3 Helpful Votes
Sail Date: December 2017
It was LA to LA, so very little flying from Las Vegas. The ship is small, but big enough, so as not to feel cramped. Our suite is always the correct size. The food is so much better than other cruise lines. We never seem to be rushed like ... Read More
It was LA to LA, so very little flying from Las Vegas. The ship is small, but big enough, so as not to feel cramped. Our suite is always the correct size. The food is so much better than other cruise lines. We never seem to be rushed like other cruises on bigger ships with 2 dinning seating. This time the enrichment lectures were not as good as we have had before, they were only average. The service has always been excellent and this time was no different everyone is so helpful. Always smiling and asking if they can get you anything, so pleasant. We were at sea a good share of the time. The ports in Mexico are for the most part very nice. Shore excursions were varied and there was something for everyone. Sometimes it was nice to just stay on board and read a book, they had a nice selection in the library. We are already booked on the Navigator in 2019 for a northern Atlantic cruise. Read Less
3 Helpful Votes
Sail Date: December 2017
Overall, the trip was great. Negatives are few, but pretty major. Steak House was having major inconsistency issues. We went there twice. Both our visits had the same issues. Steak house was very disappointing. Food either over cooked or ... Read More
Overall, the trip was great. Negatives are few, but pretty major. Steak House was having major inconsistency issues. We went there twice. Both our visits had the same issues. Steak house was very disappointing. Food either over cooked or very under cooked. Just not all that good when it came to even the soups, salads and desserts. Service poor. The kind of restaurant you would never go back to. Main dining room was very good and consistent. The big surprise was the Italian themed restaurant located in the Buffett area at night. It was fantastic. From our great welcoming, seating, service, chats with the on site chef, to final hugs good bye, the place was great. We ended up eating there with new friends about 50% of our dinners. Christmas Goose on Christmas Eve! What a wonderful surprise. Veal to die for! The staff in this restaurant were all so wonderful. Our room was a standard balcony and we must say the rooms are huge. Large Flat Panel TV with a great diverse Movie selection. The walls and floors on the ship must have very good noise buffering as we heard very little noise from neighboring rooms. Bedding was substandard. We have never had such hard/heavy feather/fowl pillows and scratchy heavy blankets. We were very surprised at the pillow and blankets provided. I guess we should have complained, but we are not complainers. Big bathrooms, but showers are pretty small. Lucky for us we are averaged sized people. Our room stewards were lovely and efficient. We had a very smooth trip RT to Hawaii. I was worried about possible rough seas, but we were blessed with flat seas. I wish they would use better quality coffee beans in their espresso based coffee drinks, but you can't ask for everything. They seemed to struggle a bit on the drink service in the show room before the shows. Several times I just gave up and went to the nearby bar to obtain a glass of wine. I discovered that the wine selection was much better and more diverse then what was initially offered in the various dining rooms. After a couple substandard wines during a few dinners, I learned to ask what else they perhaps had available. They always had something better available complimentary. Loved the numerous soufflés offered in the main dining room for dinner dessert. Also best escargot appetizer I have ever had on a cruise. Entertainment was good. A few of the singers/dancers were weak and the sound struggled the first couple shows, but they seemed to get "in the groove" after the first couple shows. This was our first cruise with Regent and we were pleased to see that the fellow cruisers were a very casual bunch, considering how expensive the cruise was. We really enjoyed the lovely white glove tea time served daily with live music. Staff did a nice job presenting and serving a delicious selection of sweet and savory food items. Tea selection was a bit limited. As the cruise went on what little selection of tea offered got smaller and smaller. Did we just drink too much tea on this trip or did someone forget to order up more when the ship was in Los Angeles? Bar Service selection of high end liquors was great. Beer selection was a bit limited. It would be nice if they had a few microbrews or more varieties of beer from around the world. Given most of us on the ship are very well traveled, we would enjoy beverages from around the world. If we had one suggestion to the chef, it would be to spice up the food a bit. We found it a bit bland. We know the customers on the ship are "older", but we still would of liked to have more "flavor" when it came to ethnic foods provided. Other option would be to offer up seasoning sauces that could be served on the side. For example, a curry meal needs a bit of a tasty punch to it, or a side sauce provided to give the curry the needed punch in flavor. Over all we had a great time. The ship is very well run and the staff are great. We had just a couple disappointments. We have already booked an even longer Regent Cruise for 2019. You will not go wrong cruising with Regent. Read Less
5 Helpful Votes
Sail Date: December 2017
The Ship: The hull started life as a Russian satellite tracking ship. It's beginning to show its former self. There was a lot of rust and despite a refit a few years ago, it's looking old. A metal flashing came off a stair when I walked up ... Read More
The Ship: The hull started life as a Russian satellite tracking ship. It's beginning to show its former self. There was a lot of rust and despite a refit a few years ago, it's looking old. A metal flashing came off a stair when I walked up an exterior stair. I moved it out of the way so no-one would trip over it and reported it to the crew. It was still there at the end of the cruise. The cruise had ~360 passengers on board of a capacity of 500. The crew said it felt empty. I can't imagine another 140 passengers on the ship. The common areas were crowded in the evenings with 360 passengers and the dining rooms were quite busy. The Food: The food was mediocre and very rich. There was a sameness to the food that got boring quite fast. It was hard to get a simple, good salad. Most things had a heavy sauce. Considering the average age of the passengers, it seemed like the cooks were trying to kill off their clientele with cream and salt. Much of the food was bland, other than the salt. The wait staff was excellent and remembered preferences. They tend to push the wine of the day, but you could ask for a different wine. There were premium wines available for an additional fee. The steakhouse, Prime 7 was mediocre. The caesar salad dressing was a gloppy mess. The filet was thin and overcooked (ordered medium rare, came well done), the ahi was also overcooked. The Sete Mare restaurant served Cioppino that was very salty and very overcooked. My wife's sea bass was good. Room service was a limited menu and good or bad, depending on what was ordered. Coffee was inconsistent in quality. The Entertainment: With one exceptional show, most of the theater shows seemed like high school productions. There was a piano player and a guitarist onboard. They were personable, but after a few days, you had heard all there was to hear. Most of the music on board was geared toward people in their 80s or older. My wife and I are around 60 and the music seemed to us like the stuff our grandparents listened to. The in-cabin movie selection was excellent and varied. The internet: It's a good thing it was included in the price of the cruise, because it was inconsistent and cumbersome to use when it worked. The Service: The service was excellent and they seemed to be falling over themselves to make the passengers happy. They seemed genuinely concerned with doing their best. The excursions are weather dependent and it was winter, so some were better than others. The Ensenada trip to a closed off-season hotel was bleak. The pool was too cold to swim in and the place was deserted most of the time. We did a cruise to the Caribbean on the Celebrity Eclipse a few years ago. Everything about that cruise (except similar excellent service) was better—and at 25% of the price of this Regent cruise. Perhaps the NCL purchase of Regent is the reason. This is not the Regent of the past. Read Less
Regent Seven Seas Cruises, Regent Seven Seas Cruises has responded
Thank you for your feedback regarding your recent cruise aboard Seven Seas Navigator. While we are disappointed to hear this cruise did not meet your expectations, we appreciate you taking time to share your experiences, both good and bad, with us. We value your feedback and will do our due diligence to work on those areas that may require special attention. It is our hope that you will give us another chance to meet your expectations as it would be our pleasure to have you back aboard any of our ships.
3 Helpful Votes
Sail Date: October 2017
Despite missing Bermuda and adding a day in New York and an extra sea day, this cruise was very nice. The service was excellent. The tours were well organized. Embarkation and disembarkation went smoothly. The food is good and well ... Read More
Despite missing Bermuda and adding a day in New York and an extra sea day, this cruise was very nice. The service was excellent. The tours were well organized. Embarkation and disembarkation went smoothly. The food is good and well presented. We had not been on the Navigator since it was refurbished and thought the decor overall was very pleasant. Tea time was poorly attended which we found surprising. Setti Mari was also not very busy the one time we dined there. The food was very good, but we do not like the buffet part of it. We ate in Prime 7 once, and found the service a bit lacking. The Compass Rose is our favorite restaurant. The maitre’d’s and wait staff are just outstanding. We found there was always enough on the menu to choose from when the specials did not appeal to us. There is a reason this was our sixth cruise with Regent: the level of personal service is outstanding. Read Less
47 Helpful Votes
Sail Date: October 2017
We took this transatlantic cruise from Lisbon to New York for two reasons. Our first cruise 16 years ago was on the Navigator so we wanted to revisit the ship. Our previous cruise was great and led us many years of wonderful cruising. ... Read More
We took this transatlantic cruise from Lisbon to New York for two reasons. Our first cruise 16 years ago was on the Navigator so we wanted to revisit the ship. Our previous cruise was great and led us many years of wonderful cruising. The second reason was the timing which was great for our purposes. This was an unusually early fall transatlantic leaving in October 6th. We were suprised to find the ship was old and tired and I think needs to be retired. The cruise lacked activities that we normally have on transatlantic cruises such as bridge lessons and organized bridge games. The only real plus was the guest lecturer that was great, For the most part the food was good, especially in Compass Rose. The crew tried hard and most of them, but not all, had a great attitude. The worst part was the entertainment. The production numbers were amateurish and our local high school would do a much better job. We had two guest entertainers that were ok but not great. The band played mostly jazz music which is not really suitable for dancing and did not create a good atmosphere for the evening. I am not giving up on Regent and we will book another cruise on one of their other ships. The Navigator just isn’t for us. Read Less
Regent Seven Seas Cruises, Regent Seven Seas Cruises has responded
Hello Tripacian. Welcome back home to Regent! Thank you for taking the time to share your thoughts with us regarding your recent cruise aboard Seven Seas Navigator. We appreciate the feedback you've provided and will share them with our entertainment team for further review. It is good to know that you were able to enjoy certain aspects of your cruise and that you are planning to sail with us again. Perhaps the Seven Seas Explorer and her itineraries would be of interest to you.
117 Helpful Votes
Sail Date: August 2017
we choose this cruise because we had heard good things about Regent and we liked the fact that it was all inclusive. We liked the ship itself. It was clean and well maintained. We did not like the pool because it was too hard to get ... Read More
we choose this cruise because we had heard good things about Regent and we liked the fact that it was all inclusive. We liked the ship itself. It was clean and well maintained. We did not like the pool because it was too hard to get into and out of. The concierge level cabin was nice. The bathroom had both a bath tub and a separate shower and we liked the fairly large walk in closet. We also liked that there were drapes not only on the windows, but between the sitting area and the bed area. That allowed one of us to sit and drink coffee and read without waking the other. Since the only differences between concierge level and penthouse level seemed to be that the penthouse level had a butler and nicer bathroom amenities we didn't see the need to spend the extra few hundred dollars for the penthouse level since the rooms are the same size. The food on the ship was good. Prime 7, the specialty restaurant, was decent but the food was not really special. Like most ships, Regent puts rice in their salt shakers to keep the salt from absorbing too much water. The problem is, the rice is larger that the holes in the top of the shaker and it is impossible to get the salt out, unless you remove the top. The entertainment was good. We enjoyed the most of the shows, especially the one put on by the crew. When they offered a tour of the galley a lot of us took advantage of it. We got a chance to walk through the galley and see where and how our food was cooked. They were displays of food throughout the tour. Everybody walked through and then walked into the dining room to order our lunch. Only then were we told that we should have taken our lunch from the food that was on display in the galley. You would think that would have been mentioned prior to the tour. We were most disappointed in the Destinations Desk. They should get some of the crew to go on the tours they promote. The bus tour in New York was a mess. The tour simply drove around the very crowded streets. The tour guide would say things like, "If you look down that street to your right you will get a quick look at Times Square". How about driving to Times Square or Central Park? Also, as part of the tour we were going to take a boat tour on the river and the Statue of Liberty. The tour guide got our tickets and sent us to the boat. She had told us the tour would start a 3, but the tickets were for 3:30. So we all got to sit around for 45 minutes. In Sept-Iles we were told that a shuttle bus would take us around the city. The shuttle bus would be a hop on, hop off type of bus. When we got on the bus, the tour guide told us that that the bus would not go around any of the city and would not make any stops except to drop us off at a point about a mile from the bus. There was nothing at that point other than a large tent where you could wait for the shuttle to return, if you wanted. Upon returning to the ship we complained to the manager of Destinations and she apologized and said she hadn't been made aware of the problem until about an hour before we had to be back on the ship. Prior to disembarkation we were offered a brief tour of Montreal prior to being taken to the airport, as long as our plane was scheduled to depart after 4 p.m.. I explained to a Destination member that our flight departed departed at 3:25 p.m. and was told that wouldn't be a problem. He scheduled us for the tour and we were issued the necessary luggage tags. The next day we were called and told that we couldn't go on the tour because our flight left too early and that we needed new luggage tags. Not a big deal, just and example of Destinations not being fully aware of what was going on. All in all, I think we will go back to traveling with Oceania. Regent just didn't live up to their reputation on this cruise. Read Less
8 Helpful Votes
Sail Date: July 2017
As wary cruisers we wondered if we were risking too much committing to a 29 day cruise? Not a problem at all! We selected a cabin midship with no balcony and found we had plenty of options to sit quietly on deck if we chose to. Being ... Read More
As wary cruisers we wondered if we were risking too much committing to a 29 day cruise? Not a problem at all! We selected a cabin midship with no balcony and found we had plenty of options to sit quietly on deck if we chose to. Being low and in the middle, our cabin was very stable and we had a smooth journey for 29 nights. Reports of wild weather nights surprised us. The cabin was spacious with a large wardrobe. Did not use the bath but great shower. Somewhere i read of complaints about the shower stall being "too dark and small to shave legs"!! Maybe if you are half blind, overweight and wearing sunglasses. Ridiculous criticism... The complimentary guest laundry was very useful - don't take too much as it is convenient to use. We did not wear very formal clothing at all. Some brought out the diamonds and full length crystal dresses but absolutely not necessary. Dress as if going out for fine dining. Fellow travellers were mostly 55+, many European and Australasian and many we never even saw! Only a very few children (6?). The second part of the cruise had a different mix of guests with more high end Americans who largely kept to themselves. The quality of the food and drink was exceptional. The selection was outstanding. One could dine on fillet steak and lobster each night if so desired... included wine selection very good with no need to buy list wines (and we are hoteliers/winemakers so very fussy). The staff were all very professional and friendly. Reading some reviews to date I am amazed these people were on the same cruise? Perhaps small things can escalate for some people but we found any small concern was quickly and quietly remedied with no fuss. Complaining about poles on a dance floor that is used for formal dancing by about 8 guests? We loved the dance floor later at night especially the Beatles night! Just be aware that you will hear the moaners and groaners. Stay away from them as a large group of us could not have been treated better nor had a better cruise experience. Shore excursions a mixed bag. As we pre booked so long ago some we chose not to go on by the time they were due. Long days in hot humid places were challenging. Some people had great experiences, some not so good. If you don't like what is on offer then book a private tour. Easy! Concierge service excellent - some booked shows in NY . Entertainment varied if that's your thing. Lots of activities of your thing. We loved sea days to relax and enjoy the sea air, read and chat. Others need stimulation and entertainment with plenty of that on offer. Good spa facilities. Intention to use gym not eventuated! All the fellow travellers we interacted with thoroughly enjoyed their cruise. If you travel with an open mind, show respect to the staff who only want to please and be thankful for the opportunity to experience this level of luxury, you will love Navigator! Great ship, just the right size for us and being all inclusive could not have been better value. Read Less
Regent Seven Seas Cruises, Regent Seven Seas Cruises has responded
Hi Alsteph and thank you for taking the time to share your thoughts with us regarding your recent cruise aboard Seven Seas Navigator. We are pleased to hear that you enjoyed the all inclusive experience and overall service while onboard. We trust and hope that when you think about where to travel next, Regent Seven Seas Cruises is at the top of your list. It would be our pleasure to have you join us again.
54 Helpful Votes
Sail Date: July 2017
We were first time REGENT cruisers, although we have cruised MANY times before on Celebrity, Princess, Azamarra, etc......This was a 18-night "Panama Canal" cruise that started in SF on July 20 and ended up in Miami.on Aug 7. ... Read More
We were first time REGENT cruisers, although we have cruised MANY times before on Celebrity, Princess, Azamarra, etc......This was a 18-night "Panama Canal" cruise that started in SF on July 20 and ended up in Miami.on Aug 7. Ship was very small and intimate, nicely refurbished. Cabin was VERY large and very well designed, but we were on the 8th deck in Cabin 868 and the vibrations from the engine or thrusters or drive shafts, or whatever, was absolutely unbelievable. It got to a point where we dreaded going back to the cabin for the night because we knew we would be woken up due to the very heavy vibrations, rumbling sounds and "shuttering" that seemed to happen at random times but was always the worst when approacing a port or leaving a port.. I finally went to see the General Manager (Nicki), and she apologized and offered us a "future cruise" credit that we accepted. I will NEVER go back on the REGENT NAVIGATOR, but we used the credit and some other discounts offered since we booked the next cruise while on-board, for a 1-week Alaska cruise on the REGENT MARINER in August of 2018 We thought the food was VG to Excellent, except for a meal at Sette Mari one night, and the service was truly outstanding! The ship is very small so there are not a lot of activities or different venues of entertainment, but overall it would have been a VERY nice cruise if the vibrations and noise were not our constant companions while in our cabin. We will give REGENT one more "go" on the Alaska trip we have now booked, but that trip is going to have to be utterly amazing for us to be future REGENT customers. Embarkation was fairly smooth and debarkation was VERY smooth. Just PLEASE be aware......if you are considering REGENT NAVIGATOR, do NOT accept a cabin in the rear portion of the ship on level 8 or even level 9. Many of our cabin neighbors also complained about the vibrations, so we are positive that cabins 860-862-864-868-870 and then the other side of the deck, cabin 861-863-865-867-869 were affected by the vibration and "shuttering" problems. I would also caution fellow cruisers to stay away from the rear cabins on deck 9. REGENT knows this is a current (and past), problem, but apparently has done nothing to try and resolve it. Believe we, when I say it is BAD, I can't stress enough how bad it is. BEWARE!!!! One last comment........REGENT advertises itself as a 6-star cruise line. If you eliminate the vibration/noise from it's cabins, and consider the VG to excellent food, the outstanding service, the free wi-fi (which actually worked OK most of the time), pre-paid gratuities, free beverages, and "unlimited" shore excursions, it probably is pretty close to a 6-star line. However, the excursions SUCK for the most part, and REGENT schedule all of the excursions in just about every port so that you can only do one.....the only exception was Key West. On top of that, we considered (as most of our "neighbors") did, that the quality of the excursions was VERY POOR. Certainly no where near a 4 or 5 star quality. In our opinion, if you identify yourself as a 6-star line, then your "included" excursions should also be 4 or 5 star level. The excursions we took (including the 1 and 1/2 we did in Key West) to be in 1-2 quality range!! Read Less
11 Helpful Votes
Sail Date: July 2017
We chose this cruise because we were tired of being nickeled and dimed to death with other cruise lines & the Itinerary was one we had not experienced before, in addition my sister-in-law recently lost her husband and we invited her to ... Read More
We chose this cruise because we were tired of being nickeled and dimed to death with other cruise lines & the Itinerary was one we had not experienced before, in addition my sister-in-law recently lost her husband and we invited her to join us. We went to some very nice ports and a few ugly ports... Guatemala and Ecuador. I have to say that this was a very enjoyable cruise except for the lack of bands and dancing facilities. For some reason the last time they rebuilt the ship some idiot decided that two poles in the middle of the only small dance floor on the ship was a good idea. Whenever more than three couples got on the floor it was impossible to move around. Also there is only one musical band on the ship. That means that there is zero dancing anywhere on the ship whenever the band is required for accompanying any performer of the production staff and dancers. This is ridiculous and cheap for a cruise company that makes a big deal out of being all inclusive. I have one really major complaint: We booked a penthouse cabin for three adults, there are only a dozen penthouse cabins supposedly set up for three passengers on the ship. The problem is that the cabins are just like all the others. Zero accommodations made for the third passenger. Here is a list of the problems associated with this setup: 1.) The pull-out couch had a lousy mattress. We insisted and got a real mattress (6 inchs thick) assigned to the bed that had to be removed and replaced each and every night for the 29 day cruise as it would not fit in the couch. Once the pull out couch and mattress are in place the bar and refrigerator cannot be used as the cabin is too narrow to open the refrigerator. It also make the balcony impossible to use once the bed is made as you have to crawl over the bed to open it. Because of this each morning I was forced to remove the matress, and then store it between the couch and the window, temporarily blocking half of our Balcony view every morning to give us access to the Balcony. 2.) The glassware had two of everything in the cabinet upon our arrival. We had to request glassware and stemware for three occupants & several times after using the bar the glassware was not replaced properly while we were away for a show or dinner. 3.) We paid for Butler service, overall the service was excellent except... when canapé's were delivered every night they were always delivered in multiples of 2, not 3, I attempted to explain this to our Butler, who seemed to speak very good English, but after numerous attempts gave up and divided what he brought as best we could. It was almost a game to decide which of the three of us was being shorted a selection each evening. In addition several times I had to request replenishment of beer and alcohol. 4.) If a cabin is properly set up for three, there should be end tables with drawers for three, not two, instead of a lamp table with NO storage for the third person. 5.) Inadequate storage space for 3, for a 29 day cruise. Of course there was an inadequate number of clothes hangers for 3 people for the cruise. It took several request to get enough into our walk-in closet. 6.) Inadequate lighting at the bed for the third person. On this ship, the Navigator, having a third person in a Penthouse suite is NOT advisable. By the end of the cruise, because of the inadequate facilities, we determined never to attempt a third person again, at least not in this suite. It seemed to me that when you add a third person for over $10,000 you should expect better. Our cruise was supposed to stop at Catalina Island. Upon embarkation, we were informed that we were NOT stopping in Catalina, but because of some problem, yet to be explained, we instead went to the stupid port of Ensenada. I believe they waited to tell us this upon embarkation because numerous people would have been on the Cruise lines case because of the change. I would have been one of them. There has been no mention of refunding some of our money because we lost out on a port all of us really wanted to go to. Excursions; Having excursions included in the price of the cruise is a good thing. You don't have to worry about getting back to the ship on time if you stay with the guide. You also don't have to do the amount of planning and coordination that is required to do them on your own. We did run across several minor issues that I felt happened because the Cruise line was being cheap. All cruisers paid a lot of money for this trip. This kind of stuff should not happen: 1.) They give you all the water you want to carry when you leave the ship, OK, who wants to carry more than one bottle each. On several occasions once on the coach no additional water was provided by the cruise ship and after a 6 to 7 hour tour of very warm and humid conditions having to pay a couple bucks for local water should not happen. On more than one occasion when we reached our destination on the coach the tour/guide had water for sale at ridiculous prices. Why is water not included in the tours? Good question... 2.) We signed up for "Lunch with an Astronaut" at the Kennedy space center. The lunch with the Astronaut was cancelled, but everyone still thought lunch was going to be provided, just that the Astronaut would not be there. Wrong, we had to buy our lunch after being ticked to have a lunch provided. Can we say, cheap. 3.) We went to a tour that was advertised as a drive through an animal park in Guatemala consisting of driving through the park in 6 passenger covered jeeps and station wagons.... Wrong, we drove through in our 50 passenger motor coach that barely made the turns and photography was hampered by the fact that the windows were glary and would not open, and of course if you were seated on the wrong side of the bus it was impossible to see, much get good photo's.... bummer OK, not so bad, but we were promised a lunch. The restaurant made sandwiches and burgers that all of us thought should have been provided, but Wrong, our provided lunch consisted of a small cup of fries and a local beer. If you wanted more, you had to purchase it on your own dime. Another cheap play by the Cruise. Not sounding quite so all inclusive is it. Many of the excursions were excellent, but not all of them. Whenever I have paid for an excursion with non all inclusive lines, I got really nice excursions. Regent could do a much better job and stop being so cheap. I also feel they should pre-tip the guides so they did not look for handouts at the end of there tour. Read Less
Regent Seven Seas Cruises, Regent Seven Seas Cruises has responded
Hello jimbob44f. We appreciate you taking time to share your thoughts regarding your cruise aboard Seven Seas Navigator. Your feedback is important to us and you've offered some reasonable suggestions, which will be shared with the appropriate departments. Aside from the areas of concern you've expressed, we are pleased to know that you enjoyed your cruise as a whole. It is our hope that you will sail with us again, perhaps on a different ship and itinerary. We'd love to have you back aboard.
6 Helpful Votes
Sail Date: June 2017
We choose this cruise because of the itinerary , Panama Canal , Costa Rica , Guatemala , all those countries we haven't been ..and who are very interesting . The cabins are not very spacious , but correct . No need to take a ... Read More
We choose this cruise because of the itinerary , Panama Canal , Costa Rica , Guatemala , all those countries we haven't been ..and who are very interesting . The cabins are not very spacious , but correct . No need to take a Penthouse class , anyway the area is exactly the same , it's only the situation on the ship that differs , and you get the help of a butler . There are 3 restaurants , but the capacity is not enough in the evening , so if you want to eat in the main restaurant you have to come early, or after 8 a'clock , otherwise you wil have to wait until somebody leaves and a table becomes free . Same thing in the Italian restaurant , and for the speciality restaurant you have to make a reservation . So forget about dining at your convenance . Service is very erratic , several times we had to wait one hour for breakfast , and we had only some fruit and an omelet ! Concerning the publicity about "free unlimited shore excursions "it is far from the truth - you can only get one a day , because you need at least two hours between two excursions . And in at least one port of call we could'n have an excursion . We had a discussen about that with somebody from the staff and he says that this is a normal situation , that they don't need to have an excursion for everybody . As we disagreed he become very rude and made even faces at us !!! Never seen anything like this in my whole life ! Read Less
Seven Seas Navigator Ratings
Category Editor Member
Cabins 5.0 4.3
Dining 4.5 4.1
Entertainment 3.5 3.6
Public Rooms 4.0 4.2
Fitness Recreation 4.0 3.6
Family 3.0 3.6
Shore Excursion 4.0 3.8
Enrichment 4.0 3.6
Service 4.0 4.3
Value For Money 4.0 3.5
Rates 4.0 3.8

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