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Laco of attention to detail and what customers really wanted.
"But a large number of the passengers were somewhat mobility infirmed and had nothing to hold onto whilst in the shower except the riser rail leaving them with no free hand to wash whilst holding the shower head!I accept that the cubicle was small and space limited but the shower head was no more than 7 cm across ans was not adjustable...."Read More
chrisrem
2-5 Cruises
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Age 70s
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Review for a Europe - River Cruise Cruise on MS Arena
Grumpy99
First Time Cruiser • Age 70s
Originally booked in 2020 this river cruise should have gone from Budapest to Cologne but was cancelled and then offered as Cologne to Budapest in 2021, cancelled, and the 2022. Shortly before setting out I was informed that because of low water in the Rhine the start point would be Mainz not Cologne. That was not a problem but getting there was as I had chosen Eurostar. We got as far as Brussels ...
Read MoreSail Date: July 2022
Traveled with disabled person
Review for a Europe - River Cruise Cruise on MS Arena
chrisrem
2-5 Cruises • Age 70s
We booked this cruise via Leger(Shearings) as we had used Leger before and found them excellent. Their responsibility for us was to and from the ship and for excursions at visited ports. This they did with our 2 drivers being everything that we'd expect from Leger - funny, professional, attentive.
Our arrival at MS Arena was received politely and efficiently even at a late hour. Snacks were ...
Read MoreSail Date: June 2022
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