114 Carnival Sunrise Cruise Reviews

I usually cruise in Carnival Cruise Line because I refer to them as the fun, party ships. I had a great time. This was the first shop I’ve every sailed where the DJ played music for all race and ethnicity. The enter for me was five ... Read More
I usually cruise in Carnival Cruise Line because I refer to them as the fun, party ships. I had a great time. This was the first shop I’ve every sailed where the DJ played music for all race and ethnicity. The enter for me was five star. I’m African American and I went to the Latino event and had a blast. The entertainment on this cruise was amazing. Every night it was something for me to enjoy. Due to COVID 19, we were not allowed to embark in Jamaica which was a little disappointing. The mega parties on the decks were fantastic. My stateroom was very clean and the bed was comfortable. The food was great with many options to choose from, but lukewarm. I like my meals hot. I don’t drink; therefore, I can’t comment on the drinks. The staff was very polite and helpful. I would definitely cruise on Sunrise again in hopes of it being even better. Read Less
Sail Date March 2020
Great service with the really hard-working staff. The Serenity deck had a passenger's boom box music at the bar, the pool music, and the ship music all being played at once. Too many people saving chairs & ignoring signage. The ... Read More
Great service with the really hard-working staff. The Serenity deck had a passenger's boom box music at the bar, the pool music, and the ship music all being played at once. Too many people saving chairs & ignoring signage. The ship had children onboard & "Cake by the Ocean" song played repeated graphic language. The show was Soulbound with the undead and witchcraft with small children either clinging to parents or families walking out. The decision to pull out of Jamaica and go to Mexico was perhaps not Coronavirus, but, to harm the Jamaican economy. Jamaica is no longer the British Pound, I'm told. Either way, it is despicable that any virus is used to manipulate people for monetary gain. China has 3 science laboratories in Wuhan. Many, may be willing to take a vaccine to ease their fears...who profits by their fears? I had to repeatedly talk to Guest Services about the verbally abusive man to his girlfriend next to my cabin. Graphic language every other word. Others must have reported him, since, they moved him toward the end of the hallway. The women across the hall would be screaming with drunken laughter after 2 AM, probably waking others besides myself. Their neighbors were a family with small children. Needless to say, if you want to party this is the ship. If you want a serene vacation, choose another much larger ship in the appropriate location of the ship, ie Spa deck or someplace near the library. No library on this ship haha. If you take a Grand Cayman island public taxi to the beach for $2.50 USD, they will bring you to the most touristy part of 7 mile beach, even though you want to go to the less crowded part of the beach. There are signs within a mile or two from the port, stating beach access all along the roadway. If you don't care about showers & bathrooms, or will return to the port for bathrooms, just get out at the first beach access sign & say "No thank you" for going to the touristy part of the beach, which is miles away. Ft. Lauderdale Embarkation took a while, but, the line moved fast. If you can relax by the pool until the end of debarkation, that would be ideal. It had taken about 2 hours to leave the ship. They shut off debarkation for a while for the people that did not have early flights. The cruise terminal is in a dark garage with construction around it. The ride-share Apps do not have the correct pin location on the GPS. This makes the location difficult to find & the drivers will give up. My driver sat at the Princess Cruise line garage. I went out of the garage and left the Port Everglades area. If I had not left, the driver would not have found me. Still, I am grateful for the cruise line providing $150 credit for the itinerary change. Read Less
Sail Date March 2020
We sailed Feb 22-26/2020. We had been on this ship when it was the Triumph a few years ago.This was somewhat of a compromise vacation. My husband wanted to do an all inclusive and be on the beach and I wanted to cruise. So we chose a 5 day ... Read More
We sailed Feb 22-26/2020. We had been on this ship when it was the Triumph a few years ago.This was somewhat of a compromise vacation. My husband wanted to do an all inclusive and be on the beach and I wanted to cruise. So we chose a 5 day cruise and then stayed on the beach in Florida afterwards for a week. We chose this cruise because Grand Turk is one island we had not seen (been on all the rest of the islands over the years) and it was only 5 days. (note: these islands really are all the same) We did have a really good time and I'm not the time of person to complain and I hate reading bad reviews, however I thought maybe listing this information would be helpful to future sailors! Embarkation: smooth, fast and easy. We were on the ship in record time! Day 1 was a little chaotic for us due to an issue with the drink package I purchased on line the day before we sailed. I followed all the prompts and thought I did it properly and all was set but got to a bar where they said no you don't have the pkg on your card. I had to go wait in line at the courtesy desk to find out that no it didn't go through. So I said I would like to purchase it however I feel I should have the 10% discount as I did do it on line. No, cannot do that (?) really?...ok fine I'll sort it out later....go to bar and wait in line again to find out....Gee the card didn't process....I must go back to courtesy desk. Ugh...in line again.......she says Yes it did go through.....back to bar.. (extremely thirsty at this point)....finally got our drinks. Next issue was our luggage didn't arrive till around 4:30pm ( everyone on our floor was in the same boat (no pun intended), everyone was peaking out their cabin doors looking for luggage. This was no biggy, we always pack in the carry on's whatever we may need right away- make sure to do this, or keep your big luggage yourself. The cabins were available at 1:30pm Next issue- THIS IS A BIG ONE FOLKS! Save yourself some grief and DOWNLOAD the carnival HUB APP prior to getting on the ship!!! "free wifi" to Carnival means free wifi ONLY for their APP.I assumed free wifi meant free wifi but alas.....it doesn't. You can only get free wifi whilst on Carnival's APP. I didn't download the app because I don't want to be on my phone on vacation and figured I would never use it. We got anytime dining and this process has changed dramatically since last we cruised a couple of years ago. Anytime dining used to be great- you came anytime between the time frame. NOW....you must make a reservation FIRST! the easiest way to make the reservation is on the APP which I didn't have, and of course could not get wifi to obtain said APP. We wasted SO much time going from employee to employee to help us figure this out. The staff at the dining room were helpful and tried to get it on my phone for me and ended up saying go get free wifi at next port. First day there was a HUGE line up at a desk opposite the suishi bar that you wait in, to make your reservation for dinner!. UGH....not going to happen. Everyone kept saying to go there to make your reservation. I was so confused.....anytime dining? meant you pop in anytime? ....not anymore. We finally got the APP loaded and the next day made the reservation for our dinner only to find out, you have 10 minutes to get to your table once making the reservation. ??? too much stress while on vacation. I feel that once you choose your dining option, they should really stress to obtain this APP BEFORE you get on board. The internet fees on board are expensive and then I have to pay roaming charges and on top of that I'm paying in Canadian funds so add another 34%. I didn't want to pay 30 bucks or more to get an app. DINING ROOM: We went 2 nights in a row and were so very disappointed both nights. The quality of the food really has gone downhill. Every other cruise we have done on Carnival (and 2 on other lines) the food has been fantastic everywhere the whole trip. We were really surprised. My husband ordered a steak which was tough and chewy. The baked potato was 1/2 cooked and cold. My shrimp cocktail was 4 mushy wet small shrimp (the kind you get from the frozen ailse in the grocery store....literally ) Then my grilled chicken was literally that. A piece of chicken that was cooked- no spices, no flavour, no sauces...and it was tough as well....the vegetables were undercooked and all was cold. We were blown away and yet didn't complain to each other or to the staff as we didn't want to ruin the evening. (again we aren't the type to complain and whine) everyone is human....the cook had a bad night etc.....no point in being difficult..... Night # 2....same thing....steak tough, vegetables undercooked....baked potatoes 1/2 cooked and all cold. I ordered prime rib medium -asked for a little pink....it arrived 50% white marble fat with 4 bites of meat and the meat was red dripping in blood. I wasn't feeling well that day because the seas were very rough night before and all day, so I didn't eat it....again we didn't complain as the staff were very good and they were trying very hard to be good servers and they were. (on a positive note...the wine and the buns were good lol) Day 3 and on we decided to eat at buffet or other spots as we couldn't be bothered to make those reservations and the food was disappointing in the dining room. GUYS BURGERS!!! - To die for!!!!!! we ate one every day. The Taco and burrito bar......SAME!! EXCELLENT!...loved it Sandwich place......again really really good! Pizza- we grabbed a slice once and it was undercooked and mushy. the pepparoni was almost raw....not good. ice cream- 5 stars lol Buffet: ugh, here I complain again and I really hate to be that person....but the food has gone downhill....fish was mushy and more like soup....eggplant mushy, not much flavour.....spagetti one night was mush and tasted like store bought sauce....caesar dressing tasted like Kraft dressing from grocery store...I forget what else we got, but nothing was amazing like we remember on other cruises. Breakfast was good however, eggs/bacon/ everything very good. It seems they have issues with mass producing good food for lunch and dinner. on the last day my husband got a meatball sandwich and there were pieces of spagetti in it....omg did they re-use last nights leftover spagetti dinner from someones plate? no....lets' not think about it.. He didn't finish it and I have to say my husband came from a big family where "YOU EAT everything on your plate !" to this day he has a really hard time not finishing his plate....and he left ALOT of food this trip!! (I grew up in an atmosphere where "when you're full...you're full...don't stuff yourself,")...so I have no trouble leaving food lol (huge issue between us for the last 35 years lol) It's taken me years to make him realize this is abusive....and only eat till your full!!! our kids as well- note: my husband is the ONLY one in his family who is not overweight with health problems....60 years old and never been on any medication!... Crowds of people: I know ships are full of people and you wait in line etc....but I had read a review before sailing where someone said "THERE ARE TOO MANY PEOPLE ON THIS SHIP!!" and Yes I agree now....holy cow....I've never really had too much trouble getting a chair at the pool on a cruise...but there are too many people on this ship lol, very hard to get a chair on fun days at sea..and....I love children.....but OMG I've never seen SO many infants, toddlers, buggies, babies.....I can't see how mom's can have a good time travelling this way. The kids were all good and well behaved we didn't have any issues, and again we love children but WOW there were LOTS of babies and buggies on board. ERIN the cruise director was AMAZING! a bundle of energy and so funny.She did a great job! Don't miss the mardi gras party on 3rd floor, it was so much fun, and we all marched to the pool area for dancing. The Hasbro game show was really good too. We missed the shows for some reason, not sure what we were doing. the comedian was really good. NOTE: if you go to the last show on last night of cruise- GET THERE early! it filled up fast with standing room only. Excursions: we only did one on Grand Turk as we had never seen this island and so we did the "Junaroo" party bus tour. As we were driving around on the bus we looked at each other and said "Omg...this could be Barbados...or jamaica...or Dominican...." These caribbean islands really are all the same. Lots of poverty....rubble....skinny dogs....The DJ on the bus was fun and funny and played great music....the rum punch was never ending......the tour was comical as there is nothing to see! "to your left is the post office"......"to your right is the police station"....whoop te do!! LOL thats about it lol. we did go to a private beach which was really nice, the water and beach were good. There is a lighthouse self guided tour area where there are plaques to read about history..not much there....really a whole lot of mediocre stops....However we did have fun, and met some fun people on the ship we hung out with later. NOTE: if you are a POS (Person of size)...to be polite.....this bus tour is NOT for you. The bus is an old school bus for 9 year olds....everyone's knees were up to their shoulders, cramped, tight tight seating and aisles...no room for your knapsack or your legs lol -Also, the windows are thick and dirty and i'm short so I could hardly see anything. In retrospect I would have done the open bus tour, you see more. However that tour looked like no rum punch and no music...not sure how it was....we wanted to have fun so we picked the junkaroo, or junaroo, whatever it was called. PORTS: OMG BOTH ports are absoultely gorgeous....there really is no need to do an excursion and go inland to see poverty and rubble...these islands are all the same. Both ports have beautiful HUGE pools and areas....shopping...beaches.... Grand Turk: take your towel and go straight to Margaritaville! By 10 am everyone is dancing...tunes are cranked....swim up bar....great pool, gorgeous landscapes.... Amber cove- same thing...get off ship right away and head to the pool area where the zip lining is and grab a chair....music....dancing....pools are clean....FUN!- thats what we did at Amber Cove, just stayed at pool all day. It was great. Both ports have piers ( I hate to be tethered in by those little boats) that was really great. I forget which one but they had free bicycle carriers to take you from ship to entry of port for a tip. Room was clean, ship was clean....nicely re-furbished. One more wee little complaint....we found that not 100% of the staff were smiling, happy friendly. Some were, but there was quite a few who didn't seem to happy to be at work. This is the first time we have encountered this as well. in the past EVERYONE was great! but there were quite a few bartenders who hardly looked at you, no smile, no bantering...talking...our cabin stewart was good but first day I felt like we were being treated like a custom officer does..."hello, what would you like- morning, or nightime cleaning or both....".(this is new as well) in the past they automatically came into the room 2ce a day. but thats ok we only need it once a day.....he didn't smile or anything, hardly looked up from his paper..... we found this a few times around the ship which kind of affected the whole overall experience. In the past as I said we've left the ship feeling exhilerated, and we just didn't get that this time. oh well....we still had fun and would cruise again. Have fun everyone- life is short :) Disembarkation Read Less
Sail Date February 2020
Second time on the Sunrise with a different itinerary. The CD was Erin and she cannot compete with the energy level Chris the Flying Scotsman had on our 1st cruise. The weather was bad the first two days, so some of the shows could only ... Read More
Second time on the Sunrise with a different itinerary. The CD was Erin and she cannot compete with the energy level Chris the Flying Scotsman had on our 1st cruise. The weather was bad the first two days, so some of the shows could only do the singing part of their performance. High winds & rough seas are no fault of the cruise line, so we took our Dramamine and enjoyed ourselves. There are so many things that are different on this ship, compared to others I have been on, from the deck layouts to the way they handle debarkation. The staff in the Cafe and MDR were fantastic. There were no lounge chairs in the pool decks after 9am on Sea Days. There was barely room to walk as chairs were all over the place. We enjoy all our cruises, but we probably wont be booking another cruise on the Sunrise. Read Less
Sail Date February 2020
One of the reasons we selected this ship was that it had recently been updated and we liked the itinerary. Have absolutely no complaints about any of the crew. The two reasons we gave it the average rating was the food in the main dining ... Read More
One of the reasons we selected this ship was that it had recently been updated and we liked the itinerary. Have absolutely no complaints about any of the crew. The two reasons we gave it the average rating was the food in the main dining room and the space or lack there of on the Lido Deck and the Serenity Adult area. We ate at the specialty steak restaurant the first night, which was amazing and probably set our expectations for the rest of the cruise at an unreasonable level. The main dining room's menu was definitely a disappointment, featuring pretty much the same bland options every day. Each day we ate there, I ordered a baked potato as a side and each day it was under cooked and hard. Rather than saying anything or complain, we just chose to enjoy the options that were available 24 hours a day if dinner did not satisfy us. The pizza, barbecue, burger joint and sandwich shop were all great. The buffet was just ok - so fortunately you had the other options available for breakfast and lunch. In terms of space on the top decks, we noticed right away that every thing seemed tight and you would frequently blocked just walking because many of the passage ways were so narrow. The other problem was on space and chairs around the pool. They actually monitored the chairs if you were gone for over 45 minutes to keep people from hogging chairs which was a good thing. The issue was that there did not seem to be enough chairs for all the guests. It wasn't that you saw unused chairs being saved, it was just no chairs being available ever, especially at Serenity. We later found out that one of the main renovations that they did was to add 100 more cabins on those top decks. So what was previously some common space suddenly became cabins and you had more people now on board to share less common space. Other than that, we had a great time. Read Less
Sail Date February 2020
Easily the worst vacation either myself or my girlfriend had been on. For the most part we were treated pretty poorly. Room service never came the first morning with breakfast even though they called us with a question about our order then ... Read More
Easily the worst vacation either myself or my girlfriend had been on. For the most part we were treated pretty poorly. Room service never came the first morning with breakfast even though they called us with a question about our order then just never delivered it. We didn't get a card for the 2nd morning room service. 3rd morning after I made a complaint, we did get a card and got the room service for breakfast but when it was delivered, it was already cold. Not even lukewarm... Just plain cold. After failed with room service the first morning (and also the 2nd and 3rd and each morning after that we just gave up), we went for breakfast at the Sunshine Restaurant. One of either mine or my girlfriend's orders would be messed up. She would order, for example, French Toast and then I would order French Toast as well AFTER her. When they brought over our meals, they would bring me french toast and nothing for her. This happened with different foods each morning and by the end, just accepted whatever we got and stopped correcting the wait staff - absolutely ridiculous. This was in addition to the fact that my girlfriend was basically invisible to anybody who worked on the ship. Our stateroom steward, as ONE example, would quite literally scream my name from down the hall to say "Hi" but rarely ever even acknowledge her even though she was right next to me every time. Similarly in the Sunrise restaurant for breakfast and other places as well. In Grand Turk, our ATV excursion got cancelled and nobody told us until after we showed up for it. Apparently we were supposed to receive a letter when we got on board saying it was cancelled and were never supposed to receive our tickets for the excursion. Well, we received the tickets and when we were told that the excursion was cancelled after we showed up for it, we were also told that all other excursions had already been booked and there was nothing they could do. That was an entire vacation day wasted because even on the ship during the day there weren't many activities going on as it was a port day. The port days and excursions are the main reason we love cruising so much. The one and ONLY consistent and good experience we had was dinner. The food was OK, but what really made dinner was our waiter, Wijaya. He treated us very well, recommended dishes, got to know us and what we like/don't like and adjusted food and drink recommendations based on that. He was literally the best part of our cruise. Even the entertainment was at best OK, but variety was lacking in the evening and as much as I love trivia, having a host that has absolutely no interest or knowledge in the themed trivia that they are hosting is just plain disappointing and frustrating (Harry Potter trivia and Game of Thrones trivia as two major examples). Whereas The Office trivia was hosted by two people who clearly LOVE the TV show "The Office". I'm not saying every host needs to love everything, but it would be better to cancel or not have a themed trivia when the host is very obviously not interested in what they are doing and are clearly there just because it's their job and want to move on to whatever is next. Read Less
Sail Date February 2020
We chose this cruise over Valentine's Day for our group of 12 as it fit perfectly with the kids traveling with us school schedule that allowed them a few days off for a winter break. We had 4 adults in their 20s, 2 in their 30s, 2 in ... Read More
We chose this cruise over Valentine's Day for our group of 12 as it fit perfectly with the kids traveling with us school schedule that allowed them a few days off for a winter break. We had 4 adults in their 20s, 2 in their 30s, 2 in their 50s, and 4 kids aged 6, 11, 12, and 14. This was the kids very first cruise as the rest of us are experienced cruisers. We are big fans of the Carnival Sunshine so were excited to try out the Carnival Sunrise. It was not quite the exact same as the Sunshine, especially the Serenity Adult Only area being smaller than Sunshine, but overall it is a ship we enjoyed. We really enjoyed being able to sit in the Sports Bar and watch softball since we are big fans and pleasantly surprised to see it being aired on board. The food options on this ship are wonderful. Breakfast is offered in the dining room, lido buffet, Guy's Burgers Breakfast, Blue Iguana Breakfast, omelette stations, the Lucky Bowl even had different options.For lunch, you can have the buffet, if its a seaday the dining room is serving until 1, Guy's Pig and Anchor BBQ, Cucina del Capitano, Guy's Burgers, the Deli, Blue Iguana Tacos and Burritos, Lucky Bowl, Pizza, and Ice cream. Dinner we had assigned dining at 6pm which was our first time having early dining our Carnival. We thought we wouldn't like it, but honestly it went so much faster than late dining since the table had to be cleared by 8pm and we loved being finished by 6:30pm every night. This was the first 4 day cruise we had been on in awhile. We typically go on 7day+. This limited our opportunity to try and do as much as we want to on board. We enjoyed the sports square with Putt-Putt, the waterslides were fun, but not as big as the Sunshines, and the trivia/entertainment was pretty good on board. We enjoyed the violins playing in the atrium most nights. The kids seemed to enjoy the youth programming offered. We did wish the pictures were updated to digital with the ship remodel, but they were not. Overall its a beautiful ship perfect for a family vacation. The service was very good all around. Our room on deck 5 was awesome being close to the action and activities on board. Our cruise sailed to Half Moon Cay and Nassau. We have stopped in both locations many times, but were excited about our ports as it has been a few years since we have been to the Bahamas. In HMC we enjoyed a perfect family beach day. The weather was beautiful, we walked right onto a tender as we had platinum status and got straight onto the island on one of the 1st tender boats. We found 12 lounge chairs right by the water and set up for the day. We spent most the day in the water, but found time to explore around the island, rented a float for $20, and had lunch on the island which was less than spectacular. It was a great port day to get some sun and hang out. Our stop in Nassau, we booked Blue Lagoon Island Dolphin Encounter through Carnival Excursions. This was the perfect excursion for the kids and really wasn't badly priced at $109 a person including boat ride to blue lagoon, access to waterpark at blue lagoon, lunch on the island, and the dolphin encounter, This was a great excursion with so much to see and do on blue lagoon and an awesome encounter with the dolphins. All in all, really only have great things to say about the ship, the staff, and the cruise. Our cruise director Erin was visible and friendly. We have cruised with another line our last few cruises after only being loyal to Carnival so it was nice to come back and have a good experience. There is plenty we love about Carnival and still a few things we think they can do better, but we are always happy to step foot on one of their ships. Read Less
Sail Date February 2020
We were told the ocean view cabin were big enough for 3 adults. What they did not tell us is you get 2 twin size beds and 1 sofa bed that is as hard as the floor and does not open to a full length twin bed. I am only 5.3 and I was not able ... Read More
We were told the ocean view cabin were big enough for 3 adults. What they did not tell us is you get 2 twin size beds and 1 sofa bed that is as hard as the floor and does not open to a full length twin bed. I am only 5.3 and I was not able to lay straight for 5 nights. This is my 10th carnival cruise. The 3rd bed has always been a pullout or a bunk bed. When I went to guest services she said the room measurements are listed in the cabin descriptions. Maybe they are, but know one expect an 3/4 size of a twin bed as a third bed. They did come and add extra padding to the mini bed. I just feel they should make it very clear the 3rd bed is for children or a person under 5 feet tall. Had I known I would have gotten a private room or not taken the trip. I have back issues already. My roommate are both tall and barely able to keep their feet on the twin beds will never take this cruise ship again. I loved all my other cruise with carnival, it was just this ship. Small cabins, only 1 dance club, bad internet throughout the ship. Read Less
Sail Date February 2020
This was a family cruise with ages from 18 to 83. We booked the Jamaica and Grand Cayman as it was originally planned for grandsons graduation present. To start with, we booked this cruise over a year ago, and without notice our ... Read More
This was a family cruise with ages from 18 to 83. We booked the Jamaica and Grand Cayman as it was originally planned for grandsons graduation present. To start with, we booked this cruise over a year ago, and without notice our itinerary was changed from Jamaica to Cuba. Well we did not want to go to Cuba so we had to change our dates from January to Feb, which was the first disappointment, as there were two birthdays to be celebrated in January. We had 5 cabins, two inside, two balcony and 1 ocean suite. Everyone was happy with the redecoration of the cabins. The only complaint was about the balconies. There are really small and hard to even sit on at times. Even our ocean suite balcony was small and they had a huge lounge chair on it, so we could barely walk around on it. A lounger, two chairs and a table. In the suite the TV was on the side wall and was not able to be swung out so that if you wanted to watch it while in bed , it was almost impossible. TV selections were at a minimum. Only one news channel and it was CBSN, crap. Could not turn off the closed caption, it was on all the time and covered the middle of the screen. The sound was unpredictable, it would be so loud at times and then not loud enough to even hear when you stood in front of it. The closet doors kept banging back and forth, as the ocean was a little rough on this trip. They have updated the rooms with plenty of usb ports, so it was easy to keep phones charged. Our cabin steward was great, kept room clean and always kept our ice bucket full. Loved her. The chat app, was useful for all of us to keep in touch and find each other. The paid for internet was sparse in places and you would think if you paid for internet the chat app would be free,, but it was another $5. Food int he buffet was not good. Breakfast scrambled eggs were terrible. Bacon was good. There was always a long line and it closed at odd times. The deli and Guys burgers were great. Although the last day or so the fries were so spicy they were difficult to eat. The dining room service was good, food was mostly good. Elegant night surf and turf was offered for a $20 upcharge. I ordered it, very small but delicious filet and 1/2 of an undersized lobster tail. I couldn't believe it was a half instead of a whole tail. I will say the food was very good in dining room except for the 1/2 tail. I ordered a bloody mary for breakfast one morning in the DR, it came without a straw. I understand the big deal about saving the environment, and I do recycle everything possible, but I asked for a straw and was told no, I could not have one. I made reservations at the Italian restaurant for a special occasion dinner for 10 people, plus a baby that needed a highchair. The table they put us at was unacceptable as the high chair was sitting in the middle of the aisle when I asked to be moved to another table, that was in the back of the restaurant, the hostess said no. With no explanation as to why not. After I went back to her and explained that I was a travel agent and that I was not happy with the amount of no's I was receiving on this cruise every time I asked for something and that I would be writing a review when I got home. She told me to go to the other table and she was rude, but at least we got to move to the other table and enjoyed the great food. The appetizers were served family style and I think we got some of every one they had. The entrees were very good. It was worth the $155 that it costs. The wine list could have been better, but the wine we ordered was good. If you have priority boarding or disembarkation be aware they have changed the rules and only the ones in the suite or in your cabin are allowed to use it. No one else in your party is allowed. We had a 18 year old in our group. There were really no activities for him. We knew he could not drink, but the basketball court closed at like 5pm. The pool table was unusable as the ship was rocking so much the balls kept rolling all over the place. The small pools were always crowded and could never find a seat anyway. There were no nightclubs for planned activities for him. It was a little disappointing as Carnival boasts it has so many things for kids, but only if you are 17 and under. I felt the cruise staff was very pushy always trying to get you to buy a drink, jewelry, art or spa. The ship was very crowded and everything included a line and long wait. Would I cruise on this ship again. Probably not. As a travel agent it is hard to suggest this type of cruise unless you know for sure the person knows what it is really like. Read Less
Sail Date February 2020
This cruise was amazing it has everything you need and want, at night it can be noisy but that’s it. The rooms are big. We had a balcony in our room and it was beautiful! The price is not much me and my family went to Fort Lauderdale for ... Read More
This cruise was amazing it has everything you need and want, at night it can be noisy but that’s it. The rooms are big. We had a balcony in our room and it was beautiful! The price is not much me and my family went to Fort Lauderdale for 3 days and then got on to the cruise in total it costed 1300$ for 3 people. Very nice people, staff is very friendly. The bad things are the night time it is always really noisy and the boat rocks a little bit but it’s not the captains fault or anyone. The room service is amazing the beds are made perfectly. They give you free 1.5 litres water bottles for free. The pool is a little bit dirty but they clean it every day. The water slides are really clean and really fun. The food is really good. I would definitely recommend staying here!! p.s I’m 11 years old Read Less
Sail Date January 2020
Took the Carnival Sunrise with my two - year old son, GF, her mom, her brother, my sister, and two friends. We all had an amazing time, and I'm happy to report we now have two more people hooked to cruising! The ship itself, as ... Read More
Took the Carnival Sunrise with my two - year old son, GF, her mom, her brother, my sister, and two friends. We all had an amazing time, and I'm happy to report we now have two more people hooked to cruising! The ship itself, as I'm sure you know by now is the retrofitted Carnival Triumph, which probably was due for a rebranding after its well - publicized issues. Let me start with THIS VESSEL LOOKS AMAZING! Clean, well maintained, and not dated at all. Sure, you aren't going to get ALL the bells and whistles of the newer ships, but the remodel brought a good 85% of what you'd expect to find on the newer ships of today. Guy's Burger Joint, Blue Iguana Taqueria, a fun ropes course that made this chicken turn right back around after the first platform, Carnival Waterworks, there was plenty to do. In fact, I missed some things on my "list" such as the Serenity Deck because there was never a lack of activity or places to go. My son spent some time in Camp Ocean and he absolutely LOVED it! I had heard great things about Carnivals' children's programming, and was not disappointed at all. The staff was professional, fun, compassionate, and clearly knew what they were doing. I would HIGHLY recommend Camp Ocean. The Build a Bear Workshop was definitely one of the highlights. Our sailing was the first on the Sunrise for Erin Weigand, our Cruise Director, and she nailed it! I know she'll have big shoes to fill following in the footsteps of Carnival;'s 2019 Cruise Director of the Year, Chris "The Flying Scotsman" Williams, but she is more than capable. Erin brought an incredible energy, kept us updated, and most of all was FUN, and isn't that the name of the game? GF and I were delighted when she sent a 24k solid gold plastic ship on a stick and a very nice handwritten letter to our stateroom! While we are on the subject of entertainment I would be remiss if I didn't mention that one of the shows, Vintage Pop, is absolutely, without a doubt the BEST cruise ship stage production I have ever had the pleasure of seeing. Top notch performances, sets, costumes, and music. It's a can't miss! One of the leads in particular (the young lady who comes out from under the feathers) is destined to become a star, like HUGE. Also, can't say enough good things about the Electric Violinists, who wowed the crowd several nights in the atrium. The Hasbro Game Show was an absolute blast, and both my GF and I got on stage and made it to the final round! The Sunrise isn't perfect by any means. In fact, if Cruise Critic allowed decimal scores I'd rate the ship somewhere between a 3.5 and a 3.75 instead of a 4. My biggest complaints echo what some past cruisers have already stated: the buffet is designed horribly and is probably the single reason the line for it is almost always unbearably long. By having choke points at the end of the line, AND especially by putting the salad bar and hot table as one long straight line the buffet gets over loaded with slow moving diners. In addition, some of the buffet desserts (particularly the Chocolate Intensity) were some of the worst at sea, with GF calling the cake "chewy," and not in a pleasant way. Also, let's talk about those cupcakes in Java Blue. Huge, with lots of whipped frosting, they looked Great! We decided to purchase two, at $3 (plus gratuity) each. (Total came to $7.18) GF got a smore's, and I got a dulce de leche. One word, YUCK! The cakes themselves were darn near solid and chewy, while the frosting was a nearly solid mass that was very unpleasant. Even my two - year old wanted no part of it after a few bites. The Sunrise doesn't ride the water especially smoothly, and even in calm seas several passengers commented on how much shakiness and rocking they felt. This is the first vessel I've ever felt the need to take Dramamine as a matter of prevention. (though I do on each sailing anyway, just in case.) The atrium was nice, but the view upwards was blocked by some kind of globe art that really took away from the soaring space you see on other ships. The line to Guest Services seemed to be perpetually long. Let's get back to the positive, because there is plenty of it. the food selections in the MDR were spot on, with the ox tongue being a favorite of mine, Like a piece of just perfectly fatty roast beef it melted in my mouth and was very flavorful. On our last night on the ship I also enjoyed the kitchen's vegetarian special of papadam with raita, dal, and basmati rice, with was prepared and presented exquisitely. Like my past Carnival cruises, the 24/7 pizza at the back of the ship was a huge hit. Seriously, Carnival really nails pizza! Favorites for GF and I included the Quatro Formaggi, and Prosciutto pies. Only thing I have always thought Carnival can do better is add one more employee during peak times, as two workers almost always seem to get overwhelmed. Also, at some point in the last few years they seem to have removed the Caesar Salad from the pizza station menu. (It still appears in the MDR) In the past I used to rave about Carnival's Caesar, but for whatever reason it just seemed good, but not great this time. Could just be me though. We visited three ports during our five day journey; Grand Turk, Princess Cay, and Nassau. Grand Turk was a lovely little island with your standard cruise terminal area featuring the usual souvenirs, jewelry, bars and eateries. There was a nice monument / information about the Mercury 7 flights and astronauts that splashed down in the ocean nearby. Outside of the tourist area is pretty run down and still sees the lingering effects of a recent hurricane. The beach features some of the best baby powder sand I've seen. Princess Cay is exactly what you would expect from a Carnival owned private island. Gorgeous views, souvenir stands, bars, etc. I've always had a love / hate relationship with Nassau, and that didn't change with this trip. If you've been there once, you know that the peddlers / solicitors can be a chore to move past. There's plenty to see and do in the city, but Nassau is usually a bit too much for me. We did not purchase shore excursions for any of the ports. As should be expected with Carnival the staff aboard the Sunrise was friendly, attentive, and eager to please. Our Cabin Steward, I Nyoman was fantastic! It seemed like every time we left our cabin for even a short amount of time he came in and made it spotless. I've always said that Cabin Stewards and staff of cruise ships are the hardest working employees I've ever seen, and this staff was no exception! Overall, despite a small number of complaints we had a fantastic time aboard the Carnival Sunrise. I truly believe that you bring your vacation with you. If you are laid back and go with the flow you will absolutely enjoy the heck out of your cruise. If you're someone who likes to complain, well, you will find things to complain about. As for me, I HIGHLY recommend a journey aboard this ship, everyone in our party had a fantastic time, and can't wait to sail again! Read Less
Sail Date January 2020
This particular cruise was a gift from our son, who wanted us to have the "honeymoon" we never had time to go on, to a place like the Bahamas, which I had visited many years ago, but which for my Wife, was a first-time visit. ... Read More
This particular cruise was a gift from our son, who wanted us to have the "honeymoon" we never had time to go on, to a place like the Bahamas, which I had visited many years ago, but which for my Wife, was a first-time visit. This was our first time sailing with Carnival Cruise Line, but my son chose this line because he has sailed several times with Carnival. I want to say that because my wife and I are seniors, we were not so impressed with the party/family-oriented atmosphere aboard the Sunrise, but now that we have experienced it, we would not repeat it. This cruise, and its "environment", in my opinion, is not so "child-friendly" as it appears, and, admittedly this is an "aside" from our main concern(s), however, when we witnessed a crying, visibly upset and distressed female child about 11 or 12 years of age, who walked by us, and we overheard her telling two (2) security officers that something happened to her on a lower deck. We truly felt sorry for her! In our opinion, this type of experience should not have this kind of negative memory attached to it! Our main concern is one related to the cleanliness of the common eating and drinking areas of the ship, which in our opinion, were not what we expected. The windows were very, very dirty!!! The food was "ok", with some items that stood out from the rest. The shining aspect of the cruise was the on-board entertainment; we particularly enjoyed to Karaoke, and the comedy show! The most glaring negative aspect of this cruise, was the one we had with the "Fun Shops" onboard the ship, which at the time we didn't know was managed by a third-party company, "Starboard Cruise Services, Inc." We are going to file a formal complaint and claim for a $50 charge we unnecessarily were forced to pay because our liquor purchases were not properly packed, according to TSA requirements, for being able to be carried on the plane. Because of this, we suffered embarrassment as well. Additionally, because our liquor purchases were packaged like others travelers (in a box), it may very well be that others may experience the same thing! Again, I will never cruise with Carnival again! Read Less
Sail Date January 2020
I chose this cruise for my boyfriend's 50th birthday which happens to be New year's Eve so we wanted to be on the ship for his birthday. This cruise did not disappoint. You are never more than 100 feet to a bar or restaurant. ... Read More
I chose this cruise for my boyfriend's 50th birthday which happens to be New year's Eve so we wanted to be on the ship for his birthday. This cruise did not disappoint. You are never more than 100 feet to a bar or restaurant. Yes, some of the lines were long, but the ship was at full capacity, so we were patient and while standing in line met some really great people. The entertainment was great, they kept you busy. The flying Scotsman was fantastic and definitely is worth seeing. The cruise director is simply amazing. The food was good, we chose to only eat in the dining room for elegant night and the food was good. Our number one was guys burger joint, no long lines and the burgers were aahmazing! But the most important person I have to brag on is JIWA our Steward. We never needed anything. He was exceptional and when we cruise again if I can I will request him again. He went above and beyond. I would not only highly recommend cruising carnival sunrise, our next cruise will be on the sunrise. Read Less
Sail Date December 2019
We choose this cruise specifical for the room (Scenic Grand Ocean View) and it was totally worth it. The room cost a little bit more than a normal Oceanview but less than a balcony. Since it was the corner room, it had tons of open ... Read More
We choose this cruise specifical for the room (Scenic Grand Ocean View) and it was totally worth it. The room cost a little bit more than a normal Oceanview but less than a balcony. Since it was the corner room, it had tons of open space. We traveled with a group of adults and kids. Everyone had a great time. Carnivals anytime dining worked great even with needed two larger tables. We were also able to get tables immediately next to each other without every having to wait. The Seaday Brunch was delicious. I really liked some of the fresh salad and the Pho that are on the buffet for lunch now. I didn't always find a main dish that appealed to me on the main dining room dinner menu but never left hungry with getting multiple appetizers to try instead. I liked how they had comedian in the main lounge for a few of the shows because the smaller lounge just doesn't hold enough guests. We did not see any of the other entertainment evening shows. We enjoyed Princess Cay private island. Tip: When you get off the Tender, most of activities are towards your right but if you are looking for a quieter, less crowded experience, go towards the left over the wooden bridge. There is a smaller beach area with a buffet and bar. Never a wait for anything. We ended up there without really knowing any better and then decided to check out the other side before returning to the ship and it was crazy the number of people and the SUPER long lines for the buffet. We did not do any excursions at either stop. Read Less
Sail Date December 2019
This cruise was going for a great deal. I know why. I’ve sailed on carnival many times and this ship just didn’t have what others do. Pros: The ship was very clean and renovations were obvious. The Flying Scotsman was great! ... Read More
This cruise was going for a great deal. I know why. I’ve sailed on carnival many times and this ship just didn’t have what others do. Pros: The ship was very clean and renovations were obvious. The Flying Scotsman was great! Cons: The food was poor quality, even in the main dining room. The ship lacks entertainment in the evening. The shows they had were just so-so. I’ve seen much better on other ships. The store was always closed, so when the ship hit storms, the store wasn’t open for meds. Overall, most staff seemed inconvenienced and didn’t seem to enjoy their jobs, like on other ships I’ve been on. Most were not friendly or fun. The overall climate of the ship needs a lot of work. The layout of the ship takes some getting use to, but that is the least of this ships cons. Sadly, I would look to cruise on a ship other than this one. Read Less
Sail Date December 2019
Carnival cruise #29 (4th for 2019) so you can trust my opinion. First I must recognize some of the nicest staff on the seas and off. The folks during embark and debark were very friendly in FLL and all the ship staff we had contact with ... Read More
Carnival cruise #29 (4th for 2019) so you can trust my opinion. First I must recognize some of the nicest staff on the seas and off. The folks during embark and debark were very friendly in FLL and all the ship staff we had contact with was very friendly. We personally like to recognize one of our waiters (Edy) and room steward (Saiful). The new decor is modern and beautiful. This is not a 5-star rated ship in my opinion because Carnival added cabins to decks 3 and 5. This tightens up the commons areas, especially in lido marketplace and the two show lounges. We were never able to see a show in either lounge because they were full with too many others waiting in line. Not sure who was in the room when the decision was made to remove a whole floor in the main lounge to add cabins on deck 3. That said, we stayed in our cabin alot and in Serenity area since there were about 25-30% of passengers under the age of 12. Not the worse way to spend our anniversary, which was made extra special by Carnival's Ambassador John Heald - Thanks John! Read Less
Sail Date December 2019
We took our first cruise and my wife and I have five children, ages 2 - 14. We took a plane from Charlotte to Fort Lauderdale, which is an adventure in itself! We had no idea what to expect, so we arrived the day before and spend the ... Read More
We took our first cruise and my wife and I have five children, ages 2 - 14. We took a plane from Charlotte to Fort Lauderdale, which is an adventure in itself! We had no idea what to expect, so we arrived the day before and spend the night. We used JIFFY JEFF for transport from the airport to the hotel, and from the hotel the next morning to the Port, and from the Port, to the airport on our last day. They were EXCEPTIONAL. We arrived and went through customer and security. We really didn't know what to expect. I should also mention that we brought portable radios to keep in touch with one another as our older kids (10, 12, and 14) wanted to roam and swim and go their clubs and such. I will say it RAINED every day of our trip. Oh well. LOL. We got on board around 12pm and sat down in the main dining room for a small embarkation lunch of chicken fingers, macaroni and cheese, and salad. It was a very disorganized - people just sit wherever, and I had to ask 5 different staff to find silverware and cups. We checked into our balcony rooms (we have to get two because of our family size). The rooms were great. The housekeepers the whole week were awesome. No complaints. Very nice for what we expected. A little cramped, but trust me, you're not really spending anytime in the rooms. Once we unpacked, I was actually hungry again, so we started exploring the ship together and found Guy's Burger joint, which was AWESOME. One of the first things we tried to do was get the little ones (2 and 3 year old) into their "club" on the 12th floor. There is only one elevator line that goes up there at the front of the ship, so it's a little hard to find and we hiked the stairs up the by the pool on the Lido deck to get there. The line was over TWO HOURS LONG to register the kids, even though we did pre registration. We had a reservation at the 555 Steakhouse that evening, but it was way too fancy for our little ones - but it was AMAZING - BOOK THE STEAKHOUSE - worth it. The next morning we ate brunch at the Radiance Dining Room (much better than the mid-dining room called Sunshine IMO). It was so worth it. They had high chairs, and no lines, and you could order a full 4 course meal. Everything on the menu was absolutely fantastic. Very fancy. Seriously, and I love food. We tried to get the little ones in the Club again (daycare), but again, the line was TWO HOURS LONG and they shut down intermittently, randomly, throughout the day. It's weird. By the THIRD day, the lines were gone and we got the kids in to play. They didn't shut down randomly and they took the kids to lunch and dinner. They loved it. I learned quickly that Radiance was where you wanted to eat for Breakfast (Brunch on port days) and Dinner. Lunch and Late night was the Pizza place, Guys, the taco place, or the hot sandwich place. A special treat was the Sushi place, which was by FAR the best sushi I've ever had (spicy tuna is 5 star). We found the buffets in the Lido marketplace were ALWAYS closed, which was really weird. Always empty. We went to Princess Cay, but the water was freezing. The kids snorkeled at the far end and had a blast. The lunch was burgers and chicken and all sorts of yum. Great music playing. But you couldn't pay me to get in that water. It was so cold (it was Dec 22 LOL). There was even a place for the toddlers to play on a playground. We played at the casino a lot, which was tons of fun. Everyone was so nice. We saw shows in the main lobby. We did Atlantis and that was the highlight of the trip. The driver to the resort was so funny and friendly. The water there was warm. The slides and pools (and starbucks) were great. And the aquarium was fantastic. It was MASSIVE. Like Disney. The best thing we could have ever done as a family. (we left the young ones on board). We did several comedy shows (GET THERE SUPER EARLY), The Marriage show, and we got the Drinks package. All of those were worth it. We did get hit with a $500 "automatic gratuity" charge the day before the last day on our credit card. This is to pay for housekeeping, dining services, waiters, etc for your trip. We just didn't know and it surprised us - and had been tipping everyone the whole time. So be prepared for that too. The last day, the do WAKE YOU UP at 6AM to get your stuff out of the room by 8am. Be prepared. LOL. We just dragged our suitcases to the buffet in Lido Market (were finally open). Ate some breakfast, and got off the ship very quickly. LOVED OUR FIRST CRUISE! Read Less
Sail Date December 2019
My 18 year old daughter and I grabbed a deal on a Spa Balcony cabin for the 5 day Bahamas cruise. I was concerned when in the weeks leading up to it I read some horrible reviews. Either Carnival made some serious changes or the people ... Read More
My 18 year old daughter and I grabbed a deal on a Spa Balcony cabin for the 5 day Bahamas cruise. I was concerned when in the weeks leading up to it I read some horrible reviews. Either Carnival made some serious changes or the people writing to bad reviews are the kind of people that can find anything to complain about (and I saw some of those people on the ship...). Although there were minor issues/inconveniences, we had an amazing time. Our cabin was the most spacious cabin (and definitely the most spacious bathroom and shower!) of the 3 balcony cabins I have had. The staff on this boat are incredibly attentive and friendly. If you go on this ship, insist on having Novi as your server in the Sunrise dining room. She is a very bright soul who will instantly put you in a good mood. The Carnival Hub app is a must - you can look at any time of day to see what's going on, and mark the activities you want to do to plan your day and have the app remind you! A bonus was being able to book your dining table. Positives: - Most hassle free check in ever. No waiting, no lineups answering all of the same questions you already answered at the online check in. Just showed our boarding passes and on to the ship we went. Had lunch and a beverage, relaxed on deck, and got into our cabin by 1:30, where both our suitcases were waiting. - Cabin and bathroom very spacious. - Having unlimited access to the Spa thermal suites with the cabin was amazing for this mother/daughter vacation. We used the suites every day to unwind. - There were always available deck chairs in every area. On day at sea they were a bit more in demand, but they were still available. - Serenity adults only area was lovely. Quiet, relaxing and comfortable. Admittedly on sea day it was quite in demand but we did get chairs after waiting just a few minutes. - Your Time Dining was absolutely brilliant. We ate when we wanted to, and used the Carnival Hub app to book our dinner table. We would get ready for dinner, book our table on the app and by the time we got to the dining room (about a 5 min walk) the table would be ready. The scheduled seating takes place in a totally different dining room, so there are no line ups. - If you don't like line ups and hoards of people, avoid the Lido buffet and eat breakfast in the dining room. Limited selection but you can have as much as you want and there is a little bit of each kind of breakfast food. Much more relaxing, never once had to wait for a table since most people are gorging at the buffet. - Comedy club was great, but be sure to get there early to get a seat. Comedians were very funny and performed for only 30-40 minutes at a time to ensure you could get to other activities. - We went 3 weeks before Christmas and the boat was decorated and had lots of Christmas type activities. There was a Christmas show on sea day in the afternoon where the camp kids performed, as well as a carol sing and the lighting of the tree. Lovely. - We didn't use the pools (it was not super hot during our cruise and we prefer hot tub) but I can say they were never over crowded. And it looked like there was always something going on for entertainment. - The movies on the deck were fun - especially at night when you could sign out a cozy blanket and get hot chocolate! - There was a TON of variety for lunch - Lido (yuck if you ask me), Guy's Burgers (never a line up, they are super fast), Tacos/Burritos (always a small line up but it moves quickly), Guy's Pig and Anchor (never got there, sadly), the Noodle Bowl (often a line up), the Deli (line ups depended on time of day) and the Pizza places (always a line up but it also moved quickly). All of these places are included and the quality of the food was decent. - And finally, the BEST part of this cruise was Chris the Flying Scotsman, who is the Cruise Director and the BEST entertainment on the ship. Quite honestly, his talent is wasted on a cruise ship, but he has been doing this for 9 years and he loves his job. He was friendly, engaging, energetic, hilarious and always got the crowds going. Carnival is lucky to have him. He has a FB and Instagram page- follow him, find out what boat he is on when you are ready to book and GO. He alone is worth it! Negatives: - The biggest complaint we had was the layout of the boat. There are only two levels which go all the way through from Aft to Forward and those are 9 and 5. On level 9 you have to go through the Lido buffet and then the pools to get to the other end - and these are the most congested areas. On level 5, you must go through the casino, which is smoke filled. All of the other levels come to dead ends because of restaurants, etc. Since our room as forward, we always had to go through either the crowds or the casino to get anywhere, which was frustrating. - The hot tubs were often filled with children. Like young children wearing floaties. Firstly young children are not supposed to use hot tubs for health reasons, and they should be in the pool if they want to splash around. I'm 44 and have Rheumatoid Arthritis and love the hot tub as cooler pools flare my joint pain - and there were many other older and more disabled people on board who could really use the hot tubs for enjoyment. There are TONS of activities for children, so not sure why their parents thought that the hot tubs are the place for them. I was somewhat disappointed when the staff didn't encourage them to move along to more appropriate activities. Parents just don't use their common sense. - The prices of the Spa treatments were out of this world. I expect them to be more on a cruise ship than at home for sure, but double the price is excessive. No massage by an unregistered masseuse is worth $160 (for less than an hour!). I wanted to use the Spa services but it is NOT worth the price. Ports of Call: These were a bit disappointing. Princess Cays was lovely - but the beach is rocky from the shore to several metres into the sea. Anywhere we touched was uncomfortable. But on a positive note there were a ton of beach chairs and only one boat in port at a time - so lots of space. The buffet lunch served was less than impressive - in hindsight we should have gone back to the ship for lunch. Nassau was the most disappointing - we didn't initially book excursions as we wanted to just explore on our own, but at the last minute we booked a hop on/hop off which was fine, but quite limited. They drop you off first at Atlantis - we didn't spend money on any formal activities there but we did enjoy the little shopping promenade on site. I bought a lovely locally made Sarong at the Ocean shop. Next they drop you at Graycliffe - we didn't get off as we wanted to get back to the port in time to explore the market - but a couple that got back on at this spot said it was not worth it. They saw the chocolate factory and a cigar shop and then sat for 30 minutes waiting for the bus as there was little else to do (according to them). Next was Fort Charlotte - a very interesting historical site (if you are into that) that we enjoyed - but were shocked to see how run down it is. We have a very similar Fort here in our hometown that the Canadian government looks after to preserve its heritage so it was a shock to see such a historical landmark not being looked after. The tour guide was excellent. The final stop they call 'The Fish Fry" which is a street full of local Bahamian cuisine. We didn't stop here either as again we wanted to be sure to save time to see the world famous straw market, but in hindsight I would have loved to have sampled the local cuisine. The world famous straw market was a HUGE disappointment. We entered and within seconds started enduring constant harassment of the vendors. There is no such thing as taking a look around. You can't even turn your head without someone barking at you that you should buy something. It was constant. My daughter, who suffers from some mild anxiety, had to get out of there as the closed in space and constant harassment was too much for her. And frankly, most of the merchandise looked to be nothing we were interested in, which was totally contrary to what we had been led to believe was there. Even along the streets outside shops people stood and harassed you as you went by. Honestly we just headed back to the ship, we had no interest in exploring any more of Nassau. Freeport was nice, what we saw of it. I considered booking a shore excursion the night before, a beach getaway, but thought better of it, thinking we could get a cab to the beach if we wanted. Good thing I didn't book anything as the day we were in port was cool and windy - definitely not beach weather. It was only 18 degrees and overcast, and felt even cooler with the wind. When we went out exploring the port, both locals and visitors were wearing long pants and sweaters or hoodies. I can't imagine that any beach was enjoyable. Instead we looked around and the vendors were very chill - no pressure, no harassment. My daughter bought herself a lovely ring at the jewelry shop (very professional) and also a hoodie at a local tent. The port is very industrial so not much of a view, but who knows what it was like before the hurricane just few months ago that obliterated this town. We finished our cruise by taking an excursion in Fort Lauderdale as our flight home wasn't until 7:30 on debarkation day. We did the Everglades tour (you leave the boat by 8:30 am on a coach bus and you are dropped at the airport by 1 pm). This was a great excursion - bus tour guide was great, the ride on the air boat through the Everglades was fantastic, and the gator show was short but interesting and filled with facts I didn't know about these creatures. It was a great way to wrap up a great vacation. I wasn't sure what I would think about a 5 day cruise but honestly we loved it. Being from rural Canada we had to take 2 days to get there (overnight in Toronto then overnight in Fort Lauderdale) and one to get home, so the 5 day cruise was actually 7 full days for us. The only drawback to the 5 days is that we didn't get to sample all of the food lol! I recommend this boat for sure - don't listen to the negative reviews!! Read Less
Sail Date November 2019
This was the first cruise for my daughters, ages 16 and 8. My husband and I have cruised once before, on the Carnival Valor out of Galveston in October 2018. This trip was our "experience" Christmas gift for the girls and I got a ... Read More
This was the first cruise for my daughters, ages 16 and 8. My husband and I have cruised once before, on the Carnival Valor out of Galveston in October 2018. This trip was our "experience" Christmas gift for the girls and I got a GREAT deal on an Ocean Suite. When I booked the suite, the ship was still the Carnival Triumph so I was a bit nervous about what it would be like considering the reviews I had read about the Carnival Triumph. For the most part, I use the reviews as a guiding reference but I go into the cruise with an open mind. What I have noticed about CCL is that it is definitely a FUN cruise line and they market that so there are no surprises that you'll have all sorts of FUN on the ship. We arrived in Ft. Lauderdale the evening before sail away. After a full day of traveling, we just wanted to get to the hotel and relax. There was no opportunity to explore the city before sail away, so I can't speak to what Ft. Lauderdale is like. We had a pleasant experience at the hotel which was really close to the cruise terminal. Our hotel offered a private shuttle to the cruise terminal for $8/person but we opted to use UBER which cost us $9 with tip. That was a savings of $23 for us because we had four traveling in our party. Our UBER drive was prompt, arrived within 4 minutes of booking and he knew exactly where he was going. The cruise terminal is undergoing some construction which led to some traffic congestion getting to the terminal but we still arrived at the terminal within 15 minutes of departing the hotel. The porters at the Carnival terminal were TOP NOTCH. They were very respectful and kind. We knew that our luggage was in good hands. Embarkation: Our appointment time was 12-12:30. We arrived at the terminal at 11a. Being booked in the Ocean suite allowed us priority embarkation so we were processed and waiting to board by approximately 11:15, I think. We were seated in the waiting area with Platinum guests and only had to sit in the waiting area for about ten minutes before boarding. We boarded after the wedding guests. It was super smooth and easy! The only snag in the process is that our youngest hadn't been checked in previously because she was traveling on a birth certificate. It took about a minute to correct and we were able to board. On the next sailing, she will have a passport; hopefully this reduces the chances of that happening again. On board: Once on board, we went straight to the Lido deck. It was empty so we were able to snag a table and have some Guy's Burgers. After eating, we went to check out Camp Ocean and register our youngest. This was a smooth process and they were only open for registration and not for drop off which was not a big deal to us. We didn't choose Camp Ocean because we were looking for a babysitter, we chose Camp Ocean so that she would have some enrichment activities to do. The 16-yr-old checked out Club O2 which she didn't think was her vibe, but registered anyway. One regret that I have is taking the spa tour. Don't get me wrong, I love the spa, I just didn't like all the up-selling that it done on day one. It's not enough to make me not cruise on CCL again because I realize that many cruise lines do this. Our stateroom was ready before 1:30. It is a lovely stateroom, and more spacious than I was expecting. The only issue that we had was our bathroom light wouldn't turn on and we didn't figure out until a few hours later that we needed to stick our keycard in the slot by the door to turn on the lights. The key card needs to stay there for as long as you're in the room. It's meant to be an eco-friendly measure and once we knew what to do, we had no issues. Suite 7238: We are a family of four and found this suite to be adequate for space. It gets a little cramped when the sofa is made into a bed, but for the time that we spent in the room, it was fine. There were several outlets and USB ports and light switches above the headboard for the overhead light. We had a walk-in closet with vanity area, and the bathroom had a bathtub/shower combo. One major issue that we had was that the toilet would not flush at times, but, then would randomly flush after about 10-15 minutes. We did call about that and nobody ever came to check it out. Our steward was Daniel and he was pretty good. He brought us extra pillows and pillows which we appreciated. He was very attentive and always greeted us by name. The balcony was larger than I was expecting and had two chairs and a table as well as a lounge chair. I spent a lot of time out there doing homework. It was nice. My only complaint is that we had a smoker close by who would smoke in the morning and in the evening which was very unpleasant because it was thick. Security attempted to rectify the situation but I'm sure it was difficult to find the culprit because it was hard to pinpoint where it was coming from. Food: Guy's Burgers- Always a favorite for us. At lunch here twice, and had a Plain Jane both times. They also have breakfast burgers now and and I had the Plain Joe. It was good but a little too much sauce. Rarely ran into lines when we went but there were definitely high traffic times that we avoided. Lido buffet: had breakfast here every morning. It was pleasant enough and my kids always found something that they wanted. There were lines, but we never had to wait long. We seemed to go during "low traffic" times. Pizzeria del Capitano: always pretty busy when we went, but never had to wait more than half an hour. Keep in mind, they bake to order so that takes a bit of time. They were good at moving the line quickly and smoothly. Tasty pizza! My time dining: Always booked our table through the HUB app and never had to wait more than 15 minutes for a table, and that included the walk to the dining room. Phenomenal dinner service on day 1. Denmarc was very engaging and was sure to include my 8-yr-old and ask her if she wanted a kids menu to color on. She never ordered any of the kids meals and at what was on the menu every night that we went to the dining room. Some of the food was subpar: burnt calamari and "toothy" pasta on elegant night. Our worst service was on elegant night, but I will give them kudos for acknowledging my little one's upcoming birthday. We didn't mention it, so I'm not sure how they knew it was close to her birthday. Beyond that, the service was less than desirable as it seemed like they were overly busy and couldn't give the same personal touches that we had the night before. The food is nearly identical to what we had on the Valor, and it was okay but could be better. Pig and Anchor: good enough, somewhat cold when we ate it. It's definitely not Texas BBQ Drinks: We did not have the drink package and it was a cost saver from our previous cruise. We spent less than $100 for drinks. If you're not on the drink package, I highly recommend hitting the RedFrog Pub for happy hour when you can. We bought the "bowls" and those are half off as well. The bowl easily makes about four drinks and at half off, I didn't feel like I was wasting money if I didn't finish. We brought two bottles of wine on board as allotted and that was also sufficient. Entertainment: High Seas Karaoke- enjoyed this on day 1, but after about five songs it started to get a little less 'PG' than I was comfortable with my 8-yr-old hearing. I don't censor music that she listens to but some of the dancing they were doing on stage was a little raunchy. I don't fault the cruise line or passengers, they're there to have a good time and I don't mind removing myself if I'm uncomfortable. Looking at the time, it was after 8p and we headed back to the room to head to bed anyway. That being said, we always have a good time at High Seas Karaoke and this was no exception. The guy who does the High Seas Karaoke is the brother of the cruise director which we didn't find out until later in the cruise and it's awesome that got to be on the same ship. He's very nice and did a good job of keeping the songs/singers running smoothly. No awkward pauses. Trivia: we love doing this and there were several trivia opportunities! Three of my family members won a Ship on a Stick! Playlist Production SoulBound: Unfortunately, it was experiencing technical difficulties when we went so it was more of just a "live performance" than a production. It was still enjoyable. Violin trio: loved sitting at the Atrium bar and listening to them! Movies Under the Stars: watched Captain Marvel and had a huge selection of seats to choose from. Bingo: Fun enough. We played twice. Camp Ocean: use the HUB app to plan activities. Our kiddo went twice because they were doing activities that she wanted to do. All other times she was with us. Public areas: Spent little time at the pools. We went when it wasn't crowded. Girls loved the water works. Played mini golf. Did the ropes course. Elevators had a long wait most of the time so we used the stairs frequently. Being on deck 7 meant easy access to Lido (deck 9) or shops (deck 5) and lobby (deck 3). The bathroom off of the Blue Iguana Cantina was short and narrow and made a tight fit for people washing their hands. Lots of hand washing stations though. The sliding glass doors into the Lido buffet have a red button to push when entering/leaving to open the doors. Didn't figure that out until day 2 but we hadn't completely explored the ship until then. I tend to avoid the casino as it's too smokey for me so I'll go up a level to cross that area. Shore Excursion: We booked on the morning of our Port Day in Grand Turk. For $24.99/person we got a tram tour of the island. Very informative and enjoyable. It was a good bargain. We did some shopping. Ate at Margaritaville. Grand Turk is still pretty devastated from Hurricanes Irma and Maria in 2017. Debarkation: This is where it becomes a mess. We had priority debarkation but the process was never clearly explained to us. We were told to wait in a designated area for priority status passengers which was the Liquid Lounge. Upon arriving at the Liquid Lounge, all the passengers who were carrying their luggage off were sent there as well. When we were finally able to get off the ship, we were in the fray of passengers who had been waiting an hour to get off the ship. Our luggage was blocked in by the line of people in the customs line so we had to exit the line to get our luggage and then try to zipper back in after getting out of the line to get our luggage and people felt that we were "cutting." After standing in line for 45 minutes, we realized that there is a separate line for priority status. We had a line jumper who managed to make her way to the front in about five minutes which angered those of us who had been waiting. Getting through customs was easy but getting your transportation FROM the terminal was a nightmare. It was congested and those using UBER or LYFT were to go to the end of where pick up was. We ordered three UBER and two of our drivers picked up other people and canceled our ride. Third attempt, and an hour later, we finally got one and that's because we informed the guy directing traffic what type of vehicle we were looking for. The construction in the terminal has created mass confusion on pick up areas. You have to give a specific address or your ride won't get there. Overall, we had a great time and we will definitely be cruising again. Given the opportunity we would sail on the Sunrise again. It's a nice ship and we enjoyed the decor and ambience more so than the Valor. Read Less
Sail Date November 2019
we chose this cruise because of the duration/ports/and the fact it went under a refurbishment. So here is my two cents---I'm a pretty easy going passenger and pretty much goes with the flow...so upon reading all the low reviews ... Read More
we chose this cruise because of the duration/ports/and the fact it went under a refurbishment. So here is my two cents---I'm a pretty easy going passenger and pretty much goes with the flow...so upon reading all the low reviews about this ship I came aboard with no high expectations. Pros: *My kids (both 4 and 5) enjoyed the water slides/splash park * On the first day of the cruises I had a pretty good judgement of majority of the passengers (first timers; young adults; fair amount families with young children)--because of this I knew most of theses people were not going to get up early to eat breakfast/go to the pool to snag chairs. So wait times for the buffet for breakfast went pretty fast and we had no problems getting a chair at the pool. *Embarkation and disembarkation went smooth for us * blue java coffee is worth the money if you appreciate good coffee/tea * The sushi and Alchemy bar were my favorites * "Cheers" program is WORTH THE MONEY---buy it!!!! * Our room steward Sai was very sweet * Our kids love the camp ocean as well as the activities for them * Never had any problems with the Staff * Decent breakfast at the Main dining room Cons: * Dinner at the main dining room--------not too good * The layout of the ship is pretty annoying (having to cut through a smoke filled casino or walk one flight up or down to get to your destination) * The seafood shack is NOT WORTH the money--having to wait 45mins for bland fried seafood was not the business * Yes areas of the ship did produce odors of old cigarettes and sewage. * Buffet food--------------------its buffet food, soooooooooo * The noodle bowl was good but too salty for my taste * After having to wait 45mins at the seafood shack and seeing the same amount of ppl waiting at the deli I decided not to try it. * We were on the Spa level--the floor was quiet but our stateroom (1115) was facing the stairs so we occasionally we heard ppl talking loudly or running up and down the stairs. * we were on a balcony level and the balcony was soooooo narrow and i felt like the room was very small for 4 people. So overall the cruise was okay. I believe those who are new to the cruising world would think the ship was great, I saw a lot of people who just wanted to have a good time and enjoy themselves, so I wasn't annoyed by the "urban demographic" (as some of these reviewers referred them to---by the way me and my family are apart of the "urban demographic). But because I consider myself a seasoned cruiser and had a pretty good idea where/what majority of the people were doing we didn't get the feeling that the ship was so crowded. Coffee shop...went there early, sushi--nobody wanted to pay extra for it so we basically had the whole area to ourselves, breakfast--went to the main dining area early and was seated immediately by the time we left there was a long line, hit the waterslides/pool/got chairs early before everyone else (remember we ate breakfast early, kids were dressed and ready for the pool--so by the time most woke up/ate breakfast we already had 2 lounge chairs--and this was by 10am) Honestly I doubt I would cruise Sunrise again only because the layout of the ship was so annoying to me and the food wasn't that great. Read Less
Sail Date November 2019
My maiden cruise was awesome. Group of 61 . We had an absolute ball. Fun and action every where you turn. Embarkation literally took 15 minutes had FTTF. Room was ready and we were in it by 11:15 am. Chris was a gem of a cruise ... Read More
My maiden cruise was awesome. Group of 61 . We had an absolute ball. Fun and action every where you turn. Embarkation literally took 15 minutes had FTTF. Room was ready and we were in it by 11:15 am. Chris was a gem of a cruise director, Serenity deck is the perfect place to unwind after a day off excursions. Ship is clean all staff encountered were all attentive helpful and had bubbly dispostions. The MDR was the only bad experience the first night chicken and salmon was raw. Only went back last night ans food was not that great arrived cold. Guys burger was great as the deli was. My husband enjoyed the Blue Iguna cantina daily for lunch daily. The casino wasn't as smoky as I anticipated by reading other reviews. The sports bar was really cool as everyone wore Browns jerseys to watch Sundays game. Imagine 61 Browns jerseys in that bar. Disembarkation was quicker than embarkation one of the porters was an customs guys was exnavy like my husband. Read Less
Sail Date November 2019
Selected this cruise because I live less than 2 hours from Norfolk port. But it was not a good boarding experience. It rained, people got wet, parking situation awful!! Later found out that luggage handlers were on strike so not enough ... Read More
Selected this cruise because I live less than 2 hours from Norfolk port. But it was not a good boarding experience. It rained, people got wet, parking situation awful!! Later found out that luggage handlers were on strike so not enough staff to get people through boarding process in timely manner. People stood in line, in rain for hours!! Not enough service staff on Lido Deck. In all my days I have never had to stand in line 30-60 minutes for a hamburger or hotdogs!! Only place that was timely was Pizza line. Buffet line wait time was ridiculous and the buffet food was AWFUL!! Hotdogs and Hamburgers were always on the fast food deck line together in the past, now hotdogs with Deli, causing hour wait for a HOTDOG!! All event rooms were too small for audience size, had to stand up for comedy show, Bingo, Disco, Karaoke. Should have had more duplication of shows to spread audiences out more. All shows were overcrowded!! And shows weren't that Good. No good deck music during day when lying out. Long wait time for servers to bring drinks. Not much to do during day. Dining room food was delivered extremely SLOW!! Could tell waiters were over worked and overwhelmed with people. Just not enough staff on this ship. I think the 'few staffers' tried hard, but it was no way they could do valuable service to the large # of clients on board. We would order in the dining room and wait 30 minutes for 1st course to be served. Tables on Lido were always cluttered with dirty dishes, not enough staff to clean up, so clients were constantly looking for clean tables. First time cruisers may have thought this was an ok cruise because they had nothing to compare to. As a frequent cruiser, over the past 20+ years, my rating would be VERY POOR!! The ONLY plus for me was the personal driving distance to port, wjich was less than 2 hours. Parking situation was awful though!! Read Less
Sail Date October 2019
Sunrise is a good ship. Cruise director, Chris Williams the Flying Scotsman, was fantastic. We had tropical storm Melissa and our last two ports were cancelled resulting in three straight sea days with bad weather outside. My suggestion ... Read More
Sunrise is a good ship. Cruise director, Chris Williams the Flying Scotsman, was fantastic. We had tropical storm Melissa and our last two ports were cancelled resulting in three straight sea days with bad weather outside. My suggestion would be to have more inside activities and offer more discounts or day rates for the sauna and steam room area. We were all safe but lots of bored people. This is not a complaint as carnival is my favorite line. Debarkation was the fastest yet and well organized. We tried different venues for food on lido deck and these were all worth trying. Some of my favorite food items are different andnot as good like the escargot and the gran Marne soufflé. We did receive 25% discount for future cruise and our tour and port taxes were refunded immediately. Think the organization should be able to make individual ship changes as things happen. Read Less
Sail Date October 2019
I’ve waited 20 years to take this cruise but it was my worst experience. The debarkation process was chaotic. We had FTTF, checked in, breezed through security, and then were called to board immediately. Everything was looking good until ... Read More
I’ve waited 20 years to take this cruise but it was my worst experience. The debarkation process was chaotic. We had FTTF, checked in, breezed through security, and then were called to board immediately. Everything was looking good until we tried to board and they said a couple of us weren’t checked in. I did everything online before and it appeared to be complete. Few minutes later and we were on the ship. We had two rooms with a balcony and an inside room across the hall for the kids. Our steward, Christopher, seemed to be annoyed when we mentioned the beds were not configured as requested and the trundle was not set up. We never saw him again until the final morning of the cruise. He didn’t ask if we had any requests and the service of our room was mediocre when it was done. It certainly wasn’t daily. Odd and very different from my previous experiences. Halifax and Saint John were beautiful but there wasn’t a lot to do around town. Our stops in Portland and Boston were cancelled due to tropical storm Melissa so we spent a second day in Halifax and an additional sea day (of hell) was added. Huge swells had the entire ship rocking and passengers sick everywhere. No comedians for the second half of the cruise and no additional activities were added to fill the time. It was beyond boring watching the ship map showing us crawling along. Ship areas are cramped and just boring. Same breakfast every day and you’re lucky to fine anywhere to sit. The dining room didn’t include the great shows with the staff. If they did perform, you were lucky to see anything because the design of the dining room includes walls that obstructs many tables. The service was rushed and impersonal but they made sure the last night to make a pitch for extra tips. I had a thermal suite pass but it was a waste. The locker room includes showers but no hair dryers. Who wants to shower and then go out with wet hair? The other facilities in the thermal suite were ok but I prefer those that include therapy pools and hot tubs. I had a few treatments in the spa that were fantastic. Highly recommend the massage therapists. If this is how refurbished looks, I can’t imagine how bad it was before. This was my third Carnival cruise in 18 months but I think I’m done with them. It’s too much planning and money for a mediocre experience. Read Less
Sail Date October 2019
Sunrise is beautiful, recently been refurbished. But... with all the concerns about germs, why did they put hand push buttons to open auto doors on Lido deck? Dirty hands repeatedly touching these then sitting down to eat. Makes no ... Read More
Sunrise is beautiful, recently been refurbished. But... with all the concerns about germs, why did they put hand push buttons to open auto doors on Lido deck? Dirty hands repeatedly touching these then sitting down to eat. Makes no sense!!!. Food on buffet just ok, nothing bad but nothing great. Guys Burgers always great! Food in dining room always good, there again only few selections were great. Staff from waiters to room stewards worked very hard as usual. Maitre'd at one restaurant was not very accommodating or at least appeared like he couldn't care less, so we got on Carnival Hub and reserved our table to be ready when we got to restaurant. Worked really well the 3rd night on. Cruise Director was awesome. Just seems like Carnival has taken quality down a notch and replaced it with quantity of passengers. Example: no linen table cloths in dining rooms except formal night and dirty silverware found at our table every night for 7 nights. Will we go Carnival again-yes of course. Port is driving distance and cost can usually be found discounted. But dont expect Quality and Excellence on this ship Read Less
Sail Date October 2019
Carnival Sunrise Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 3.3
Entertainment 4.5 3.6
Public Rooms 4.0 3.1
Fitness & Recreation 4.0 N/A
Family 5.0 3.4
Shore Excursions 4.0 N/A
Enrichment Activities 2.0 N/A
Service 3.5 3.8
Value for Money 4.5 N/A

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