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"Hopefully they will go back to their pre-covid standards and we will enjoy their good dining room again.The worst was the service in the dining room, we never knew what our waiter would bring us, no training and no talent...."Read More
Lolotte
10+ Cruises
•
Age 70s
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1-10 of 15 AmaWaterways AmaDouro Cruise Reviews
Review for AmaDouro to Europe - All
watcher30
10+ Cruises • Age 60s
This was our fifth Ama cruise and the first since Covid; I'm glad we went, but there were some issues that made me drop my rating to four stars.
Let me start with the things that went right: the ship was comfortable; our room was big enough and had storage in the right places (and bedside power, for which we were grateful). Most of the crew was great to interact with, especially our room ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello! Thank you so much for your wonderful feedback – it is truly appreciated. We were very sorry to read your review and learn that certain aspects of your first river cruise experience...
Sail Date: June 2022
Cabin Type: Balcony Stateroom
Review for AmaDouro to Europe - All
Lolotte
10+ Cruises • Age 70s
After not traveling for 2 years we were eager to go. We did other amacruises in the past ( Danube, Vietnam). The experience was amazing, the experiences they gave us visiting quintas and gardens were very well organized and interesting. We also enjoyed Salamanca. Entertainment onboard was not great and the food mediocre. The worst was the service in the dining room, we never knew what our ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Greetings from AmaWaterways, thank you for sharing your river cruise experience with us! It is great to know that our team was welcoming and helpful during your stay. We are delighted you had...
Sail Date: May 2022
Cabin Type: Standard Stateroom with Large Picture Window
Review for AmaDouro to Europe - River Cruise
Babs28
10+ Cruises • Age 70s
This was our 9th river cruise but our first on AMA. We have also been on more that 45 ocean cruises as well. It is advertised as a deluxe cruise line, but we did not find it to be that.
Portugal and the Douro River are beautiful and the tours for the most part were ok, but the food was not good, the breakfast buffet was good but the few lunches served on board and the dinners were not good. ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Hello Babs28,
Thank you very much for sharing your recent experience here on Cruise Critic. We were very sorry to read your review and learn that certain aspects of your first river cruise...
Sail Date: May 2022
Cabin Type: Balcony Stateroom
Review for AmaDouro to Europe - All
imatravelinwoman
10+ Cruises • Age 80s
This was my third cruise with AMA and it was as disappointing as the other two were marvelous. First, the pros: large comfortable cabin with a balcony; SUPERB crew, service, food, onboard entertainment. Now the cons: there's no there there, nothing much to see along the banks of the Douro but vineyards, scrub bushes and more vineyards. Passengers spend as much time on a bus as on the ship (not ...
Read MoreSail Date: October 2021
Review for AmaDouro to Europe - River Cruise
BannisterBabe
6-10 Cruises • Age 60s
The AmaDouro was a beautiful small ship. We really liked that it was small and intimate. The staff and crew were some of the best we have experienced. The cruise manager Pau was an example of what a cruise manager should be. He was very personal and organized and he went to lengths to help the passengers comply with the many confusing Covid requirements. The tours were very interesting and ...
Read MoreSail Date: September 2021
Cabin Type: Balcony Stateroom
Review for AmaDouro to Europe - All
Lmsgrandma
2-5 Cruises • Age 60s
Considering this cruise was during COVID, Ama Waterways and the staff did an excellent job cruising down the Douro River. Safety precautions were in place. Masks were required while you were moving about the ship. All the staff were masked at all times.The precautions did not deter from having an enjoyable cruise.
We were a small group of 36. I understand that Ama Waterways books at 50% right ...
Read MoreSail Date: August 2021
Cabin Type: Balcony Stateroom
Review for AmaDouro to Europe - River Cruise
AS3
6-10 Cruises • Age 70s
Suggested by travel agent. supposed to be top of the line experience, which it was not. Overpriced for what they provide.
Highs: Service and staff. Salamance. Porto.
Medium: Rooms were OK. They were small because ship has to be lower and narrower than other Ama boats because the locks on the Douro are small. Some noise from other rooms. We had a balcony and floor to ceiling sliding glass ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear AS3,
We sincerely apologize for the disappointing experience you had with us on the Douro River. We appreciate you taking the time to document your concerns, as it gives us an...
Sail Date: September 2019
Review for AmaDouro to Europe - River Cruise
kkgodfrey
2-5 Cruises • Age 60s
Unbelievable trip of a lifetime. We did the pre-cruise trip in Lisbon for three days, the Intercontinental Lisbon was a fabulous hotel. The tours were amazing, the tour guides spoke great English and were so informative about the history, culture, food and drinks of Portugal. We had just the right mix of tours and then free time do go explore on our own.
Embarkation and disembarkation were ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear kkgodfrey,
Thank you kindly for taking the time to share such a thoughtful review of your recent cruise on board AmaDouro. We were so happy to read you enjoyed cruising with us while...
Sail Date: September 2019
Cabin Type: Balcony Stateroom
Review for AmaDouro to Europe - River Cruise
randy32947
10+ Cruises • Age 70s
Excellent cruise line, The ship was small with 97 passengers. Average age in the 60s from various countries. mostly Canada. The ship was well designed and comfortable. The cabin #217 was well planned.
The bathroom and shower were bigger than expected for a small ship. The balcony was small but room enough for 2 small chairs and table. Coffee, tea and snack was down the hall (2nd deck) No ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear randy32947,
On behalf of all of us at AmaWaterways, we truly appreciate you taking the time to share your wonderful experience with us. We will be sure to share your message with Luis...
Sail Date: August 2019
Review for AmaDouro to Europe - River Cruise
JWTfromBATH
2-5 Cruises • Age 80s
I close this as a contrast to the huge ocean-going ships I had been used to. This was a new riverboat with a maximum of about 100 passengers. My cabin - hardly a stateroom - was on the lowest deck, and not large, but perfect for one, although a bit cramped for two. Nonetheless, it was well designed, with a small but excellent bathroom.
The window was certainly not panoramic, but I spent ...
Read MoreResponse from SocialMediaA, Coordinator, Social Media
Dear KWTfromBATH,
Thank you for joining us for the first time on board the AmaDouro. While we are disappointed your stateroom did not meet your expectations, we are so delighted to hear you...
Sail Date: August 2019
Cabin Type: Standard Stateroom with Large Picture Window
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