9 American Cruise Lines American Harmony Cruise Reviews

We choose this cruise #1 because it sailed Christmas week. This was our 8th cruise on American Cruise Lines (ACL). The Harmony was launched in 2019. It had many lounges small and large to use. The ship was decorated beautifully for ... Read More
We choose this cruise #1 because it sailed Christmas week. This was our 8th cruise on American Cruise Lines (ACL). The Harmony was launched in 2019. It had many lounges small and large to use. The ship was decorated beautifully for Christmas. The management team was great, always accommodating and always smiling. Courtney was our cruise director and she was always smiling no matter the time of day . . . and they put in long hours. She had events going all the time . . . decorating gingerbread houses, making holiday cards, ugly sweater contest, White Elephant gift exchange, etc, etc. ACL gave all passengers lovely gifts throughout the week and brought "sweet treats" to our stateroom every day. Many shore excursion choices. Entertainment was excellent! Food choices were abundant and yummy. Happy hour every night with appetizers before dinner. It was a fun-filled way to spend Christmas. 194 passengers maximum. These ships are built in the USA with an all American crew and mature passengers 50 and up. Read Less
Sail Date December 2019
Wonderful Christmas Cruise, boat decorated for the holiday season. Cruise was up the lower Mississippi River to Vicksburg MS to see the battle fields between the Union and Confederate soldiers of the civil war, history river boat cruise ... Read More
Wonderful Christmas Cruise, boat decorated for the holiday season. Cruise was up the lower Mississippi River to Vicksburg MS to see the battle fields between the Union and Confederate soldiers of the civil war, history river boat cruise had a historian commentator on board for the whole trip. Visited cotton and sugar Plantations. All meals had 3 choices on the menu, a lot of times could not make a choice, all 3 were very good. The cabin rooms were spacious and laid out nicely, all cabins had a sliding door out to the balcony. The bathrooms excellent, glass door shower with real soap, not liquid, spacious and a lot of shelf space, cabinet with drawers, there was no step up to enter the bathroom. Entertainment was at the cocktail hour prior to open seating dinner, there was night time entertainment along with cocktails, excellent. Service through out the boat was outstanding, waiters, cabin stewards, house manager, tour director were always asking if you need anything, very friendly crew and friendly passengers. Had a Yankee swap on Christmas day, fun time. Pay one price, everything included, tips, shore excursions and beverages. Excellent Cruise, will do another river cruise. Read Less
Sail Date December 2019
American Cruise Lines has been updating their fleet and the new American Harmony is gorgeous! It has an amazing amount of public space for a small ship, large staterooms, beautiful decorating, excellent food and a wonderful crew. The ... Read More
American Cruise Lines has been updating their fleet and the new American Harmony is gorgeous! It has an amazing amount of public space for a small ship, large staterooms, beautiful decorating, excellent food and a wonderful crew. The public space included outside decks, which are not so useful in December, but there were also multiple large lounges plus small lounges behind the elevators. Great design. We were warned that, sailing with ACL over the holidays, we should take an extra suitcase. We left one half empty, but it was full when we came home and we bought nothing on the trip. They gave out incredible gifts almost every night (raincoats, fleece jackets, thermal mugs, etc). Other specials in December include better shows and bigger discounts on future cruising. We have been on 85 ocean cruises and 10 river cruises so we have many adventures to compare to. This was one of the best ever. We were so impressed we booked 6 more segments while onboard. This was just lower Mississippi, but they made each stop exciting and all Shore Ex was complimentary. Definitely suggest cruising with ACL in late December. Read Less
Sail Date December 2019
First time ever on a small-ship cruise as well as one just in the U.S. Price included being put up at a nice hotel pre-night with breakfast the next morning, transportation from hotel to ship and from ship to airport after the cruise ... Read More
First time ever on a small-ship cruise as well as one just in the U.S. Price included being put up at a nice hotel pre-night with breakfast the next morning, transportation from hotel to ship and from ship to airport after the cruise ended. Never been part of an embarkation or debarkation so seamless. Greeted by staff and crew with friendly smiles from the get-go, which were genuine and did not diminish over the course of the cruise. Ship was gorgeous and spotless the entire time, cabins and balcony very spacious, with nice size bathroom and all amenities you could want. All-balcony cabins and a couple of big suites, and they have a couple of single balcony cabins, which is great. The public areas are lovely and inviting. Regionally inspired cuisine, with other choices if you weren't a fan, and the food was excellent. Beer and wine with lunch and dinner, happy hour every night, and wait staff were super great, as were the rest of the crew and officers onboard. The all-American crew that work on this ship, as I suspect on others of the fleet, work their butts off, and many of them serve one or more roles. They aim to please, and take the time to engage with those onboard. Special shout-outs to Alexis and West in the dining room, whose tables we got to sit at most of the time, Rick and Big Mike and Brittani were lovely when we got to sit where they were, but observing other tables, the wait staff always seemed to take time to engage with the people at their tables and from what we could see, gave great service. Bill and Laura were wonderful, and we'll plan future cruises around when they'll be onboard. A great team, they're as nice as could be, providing entertainment during happy hour and many evenings, and Bill's talks truly brought history alive and provided an invaluable perspective and foundation for some of the places visited during tours. We could have sat and listened to him endlessly, a sentiment echoed by everyone we talked to. If he'd been our history teacher, many of us would have become history majors and/or teachers. It added tremendously to the whole experience - can't say enough about Bill and Laura. Other notable entertainment - Judy Davis, storyteller and comedian, was superb, and great jazz musicians one night. Did not miss the "fancy floor shows" of big-ship cruises one bit. The crew was great, as were the housekeeping staff, security people, and everyone who worked onboard and who we came in contact with. Very friendly and genuine. Had never been to New Orleans, and even though we only spent the one morning exploring before boarding the ship, we want to go back and see more. Heads up on the itinerary - this route is a must-do for Civil War and American history buffs and highlights highlights the importance of the Mississippi in history, industry and trade, then and now, but it's not the prettiest part of the river and you pass a lot of industrial complexes, oil refineries and who knows what else, sometimes overwhelmingly so, along the parts of the route. Do not expect bucolic river scenes a la Huckleberry Finn - if you're used to or were expecting a less developed environment or were picturing endless stretches of pristine river banks, you may be disappointed. Despite that, there were some spectacular sunsets (and likely sunrises, had the weather cooperated), a surprising number of different birds including pelicans, cormorants, egrets, ducks and more, and it was beyond cool sailing under the many bridges and seeing the constant marine traffic along the way. Must be a great place to be a tugboat captain. If you're a photographer, there are a lot of different things to make you happy and we got some great shots. American Cruise Lines caters to mature adults, and there is a lot of accommodation for those that may not be as mobile as they used to be or who have some physical limitations, but who want to get out there and experience things. Golf carts were always available to assist in getting people from ship to the tour bus if where we docked was too hard for people in wheelchairs, or who needed other assistance walking. Some people expressed frustration with the internet connection, which was spotty and didn't seem related to whether you were in a less or more developed area along the route. Personally I wasn't bothered because cell phone service and texting worked fine when we needed to be in touch, maybe it's deliberate because the cruise line is trying to encourage people to unplug, get off their damn devices and just experience the trip, but they may need to up the bandwidth or boosters or whatever, especially if they're trying to broaden the clientele to include a broader demographic and/or people who may still be working or just feel the compulsion to stay in touch more. Overall, we think American Cruise Lines knows what they're doing. They know their market, they have a solid product, and I totally get it why they have such a high repeat clientele. It was a fantastic vacation, and we hope to go on a future cruise with them again. Read Less
Sail Date December 2019
We selected this cruise becasue we wanted to see more of the US. This is a new ship with all American crew. So much exceeded our expectations ... the size of the cabin, the onboard entertainment and activities, the shore excursions and, ... Read More
We selected this cruise becasue we wanted to see more of the US. This is a new ship with all American crew. So much exceeded our expectations ... the size of the cabin, the onboard entertainment and activities, the shore excursions and, of course, the fabulous food. NOTE: There was lots and lots of storage space in the cabin. Tons of drawers and good-sized closet. Also, a large bathroom with nice amenities. The cruise included a pre-night hotel stay in New Orleans. We boarded before noon, and had a fabulous seafood buffet with the most incredible desserts! We knew our waistlines were in trouble!! Each port had included shore excursions that were both interesting and informative. The onboard entertainment and enrichment programs were extremely well done. Loved the size of the ship ... enought lounges and places to sit and enjoy, while being intimate and easy to meet fellow travellers. This is NOT a cruise/ship for children. Another reason we selected it. Would we go again ... ABSOLUTELY! Would we cruise with American Cruise Lines again ... ABSOLUTELY! Read Less
Sail Date November 2019
Entertainment is an interesting historian and an excellent musician. All the typical choices at breakfast along with a fresh fruit buffet, 3 main choices for lunch or dinner. The food was good, better than the larger cruise lines, ... Read More
Entertainment is an interesting historian and an excellent musician. All the typical choices at breakfast along with a fresh fruit buffet, 3 main choices for lunch or dinner. The food was good, better than the larger cruise lines, just less choices. House wine was Woodbridge, so you might want to bring your own or buy. The staff was always helpful, cheerful, and really wanted you to enjoy your trip. There were one or two included tours at each stop and in most cases you could take the morning and afternoon tours if you wanted too. Graceland tour is WAY overpriced. Maybe because it was a cold day and the place wasn’t busy, there were no lines to get ahead of. Walked through all the displays, not crowded. Touring the mansion is chaotic in a small space. You only see the basement and main floor, upper level is off limits. The WiFi was terrible, it was either really poor reception or non-existent. Unless they get this adjusted, don’t plan on iPad entertainment. TV reception was always good. The crowd is definitely senior so if you are looking for party, party call Carnival Cruise lines. If you are looking for laid-back, nice accommodations, and meeting some interesting people, this is a cruise for you. Read Less
Sail Date November 2019
We love American Cruise Lines and delighted to sail on newest boat Harmony. Absolutely fabulous boat, superior crew and service. Our fourth trip on this line and we signed up for another ACL destination in 2020. Seamless operation from ... Read More
We love American Cruise Lines and delighted to sail on newest boat Harmony. Absolutely fabulous boat, superior crew and service. Our fourth trip on this line and we signed up for another ACL destination in 2020. Seamless operation from embarkation until disembarkation. Spacious and well appointed cabins, excellent entertainment, service and all around fun time. Immaculately maintained at all times. Crew seemed to enjoy being aboard. Love open seating with cocktail hours and dining left to each passenger. We felt pampered by crew and cannot wait to sail again on ACL. We enjoy fun and casual atmosphere and lack of forced organized activities. Each passenger is addressed by name and crew takes pride in individualized treatment. Our very favorite cruise line by far. Perfect vacation and cannot wait for our next journey. ACL prides itself justifiably on "small boat cruising done perfectly". This is absolutely true and not an advertising ploy. Read Less
Sail Date October 2019
I chose this cruise because the ship was brand new!!! It was beautiful, spacious, clean and the crew was fabulous. All food was great except for a few times. The cabin was large. The entertainment was pretty basic and I would have liked ... Read More
I chose this cruise because the ship was brand new!!! It was beautiful, spacious, clean and the crew was fabulous. All food was great except for a few times. The cabin was large. The entertainment was pretty basic and I would have liked more band music for dancing, more, more, more. One entertainer was on 3 nights which was too much. She was good but more variety would have been better. Singing by an on board person was not great. They should have listened to her before they let her sing two numbers. Very amateur. The service was always top notch. Shore excursions climbing over the levies was hard for some people, rough walking. The Plantation tours were wonderful but the town shuttles were a little bit less than I had anticipated for things to see and do in each town. The towns were small so guess I couldn't expect a lot more. Again, the crew, fabulous!!! Thank you. Read Less
Sail Date September 2019
My husband has wanted to cruise the Mississippi since growing up on it as a kid. We chose this line because friends had a great experience on the Columbia River. This was the worst-run cruise we have ever been on, made worse by the steep ... Read More
My husband has wanted to cruise the Mississippi since growing up on it as a kid. We chose this line because friends had a great experience on the Columbia River. This was the worst-run cruise we have ever been on, made worse by the steep price. One reviewer had called it a nursing home on water, which was a pretty good description, with the average age of passengers probably at least 75. The good was the scenery, especially on the upper Mississippi, and the excellent river laureates in Steve Marks and JoAnn Funk. The food was good, but not great and the service was uneven. Our wait staff skipped my husband at least three times and we were served cold fish stew, which we sent back. We were told that American had just launched a new ship and moved a bunch of our staff to it so they wouldn't have all new staff. So we had a bunch of new, poorly trained staff members. One waiter told us he'd joined the ship when we embarked and had one day of training before they sent him out. It was also the cruise director's first cruise. She was very nice, but didn't really know what she was doing and wasn't empowered to do much. The result was that they ran out of such necessities as toilet paper, milk, butter, and bottled water for shore excursions, which meant that there was no water on an excursion to a plantation when the outside temperature was nearly 100 degrees. The ship had mechanical problems three times, requiring longer stays in port. They had no way to let people in town know this, nor did they provide transportation into town during the extra hours we were in port. That meant we got the the next port late, so they shortened afternoon excursions for all so accommodate those who got back late from morning excursions. It got so bad that it was almost funny and the passengers were joking about what would go wrong next. The worst part was that there were many sick people on the ship and they didn't so much as remind people to wash their hands and cover their months when they coughed, so I ended up developing bronchitis right after we got home and my husband got pneumonia. We wrote a bad review and asked them to contract us about our experience and got no response. Out travel agent also wrote to them and she got a "we're sorry" response, but no compensation. Needless to say, we will never sail with them again. I didn't rate them "terrible" only because we like the scenery and Mark and Joann. Read Less
Sail Date August 2019
American Harmony Ratings
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