1,049 Carnival Sensation Cruise Reviews

My husband & I had low expectations after reading the negative reviews. We have been on 20 prior cruises between multiple cruise lines. We decided a few weeks out to go on a short winter getaway and this cruise fit perfectly in our ... Read More
My husband & I had low expectations after reading the negative reviews. We have been on 20 prior cruises between multiple cruise lines. We decided a few weeks out to go on a short winter getaway and this cruise fit perfectly in our time frame. We were both pleasantly surprised with the ship and our cruise experience. The ship had been refurbished in lot of areas a couple of months prior which helped. The pool was a nice size and had plenty of chairs surrounding it. The bar service was better than our 4 prior cruises and in general the service on this ship was a better than prior cruises. Even though there wasn't a Steak House, we were happy with the food & service in the dining room. Normally we eat in the Steak House 2 -3 times during a 7 night cruise. Did miss the wine you only get at the Steak House. All the Entertainment on board was very good, again better than previous cruises. The band was a standout, they played a variety of music and kept everyone dancing. Our favorite bar is the Alchemy Bar and the service is always first rate. If you like craft cocktails and willing to try something new, this is the place for you. We loved the ports - Key West was a lot of fun and Cozumel is always a favorite of ours. Overall we were very happy with our cruise and would definitely recommend this cruise to our friends for a short getaway. Read Less
Sail Date March 2020
We had a group of 31 and the intent was for a party atmosphere and fun at sea, this was achieved. You will find this is a very very casual ship. If your your looking for opulence and serenity you may want to consider another ship or cruise ... Read More
We had a group of 31 and the intent was for a party atmosphere and fun at sea, this was achieved. You will find this is a very very casual ship. If your your looking for opulence and serenity you may want to consider another ship or cruise line. I’m not a big complainer especially at this price point however these are a few experiences that I found disappointing. The main dining room food was poor and the service was equally poor. I had mixed reviews within our group between great and bad. I highly recommend the burger bar and buffet for hot fresh food. Our cabin was clean but ur dude went awol the day before the cruise was over. Lower your expectations and have a great time, bring more money and less clothes. Party Hats not Top Hats. Not for everyone. Overall it is worth the money but the ship is dated, the staff a bit uninspired and a majority of the food was JV. Bon Voyage. Read Less
Sail Date February 2020
After reading all the negative reviews of this boat I was terrified of what was to come but was pleasantly surprised. The boat is smaller but there was loads to do and the service and food were all great. I've cruised before and the ... Read More
After reading all the negative reviews of this boat I was terrified of what was to come but was pleasantly surprised. The boat is smaller but there was loads to do and the service and food were all great. I've cruised before and the food was some of the best I've had! A word of warning... the boat did get a bit tippy at points which I heard was due to the lack of stabilizers. I would reccomend packing gravel or some kind of seasick medicine if you're sensitive to motion. The ports were incredible with Turks and Caicos my fav. We did the stingray kiss encounter and it's something I'll never forget. There is a beach right at port so you could just relax all day here. Amber Cove was also good with a massive swimming pool and waterslides. We traveled with our kids who are are 9 and 6 and loved it. My only negative is the shows are not nearly as good as some I've seen on other cruise lines. The late night ones sounded good but weren't appropropriate to take the kids to. Overall an excellent holiday in the sunshine and I would reccomend this! Keep in mind it's an older boat with lots of purple and is a smaller ship...but get past that and you'll have a blast! Read Less
Sail Date February 2020
We chose this cruise based on price and sail dates. It was Thursday-Monday which made getting off work much easier. I was concerned about the boat after some of the reviews but soon realized it was much better. I think many of those poor ... Read More
We chose this cruise based on price and sail dates. It was Thursday-Monday which made getting off work much easier. I was concerned about the boat after some of the reviews but soon realized it was much better. I think many of those poor reviews come from unrealistic expectations. This cruise was cheap and most people I spoke to booked it for value and in the end, it was a great value. This ship is old and despite constant cleaning and maintenance by the crew, she is starting to show her age but everything worked and there was no sewage smell as described in other reviews. Our ocean view room was basic but very clean. The food was delicious, though there were some misses in the main dining room. Honestly, they tried to hard with fancy dishes. The burgers on the boat were insanely good. We all had at least one per day. The burgers during the sea day brunch were out of this world, like shockingly good. As for service, everyone worked hard to show us a good time, especially at Alchemy bar. The crew was friendly and accommodating, not one bad interaction to mention. I feel the key is to go into this with realistic expectations, it's not a luxury trip. If you sit back, enjoy the sun, and sip on a cold drink, you're going to have fun. As for ports, our stop in Key West was cancelled due to an intense storm. Luckily the ship cleared the bad weather in a few hours and we ended up having a nice day. We got some money refunded and got an extra four hours in Cozumel which was great. If you're going to Cozumel the Chef Maestro's cooking excursion was awesome. Read Less
Sail Date February 2020
I like going on a new year's cruise and I had experienced carnival cruises at least 6 times; this cruise was renovated in early 2017 according to their website. It's not acceptable to me how there were people smoking marijuana ... Read More
I like going on a new year's cruise and I had experienced carnival cruises at least 6 times; this cruise was renovated in early 2017 according to their website. It's not acceptable to me how there were people smoking marijuana in the smoking area and cruise members let it happen. Tables were dirty for a long period of time and no one visible to ask to clear table: so other than my dinner table at night; all this cruise I had to put dirty plates aside to sit down and eat; as well as other passengers . The pool was very small and the only one for the amount of passengers they have aboard. My dining table was 303; all the way to the back; not only everything and everyone was going through my table site but also 5 lights around me were broken and after complaining every night they finally fixed it on Thursday night. We actually joked around with the manager and asked him to at least compensate our table with a bottle of champagne and his answer was: be happy you have water. I ordered a cake for my daughter and the communication between guess services and cherry on the top manager was so poor that I had to make the guess service long line twice and still go to the restaurant to make sure the cake was ready before dinner time. The only thing the manager tried to do was to blame my waiter when he had nothing to do with their bad organization and lack of information for guest. Towels in the room were ready to be thrown in the garbage. There is not enough towels in the pool; always out of towels. Not enough activities. Time to spend on excursion is short; especially on Cayman island. Book your excursions with the cruise but eat wherever you want; those people are set up to make $$ with your shopping and dinning experience in jamaica. Buffett closed early; long lines for pizza; again lack of staff. plastic cups were dirty.only two jacuzzis; they were full all the time. Entertainment in the pool with Deon was not the greatest. One person in my party hurt their back on the slide and was lied about free mimosas and other stuff to lure you in. Poor shopping experience; very little selection on perfumes. Wet floors were not well supervised during raining times. Through out the day the boat felt dead. Piano bar was good. Amor cubano and the 70s show was excellent. Buffett food was horrible. No sports bars.The outside conditions of the cruise was scary also. Very poor hygiene; dirty carpet; 7th floor in the middle smells like foul sewage water; strong bad odor; which I think is a problem in all carnival cruises. I had a good experience with my dinning waiters Wity and saint. Hard workers ; friendly and very attentive. I booked this cruise since January; counted down my days to get in and visit Cayman islands but im very disappointed to the whole thing. Never again! I'm so upset that this is the longest review I had ever done and right after getting off the ship. I regret spending money on this family vacation. Also the professional pictures were touched up so much that they look worse and most of the guys taking this pictures don't put any effort on making you look good for it..they just don't care.you will think they want to sell the pictures. Read Less
Sail Date December 2019
First of all , let me start by saying that I have taken multiple new years cruise with carnival and other cruise line. My first impression was a worn down destroyed ship that needed a lot of work, but never thought that I would ... Read More
First of all , let me start by saying that I have taken multiple new years cruise with carnival and other cruise line. My first impression was a worn down destroyed ship that needed a lot of work, but never thought that I would experience a horrible sewage smell throughout the floor where my cabin was at all times!! (7th floor). My cabin was kept clean by my stateroom steward , WIRAT, VERY ATTENTIVE AND NICE. BUT TOWELS are OLD AND NEED TO BE THROWN OUT!!! My dinner experiences was nothing to brag about. Poor food selection but great service. Overall, the staff in the carnival sensation ship are wonderful, too bad the ship is in such a bad condition. There was rust and what appears as holes from the bottom part of the ship that I saw during debarkation . The ship should have not be allowed to leave the port under those conditions!! The tours offered by the cruise are good with the exception that you can not listen to the tour guide when there's a recommendation for local food and stores. Since it appears they take you where they might get a commission and no regards if the food is good or not. I would continue cruising but not sure if will ever go again on a carnival cruise due to my experience and definitely not on carnival sensation!!! Read Less
Sail Date December 2019
This was our first Carnival experience. I did the research on this boat far ahead of time and knew exactly what I was getting myself and my family into. Having done several DCL and RCL cruises prior we had low expectations, but even this ... Read More
This was our first Carnival experience. I did the research on this boat far ahead of time and knew exactly what I was getting myself and my family into. Having done several DCL and RCL cruises prior we had low expectations, but even this cruise was lower than I expected. Our embarkation experience was awesome as we did the Faster to the fun upgrade. We were checked in and on board Quickly. We were also allowed entry to our room right away w/this upgrade and that was smooth as well. However, the faster luggage to your room never panned out. We got our luggage after the general boarders. Called guest services (very rude) and finally was able to receive a credit for this lacking feature. We explored the ship which is truly 70’s decor in dark purple everywhere. Ship is fairly small and certainly dated but still seemed for the most part well cared for and kept consistently clean by staff. Met cruise director from (this man is an asset to Carnival because he literally made this trip for us. Every activity he headed was fun, energetic and funny! Love him! Our housekeeper Romeo...worked just bum off! Loved him too. Our wait staff (parichart, mark gregor and Juno) were equally efficient and fun. Sadly though, the food in the main dining room was actually often inedible. Many times food arrived looking like dog food slip and tasting like it too. I almost never hit the buffet on cruises but I went away from every meal hungry and headed to blue iguana, guys burgers or the buffet or pizza/deli station. The buffet wasn’t as awful as I expected. We were always able to find a seat in there. Loved the yogurt or ice cream options but often the ice cream would come out pure liquid so that was no food. Pizza was pretty good and deli station too. Guys burgers snd blue iguana also good. The water served at meals tastes so strange like well water. We’d bring our own bottled water nightly to dinner. The chocolate lava cake is over rated...I expected much better. I also couldn’t believe that they never once served French onion soup which is offered as an appetizer on other lines nightly. They had lots of trivia, but we didn’t partake as it takes place midship 9 right next to the casino and the smoke wafts right yo you in a very overwhelming way. Comedy was good (Ajai Saunders snd geechy guy), but I did notice lots of jokes were repeated in their shows. My biggest issue aside from the MDR food is the fact that from set sail to debarkation this ship swayed like crazy. In 11 cruises I’ve never been tossed around like that ever. We even were denied our private island stop at half moon cay because of it. Read Less
Sail Date December 2019
This cruise has been a horrible experience from day one. EVERY bit of this cruise, with the exception of the cleaning and wait staff, has been awful. I am severely lactose intolerant, and NEVER before have I had the flat refusal to make ... Read More
This cruise has been a horrible experience from day one. EVERY bit of this cruise, with the exception of the cleaning and wait staff, has been awful. I am severely lactose intolerant, and NEVER before have I had the flat refusal to make me something I could eat like I have on this cruise. I have starved for five days. I reiterate, I have paid an obscene amount of money to starve for five days. There hasn't been one ounce of sympathy nor had there been any effort at all to resolve this issue. Not even a "sorry". Just a, "no, you cant eat this". They have a minimal amount of dairy free options and the ones they do have are awful. How hard is it to cook a hamburger that isnt like eating sand or cook a steak that isnt horribly bland and tougher than my belt? Also, the lemonade, water, tea, and ice tasted horribly of chlorine. Now let's get to the wedding. The so called wedding director missed ALL of their scheduled meetings and had no clue what was going on. To make matters worse, once we got to the island the folks their yelled at us and chewed our backsides because SHE either didn't relay the information we were supposed to have or told us wrong. Now let's move on to the reception where the paid open bar was not a true open bar. To make matters worse, they served the children, I repeat CHILDREN, alcoholic punch, rum punch to be exact. This has been a horrendous experience from day one and I would not recommend the Carnival Sensation, let alone the Carnival Cruise Line, for any cruise. Read Less
Sail Date December 2019
We chose this cruise because we wanted to visit different islands for Christmas and we had not been to Turks & Caicos or to Half Moon Cay. This was the only option. I have done more than ten cruises in my life, but it was my first ... Read More
We chose this cruise because we wanted to visit different islands for Christmas and we had not been to Turks & Caicos or to Half Moon Cay. This was the only option. I have done more than ten cruises in my life, but it was my first Carnival. NEVER AGAIN. The ship is old, the decoration is very tacky, the whole ship smells of mold, sweat and grease. The curtains had poke holes throughout the ship. The swimming pool's water was brown. The buffet food looked like something you would eat in prison. At the formal dining restaurants, the food was better, but nothing compared to a Royal Caribbean or a Norwegian. However, if you paid extra to get the Specialty Menu, the food was delicious. The cabin carpet had stains. Entertainment was terrible, the only thing fun was the Cruise Director, he made the impossible to keep people entertained, but he was on his own at this mission. The cruise did not stop at Half Moon Cay and they only let us know about it an hour before the scheduled time, blaming the weather conditions (I had faced much worse weather and was always able to leave the ship). It was a terrible experience and I am never choosing Carnival again. Read Less
Sail Date December 2019
We are are family of four and we cruise every Christmas and then some. This has to be our 6th Carnival cruise and we are rating it as one of our worst. We chose this particular 6 night cruise because we had time constraints. Embarking ... Read More
We are are family of four and we cruise every Christmas and then some. This has to be our 6th Carnival cruise and we are rating it as one of our worst. We chose this particular 6 night cruise because we had time constraints. Embarking was almost foolproof, very organized and it took us less than 45 minutes to get onto the ship. The Sensation is a smaller ship than we are used to but that wasn’t much of a concern to us until a majority of the passengers became seasick due to the rough waters heading to Turks. To follow suite with some of the other reviews, the ship is old and that is clearly apparent especially with the rooms. One major complaint that we had was that the quality of the food was not good and they served the same variations everyday. To add insult to injury, if you ventured to order room service, especially after 6pm, there were up-charges on the menu items. Our particular cruise consisted of 3 stops beginning with Grand Turks. The day of our 2nd stop to Half Moon Cay, we were advised that due to sea swells and strong winds we could not board the shuttles to get onto the island. This would have been acceptable but they knew the night before that they weren’t going to get the passengers onto the island, they could have offered an alternative instead of just writing it off. I can’t say one bad thing about the staff aboard the ship as they make up for the mistakes made by management. We don’t think we will be going back to Carnival. Read Less
Sail Date December 2019
To celebrate anniversary and to sail with carnival which, I had not done in a year and a half. The room was nor properly cleaned there was hair in the toilet when we got to the cabin , the lido deck was not as clean as it should be and ... Read More
To celebrate anniversary and to sail with carnival which, I had not done in a year and a half. The room was nor properly cleaned there was hair in the toilet when we got to the cabin , the lido deck was not as clean as it should be and there were flies. The food was marginal could be better other cruise lined have a better dinner option than carnival's. This was my 10th cruise with carnival and i think the service have dropped over the last few years. The new cruise director Dion is doing a great job and perhaps the cruise director from the conquest should take a page from his book (came off the conquest on the 7th December). Comedy was ok The ship is very old and it shows as there were many areas around the exterior of the ship you can see rust although the interior is not too bad. Read Less
Sail Date December 2019
We are a 40'ish couple from Texas traveling without our kids. We chose the cruise to get to visit Cuba and had it booked before the latest change in June that Americans cannot travel to Cuba, so cruise ships would not longer be able ... Read More
We are a 40'ish couple from Texas traveling without our kids. We chose the cruise to get to visit Cuba and had it booked before the latest change in June that Americans cannot travel to Cuba, so cruise ships would not longer be able to stop there. Carnival offered a free cancel or a generous OBC due to the change. The airline offered no generous change option. We are not Carnival's target audience; we are not fun enough and don't stay up late partying. We stayed on the cruise, and it was a great get away. Embarkation: Embarkation was super quick. We had the 11:30-12:00 check-in time slot. We arrived and the boarding passes that I had printed did not have or printed without the barcodes, so they sent us to a lady standing nearby who quickly printed us each a boarding pass from a mobile device. It was then 11:27am, so they put us in the early/late line. There was no line, so we showed our passports, husband got his picture taken since his passport is older when he looked younger, went through security quickly, the allowed 12 can soda went through the x-ray machine with no extra table with people ripping them open. Then, we walked right on with no wait, just some twists and turns which seemed like a good amount of walking :). They also take your picture right before entering the gangway for face recognition that was used again at disembarkation. Muster was faster than our other Carnival cruise, which was good, but always seems silly to have those who slower leave first. Ship: It is an older ship and gets some bad reviews. My husband was trying to orient himself and noted the midship staircase was purple; I replied that I thought that they were all purple. I was not a big fan of the purple staircases/elevator areas and the colorful ship direction signs were bold. The buffet is small. I liked the layout of the theater; there is a row of two person tables and then space to walk so no climbing over people. That was on the lower level; the upper level looked hard to see from any seat, though we did not try to sit up there during a show. We also missed the promenade deck for after dinner walking, took a few windy night walks on the top jogging trail. But overall, the ship is fine and in good condition. Entertainment: We enjoyed Lowell Sanders stand up show; we attended the PG show. We had seen and enjoyed his act on a previous cruise. I was not a big fan of the previous comedian’s show. He did not have much material and was just interacting with the audience/possibly picking on some in the audience. We also went to the Clue game and did some trivia. Both were fun. With just one sea day, that is all we made it too. We did the water slides after already Grand Turk since we were already wet. We played putt-putt one day. It is challenging in the wind and with ship movement with the foam balls. I read to bring a real golf ball to avoid the issue but decided not to bring extra stuff. I will when the kids go with us over spring break, so they can play. The Alchemy drinks were good. I attached a picture of the full cruise entertain summary. Lastly, food: The food that was very good: teriyaki salmon, cakes (Carnival excelled at cakes and desserts in general -- Baked Alaska, cakes with good gauche icing, and creme brulee), and from the local menu: pepper steak. There was other good items from the local menu, but I have forgotten. The jumbo shrimp on formal night were not so jumbo. The buffet was missing India food, which my husband loves on cruises. The deli does not have the dark chocolate chip cookies on the sign menu. The pizza place menu has a hand tossed Caesar salad advertised, but I found in the evening that they just sent me to the salad bar. I had one deli sandwich that was pretty good. We did not try the pizza and missed the hot dog at the pizza place. I did not think the breakfast burrito was as good as our last cruise. I thought they had regular pork sausage before. The choices now are chicken sausage (not very good) and ham (not good quality – well formed and pressed). I had 2 guys burgers – very good. The first day they were trying to go really fast to get the line served, but it was leading to having trying to talk fast enough – no mayo, no that sauce, and many tossed out top buns. The MDR was slower the first 2 nights. Then they sped up, so much so, that the last 2 nights I felt we were being rushed. However, the last night we did make the 7:15 pm comedian show. With the exception of Sea Brunch, all of our waiters were excellent. Sea Brunch Caesar salad and filet were excellent. The waiters performed/danced in the MDR every night. I had a paid filet the last night; it was very good. We went to the MDR every night and had your time dining. Breakfast in the buffet was not as crazy as we feared (it is a very small buffet). We grabbed some items from by the pool because it was less crazy. One day, up earlier for Nassau excursion, there was no one in the omelet line, so I got one of those. They also have a bagel/toast line (with no line), toaster, and cream cheese outside. The water on the ship was gross (normally I like ship water), but overly chlorinated this time. Luckily, our included past cruiser bottles of water were huge. We would also use our overnight melted stateroom ice and ate the good Sonic-type ice from the buffet. Disembarkation: Disembarkation had more of a line, but not bad. We did the Carnival face recognition and then walked through customs. Read Less
Sail Date November 2019
My wife and I went on this cruise for our 25th Anniversary. The itinerary was Grand Turk, Princess Cays and Nassau. We embarked on the ship quickly and our room was ready as soon as we boarded the ship, Our luggage was waiting for us when ... Read More
My wife and I went on this cruise for our 25th Anniversary. The itinerary was Grand Turk, Princess Cays and Nassau. We embarked on the ship quickly and our room was ready as soon as we boarded the ship, Our luggage was waiting for us when we boarded. The excursions were all great. We ate in the dining room most of the time we were on board the ship, but we did eat at the Burger bar and buffet a couple times. The dining room was very nice and for the most part the dining room staff was very attentive to our needs and desires. For our 25th anniversary dinner (happened to be elegant night) we ordered the filet. It was a little rarer than I like it, but very good. The food on the buffet was good, we only ate there a couple times. The only complaint we had about eating in the dining room was during breakfast, the hash-browns were fast food style round patties. Everything else was above expectations. Note, I have read a lot of the reviews on this ship and set my expectations low. The room was normal for a ship this age, all the linens were great, the sheets felt comfortable, they were always clean and our porter was always attentive. We ordered room service a few times and it arrived quickly and was always fresh. The bathroom was kept clean (multiple times a day I would like to add), the water pressure and temp was sufficient. The room and public areas smelled fresh, not overly perfumed and the cruise director was great. In Grand Turk we did an excursion Reef, Rays and Cocktails. It was a great excursion. The crew was on top of everything and we always felt safe and we had a great time. The reef we snorkeled was incredible and the even though it took a little while for the rays to show up, it was great interacting with them in the wild. The drinks were great and the rum is really strong. During our time at Princess Cays we hung out on the beach and snorkeled, we brought our own snorkeling equipment and did it at our leisure, ended up spending over an hour and a half exploring the shallow reef off the beach, we saw a lot of different fish and the reef is really coming to life, it appeared to be a fairly new man-made reef. Lunch on the island left a little to be desired, the burger was really under cooked. In Nassau we decided to tour around the island and ended up at the Tortuga Rum store, sampled some rums and ended up buying quite a bit of rum to take home. We had a good time just exploring the area around the port. The people were all great. Overall I pleasantly surprised by our trip on Carnival Sensation, so much so that we got home and booked another cruise on this ship with the family. This time we are going to Grand Cayman and Ocho Rios we leave in a few days. We've taken quite a few cruises and reading through the reviews on this ship I was truly disappointed with the reviews, it seems like most people just want to complain about every least little thing. Read Less
Sail Date November 2019
This cruise to the Dominican and Grand Turk was a retirement gift from my co-workers. It was our first cruise and it was great. I will remember it always. Deon, who was our cruise director and a lot of the entertainment on the ship, made ... Read More
This cruise to the Dominican and Grand Turk was a retirement gift from my co-workers. It was our first cruise and it was great. I will remember it always. Deon, who was our cruise director and a lot of the entertainment on the ship, made this cruise the best time ever. He and all of the staff on the ship including Ivanna from Ukraine who was in the spa, Christina from Romania in guest services, Luisito from the Philippines our favorite waiter, Ramona our cabin steward and Rawanda from South Africa in the jewelry store treated us all like family. They were truly amazing people who got to know us and always welcomed conversation with us. They love their jobs and it shows in how they take care of everyone on the ship. Because of them we will return to Carnival for future cruises. As Deon said....we all came together as one big family on the ship, joined hands and shared our lives together as one big family for 5 days. Deon entertained us in the Fantasia lounge with Hasbro Games. He danced and sang for trivia and different events around the ship especially on the Lido deck. He was fantastic and got everyone involved. He was also very informative each day with what was going on and when so you could plan everything and not miss any major events. The food on the cruise was excellent especially the Guy’s burger joint and the pizza/deli. The buffets were also very good but the desserts were less than desirable. Thank goodness for the swirl cones they were always good. The bars were all phenomenal and loved kareoke! The excursions were okay at the Dominican and Grand Turk. We were not impressed with the tour of Grand Turk. They called a side street with shells and a few benches a nature preserve. The tour guide said “okay ladies and gents” a thousand times as he showed us just old dilapidated houses. The Dominican tour was better. We did not like the shopping experience at each port because we wanted to purchase more cultural items made by the locals and that was not an option. You could only buy junk from China in higher end shops that was the same in every store or high end jewelry that no one could afford. The beach areas were very small unless you bought excursions. The water and beaches were clean and beautiful. All in all being on the ship was the best part of our trip. Next time we will plan the more adventurous excursions. Read Less
Sail Date November 2019
We chose this cruise because Carnival gave us casino rates and Drinks on us it also fell on the dates for our anniversary .We have been on 7 cruises now and this was by far the worst but its still a cruise right. This ship has no ... Read More
We chose this cruise because Carnival gave us casino rates and Drinks on us it also fell on the dates for our anniversary .We have been on 7 cruises now and this was by far the worst but its still a cruise right. This ship has no stabilizers which I didn't think would be an issue we sailed on her before, but this time we had rough seas The bags were out all over the ship our 26 Yo had never sailed before was seasick the first 2 days poor guy.Anyway it was our 25 anniversary no recognition from Carnival at all(yes they were told in advance thru our PVP). I had to tell the Dinner staff myself so they would come sing for my wife our room steward was mia most of the cruise our cabin lights had a mind of there own turning on and off when they wanted we were in cabin U66 which is really 666 so we joked our room was haunted. At times there was a smell in the room we learned there was some sort of issue on the deck later. Now the staff on this ship was awesome our sons room steward Gede was great our dinner staff(Hakan,Budiana and yevhen) went well over to please everyone at the table. We enjoyed both the ports Amber cove We rented the poolside Cabana well worth the cost comfortable and cozy.Grand Turk we rented a Golf cart from Boogie then had lunch at Margaritaville (don't recommend its way overpriced)spent the rest of the day at the beach. I heard Deon was awesome we didn't see him much I'm guessing he was at things we weren't but James was great. Comedy shows were great we didn't do any of the shows been on carnival seen them many times they really need to update.Anyway the ship is old and really needs something or to be taken out. Read Less
Sail Date November 2019
Ship needs to be updated. Plumbing problems which resulted in the constant gurgling in the shower. Guest services was very attentive but the problem persisted the whole cruise. A constant banging on the pipes most mornings. That was an ... Read More
Ship needs to be updated. Plumbing problems which resulted in the constant gurgling in the shower. Guest services was very attentive but the problem persisted the whole cruise. A constant banging on the pipes most mornings. That was an irritant. We were on a much needed vacation. Rest was so needed. Our dining staff was awesome! Our Lido Deck selections were very tasteful. The staff we pass daily were quite friendly and spoke often. Our Diamond Level gift was in very poor taste. A lanyard with Carnival Cruise Line on it. How cheap! Embarkation is getting less complicated every cruise as long as you have your proper paper work completed. The ports were suitable. Disembarking went very well. Improvements were very noticeable. We didn’t cruise with anyone else this time. This is the first time we flew to Ft Lauderdale and then shuttled to the port in Miami. I was a little nervous about leaving out the same day we arrived, but it was okay. I would recommend this ship again ONLY after updating. Read Less
Sail Date November 2019
My daughter and her boyfriend booked this cruise on Carnival Sensation leaving Miami going to Key West and Cozumel for 4 nights and invited us to come along. We have cruised with Royal Caribbean 5 other times prior to this. This ship is in ... Read More
My daughter and her boyfriend booked this cruise on Carnival Sensation leaving Miami going to Key West and Cozumel for 4 nights and invited us to come along. We have cruised with Royal Caribbean 5 other times prior to this. This ship is in disrepair. We found rust and many things looking worn and broken. We were greeted at our expensive beautiful balcony stateroom by the overpowering smell of pot and very loud music coming from one of our neighbors. Next came the cabin steward just opening the door as I was Changing my clothes! First of all...when they say it's a party ship, believe them! The other passengers were awful. We found very few people that were not cursing,(vulgar f word, mother-fer,and so on) on the entire 4 night trip. Everyone was drunk and unruly. The other passengers were just generally very rude. There was also a hallway encounter with a man blasting a boombox! The entire atmosphere was just terrible. People yelling, shouting curses...even with children within earshot. You could not hear the people sitting with you at your table in the buffet because everyone was just yelling, screaming and shouting to people across the room! The food in the dining room and the buffet was inedible. I bought the unlimited soda package but didn't get the value from it because there are so few places to get a drink. There wasn't anywhere to get milk for our toddler except the breakfast buffet. I ordered milk at dinner in the dining room one evening and as we were leaving the dining room someone ran to catch up with us to finally give it to us...we had given up asking and decided to leave! Every time we tried to go to the buffet it was either fully or partially closed,(unless it was exactly at meal times). There was only pizza open in the buffet but the line was so long because everyone else wanted to eat too and it was the only thing open. The food staff in the buffet and dining room were very dismissive and abrupt whenever they interacted with us. My food was not hot in either the buffet or dining room. We couldn't fit in the one tiny pool on board it was so overcrowded,(not that I wanted to be in there surrounded by loud obnoxious drunk people bumping into us with my almost two year old). I could not wait to get off of the ship. That has never happened on Royal Caribbean. Our cabin had only one electrical outlet. The tv was old and small with nothing on it anyway. Our cabin steward never vacuumed our cabin or cleaned our bathroom. The larger ships we have been on were always smooth even in rough seas. I believe this ship was so rough because it's a smaller ship and therefore lacked the larger stabilizers the larger ships have. We were unable to use the play time for the toddlers as the times they had available was so limited. And last but not least, our cabin steward stole my expensive Samsung wireless earbuds. We were told they are not liable for theft and it's our loss! It was overall a terrible experience and we will never cruise on Carnival again. Read Less
Sail Date October 2019
It looks like Deon who is the star of the entire trip: is probably the hardest worker. Yes- everyone looks like they work hard but the teamwork is needed. Deon excellent with Motown event. The piano singer with beard as Elton John not ... Read More
It looks like Deon who is the star of the entire trip: is probably the hardest worker. Yes- everyone looks like they work hard but the teamwork is needed. Deon excellent with Motown event. The piano singer with beard as Elton John not good which is a shame because the other dancers/ singers are very good and devoted and better than him. I’m sure there’s a superstar within the team to replace him. He’s good looking and looks at people in the crowd with confidence but he’s creepy. The bus ride to excursion with new guy from sensation to 7 mile beach had no clue. He lost a paper with names and told us three diff times to leave. There were no lockers that we know of. Beach too packed like sardines but it was beautiful and clean. I just expected a better resort than this — coral reef. Looks thrown together and cheap. So we had to leave hour earlier because bus director told us wrong time , become sardine on bus and boat to ship. I loved it there but it was a mess. Hairy chest contest/ mix a drink contest mc Cruise Director Deon was wonderful- The song trivia is the best event at the ship because of him. Maybe he can train trivia leaders and move it to a quieter area as there were so many drunk, obnoxious people, it was hard to hear. Windows were so full of crud. A lot of people called our ship a rust bucket. That’s embarrassing. I wish you would kick out the boisterous drunks in whirlpools. This ship almost needs a security guard to move the obnoxious yelling and twerking women to a room. This is not a kid friendly shop. Bingo was a waste of money. Would try again if more tickets for money and better value but too expensive. Turkey with turkey dressing was amazing. Prime rib excellent and vanilla brûlée. Turkey deli sandwich and burger awesome. Breakfast great. The food on this ship was incredible. Studio VIP had one excellent singer a short girl. She has an amazing voice. Snorkeling in Ochos Rios was amazing and the snorkeling team on the bottomless boat were so proud of their island. He was caring and had great personality. They all laughed a lot. Even though the boat didn’t look like it would make it: I was proud to be on their boat! Water was amazing and coral and fish sighting good. They really bother you too much trying to sell the same goods in Ochos Rios. It almost felt like they were stalking and dangerous. We went back on the boat. If the boat could sell the Jamaican handicrafts on a craft night to help support them: it might help them more. I don’t think we will go back. If they were handcrafted like grand cayman: it would’ve been better. It just feels too distressed in this port. Bathrooms at beach and port were not nice. Hasbro Game Show was terrific Love & marriage was so funny Trivia business slogans was Good Comedian good. He picked on James and it took me a while to get used to him but he is definitely an asset as well due to his high energy and attitude. Our photog was very good. I wish the photos were smaller. He has good photo skills. Keep him and give him his own personal area and stress he does touch ups which is a plus. I love Grand Cayman but prob would not go back to Jamaica. I cannot believe the bathroom attendants kept the port bathrooms so clean. What a waste of time to get on tender in Grand Cayman . I wish we could avoid a tender. The public restrooms on boat were a mess. Carnival needs to spend money fixing up the Sensation as I doubt I’ll go on it again. There was mold throughout bathroom. Plan on three hours of embarkation which is a waste of time. This cruise is not good for families because of the clientele it attracts. It is an obnoxious, loud group and the entertainment brings that out Read Less
Sail Date October 2019
I am embarrassed to admit that this is my 8th cruise, but my 1st review. I finally decided to write a review for 2 reasons. because I have had the benefit of reading other reviews to help me make a decision and also, because I had trouble ... Read More
I am embarrassed to admit that this is my 8th cruise, but my 1st review. I finally decided to write a review for 2 reasons. because I have had the benefit of reading other reviews to help me make a decision and also, because I had trouble finding recent reviews of the Sensation. We did faster to the fun for the first time. Wasn't sure if it was really necessary on a smaller ship but it was pretty cheap so we decided to go for it. We arrived a few minutes before 11am and literally walked onto the ship. Probably took no more than 15 minutes for embarkation. It also came in handy when we needed to go to guest services a couple of times. The regular line was pretty long, but not ours. I have been on her sister ship so I knew what to expect. Yes, it's and older ship. Yes, it's a smaller ship, that isn't always a bad thing, if you ask me. It has the 2.0 upgrades like the Alchemy bar and Guy's burger joint. Easier to find your people on a smaller ship. We were in an ocean view this time. Hard to go back to an ocean view after being on a balcony for our last several cruises. I received a pretty good promotion from the casino and it was only for an ocean view. Our room was clean and our steward took great care of us. It was a very diverse crowd on the ship which we really enjoyed. Everyone was fun and friendly and in a good mood. We often had the Alchemy bar and the sea day brunch to ourselves. Never a wait for the main dining room either. Our Cruise director was fabulous! He was a great singer and dancer and was so much fun! Food was always good and they even made something for me that isn't on the menu anymore for the sea day brunch. That made me so happy! We always get the cheers package and we enjoy trying new drinks and decent wine. If you are hanging out in the same bar area for a while. Throw your bartender some tips and he/she will make sure your glass is always full with a strong drink. Would I sail the sensation again? Yes, absolutely! In fact, I wish I was there right now! Read Less
Sail Date October 2019
5 day Sensation Miami Nassau Half Moon Cay and Grand Turks. Embarkation fastest ever about 10 minutes.   Ship was at Port D if you take Uber.   Not allowed in state rooms until 130 pm so if u come early just know that.  Lunch is ... Read More
5 day Sensation Miami Nassau Half Moon Cay and Grand Turks. Embarkation fastest ever about 10 minutes.   Ship was at Port D if you take Uber.   Not allowed in state rooms until 130 pm so if u come early just know that.  Lunch is open of course.  Luggage took about an hour. Cabin steward came by and asked if we wanted morning or evening cabin service and his sheet also said both so we said both and he did.  Also asked for ice and he supplied a bucket of ice all cruise.  We tipped extra at the end. We had a back balcony which was good.  Most beds in most cabins run parallel to the ship, meaning as the bow goes up and down your foot end of the bed goes up and down slightly if that make sense.  However for the few cabins at the aft the beds run perpendicular to the ship meaning the bed goes up and down left to right instead of foot to head.  It was just weird to be rocked that way all night. Nassau is the only port on this cruise you need both your key card and I.d.  a driver's license is all you need for this cruise. No passport.  The other parts needed just your sign and sail card.   We walked 3 blocks south and 3 blocks east from the port and took a city bus on an unnarrated island tour for a buck and a quarter.  You pay at the end.  Bus 19 is a good one to see behind the scenes of you have done this island alot.   Private island... No tips...it was very hot.  Bring lots of sunscreen.  Excellent cell phone service.  Grand Turks.  It was so hot the locals were swearing badly.  There is limited free beach  chairs and cabanas and such right off the boat on the left of their pier so you want to be the first off.  The green umbrellas are free and the blue chairs behind them are free. First come first served.  The others are $25 for 2 chairs and an umbrella.   The 2nd night is formal night and an upgraded menu.  Be sure to try the rare finds like frog legs if that is your thing.  Most of the dinning room tables were for 8 to 12 people. Long gone are the days of tables for 2 and 4.  Every night they would stop service and the staff dance.  It use to be 1 night on cruised we took in the past.  Now everynight.  The background music is the same track each night.  We are dessert to Kenny g, entrees to a remake of Richard Marx, each night. It became a joke at our table.  Oh, this song is on, must be time for the bread..etc. By far the best part of the cruise was Deon the cruise director.   On 3 nights he had an event in the atrium about 845 pm. This is a must do.  It might be listed as name that song or something but just go. He had hundreds of people leaning over the edges of all the levels in the palm of his hand. IMHO one of the best vocalists at sea that we've seen is with the band Sixth Element.  They played most nights midship level 9.   Mostly standards from the 80s and 90s.  Some before.  They nailed so many songs so close that my phone app was showing the titles and original artist.  They have a new big fan   the crowds got bigger each night as passengers learned of them. The ship is old and worn out.  They have worked hard with upkeep but the price was right to overlook stuff.  The cabins have a hair drier and in the shower there are soap and shampoo dispensers.  One power outlet in cabin and 1 in bathroom.  We brought a very small splitter to charge 3 devices. Internet and cell phone...nassau if you have TMobile its local.  Others international plans work.  Half moon cay cell tower right by where dock is.  Turks the same.  On the sea day about 4 pm and off and on all night you are nearby towers on the islands you pass to get phone and internet.  In other words just make sure you are not on cellular at sea which is the ships towers, and you can stay connected without buying the ships internet package.  Overall a Nice cheap getaway. Read Less
Sail Date September 2019
I’ve travelled on this cruise ship 3 years ago and I remember the food being so amazing and I was super excited to have that again. Unfortunate, that was not the case. Guys burgers and all those workers there 100% saved the day. We had ... Read More
I’ve travelled on this cruise ship 3 years ago and I remember the food being so amazing and I was super excited to have that again. Unfortunate, that was not the case. Guys burgers and all those workers there 100% saved the day. We had an awesome waiter every night Herbert so amazing at what he does and so very sweet, Milovan made sure to put a smile on our faces throughout dinner and the show they put on, Juno and Budi very prompt and polite which made us feel more than welcome. Overall service was always superb and I am convinced that made the trip so memorable. Because the food wasn’t as great as expect we often ate at the sushi spot with Eduardo (I cannot remember the other gentleman’s name) and I can guarantee the $70 I spend on sushi in a week was well worth it. He described what was what and made the experience delightful and makes bomb sushi. Up on the deck, Iwan will always greet you by name, which is insane because there were well over 2000 people on that ship, made us feel so special. Our room was so cold, just the way I like and was always spotless. Jeerawut did an amazing job and was so patient when we would stay in during the cleaning times we set. Him and his crew are such hard workers even though we left a huge mess of confetti every night. (they deserve a raise!!) Overall, the cruise was pretty smooth sailing and our cruise director Andy made the experience worth while (even though the food wasn’t as great and we couldn’t enter the twerk contest) Read Less
Sail Date September 2019
I was on the Sensation many many years ago. There was a sale I couldn't pass up. Cost for both my husband and I 377.00 with a 100.00 OBC for an inside room. I did get a call the night before because I am platinum that they had an ... Read More
I was on the Sensation many many years ago. There was a sale I couldn't pass up. Cost for both my husband and I 377.00 with a 100.00 OBC for an inside room. I did get a call the night before because I am platinum that they had an ocean view no charge for us so I took it. I forgot about the fantasy ship purple and brass. Carnival really needs to do something when they do refurbishments they need to make more changes. The pool area was ugly. Maybe I am spoiled but I do not like the mega ships so I have cruised many times on sunshine ( my favorite ), Dream and others. I did fly down from CT I did spend money to get the ship so it wasn't that cheap when I added everything in. Our cabin was m39 and our room steward was awesome!! Our room was nice and cold and always clean. FYI no hair dryer. I forgot to bring mine. Sea days were boring. I am not into bingo , art sales etc. I spent all my time on the serenity area. Way too many kids for one small pool on the lido deck. They need more umbrella's . They only had 4 the first row and after that good luck. It was so hot we used the shower to cool off. If we went into the hot tub we went in early and sat in the shaded part. Food was the worst ever. Pizza , I would not even call it that. I loved it on the the other carnival cruises I have no clue what happened here. I had a grilled cheese at the deli and my bread wasn't even grilled. Dining room only item worth eating was the braised beef, and some of the soups. We did the buffet twice and at least we can maybe find a couple of items. The desserts were lacking at the buffet at night most were diet desserts. The water tasted like water that came out of garden hose. I was so upset not to enjoy any meals. Guys burger too much paprika on the fries and the burger was just okay. Crew staff was always smiling and I thought the ship was kept very clean . Now, the entertainment was awesome, this is what saved my trip. Deon the CD was terrific. Don't miss his trivia nights in the atrium lobby. He sings and dances and gets the crowd going. Just June the comedian was great. We went to all of her shows and the shows at the main theater were actually very good. Casino very smokey and small. Not many places to just chill inside and people watch. Just the main strip near the casino and coffee cafe. They didn't hound the people much for pictures so that was a plus. If they made some major cosmetic changes ( pool area, serenity, and upped their food I would try it again. I like the fact that it's a small ship. Read Less
Sail Date August 2019
We booked a couple months in advanced but were still able to get a balcony room. The room was still very tiny. We were on the 5th floor and out floor smelled moldy. There were holes in our curtains and the deck was very dirty. Our room was ... Read More
We booked a couple months in advanced but were still able to get a balcony room. The room was still very tiny. We were on the 5th floor and out floor smelled moldy. There were holes in our curtains and the deck was very dirty. Our room was M245. The cruise director deon was great. There were alot of activities. The food at dinner was great. The breakfast buffet was poor. Half Moon Cay, was a joke! I could of stayed on the ship and had a better day. There is literally nothing on the island. Hopefully carnival does some updates in the future. They were doing maintenance on the ship the whole time of the cruise which was VERY LOUD and unpleasant. The ship gave us an onboard credit for the spa but didn't do us any good being that we dont go to the spa. I would never cruise on sensation again! Most likely will never cruise with carnival again Read Less
Sail Date August 2019
This message is to warn anyone planning on having a Carnival cruise wedding to NOT DO IT! If it weren’t for my family and friends the entire memory would be a disaster! I planned a carnival cruise wedding on the sensation on July ... Read More
This message is to warn anyone planning on having a Carnival cruise wedding to NOT DO IT! If it weren’t for my family and friends the entire memory would be a disaster! I planned a carnival cruise wedding on the sensation on July 30,2019. Upon deciding that I would have the wedding with Carnival I submitted all my documents necessary so that the wedding planner on board would be informed of all the details I requested. I paid for the Carnival Classic Platinum package. I had 12 cabins booked full of guests in addition to the suite I paid for. Upon arriving on the ship July 29th, I was told that I’d meet with my wedding planner Victoria right away.. that didn’t happen. I sought her out for the first hour that I arrived and she was not available. She finally reached out to me to let me know that we would meet later in the evening to discuss the wedding details. We met and she seemed friendly, I told her that I wanted to start the ceremony with a bible reading from my brother and proceed with the wedding by the captain. She agreed. I paid for a DJ and requested a blend of music. She agreed. I was told everything would be punctual and you can imagine it wasn’t. The day of the wedding comes and it was set to begin at 2pm. I waited outside the lounge for 20 minutes because the LOUNGE WAS NOT SET UP by her nor the staff responsible. (I have the entire wedding recorded with time stamps in case anyone on Carnival wants to fight me on this). The ceremony begins .. guess what? My brother isn’t able to start the ceremony with the Bible reading. There was no order after the ceremony ended and I walked out, the wedding planner asked if I wanted my brother to do the reading. I said yes so I walk back down the aisle and then leave. Already chaotic and awkward but I deal with it. I was told to stand outside to be reintroduced.. the bar should have been opened for my guests by 2:30 being that I paid for a full hour of open bar. It was 3 pm I was waiting outside to be introduced and the bartender with the most disgusting attitude refused to serve my guests drinks. I also had “specialty” drinks that came with the package she also refused to make them. Her attitude was horrible and mortifying. Again, I didn’t want to ruin my moment so I just rolled with the punches. During the reception we had the cake cutting ceremony. The staff serving us did not provide my guests with cake! They had to cut pieces for themselves!! We also had leftover cake from the reception, my wedding planner said they would deliver the leftovers to my cabin.. I never received that either. The DJ, that I paid extra for played nothing of a mix I requested. Possibly a total of 3 songs at a low volume nonetheless. Although they ran late, they did not hesitate to end the reception at 3:30 on the dot. To the point that I requested one last drink and the bartender slammed the door in my face. I wish I knew her name because I truly would personally send her a note of what a horrible person she is. So I lost out on time at my reception for not being introduced until 3 and can’t even get an extra drink although we were robbed of 30 minutes.. nice right? An experience you paid for! At the end of the reception I left to take pictures. My cousin who was helpful throughout the wedding planning and brought souvenirs and extra decor told me that The wedding planner also was nasty and demanded that She clear everything off the table and tell all the guest to leave. She said these words" you need to get everything off this table and clear out your guest out of this room right now". I’m beyond distraught with the treatment of carnival and its staff they ruined a moment and day I’ll never get back. Not to mention spending $10,000. I paid for a service and expected to receive instead got treated as an inconvenience. In addition, no one on the ship is willing to accommodate your complaints or even care to hear you out. Carnival should be embarrassed at their service or lack their of. Read Less
Sail Date July 2019
My mom and I booked this cruise solely to go to Cuba, as it is one of the few ports in the Caribbean we have yet to travel to. When the travel ban was enacted on Cuba two months prior to our cruise, we were beyond disappointed. Carnival ... Read More
My mom and I booked this cruise solely to go to Cuba, as it is one of the few ports in the Caribbean we have yet to travel to. When the travel ban was enacted on Cuba two months prior to our cruise, we were beyond disappointed. Carnival compensated us with $100 onboard credit per person (plus I believe $27 back in port expenses), or the ability to cancel our cruise with a full refund. In comparison, Royal Caribbean and Norwegian gave guests on their canceled Cuba cruises 50% off of the cruise fare. Our replacement port was Grand Cayman. So, this sub-par ship and itinerary did not have us overly stoked for this cruise. Upon boarding, it was evident the ship is old and in need of some help. The decor is outdated and the ship is a bit rusty. There is not anything exciting to do on board. However, this was made up for by the AMAZING staff. I was honestly shocked to find that the staff was so phenomenal on such a lackluster ship. Jai at guest services gave us four free drinks and complimentary steakhouse selections at dinner to compensate us for various disruptions on our cruise, such as the fact that our stateroom had an odor to it, which they took care of quickly. The cruise director, Deon, was lively, energetic, and kept the party going. His whole staff throughout the week made sure we were never bored. Our waiter at dinner, Joszef, remembered our names after the first night and made sure to always say hi to us wherever he saw us around the ship. The staff just made us feel so welcomed and appreciated throughout the entire cruise. We were disappointed to learn there was no steakhouse onboard, so we opted for the Chef's Table Experience. It was exquisite. I would highly recommend it to anyone looking to expand their palate. Read Less
Sail Date July 2019
Carnival Sensation Ratings
Category Editor Member
Cabin 3.5 N/A
Dining 3.5 3.7
Entertainment 3.5 3.7
Public Rooms 4.0 3.8
Fitness & Recreation 4.0 N/A
Family 4.0 3.6
Shore Excursions 4.0 N/A
Enrichment Activities 2.0 N/A
Service 4.0 4.1
Value for Money 4.5 N/A

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