113 Carnival Sensation Cruise Reviews

I was on the Sensation many many years ago. There was a sale I couldn't pass up. Cost for both my husband and I 377.00 with a 100.00 OBC for an inside room. I did get a call the night before because I am platinum that they had an ... Read More
I was on the Sensation many many years ago. There was a sale I couldn't pass up. Cost for both my husband and I 377.00 with a 100.00 OBC for an inside room. I did get a call the night before because I am platinum that they had an ocean view no charge for us so I took it. I forgot about the fantasy ship purple and brass. Carnival really needs to do something when they do refurbishments they need to make more changes. The pool area was ugly. Maybe I am spoiled but I do not like the mega ships so I have cruised many times on sunshine ( my favorite ), Dream and others. I did fly down from CT I did spend money to get the ship so it wasn't that cheap when I added everything in. Our cabin was m39 and our room steward was awesome!! Our room was nice and cold and always clean. FYI no hair dryer. I forgot to bring mine. Sea days were boring. I am not into bingo , art sales etc. I spent all my time on the serenity area. Way too many kids for one small pool on the lido deck. They need more umbrella's . They only had 4 the first row and after that good luck. It was so hot we used the shower to cool off. If we went into the hot tub we went in early and sat in the shaded part. Food was the worst ever. Pizza , I would not even call it that. I loved it on the the other carnival cruises I have no clue what happened here. I had a grilled cheese at the deli and my bread wasn't even grilled. Dining room only item worth eating was the braised beef, and some of the soups. We did the buffet twice and at least we can maybe find a couple of items. The desserts were lacking at the buffet at night most were diet desserts. The water tasted like water that came out of garden hose. I was so upset not to enjoy any meals. Guys burger too much paprika on the fries and the burger was just okay. Crew staff was always smiling and I thought the ship was kept very clean . Now, the entertainment was awesome, this is what saved my trip. Deon the CD was terrific. Don't miss his trivia nights in the atrium lobby. He sings and dances and gets the crowd going. Just June the comedian was great. We went to all of her shows and the shows at the main theater were actually very good. Casino very smokey and small. Not many places to just chill inside and people watch. Just the main strip near the casino and coffee cafe. They didn't hound the people much for pictures so that was a plus. If they made some major cosmetic changes ( pool area, serenity, and upped their food I would try it again. I like the fact that it's a small ship. Read Less
Sail Date August 2019
We booked a couple months in advanced but were still able to get a balcony room. The room was still very tiny. We were on the 5th floor and out floor smelled moldy. There were holes in our curtains and the deck was very dirty. Our room was ... Read More
We booked a couple months in advanced but were still able to get a balcony room. The room was still very tiny. We were on the 5th floor and out floor smelled moldy. There were holes in our curtains and the deck was very dirty. Our room was M245. The cruise director deon was great. There were alot of activities. The food at dinner was great. The breakfast buffet was poor. Half Moon Cay, was a joke! I could of stayed on the ship and had a better day. There is literally nothing on the island. Hopefully carnival does some updates in the future. They were doing maintenance on the ship the whole time of the cruise which was VERY LOUD and unpleasant. The ship gave us an onboard credit for the spa but didn't do us any good being that we dont go to the spa. I would never cruise on sensation again! Most likely will never cruise with carnival again Read Less
Sail Date August 2019
Short weekend cruise. Taking my grandson for his first cruise. This was our 5th cruise with Carnival. We have always talked highly of Carnival and enjoy the diversity of age on most of their ships. This ship felt overly crowded. Almost ... Read More
Short weekend cruise. Taking my grandson for his first cruise. This was our 5th cruise with Carnival. We have always talked highly of Carnival and enjoy the diversity of age on most of their ships. This ship felt overly crowded. Almost impossible to get to the buffet. Even harder to find a chair by the pool and forget getting in the 1 pool they have available on the ship. The room steward for the 1st time ever told us that things have changed on carnival and we can have our room cleaned in the morning or evening but not both there are just not enough people to work. In the dining room we watched as the waiters and waitresses in the dining room walked back and forth empty handed and walked by our table 4-5 times not stopping once to pick up the dirty dishes. When asked one waitress walking by our table she said that wasnt her area and we would have to wait for someone else. Really not sure what is going on with this cruise ship but it does not come close to comparing to any of the other carnival cruises I have taken. Read Less
Sail Date July 2019
DO NOT BOOK THIS CRUISE! We had a family reunion / birthday party on the ship. The ship/cruise line was picked by someone in the family who cruises often and promoted the trip as a "great deal" . Although I was happy that ... Read More
DO NOT BOOK THIS CRUISE! We had a family reunion / birthday party on the ship. The ship/cruise line was picked by someone in the family who cruises often and promoted the trip as a "great deal" . Although I was happy that someone else planned the trip, this is the last trip that family member will ever plan for us...#sensationFail. There was "NOTHING GREAT" about this cruise, and Carnival nickels and dimes you for everything, so once you add it all up - it was also "NOT A DEAL". There are many better options than this for a great trip. Food: Horrible. If you are into greasy Guy Fierri hamburgers and fries, then you'll be very happy... because that's about the only thing worth eating. Other than that, the entire cruise food choices are very very bad. There are no "restaurants" so your choices are buffets or dining room - both were gross. The crew members on the boat work their butt's off, so no disrespect to them, but sit down dinner service took on average of 3+ hours --- once food arrived, it was a joke. A "side" of broccoli = 1 piece of broccoli with two sprouts. A drink at dinner would take at least 45 minutes to arrive. Entertainment: Horrible. There is almost nothing to do on this ship. You will be out of options on day-2. Pool areas: Horrible. 2,000 people sharing an overgrown hot tub (the pool) and an actual hot tub. The slides -- hahahah -- they don't slide. The kids went down the slide and would get stuck half-way down because there's no water in the middle of slide. Rooms: Good - actually a bright spot here... had a Junior Suite, beds were clean and comfortable, bathroom and shower was fine, balcony was fine. Clean. Embarking/Disembarking - best part of cruise was getting on, then getting off the ship. Very well organized, fast and error free. Read Less
Sail Date July 2019
I was invited to join a family group to celebrate a birthday, and as the group was amazing, I did have a good time on this cruise. However, the decor of the ship was definitely the ugliest I have seen. The predominant color was dark ... Read More
I was invited to join a family group to celebrate a birthday, and as the group was amazing, I did have a good time on this cruise. However, the decor of the ship was definitely the ugliest I have seen. The predominant color was dark purple, with lots of neon thrown in. As Carnival does not have any side windows open on the pool deck, many people like to go up one level, where there are lounge chairs and you can enjoy the ocean breeze...but on the Sensation, you cannot enjoy the ocean views...as this is where the lifeboats are kept, blocking your view. There are many nooks and crannies throughout the ship, which means you often 'can't get there from here'. My room was by the midship elevators (my preference for getting around easily), but this elevator did not go all the way up to the pool. Had to walk a flight of stairs to get there from mid ship. This was true for the Serenity deck as well...stairs only to reach. In fact, there were many instances where you needed to use stairs...and for this reason, I would definitely not recommend this ship for those with mobility issues. Also, many of the staircases needed seemed hard to find (like hidden passageways!). On the positive side, embarkation was a breeze (15 min. from drop off to onboard), the Serenity Deck was a wonderful oasis, and the food was not as bad as I had been led to believe (though not great either). If you are looking for an inexpensive option and find one on the Sensation, go with a good group and make the best of it. That's what I did. Read Less
Sail Date March 2019
Let me start off with this was my first cruise, although I was traveling with a sensoned veteran. Possibly my expectations were too high but this cruise delivered on almost none of my main points. The first look at the cruise ship.. it’s ... Read More
Let me start off with this was my first cruise, although I was traveling with a sensoned veteran. Possibly my expectations were too high but this cruise delivered on almost none of my main points. The first look at the cruise ship.. it’s OLD. Everything needs to be updated. Actually the ship just needs to be sunk. The pool is SOO small and so lame that I actually never got in it once the whole trip. It was layers on layers of people trying to wade in a small area. The “adult” only zone was nothing of excitement. Actually I hardly noticed it was there. The whole boat took about 6mins to lap around. Casino lame, club lame, improve comidians we’re awful. We often found our selves with nothing to do on the boat. The food was horribly. Low standards of cafeteria frozen food. Even the not so formal dinning rooms had awful food. We found ourselves searching for one decent meal the whole time. Read Less
Sail Date February 2019
First, we are avid cruisers with over 25 cruises. Although we take a few different cruise lines Carnival has been the one we have been on the most. We chose this cruise for my wife’s 60 Birthday because it was only 5 days and we had ... Read More
First, we are avid cruisers with over 25 cruises. Although we take a few different cruise lines Carnival has been the one we have been on the most. We chose this cruise for my wife’s 60 Birthday because it was only 5 days and we had just came back from the Carnival Breeze 7 day cruise 2 weeks prior. Let me say that we knew it would be a small ship and was one of their first, and we tried our best not to compare till the end. First thing is you should know there is not a great selection of food to eat which was disappointing. There is only 1 buffet for breakfast,lunch and dinner and it usually had the same thing everyday. If it wasn’t for Guys Burgers or the Pizza pirate it would of been salad everyday. The deli although wonderful on other Carnival ships was extremely disappointing on the Sensation. We both ordered a Reuben and it was all and I mean all fat and forgot the saurkraut. We did try a little something from the buffet everyday but one bite you just move the plate to the side you do not want to eat it. To the pizza pirate we go, which is very good. Also, the buffet closes at 2:30 everyday and they don’t care if your in line or not, they just start taking the food away. I went to the sweet bar to get a cookie and as I was reaching the tray went right out from me and the guy said, we’re closed. Not the friendliest crew around. The sweet bar we did try a little of everything, some good some not so good. We went to the restaurant a couple of nights hoping it would be better, well...whatever you do, do not order fish. It is so well done and over cooked you can’t eat it. The best thing we ate was the prime rib and shrimp pasta. Their signature dish for dessert is the Melting cake, which I have every time I go on a cruise. It was well done every time I got one. If you don’t know what it is you would probably love it. The cake should be in the middle filled with chocolate that is just like a liquid. It is usually a chocolate lovers dream. On the last night I figured I try one more time and again well done. I asked our waiter if they changed the receipe and he looked and said, oh my well done,let me get you another, he brought out 3 and finally there it was, The carnival chocolate melting cake the way it should be. The last night was southern fried chicken. You could not chew it, we saw table after table sending it back. Sea day brunch wasn’t bad, but beware of the eggs benidict. It was hard boiled eggs, not once but every time I ordered them. With that being said, even though you have much fewer selections to eat they should at least have the same standards of food they have on other Carnival ships. If they did I wouldn’t even be writing this. As far as our room, we have had all different types of rooms from suites to interior rooms. As long as the room is comfortable no biggie, we only sleep in it. We had a porthole room which to our surprise was extremely roomy. The only complaint is there is no refrigerator so if you bring your own soda or order water there is no way to keep it cold. They will bring you a refrigerator only if you have medication to keep cold and you have to ask. There is a safe in the room but you have to use your drivers license or a credit card to use it. No charge but who wants to carry around 2 important items all the time. Also, if you need a make up mirror bring one, these rooms do not have one like the other ships although they do have a hair dryer. We always bring our own toiletries because they stopped putting them in the room. I mean they give you little packages of soap and there is shampoo and body wash. They will also only do your room once, your choice morning or night. No more morning and night. Also, bring something to stay warm in your room, like a parka lol, You can only control the fan speed, there is no thermostat so you pretty much freeze all the time. The entertainment was ok, comedians so so, nothing great just ok. Although Dion (Cruise Director)is a hoot he can only do so much. The Quest is a lot of laughs so I recommend getting there early and don’t miss it. Although it says scavenger hunt you do not leave the plaza and believe me you have never seen anything like it. Most were first time cruisers so if you don’t know what it is you won’t stay. Everyone we saw that were first timers we told them not to miss it. But if your easily offended it’s not for you and it’s for adults only. Absolutely no children and if you go you will understand why. Now let’s talk about the shops, they have beautiful jewelry but they are extremely pushy and don’t let go. If you go in for one thing they try to talk you into spending thousands more. One guy was chasing me out the door trying to get me to purchase something I just wanted to look at.. so if you ask to look at something that you like and are considering buying they will try to push you into buying something else. Look on the islands first before buying on the ship, although they can be just as pushy on the island they can take no for an answer. Now onto the spa. Enjoyable yes, but wait for their specials or go to the ladies pamper party. That’s were they give you the best deals. Instead of spending 200 on a message at the pamper party it’s 100 dollars. But again also beware, they try to sell you Elemis products for everything. I made the mistake many years ago and bought what they suggested for the tune of 300. Well, you can get they same products on Amazon so beware. Just take the card they write everything down on and if you like it get it elsewhere. Now the cruise itself was all in all nice and relaxing and we met a great couple to do everything with. The last day of the cruise did not have a lot of activities to do. It was mostly Jewelry blowout sales. We did have a good time and if the food was up to Carnival standards it would of been a great getaway. Read Less
Sail Date February 2019
This was my first cruise ever. 30 years old, surprised my husband for his 30th bday this week. Decided to take my 5 yr old along with us. Trip was Miami to key west to Cozumel and back to Miami. I’m surprised I’m the first one to ... Read More
This was my first cruise ever. 30 years old, surprised my husband for his 30th bday this week. Decided to take my 5 yr old along with us. Trip was Miami to key west to Cozumel and back to Miami. I’m surprised I’m the first one to review because we just got off the ship today but it was a hell of an experience! Being my first cruise I didn’t know what to expect. But we traveled from NC(13hr trio to Miami) ONLY because I didn’t want to go to the Bahamas through Charleston. I purposely drove the extra 10hrs to go further south. Well Key west was ok. Just shops and restaurants. Second day should have been Cozumel but we were woken at 6:30am with an intercom call that we had to reroute to Nassau due to a crew member being hurt and needing no to be airlifted. So Nassau was the last place I wanted to visit, hence the drive to Miami. Nassau was dirty, boring, much cheaper trip than a Cozumel trip, so I believe I should be refunded in some way. But the kicker is...we were woke up at 3am this morning by people yelling “fire!!!” Outside our room. Ship was on fire on our hallway, the whole floor 6 was evacuated to the Lido deck. I had to wake my 5yr old up, with lifejackets fearing for our lives! They handed out blankets and we were made to wait. We were there til 5:30am so of course we didn’t get a bit of sleep to begin this 13hr trip home. Our room smelled horrible of smoke and our kid has lung issues so we should have never been sent back to the rooms. (Had to get luggage and had three hours to kill til we docked). Then when leaving, floor 6(who was up since 3am due to a fire!) was not priority to get off the ship. We should have been pushed first because we have had a terrible night, no sleep...but I felt like we just got kicked to the curb and were made to sit on the deck waiting for our floor to be called. Rude. Being my first time cruising, I will prob never go thru carnival again. Ever. Unless they apologize in some way and offer some sort of compensation for one of the worst experiences of my life! Read Less
Sail Date February 2019
I’ve gone on four cruises including this one. This is my third ship; i went on the Carnival Victory twice and on a Royal Caribbean ship once. I enjoy carnival’s friendly staff and excursions and affordability. This was the best value ... Read More
I’ve gone on four cruises including this one. This is my third ship; i went on the Carnival Victory twice and on a Royal Caribbean ship once. I enjoy carnival’s friendly staff and excursions and affordability. This was the best value trip around this time of year considering number of nights, ports, and total cost, according to a spreadsheet I had put together. The cruise director, Deon, was great. Very energetic and friendly with an infectious joy. The staff were all pretty friendly. I like that they make the effort to remember your name and smile and say hi when they see you. The ship itself is in poor condition. There is a very distinct smell of sewage at decks 3 through 7 in the hallways. There are only two laundry rooms with 3 W/D combos and 2 ironing boards each. The ship’s body has a lot of rust and old water stains. Our bathroom had half its lightbulbs out. There is only one outlet in the room we were in (interior double porthole), as well as one outlet in the bathroom that will only work if you have the light switch on. The shower water pressure is good, and the water gets hot almost instantly. It’s pretty difficult to get drinking water. There aren’t any water fountains of any sort. You can buy bottled water for $3.75 or go to the dining halls, or drink the water from the sink. Activities on the ship weren’t too varied. Karaoke, live music, and shopping took up most of the docket. I was happy to see the love & marriage show in the schedule, but wish there was also a battle of the sexes game and some other games with audience participants. With three of our five days being at sea, a better variety of hands-on events and not just performances would have been more stimulating. The excursions we took were amazing! Dunn’s River Falls and Zip line in Ocho Rios Jamaica was adventurous and fun. Rides to excursion weren’t too long. The Kayak and stingray City was absolutely the highlight and my favorite thing out of all cruises I’ve taken so far. We kayaked at a leisurely pace through the mangroves and saw lots of iguanas and even got to hold a jellyfish. We had ample time in stingray city. Everyone got to hold the stingray and take pictures, with time to spare. Be prepared to bring cash to tip your excursion guides and drivers. Despite the great excursions, the poor quality of the ship really brought down the experience for me. I’m not a seasoned cruiser quite yet, but in comparison to the three others I’ve taken, this is the worst ship by far. I just couldn’t get over the smell. They also didn’t have any staff performances at dinner time, which was always my favorite part of the carnival cruises. Any time we had to disembark the ship, it took almost 30-45 minutes and it was hectic and unorganized. They could easily have cut the time in half if they had opened another line (which they definitely could have—there was a whole lane just not being used) for onboarding and offboarding. I hope they retire this ship soon. Dining options were good. Our server always forgot my soda whenever I ordered one, though. They would charge me and then I would have to ask for it again halfway through my main course. I personally don’t think the soda package is worth it unless you drink 2+ sodas at lunch and dinner. You have to go to the bar to get sodas for lunch. Other ships I’ve been on had Coca Cola Freestyle machines to dispense soda at your own leisure. Read Less
Sail Date January 2019
This ship is old and needs to be taken out of Carnival's fleet. When I walked into our cabin it smelled like raw sewage. I thought that maybe the staff had used the bathroom right before we came into the room. We had an interior room ... Read More
This ship is old and needs to be taken out of Carnival's fleet. When I walked into our cabin it smelled like raw sewage. I thought that maybe the staff had used the bathroom right before we came into the room. We had an interior room and the bed for me and my husband were twin beds (a top and bottom bunk). The chair and bench in the room were dingy and torn and I had to put a towel over them to sit down. I went to Guest Service and informed them of the smell and about the bed. They came and sprayed the bathroom and brought in another fold out bed and put it beside the bottom bed. The mattress was so soft (just not a good bed). I didn't smell the sewage smell anymore in our room, but did smell it in the hallway. The towels were dingy and hard. There were sink holes in the hallways and in the staterooms. The lunch and dinner on the Lido was not good (breakfast was good). It took us over an hour to get our food in the Ecstasy dining, so we stopped going. Deon, the Cruise Director was great and the entertainment was great too. I will not cruise on this ship again and wouldn't advise other people too. Pay a little more money for a better ship. We enjoyed our excursions. Read Less
Sail Date December 2018
Chose this cruise as a quick get away weekend with my daughter. there was a hurricane in the gulf and it did impact our trip, but really was happy with the direction of the Captain. Staff is so overworked. Our steward appeared to have ... Read More
Chose this cruise as a quick get away weekend with my daughter. there was a hurricane in the gulf and it did impact our trip, but really was happy with the direction of the Captain. Staff is so overworked. Our steward appeared to have little time to meet us but he did a very good job considering he had more than 20 rooms each day. The cruise is very inexpensive but with that come a less desirable type of guests. Rules of decor and dress are not enforced and cheap and tacky was the clothing in the dining room. In the past, if a guest was not properly dressed, they were "encouraged" to either change or go to the buffet. Bathing suits with see through cover-up, cut off jeans with rear ends hanging out, baseball caps on sideways and saggy jeans were seen each visit to the dining room The recreation staff were efficient but once again way overworked. You could see them running from one event to another it appeared as if the entertainment staff consisted of 4 people. I am sure they are dead at the end of each day. The low cost of the cruise may be bringing in more people, but the service and quality has gone down considerable. I doubt I will come back to Carnival for future cruise. Read Less
Sail Date October 2018
This was our third cruise on Carnival (5th overall) and, to be honest, I don’t think I will cruise with them again. This ship was very rundown and dirty. Our stateroom was not that bad except for the carpet, which was filthy. I don’t ... Read More
This was our third cruise on Carnival (5th overall) and, to be honest, I don’t think I will cruise with them again. This ship was very rundown and dirty. Our stateroom was not that bad except for the carpet, which was filthy. I don’t think our stateroom was vacuumed the whole time we were there as there was a piece of food or something under the desk when we got there that was still there when we left. The mattress was a little hard but the rest of it was OK. The worst thing, though, was the excursion we did in Ocho Rios. It was the Island Tour and Bamboo Beach Break. It was supposed to make 4 stops before ending up on the beach. At only two of those were we allowed to get off the bus. Mainly they were restroom stops where the line to use the facilities was long and then it was “get back on the bus.” After the first stop, we pulled over in a parking lot and were told there was something wrong with our bus and we needed to wait for them to bring us another bus. They didn’t say what was wrong with the bus, just said it was for our safety and that it wouldn’t take away from our beach time. We waited maybe 1/2 hour for the new bus after being told, “It’s 10 min away.” “It’s 5 min away.” and it ended up taking much longer than that. Next “stop” was the old church built in the 1500s. We basically just drove up to it, turned around and drove away. Our guide said we were not allowed to get out and enter the church unless we were Catholic but I saw someone else’s YouTube video of the same tour and they actually got out, walked around the church and even when inside. So, that was a lie and I think it was really due to our long wait for them to bring us another bus. We ended up at the Bamboo Beach Club where the tour description said we would be “shown to a chair on the beach and brought a cool drink.” In reality, we were handed a drink from a tray when we exited the bus. Our group of chairs were actually the furthest away and on a very rocky, tree lined part of the beach. By the time we reached the area where we were told to sit, the ice in my drink was melted so I asked for more which, of course, never materialized. We had to step over rocks and tree roots while carrying a drink and then down a rocky slope to even get to the beach. I had seen other’s pictures where the chairs we right on the shore so you could walk directly into the water without all the climbing. The description also said food would be available for purchase, so I assume there was little snack bar something on the beach. It ended up being a three-course lunch for either $17 or $22 and you had to buy the drink extra. It was either that or you got nothing. I ended up purchasing the jerk chicken meal for $17. To be honest, it was not that great. The chicken was good but the rice and coldeslaw seemed bland to me and she kept forgetting my soup. When it finally arrived, it was good, some sort of fish soup and the best thing about the meal. My sister had the fish option for $22 and was served first but they kept forgetting her silverware. So, her meal got cold while waiting for utensils. They also kept forgetting my brother-in-law’s beer, so he actually did not get it until he was finished with his meal. I went to the restroom, which was back by where the bus was parked and, when I came out, was told it was time to get back on the bus. We hadn’t had out desert yet so they ended up bringing us our desert to eat on the bus. It seemed mostly a setup to put Jamaicans to work, so you can’t fault them for that. I just wonder how much of the money they get for those meals. The activities on “sea days” seemed kind of rushed and were always late starting. My husband likes to play corn hole and, for this activity, they only let you have one throw the first time. If you didn’t make it on the board, you were automatically out. Also they were positioned at the end of the bar so you could not see the rest of the participants from where we sitting in the bar. We saw two comedians, one of which was great and the other was not good at all. He even kept commenting about how people weren’t laughing. The variety show was music and dancing was just so so. But, the biggest thing I noticed is that the staff seemed less attentive than on other Carnival ships I’ve been on. On other ships, if you order a drink the first night, that drink is waiting for you on other nights or at least they ask you if that is what you want to drink . On this ship, I had to ask for my drink every night and sometimes it was not brought to me until mid-meal. Also, it seems like a small thing, but we did not have towel animals in our room every day, haha! Only the first, fourth, and fifth days. As I said, it’s a small thing, but we look forward to opening our door and seeing what the animal will be! Carnival is billed as “the fun ships” and we’ve always had a great deal of fun on every cruise but this one. I guess our expectations were just too high! Read Less
Sail Date September 2018
Very disappointed in the Carnival Sensation. Cruise date was September 6th thru 10th, 2018. My boyfriend and I were in need of a relaxing vacation. Boarding was quick and easy just had to wait for room to be ready. We get to the room it ... Read More
Very disappointed in the Carnival Sensation. Cruise date was September 6th thru 10th, 2018. My boyfriend and I were in need of a relaxing vacation. Boarding was quick and easy just had to wait for room to be ready. We get to the room it was good until.... I see there was black mold in the shower (I have attached pictures). As you can see in the pictures there is a lot and completely visible (not sure how that got missed in the cleaning process). I have allergies and on prescription medication.Then the king bed would not stay together. We told room service after the first night and he said he would take care of it and he did not. Dining took 35 minutes to even get the first part of what we ordered. Then to top it off walking down the hallway there was a strong smell of someone smoking weed in their cabin and nothing was done about it until the last night. When we returned from our excursion it was to late to go to the dining room, so we proceeded to get pizza well that was not happening there was a line of about 10 people with one person making pizzas and they were not very friendly.. Read Less
Sail Date September 2018
After planning this family vacation for 28 people for over 13 months, carnival let me down extremely. I want to make sure i am transparent on this review so that others can use this to make a better decision than I did when planning. 1. ... Read More
After planning this family vacation for 28 people for over 13 months, carnival let me down extremely. I want to make sure i am transparent on this review so that others can use this to make a better decision than I did when planning. 1. My carnival travel agent was Yanely Pardo. Very courtesy and friendly young lady. She helped book over 25 persons on this cruise for us. We thought that most of us would be book in side by side rooms, but when we arrived for some reason we were very scattered on the ship making it hard to enjoy being together, but that was a very minor issue. 2.The ship was fair. It seem to be a very old ship but it was kept fairly well and was clean enough to be comfortable. We had an ocean view cabin on deck 4 and it was okay. Everything worked properly and we were able to be comfortable while in the cabin. 3. Dining was a very unfortunate part of the cruise. The food was tasteless. The buffet served a different themed food every night (ex. Caribbean, French etc), but food was not seasoned well. For dinner at the Fantasy dining room the food was the same; tasteless. Portions were small, but fair. 3a- the bottomless and cheers programs are a rip off. For the cheers program they ask that every adult in the room purchase the package at 50+ dollars a night which is not fair especially if there are others that do not drink in the room. The bottomless drinks we purchased for the kids did not include bottled water (this is stated on the site, but i over looked it so this is not on them, but I do find it unreasonable to not add water in a package with juice and soda). 4.Water activities for the kids. on this particular boat there was 1 water section for the toddler kids. The website states that toddlers are not allowed to wear swimmers or any thing of that kind that resembles a diaper and we also failed to notice this fine print, but the issues was not with the rule but more the RUDENESS of the staff when trying to address us about my nephew wearing a swimmer. When I inquired on why they explained so then I asked what they would suggest because he has paid the full amount to enjoy all activities on the boat. The staffer (who had no sincere concern on helping the situation) tells me that he take it off and just wear the trunks. While he was explaining this to me the Housekeeping supervisor comes in and starts to impatiently tell me why he could not wear the swimmer and annoyed he starts to speak slowly as if I didn't understand English. Even went as far as telling me that I could do what ever I needed to do. Which then made me irate and i went down to guest services to ask for his supervisor only to get someone under him! Very poor customer service in this situation that created a unpleasant mood for our family on this cruise. 5.Servicers on the ship drive on getting you to purchase more more and more because they get tips off of everything you purchase. My husband purchased several buckets of beers (which includes 4 beers for $24 yes $24) One of his servers brought back a ticket for 8 beers (this is double the amount as well as in tip amount). 6. Since there were almost 30 of us we decided not to use any of Carnivals excursion they offered on the site (extremely expensive). We ended up going to Playa Mia Grand Beach park. Each adult paid $45 for entry & buffet (only juice and water included). Kids under 11 years paid $35 for the same. 7. Guest services- Although most guest service reps were kind and helpful there was one gentlemen who seemed to be annoyed with having a job. I reviewed my invoice and found a $51.80 charge for service (maid, kitchen staff). so I asked what it was for and he then told me that it was a mandatory charge per person. So i left it alone only to find out the next morning that it was only a recommended charge and that i prepaid for it for myself and husband prior to the cruise. I asked another young lady to remove the charge for the children (3 kids) and she did and handed me a receipt for the removal of the charge, but the next day once I received the invoice i was charged the $51.80 for each child anyway. Although this was my 1st cruise and I was not sure what to expect the overall experience wasn't as grand and wonderful as we had hope it would be. Planning for 13 months to arrive and having staff be insensitive and unaccommodating as well as having servicers nickel and dime us at every chance did not make the trip fun or relaxing at all. I would not recommend a Carnival cruise to anyone and would not spend my own money on booking with them again. So much confusion and extra fees. I plan on trying another cruise line soon to see how the experience is suppose to be before determining if i am going to cruise regularly. Read Less
Sail Date September 2018
Ship: The Sensation is a much older ship. However, this does not justify how dirty and run down it was. The decks needed refinishing, and the public areas were not cleaned or maintained well. As an example, the smoking section was ... Read More
Ship: The Sensation is a much older ship. However, this does not justify how dirty and run down it was. The decks needed refinishing, and the public areas were not cleaned or maintained well. As an example, the smoking section was filthy most of the cruise. Even early in the morning there would be plates, cups, and food sitting around (left over from the night before), and the ashtrays seemed to always be overflowing. Atmosphere: Overall, this is nothing short of a frat party, all day – every day. Beer being sold by the yard, guests drinking to excess, and pot being smoked in cabins and on the smoking deck. If you are an early riser looking for some quite time, note that the music will be banging on deck. Cabin: We stayed in a Veranda Suite. The room was badly maintained. The air conditioner did not work appropriately, the shower faucet handle fell off three times, the Kleenex box holder fell off the wall two times, the curtained were ripped in several locations, and the room was generally run down and tired looking. Dining: The buffet was hit or miss. The pizza station had good pizza, but just be prepared to wait in line. They also had a sandwich station, wherein you could order sandwiches made to order. Guy’s hamburger restaurant had great burgers and fries. We ate in the dining room one night, ordering the lobster. The service and our meal were very good. Note, that if you want lobster or steak, you will pay an additional $20.00 per person. Entertainment: we attended two shows, and both were very good. Service: I rated service poor, as service in the bars varied. It was normal to wait 15-20 minutes at the bar for a drink. If it were busy, the wait at the bar could be much longer. This may be attributed to running their bars short staffed. As for a waiter actually coming around and serving you, it may be much faster to go get your own drink. Read Less
Sail Date September 2018
If this is your first cruise, you MAY enjoy it. It being our 5-6th time, this was by far the worst. First time sailing with Carnival and might be the last. Trying to be optimistic and blaming it on this specific ship but we’ll see. We ... Read More
If this is your first cruise, you MAY enjoy it. It being our 5-6th time, this was by far the worst. First time sailing with Carnival and might be the last. Trying to be optimistic and blaming it on this specific ship but we’ll see. We chose this cruise because it was going to the two island we were dying to see. Carnival SENSATION sailed to Nassau, Half Moon Cay, and Grand Turk on Sept. 1-5th. Ports were amazing just as imagined. However, the ship... geesh. Sensation was extremely outdated and rusty. TAKE CARE OF YOUR SHIPS CARNIVAL! Some of the couches in the lounges I was terrified to sit on. Looked dusty and old. While going to watch a show, for lack of better terms- the “mini drink table” connected to each individual seat, fell on my ankle! Like we weren’t having a ‘great’ time already! Oh best part, ready? THERE WAS ONE POOL. The staff - house keeping was amazing. We had Fredie in M26 and Dedy in R98. Both two amazing guys. The Dining Room staff was for the most part great! We had one guy who seemed to be having a bad day and taking it out on his tables. The Lido staff ( buffet area I believe) was nice, speedy, and polite. When we just boarded the ship we were a bit lost on where to go. There was at least 5 crew members surrounding us and not one stepped up to help. We are used to staff being extremely friendly and going above and beyond for cruisers. Food- having ice cream 24/7 was fantastic. Entertainment - Very limited. Those that did perform did great. Bingo host was awesome - BAM! Shore excursions - We did snorkeling in Grand Turk with the Chukka crew. Tito and Johnathan had a lot of patience, super fun, and great instructors! Best part of the trip!!!! Read Less
Sail Date September 2018
Embarkation was smooth as we were priority. we headed towards our room at about 1:30 and wallah, it was ready! Our cabin was spacious, our balcony has seen better days, some of the clothing drawers were broken. Buffet Food: ... Read More
Embarkation was smooth as we were priority. we headed towards our room at about 1:30 and wallah, it was ready! Our cabin was spacious, our balcony has seen better days, some of the clothing drawers were broken. Buffet Food: disgusting. I don't understand how people piled their plates with the slop they served. I was getting some fruit one day and one of the workers took the serving spoon from my hand and told me the buffet is closed to go to the other side. i was dumbfounded. Sit down breakfast. Healthy choices and better than the buffet, great service but very slow. Guys Burger Joint: very good! they give you a burger and fries, you basically build your own burger with toppings. Burrito place: I had a shrimp burrito, no flavor. it would have been nice if they had guacamole, nope. sit down dinner: much better than the buffet offerings. service was OK. I had prime rib one night and they brought me a ham steak! it was disgusting. One night i ordered a decaf coffee, never saw it. They over cooked our steaks. the best part of our meal was the baked potato and steamed veggies each night. I did have the salmon twice and i must say it was good. Nassau, Bahamas. We did the private island beach break with lunch. it was beautiful. choice of lunch is limited to the day's specials. when we returned they dropped us off by street vendors. Very smart on their part... however, we didn't purchase anything. Half Moon Beach: Beautiful! clear water, soft sand. we skipped the buffet and ate on the ship. Turks & Caicos: Grand Turk looked beautiful from the ship. as soon as we got off the ship to go to the beach, the vendors started in. finally weaved our way to some beach chairs. plopped our stuff down and made our way to the water. here's where it got interesting, we had to make our way through sea weed. it was everywhere, along the shore and in the water. we navigated through the sea weed and made it to some rocks only to be attacked by fish! it was like a scene from Piranha. LOL serious! i think they were attracted to the colors on my swim suit. that was that, we got out of the water and headed towards Margaritaville; huge pool, lots of margaritas for purchase. lots of drunk folk. lots of unattended kids. Pool is 4 feet at the deepest point. We attended the Love and Marriage show, it was funny and i'm glad we went! My husband used the gym and he said it was great! We had perfect weather the entire trip. Read Less
Sail Date August 2018
My husband and I took this cruise to celebrate our Anniversary. We booked a balcony room and we were excited to go to a couple of islands we had not been to. Let me start by saying the staff and the excursions were amazing - no issues. ... Read More
My husband and I took this cruise to celebrate our Anniversary. We booked a balcony room and we were excited to go to a couple of islands we had not been to. Let me start by saying the staff and the excursions were amazing - no issues. The staff was very friendly and we had a great time in the ports of call. This review is based on the ship and our stateroom. The ship is old and in need of repairs and upgrades. We stayed on the Upper level and from Day 1 before we ever left port, our stateroom toilet had issues. Day 1 we attempted to flush the toilet and it didn't work....tried again, and finally after about a 10 minute delay it flushed. Day 2 our toilet worked great, no issues. Day 3, woke up to get ready to go to Half Moon Cay and my husband attempted to flush the toilet....nope, didn't work. Kind of bad when I had to get dressed to leave my stateroom so that I could go to another floor and find a public restroom to use. Asked the stateroom steward if there were issues and he stated there were issues and they were working on it. OK, great they are working on it. We leave and go to the island all day and come back and see that our toilet had been flushed so figured it was working. Well, we assumed WRONG! Nope, toilet didn't flush. At this point we went to Guest Services and the lady we spoke with didn't seem to care too much that our toilet didn't work. Didn't apologize and only said that a small section of the ship still had plumbing issues and they were still working on it. GREAT, more having to leave our rooms to find a public restroom. Sometime later in the evening on Day 3 the toilet worked. Our balcony glass was so filthy and dirty, it was very hard to see out of it. It looked like it had not been cleaned in a few months. The floor had not been vacuumed prior to our arriving and there was so much dust on the chair in the room and on the shelves. Luckily I travel with Clorox wipes and I wiped and cleaned all the hard surfaces in my stateroom. In the dining room they don't remove the unused wine glasses and water glasses from the people who just left the table. I watched several tables that had children that touched the glasses and ran their hands over the rims. No wonder people get sick on the ships. My husband and I got steak the first night and both were so tough you couldn't even cut it. They brought us another one and it wasn't much better. Stay away from the Flat Iron steak on the menu, unless you like to eat jerky. We were afraid to order the $20 upgrade steak, in case it would be the same way and we would waste money. This was not our first cruise and not our first with Carnival, but I'm afraid this will be our last with Carnival. Our Anniversary vacation was good and relaxing. We loved their island, Half Moon Cay. One of the best beaches and swimming spots we have ever been too. The sand was like powdered sugar and the water is so crystal clear, it's like being in a swimming pool. We loved the islands. Our issue is with the ship and the staterooms. Read Less
Sail Date August 2018
Family vacation with friends, the cruise was on 4 days , 2 days was at sea with not much todo and one of the days was at half moon cay which was just hanging at the beach all day, no shopping just on the beach! And the free water and ... Read More
Family vacation with friends, the cruise was on 4 days , 2 days was at sea with not much todo and one of the days was at half moon cay which was just hanging at the beach all day, no shopping just on the beach! And the free water and lemonade was too far away to walk back and forth! The food could have been better on the cruise, no variety same food everyday! Orlando and Deon were great entertainment! But overall the trip was nothing to brag about! Oh and Naussau was much better. We ordered more room service than anything! I don’t want to see another hamburger! Because that’s mainly what I ate because they didn’t have a good variety of food! The staff was friendly! Oh the sit down dinner at night was terrible. It took over 40 mins for our food to arrive and then my food was not seasoned at all! Then they charged my husband $25 gratuity and he didn’t even go to dinner! Read Less
Sail Date July 2018
This is my third cruise, the second with my family. After being on all three line, royal Caribbean, norwegian, and then carnival, I have come to enjoy cruise vacations for their service, food, activities and amentities. For the past five ... Read More
This is my third cruise, the second with my family. After being on all three line, royal Caribbean, norwegian, and then carnival, I have come to enjoy cruise vacations for their service, food, activities and amentities. For the past five days, guests aboard the carnival sensation were trapped in what I would call a torture vessel due to a ruptured septic system. While i am giving this cruise a poor rating, I will admit what i believe to be the good parts of this vacation For starters, Orlando our cruise director was charasmatic, energetic, and overall a superb cruise director. In my past cruises, i paid no attention to the cruise directors, however Orlando was successful in creating a fun enviornment for guests of all ages. I tip my hat to him for doing his job the best he could with the situation on the ship. The activities were ok, not great. The comedians gave us some laughs, but dont expect your sides to split. The shows had some very talented singers as well. At port, the towns were a lot of fun. We went to Nassau, Half Moon Cay, then Grand Turk. One major thing that annoyed me was the guy who ran the bingo games. He was severely annoying to the point that made my bingo experience tragic. The food did not blow me away, but it did not make me sick like my past two cruises have. So I cant be upset with that. I will approve of the quality of the food, diversity of options and quantity available throughout the nights. Guys burger bar was delicious but i do have to complain about the service I noticed. There is a menu next to the line with various choices of burgers. Any time I would ask them to make me one, I was ordered by the staff behind the counter to go to the self service bar and make it myself. What I find so ridiculous is that they have these toppings behind the counter in front of them. God forbid they put a slice of tomato on my burger when I ask, perhaps the ship may have sank. I did not eat at the blue iguana, however my family gave it good reviews. As for the restaurants, there was never a long wait for lines, and there were always interesting choices. Service was good and it was fun to watch them dance. Now it is time for my real critiques of this boat. Id like to start off by acknowledging the rancid smell of feces and gas that was present throughout the whole ship. When I first walked into my room, it was as if Mike Tyson had punched me in the face with a dirty sewage rag. My poor parents had to fight for their lives in order to make it to guest services to complain about it as the smell only got worse as you made your way through the boat. Thankfully, guest services were recpetive to our complaints and had reimbursed us some money. In the past three trips i’ve been on, i’ve never been subject to such a stench because of the carelessness of ship management. I feel bad for the next group of people who stay on that boat. Be prepared with industrial amounts of febreeze, gas masks, and a hazmat suit for good measure The overall cleanliness of the boat was about the same of your county jail. Stained sheets, dirty glass and silverware, you name it. I noticed the grime on the walls of my room, and on the last day we noticed someone blew their nose into the curtain of our room. The sinks were slightly rusted, but nothing to serious. The floor of our bathroom was caving in, i probably could have fell right through if the boat hit a big wave while I was in the shower. All in all, my family and I had a good time. The reason being is because we kept making jokes about how bad the amentities were on the boat. I suggest you take a cruise in a row boat to Nassau rather than the sensation because you will not be subject to the smell of pure anus. Read Less
Sail Date July 2018
I chose this cruise because I thought it would be a good way to travel on holiday and I have been on several cruises before and have had very good experiences in the past. This cruise however, was a huge disappointment. I will say that the ... Read More
I chose this cruise because I thought it would be a good way to travel on holiday and I have been on several cruises before and have had very good experiences in the past. This cruise however, was a huge disappointment. I will say that the services in the dining room and the staff that cleaned our room were excellent but that was the extent of it. I preordered a Wi-Fi plan before embarkation and the Wi-Fi plan barely worked the entire trip. In the past when I had a Wi-Fi plan I never had issues with getting the Wi-Fi to work but on this trip the Wi-Fi hardly worked at all and I didn't have a cheap Wi-Fi plan either. I know you can't control the weather but it rained/was cloudy the entire trip and we ended up having to change port of call one day. Instead of going to the planned Half Moon Cay (which was the whole reason we even booked this particular trip) we ended up going to Freeport and had to book an excursion for that day. It was so windy that you couldn't even enjoy the beach. The next day in Nassau when we went to our planned excursion we ended up leaving nearly 30 minutes later than the planned time because we were waiting on late arrivals even though we were told to be on the pier by 10:00a.m. and the ticket time said to be there by 10:15a.m. and the departure time was set for 10:30a.m. The ship ended up calling us back about an hour before our planned time (3:30p.m.) so we ended up having to leave at 2:00 p.m. because it was a half hour boat ride back to the pier where the ship was docked. We got to the beach that day around 11:40a.m and ended up only getting about 2 hours on the beach and we were actually supposed to have 4 hours (that's what we paid for when we booked it). The first day in Freeport when we did the excursion I have to say it was very organized. The second day in Nassau when we did the excursion it was nothing but chaos. I think this has a lot to do with the fact that at the island where the beach is they have a lot to do. They have the stingray adventure, swimming with dolphins, the private cabanas, swimming pools, and the beaches. Everyone who signs up to do one of those things (and possibly something else) goes to this island. It was chaos getting there and it was chaos getting back. At one point I wasn't even sure I was still in the right place to get where I was supposed to go. Read Less
Sail Date May 2018
small ship usually we prefer not so much trouble getting into shows, casino was small and not much going on, left two shows not keeping our interest, asked to leave our cabin so they could clean it several times, they spent more time in ... Read More
small ship usually we prefer not so much trouble getting into shows, casino was small and not much going on, left two shows not keeping our interest, asked to leave our cabin so they could clean it several times, they spent more time in my cabin then i did, asked for compensation, 50.00 on board credit on my next cruise, my next cruise will not be with carnival and we are gold members!!! asked for catsup at dinner and never received it, vip tender but no one knew anything about it i was at guest services four times, asked for ice in my room and it didnt appear, ordered room service because we didnt go to dinner and they now charge for room service, left my bottle of rum i purchased there because the line was so long i was going to miss my flight hope they enjoy it, called customer care,but they really dont care, someone else will book the room Read Less
Sail Date May 2018
This is my 3rd with carnival, i love carnival cruises it is always a party. However this ship was just the opposite. The crew was rude. It didn't have much fun things to do. At least in my opinion. The bars were packed, the pool was ... Read More
This is my 3rd with carnival, i love carnival cruises it is always a party. However this ship was just the opposite. The crew was rude. It didn't have much fun things to do. At least in my opinion. The bars were packed, the pool was packed the last day on the day at sea me and my husband decided to sleep and order room service. the waiter at dinner was slow and rude. only went to dinner one night. The water from the fountain tasted bad. We had to buy a case of water, where on the other ship i was fine with the water from tap. We went to Cozumel and key west which the ports we perfect! but the debarkation at the end of the cruise was ridiculous. We waited and waited and waited to be called. Which was pretty bad. I wont sail again on this ship. Well at least try not to because carnival is great but this ship is pretty bad. Read Less
Sail Date April 2018
We chose this cruise for the Sail Dates and the Destinations because our kids 14 and 12 were on spring break. We also had our 17 yr. Old Niece with is us. This was our 2nd. Cruise, but first was with Carnival. Our first cruise was with ... Read More
We chose this cruise for the Sail Dates and the Destinations because our kids 14 and 12 were on spring break. We also had our 17 yr. Old Niece with is us. This was our 2nd. Cruise, but first was with Carnival. Our first cruise was with Disney. (Disney pampers you!) First of all, Embarkation went really smoothly. When we finally got in our Room U-88 (SUITE) we found that the room was not as clean as it should have been, we mentioned it and it was taken care of right away, the room steward (Nancy) was so sweet, but she shed tears over the missed mess and explained to us the she was training New crew and she was sorry for not double checking! Training seemed to be an issue ship wide, as Sensation must be a training ship. Older crew training younger crew. As I said before we had 3 teenagers with us, not much for them to do, sure they had their Camp Rooms to go to; if you want to go to very small, crampt, stuffy rooms. The swimming pool is also really small (Don't trust pictures) and loaded with kids and so were the 2 hot tubs. The adult only section was also really small with no pool only 2 hot tubs. Needless to say too small of areas for the amount of people on ship. Food, okay I am kinda a picky eater, but to me their was not much to choose from other than Guy's Burger Joint. Sit down dinners were nice, but limited unless you paid more. The buffet lines for Breakfast and Lunch were extremely long and the food was not a warm as it should have been. 24hr. Pizza was okay, if you want paper thin pizza and somewhat burnt! If you want better breakfast go to the dinning room and order from the menu vs the buffet; no lines and made to order food! 24hr. Ice Cream was also okay if you like soft serve (Ice milk) not scooped. You only get scooped in the resturant. Bottomless Bubbles, not really worth it, if you want soda from a can and flat tasting. And you can only get 1 glass every every 15 mins. We are not drinkers so the Cheers package need not apply. As for other drinks, the water that was available was okay, but kinda musty tasting. They also offered self serve Lemonade and Iced Tea, no other juices were offered! The entertainment was good, but 1/2 hr. To 1 hr. Shows. Could have been longer since there was not much else to do! Overall, we had a good time, but what we takeaway from this cruise would be, do more research on the ship and it's amenities. Read Less
Sail Date March 2018
This was our 8th cruise, all on Carnival. So we were excited to cruise on the Sensation after hearing of the renovations. However, it was the most boring cruise we taken on Carnival. 1. The large TV in the pool area, played only ... Read More
This was our 8th cruise, all on Carnival. So we were excited to cruise on the Sensation after hearing of the renovations. However, it was the most boring cruise we taken on Carnival. 1. The large TV in the pool area, played only pictures of fish swimming. They must have forgotten we were at sea. Not one music video was played. Just fish swimming. Maybe a new cruise director would be helpful. 2. The DJ played about 20 minutes at a time. Once a day 3. There were not that many shows. 4. Drinks consisted of ice, ice and more ice. 5. The ports were very nice (it's the carribian) 6. Our steward was very very nice and attentive. We couldn't wait to get off that boring ship. This was echoded by many others. We will continue to cruise with Carnival but NEVER AGAIN on the Sunshine again. I do not recommend this ship. Read Less
Sail Date March 2018
Carnival Sensation Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 3.7
Entertainment 3.5 3.7
Public Rooms 4.0 3.8
Fitness Recreation 4.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.7
Enrichment 2.0 3.2
Service 4.0 4.1
Value For Money 4.5 3.8
Rates 3.0 4.3

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