1 Helpful Vote
Sail Date: September 2018
I've booked on carnival in the past but this was by far one of the best experiences I've ever had on board. I planned this cruise as a great getaway for both my husband as well as myself. We got on board and was immediately welcomed by the ... Read More
I've booked on carnival in the past but this was by far one of the best experiences I've ever had on board. I planned this cruise as a great getaway for both my husband as well as myself. We got on board and was immediately welcomed by the staff on board as well as our stateroom steward Mr. Pierre. Every night when we would come back to our room everything was clean. Our beds were made every night. The shower was clean, the bathroom was clean and sanitized. Mr. Pierre made sure that we felt right at home. The crew worked very hard, and they accommodated us very well. The omelets on the Lido deck were my favorite, and there was so much to choose from day to day. I couldn't speak more highly of my service team in the Ecstacy dining area, they were phenomenal. Special thanks to Mr.Nelson(Headwaiter), Mr. Setiawan, and Mr.Besim. You guys were awesome! Next time I book it will be back on this same ship, and I hope that I meet these same wonderful people. Read Less
1 Helpful Vote
Sail Date: September 2018
We had our adult children pick this cruise and went with them. Price was a big factor. I would not do a 5 day cruise again after being on 7 n 8 day cruises. Seemed very rushed all week. No lobster offeredto on regular menu unless you paid ... Read More
We had our adult children pick this cruise and went with them. Price was a big factor. I would not do a 5 day cruise again after being on 7 n 8 day cruises. Seemed very rushed all week. No lobster offeredto on regular menu unless you paid extra. Service was really good. Love Carnival but not the Sensation. It needs some major renovations. It was also hard to get around...confusing floor plan. This was our 13th cruise so we had a lot to compare it to. Love our ports of call! Nassau, Half moon cay and Grand Turk. The entertainment was ok. Really wished they did more around the pool such as the 1 dance party. Did not really feel the Cruise director Kevin interacted with the guest that much. Only time we saw him was during actual events for a short time. Really like how easy embarkation and disinformation was. Great improvement over other cruises we have done. Read Less
2 Helpful Votes
Sail Date: September 2018
So we were looking for a quick getaway and happened upon this cruise, got a great deal. As it got closer, we were reading other reviews on this site and got really nervous. However, we needn’t have worried!! Everything about this ... Read More
So we were looking for a quick getaway and happened upon this cruise, got a great deal. As it got closer, we were reading other reviews on this site and got really nervous. However, we needn’t have worried!! Everything about this trip was great. We had a Junior suite, so not sure if that had anything to do with it, but our Embarkation was the easiest we’ve come across in over 10 cruises. Disembarkation was also very smooth, although we had another excursion planned in Miami so that may have helped as well. We enjoyed the food, the entertainment, and the excursions. The only downside was that on day 2, a shipmate apparently vomited in the pool amd the pool was closed for probably 48 hours while they drained and cleaned it. We had planned to stay on the ship and enjoy the pool while docked in Nassau (been there multiple times) but the pool was shut down, so that was disappointing. The fan in our bathroom did not work which was really not a problem until we took showers too closely together and set the fire alarm off with the steam. The fire crew was very nice :) the Blue Iguana Cantina was fantastic, breakfast is served out there in the mornings as well, so instead of fighting the crowd in the big buffet, we ate by the pool every morning. The shows were all very, very good!!! They do not advertise the content of the shows, so go to them all so you don’t miss anything! One of the shows was 70’s era music and it was fabulous. Half Moon Cay was AMAZING, we booked a 9:00 excursion (horseback riding) so were first off the ship and able to secure beach chairs no problem. Half Moon Cay easily the best stop on this cruise, hands down. All in all, we were not disappointed at all. No smell that I’d read about in other reviews (believe me, i would have noticed!) the food was great, never met a steward/waiter etc that wasn’t smiling and greeting me. Dining staff greeted us by name and knew exactly my preferences by dinner #2. Same service I’d experienced on Royal Caribbean, just a more casual atmosphere. Loved every minute!! Read Less
1 Helpful Vote
Sail Date: September 2018
This was our third cruise on Carnival (5th overall) and, to be honest, I don’t think I will cruise with them again. This ship was very rundown and dirty. Our stateroom was not that bad except for the carpet, which was filthy. I ... Read More
This was our third cruise on Carnival (5th overall) and, to be honest, I don’t think I will cruise with them again. This ship was very rundown and dirty. Our stateroom was not that bad except for the carpet, which was filthy. I don’t think our stateroom was vacuumed the whole time we were there as there was a piece of food or something under the desk when we got there that was still there when we left. The mattress was a little hard but the rest of it was OK. The worst thing, though, was the excursion we did in Ocho Rios. It was the Island Tour and Bamboo Beach Break. It was supposed to make 4 stops before ending up on the beach. At only two of those were we allowed to get off the bus. Mainly they were restroom stops where the line to use the facilities was long and then it was “get back on the bus.” After the first stop, we pulled over in a parking lot and were told there was something wrong with our bus and we needed to wait for them to bring us another bus. They didn’t say what was wrong with the bus, just said it was for our safety and that it wouldn’t take away from our beach time. We waited maybe 1/2 hour for the new bus after being told, “It’s 10 min away.” “It’s 5 min away.” and it ended up taking much longer than that. Next “stop” was the old church built in the 1500s. We basically just drove up to it, turned around and drove away. Our guide said we were not allowed to get out and enter the church unless we were Catholic but I saw someone else’s YouTube video of the same tour and they actually got out, walked around the church and even when inside. So, that was a lie and I think it was really due to our long wait for them to bring us another bus. We ended up at the Bamboo Beach Club where the tour description said we would be “shown to a chair on the beach and brought a cool drink.” In reality, we were handed a drink from a tray when we exited the bus. Our group of chairs were actually the furthest away and on a very rocky, tree lined part of the beach. By the time we reached the area where we were told to sit, the ice in my drink was melted so I asked for more which, of course, never materialized. We had to step over rocks and tree roots while carrying a drink and then down a rocky slope to even get to the beach. I had seen other’s pictures where the chairs we right on the shore so you could walk directly into the water without all the climbing. The description also said food would be available for purchase, so I assume there was little snack bar something on the beach. It ended up being a three-course lunch for either $17 or $22 and you had to buy the drink extra. It was either that or you got nothing. I ended up purchasing the jerk chicken meal for $17. To be honest, it was not that great. The chicken was good but the rice and coldeslaw seemed bland to me and she kept forgetting my soup. When it finally arrived, it was good, some sort of fish soup and the best thing about the meal. My sister had the fish option for $22 and was served first but they kept forgetting her silverware. So, her meal got cold while waiting for utensils. They also kept forgetting my brother-in-law’s beer, so he actually did not get it until he was finished with his meal. I went to the restroom, which was back by where the bus was parked and, when I came out, was told it was time to get back on the bus. We hadn’t had out desert yet so they ended up bringing us our desert to eat on the bus. It seemed mostly a setup to put Jamaicans to work, so you can’t fault them for that. I just wonder how much of the money they get for those meals. The activities on “sea days” seemed kind of rushed and were always late starting. My husband likes to play corn hole and, for this activity, they only let you have one throw the first time. If you didn’t make it on the board, you were automatically out. Also they were positioned at the end of the bar so you could not see the rest of the participants from where we sitting in the bar. We saw two comedians, one of which was great and the other was not good at all. He even kept commenting about how people weren’t laughing. The variety show was music and dancing was just so so. But, the biggest thing I noticed is that the staff seemed less attentive than on other Carnival ships I’ve been on. On other ships, if you order a drink the first night, that drink is waiting for you on other nights or at least they ask you if that is what you want to drink . On this ship, I had to ask for my drink every night and sometimes it was not brought to me until mid-meal. Also, it seems like a small thing, but we did not have towel animals in our room every day, haha! Only the first, fourth, and fifth days. As I said, it’s a small thing, but we look forward to opening our door and seeing what the animal will be! Carnival is billed as “the fun ships” and we’ve always had a great deal of fun on every cruise but this one. I guess our expectations were just too high! Read Less
Sail Date: September 2018
Very disappointed in the Carnival Sensation. Cruise date was September 6th thru 10th, 2018. My boyfriend and I were in need of a relaxing vacation. Boarding was quick and easy just had to wait for room to be ready. We get to the room it ... Read More
Very disappointed in the Carnival Sensation. Cruise date was September 6th thru 10th, 2018. My boyfriend and I were in need of a relaxing vacation. Boarding was quick and easy just had to wait for room to be ready. We get to the room it was good until.... I see there was black mold in the shower (I have attached pictures). As you can see in the pictures there is a lot and completely visible (not sure how that got missed in the cleaning process). I have allergies and on prescription medication.Then the king bed would not stay together. We told room service after the first night and he said he would take care of it and he did not. Dining took 35 minutes to even get the first part of what we ordered. Then to top it off walking down the hallway there was a strong smell of someone smoking weed in their cabin and nothing was done about it until the last night. When we returned from our excursion it was to late to go to the dining room, so we proceeded to get pizza well that was not happening there was a line of about 10 people with one person making pizzas and they were not very friendly.. Read Less
3 Helpful Votes
Sail Date: September 2018
After planning this family vacation for 28 people for over 13 months, carnival let me down extremely. I want to make sure i am transparent on this review so that others can use this to make a better decision than I did when planning. 1. ... Read More
After planning this family vacation for 28 people for over 13 months, carnival let me down extremely. I want to make sure i am transparent on this review so that others can use this to make a better decision than I did when planning. 1. My carnival travel agent was Yanely Pardo. Very courtesy and friendly young lady. She helped book over 25 persons on this cruise for us. We thought that most of us would be book in side by side rooms, but when we arrived for some reason we were very scattered on the ship making it hard to enjoy being together, but that was a very minor issue. 2.The ship was fair. It seem to be a very old ship but it was kept fairly well and was clean enough to be comfortable. We had an ocean view cabin on deck 4 and it was okay. Everything worked properly and we were able to be comfortable while in the cabin. 3. Dining was a very unfortunate part of the cruise. The food was tasteless. The buffet served a different themed food every night (ex. Caribbean, French etc), but food was not seasoned well. For dinner at the Fantasy dining room the food was the same; tasteless. Portions were small, but fair. 3a- the bottomless and cheers programs are a rip off. For the cheers program they ask that every adult in the room purchase the package at 50+ dollars a night which is not fair especially if there are others that do not drink in the room. The bottomless drinks we purchased for the kids did not include bottled water (this is stated on the site, but i over looked it so this is not on them, but I do find it unreasonable to not add water in a package with juice and soda). 4.Water activities for the kids. on this particular boat there was 1 water section for the toddler kids. The website states that toddlers are not allowed to wear swimmers or any thing of that kind that resembles a diaper and we also failed to notice this fine print, but the issues was not with the rule but more the RUDENESS of the staff when trying to address us about my nephew wearing a swimmer. When I inquired on why they explained so then I asked what they would suggest because he has paid the full amount to enjoy all activities on the boat. The staffer (who had no sincere concern on helping the situation) tells me that he take it off and just wear the trunks. While he was explaining this to me the Housekeeping supervisor comes in and starts to impatiently tell me why he could not wear the swimmer and annoyed he starts to speak slowly as if I didn't understand English. Even went as far as telling me that I could do what ever I needed to do. Which then made me irate and i went down to guest services to ask for his supervisor only to get someone under him! Very poor customer service in this situation that created a unpleasant mood for our family on this cruise. 5.Servicers on the ship drive on getting you to purchase more more and more because they get tips off of everything you purchase. My husband purchased several buckets of beers (which includes 4 beers for $24 yes $24) One of his servers brought back a ticket for 8 beers (this is double the amount as well as in tip amount). 6. Since there were almost 30 of us we decided not to use any of Carnivals excursion they offered on the site (extremely expensive). We ended up going to Playa Mia Grand Beach park. Each adult paid $45 for entry & buffet (only juice and water included). Kids under 11 years paid $35 for the same. 7. Guest services- Although most guest service reps were kind and helpful there was one gentlemen who seemed to be annoyed with having a job. I reviewed my invoice and found a $51.80 charge for service (maid, kitchen staff). so I asked what it was for and he then told me that it was a mandatory charge per person. So i left it alone only to find out the next morning that it was only a recommended charge and that i prepaid for it for myself and husband prior to the cruise. I asked another young lady to remove the charge for the children (3 kids) and she did and handed me a receipt for the removal of the charge, but the next day once I received the invoice i was charged the $51.80 for each child anyway. Although this was my 1st cruise and I was not sure what to expect the overall experience wasn't as grand and wonderful as we had hope it would be. Planning for 13 months to arrive and having staff be insensitive and unaccommodating as well as having servicers nickel and dime us at every chance did not make the trip fun or relaxing at all. I would not recommend a Carnival cruise to anyone and would not spend my own money on booking with them again. So much confusion and extra fees. I plan on trying another cruise line soon to see how the experience is suppose to be before determining if i am going to cruise regularly. Read Less
1 Helpful Vote
Sail Date: September 2018
I chose this cruise due to the length, ports of call, and price. I did a lot of research before the trip and knew what to expect. I think any cruise (just like life) is what you make it. If you are a negative person who finds fault in ... Read More
I chose this cruise due to the length, ports of call, and price. I did a lot of research before the trip and knew what to expect. I think any cruise (just like life) is what you make it. If you are a negative person who finds fault in everything, then you probably won't enjoy this ship. Otherwise you will have a great time. There were five people in my party and this was a girls trip. Ages ranged from 18-47. Everyone in the group had a great time. Embarkation and debarkation were quick and easy. Great food options were available. The food was very good for the most part. Drinks were great. We loved the main dining room (Fantasy), Guy's Burgers and the Cantina. Buffet is typical buffet. There was always something that appealed to me on the menu. There were only a couple of dishes that I didn't think were fantastic. If you choose Anytime Dining, ask for Horace's section-he and his assistants were fantastic. We found them on the third night and requested their section for the remainder of the cruise. There are plenty of activities to stay busy if you want. There are also quiet places if you prefer. It's a small ship and there are a few decks where you can't go from bow to stern, but that's not a big deal to me. Even though this is an older ship, there were always people cleaning and I never encountered anything but cleanliness. The inside cabin was great. There were three of us, so it was a little tight with a trundle, but manageable. There is plenty of storage and the bathroom is a good size. The staff was the best part of being on the ship. Everyone was professional and pleasant. They worked very hard to make the cruise experience great. I would definitely go on this ship again. Port Reviews: Nassau is not my favorite port, mainly because there are always several ships docked and it is very busy. However, there is a variety of shore excursions to pick from and you can explore on your own. This time we did a walking tour of downtown and it was great. In addition to seeing all of the popular tourist sights, we found a few surprises along the way. Everyone we encountered was friendly (we stopped several people and asked for directions) and we felt safe, even in the non-touristy/rundown section we passed through. Half Moon Cay is the BEST beach ever! Totally perfect. We rented a cabana and it was worth every penny. Even if you don't have the money to get a cabana, you can find plenty of shade farther down the beach. This was my first time visiting Grand Turk and I can honestly say that it isn't one of my top favorite ports, but we had a good time and I would visit again. The people we encountered were very friendly, even though the area outside of the Cruise Center is very rundown. We rented a golf cart-it was very slow-and toured about half of the island. We stopped at a couple of beaches and then went to Jack's Shack for a late lunch. BEST fried grouper ever (and I am from Florida). Great food, drinks and people there. The dogs are the most polite beggars I have ever met. lol Read Less
1 Helpful Vote
Sail Date: September 2018
We booked this 5 day cruise for the price and the ports. It was our 5 year anniversary and we decided on a cruise. Overall, it was "ok". We enjoyed the 3 ports (Nassau, Half Moon Cay & Turks) and our dune buggy excursion. ... Read More
We booked this 5 day cruise for the price and the ports. It was our 5 year anniversary and we decided on a cruise. Overall, it was "ok". We enjoyed the 3 ports (Nassau, Half Moon Cay & Turks) and our dune buggy excursion. There were too many children on the cruise, for my taste. The ship, on the other hand, needs some major updating and additional restaurants. We found the food to be bland. The burgers at Guy's burger joint were pretty good but you get tired of them after day 3. The deli, pizza and seaview buffett food was a "miss". We ate in the Ecstasy dining room and the food was "hit and miss". On a positive note, the staff were excellent...both the serving staff and the stewards. Very friendly, professional and helpful. I would suggest spending a few more dollars and booking a newer ship. We will cruise again but not on this ship. Read Less
2 Helpful Votes
Sail Date: September 2018
Ship: The Sensation is a much older ship. However, this does not justify how dirty and run down it was. The decks needed refinishing, and the public areas were not cleaned or maintained well. As an example, the smoking section was ... Read More
Ship: The Sensation is a much older ship. However, this does not justify how dirty and run down it was. The decks needed refinishing, and the public areas were not cleaned or maintained well. As an example, the smoking section was filthy most of the cruise. Even early in the morning there would be plates, cups, and food sitting around (left over from the night before), and the ashtrays seemed to always be overflowing. Atmosphere: Overall, this is nothing short of a frat party, all day – every day. Beer being sold by the yard, guests drinking to excess, and pot being smoked in cabins and on the smoking deck. If you are an early riser looking for some quite time, note that the music will be banging on deck. Cabin: We stayed in a Veranda Suite. The room was badly maintained. The air conditioner did not work appropriately, the shower faucet handle fell off three times, the Kleenex box holder fell off the wall two times, the curtained were ripped in several locations, and the room was generally run down and tired looking. Dining: The buffet was hit or miss. The pizza station had good pizza, but just be prepared to wait in line. They also had a sandwich station, wherein you could order sandwiches made to order. Guy’s hamburger restaurant had great burgers and fries. We ate in the dining room one night, ordering the lobster. The service and our meal were very good. Note, that if you want lobster or steak, you will pay an additional $20.00 per person. Entertainment: we attended two shows, and both were very good. Service: I rated service poor, as service in the bars varied. It was normal to wait 15-20 minutes at the bar for a drink. If it were busy, the wait at the bar could be much longer. This may be attributed to running their bars short staffed. As for a waiter actually coming around and serving you, it may be much faster to go get your own drink. Read Less
1 Helpful Vote
Sail Date: September 2018
If this is your first cruise, you MAY enjoy it. It being our 5-6th time, this was by far the worst. First time sailing with Carnival and might be the last. Trying to be optimistic and blaming it on this specific ship but we’ll see. ... Read More
If this is your first cruise, you MAY enjoy it. It being our 5-6th time, this was by far the worst. First time sailing with Carnival and might be the last. Trying to be optimistic and blaming it on this specific ship but we’ll see. We chose this cruise because it was going to the two island we were dying to see. Carnival SENSATION sailed to Nassau, Half Moon Cay, and Grand Turk on Sept. 1-5th. Ports were amazing just as imagined. However, the ship... geesh. Sensation was extremely outdated and rusty. TAKE CARE OF YOUR SHIPS CARNIVAL! Some of the couches in the lounges I was terrified to sit on. Looked dusty and old. While going to watch a show, for lack of better terms- the “mini drink table” connected to each individual seat, fell on my ankle! Like we weren’t having a ‘great’ time already! Oh best part, ready? THERE WAS ONE POOL. The staff - house keeping was amazing. We had Fredie in M26 and Dedy in R98. Both two amazing guys. The Dining Room staff was for the most part great! We had one guy who seemed to be having a bad day and taking it out on his tables. The Lido staff ( buffet area I believe) was nice, speedy, and polite. When we just boarded the ship we were a bit lost on where to go. There was at least 5 crew members surrounding us and not one stepped up to help. We are used to staff being extremely friendly and going above and beyond for cruisers. Food- having ice cream 24/7 was fantastic. Entertainment - Very limited. Those that did perform did great. Bingo host was awesome - BAM! Shore excursions - We did snorkeling in Grand Turk with the Chukka crew. Tito and Johnathan had a lot of patience, super fun, and great instructors! Best part of the trip!!!! Read Less
Carnival Sensation Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 3.5 3.7
Entertainment 3.5 3.7
Public Rooms 4.0 3.9
Fitness Recreation 4.0 3.6
Family 4.0 3.6
Shore Excursion 4.0 3.7
Enrichment 2.0 3.2
Service 4.0 4.1
Value For Money 4.5 3.8
Rates 3.0 4.3

Find a Carnival Sensation Cruise