sick but sure felt it. I feel had our weather been a little better the sea days would have been more enjoyable. But overall a great vacation with a great group of gals. The ports were great. Cozumel was beautiful. And if i can suggest anyone going to cozumel should go to mr. Sanchos. We had the best time there. Our waiter edel was great. He made sure we always had drinks and food if we wanted. Such a beautiful place. First time going to progresso. It was ok, went more into the city than the beach but we had a very nice lady walking us to different things. I did feel safe, but i feel had we went by ourselves we might have been flagged down by locals. Read Less

We went on Triumph with a group of 14. There wasn't one day were we weren't smiling. Everything from the service to entertainment was exceptional. The dinners were so good, that we were sure not to miss one. Our server actually became our friend. When the cruise was over it was emotional to leave such a delightful crew of people! We will will go back to see them! We will always cruise Triumph from here on out! Our expectations were exceeded beyond belief. Great time, Great food, great entertainment, exceptional crew!!! Our favorite places to eat during the day were the cantina and guys burgers. Our favorite entertainment was the comedy shows. The pool area was just right and there were many designated places for those whom smoke. We loved bingo and the casino. My favorite game was the money crane, even though I never won it. However, one person in our group did. So much fun. But my favorite part of this cruise were our dinners and the crew members! Best crew ever!!! Read Less

I usually only travel on RCCL however, family members found a great deal on this sailing. Worst decision ever, dirty, old, poor lighting, broken fixtures, unused rooms due to upcoming renovations, poor staffing, display of food, staff uniforms. Just because it an old ship doesn't mean they do not need to keep it clean. This ship should have been renovated years ago. Several broken drink dispenser on Lido deck, visible rust throughout the entire ship and unsanitary conditions. The staff uniforms were horrible they were dingy, old and faded in every area I saw staff. Items were placed on m th cousin bill that she didn't sign up for. ST.JUDES to be exact. I was very apprehensive about cruising with Carnivsl because of my previous experience but I gave it one last try. Never again I will stick with RCCl and enjoy my perks as a Emerald member. I hope this helpful. Read Less

Anything was perfect. The entertainment on board was awesome. From the stage and comedy shows to the deck parties and movie under the stars me and the wife couldn’t ask for anything better. Our cabin was great and thanks to our wonderful stewardess Eva always clean. All of the staff onboard were great but Eva was excellent. She had a whole deck to work (2nd deck) but still took the time to remember me and my wife’s name. Adam the cruise director was probably the life of every party. He was funny and very informative. The ride was a little rocky at time but we pack motion sickness medicine and brackets so we were fine. As soon as we got on board our bags were waiting for us by our room door. The food was good. Guys burger and the breakfast options were my favorite. The buffet was ok but nothing to brag about. Pizza pirate was good as well. Overall great trip. And again Thank you Eva Read Less

We have traveled on the Carnival Cruise line several times. This cruise has left some experiences that were not up to par. We purchased the Faster to the Fun excursion... we paid 70.00. However we were detained by 2 hours with boarding the ship due to maintenance. The workers at the Port of New Orleans left a lot to be desired.. very unorganized... we had our check in scheduled for 11:30 and were not able to board until 2:15.. arrived to our Cabin which was in great condition... cabin steward was not very attentive. Rarely saw him.. unlike previous cruises.. Carnival has changed their policy. They will only enter your cabin once a day.... We were celebrating our anniversary and husband ordered flowers.. guest services advised that I could take off ship at disembarkment however security told me I couldn’t. Had to throw away... entered Paris dining room for breakfast the day in Cozumel . service was horrible.. took 10 minutes before we were acknowledged and we ordered the Shore Day Express breakfast (you are supposed to be in and out in 25 minutes). It took 30 minutes to get food that was cold, served on wilted lettuce.. bacon was bits and pieces... waiter apologized for being slow... I called Carnival Guest Services when I got home. I was told that I should have read the conditions and exclusions to Faster to the Fun that they do not have to refund any of the few if we are delayed due to maintenance of the ship... apologized for the subpar service. Explained about the roses that we had to leave behind, I stated that they should have some verbiage about how you will not be able take off at embarkation and could not offer a reply except I am sorry. Gave us a $25 on board credit for future cruise.. Will we cruise Carnival again... Yes... In our opinion we think that the cruise staff may be in training on the Triumph... lack of speaking and understanding English seemed to be experienced by a lot of passengers... Postive points from cruise.... we had a great time, Sunday night they showed the Saints game on the screen on the lido deck, Cabin was comfortable.... you get what you pay for.. we got a great last minute deal... however it was very relaxing getaway. Read Less

My sister and I wanted to take a relaxing girls trip to Mexico. We assumed the Carnival Triumph had had all the carpets replaced after the 2013 Poop Cruise incident. (Fire resulting in power failure leaving no A/C, raw sewage in the hallways and cabins, little food and water, etc.) The good news is that the sewage system did not back up or flood the hallways. The bad news is the hallways smelled like poop all the time and the toilets stunk so bad that we always had to have the lid closed, and we had to spray air freshener before we sat down to make sure we didn't gag. The carpets are still stained and water damaged from the poop cruise. That's right, they did not replace them that we could tell. I purchased the bottomless bubbles card for $50 for a 5 day cruise. To get a soda, you had to go to a bar or the main dining room. You then had to wait 10 minutes or more to be served at the bar. One morning, in the main dining room I asked four times for a soda and waited over 30 minutes for it. Nobody was getting one without begging. Furthermore, if the bars weren't open in the morning and you wanted to eat at the buffet, you could not get a soda at all. I had less than 12 total because of the hassle and should have just carried on my own 12 pack. The alcoholic drinks were super weak. I'm a huge lightweight and could not taste alcohol in my frozen drinks nor did they make me feel anything. The dining room food was just ok. Not horrible, but nothing to rave about. The prime rib was not good, and the beef tenderloin was obviously the leftover prime rib. Most of the leftover food from the formal dining room was served on the buffet the next day. Almost all fresh seafood and steak was $20 or more extra. Our room steward and waiter in the Paris Dining room were amazing though, and gave us great service despite the other issues. As far as entertainment, they had two comedians onboard. One made racial slurs during his act despite over half the cruise being people of color. Not many laughs there for good reason. The shows were just meh. Nothing great. We purchased a shore excursion that advertised snorkeling in a Cenote, (Mayapan ruins and Cenote cave swim and snorkeling) but when we got on the excursion, the guides informed us that they no longer offered snorkeling. The guides were very sweet and entertaining though, so it was not their fault. Carnival falsely advertised the shore excursion. Our other excursion was in Cozumel at the Isla Passion all inclusive beach day. Again, very weak drinks, and anything that was actually good was NOT included. (beer other than Negro Modelo and any alcoholic drink that did not come from a mystery cooler.) The staff was very pushy and constantly begging for tips. Towels were not even included, they were an additional $8. The canopied beds and hammocks were an extra charge. Basically, all that was included was a sub par lunch, beach access, a hard plastic chair, and mystery well drinks that were super weak. Would not do that excursion again. Overall, I was pretty dissapointed. I've cruised four other times with both Norweigan and Royal Carribean and this was my first Carnival Cruise. After this experience it was also my last. Read Less

This was my first cruise. I was totally impressed with the staff, organization and food! Stunning views of the Gulf from many decks. I especially loved going to the highest outside deck in front. I captured many great sunset photos! My main complaint is my room placement. We were on main level 1345. The pilot boats pick up and drop off right next to our window which was neat to see. BUT when we arrived in New Orleans at 4:30am and docked, the fork lifts started bashing the thing into the little garage door thing right under our bedroom window. This continues for a long time as it picks up luggage etc. out of the ship! It's super loud and we were forced to wake up. I was really upset! My entire day of travel was ruined as I was exhausted. Don't ever stay around that area. I did file a complaint. Also the $75 Myan ruins excursion only includes lunch. At least 2.5 hours is spent on the bus. We ate lunch at a city restaurant and only got a half hour in Merida. I didn't think that was worth the money. Read Less

This cruise was such a great experience! The staff on the ship were very friendly and very helpful. Parking was a $100 flat rate right by the terminal. Inside the port we moved right along and before we knew it we were on the ship. It was a very seamless process. We found our room and was welcomed by our stewardess Goergetta who was amazing and very helpful. We dined in the Paris dinning room and Christy and two others were on there toes and did a great job from the time you sat to finsh. There is no such thing as boredom upon this cruise ship. Adam, the cruise director, was super funny, helpful and genuinely seemed to care if you were having a great time! In cozumel, we went to the chankanaab park which was absolutely stunning! Our snorkel guides, Diego and Chino were extremely helpful and thorough. They made sure that everybody was on the same page and answered any and all questions. Diego was quite funny as well. They even made us homemade guacamole! After cozumel we sailed to Progreso, which was a completely different experience. Everything seemed a little more "authentic". If you go to Progreso, you'll see what I mean. Also, be prepared to either buy something every 5 minutes or say no thank you every five minutes. I understand they are trying to boost the economy, but it seemed a little too much at times. With all that being said, I highly recommend cruising with these wonderful people! My wife and I were always greeted with a smile. My only complaint, if you can even call it that, was the elevators were a little on the slow side. Hopefully the new upgrades will address that. Thank you carnival triumph crew!!! Read Less

We were on board with a drink in hand within 20 minutes of arriving at the port. Can't say enough about the entire crew; it always amazes me how our steward and wait staff remember our names after meeting us only once. Truly the friendliest and most hard working people. We were lucky enough to be chosen for the "Chef's tasting" on the first night. That entailed a tour of the kitchen (not a crumb on the floor)and tasting of every item that would be on the menu that evening while the Chef explained what went in the dish as well as how it was cooked...truly an experience I will never forget! We always choose to disembark with our luggage. We were told to meet at a certain spot for 6:30am and they would begin to disembark at 6:45. We were off the ship, through Customs and in a taxi by 7:10. From our 1st cruise to our 14th cruise, Carnival has always treated us great and I can't imagine cruising with any other company. Read Less