5 Viking Ocean Viking Jupiter Cruise Reviews

I was highly disappointed with this cruise. We had a wonderful river cruise with Viking; this was no where near the quality. The food was so-so. I had trouble finding options for gluten free, especially at lunch. Service was great, ... Read More
I was highly disappointed with this cruise. We had a wonderful river cruise with Viking; this was no where near the quality. The food was so-so. I had trouble finding options for gluten free, especially at lunch. Service was great, though. The included excursions were a joke. Most of them were just bus rides. Sometimes, we were just left to explore on our own. I expected much higher quality tours. I was also very upset that by the time we were allowed to schedule tours, most morning included tours were full. The extra excursions that we took were very good, although not always as described. The cabin was good. The entertainment was mediocre with a few exceptions. The elvis show was great. Activities in the morning were almost non-existent--that after not being able to schedule included tours in the morning. I am not a night person. The new ship was wonderful, so clean. Embarkation and disembarkation went smoothly. If I travel with Viking on an ocean cruise again, I probably will not schedule any included tours. Read Less
Sail Date August 2019
Selected this cruise because of promotional brochure indicating interesting ports of call. Promotional material didn't properly identify that many ports on this cruise were for a limited time, less than day, which made the cruise much ... Read More
Selected this cruise because of promotional brochure indicating interesting ports of call. Promotional material didn't properly identify that many ports on this cruise were for a limited time, less than day, which made the cruise much less enjoyable and disappointing. Wouldn't have taken it if had known this fact. Scheduled for two days in Barcelona and left after first evening. Afternoon or morning on five other destinations. Also not clear on personal touring transportation option which were limited. If you promote a stop/city then don't have transportation for sell guided tours readily available very disappointing. Most excursions were good but a few tried to pack too much activity into too short a time in port. We have done numerous river cruises with Viking and self guided is a big plus. Ship was nice and having taken an Amazon cruise in December we were familiar with the ship offering. Staff was always pleasant and accommodating. New ship so facilities were good. Enjoyed the Restaurant and the World Cafe'. World Cafe' staff was solicitous to passengers compensating for self service format. Had two occasions in Resturant that staff wasn't good and reflected staff either overworked or focused on certain passengers Selection of items was good in the World Cafe'.. We were not fans of the Chiefs Table due to the presentation and selection of menu but that is just a personal choice. Heard lot's of compliments about Chiefs Table from others. Manfradi's was pleasant but often portions were too large. Also some staff more pleasant than others. Again just a personal choice and observation. Service was good so would recommend this to other travelers. Enjoyed Mamsens and Explorer Lounge. Staff was great and environment was great place to meet other travelers. Sorry that this cruise wasn't what we had hoped for. Compared to our Amazon Cruise with Viking, our first Viking Ocean Cruise, this was a disappointment. Undecided on future Ocean cruising with Viking but would recognize that they do a good job on board. Will always consider Viking River Cruising. Read Less
Sail Date June 2019
We chose the cruise primarily for the itinerary - ports in Spain, Portugal, France, Belgium and Denmark. Before booking and paying for your cruise, Viking does not identify ports where you will have only a partial day to explore. A full ... Read More
We chose the cruise primarily for the itinerary - ports in Spain, Portugal, France, Belgium and Denmark. Before booking and paying for your cruise, Viking does not identify ports where you will have only a partial day to explore. A full day in Barcelona after embarkation was cancelled and we spent a day at Tarragona, a beautiful stop but not Barcelona. We only had partial days (6 hours) in Cartagena, Porto, Bruges and Copenhagen. All of these ports deserve more time. Viking provided shuttle buses in most ports but did not advise of this service before sailing. This complicated our independent preplanned tours of cities. Viking maps of ports were inadequate and we always needed to get maps supplied by local tourism kiosks. The food generally met our expectations but was very uneven ranging from excellent to meals that were not as ordered and one that was inedible and sent back. Wine choices were extremely limited. We were offered the same Chilean white wine for at least 4 days in a row. The wine was never related to ports of call despite visiting major wine producing countries. Viking creates high expectations for food, wine and local experiences through their advertising which leads to disappointment. The ship is beautiful - minimalist decor, spacious lounges and dining areas and quality art make for a comfortable relaxed ambiance. The small number of passengers made embarkation and disembarkation and dining a pleasant experience. Included and and optional shore excursions barely met expectations. Included excursions were bus tours and very slow, very limited walking tours. Optional shore excursions were neither as interesting nor as active as those advertised as "example" excursions before we booked the cruise. Each day in port as we disembarked, there was a cooler with hundreds of plastic water bottles for passengers. Given that Viking cruises on the ocean, you would think they would be more ecologically responsible. Give passengers a reusable water bottle when they board. Entertainment was limited in variety and quality. Very glad we arranged our own flights after hearing of other passengers' experience with flights arranged by Viking. The small ship experience was so good that we would travel with Viking again. We would just check all the details of the itinerary before paying and we would lower our expectations on food and drink and compare prices accordingly. Read Less
Sail Date April 2019
We wanted to try the cruise ship and visit Rome. We were disappointed that we had to walk so far to get on the buses for the excursions. The excursions were ok, but not nearly as good as the river boats were. In fact, I can only remember ... Read More
We wanted to try the cruise ship and visit Rome. We were disappointed that we had to walk so far to get on the buses for the excursions. The excursions were ok, but not nearly as good as the river boats were. In fact, I can only remember a couple, so I guess they weren't too memorable. We stayed in Rome for a couple of days and were really disappointed in the Viking employees who were in charge. On other river cruises where we had pre/post cruise experiences, we were given opportunities for walking tours and also help in going to local tourist sights. We had to do everything on our own, and would have truly appreciated more help in this area. Needless to say, we are doubtful as to whether we will go on another cruise ship adventure. We truly love Viking, but will probably stick with the river cruises. In fact, we have one booked for March (our 5th Viking trip.. Read Less
Sail Date March 2019
We chose this cruise because we were looking for a 2-week ocean cruise on Viking that provided guided tours of Rome. We had just returned from a 2-week cruise on Viking that toured Norway and the UK. This cruise was excellent in almost ... Read More
We chose this cruise because we were looking for a 2-week ocean cruise on Viking that provided guided tours of Rome. We had just returned from a 2-week cruise on Viking that toured Norway and the UK. This cruise was excellent in almost every respect from the cabin, the crew and the entertainment. Everything was top notch. This excellent cruise was called, Into the Midnight Sun on the Viking Sky. Because of this excellent experience we wanted to sail on another 2 week Viking cruise. We purchased what we though was another 2-week (14 night) Viking cruise from Athens to Barcelona and expected the same features and quality as we had on the previous Viking 14 day cruise. Unfortunately once we arrived on board the ship we learned that what we were sold was actually two back to back 7 day cruises. This was disappointing for two main reasons, first all the entertainment and most all of the lectures were repeated on the second 7 day cruise. Second and more importantly Viking did not provide their same level of excursions in Rome that they typically arrange for all other ports. Neither of the two offered excursions were acceptable to me and my wife as both excursions required us to spend 5 or more hours on our own in Rome. My wife and I do not feel comfortable spending this amount of time on our own in Rome. It is worth noting that the reason the Rome excursions were limited is that this was the embarkation and debarkation port and about 800 of the passengers were leaving the ship at this port. And about 800 new passengers were coming on board here as well. Of the approximately 900 passengers, approximately 100 of us were sold the 14-night cruise. All others were sold the 7 night cruise either from Athens to Rome or from Rome to Barcelona. In talking with many of the other 14 night passengers they too were equally disappointed that this was not a true 14 night cruise. The information in Viking's marketing material mentioned that this itinerary combined two cruises. I did not meet anyone that understood this meant that Viking planned to combined two 7 night back to back cruises for a select number of passengers. We all thought that everyone who boarded in Athens were going to be on a 14 night cruise. The food quality was good. Although the selection was somewhat limited. I would have preferred to have had a larger selection of vegetables, both cooked and raw for making salads. One night my wife ordered a NY strip steak medium at the World Cafe and after waiting 10 minutes the chef came out and spoke to my wife and another passenger about issues with getting their steaks. It took another 15 minutes for the chef to obtain the steak from the kitchen and then prepare it. I assume they ran out of steaks and no one replenished them in he World Cafe.. The entertainment on this cruise was amateurish. The vocalists were right out of college with very little experience. Individually they may be talented but together they did not harmonize at all. We were told that these 4 vocalists were new hires and had not worked together except for 11 days prior to performing their first show on the Viking Jupiter. In comparison to the quality of entertainment between what we had on the viking Sky and on the Viking Jupiter is significant. Jupiter were amateur's whereas Sky were professionals. The atmosphere around the entertainment on the Jupiter was similar to "elevator music". On the Sky the entertainment was much more upbeat, popular hits from the 60's and 70's. On the Sky the band and vocalists often time performed at the pool and there were easily 100 or more passengers up dancing and having a good time. On the Jupiter the band performed a couple times at the pool and there were maybe 20 or so passengers dancing and almost no one listening to and enjoying the music in the audience. We really enjoyed the educational lectures. Bother the resident historian and the astronomer were excellent speakers. This was the maiden voyage of the Jupiter and as such there were a number of mechanical issues. I am sure that within 6 weeks or so all the mechanical issues will have been worked out, unfortunately for us we were the guinea pigs or beta testers for the ship and crew. There were public toilets that would not stop flushing, spa pool water that was too hot one day and too cold another, the hot tub was routinely not as hot as the pool, the infinity pool was not in operation (no water), cabin hot water temperature was for several days way too hot. These issues were minor in comparison to the Rome excursion issue and the very poor quality entertainment. The shore excursions were sometimes too short and did not offer sufficient time to explore the area. For example we purchased the optional excursion to the Medieval Fortified Town of Carcassonne in France. The tour lasted about an hour at Carcassonne by a local guide. There is a castle museum within the walls of this town that required at least 90 minutes to tour. Unfortunately the tour did not provide adequate time to see everything within the castle museum. Additionally, admission to the castle museum was extra and not included in the Viking arrange excursion and had to be purchased separately. The tour of Herculeum out of the Naples port was excellent. The right amount of time and detail in the tour. Highly recommend this optional tour. Unfortunately there were high winds expected in Civitavecchia (Rome) so our stay at the Naples port did not provide sufficient time ofr us to see Naples. The ship had to leave the Naples port early (about 4 hours) in order to insure that the ship could get into Civitavecchia (Rome) so that 800 passengers could make their flights in Rome the following day. The best part of this cruise was the Viking crew. Everyone form the cabin steward to the restaurant waiters and staff were excellent. Almost all staff on this ship were excellent. Knowing what we know now we would not have purchased this 14-day cruise and do not recommend this cruise and itinerary to others. Based on our experiences with Viking on this cruise we most likely will not be traveling with Viking again. Read Less
Sail Date February 2019
Viking Jupiter Ratings
Category Editor Member
Cabins 5.0 4.9
Dining 5.0 4.7
Entertainment 4.5 4.2
Public Rooms 5.0 4.9
Fitness Recreation 5.0 4.5
Family N/A 4.5
Shore Excursion 4.5 4.3
Enrichment 5.0 4.5
Service 5.0 4.9
Value For Money 5.0 4.5

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