Cruise Ratings
Sail Date: March 2019
This was our 4th cruise on Viking and each cruise gets better and better. Service, food, friendly atmosphere, tours, the ship and rooms are all top notch. We decided to stay in a PV3 cabin and really enjoyed the extra space usually we ... Read More
This was our 4th cruise on Viking and each cruise gets better and better. Service, food, friendly atmosphere, tours, the ship and rooms are all top notch. We decided to stay in a PV3 cabin and really enjoyed the extra space usually we stay in a DV cabin. We decided to mainly take this cruise for the 3 days in Israel and we were not disappointed. We decided to do a private tour in Israel as there were 10 of us and we booked through Guided Tours of Israel who did an excellent job. We could not ask for a better tour guide and driver. My least favorite port was Naples - quite dirty. The lectures on board were very interesting - especially the ones about Israel. The lectures were well attended, the lecture ended at 6:30 pm and everyone headed for the dinning room we did not have a long wait but Viking served champagne to all waiting in line and they did this several times - this is just an example of their service. They had several lunch specials around the pool , such as grilled salmon, mussels, and a fantastic brunch on one of our sea days served from 10 am to 1 pm. Excellent food stations and they served Bloody Mary's, champagne and Mimosas! Viking is a excellent cruise line, they care about the passengers and again you can not beat the service - we have booked 2 additional cruises with Viking. Entertainment is good, we always enjoyed going to the Living Room around 6 pm for a cocktail and the music. Read Less
6 Helpful Votes
Sail Date: March 2019
We chose this cruise because we considered it would be a step up from the typical large ship pandemonium. We wanted adults, few pool games, less hysteria at food buffets and just an overall cleaner, calmer experience. We were not ... Read More
We chose this cruise because we considered it would be a step up from the typical large ship pandemonium. We wanted adults, few pool games, less hysteria at food buffets and just an overall cleaner, calmer experience. We were not disappointed. Since we wanted to spend a few days getting used to the time change in advance, we selected the pre-cruise extension - Ultimate Italy. This was three days in the Tuscan hillside with two full days of escorted tours in Florence, Sienna, and San Gimignano. It was worth every penny. It also allowed us to plan for a more relaxed visit when arriving in the Livorno port upon the ship. We would not have to repeat these cities. There were 30 of us on the pre-cruise extension. We came to know one another and were able to continue those connections on the cruise. Saturday morning we took a coach bus from our villa to the port in Civitavecchia. Arriving at the port there was a bit of a delay. The computers connecting the ship to the desks at the port were not communicating. Viking did their best processing all of us through, admitting about 20 at a time and sending us to the ship to check in at the guest services desk. It ended up working out just fine. We were very pleased with our room - a penthouse veranda category. Plenty of space for everything we needed and by far the nicest bathrooms of any cruise ship. Everything was very clean and crisp. The mini bar was stocked and remained stocked throughout the cruise. We loved all the food on the ship. Our favorite entree was the Bistecca Fiorentina (rib eye) served in Manfredi's. However, our second favorite experience was the king crab legs served every single evening in the World Buffet. We went to The Restaurant our first evening. It was great. However, we found that all the food on the menu there was also served in the World Buffet and you could be on your own schedule. They also always had two items that they made to order. For us it was frequently the New York strips. Mamsen's offers some unusual treats for breakfast and snacks. My husband fell in love with the pickled herring at breakfast there. We did not choose the Silver Spirits beverage package and found we certainly didn't need it. Beer and wine flow freely at lunch and dinner in any location where food is served. This includes the buffet and Mamsen's. And you can take what you haven't finished with you when you leave. We enjoyed the entertainment on the ship, though we are definitely not needy in this regard. The Viking band and singers performed a Beatles show and an Abba show that were fantastic. Seating in the auditorium is plentiful. And not a bad seat in the room. You don't have to dodge pillars and obstructions to your view. There is also usually light entertainment in the atrium area on the first floor. We found that a great place to hang out and watch the ocean or port activities. We enjoyed hanging out in the evenings in the Explorer's Lounge. When we were lucky enough to get seats in front of the water vapor fireplace we were delighted! The service on the ship is exceptional. These folks are definitely hard workers and eager to make your cruise enjoyable. Ports and Shore Excursions: Livorno/Florence - as mentioned, we had been to Florence on our pre-cruise extension. We took the optional excursion to the Leonardo da Vinci museum and to Lucca. This was the only disappointing experience of the cruise. The first stop in Vinci was at the childhood home of Leonardo and is nothing exceptional. The museum portion of that is just a holographic video. The second museum experience is a few miles away and is a museum of Leonardo's mechanical inventions. It is interesting, but rushed. Unfortunately, it was raining in Lucca so it put a damper on the enjoyment. That was not the tour guide's fault. Our second day in Livorno we took the included tour to Pisa. It was fantastic. The Monaco day was great. We took the included tour in the morning and Nice on your Own in the afternoon. The included tour covered a walk up the seaside with highlights of the history of the royal family and the city. It does not go to the casino Monte Carlo, but they do allow you to break off from the tour and head there on your own. We were in a bit of a hurry because we needed to get to our second tour. The trip to Nice was worth every penny. On the Marseilles day we took the included tour and then spent time on the ship. It was a great time to take advantage of the spa/steam room/snow room. Very exhilarating. Our only hiccup to the cruise itinerary came on the Sete port day. The winds prevented us from safely making port. Our captain made it a very comfortable day by taking us out to less choppy waters and giving us an unplanned day at sea. The staff got creative with a few impromptu talks and lessons. We also found an unexpected treat in the Explorer's Dome (above the Explorer's bar.) If you enjoy planetarium experiences, look for the three different shows they present in the dome. They require reservations but are easy to get on your viking app. Barcelona is a beautiful city/port. We were lucky to port at the World Trade Center so our ship was easy to walk off/on and right into the city. On this day we took our favorite excursion - the Gaudi Architecture tour. If you want to see the INSIDE of the La Sagrada Familia, this is the tour to take. Of the 800 photos we took during our vacation, 200 of them were inside this cathedral. We then continued the tour at Park Guell, another fantastic Gaudi creation. Because of the timing of this tour, we couldn't take advantage of the included tour but feel our decision was absolutely the best. After our first night on the Jupiter, we knew that Viking was to be our future. We met with the onboard cruise consultant who was very knowledgable about all the options for future tours. The discounts and access to popular cruises early make it worth considering booking your next cruise onboard. We ended up selecting the Grand European tour for next May, 2020 to see how Viking River compares with Viking Ocean. Read Less
3 Helpful Votes
Sail Date: March 2019
The Viking Jupiter is lovely, lovely new ship. I believe we were its third sailing. Since the ship carries less than 1000 passengers I was surprised how big it was when we first pulled up in Civitavecchia. After being on board a couple ... Read More
The Viking Jupiter is lovely, lovely new ship. I believe we were its third sailing. Since the ship carries less than 1000 passengers I was surprised how big it was when we first pulled up in Civitavecchia. After being on board a couple of days you realize that the size for that number of passengers results in many public spaces to relax. In fact, with so many areas for folks to enjoy you get the sense that you are on a ship with many less people. In tandem with that concept it seems there is a lot of staff available. A side note here, most of the good cruise lines, big and small, have good staffs. The Viking staff may be the best as any I have encountered in over 20 cruises. A difference is that there are so many of them to meet the passengers needs. I wish I knew the ratio. For example, when someone leaves the pool area almost instantly an attendant shows up to remove spent towels and add new ones. As a result, it is easy to spot open chaises and just makes the whole area appear more attractive. Most of the staff's demeanor is friendly but not so much as to be even a little bit over friendly (a fine line that may be most appealing to their older clientele). You do get the sense and we were even told that the staff is very happy to be working for Viking. As for appearance, the ship appropriately is done in Scandinavian style with blond wood, leather and pleasant blues throughout. Their towels and blankets (both very plentiful) were in the same color scheme and felt very high quality (note to self: why didn't you ask to buy a blanket?). The result is a calming and pleasant setting in every area of the ship. It is an easy ship to get to know and the elevators and stairs were never crowded even when folks were leaving for port excursions. Signage is generally excellent except for a couple of floors where arrows pointing to lounges would have been more helpful. A neat feature is the sign between elevators shows you where to disembark for excursions. The pool area in many ways is the star of the ship. Since it has a roll back roof, it is used for buffets, special events and just relaxing when the outside temperature would be too low to sit out. Examples: embarkation day -- poolside grill open for passengers with grill and salad bar doing a great job; two special evening events -- a seafood buffet night and a tapas with excellent sangria night BEFORE dinner. Both were excellent with plentiful staff clearing tables and pouring wine. Never thought I would do afternoon tea but enjoyed it greatly on the other side of the pool with a tremendous staff serving inside the Wintergarden and in the poolside lounge. Doretty (spelling?) from Peru took excellent care of her area. It should be mentioned that the crew really is an international crew with staff hailing from Asia, Europe and South America all of whom spoke impeccable English. The dining room is gorgeous, the two specialty restaurants Manfreddi's and Chef's Table were very lovely with our enjoying the Chef's Table a bit more. Maybe, it was the service of Ivan and his assistant waiter, maybe their innovative twists of food, or maybe the best damn dessert I ever ate. We would have loved to go back but ran out of time. The World Cafe is just plain wonderful. It is the spot most people chose for breakfast. Great, great, great. Entertainment is appropriate for the clientele. Shows start kinda early and generally by 9:30 are ended. The shows themselves were very well attended and met the needs of the passengers, i. e. high octane shows featuring music of the Beatles, ABBA and the eighties. Every show we saw got a standing ovation. Later on there is continuing music and dancing elsewhere. Not to be ignored is the very beautiful and calming chamber music trio, pianist and guitarist that seem always to be playing. This is in the Living Room which has a bar whose staff is particularly talented at making drinks and making guests feel very comfortable. By the way, they have the most innovative system of taking orders; the staff member notes choices on what looks like an early model cell phone which immediately is sent to the kitchen or bar. The result is instant service of your drink or meal! The fellow passengers were basically all middle age and above Americans who understood the kind of ship they were on. People were always dressed appropriately and it gave the ship a feeling of a country club even though I don't belong to a country club. As eluded to earlier, service was impeccable in every area of the ship. The senior staff works as hard as their assistant waiters! We were in a Penthouse Veranda. If funds allow, choose this upgrade. It is near perfect sizewise, plentiful storage, refreshed mini bar with little bottles of liquor, soda, beer and snacks. Closet lights go on when the door is opened. Hurray, for electricity -- there are USB ports throughout and the lighting is innovative. The bathroom has a heated floor! Example of the level of service: we found the shower head moved when full force water was turned on, a trip to customer service (24 hours) had it fixed in twenty minutes. Room stewards were good. Service in customer relations by Nichert was superb. We used the laundry and ironing facility. Another example of Viking services: wind made stopping at the Port of Sete impossible. Within a half hour a new daily calendar with adjustments was printed and distributed. This sail day actually was a blessing since even though it occurred past midway of the cruise it actually gave us time to enjoy the ship's amenities: spa, pool, wonderful exercise room (never more than four people), etc. Even on this day with everyone on board, it was easy to find quiet area to sit and read or sit poolside in shade or sun. I guess I could go on and on about the ship but suffice to say, it probably will be the cruise one will always remember since I strongly believe that Viking will uphold this level of service and luxury. Read Less
3 Helpful Votes
Sail Date: March 2019
Wanted to visit several countries in a short period of time. A taste of southern Europe so to speak. Everything about this company, ship and service were top notch. The cabin gave us everything we needed. We spent a minimal amount of ... Read More
Wanted to visit several countries in a short period of time. A taste of southern Europe so to speak. Everything about this company, ship and service were top notch. The cabin gave us everything we needed. We spent a minimal amount of time there. The Dining was exceptional: Buffet was of high quality, the main dining was gourmet and the other "price included" restaurants were fantastic. The activity portion was good but we spent more of our time resting for the next day. The service was the best!! Apollo in the pool bar, Aura in dining, Sofia seemed everywhere and Hector in dining were some of the standouts. Our Cabin folks (Annabelle, Faree) were efficient and pleasant and do a super job! Our excursions were excellent with both walking tours and bus tours offering plenty of experience opportunities. If I would offer any suggestion it would be to allow more time for shopping, wandering (hop on, hop off stuff) café experiencing. We will go with this company again. Truly memorable. Read Less
7 Helpful Votes
Sail Date: February 2019
We sailed on Viking Star last March and were hooked. This year we again wanted a port intensive, educational, small ship experience without the pushy, glitzy, and somewhat pedestrian atmosphere that many other cruise lines offer. We also ... Read More
We sailed on Viking Star last March and were hooked. This year we again wanted a port intensive, educational, small ship experience without the pushy, glitzy, and somewhat pedestrian atmosphere that many other cruise lines offer. We also wanted to be a part of a more mature clientele with no children or casino. We booked back-to-back Journey To Antiquities and Iconic Western Mediterranean. The upside to a February cruise was that, in most cases, you will be the only ship in port and excursion sites will not be crowded. The downside is you are rolling the dice regarding weather and rough seas. We got lucky! What an unbelievable experience this cruise was! Jupiter, a beautiful new ship, sailed its maiden voyage without a glitch. The weather was perfect (unusually warm weather in Europe this time of year), we made every port and the itinerary was way more than we expected. The wife and I have nothing but praise for the all involved in making this trip happen. From the time we got off the plane in Athens until we boarded again in Barcelona, we were expertly taken care of. Embarkation, debarkation and transfers were all quick and flawless. There was literally a representative every 20 feet to point the way. Nearly every time you board you are greeted with a smile, warm washcloth and a glass of campaign. We found the Viking Jupiter a gem with all members of the crew going out of their way to provide exceptional service. Captain Knutsen and his wife were great ambassadors making us and everyone else feel special. Our favorite relaxing place was the Viking Bar, although the explorer lounge is a popular option. We always found the young bartenders anywhere delightful,engaging and eager to share their stories. The Drink Package (($20 per person per day) is a great deal. Entertainment is average with several musicals. We tend to the cultural side and found the young guitarist and pianist to be very, very good. The Viking Trio was simply marvelous and they were a lot of fun to interact with. Enrichment talks were outstanding. Dr. Caroline Mallory's history lectures were comprehensive and educational as were the astronomy talks by Mr. Howard Parkins, whom I found to be a very entertaining speaker. The food was very good everywhere and the main dining room equal in quality to the specialty restaurants. The snails, ceasars salad, lamb shank, steaks and vanilla ice cream were our favorites. The pasta in Manfredi's is to die for. Portions were so large, we started splitting the entrees. Just about everyone uses the World Cafe' for breakfast were there are so many food options there it is hard to choose. The gym is fantastic for a good workout. The steam room, ice grotto and hot tub (a well kept secret and our second favorite place on board) were all free and a relaxing post tour alternative. The ¼ mile track is an excellent way to walk off a meal. We took several of the included tours: Athens Archaeological Museum, Ancient Olympia (one of the best tours), Panoramic Rome, Pisa (been here before but still breathtaking), and Monte Carlo which were more than adequate if one does a little research. We selected the optional tours to Knossos (do not do this tour if port is Chania; bus ride is 5 of the 8 tour hours), Ancient City of Tindari, Pompeii, Lucca, Avignon (must see), Carcassonne (another must see) and Gaudi Architecture in Barcelona. They were fantastic with the exception of Knossos. Overall, the optional tours were well worth the time and money. Guides were professional and subject knowledgeable. Vikings provided a bus shuttles in ports of Athens, Chania and Barcelona which was a nice touch. Of course with so much praise there has to be a few warts, albeit, not many. This is a “Thinking Person's” and not an entertainment cruise. The wine choices may be limit for some, but we are not sommeliers so it did not matter. Shore excursions were “snapshots” and time of some excursions we found to be too short: Athens Archeological Museum: 1 hour 15 minutes, Knossos: 1 hour 15 minutes, Pompeii: 2 hours. You cannot do Rome by bus and the only saving grace to this excursion was our guide planning sufficient free time for us to get in to Saint Peter's Basilica (beautiful). They were still good tours, just short. If you book back to back cruises, make sure you book the same room for both legs and be prepared for some minor hiccups: have to get new ship cards, re-register your credit card, specialty dining reservations may not take when booking online, tour booking issues on mid-cruise embarkation/debarkation day, shore excursion tickets not issued until second half of cruise. If you book Viking Air, make sure you have at least 2 hours in Charles de Gaulle and 2 1/2 hours in Miami (customs is a zoo) for connections. Other than the nitpicking above we found our overall experience with Viking to be outstanding and to the highest standards throughout. They want to get it right and ask for feedback on everything. The cruise line is quality, destination focused and trying to offer customers the best value for the money in the cruise market. The wife and I will sale with them again. Read Less
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