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5 Helpful Votes
Sail Date: July 2018
We’ve sailed several times on SilverSea and have had mixed experiences. Our favorite expedition was Antarctica; our favorite ocean cruise was The Baltic’s where we spent 3 days in St. Petersburg. We selected the SS Arctic ... Read More
We’ve sailed several times on SilverSea and have had mixed experiences. Our favorite expedition was Antarctica; our favorite ocean cruise was The Baltic’s where we spent 3 days in St. Petersburg. We selected the SS Arctic expedition because we wanted to see Arctic wildlife and especially polar bears. We certainly knew there was no guarantee of seeing polar bears, whales, seals, foxes, etc., but we thought there would be a huge effort from the expedition leader and captain to meet our goals since that was our experience with previous expedition ships. They are known for not having a set schedule and route but rather a day by day or moment by moment agenda depending on where they have to go to meet expectations. We found this expedition full of an inexperienced expedition leader and expedition team. It was the first time in this area for all of them. There was very little effort in reaching their passengers goals and we followed a very preplanned route. We knew days in advance of exactly where we were going and there was no variance in that plan. The only expedition experience on this cruise was that you were in zodiacs vs. tenders. We saw very, very few animals and there was no effort in finding them. While they can say we saw a polar bear, it was our very first day and they said there was one on shore. Everyone rushed to see it but even with decent binoculars, most people couldn’t identify it. We were told that what looked like a rock was actually a polar bear laying down with his back towards us. Maybe it was?? I thought at that time the ship would check that off as a sighting and make no effort in finding another. Unfortunately, that proved true. We saw a couple of seals and 1 haul of walrus. We saw reindeer at a reindeer farm...could have done that in a zoo. We did see tons of birds, tons. The other very disturbing situation was that there was a 3 year old child on board. The SS website clearly states that children under 5 will absolutely not be allowed on the zodiacs. This child was on most of the zodiac outings. When we questioned the staff, they responded that they weren’t aware of their policy. Totally unacceptable ...this child endangered himself and everyone in each zodiac. While I voiced my concern, no one at SS responded. Overall, very disappointing in the lack of effort and excitement but I do think some of that is attributed to the inexperienceof the entire team. Read Less
6 Helpful Votes
Sail Date: July 2018
We chose this cruise because we wanted to see polar bears and we did (along with whales, walrus, seals, arctic fox, reindeer and puffins)! The wildlife and scenery surpassed expectations. Although our departure post of Kristiansund was not ... Read More
We chose this cruise because we wanted to see polar bears and we did (along with whales, walrus, seals, arctic fox, reindeer and puffins)! The wildlife and scenery surpassed expectations. Although our departure post of Kristiansund was not easy to get to, it was a lovely Norwegian town. Embarkation was easy considering the entire passenger complement was only 200. The crew number was almost the same and each and every crew member was wonderful. There was a team of 28 young, enthusiastic scientists (botanists, zoologists, etc) aboard who manned the zodiacs, gave lectures and joined us for dinner. Although there was no "traditional" entertainment on board, the talks were just what we wanted. The casino was replaced by a stellar photography studio with a world renowned photographer. He helped us enhance our photos with instruction on camera handling and computer aided post production. SO valuable for all of us on the expedition cruise. Why else would we be on an expedition cruise except to photograph everything we encountered?! Each cabin had a butler who eagerly provided every service you could imagine. We have been on other Silversea voyages and the cabin on this small expedition ship was exactly the same as the cabin on their classic cruise ships. The room was very comfortable and well appointed with Bulgari bath products, thick bathrobes and a fully stocked mini fridge. The same high quality standards were met by the dining room(s) staff; I have some complicated dietary issues and all my needs were easily and thoroughly accommodated. The dining room options that were available were the same as on the classic cruise with identical quality in both service and offerings.The food in the breakfast and lunch buffets was just as good as in their intimate french restaurant. Of course, the highlight of the cruise was the zodiac trips to the glaciers and landing sites of Svalbard. This is what we all came for, and Silversea did not disappoint. Svalbard has encouraged responsible tourism. All ships are required to run on a strict schedule with respect to how many people are allowed ashore, how long you can stay in any area and how close you can get to the wildlife. Thus, we feel we had the perfect Arctic experience for us: luxury and adventure all in one fabulous trip. Read Less
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5 Helpful Votes
Sail Date: June 2018
We flew from Cleveland to Oslo, Norway where we met up with most of the other passengers. Hotel was booked downtown to let us enjoy a bit of Oslo before catching an early charter flight the next morning to Longyearbyen where we would meet ... Read More
We flew from Cleveland to Oslo, Norway where we met up with most of the other passengers. Hotel was booked downtown to let us enjoy a bit of Oslo before catching an early charter flight the next morning to Longyearbyen where we would meet the Silver Cloud. We love Level 6 on the Cloud because it is close to the Expedition Desk, the reception desk and on the same level as the auditorium where presentations and briefings are held. The Cloud originally held about 300 passengers but now takes about 200 as it was retrofitted for Expeditions which require zodiacs and kayaks.Our cabin was roomy and had a large screen TV. Unfortunately, the satellite signal in the arctic wasn't strong so often you couldn't get live TV. You could still watch movies. Everything is included on Silversea. We ate in four different restaurants and also had room service. Alcohol is free whether it be hard liquor, wine or beer.Top shelf brands. The expeditions were well planned and offered a variety of options. Most involved zodiacs with both wet and dry landings. Silversea provided personal parka, backpacks and water bottles which you take home with you at the end of the cruise. Butler and maid service are outstanding. They are always there but not under your feet.Food is high quality with choices at every meal. You can always ask for something special and if they can make it you will get it.Our Expedition Team was outstanding. Very knowledgeable, informative and approachable. You are urged to invite them to dinner. Captain Taillard was refreshing. He is outgoing and personable. He worked hard to find ice and bear for us. We ended up having g dinner with him the night that the Silver Cloud went the farthest North that any Silversea ship has gone. We have already booked our next Silversea Cruise. In all we have sailed on four of their ships. All have had high quality of service and staff. Read Less
2 Helpful Votes
Sail Date: June 2018
Our Silversea's Arctic cruise on the Silver Cloud Expedition was very good. The ship is lovely and very comfortable; expedition crew is excellent; accommodations and food very good. The service on board is attentive and excellent and ... Read More
Our Silversea's Arctic cruise on the Silver Cloud Expedition was very good. The ship is lovely and very comfortable; expedition crew is excellent; accommodations and food very good. The service on board is attentive and excellent and there are three restaurant options. Daily enrichment lectures were offered, and they were excellent and very informative. Silversea's falls down with their land arrangements. At the beginning of the tour, we were put up in a hotel in the center of Oslo. Since we had a very early flight the following morning to reach Longyearbyn, it would have made more sense to accommodate us at one of the airport hotels. Instead, we had to awake at 2:00am for a 3:00am transfer to the airport. The worst part of the trip was at the end; we docked in Kristiansund; most travel agents booked clients from Kristiansand to Oslo - a much larger and, to their understanding, a more logical city. Silversea had a record of everyone's air arrangements, but never notified anyone of the Kristiansand-Kristiansund problem until the end of the journey. We all had to scramble to make alternative arrangements; my husband and I ended up spending a night in Kristiansund, since we could not get a flight out until the next day. Unnecessary expense on new air tickets, hotel. Silversea's was of no help to us;; I cannot give them a high recommendation for their ineptitude with land arrangements. Read Less
3 Helpful Votes
Sail Date: May 2018
Excellent itinerary that included many remote islands; some, like St. Kilda, Lunga and Fair Isle are rarely visited by cruise ships. The food and service staff were both very good in The Restaurant and La Terrazza. We enjoyed one ... Read More
Excellent itinerary that included many remote islands; some, like St. Kilda, Lunga and Fair Isle are rarely visited by cruise ships. The food and service staff were both very good in The Restaurant and La Terrazza. We enjoyed one dinner in La Dame; food was excellent, the service was good and the more intimate ambience was appreciated. However, the surcharge of US$60 per person seems excessive, in my opinion. Silver Cloud's size is ideal for an expedition type cruise. Silversea did an excellent job with the recent renovation of the ship. The ship's interior decor is very tasteful, complimented by a superb collection of black and white photographs taken on early expeditions to the Antarctic, such as the one led by Sir Ernest Shackleton in 1914. The tasteful interior decor extends into the cabins, where warm wood trim compliments the neutral wall colours and the photographic prints from the Antarctic. Our Deluxe Veranda cabin was well fitted out. Our bed was extremely comfortable as were the pillows. Compared to other ships that we have cruised on, our Cabin #526 was the quietest one that we have ever slept in at sea. Our 'Butler' Chokhoni was first class and she was ready to attend to all of our requests, always with a pleasant smile ! Without asking on our part, she even gave our shoes a polish ! This attention to detail was much appreciated ! The Expedition team, superbly led by Tim Amm, was well prepared and their lectures were informative and entertaining. Overall, I would say that the on board lectures were of better quality than any that I have heard aboard other ships, including the much touted ones by Adventure Canada. Getting in and out of the zodiacs was made easy and safe by a very dedicated crew who were always ready to assist passengers. These able crew members ensured that no one was injured, even during some challenging sea conditions. I would have no hesitation in highly recommending Silver Cloud Expedition, but with one caveat. Her tenders are in my opinion unseaworthy and and unfit for duty on the high seas. How Silversea can have these so-called ancient "lifeboats" aboard the Silver Cloud is beyond me. Why were they not replaced during Silver Cloud's recent US$45 million refit ? I have cruised on various expeditions to the high Arctic, Galapagos and Cape Horn, plus cruises on Oceania, Regent and Seabourn. I have never experienced such inadequate tenders on any ship ! If the Captain of the Silver Cloud ever had to order "abandon ship", it would become a calamity, unless the seas were flat calm. Silver Cloud's tenders each have a bow door that leaks water, plus two entry portals on each side, covered by tacky canvas covers. These entry portals, being very close to the waterline, would be breached by the first wave of water hitting the side of the tender. Sea water would eventually swamp the interior of the tender. Imagining 150 people stuffed into each of Silver Cloud's two tenders is unthinkable, especially in locations such as the Antarctic, crossing Drake Passage or mid-Atlantic ! In general, cruise lines tend to provide tenders with minimal seaworthiness. The ones on Silver Cloud are the worst of an already low standard set for life boats. Now that Royal Caribbean has bought out Silversea, perhaps they will pay close attention and replace the inadequate tenders aboard Silver Cloud ? Despite the issue with the tenders, we would have no hesitation in doing another cruise aboard Silver Cloud - she is such a comfortable ship with a very fine crew ! Read Less
4 Helpful Votes
Sail Date: April 2018
We reserved this cruise over a year in advance based on the itinerary; we had not visited any of the ports listed. There was a new stop every day between Lisbon and London, including two days in Bordeaux and London and a visit to Omaha ... Read More
We reserved this cruise over a year in advance based on the itinerary; we had not visited any of the ports listed. There was a new stop every day between Lisbon and London, including two days in Bordeaux and London and a visit to Omaha Beach. As an expedition cruise, all of the tours, and there were many to choose from, were included. This, and the fact that it was all-inclusive, was enough to sign me up. After that, however, it only got better and better and exceeded our expectations. A person was waiting at the airport for our private car transfer to the hotel (Lisbon Sofitel), which we booked (through Silversea) for a one-day pre-stay. At the hotel, a dedicated hospitality desk was available from 9 to 6 to handle all our questions, advise walking tours, restaurants and sites. On sail day, a luxury bus took us the 20 minute ride to pier and check in at Lisbon was quick. Although it was a our first time in Lisbon, we were never left to feel lost or easy tourist marks. (This was true of the all of the ports we visited). The ship was recently refitted and has furniture and appointments generally similar to the new Silver Muse. Style is subdued and elegant and lacks the Las-Vegas-Disney style glitz so distracting on the 3,000 passenger ships we have previously sailed. Although I knew this was an "expedition" cruise, I did not know until later that it was a "culinary" expedition cruise, with lectures on food, wine and cooking demonstrations. that does not say it all, however, as they also offered highly entertaining talks on military history, medieval cultural history, plants and animals. The tours offered reflected these particular interests. All of the tour guides were local and highly well informed. The passengers ran from about 50 to 80 years of age. I was particularly impressed by the care and attention given by all of the expedition staff on the tours. A crew member was always available to make sure no one got lost and everyone got back to the ship on time. Many ports had courtesy desks set up so that you could strike out on your own. Although Silversea does attract an older crowd (there were no children aboard), many of the tours required an admirable level of fitness, including several walks of several miles over various terrain and bike rides of several miles, and the passengers were more than up to this. They go in all weathers! By evening, passengers were happy to spend a few hours enjoying the evening meal, or a cocktail in the two lounges with pianists/vocalists. We did not miss the absence of broadway song and dance shows, which we usually skip anyway. The level of service was outstanding; you only had to catch the eye of the steward for the merest moment for them to be rushing to your side. Yet, it was not intrusive. Each cabin has a butler as well as a steward for cleaning. In our case, the butler handled in-room dining and assisted with clothing care and was generally always available nearby. About 30% of the passengers were US, the rest were Brits, Aussies and a smattering of others. All communications are in English. A red and white wine is selected every evening for dinner; they are of medium quality but usually locally significant. The cocktails are uniformly imaginative and superb. Although I have no interest in an Antarctic cruise (which is more than 50% of their expedition business), I would definitely sail with Silversea again on another type of expedition cruise. The one thing I would change next time is to make my own flight arrangements. Silversea offered a good price for the flights to and from Europe, but there was an upcharge if you did not want to fly back immediately after the cruise (ie, if you want to stay a day or more in the place of debarkation). It has nothing to do with the day of week on which you were leaving; it was just the mere change of departure date. Further, although you pay for the flights at the same time as the rest of cruise (which could be more than a year in advance), they do not actually "buy" the flight and assign the seats until shortly before you leave. Therefore, whereas you should get a choice of seats months in advance, you get whatever is left only 4 to 6 weeks before you fly. In our case, this meant that we were relegated to the last boarding group and were told we could not bring hand luggage onto the plane because there was no more room. This caused quite a bit of consternation at the outset of the trip. The last thing you want is to be kneeling on the floor at the departure gate trying to move valuables and medication from one bag to another two minutes before boarding.. I suggest that you price the flights before you make your cruise commitment.and see if you want to do your own flights and transfers. One last tip: Silversea has a "My Silversea" link on their website which allows you to review and reserve all tours, specialty dinners and spa services in advance. I did all my reservations on line and was not disappointed once. Many of the tours booked up on the ship and there was only a waitlist. Read Less
8 Helpful Votes
Sail Date: April 2018
We chose this cruise because of the unusual West African ports of destination. Also, Silverseas is supposed to be a "luxury cruise." What a disappointment! From our hotel in Ghana- where they were supposed to meet the ... Read More
We chose this cruise because of the unusual West African ports of destination. Also, Silverseas is supposed to be a "luxury cruise." What a disappointment! From our hotel in Ghana- where they were supposed to meet the passengers, throughout the cruise- one issue after another. In Ghana we were promised staff to help with getting on buses and to the port. The paperwork in our rooms wasn't correct- it even said "sample letter" on it..... total disorganization getting on the buses- we were left to our own devices. Our luggage was supposed to be picked up from our room. It never was. We heard later that passengers who trusted that to happen NEVER did see their luggage again.... on and on. The ship had problems throughout with both plumbing and AC issues. Our room was hotter than hell, literally. We moved rooms 3 times on the ship. I kept begging for them to just pick me up a fan when we were in port. Even asked the bus driver if he would just stop briefly for me to get a fan when we saw some.... nothing.... For 6 nights I suffered unable to sleep...... Doesn't seem particularly "luxury" to me. Hallways smelling like sewage, rooms without AC. We asked before booking if pirates were an issue in the areas we would be traveling. We were assured that there was no chance of pirates on the West Coast of Africa. Then, after we boarded and were out to sea, we had a letter put on our bed stating that we were in a high pirate caution area, and that we couldn't open our balcony door or curtains, and that the deck restaurant would be closed for the next 4 evenings. All of the other restaurant curtains were tightly closed, and windows and sliders to the deck were taped up with paper covering them. I felt like I was in England during the second world war bombings! They even told us that if pirates were to board the ship to come to the main lobby and lay in the middle covering our heads! For the love of Pete! This WASN'T what we signed up for! Many of the tours were disorganized. Rude tour leaders. It goes on and on and on..... We expected the excursions to have more explanation regarding the area we were going to see, some info on the demographics regarding the people, income, history, etc. We were, once again, disappointed. Days at sea were a total bore. There could have been many more activities offered than were. My husband found a shard of glass in his food one day at lunch. The food, at best, was adequate. No better than an NCL large ship would be, just FAR more expensive. They comped us a few free dinners at their upscale restaurant. I don't think this even begins to compensate for the total lack of "luxury" compared to the price of this cruise. I wrote a letter to Silverseas over 3 weeks ago. I never got any sort of response. Not even an auto-prompt type that said "thanks for your letter." I emailed again a week ago, asking if they received my original letter. Still nothing.... REALLY? I will say, their staff was amazing. They greeted you by name from the first day. They were wonderful. I'm generally very disappointed in Silverseas, and even MORE disappointed in their lack of follow up when there was a problem. I gave them time to address the issues, and make things right, but obviously, customer satisfaction is not important to them. Read Less
3 Helpful Votes
Sail Date: March 2018
We have a preference for smaller ships and choose our holidays based on destinations. Because we have travelled to over 150 countries, a priority for us in choosing a cruise is whether there are any new, relatively unknown destinations on ... Read More
We have a preference for smaller ships and choose our holidays based on destinations. Because we have travelled to over 150 countries, a priority for us in choosing a cruise is whether there are any new, relatively unknown destinations on the itinerary. We chose this particular cruise because it was advertised as an expedition cruise with several new destinations for us. However, we got the impression that the Silver Cloud was having an identity crisis as it felt like it wasn't truly an expedition cruise but more like a classic cruise. Yes, there were expedition staff on board giving lectures but many of the staff were junior and relatively inexperienced. Recommendation: senior lecturers should mentor or offer 'dry runs' for the junior staff to help them develop a cadence and polish to their presentations. The size of the cabins were ideal, except that it felt cramped with the sofa and 2 chairs. Although dress code was advertised as casual on most nights, the majority of people dressed for dinner as if it were a classic style cruise. Entertainment was unexpected, but pleasant. Read Less
26 Helpful Votes
Sail Date: February 2018
We originally booked and paid in full for an inaugural season voyage on the Muse which ended up being cancelled. We were never notified about the cruise being cancelled and because of that we were able to secure a discount on booking this ... Read More
We originally booked and paid in full for an inaugural season voyage on the Muse which ended up being cancelled. We were never notified about the cruise being cancelled and because of that we were able to secure a discount on booking this cruise. We decided to book the 10 day Antarctica cruise on the newly renovated Cloud to celebrate our 40th wedding anniversary. We booked and paid for the cruise in June, 2017. The summer season for the 10 day Ushuaia to Ushuaia cruises runs for three months, from December to February. We were on the last 10 day cruise of the season. One thing I noticed is that as the cruise date approached the fares kept going up so I would recommend booking early for the best pricing. Silversea also often runs a 10% discount for paying in full which we also took advantage of. Our cruise was fully booked with just under 200 passengers. Passengers were a diverse group. We met people from all over the US, Australia, England, China, Africa, Dubai and other countries. Crew numbers over 200. Silversea also offered a business class air package which we thought was well worth it. For $2,950 per person It included the roundtrip air, an overnight at a hotel in Santiago, Chile, and a charter flight to and from Santiago to Ushuaia with all transfers. We left Los Angeles on February 16 and flew to Houston for our connecting flight to Santiago. We arrived in Santiago on February 17 and were met by Silversea representatives at the airport. We were transported to the San Cristobal Tower Hotel in Santiago. We were told that we had to be in the lobby at 4:15 am the following morning for the bus ride back to the airport for our charter flight to Ushuaia. There were strict reminders about luggage weight and carryon bags but nothing was checked or enforced. We got to the airport and departed at 1 PM. The flight is around 4 hours. When we landed we were taken in a bus to a lovely hotel in Ushuaia up in the hills where they served us a buffet lunch. We departed the hotel a few hours later to the port in Ushuaia where we boarded the ship. Eventually we had the muster drill, finally embarked and were on our way to the Drake Passage. We were very fortunate to have a very smooth crossing, which wasn’t the case on our return. More on that later. We were in a balcony cabin on deck 5. We originally booked a cabin on deck 4 (no balcony) but were upgraded. I was glad we had a balcony as there were times that I stepped out on the balcony to take photos. When whales were sited just off the ship, it was announced on the loud speaker and we would run out to the end of deck 5 where they opened it for passengers to take photos. Both humpbacks and orcas were sited. It was very exciting to see them play alongside the boat and they were huge! When we first went in our cabin we found our pre-ordered parkas on the bed, two backpacks, and two insulated flasks. We brought our own boots and trekking poles but the majority of the passengers rented them. Boots are labeled with tags showing your cabin number. The boots are kept in a special room on shelves by suite number. Each time you return to the ship you go through a process to clean your boots from penguin poop. There is a machine that is sort of a “car wash” for your boots. There was a mandatory zodiac briefing and kayak briefing for those who wanted to kayak. There was a lottery for the kayaks. We signed up and were selected but on the day we were supposed to go my husband did not feel well so we did not do it. Those that did it said it was really great. Every evening we received the daily Chronicle in our cabin which would outline the activities for the following day. Every passenger is assigned to a color group which is listed on the back of your room key. We were in the black group. The group times rotated so that you were not always the first one or last one off the ship on the zodiacs. There were two times each day to go out on the zodiacs. Each time you went out it was for around 1 1/2 hours. At 7 am there was an announcement in our cabins letting us know where we were going. There were certain landings we were supposed to go to, and occasionally the conditions were such that they decided to go someplace else. This makes each voyage unique. We had very good conditions at all the stops and weather varied between 32 and 35 degrees. We were not cold because we were well prepared. For clothing, we had the base layer, second layer, the provided parka, wool socks, the boots, gloves, gaiter, and hat. Trekking poles were useful on some of the landings. From the Captain’s Log: Ushuaia to Aitcho Aitcho to Yankee Harbour Yankee Harbour to Mikkelsen Harbour Mikkelsen Harbour to Charlotte Bay Charlotte to Danco Island Danco Island to Gonzales Videla Station Gonzales Videla Station to Cuverville Island Cuverville Island via Lemaire Channel to Borgen Bay Borgen Bay to Whaler’s Bay Whaler’s Bay to Half Moon Island Half Moon Island to Ushuaia Total Nautical Miles: 1919 Nautical MIles We saw lots and lots of penguins. There were Gentoo and Chinstrap penguins. We also encountered many humpback whales and even orcas. There were lots of fur seals as well as leopard and weddell seals. There were many varieties of birds unique to Antarctica. The glaciers and icebergs were spectacular. We witnessed some glacier calving. Being at the end of the season we were very fortunate to see the whales. The expedition staff, led by Kara Weller were outstanding. We attended many lectures on the ship. There are marine biologists, birders, scientists, photographers, geologists, historians, and more. The ship has a first class photo studio where you could attend clinics and print photos on board. At the end of the trip you have the option of purchasing a video with music, which highlighted the voyage. Included are several hundred photos. We of course purchased it. When we visited Deception Island there was an opportunity to do the Polar Plunge. The site of a former volcano there is steam at the water’s edge which heats the water somewhat, but it is still very, very cold. I didn’t do it but was surprised that so many did! Ship dining: The Restaurant (main dining room) for breakfast, lunch and dinner, La Terrazza for breakfast, lunch and dinner (reservations required for dinner), The Grill (Hot Rocks) for lunch and dinner (reservations required for dinner), La Dame for dinner ($60 per person and reservations required). There is a daily tea time in La Terrazza. We thought the food overall was very good, but not the very best we have had on other cruises. We had dinner at La Dame for our anniversary. The crew are outstanding. From our butler Dorothy (yes we had a female butler), to all the restaurant wait staff, cabin steward, etc., all are very friendly and many call you by name. Special kudos to Scott and Allan in La Terrazza….but really, all the crew are fantastic! Our conditions on the way back through the Drake Passage were not the same as the way down. We encountered rough seas and 20 foot waves. This was a more normal Drake Passage we were told. Most of the passengers were well prepared with either the patch or medications, but the Chinese group were not and many of the them were sick. We arrived in Ushuaia one day early on the return. We were told that every cruise does this, so to be sure that the ship is back in time for the next voyage. This gave us the opportunity to get off the ship and walk around Ushuaia the day before debarkation. On the day of debarkation we were told to be off the ship by 8:20 am. A bus was there waiting for us. We got on the bus and were driven to a parking lot in Ushuaia where we were told that we would be for a few hours before driving to the airport. We were told we could walk around Ushuaia or stay on the bus. Everyone was somewhat angry about this. We eventually made our way to the airport in Ushuaia. There was a further wait for our flight which did not depart until 1 pm. Arriving in Santiago we had to wait until almost midnight for our next flight which was to Houston. We had a short stopover in Houston. From the time we disembarked the ship and until we landed at LAX was 31 hours! This was the worst part of the trip….the flight times out of South America are really awful and the airports are also miserable and disorganized. There were long lines for immigration and customs in both directions. In summation I would describe this cruise as a “trip of a lifetime”. It truly was a magical surreal experience and a very special way to celebrate our anniversary. We thoroughly enjoyed it. We would consider taking another expedition cruise with Silversea, perhaps to the Arctic or Galapagos. Read Less
10 Helpful Votes
Sail Date: February 2018
We chose Silver Sea's trip to Antarctica on the Silver Cloud, as we researched the various ways to go see Antarctica, and even the more austere trips will cost around $10,000 per person with nowhere near the beautiful accommodations, ... Read More
We chose Silver Sea's trip to Antarctica on the Silver Cloud, as we researched the various ways to go see Antarctica, and even the more austere trips will cost around $10,000 per person with nowhere near the beautiful accommodations, expertise of the expedition team, or the ability to go safely ashore nearly every day. We cannot recommend this cruise more highly, and fear we have now set a very high bar of expectation as this has been our one and only cruise! We contacted Silver Seas directly for the cruise and used their agent for all of our booking and travel, including flights, hotel before the trip, transfers, etc. Had a perfect experience with all detail managed well. We laughed at the airport management because it felt like we could not go ten feet without seeing somebody holding a Silver Sea sign, smiling and telling us where to go next. Most welcome. The ship has just been renovated as an ice rated ship, and she is beautiful and felt very safe and secure. For sure we got to experience the shake of the Drake and even moreso during a windstorm in Bransfield Strait, but the captain and crew were excellent navigators, and the ship's crew in the restaurants and rooms just took the swells in stride with relaxing smiles, so we did too. But anti-nausea patches HIGHLY recommended across the passages...which are just gorgeous to cross...the birds and sea life and the sea itself are just remarkable and incomparable, really. We had daily intercom greetings in the morning, and boarded Zodiak rafts according to assigned group once or twice daily for excursions onto land or around the water and icebergs. Plus daily lectures about the history, wildlife, geography of the area. We cannot say enough about the excellent expedition team - about 22 members of the team from all over the world, and highly knowledgeable and excellent presenters in the auditorium and during excursions. We travelled with two of our grown children, and just loved being able to meet daily for meals, cocktail hour, cards, and even an evening of scotch and cigars in a little lounge provided for such an evening. Both piano players played every night in different venues and they know all songs and sing beautifully. Best possible evening entertainment, in our book. Our room was wonderful - highly recommend the terrace - and the butler team amazing. We felt overly pampered. If you are considering a trip to Antarctica, bravo, and absolutely do it! We recommend the Silverseas Silver Cloud cruise without reservation. Read Less
Silver Cloud Expedition Ratings
Category Editor Member
Cabins 5.0 0.0
Dining 5.0 0.0
Entertainment 2.0 0.0
Public Rooms 5.0 0.0
Fitness Recreation 4.0 0.0
Family 2.0 0.0
Shore Excursion 5.0 0.0
Enrichment 5.0 0.0
Service 5.0 0.0
Value For Money 4.0 0.0

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