102 Viking Ocean Viking Jupiter Cruise Reviews

We sailed on Viking Star last March and were hooked. This year we again wanted a port intensive, educational, small ship experience without the pushy, glitzy, and somewhat pedestrian atmosphere that many other cruise lines offer. We also ... Read More
We sailed on Viking Star last March and were hooked. This year we again wanted a port intensive, educational, small ship experience without the pushy, glitzy, and somewhat pedestrian atmosphere that many other cruise lines offer. We also wanted to be a part of a more mature clientele with no children or casino. We booked back-to-back Journey To Antiquities and Iconic Western Mediterranean. The upside to a February cruise was that, in most cases, you will be the only ship in port and excursion sites will not be crowded. The downside is you are rolling the dice regarding weather and rough seas. We got lucky! What an unbelievable experience this cruise was! Jupiter, a beautiful new ship, sailed its maiden voyage without a glitch. The weather was perfect (unusually warm weather in Europe this time of year), we made every port and the itinerary was way more than we expected. The wife and I have nothing but praise for the all involved in making this trip happen. From the time we got off the plane in Athens until we boarded again in Barcelona, we were expertly taken care of. Embarkation, debarkation and transfers were all quick and flawless. There was literally a representative every 20 feet to point the way. Nearly every time you board you are greeted with a smile, warm washcloth and a glass of campaign. We found the Viking Jupiter a gem with all members of the crew going out of their way to provide exceptional service. Captain Knutsen and his wife were great ambassadors making us and everyone else feel special. Our favorite relaxing place was the Viking Bar, although the explorer lounge is a popular option. We always found the young bartenders anywhere delightful,engaging and eager to share their stories. The Drink Package (($20 per person per day) is a great deal. Entertainment is average with several musicals. We tend to the cultural side and found the young guitarist and pianist to be very, very good. The Viking Trio was simply marvelous and they were a lot of fun to interact with. Enrichment talks were outstanding. Dr. Caroline Mallory's history lectures were comprehensive and educational as were the astronomy talks by Mr. Howard Parkins, whom I found to be a very entertaining speaker. The food was very good everywhere and the main dining room equal in quality to the specialty restaurants. The snails, ceasars salad, lamb shank, steaks and vanilla ice cream were our favorites. The pasta in Manfredi's is to die for. Portions were so large, we started splitting the entrees. Just about everyone uses the World Cafe' for breakfast were there are so many food options there it is hard to choose. The gym is fantastic for a good workout. The steam room, ice grotto and hot tub (a well kept secret and our second favorite place on board) were all free and a relaxing post tour alternative. The ¼ mile track is an excellent way to walk off a meal. We took several of the included tours: Athens Archaeological Museum, Ancient Olympia (one of the best tours), Panoramic Rome, Pisa (been here before but still breathtaking), and Monte Carlo which were more than adequate if one does a little research. We selected the optional tours to Knossos (do not do this tour if port is Chania; bus ride is 5 of the 8 tour hours), Ancient City of Tindari, Pompeii, Lucca, Avignon (must see), Carcassonne (another must see) and Gaudi Architecture in Barcelona. They were fantastic with the exception of Knossos. Overall, the optional tours were well worth the time and money. Guides were professional and subject knowledgeable. Vikings provided a bus shuttles in ports of Athens, Chania and Barcelona which was a nice touch. Of course with so much praise there has to be a few warts, albeit, not many. This is a “Thinking Person's” and not an entertainment cruise. The wine choices may be limit for some, but we are not sommeliers so it did not matter. Shore excursions were “snapshots” and time of some excursions we found to be too short: Athens Archeological Museum: 1 hour 15 minutes, Knossos: 1 hour 15 minutes, Pompeii: 2 hours. You cannot do Rome by bus and the only saving grace to this excursion was our guide planning sufficient free time for us to get in to Saint Peter's Basilica (beautiful). They were still good tours, just short. If you book back to back cruises, make sure you book the same room for both legs and be prepared for some minor hiccups: have to get new ship cards, re-register your credit card, specialty dining reservations may not take when booking online, tour booking issues on mid-cruise embarkation/debarkation day, shore excursion tickets not issued until second half of cruise. If you book Viking Air, make sure you have at least 2 hours in Charles de Gaulle and 2 1/2 hours in Miami (customs is a zoo) for connections. Other than the nitpicking above we found our overall experience with Viking to be outstanding and to the highest standards throughout. They want to get it right and ask for feedback on everything. The cruise line is quality, destination focused and trying to offer customers the best value for the money in the cruise market. The wife and I will sale with them again. Read Less
Sail Date February 2019
I just noticed that the top of this review it says 7 Night Journey to Antiquities. That is not what was sold to us by Viking. We bought a 14 day cruise called Mediterranean Antiquities Cruise. More about that later in my review. We ... Read More
I just noticed that the top of this review it says 7 Night Journey to Antiquities. That is not what was sold to us by Viking. We bought a 14 day cruise called Mediterranean Antiquities Cruise. More about that later in my review. We chose this cruise because we had been looking for a cruise that stayed overnight in Rome and Viking sent us an email about this cruise and it was exactly what we were looking for. This cruise left Athens, Greece and ended in Barcelona, Spain with stops in Athens, Crete, Katakolon, Greece then over to Italy with stops in Sicily, Naples, Rome, Florence, a stop in Monte Carlo, onto France with stops in Marseille and Sete and finally arriving in Barcelona, Spain. So far so good. We also booked the two day pre cruise in Athens. Arrived in Athens and as with Viking someone was waiting there to take us to our hotel. Viking was amazing. They made registering at the hotel a breeze and then Viking staff was very helpful with tips on tours and restaurants. When it was time to board the ship, again Viking did an excellant job. Picked us up at the hotel and drove us to the port and checking into the boat was again a breeze. Being it was the Jupiter's maiden voyage we were able to get into our rooms right away. Room Steward Fiery was amazing. Anything and everything you needed he made it happen. The ship was beautiful. Since we had cruised earlier in August 2018 on the Sky we remembered pretty much where everything was. On our last cruise I did not have the opportunity to try Tea in the Wintergarden but this time the opportunity came up and we went to Tea. I am not a big tea drinking but you must try Tea at least once. The Tea as so good. The use loose tea not bags and it makes such a difference and the scones served with cream and jam were to die for. The newest item on the Jupiter was the planetarium which unfortunately Viking did not utilize to the fullest. We had an astronomer on board you would have thought that he would have given some lectures or shows in the planetarium. Nope. The two shows that we watched in the planetarium were something you could have watched on Natural Geographic. The seats in the planetarium did not recline so you could not see the entire ceiling so you could not see the entire film. Both times I was in there people were falling asleep it was so bad. Viking really needs to rethink the use of the planetarium. Such great potential not being used. We were also disappointed in the entertainment. On our cruise In To The Midnight Sun on the Sky in August of 2018 the Viking Band with Vince and Jennifer were amazing. They were always playing somewhere. We so enjoyed listening to them and the singers in the production shows .were so good and they too would be always performing somewhere on the ship. We were so looking forward to hearing the same type and quality of music on the Jupiter. Our first night we waited with anticipation to hear the Viking Band in Troshaven. We were the first one in Troshaven and when the band and the singer started we just looked at each other and went HUH! The band acted like they did not want to be there and the singer could not carry a beat and we could not understand her. So disappointed we left after 10 minutes. You never heard or saw the Viking Band unless it was in Troshaven or during a production in the Star Theater. If there was music on the ship it was a string quartet or piano. Nothing upbeat. The performers for the theater productions was also disappointing after being on the Sky. It was like watching a "high school production". The entertainment on the Jupiter was very disappointing. Ok now for the part that Viking did to us and approximately 100 other passengers. They sold us a 14 day cruise and once we got on the boat we found out it was actually two 7 days cruises back to back. Ok you think no big deal right............wrong! The first 7 days of our 14 day cruise ended in Rome. 800 passengers got off and 800 new passengers got on and what did they offer the 100 passengers that we on the boat still.....NOTHING! There was no port talk for Rome like they do for all other ports they stop in. There was an including tour offered for Rome where they drove you into Rome showed you some of the sights (by bus no stops) and then dropped you at Vatican City for 5 hours of free time! WHAT! The reason we booked this cruise was to be able to see Rome. The reason we book with Viking is so they will escort me with a guide around Rome. I don't want to have to do the leg work to find the tours and organize everything. Again that is why I book with Viking. Every other port you go to they offer at least a dozen different tours you can select from. Not for us and not in Rome! We were very disappointed in Viking. We spoke with several of the other 100 passengers that had been sold this "14 day" cruise and they too were not happy. We ended up staying on the boat and even then we felt like we were under everyone's feet because they were trying to get everything on the ship ready for the new passengers. So ok Rome was a bust! Then think about it on a 14 day cruise you have 14 days of different entertainment and lectures. Hmmmmmm not on back to back 7's so on the second week of our cruise all the production shows were repeated and they were not good enough the first time to go see them again and only a couple of new lectures. We are still working with Viking to figure out why and how this happened. I guess the old saying "buyer beware" should be applied here. Unfortunately by the time we found out what was happening we had already booked and paid for the cruise. All and all the Staff onboard the ship were amazing! The ship itself is amazing. Viking Marketing and Office Management not so much. 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Sail Date February 2019
We chose this trip because of past experience with Viking River Cruises, the Itinerary and the duration. We had never been on an ocean voyage and thought this would be a good way to take a step in that direction. We opted for an Explorer ... Read More
We chose this trip because of past experience with Viking River Cruises, the Itinerary and the duration. We had never been on an ocean voyage and thought this would be a good way to take a step in that direction. We opted for an Explorer Suite (ES1) are were thoroughly pleased. The room was over the top. Very spacious, excellent amenities, views were fantastic and room service for breakfast every day was timely, hot and tasty. With the ES1 class suite, we had 3 nights in each of the specialty restaurants and early selection to shore excursions. Menus were sufficiently different each night so that dinners were all unique. We were traveling with a group of 8 but the others only had 1 night in each specialty restaurant. For each of the combined groups' night in a restaurant, they placed us in the private dining rooms which was a very nice touch. Onboard activities were fun as we mainly took advantage of the night life. Basically three groups of musicians, a solo artist, a string group and a rock band (from Ukraine). All were fun the listen to and watch. The fitness facility has all enough cardio equipment to get in a workout, stretch and/or lift prior to the activities of the day. As this was our first ocean voyage, we did not do a good job selecting shore excursions but that was on us and not Viking. Already looking and planning shore excursions on next Viking Ocean cruise. Overall, very pleased with trip. It is expensive staying in an ES1 suite but highly recommend spending the extra money especially when the cruise is 10 days or longer. The extra space was appreciated. Read Less
Sail Date February 2019
chose this because of itinerary and length. we had done a river cruise and were not happy with the small size of the ship and the limited food choices. jupiter was the perfect size with more dining venues and wonderful selections. the ... Read More
chose this because of itinerary and length. we had done a river cruise and were not happy with the small size of the ship and the limited food choices. jupiter was the perfect size with more dining venues and wonderful selections. the buffet was great for breakfast, lunch and the occasional dinner. one of the ports was poor (sete) but others were new for us and we enjoyed the included excursions. service was great, air worked out well, food was wonderful, low key dress was certainly a plus. love having a self serve laundry on board! and love having "free" internet. overall, great time. we are booked on another viking ocean next april. wish it was not as expensive as it is, but what the heck....no kids, small ship....can't ask for more. viking does a very nice job with shuttling to and from airports and making quick changes to port excursions. Marseille was "on strike" and we could not dock for a few hours...no problem. excursions were adjusted...seamlessly. Read Less
Sail Date February 2019
We went with two other couples and had a wonderful experience. The ship was beautiful and all staff were well prepared to meet our every need. Our excursions were led by well informed guides who could answer every question. We went on all ... Read More
We went with two other couples and had a wonderful experience. The ship was beautiful and all staff were well prepared to meet our every need. Our excursions were led by well informed guides who could answer every question. We went on all included tours and some optional ones. You just couldn't get enough of the beautiful views. Bottled water was given each time you left ship and the welcomed hot towel on return was a nice touch. Food was exceptional and staff in all dining areas made sure you had everything needed. We ate at both of the optional restuarants and preferred Manfredi's. It was also a nice extra to have hand sanitizing stations as you entered eating areas and other locations throughout the ship. We got lucky and had beautiful weather in the 70's and sunny everyday. We only went to two shows and the entertainment was average for cruises. We just can't say enough about our first Viking experience. We will definitely book more Viking cruises. Read Less
Sail Date February 2019
We celebrated a recent retirement with a "sampler cruise" of ports on the Western Mediterranean. Spent two amazing days in Rome before boarding, staying at the beautiful Marriott Flora hotel. We then were escorted to the ship on ... Read More
We celebrated a recent retirement with a "sampler cruise" of ports on the Western Mediterranean. Spent two amazing days in Rome before boarding, staying at the beautiful Marriott Flora hotel. We then were escorted to the ship on a comfortable coach, and welcomed graciously by the ship staff. Once we embarked, we enjoyed stops and excursions in Italy, Monaco, France and Spain. All accommodations on this Viking Ocean Cruise were first class, all our guides knowledgeable and inspiring, all the excursions were a window into the people and culture of the regions. The Viking staff go above and beyond in ensuring a memorable trip, and the food, entertainment and activities on the ship delightful. Also plenty of helpful information via the Room TV and daily updates delivered to our room. We were so pleased with our trip that we have booked another cruise (Viking River) next Fall. A class act from start to quit! Read Less
Sail Date February 2019
We chose this cruise because we were looking for a 2-week ocean cruise on Viking that provided guided tours of Rome. We had just returned from a 2-week cruise on Viking that toured Norway and the UK. This cruise was excellent in almost ... Read More
We chose this cruise because we were looking for a 2-week ocean cruise on Viking that provided guided tours of Rome. We had just returned from a 2-week cruise on Viking that toured Norway and the UK. This cruise was excellent in almost every respect from the cabin, the crew and the entertainment. Everything was top notch. This excellent cruise was called, Into the Midnight Sun on the Viking Sky. Because of this excellent experience we wanted to sail on another 2 week Viking cruise. We purchased what we though was another 2-week (14 night) Viking cruise from Athens to Barcelona and expected the same features and quality as we had on the previous Viking 14 day cruise. Unfortunately once we arrived on board the ship we learned that what we were sold was actually two back to back 7 day cruises. This was disappointing for two main reasons, first all the entertainment and most all of the lectures were repeated on the second 7 day cruise. Second and more importantly Viking did not provide their same level of excursions in Rome that they typically arrange for all other ports. Neither of the two offered excursions were acceptable to me and my wife as both excursions required us to spend 5 or more hours on our own in Rome. My wife and I do not feel comfortable spending this amount of time on our own in Rome. It is worth noting that the reason the Rome excursions were limited is that this was the embarkation and debarkation port and about 800 of the passengers were leaving the ship at this port. And about 800 new passengers were coming on board here as well. Of the approximately 900 passengers, approximately 100 of us were sold the 14-night cruise. All others were sold the 7 night cruise either from Athens to Rome or from Rome to Barcelona. In talking with many of the other 14 night passengers they too were equally disappointed that this was not a true 14 night cruise. The information in Viking's marketing material mentioned that this itinerary combined two cruises. I did not meet anyone that understood this meant that Viking planned to combined two 7 night back to back cruises for a select number of passengers. We all thought that everyone who boarded in Athens were going to be on a 14 night cruise. The food quality was good. Although the selection was somewhat limited. I would have preferred to have had a larger selection of vegetables, both cooked and raw for making salads. One night my wife ordered a NY strip steak medium at the World Cafe and after waiting 10 minutes the chef came out and spoke to my wife and another passenger about issues with getting their steaks. It took another 15 minutes for the chef to obtain the steak from the kitchen and then prepare it. I assume they ran out of steaks and no one replenished them in he World Cafe.. The entertainment on this cruise was amateurish. The vocalists were right out of college with very little experience. Individually they may be talented but together they did not harmonize at all. We were told that these 4 vocalists were new hires and had not worked together except for 11 days prior to performing their first show on the Viking Jupiter. In comparison to the quality of entertainment between what we had on the viking Sky and on the Viking Jupiter is significant. Jupiter were amateur's whereas Sky were professionals. The atmosphere around the entertainment on the Jupiter was similar to "elevator music". On the Sky the entertainment was much more upbeat, popular hits from the 60's and 70's. On the Sky the band and vocalists often time performed at the pool and there were easily 100 or more passengers up dancing and having a good time. On the Jupiter the band performed a couple times at the pool and there were maybe 20 or so passengers dancing and almost no one listening to and enjoying the music in the audience. We really enjoyed the educational lectures. Bother the resident historian and the astronomer were excellent speakers. This was the maiden voyage of the Jupiter and as such there were a number of mechanical issues. I am sure that within 6 weeks or so all the mechanical issues will have been worked out, unfortunately for us we were the guinea pigs or beta testers for the ship and crew. There were public toilets that would not stop flushing, spa pool water that was too hot one day and too cold another, the hot tub was routinely not as hot as the pool, the infinity pool was not in operation (no water), cabin hot water temperature was for several days way too hot. These issues were minor in comparison to the Rome excursion issue and the very poor quality entertainment. The shore excursions were sometimes too short and did not offer sufficient time to explore the area. For example we purchased the optional excursion to the Medieval Fortified Town of Carcassonne in France. The tour lasted about an hour at Carcassonne by a local guide. There is a castle museum within the walls of this town that required at least 90 minutes to tour. Unfortunately the tour did not provide adequate time to see everything within the castle museum. Additionally, admission to the castle museum was extra and not included in the Viking arrange excursion and had to be purchased separately. The tour of Herculeum out of the Naples port was excellent. The right amount of time and detail in the tour. Highly recommend this optional tour. Unfortunately there were high winds expected in Civitavecchia (Rome) so our stay at the Naples port did not provide sufficient time ofr us to see Naples. The ship had to leave the Naples port early (about 4 hours) in order to insure that the ship could get into Civitavecchia (Rome) so that 800 passengers could make their flights in Rome the following day. The best part of this cruise was the Viking crew. Everyone form the cabin steward to the restaurant waiters and staff were excellent. Almost all staff on this ship were excellent. Knowing what we know now we would not have purchased this 14-day cruise and do not recommend this cruise and itinerary to others. Based on our experiences with Viking on this cruise we most likely will not be traveling with Viking again. Read Less
Sail Date February 2019
We chose this cruise as our first adventure on Viking. We have been on 13 other previous cruises with other lines and wanted to see how Viking compared. We were blown away at how much we enjoyed literally everything about it. The ... Read More
We chose this cruise as our first adventure on Viking. We have been on 13 other previous cruises with other lines and wanted to see how Viking compared. We were blown away at how much we enjoyed literally everything about it. The device was top-notch. The food was fantastic. Not having to wait in line and deal with hundreds of people at every turn was fabulous. No lines getting on the ship or off at port. The tours - both included and paid - were great. It was absolutely the best cruise we’ve ever been on! The staff was there to help at every turn, although we had zero issues. We waited for about 2.5 seconds to check in before boarding the ship, and I was literally the first person to disembark as we had an early flight back to the States. I cannot day enough good things about this ship. Truly. To the previous poster who complained about there being “nothing to do” - for the other 929 of us aboard this ship, we got exactly what we wanted - relaxation without kids running amuck, shows to keep us up at all hours of the night, and pool and relaxing chairs every single time we ent on deck to find one. We are 47 and 54, empty nesters who have earned our peace and quiet! We were busy with ports and tours, and we were able to actually relax the remainder of our time on the ship. Loved it. Oh, and our bill at the end of the cruise? $2.50 for one item we bought on board. That was it! Read Less
Sail Date February 2019
We booked this cruise because of ratings. We did fibd out the ratings are only taken from Con de Naste magazine or whatever. The excursions were too short and a debacle. This ship had 0 and I mean 0 entertainment. I am 66 and was ... Read More
We booked this cruise because of ratings. We did fibd out the ratings are only taken from Con de Naste magazine or whatever. The excursions were too short and a debacle. This ship had 0 and I mean 0 entertainment. I am 66 and was youngest passenger! The wine ans spirit package was a disaster! Wines NO ONE EVER HEARD OF , and were vintages no one WANTED! I love a great wine list and this was the worst ever on 12 cruises! The overnite in Barcelona is not actually an overnite. You are up at 3am to get on a bus to airport so you can wait 3 hrs to board your plane! The ship itself has very sterile Ikea type furniture with no charachter. A bland version of futuristic. I am calling this my biggest waste og 8 plus thousand dollarrs I have ever spent on a vacation! Followed by 6700 wasted going to St. Lucia at sandals. When you come back from a vacation you usually reminisce about your time. When we got home we were just angry and wanted sombodys ass for making it a waste of money and time.! Customer service at viking is a total joke! All the offer you is more trips at half off! Let me be clear, if offered a free trip on ocean cruise on Viking ,I would not go! I mean it and am not kidding! Also, I forgot, no tv, always searching or out. Only one person can have internet per cabin! Im not kidding! So blatantly stupid! Read Less
Sail Date February 2019
We wanted to try the cruise ship and visit Rome. We were disappointed that we had to walk so far to get on the buses for the excursions. The excursions were ok, but not nearly as good as the river boats were. In fact, I can only remember ... Read More
We wanted to try the cruise ship and visit Rome. We were disappointed that we had to walk so far to get on the buses for the excursions. The excursions were ok, but not nearly as good as the river boats were. In fact, I can only remember a couple, so I guess they weren't too memorable. We stayed in Rome for a couple of days and were really disappointed in the Viking employees who were in charge. On other river cruises where we had pre/post cruise experiences, we were given opportunities for walking tours and also help in going to local tourist sights. We had to do everything on our own, and would have truly appreciated more help in this area. Needless to say, we are doubtful as to whether we will go on another cruise ship adventure. We truly love Viking, but will probably stick with the river cruises. In fact, we have one booked for March (our 5th Viking trip.. Read Less
Sail Date March 2019
My daughter and I really wanted to see this part of the Mediterranean. It was totally awe inspiring! A trip of a lifetime! Everything was spectacular and very well planned. The excursions were really good too. The tour guides were ... Read More
My daughter and I really wanted to see this part of the Mediterranean. It was totally awe inspiring! A trip of a lifetime! Everything was spectacular and very well planned. The excursions were really good too. The tour guides were delightful and enjoyed sharing their information and city of tour. Getting on and off the ship was very easy and efficient. Cabins are well stocked and so comfortable. Food was wonderful. Really so nice that everything is included. They make every part of the excursion wonderful and easy. We have been on other cruise lines which have been wonderful too but Viking is top of the line 5 stars all the way. We stayed an extra two days in Italy and that was so good too! Again, they do everything they can to make transitioning off the ship to the hotel easy and delightful, and, to get safely and timely to the airport for travel home. It was well worth the extra charges to stay longer to explore more of the area and know they would select excellent accommodations.. Highly recommend Viking Cruises and look forward to another one soon. Read Less
Sail Date March 2019
We wanted to cover a lot of territory efficiently and this cruise did that with 3 countries and 6 cities. The excursions were very well done and we enjoyed on board lectures as well as great service. The decor is in good taste and the ... Read More
We wanted to cover a lot of territory efficiently and this cruise did that with 3 countries and 6 cities. The excursions were very well done and we enjoyed on board lectures as well as great service. The decor is in good taste and the food selections were varied and of high quality. We also enjoyed meeting other passengers with similar interests. I also appreciated the efficiency of embarkation and disembarkation. There were no long lines and the staff seemed genuinely concerned about the passengers. Every conceivable amenity was provided such as hot towels upon return from an excursion. We enjoyed the cultural lectures each day before the particular ports. I also liked the credentials of the presenters such as an Art Historian from the University of Chicago. The excursions offered lots of choice which was helpful given people's varied prior experience in these cities. Overall, an excellent experience and I look forward to our next cruise. Read Less
Sail Date March 2019
We chose this cruise because we considered it would be a step up from the typical large ship pandemonium. We wanted adults, few pool games, less hysteria at food buffets and just an overall cleaner, calmer experience. We were not ... Read More
We chose this cruise because we considered it would be a step up from the typical large ship pandemonium. We wanted adults, few pool games, less hysteria at food buffets and just an overall cleaner, calmer experience. We were not disappointed. Since we wanted to spend a few days getting used to the time change in advance, we selected the pre-cruise extension - Ultimate Italy. This was three days in the Tuscan hillside with two full days of escorted tours in Florence, Sienna, and San Gimignano. It was worth every penny. It also allowed us to plan for a more relaxed visit when arriving in the Livorno port upon the ship. We would not have to repeat these cities. There were 30 of us on the pre-cruise extension. We came to know one another and were able to continue those connections on the cruise. Saturday morning we took a coach bus from our villa to the port in Civitavecchia. Arriving at the port there was a bit of a delay. The computers connecting the ship to the desks at the port were not communicating. Viking did their best processing all of us through, admitting about 20 at a time and sending us to the ship to check in at the guest services desk. It ended up working out just fine. We were very pleased with our room - a penthouse veranda category. Plenty of space for everything we needed and by far the nicest bathrooms of any cruise ship. Everything was very clean and crisp. The mini bar was stocked and remained stocked throughout the cruise. We loved all the food on the ship. Our favorite entree was the Bistecca Fiorentina (rib eye) served in Manfredi's. However, our second favorite experience was the king crab legs served every single evening in the World Buffet. We went to The Restaurant our first evening. It was great. However, we found that all the food on the menu there was also served in the World Buffet and you could be on your own schedule. They also always had two items that they made to order. For us it was frequently the New York strips. Mamsen's offers some unusual treats for breakfast and snacks. My husband fell in love with the pickled herring at breakfast there. We did not choose the Silver Spirits beverage package and found we certainly didn't need it. Beer and wine flow freely at lunch and dinner in any location where food is served. This includes the buffet and Mamsen's. And you can take what you haven't finished with you when you leave. We enjoyed the entertainment on the ship, though we are definitely not needy in this regard. The Viking band and singers performed a Beatles show and an Abba show that were fantastic. Seating in the auditorium is plentiful. And not a bad seat in the room. You don't have to dodge pillars and obstructions to your view. There is also usually light entertainment in the atrium area on the first floor. We found that a great place to hang out and watch the ocean or port activities. We enjoyed hanging out in the evenings in the Explorer's Lounge. When we were lucky enough to get seats in front of the water vapor fireplace we were delighted! The service on the ship is exceptional. These folks are definitely hard workers and eager to make your cruise enjoyable. Ports and Shore Excursions: Livorno/Florence - as mentioned, we had been to Florence on our pre-cruise extension. We took the optional excursion to the Leonardo da Vinci museum and to Lucca. This was the only disappointing experience of the cruise. The first stop in Vinci was at the childhood home of Leonardo and is nothing exceptional. The museum portion of that is just a holographic video. The second museum experience is a few miles away and is a museum of Leonardo's mechanical inventions. It is interesting, but rushed. Unfortunately, it was raining in Lucca so it put a damper on the enjoyment. That was not the tour guide's fault. Our second day in Livorno we took the included tour to Pisa. It was fantastic. The Monaco day was great. We took the included tour in the morning and Nice on your Own in the afternoon. The included tour covered a walk up the seaside with highlights of the history of the royal family and the city. It does not go to the casino Monte Carlo, but they do allow you to break off from the tour and head there on your own. We were in a bit of a hurry because we needed to get to our second tour. The trip to Nice was worth every penny. On the Marseilles day we took the included tour and then spent time on the ship. It was a great time to take advantage of the spa/steam room/snow room. Very exhilarating. Our only hiccup to the cruise itinerary came on the Sete port day. The winds prevented us from safely making port. Our captain made it a very comfortable day by taking us out to less choppy waters and giving us an unplanned day at sea. The staff got creative with a few impromptu talks and lessons. We also found an unexpected treat in the Explorer's Dome (above the Explorer's bar.) If you enjoy planetarium experiences, look for the three different shows they present in the dome. They require reservations but are easy to get on your viking app. Barcelona is a beautiful city/port. We were lucky to port at the World Trade Center so our ship was easy to walk off/on and right into the city. On this day we took our favorite excursion - the Gaudi Architecture tour. If you want to see the INSIDE of the La Sagrada Familia, this is the tour to take. Of the 800 photos we took during our vacation, 200 of them were inside this cathedral. We then continued the tour at Park Guell, another fantastic Gaudi creation. Because of the timing of this tour, we couldn't take advantage of the included tour but feel our decision was absolutely the best. After our first night on the Jupiter, we knew that Viking was to be our future. We met with the onboard cruise consultant who was very knowledgable about all the options for future tours. The discounts and access to popular cruises early make it worth considering booking your next cruise onboard. We ended up selecting the Grand European tour for next May, 2020 to see how Viking River compares with Viking Ocean. Read Less
Sail Date March 2019
The Viking Jupiter is lovely, lovely new ship. I believe we were its third sailing. Since the ship carries less than 1000 passengers I was surprised how big it was when we first pulled up in Civitavecchia. After being on board a couple ... Read More
The Viking Jupiter is lovely, lovely new ship. I believe we were its third sailing. Since the ship carries less than 1000 passengers I was surprised how big it was when we first pulled up in Civitavecchia. After being on board a couple of days you realize that the size for that number of passengers results in many public spaces to relax. In fact, with so many areas for folks to enjoy you get the sense that you are on a ship with many less people. In tandem with that concept it seems there is a lot of staff available. A side note here, most of the good cruise lines, big and small, have good staffs. The Viking staff may be the best as any I have encountered in over 20 cruises. A difference is that there are so many of them to meet the passengers needs. I wish I knew the ratio. For example, when someone leaves the pool area almost instantly an attendant shows up to remove spent towels and add new ones. As a result, it is easy to spot open chaises and just makes the whole area appear more attractive. Most of the staff's demeanor is friendly but not so much as to be even a little bit over friendly (a fine line that may be most appealing to their older clientele). You do get the sense and we were even told that the staff is very happy to be working for Viking. As for appearance, the ship appropriately is done in Scandinavian style with blond wood, leather and pleasant blues throughout. Their towels and blankets (both very plentiful) were in the same color scheme and felt very high quality (note to self: why didn't you ask to buy a blanket?). The result is a calming and pleasant setting in every area of the ship. It is an easy ship to get to know and the elevators and stairs were never crowded even when folks were leaving for port excursions. Signage is generally excellent except for a couple of floors where arrows pointing to lounges would have been more helpful. A neat feature is the sign between elevators shows you where to disembark for excursions. The pool area in many ways is the star of the ship. Since it has a roll back roof, it is used for buffets, special events and just relaxing when the outside temperature would be too low to sit out. Examples: embarkation day -- poolside grill open for passengers with grill and salad bar doing a great job; two special evening events -- a seafood buffet night and a tapas with excellent sangria night BEFORE dinner. Both were excellent with plentiful staff clearing tables and pouring wine. Never thought I would do afternoon tea but enjoyed it greatly on the other side of the pool with a tremendous staff serving inside the Wintergarden and in the poolside lounge. Doretty (spelling?) from Peru took excellent care of her area. It should be mentioned that the crew really is an international crew with staff hailing from Asia, Europe and South America all of whom spoke impeccable English. The dining room is gorgeous, the two specialty restaurants Manfreddi's and Chef's Table were very lovely with our enjoying the Chef's Table a bit more. Maybe, it was the service of Ivan and his assistant waiter, maybe their innovative twists of food, or maybe the best damn dessert I ever ate. We would have loved to go back but ran out of time. The World Cafe is just plain wonderful. It is the spot most people chose for breakfast. Great, great, great. Entertainment is appropriate for the clientele. Shows start kinda early and generally by 9:30 are ended. The shows themselves were very well attended and met the needs of the passengers, i. e. high octane shows featuring music of the Beatles, ABBA and the eighties. Every show we saw got a standing ovation. Later on there is continuing music and dancing elsewhere. Not to be ignored is the very beautiful and calming chamber music trio, pianist and guitarist that seem always to be playing. This is in the Living Room which has a bar whose staff is particularly talented at making drinks and making guests feel very comfortable. By the way, they have the most innovative system of taking orders; the staff member notes choices on what looks like an early model cell phone which immediately is sent to the kitchen or bar. The result is instant service of your drink or meal! The fellow passengers were basically all middle age and above Americans who understood the kind of ship they were on. People were always dressed appropriately and it gave the ship a feeling of a country club even though I don't belong to a country club. As eluded to earlier, service was impeccable in every area of the ship. The senior staff works as hard as their assistant waiters! We were in a Penthouse Veranda. If funds allow, choose this upgrade. It is near perfect sizewise, plentiful storage, refreshed mini bar with little bottles of liquor, soda, beer and snacks. Closet lights go on when the door is opened. Hurray, for electricity -- there are USB ports throughout and the lighting is innovative. The bathroom has a heated floor! Example of the level of service: we found the shower head moved when full force water was turned on, a trip to customer service (24 hours) had it fixed in twenty minutes. Room stewards were good. Service in customer relations by Nichert was superb. We used the laundry and ironing facility. Another example of Viking services: wind made stopping at the Port of Sete impossible. Within a half hour a new daily calendar with adjustments was printed and distributed. This sail day actually was a blessing since even though it occurred past midway of the cruise it actually gave us time to enjoy the ship's amenities: spa, pool, wonderful exercise room (never more than four people), etc. Even on this day with everyone on board, it was easy to find quiet area to sit and read or sit poolside in shade or sun. I guess I could go on and on about the ship but suffice to say, it probably will be the cruise one will always remember since I strongly believe that Viking will uphold this level of service and luxury. Read Less
Sail Date March 2019
Wanted to visit several countries in a short period of time. A taste of southern Europe so to speak. Everything about this company, ship and service were top notch. The cabin gave us everything we needed. We spent a minimal amount of ... Read More
Wanted to visit several countries in a short period of time. A taste of southern Europe so to speak. Everything about this company, ship and service were top notch. The cabin gave us everything we needed. We spent a minimal amount of time there. The Dining was exceptional: Buffet was of high quality, the main dining was gourmet and the other "price included" restaurants were fantastic. The activity portion was good but we spent more of our time resting for the next day. The service was the best!! Apollo in the pool bar, Aura in dining, Sofia seemed everywhere and Hector in dining were some of the standouts. Our Cabin folks (Annabelle, Faree) were efficient and pleasant and do a super job! Our excursions were excellent with both walking tours and bus tours offering plenty of experience opportunities. If I would offer any suggestion it would be to allow more time for shopping, wandering (hop on, hop off stuff) café experiencing. We will go with this company again. Truly memorable. Read Less
Sail Date March 2019
A friend asked me to join her on a trip to Europe because her husband did not want to go. I suggested a Viking cruise because I had heard about Viking from another friend and had wanted to try one. I wanted Viking because of its ... Read More
A friend asked me to join her on a trip to Europe because her husband did not want to go. I suggested a Viking cruise because I had heard about Viking from another friend and had wanted to try one. I wanted Viking because of its educational experiences. We chose this particular cruise to get a good flavor of several countries in a short time since she may not get another chance to visit Europe. I had studied in Nice, France in college and was eager to re-visit. We started in Barcelona and ended in Rome, taking the two-day extension. (Side note: we used Rome in Limo as our tour service since Viking did not provide excursions on the extension. We were THRILLED with Rome in Limo!). We took advantage of the included tour of Barcelona so we got an overview in order to decide if we wanted to explore more. We were fairly tired from the long flight over so we explored the ship and spa that first evening (I loved the snow grotto!). Our cabin was on the Deck 4 port side. Honestly for this cruise, getting the port side is not critical. Only Monte Carlo had a scenic view at the harbor. The other ports were...well, ports. Very industrial. So no worries if you are starboard. Embarkation and disembarkation could not have gone more smoothly, and all our transfers were wonderfully handled. We were particularly appreciative of that being two women travelling on our own. It was nice not to have to manage logistics. The ship was spacious with plenty of fun places to relax or engage with others. We loved hanging out at the bar in the evenings, talking to our bartenders and meeting other travelers to share our experiences. The entertainment was tasteful and geared to an older adult audience which comprised most of the ships' passengers. I loved the observatory! It had great shows as well as informative lectures. I did not see any children on our cruise but a few passengers perhaps college-aged travelling with family and there were a few young couples travelling without their children for anniversaries, etc., but most of the passengers were over 50. The excursions were wonderful. We sometimes used the included excursion which usually comprised a bus tour overview of the city with a few stops to see sites and included a local, knowledgeable guide. In Marseilles we had booked our own private tour but used Viking's excursions for the others. Because we were next-to-last in booking priority based on our cabin category, we were worried about getting the excursions we wanted but we did not have any problem (although we did book the very first day we were able to!). We changed our mind on one excursion half way through the trip and made a change which was not our first choice but that was understandable. Our favorite excursion was A Day in Tuscany. The bus ride out was informative and scenic, our guide giving entertaining stories and information about the history, geography, farming, art and sites. We toured San Gimingnano, an ancient walled city and had plenty of time to explore it on our own and shop after the guide showed us the highlights and explained the meaning behind the towers and layout of the town. Then we went to a farm for a lunch. Most of the food was raised and prepared at the farm--charcuterie, cheeses, olives and yes, WINE! It was lovely and we sat at large, family-style tables so we had great conversation with fellow passengers. The proprietor gave us a tour of his winery. We found the descriptions of the excursions accurate but we did overhear a few passengers complaining about the exertion level being too much walking for them. I found their descriptions spot on, so pay attention if you don't like walking a lot. I have booked another Viking cruise (a river cruise) with my husband and we are looking forward to it. I highly recommend Viking. It is first class and a great value for the money. Read Less
Sail Date March 2019
The ship was new and very well decorated. 930 guests on board and no area was crowded. The crew was most gracious and Ships Captain to me a retired US Navy Captain invited me for a tour of the bridge. The ships hosted Stacy was beyond ... Read More
The ship was new and very well decorated. 930 guests on board and no area was crowded. The crew was most gracious and Ships Captain to me a retired US Navy Captain invited me for a tour of the bridge. The ships hosted Stacy was beyond fantastic, extremely helpful and extremely gracious!!! Our stateroom was well decorated, airy, well maintained and very comfortable. Plenty of room for our clothing, suitcases and "stuff". We absolutely enjoyed the balcony. Dining was rather disappointing. While the food was well prepared and tasted good each day was the same. Both the buffet as well as the dinner menu. It became rather boring on our 15 day cruise. We did not attend most of the entertainment (no not stick in the mud's, just enjoyed the "ship" itself more. What we did see was most enjoyable. Service was excellent by our house keeping staff, food service staff and especially by Stacy our ships service staff. There wasn't a situation she she did not easily solve. I turned 77 the night in Athens and she even came to my dinner party to wish me a happy birthday. We think she is AWESOME!!!!! The ports were excellent. Unfortunately, when we became eligible to call and select the shore excursions, ALL the good excursions had already been sold out. We were on deck 5 and guess even though we were paying a lot of money for the cruise our deck was not important enough to allow for the "good" tours. We had to select private tour companies to explore the "high demand" tours. I would especially recommend our tour in Israel. We never had children so if we had some with us, I thing my wife would shoot me ha ha ha, Read Less
Sail Date March 2019
This was my very first cruise and one I will never forget! Everything about it was breathtaking and Viking did everything from the ship, food, entertainment, excursions, staff with such class! We felt like royalty♥️ all the ports ... Read More
This was my very first cruise and one I will never forget! Everything about it was breathtaking and Viking did everything from the ship, food, entertainment, excursions, staff with such class! We felt like royalty♥️ all the ports we stopped at were amazing (especially Tuscany and Rome) it was chilly in March so next time we would go a month or two later. The staff on the ship were amazing and were from all over the world. We celebrated our anniversary on the ship and they even made us our own personalized cake!! We relaxed in the spa, jacuzzi, sauna, etc in the evening after a full day of sightseeing. Then had a sumptuous dinner with wine and great shows and professional singers. There was plenty to do on the ship without casinos and other things that much larger ships provide. We were very satisfied. Viking will be my first choice in the future. Read Less
Sail Date March 2019
Recommendation of friends to take this cruise with them. Visiting interesting Mediterranean ports including Israel. We also liked this being a 15 day cruise - prefer this to seven day cruise so commonly offered by cruise lines. Once we get ... Read More
Recommendation of friends to take this cruise with them. Visiting interesting Mediterranean ports including Israel. We also liked this being a 15 day cruise - prefer this to seven day cruise so commonly offered by cruise lines. Once we get aboard we like to settle in for awhile. The Viking Jupiter has an excellent layout for the cruiser. Enjoyed all the public spaces and dining options. Entertainment included excellent guest lectures. This ship has a planetarium which is not to be missed. The ships staff are all very polite and do an excellent job. We took advantage of the free shore excursion and several ports and were not disappointed. The sold excursions were very good value compared to other cruise lines. I had a massage early in the cruise and was not impressed - to rough and I had to tell the massage therapist to back off. Actually hurt my upper left leg. All drinks are free on the ship - yet, we purchased the premium beverage package since our group enjoys higher end wines. This was a excellent value. My wife and I took advantage of Viking Air to arrange business class travel to and from the cruise. Very pleased with this decision as Viking Air got us good seats on top tier carriers at better prices than we could arrange. The service was excellent. Read Less
Sail Date March 2019
I recently returned from Journey to the Antiquities trip, March 23 to April 6, on the brand new Viking Jupiter boat. I was looking forward to an amazing trip with my 84 year old mother. This was probably going to be her last big trip. We ... Read More
I recently returned from Journey to the Antiquities trip, March 23 to April 6, on the brand new Viking Jupiter boat. I was looking forward to an amazing trip with my 84 year old mother. This was probably going to be her last big trip. We expected the best from this lovely new ship. What we got, was not. Here are my Explorer suite 3000 issues, and they are significant issues. So significant that I feel that any future passenger considering booking that room should be aware of, particularly on the cruise/travel websites… For their own good, since no one prepared me for those issues. The furniture was incredibly uncomfortable. Loveseat should have been a couch, and the two arm chairs were stiff like doctor's office furniture, and so hard and had to use bed pillows to make them usable for seating. They should have club chairs or some other softer seating for the amount of time spent in the room, which most people do when choosing a suite!!! especially so you don't have to run around the boat looking for seating! Transition/threshold strip between bathroom and bedroom was almost 2 inches high. We tripped constantly on it. What made this dangerous was during the night when my mom would need to use the bathroom. Not a frustration. Dangerous! Standing water in the shower. The water never drained, because the drain is on the right hand side of a square shower, parallel to the door, not in the center of the shower. It had to be dried daily by the housekeeping staff. Dangerous for my 85 year old mother to be in standing water taking a shower. This is a design flaw and two engineers came and took pictures. I recently renovated my home so I know a shower either needs to be pitched or the drain needs to be in the center. Neither in this case. And OMG, the worst - The noise!! Incredibly loud as we were directly over an anchor and the “thrusters” (according to the first officer who told me). From an hour prior to docking each time at port, arriving or departing, the noise level was unbelievable, the room shakes and vibrates, and would wake us out of sound sleep… and spaced over a few minutes each time, for over an hour. The noise was like a JACKHAMMER right next to us. Unbelievably loud. Even the TV on highest volume, could not be heard. 7 times in the morning, with 5 being at 6am. I’ve never heard noise that direct, and that loud, so close. It was deafening. I will try to upload the video of the noise if I can. Outside the room, in the hallway, was no noise at all. I contacted guest services several times. No offer of another room was made. I assume the boat was at capacity. I was told by Geoff, guest services manager, that this would be escalated to Viking headquarters. I confirmed I would be speaking to them upon my return. I have videos and pictures/proof of everything. I have attached some. The general public should know, as should the next passenger who spends $21,000 on this room. $5,000 for an average one week vacation (x2 for a 15 day cruise), is one thing. $21,000 is another. This was supposed to be a first class trip. In speaking to your customer service department upon my return, a rep, informed me that she could offer me a gesture of $250 voucher per person on my next Viking cruise. I will respond with exactly how I responded to her. “Are you joking?” A $500 “gesture” on a trip that I paid over $27,000 for??? And you want a second chance to impress me with a $500 voucher? You did not impress me the first time, and completely misled me and my investment in this journey, and you want a second chance, when I don’t get a second chance to pick a room that had no issues/less noise??? For the amount of money I paid you, I find that disgraceful! There should be some way to inform a selective passenger of the noise volume in that room. It was the most unpleasant wake up call each time we pulled in, and for the times we were in the room upon departure. And a gesture of that amount to offset what I paid YOU/Viking for the experience and ROOM??? Even my travel agent earned more in a commission on the booking than what your rep was offering me." Subsequent calls and emails to Viking customer service. No one seems to care that I overpaid and was dissatisfied. No, our trip didn't hit a huge storm and the piano did not go flying across the floor, but for the money I paid, 6 months prior to even traveling, you should be ashamed and do something about making HIGH paying passengers happy. I could have taken a $5000 cabin and not had any of these issues. What is so frustrating, is that Viking is treating complaints this way. I've emailed the CEO and senior management team multiple times already. Read Less
Sail Date March 2019
We had an extraordinary experience on the Viking Star, exciting enough to book this trip on the Jupiter before we disembarked from the Star! And the Jupiter was fantastic, thus we booked our third cruise for 2020! The Jupiter is a new ... Read More
We had an extraordinary experience on the Viking Star, exciting enough to book this trip on the Jupiter before we disembarked from the Star! And the Jupiter was fantastic, thus we booked our third cruise for 2020! The Jupiter is a new ship and it had a few "new ship" blips; our volume on our tv was intermittent for 24 hours and the closet light wouldn't go off. Both of these were handled by our room steward Harias with speed and effectiveness. His service put Viking ahead of other cruise lines. Also, the delivery of the next day's menu for ordering vegetarian dinners did not always arrive to our stateroom in a timely manner. Marko, the dining room manager explained the situation but it was a bit frustrating. Staff were exceptional. Our waiter, Budi was the person who took care of us on the Star. He remembered us, remembered our preferences and we were served dark rolls for dinner and our beverages choices were ready when we sat down. Vegetarian options were available, nicely prepared but admittedly the dining room manager was not as involved with us. Entertainment by Viking Classical Trio was also a wonderful, repeat surprise. The pianist and guitar player on board, were also excellent but admittedly we are groupies of the Trio and went to as many of their performances as was feasible. Excursions were very good. Guides were exceptional but for one tour. Viking does a great job of vetting their guide services and we appreciate it. We travel for the experience of history and seeing the sites thus we appreciate that tours do not include "shopping" but rather Viking builds in "free time" in a location that can be explored with interest which may include, but doesn't focus on tee shirt shopping. In summary, Viking Ocean has proven to be service oriented, dedicated to making our experience worthy of repeating so we can travel to yet unseen locations. Read Less
Sail Date March 2019
This was our 4th cruise on Viking and each cruise gets better and better. Service, food, friendly atmosphere, tours, the ship and rooms are all top notch. We decided to stay in a PV3 cabin and really enjoyed the extra space usually we ... Read More
This was our 4th cruise on Viking and each cruise gets better and better. Service, food, friendly atmosphere, tours, the ship and rooms are all top notch. We decided to stay in a PV3 cabin and really enjoyed the extra space usually we stay in a DV cabin. We decided to mainly take this cruise for the 3 days in Israel and we were not disappointed. We decided to do a private tour in Israel as there were 10 of us and we booked through Guided Tours of Israel who did an excellent job. We could not ask for a better tour guide and driver. My least favorite port was Naples - quite dirty. The lectures on board were very interesting - especially the ones about Israel. The lectures were well attended, the lecture ended at 6:30 pm and everyone headed for the dinning room we did not have a long wait but Viking served champagne to all waiting in line and they did this several times - this is just an example of their service. They had several lunch specials around the pool , such as grilled salmon, mussels, and a fantastic brunch on one of our sea days served from 10 am to 1 pm. Excellent food stations and they served Bloody Mary's, champagne and Mimosas! Viking is a excellent cruise line, they care about the passengers and again you can not beat the service - we have booked 2 additional cruises with Viking. Entertainment is good, we always enjoyed going to the Living Room around 6 pm for a cocktail and the music. Read Less
Sail Date March 2019
Selected this cruise because of the amazing places it went that I never thought I would see—Athens, Croatia, Montenegro, and ending up in Venice. The Acropolis in Athens was a hard climb but so worth it in the end. The views from the ... Read More
Selected this cruise because of the amazing places it went that I never thought I would see—Athens, Croatia, Montenegro, and ending up in Venice. The Acropolis in Athens was a hard climb but so worth it in the end. The views from the top are wonderful. Visit to Olympia to see original site of first Olympic Games was interesting to see. Corfu was a very pretty coastal town. Dubrovnik and Split Croatia were great places to see and explore. But they were not as beautiful as Kotor Montenegro. That is such a gorgeous entrance into port and still a quaint town. Did an excursion up out of town, and even with a cloudy day, the views of town and harbor were wonderful. And stopped at small family run restaurant for included typical lunch with a sample shot or Grappa, which if very strong liquor. Then it was my dream stop of Venice! The sail into the city is very cool. The city itself with no cars and all travel by boat or on foot was as amazing as I had hoped for. St Mark’s Square and the Doge Palace are beautiful, but crowded. My favorite thing to do in Venice was to just wander the n narrow streets and visiting little shops, enjoying a coffee and hot chocolate sitting in a quaint square, and having lunch at a small family restaurant. Viking once again did a great job. Penthouse Veranda cabin very nice with lots of storage. Fridge in room with included minibar drinks is nice when you want to relax on Veranda and have a drink. Included excursions are really good, especially since ship pulls right up to cities to visit, much like a river cruise does. Loved that because I could explore on my own and then walk back to ship. Plenty of great food, especially the king crab legs each night, and varied entertainment venues. Loved the 3D Explorer Dome show. What a dream vacation. Read Less
Sail Date April 2019
I’m used to Viking River Boat cruising but thought I would try the ocean cruise. The boat is modern and sleek, beautiful inside. Our Jr penthouse suite was spacious and comfortable. Food was delicious and service outstanding. ... Read More
I’m used to Viking River Boat cruising but thought I would try the ocean cruise. The boat is modern and sleek, beautiful inside. Our Jr penthouse suite was spacious and comfortable. Food was delicious and service outstanding. The servers I regularly used remembered me and made me feel special. The spa was great and the services I received were very professional. The daily excursions were enjoyable although the weather didn’t want to cooperate. Our your in Dubrovnik was cut short because there was an important government official coming for a meeting and they closed roads for the day cutting our visit short. One suggestion I would make is more free time and shorter talking guided excursions. The guides go on too long and it’s hard to remember all the information they give us. The evening entertainment in the public areas was very good. We arrived early and stayed two nights in Athens. Our hotel was great. We did have a bad experience with the city tour. We went to the designated meeting area for return to hotel but no one was there. We were 20 minutes early..Not even the guide. We ended up having yo pay an outrageous taxi fee back to hotel. We found out most people wanted to go shopping so they found their own way back. The guide should have gone back to designated meeting spot and given us a choice. We were not informed of this. It’s was bad communication. My only other complaint is that I got the the beverage package. On the river boat on every trip I have taken, and that’s been about 5 so far, they serve a higher end champagne and/or sparkling wine in the package. On the large cruise ship, they only allowed Prosecco unless I wanted to pay extra. Read Less
Sail Date April 2019
This was our fist Viking Ocean cruise and we have decided we will never sail anything else. Having cruised with other lines, there is usually something I can complain about. However, we were so pleasantly surprised to find that there ... Read More
This was our fist Viking Ocean cruise and we have decided we will never sail anything else. Having cruised with other lines, there is usually something I can complain about. However, we were so pleasantly surprised to find that there was nothing we could find fault with and everything exceeded our expectations and hopes. From the moment we stepped onboard, the attention to service, detail was amazing. Smooth embarkation/disembarkation, tours at all our stops and every attendant friendly, knowledgable and kind. And the food ... the restaurants were fine dining at it's best and the open buffets had plenty of variety and tasty selections. Hardest part was choosing where to eat! Not knowing what to expect, we upgraded our room for this trip and thrilled we did! Our suite was outstanding and beautifully detailed. The ship had so much open public space that it would have been just as enjoyable to not have however, I loved and so we will do again. Well worth the extra money. As I said earlier, we will never sail another line and have already booked our next cruise - the Baltics and have invited friends and family to join! Read Less
Sail Date April 2019
Viking Jupiter Ratings
Category Editor Member
Cabins 5.0 4.9
Dining 5.0 4.7
Entertainment 4.5 4.1
Public Rooms 5.0 4.9
Fitness Recreation 5.0 4.5
Family N/A 4.5
Shore Excursion 4.5 4.2
Enrichment 5.0 4.5
Service 5.0 4.9
Value For Money 5.0 4.5

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