71 Carnival Panorama Cruise Reviews

My husband and I chose Carnival Panorama because we wanted to sail on a brand new ship and sail to the Mexican Riviera. The Good: Brand New beautiful ship, enjoyed the pay restaurants for free at lunch bt noon and 2:30pm. We ... Read More
My husband and I chose Carnival Panorama because we wanted to sail on a brand new ship and sail to the Mexican Riviera. The Good: Brand New beautiful ship, enjoyed the pay restaurants for free at lunch bt noon and 2:30pm. We tried-Mongolian Wok and Pasta Bar. Staff was friendly and worked hard.The big shows in the evening were excellent. The Not So Good: The drinks on board are very expensive a strawberry margarita or daquiri is bt 13 and 15 dollars including the automatically added tip and floater.If you don't add the extra 2.00 floater it just tastes like no alcohol is in the drink at all. The dining room meals in the evening were not very good. I'm not a picky eater and on three different nights I only had a baked potato because I didn't like any of the other items I ordered. Lobster, prime rib, escargot and Mahi Mahi not eatable. One night we ate at the Smokehouse just so I could find something to eat that I liked. There is very little healthy food on board. If you look high and low you can survive but on a brand new cruise ship I would've loved seeing a healthy restaurant to choose from with many food allergies or diets addressed, gluten free, keto, dairy free, etc. Our table mates in the evening also were struggling to find food to eat at dinner and they also thought this would be a great idea. It was sad to see so much wasted food on board by passengers who took too much food ate a couple bites of each item and tossed the rest. The entertainment on board was not very good unless you like bingo,the casino, or game shows. This cruise was one of the most expensive we've taken and not good value. Read Less
Sail Date March 2020
This was my second Caraval Cruise my first was with Dream. I have to say it was easy bordering ship just beware uphill walking to get on board in terminal. Once on ship is beautiful designed started out in Hero’s Bar waiting for other ... Read More
This was my second Caraval Cruise my first was with Dream. I have to say it was easy bordering ship just beware uphill walking to get on board in terminal. Once on ship is beautiful designed started out in Hero’s Bar waiting for other family members. First stop of course buffet, it was too crowded and as the week progressed they serve the same items . We had burgers at Guys(lifesaver of cruise) not only really favorable with plenty of options. Our Cove Balcony 2361 was private and beautiful. Plenty of room your clothes and shoes. Nice spacious bathroom and our Porter Arthur greeted us immediately presented his card and asked us what we wanted he was amazing. We ate at Horizon on fourth floor, our waiter Faub was great. Food in my opinion was mediocre everyone else loved it. Finally Emma she was the best cruise director I’ve ever had and I’ve been on several cruises(12). She made everyone get up and enjoy this cruise. My family loved her, Hell everyone dead!! When we had to stay on the ship due to a passenger being taken off Emma came on explain and was very accommodating. They returned our baggage to the room and offered free movies and Wi-Fi would recommend Panorama. Read Less
Sail Date February 2020
Just back from a week on the Panorama plus a bonus day on the ship when a passenger got sick and needed medical testing to ensure it wasn’t corona. It wasn’t, thank goodness. The ship is clean and modern. It follows the Carnival ... Read More
Just back from a week on the Panorama plus a bonus day on the ship when a passenger got sick and needed medical testing to ensure it wasn’t corona. It wasn’t, thank goodness. The ship is clean and modern. It follows the Carnival layout for the most part. However, for those of us who need accessibility features, Panorama is vastly better than its predecessors. There are handicapped restrooms everywhere now. Huge help for me as I use a wheelchair and cannot stand or walk. We had a fully accessible balcony cabin and it was pretty easy to manage. The balcony was not easy; the depth was narrow and I would not have been able to turn around to go back in the cabin. Our cabin held a lot of mobility equipment with ease. We managed with my husband’s large scooter, his large walker, and my large power chair. Then my wheelchair frame snapped (steel!) and I had to borrow one of the ship’s small scooters. It fit too! The ramp to access the balcony is too close to the side of the bed, making getting in and out of bed even more difficult due to the angled floor. A grab bar near the bed would have been smart. Dining was terrific and we enjoyed all the options. We did the anytime. Never had to wait. The steakhouse was amazing. We loved Guy Fieri’s burgers last year on the Magic. Not so much on Panorama. The cheese seemed different. It was equally unpleasant in Pig and Anchor’s macaroni and cheese. Not a crisis as there is plenty to feast on and it’s all tasty. Crew was fabulous and warm and showed such hospitality when disembarkation shut down due to the health crisis. They were wonderful. Our room steward Ade was a peach. The big shows were great. We saw Broadway Beats and Rock Revolution. Excellent! We also hit the comedy club and several smaller live performances and loved all. The violin trio wasn’t quite as good as the trio on Magic. No worries. Overall, a wonderful cruise. I can’t speak to the ports as I wasn’t permitted to take the borrowed scooter I the ship. My husband had fun in all three. Cruise director Emma is so bubbly and sweet. Other senior staff were also relaxed and pleasant. Embarkation took forever and we waited in endless lines to board. The first attempt at disembarking was chaotic and confusing. The second time was better. That said, I am a large woman and when we reached the dome in Long Beach I got stuck because so many wheelchair pushers refused to take me. I get it; I’m not easy. But they were openly nasty about it. One of the porters suggested we take a Carnival bus to LAX. We had planned to use Access Paratransit but the bus team escorted us to a big bus with a lift and said it was free because we were ADA. Nice surprise! Read Less
Sail Date February 2020
I have done the 7-day Mexican Riviera trips several times over the last 6 years through Carnival Miracle and Carnival Splendor. I was excited to learn a brand new ship was coming to the west coast and just knew that I needed to take a ... Read More
I have done the 7-day Mexican Riviera trips several times over the last 6 years through Carnival Miracle and Carnival Splendor. I was excited to learn a brand new ship was coming to the west coast and just knew that I needed to take a cruise on it. In fact, I scheduled two cruises. One for February 29 2020 and another on January 16 2021. On the February cruise, I got a category 4F inside cabin (7307). I was on the ship by 1PM. I parked my backpack at the back of the ship on deck 11 and got myself a Lobster Roll from the Seafood Shack. That was delicious. I will do that again. I started to explore everything about this ship. It is SO completely different than the other west coast ships Carnival had. (Imagination, Inspiration, Splendor, & Miracle) Panorama was not gaudy and loud like my previous Carnival ships. The Panorama was very pleasant to the senses. I didn't feel there was any over the top interior designs. I loved the clean sleek feel to the ship. I definitely loved all of the dining choices. I ate at the Fahrenheit 555 (the steakhouse), Guy's Pig and Anchor Smokehouse, Seafood Shack, Cucina del Capitano, Guy's Burger, BlueIguana Cantina, Pizzeria del Capitano, and the Dining Room. And there were still a lot of other choices for me as well. I participated in quite a few of the trivia games on the ship. Through the games I met fun people that I was able to join throughout the cruise. (I traveled solo on the trip.) The first port of call was for Cabo San Lucas. I got off the ship here to come in and have lunch at one of the local restaurants and to get some obligatory souvenirs for my office. Cabo is a great port. If you are new to this location be prepared for the onslaught of locals trying to pry money from you for their services or goods. If you are not interested just say No, Gracias and move on. They do expect you to haggle on the prices so, be bold and work a good deal. I was only in port for roughly 2 hours. I have been here many times, so there wasn't anything special for me to do this time. That night was Elegant Night, which means you have the opportunity to dress up a bit and come to dinner with everyone else dressed nicely. The next port of call was Mazatlan. You arrive at a commercial port. You can just walk off the ship, but you are confined to a small area where you will be transported from the commercial operations of the port and taken into the city. This is an interesting port. Mazatlan is a port in the Mexico state of Sinaloa. If you go into town, you must take care in where you travel. Stay in the tourist parts of town. Take the normal set of precautions you might take if you were traveling in a bad part of town. I have always had good luck there. The people you meet are friendly, and want to do business with you. There is a lot of very interesting things to see there. The cliff divers, the Gold Zone, the Malecon, the old church, the market and all of the bars and restaurants catering to tourists. Many times I take the Hop On Hop Off city tour bus. It costs about $35 US per adult and the entire circuit may take about 90 minutes to 120 minutes. This time I took the bus and never got off. (Again, I have been here 6 or 7 times already.) The next day we go to Puerto Vallarta. Many times in the past we would arrive mid morning and that would present you with an opportunity to see migrating whales or even a school of dolphins off the bow of the ship. This time we were in port by 7AM. This is my favorite location. There are so many wonderful things to do here with your family. My most favorite memories are from going to Las Caletas beach hideaway. You can snorkel or scuba dive there, they have lunch prepared for you when you arrive, There is an open bar. There are many paddle boards, or inner tubes to float on, You can have the kids visit the critters they have there. In 2018, I got to play with sea lions and stingrays but I don't know if they still do that at Las Caletas. They have just simple hammocks and lounge chairs if that is all you wanted to do. This year, I jumped into a cab across the street from the port and as I was figuring out what I wanted to do, a couple wanted to go to a fleamarket in town. The driver asked if I would share his cab and I said sure. I was already sitting up front, so the couple jumped into the back seat. We all made little chit chat while we drove to our destination. I noticed some irregularities in the driving and that is when I actually looked at the driver and saw that he was falling asleep when driving us to the flea market. At one point I had to wake him up to drive. Fortunately we were in bumper to bumper traffic so he was not going to do much damage. We all got out of the cab anyway. I did some shopping for clothing. Lesson learned. ALWAYS try on the clothes and be sure there are no stains on the clothes. I wound up on the ship with a shirt that technically should have fit but was way too small. So I am stuck with the shirt. The next two days were Sea Days. I did a lot of trivia games on the ship competing for the coveted Ship on a Stick. We got into Long Beach before 6AM on Saturday 3/7. I was already on Lido deck getting breakfast when I heard the siren of a firetruck and ambulance. I looked over the edge of the ship and saw both vehicles pulling all the way up next to the ship. This was around 6:15 but they didn't leave until almost 8AM. This was a bit odd, but I didn't think anything of it. The next odd thing was we weren't being called off the ship either. We were the ship that got stuck in Long Beach quarantined for 18 hours. An announcement was made finally around 9AM there was some sort of medical situation and tests needed to be conducted to see if the passenger had the coronavirus. 10AM there was another announcement but no additional news. 11AM, another announcement but this time they said they would open the Lido deck dining options for the convenience of the passengers. Around 11:30AM, they said we could go back to our staterooms if we wanted and that it take up to roughly 6 hours to get the coronavirus test results back. They made all of the movies on the TV in the room for free. They played a couple of movies at the DiveIn Movie screen by the swimming pool. The Fun Squad put together some entertainment and games for the passengers to play while we all waited for the results. The main dining rooms were opened for the passengers. During dinner the Captain announced they have not gotten word on the results yet. But they would keep us updated as time goes by. At about 10PM, the Captain announced the results came back negative and the passenger DID NOT have the coronavirus. The Captain offered for people that wished to debark right away, they would be able to. However, the Border Patrol people were not onsite and therefor no one was getting off the ship. Everyone got off the ship the very next morning, Sunday March 8 between 6:30AM and 11AM. Although it was a high stress situation, with people not knowing when they would be able to disembark, people had planes to catch, some people had family or friends in the parking lot to pick them up. But there were no riots, or crazy behaviour, pretty much everyone took it all in stride. In spite of everything, I would go back on this cruise again. Read Less
Sail Date February 2020
I chose this cruise for a 70th birthday blowout with my family. Big mistake. We love Carnival and have cruised with them 3 previous times. I was excited to book on this new ship however I did not investigate it enough. I am mobility ... Read More
I chose this cruise for a 70th birthday blowout with my family. Big mistake. We love Carnival and have cruised with them 3 previous times. I was excited to book on this new ship however I did not investigate it enough. I am mobility challenged with RA and OA and bring a walker with me. My review is mostly based on these facts, not for an able bodied person as my family enjoyed the trip more than I. If you are mobility challenged, be aware that you were not factored in when the ship was designed. I could not get into any of the pools nor the hot tubs. The pools all had a wide, raised edge around the perimeter with no handholds available. I could not raise my knees high enough to step over and there was nothing to hold onto while trying. The hot tubs were a "step in" with no way to ease in. I cannot bend my knew very far so could not crouch down to slide in. They had handicapped washrooms with automatic sliding doors. They were mostly unavailable as the general public would use them even when the regular ones were empty. Oftentimes they automatic doors were not working so you had to try to get into the regular ones, park you walker in a tiny corner or out in the corridor as they had no wide stalls inside. I found the staff disinterested in helping if you appeared to need a hand. It is awkward to carry a coffee cup in one hand and try to maneuver your walker to a table but they would just look at you in passing and keep on going. Other cruises I have been bowled over by the staff's helpfulness in getting a meal or a drink to a table for me. They mostly seemed to be "going through the motions" of their job and didn't smile very much. The rooms are very nicely laid out and the room staff was awesome. The activities were abundant and the ship very clean. They had these amazing Dyson hand washers that you put your hands in and a swirling warm water bath was started. Amazing! Made us wash our hands a lot! It was like a garburator without the teeth! The food was very good however unlike other ships, the variety was very scarce. They had mutiple stations with the same items. It was very different from other Carnivals I have been on as well as other cruise lines (Royal Caribbean and Celebrity). I hope this doesn't sound like a spoiled traveller however it was disappointing after so many wonderful cruises. Plus, it was expensive and I like value for my money. The Panarama did not provide that in my opinion. The Legend was amazing however! Read Less
Sail Date February 2020
We sailed on this cruise departing on 02/29/2020 along with our son and his girlfriend. Embarkation was somewhat delayed. We were in the "A" group and embarked around 12;30 p.m. Once we arrived on the ship, we found ourselves ... Read More
We sailed on this cruise departing on 02/29/2020 along with our son and his girlfriend. Embarkation was somewhat delayed. We were in the "A" group and embarked around 12;30 p.m. Once we arrived on the ship, we found ourselves on the 4th floor and worked ourselves up to the 11th floor AFT to the Mongolian Wok for lunch We really enjoyed the new methodology with the elevators; you choose the floor you would like to reach and you are notified what elevator to approach. Overall, I found the ship to be extremely inviting. Although I missed the dramatic atrium as in other ships, the ever changing lighted tower was inspiring. It was easy to navigate through the ship as it mirrored other ships with regard to the activities etc on the 4th and 5th deck. Overall, the ship was very clean and I enjoyed the Havana Cabana theme throughout. They set up the Lido deck loungers in such a manner for all guests to enjoy. In past cruises, the littles would leave their towels laying around on chairs you thought were occupied. Not so on this cruise. We were able to enjoy a chair or lounger without the lIttles claiming it when they were only spending time at the pool. Regarding the food. For breakfast, we had omelettes every morning on the Lido deck. The cooks were wonderful. I actually nicknamed one as our singing omelette maker. Within a couple days, he knew exactly what we wanted on our omelettes! It was definitely worth a healthy tip at the end of the cruise. For lunch, we ate at different venues. On sea days, the Mongolian Wok, Guy's Pig and Anchor and Capitano Cucina are available for free. Mongolian Wok is located in JiJI's Restaurant. It is nothing like the Mongolian Wok we had experienced in the past. Previously, you would fill your bowel with veggies and choice of noodle, ask for your protein and sauce and they would cook in front out of you. The Mongolian Wok on this ship is the complete opposite. Once you enter the restaurant, you are given a paper ticket to check off the vegetables, noodle, protein and sauce for your selection. They are heavy on the noodle and very little on sauce, vegetable, and protein. I missed being able to have more influence on my Asian stir fry. We did also try Guy's Pig and Anchor and thought it was very good. We did not eat at any of the other specialty restaurants. For lunch, we either ate at Guy Fieri's burger, the Deli or Blue Iguana. Did also taste some food at the lido marketplace. I found that all of the food we received was warm, so no issues with receiving cold food for us. We ate dinner at the main dining room and enjoyed it. Service was very good. If you have anytime dining, a tip for you. Proceed to the Java Blue Cafe after you get on board and meet the maitre'd to have your table assigned. If you choose, they can guarantee a table and time throughout the cruise. Regarding the entertainment. I have to agree with others that the productions in Liquid Lounge were not as good as on other ships. The only show I thought was worthwhile seeing was Celestial Strings. Liquid Lounge is too small for amount of guests on the ship too. We did, however, enjoy the comedians. I also enjoyed the DJ's and the trio of violins. Never got the band because we were caught up in other venues of entertainment. The sports deck was a lot of FUN. It had a lot of activities!. Cornhole, pool, golf along with a lot of indoor games too. Skyride was fun too. As far as disembarkation, we were on the ship that was held over for a day due to an ill passenger. We waited many hours standing around with our luggage until they finally announced the news it would take an additional 2-6 hours before they would receive the results as to whether or not the ill passenger had coronavirus. They reopened the rooms, set up activities, and opened up the food areas for lunch. They also opened WiFi and in-room movies were free. I actually felt sorry for the people waiting to get on the ship. We had the run of the ship when the prospective passengers were sitting outside waiting for hours to hear if they would embark. By the way, we were given an extra sea day on our account due to the remaining on the ship that extra day. It was also a nice bonus that the parking fee was waived. As far as the cabin, we had an interior room on the 7th floor. It was relatively easy to navigate around the ship. Plus if you are hanging around the upper decks and want to avoid using the public restrooms, it was a quick walk up and down the stairs. The refrigerator is not cold, it is similar to a cooler (as noted by another reviewer). I just grabbed two cups of ice a day to keep our drinks cold. This seemed to work. I was somewhat disappointed in the cleanliness of our room. I'm glad I brought Clorox wipes. I think our steward had too many rooms to clean or he was burned out. When we did disembark the following morning, it ran smoothly. I think we were able to get off so quickly because they started the process quite early and a lot of people were still on the Lido eating breakfast. If you are looking to have fun, enjoy music and like a diverse group of passengers this is the ship for you. You will have an enjoyable, relaxing, fun time. I've already scheduled my next cruise :) Read Less
Sail Date February 2020
My wife and I sailed on the Carnival Panorama on Feb 29th –Mar 7/8th (I will explain more on that later). We are experienced mass market cruisers having sailed on Carnival, Princess, Holland America, Norwegian, Celebrity and Royal ... Read More
My wife and I sailed on the Carnival Panorama on Feb 29th –Mar 7/8th (I will explain more on that later). We are experienced mass market cruisers having sailed on Carnival, Princess, Holland America, Norwegian, Celebrity and Royal Caribbean previously. This was our 28th cruise. We are senior citizens. Those of you who have read my reviews before know that I might be politely described as picky. I can’t help it. I was born with the glass half empty gene. I know this is not a good way to go through life and I have tried to change, believe me, but I am stuck with my perfectionistic attention to detail. I try to counter this by bending over backwards to give the benefit of the doubt and see things from the other point of view. I usually fail. However, I am balanced by my wife who has a Mary Poppins optimism and sees the good in everything, even me. My wife and I do like cruises for the same reasons. We love being on the ship and enjoy the relaxation and variety of entertainment that it offers. We don’t care where it goes, as the ship is our destination. Since we live near the west coast, the majority of our cruises have been either to Mexico or Alaska. We don’t even get off at the ports in Mexico any more. We shop for bargains and typically cruise during the off season. The things that are important to me in choosing a cruise ship are food, stateroom, entertainment, service, general ambience and activities – pretty much in that order. That being said, the Panorama appealed to me because of two things. 1) It had a trampoline park on board ship – the first and only ship to do so. 2) It had a category of ocean view rooms that had 2 bathrooms or technically, a bath and a half. The half bath had no toilet and smaller square footage but it had its own sink and a 2/3 size bathtub (but deep) and shower combination. The full sized bathroom with a toilet had a standard shower. The last time I was on a trampoline I was 16 years old, 5’8” tall and weighed 135 lbs (maybe). I had fond memories of how much fun I had doing all kinds of gymnastic tricks on the trampoline: twists, flips, every manner of trick. The trampoline and I were one. Everything came natural to me. I looked forward to impressing my wife with my emergence from the couch potato she knows me as into an acrobatic marvel. The fact that I am now 73 years old, have shrunk about 2 inches and gained 85 lbs., not withstanding. As I started my warm up jumping, I noticed that the trampoline and I were no longer one. The bouncing felt awkward and alien to me. I tried a simple knee drop and was unable to bounce back up to my feet – and it hurt my knees and ankles. I bounced some more, I tried a seat drop and landed awkwardly to my right side and fell onto my right arm and shoulder. When I tried to get back up, I found I could no longer use my right arm to push myself back up and had to rely on my left (I am right handed). That ended my trampoline session. My wife, however, was impressed - WITH THE DEPTH OF MY STUPIDITY! For the rest of the cruise, I came to be known as Lefty as I was unable to raise my right arm very far and could not lift with it. But enough about me, onward with the ship. FOOD – A The food in the MDR was great. Not just good – great. I have cruised Carnival before. I am pretty much a meat and potatoes kind of guy. My favorite foods are steak, hamburgers and hot dogs and pizza and any kind of potato. I have the taste of your average 9 year old. According to my wife, also the mentality. The buffet had average buffet food. No better or worse than you receive on any other mass market cruise ship. On some Norwegian ships (not all), Celebrity and Royal Caribbean ships, I have experienced better than average buffets. Although the buffet on the Panorama was often crowded, never had a problem finding a table/seat. One below average thing about the buffet was limited variety of offerings. Much more limited than most ships. Back to the MDR. Since I tend to order meat and potatoes, I often order that flat iron steak which is on the always available portion of Carnival’s MDR dinner menu. In the past, this has been an okay experience but not memorable. The first night on board I ordered it for dinner. It was amazing. More tender than usual but bursting with flavor. It was all good. Never had a bad dinner in the MDR the whole trip. Guy’s Pig &Anchor charged extra for dinner but served complimentary lunch on sea days. The problem was on sea days the was a very long line to stand in before you ever get to the food. Lines tended to be the norm for lots of things. I don’t do lines well. Rather skip the venue than wait in line so we did not eat at Guy’s Pig and Anchor. JJ’s Asian and Cucina Capitan, both extra dollar restaurants, also provided free limited lunch items. We never ate at JJs but did the Cucina for lunch one day. Quite good. Of course, there was Guy’s burgers and the Blue Iguana (Mexican food) with lines for each. On occasion, when there was a short line, I had a Guy’s burger. I know I am going to sound like a heretic, as everyone raves about Guy’s burgers and fries. The burgers are good but not fantastic, IMHO, and I do not like the way the fries are seasoned. I would rather have regular French fries. I find the burgers and fries at Holland America’s Dive In to be far superior. For one thing, they are cooked to order. Second to the Dive In, I favor the burgers available at O’Sheehan’s or the Local (depending upon what ship you are on), the 24 hour dining venue on Norwegian’s line. To each his own. Pizza was good but not my favorite, but again, everyone has their own pizza preference. I think Carnival aims for the middle of the pack, which makes sense. STATEROOM – A+ We had the deluxe ocean view stateroom with the one and a half baths. The luxury of having essentially two separate bathrooms so two people can get ready at the same time cannot be overstated. Did not know what I was missing, but any Carnival cruises I would take in the future would have to be on a Vista class ship that offers this type of stateroom. Much rather have the extra bathroom than a balcony. Nice TV that offered only a few channels and a few free movies. Comfortable bed, adequate storage. Thermostat worked great. I like it cold and lots of times I cannot get it cold enough to sleep. My wife, needless to say likes it warm. Our compromise is she can have it warm during the day and I get it cold at night. Thermostat worked great for both of us. ENTERTAINMENT – B Musicians, singers and dancers were all A to A+. The reason for the B grade was the venue. The main theater, known as the Liquid Lounge, is a hideous monstrosity of a venue. On the main level, the chairs which are not theater type chairs but regular sitting chairs quickly become uncomfortable after 10-15 minutes of sitting on them. The floor is flat and does not slant upwards so the chairs are all on one level. The farther back you are from the first row, the greater your chance of not being able to see what is going on because you are blocked by either one of the people in front of you or a pillar. Sight lines are awful. If you want to see a main room show, better get there an hour before, even though doors don’t open until a half hour before, as there will be a very l-o-n-g line. SERVICE – A+ Every crew member was attentive, friendly, warm and greeted us with a smile despite the onerous duties of their jobs. From our room steward to our dining room servers to the cruise director – just everyone we encountered were above and beyond. I admire and have utmost respect for those crew members. I could never be like that but their attitudes just made the whole cruise that much better. GENERAL AMBIENCE AND ACTIVITIES - A The general ambience of the ship appealed to me. It was nicely decorated and had lots of organic wood and earth tones. It was incredibly clean but it is also Carnival’s newest ship, just put into service in November and this is its inaugural season. Activities rate an A+. The top deck which has the water park, slides, sky obstacle course, sky pedal ride, pool tables, club house, miniature golf, outdoor exercise machines – too much to list, really is incredible. The elevators take a little getting used to, You push the floor on a touch screen outside the elevator banks – not buttons in the elevator itself. Then the touch screen tells you which letter elevator gets assigned to that floor. Sometimes you can wait quite a while for your elevator and it might be packed at peak times, but most of the time it worked okay. Embarkation was relatively easy. We were supposed to disembark on March 7th. We put our luggage out the night before and had our carry-ons with us ready to go that morning. It was announced that disembarkation would be delayed as customs would not clear the ship and the cruise line could do nothing about it, Apparently, there was a woman who had taken ill but clearly had a non-COVID condition. Nonetheless, customs wanted to do a thorough screening before the cleared the ship for disembarkation. Carnival knew what was going on with the passenger and was confident that she would be deemed to not have a condition that was virus related. Being that everyone is hyper vigilant with what is happening these days, customs (I think with CDC input) decided she should be transported to a local hospital and tested. We were advised it would take 6 hours for the test results to come back. At that point, it was pretty clear that we were on the ship until nightfall and probably overnight. Carnival was great about it. They opened up all the restaurants, gave us free wifi, made the pay movies on TV free, put together an entertainment schedule with the entertainment staff and did everything they could to keep us happy, fed and entertained. Hats off to the crew of the Carnival Panorama. Could not have been more accommodating and all with smiles on their faces even though they were under the most pressure of any of us. They also had to deal with the people on shore who were supposed to board for their cruise but could not as we were still on the ship. I could almost hear those poor people yelling as the buffet opened up again –“ Hey, hey – that’s our food. They’re eating our food. I paid for that food.” As it turned out, the results of the testing came back negative, just as anticipated but at that point we were well into the evening and had to stay overnight on the ship until the next day when we disembarked. Such are the risks of cruising in the current climate. The cruise itself was terrific and I would do it again. My only objection was that there were lines for almost everything and I hate lines. Read Less
Sail Date February 2020
Review of the Carnival Panorama This will be a review of our most recent cruise, which took place sailing from Long Beach, CA on Carnival Panorama. We left February 29, 2020 for a 7-day sailing to the Mexican Riviera, including stops ... Read More
Review of the Carnival Panorama This will be a review of our most recent cruise, which took place sailing from Long Beach, CA on Carnival Panorama. We left February 29, 2020 for a 7-day sailing to the Mexican Riviera, including stops in Cabo San Lucas, Mazatlán and Puerto Vallarta. As an avid Carnival cruiser, and even though I am approaching the 50-cruise milestone with Carnival Cruise Lines, I must admit to still experiencing awe-invoking giddiness akin to a teenage girl walking into her first prom when I first board their ships, stepping into their vast atriums from the gangway that first day. Which is something, since I am a 68-year old male of the species. So imagine my surprise that day as we traversed the gangway, and an outdoor deck, when stepping into the ship we were pointed down multiple corridors and finally greeted with – the casino? Not the sweeping heights of the grand atrium, staring upward into a skylight seemingly miles above, but rather the almost claustrophobically low ceiling of everyone’s favorite “den of iniquity” with enough flashing colored lights to send any epileptic to a massive seizure. Don’t get me wrong, the color schemes and general design of the ship are pleasing to the eye, but there just is no “wow” in this huge cow. Moving to the elevator banks, we encountered a number of VERY confused people crowding around our necessary mode of transport to our floor. While we became accustomed at work to elevators that are called specifically by selecting the floor to which you wish to access, few others knew how to access this feature. Add to that the fact that they ignored the notes that said you have to make an entry once for each member of your party, you begin to understand why a car arrives with room for one or two, when a party of ten is waiting to board. Being a rather understanding chap, I gave forgiveness where due, and assumed it would get better later in the cruise. Spoiler alert – it did not. If anything, it got worse, with people literally diving for the open elevator without allowing those getting off to do so. Guess some people just got no couth. When at last we arrived at our balcony stateroom, we were pleased to find new and improved color schemes mirroring ocean vistas, and cleanly designed furnishings which effectively made great use of the room’s tight spaces. The efficiencies did result in less cabinet space in the room than in previous ships, but it was adequate for our needs, even with 3 adult occupants. And the 42” TV with on-demand movies (some free and some $4.99) was great! The couch had been made up for our 3rd person’s benefit, and though she did try it the first night, she found it to be entirely too firm for the adult spine. We asked our room steward, Kadek, for a foam pad, and he promptly came in and put an actual mattress on top of the couch and adjusted the bedcovers for a custom fit. Our roomie slept better than any of us after that. By the way, Kadek found out that our guest had a birthday during the cruise, and made it a point to do a “birthday cake” towel decoration for her, in addition to scribbling a personal “Happy Birthday” greeting to her over the entire stateroom mirror. What a great experience. Carnival should be very proud of Kadek on deck 7 (have to be specific, we were told by the housekeeping manager that there were 7 room stewards named Kadek onboard. Dining was typical Carnival American Table menu, and while we found the Main Dining Room to be sleek, modern and inviting, we did seem to gravitate toward the Lido restaurant, finding nothing on the menu that turned our crank enough to draw us into the MDR. When we did eat in the Dining Room, we found service to be top-notch, but because of the layout, it seemed difficult to accommodate sharing tables, which we prefer. We did not avail ourselves of any of the upscale restaurants onboard, simply because, well, Guy’s Burgers. The best burger on land or sea. Need I say more? The lines for Guy’s, Pizza and Deli were very long – but worth it. The Deli does a Cubano Mixto that even rivals my own! And even if you don’t get a sandwich, squirt some Truffle Aioli into a container and dip some fries for a marvelous late evening snack. Carnival Panorama was our first experience with Liquid Lounge, so named because of the fluid nature of the seating. So far, the jury is still out. Why? Because my wife absolutely LOVED this theater, and I absolutely DESPISED the set up. While she felt the seating was more comfortable than on other Carnival ships with set bench-style seating, I hated the closeness of being jammed into entirely too narrow seats, with no room to walk in front of them (had to stand when anyone passed) and no tables to place drinks, etc. I saw entirely too many dishes and drinks spilled while passengers attempted to balance them in their hands while doing What-Ever else. So, as I say – the jury is still out. With that, let’s talk about something that means a lot to me – it may not to you, but I’m writing this. Let’s talk KARAOKE! Specifically, Carnival Karaoke. Onboard is practically the only place I sing, and the relationships you build each night become stronger as the cruise continues, eventually becoming like a family microcosm in and of itself by the last night. Carnival Panorama’s Entertainment Director ensured that there was Karaoke practically every night, staffed by Fun Squad personnel who truly enjoy spinning songs. In most cases, it was held in the Havana Bar, a venue which is entirely too small for the crowds that Karaoke draws. Add to that the very limited seating, and the proliferation of hi-top tables (umm, can you say CRUISERS?) and you have a recipe for an uncomfortable and potentially volatile seating situation. On one occasion, Karaoke was held in the same lounge that Punchliner Comedy normally is – that wasn’t bad. But on another occasion, it was held in Ocean Plaza – absolutely perfect. It had a great mix of readily available seating with real tables! More table space means more drinks, which adds up to more courage and more karaoke singers! With all that, I have to say, I had a marvelous time singing and listening to Karaoke. Emma Pack (formerly Nixon) was an amazing cruise director, an absolute joy to be around. She was energetic, funny, and genuine. Her leadership skills were evident, and would certainly come in handy at the end of the cruise – but more about that later. And BONUS; Cruise Director Matt Mitcham was onboard with her to prepare for an April handoff during which Emma was to be on her honeymoon. Two Cruise Directors for the price of one! All of the Fun Squad staff were, well, FUN! As always, they were everywhere. One great surprise was when we ran into Nadia (bwa-ha-ha), a Fun Squad member from our 2017 Hawaii cruise – and she remembered me BY NAME after 3 years! Huge hugs all around just like the long-lost friends we were. That’s just the way it is on the Fun Ships – their staff, who are our cruise family, keep us coming back! Even as far up as the Captain of the vessel (“Don’t call me Captain – my name is Carlo!”), entertainers, housekeeping, bar staff, and dining area staff all love their jobs, and we love them all. After a fun-filled day at sea, our first stop was in Cabo San Lucas, Mexico. We have visited “Cabo” probably 20 times over the past years, but this was special, as we got to see the sites through the eyes of a first-time cruiser traveling with us. We booked the Cabo San Lucas Deluxe Private Highlights Sightseeing Excursion through Shore Excursioneer, a local company that had served us well in the past. We boarded a small glass-bottomed boat and headed out to see Los Arcos (the Arch), also known as Land’s End. Considered the lowest point on the Baja Peninsula, the arch is dramatically stark and beautiful at the same time, a true testament to the consistent and pervasive action of ocean waves against the land, carving a hole through the side of a mountain that met the sea. Some even describe it as if an animal is leaning over, blowing bubbles while it drinks from the water. During the winter months, it is considered the most favorable location for whale watching, due to the naturally created “whale super highway,” a very deep, safe trench just offshore where whales come from Alaska to birth and breed. There they leap and frolic to their heart’s content, much to the delight of onlookers. Back on land, we boarded an air-conditioned van for a drive to San Jose del Cabo, hometown of our excellent guide, Pedro, for some sightseeing and shopping. We stopped at The Glass Factory for a glass-blowing demonstration, marveling at how molten globs of glass were shaped into colorful, recognizable items, such as a turtle wearing a sombrero and drinking from a bottle of tequila. Whimsical, yet still beautiful. Afterward, we visited downtown San Jose del Cabo, were we walked the main square of this much less touristy section of Cabo, and entered Parroquia San Jose, a church that factors into every facet of everyday life of the city. Back aboard our van, we headed for lunch at Mariscos El Toro Guero, Sucursal Centro where we dined on some of the finest local cuisine. Heavily influenced by the available seafood of the area, their Seafood Empanadas and Tacos Gobernador with their smoked marlin filling were a taste delight. On the way out, we took time to do selfies with the 15-foot tall cannabis tree in the parking lot. Leaving the restaurant, bellies full and minds properly food-fogged, we made one final stop by a food truck by the sea to sample one last treat – Cocos Frios, or cold coconut. The ice-cold green coconut is cracked open, the water inside reserved, then the meat is scraped up and fresh lime juice and hot sauce is added. It has a texture like a ceviche (lime-cured fresh fish) but without any actual meat. Alternately salty, citrusy and juicy, it had become a cold, tasty favorite after our last trip, and of course something not readily available in the states. The next day, we awoke in Mazatlán, Mexico. While this is largely a commercial port, there is certainly plenty to do. In the past, we have walked to the ferry over to “Stone Island,” which is actually a peninsula with miles of secluded beach for the sun-worshipers. This trip, we had booked another Shore Excursioneers tour, Mazatlán, Discovering the Old and New City. Since we arrived early, Mama had time for a 15-minute massage that left her extremely loose as a goose. Boarding our bus, we drove along the Malecon, a typical feature of Mexican seaside towns similar to a well-developed boardwalk, replete with statuary, tiled walkways and amazing people-watching, as well as their version of cliff divers, who dove from amazing heights into the shallow seas, to everyone’s delight. We stopped by Catedral Basilica de la Immaculada Concepcion, a beautiful local church, and then headed to Margaritas Restaurant Bar & Grill, where we enjoyed a huge platter of shrimp of every type, and some free (and some not-so free) margaritas. Strolling mariachis serenaded us, and the lead singer goaded Mama into singing – an impossibility without margaritas – as he leaned into her and sang “Aye, yai yai yai” to which she suddenly burst out singing, “I am the Frito bandito!” I thought he was going to fall over and die laughing. He truly could not catch his breath! Awaking the next morning, we were excited to get ashore in Puerto Vallarta, Mexico, as we had booked Carnival’s Tequila Show, Margarita Madness, Tasting and Tacos excursion. With our guide, Angel, we headed out on an air-conditioned bus for a tour of the city and then down to Vallarta’s recently improved and beautiful Malecon. Shopping at a noted jewelry store for fire opals preceded a visit to Church of Our Lady of Guadalupe, known locally as La Iglesia de Nuestra Senora de Guadalupe. Topped by a wrought iron crown hoisted by angels, it is in daily use, and the 98-year old structure is considered one of the city’s most endearing landmarks. The beauty of these old churches defies description, and they are much-loved and carefully preserved. Before moving on to Viva Tequila, the site of our tequila tasting and folkloric show, we stopped of at Mango’s Beach Club Restaurant for lunch, where a sumptuous repast was laid before us buffet style. Of all the local items we indulged in, papas con rajas, or potatoes with strips of roasted poblano peppers, was my favorite. So much so, in fact, that upon arriving home, I diligently recreated this delightful menu item SUCCESSFULLY for dinner! From there, it was on to the tequila tasting at Viva Tequila, where we discovered very quickly that the best tasting, highest quality tequila has an equally high price! The folkloric show that followed, with dancing senoritas in colorful flowing dresses and their male partners in black outfits punctuated in shiny, silver conchos, cavorting across a huge stage, accompanied by excellent mariachi bandmembers and featuring the reata (rope) lasso artistry of the Mexican charro. Such an amazing show alone was well worth the price of the tour. After two full sea days taking in the ocean breezes and sun, our last night onboard, as always, was bitter-sweet. We knew that we would miss our new friends, and even knowing we had an early call to disembark, we still tried to make the night last into the wee hours. At Oh-Dark-Thirty, the alarm sounded, we awoke, and dragged ourselves to breakfast and then to the meeting point for Diamond and Platinum cruisers. There, we waited – and waited – and waited! Little by little, we got announcements that the ship had not yet been cleared by Customs and Port Authority. We found that a lady had been medically disembarked with questionable symptoms, and we would not be able to leave until a Coronavirus (covid-19) test had been administered. Problem was, there were no tests at that time available in California, and the CDC would have to fly in a test. After 4 hours, we were informed that it would be a while before results would be back in, so they encouraged us to avail ourselves of the ship’s facilities as restaurants and other venues reopened, including our rooms. Later that evening, the testing revealed that the lady was negative for Covid-19, but that because of the late hour, they decided to just keep us overnight. Entertainment was scheduled in all venues, including comedians providing extra shows in Punchliner! Our luggage was returned from holding so that we could secure clean clothing and toiletries for the evening, and then it was taken down again to await our departure. The next morning, we got back up and did it all over again, leaving the ship within a short time. We were on our way after an extra free fun-filled day onboard the Carnival Panorama. I would like to recognize the leadership provided by the Captain and his crew, and in particular Cruise Director Emma Pack. Throughout the quarantine ordeal, her unfailing energy and helpfulness, not to mention her positive personality, kept almost everyone in good spirits. Or was it the bars (get it? Spirits)? Either way, we had one more fun day added to enjoy the ship. The logistics of getting people Read Less
Sail Date February 2020
We got off the Carnival Panorama at the Long Beach port after returning to our rooms for one additional night as one passenger was Covid 19 tested and the 4000 of us had to wait for that one passengers result. Thank god the one passenger ... Read More
We got off the Carnival Panorama at the Long Beach port after returning to our rooms for one additional night as one passenger was Covid 19 tested and the 4000 of us had to wait for that one passengers result. Thank god the one passenger was negative but it was nerve wracking for all of us. Needless to say it was chaos for the thousands of embarking passengers since they could not get on the ship since we could not get off it. I have no idea were 1000+ hotel rooms were found to put these 1000's of waiting passengers. After 15 Carnival Cruises (since the 1990's), I think I am really done with Carnival for a long time. The Panorama crew and their service was impeccable and personable. Having Matt Mitcham (as a surprise guest) onboard truly helped the atmosphere as he and Emma did the best they could with the challenges caused by these events. The problem is that the mass cruise market has just become way too congested (e.g. just too way too many people and too many queues) on their ships. The production shows were great, but the showroom layout, seat cushions, and sight lines were the worse ever (and that was considered an improvement from the other Vista ship we were on). The casino was literally unplayable! Reason: The entire casino is the dedicated indoor smoking area 24 hours a day. Its so bad, that transiting non-smokers had to go up one deck and cross over before going back down stairs on the other side. What a dreadful design and my casino play was the least ever on any cruise ship because of this. On the other hand, the new NCL Encore we ere on the month before has a non smoking and separately ventilated and isolated/enclosed smoking casino and it was wonderful except even the NCL Encore suffers from the same passenger congestion issues. I am still a big fan of cruising, but I think its time to look at less passenger ratio ships in terms of "elbow room." I'll try more River cruises (which I love!), once this Covid virus is past us. My estimate is that is won't be until year 2022 that this pandemic is under control so that cruising becomes as safe as it was before this started. Otherwise, trust me, its not worth the stress to vacation this way with this kind of risk out there. Read Less
Sail Date February 2020
We chose this cruise because my hubby and i wanted to see the pacific side of mexico, Why not on a NEW SHIP?! .We only have Celebrity to measure to but here is what we found... the main DR was ALWAYS cold...like very cold. The food was ... Read More
We chose this cruise because my hubby and i wanted to see the pacific side of mexico, Why not on a NEW SHIP?! .We only have Celebrity to measure to but here is what we found... the main DR was ALWAYS cold...like very cold. The food was just...meh.. and the decor was not as nice as celebrity, however.. playing to a different crowd, i wouldnt want to have it super posh and kids jumping all over it. NOT dissing kids, it is what it is...EMMA was amazing, never really actually met her but her voice is infectious and her ALWAYS ON (bless her soul) attitude was over and above. She is the voice of Carnival.. i can only imagine, her time off she must spend sleeping.. thank you Emma for your very hard work at trying to please everyone! Havana bar was nice, it would have been nicer had the weather been better, but thats not Carnivals fault. More beverage options as opposed to you coming up with one on your own, would have been more helpful.. your on vaca, you don't want to think..lol.. The entertainment was definitely better than celebrity, and JOHN...loved him. Im glad he got to see his moma today! JIJI'S was AMAZING food. It was a refreshingly different taste and the service was done well. The seafood shack was also good.. the Casino was fun, a lot of winning from a lot of people. Surprised is both, actually.. I would suggest they take time during the evening and clean off the machines more often of the "stuff" people leave lying around, particularly ashtrays and empty glasses..(although i would prefer to put this on the people using them, i feel most dont think it should be them cleaning up their own mess) i cleaned a couple off just to sit down and play. The staff on board, for the most part everyone was pleasant, i did feel some were getting tired as its close to the end of their run, felt you were asking for too much sometimes, but I wouldnt hold that against them.. It would also be nice to have a few more garbage cans, (recycling) maybe near the elevators as you have coffee cups as your walking around but have to hunt to find a place to discard them. All in all, i didnt mind the Carnival, and i would cruise with them again, its a new ship..their is always kinks to iron out. Read Less
Sail Date February 2020
I don't know if I am the first to write about the Mexican Riviera that sale 2/29-3/7, but let me start by sharing we were one of the ships on the news that was held up at Long Beach, unable to Disembark due to a sick passenger that ... Read More
I don't know if I am the first to write about the Mexican Riviera that sale 2/29-3/7, but let me start by sharing we were one of the ships on the news that was held up at Long Beach, unable to Disembark due to a sick passenger that LOCAL authorities wanted to first be sure didn't have COVID-19 and she didn't. However, this hold up did give us an extra day onboard, being fed and entertained at no extra cost. Let me also share this was my first cruise, so maybe my opinion is lacking due to not having comparison, but nonetheless I feel compelled to give it. Ship: Its clean, beautiful and massive! I was traveling with my older sister, but had visions of how much fun my grandson (due next month) could have on this boat when he's old enough. Cabin: Small but enough. If you go on a cruise and spend any more time in your cabin other than to sleep, you may has well stay home. That isn't what a cruise is for, so these folk who complain about space kill me. As long as the room is clean and you have space for yourself and your luggage, that's all you need. Dining: Nothing to compare to, but I didn't go hungry for sure. Most meals were from the buffet for convenience and food was hit and miss. Most disappointing is that the breakfast selection was the exact same thing every day. Guy Fieri's Burger & Fries was ALWAYS good as was the Taco bar on the other side of it. 555° Fahrenheit Steak House served perhaps one of the best rib eye steaks I have ever had. Entertainment: Cruise Director Emma is such a breath of fresh air. She's full of energy, always upbeat (even when our disembarkation fiasco was happening) and as genuinely sweet as the day is long. Her "Fun Squad", I believe, has some potential future Cruise Directors in its midst with the likes of LeLe (spelling?), Gabe and Aussie Neil as the most memorable for me. I didn't attend any shows (not my thing) and saw one comedian who was really good, but didn't go see any others. I was able to take part in a Build-a-Bear workshop and now have the cutest little bear to share with my grandson when he arrives next month. Service: EXCEPTIONAL! Every single employee I interacted with was friendly, smiling and never once seemed as if I wasn't their most important priority. Ports: So, funds were limited for me and my sister who has cruised no less than 20 times wasn't really interested in doing much. We planned to get off the boat at all 3 ports, but only paid for one Carnival sponsored excursion that was 5 hours of beach time in Puerto Vallarta. It would have been nice had our view of the beach not been blocked every 2-4 minutes by a local peddler trying to solicit their wares for the ENTIRE time. :-( The shopping right at port at Cabo San Lucas is just a glorified flea market, but much better in Mazatlan. Finally, the last day arrived. We sent our luggage down the night before and excited our cabin with our carry-off luggage by 8:30 am as directed. Packed into a smoking area like sardines (unable to smoke due to ship fueling), we knew we could have a potential problem when we saw 2 ambulances, a firetruck and a helicopter. Sure enough, a sick passenger who (per the announcements) "did not meet any of the CDC's criteria to be at risk for COVID-19" was taken off the ship and local authorities in Long Beach would not clear us for disembarkation until testing was done. The results did not return until after 9pm and we were told while that was great news, we couldn't get off the ship until the next morning. A lot of people were angry. I missed a flight back to Arizona and had to pay for another, but let me tell you, under the circumstances, Capt Carlo Queirolo, Cruise Director Emma Nixon and the entire staff handled this snag PERFECTLY! Those passengers who were angry should be ashamed of themselves. It wasn't something that could have been avoided by the ship's crew and to mistreat them as a result is uncalled for. If you're reading this and you were one of them, your mama didn't raise you right! I am so grateful for the time I had on the Panorama and for the care taken to make sure we were all fed and entertained even though there was an unplanned 8th day. I was at ease and will jump back on this boat at my earliest opportunity! Read Less
Sail Date February 2020
Thought we would tryout the new Carnival Panorama since it's only a 6 hour drive to get there. Anyone that has sailed out of long beach knows the Pacific is cold so we didn't use the pools. But other than that the ship is ... Read More
Thought we would tryout the new Carnival Panorama since it's only a 6 hour drive to get there. Anyone that has sailed out of long beach knows the Pacific is cold so we didn't use the pools. But other than that the ship is fantastic and cruise director Emma Pack made it all that much better. This was our 14th Cruise and the shows in the Liquid lounge were the best by far I have seen on any cruise ship.Guys Burgers and Guys pig and anker were my favorite places to eat the food in the buffet was good and so was the main dining room. The crew on this ship went above and beyond when it came to making us comfortable when the CDC made us stay onboard another day while they checked a guest that was sick we had to wait till they got the Corona test results which were negative but not only did carnival take care of us in grand fashion they even wiped out everyone's parking fees in the parking garage already have 2 more cruises booked with carnival for this year Read Less
Sail Date February 2020
We chose this cruise because it was a brand new ship and thought it would be exciting. It was not, and was a rather bland experience compared to other cruise ships we have been on. I don't think there is anything exciting about this ... Read More
We chose this cruise because it was a brand new ship and thought it would be exciting. It was not, and was a rather bland experience compared to other cruise ships we have been on. I don't think there is anything exciting about this ship. The ambience was very lacking. Lots of advertising for this ship about many things to do on the ship, yet many are just a small area stuck in a corner somewhere. We travel as handicapped and don't believe the Long Beach port is very handicap friendly. They offer scooter rentals for pickup at the port terminal whereas other cruise lines offer scooter delivery to the room and pick up there. The pick up in the terminal was fine for boarding as you didn't have to wait for a wheelchair. But if you wanted to debark and take your own luggage, it became too much baggage to handle along with scooter. Won't do that again. Our accessible room was very nice with a nice layout, nice bathroom layout EXCEPT there were no chairs at all in the room. We had to sit on either the scooter or the bed. We had room service and had to put the tray on the bed. Not a comfortable scenario and there was plenty of room to put a chair. My curling iron quit two days after sailing in a plug where as other things worked fine in. After much frustration and paying for one hairstyle for $ 80; found out there was nothing wrong with my curling iron, but rather something wrong with it working properly in their plug. They brought up a box they called a transformer and I had to plug into that which took up most of the only desk space we had. Not a good experience on a brand new ship. The food on board was mediocre at best. Many things missing that would be readily available on another cruise line. Very little fruit and always the same fruit, mainly melon. Couldn't find a banana or orange to save your life. Many strange dishes everyday. Cutting board items so, so and were sliced to the bare minimum. There were two sides to the buffet and at 10:30 AM, one was shut down, including the orange juice machine!!! One day we couldn't get lunch if we wanted it. Was told we could have pizza or a sandwich, REALLY!! Never been on a ship where the included meals were not available. Very bad. Every tomato we had the whole trip was either green to pink and the center so hard you couldn't eat it. Portions served were small, glasses were small, cups were small necessitating many trips for refill. I really felt the cruise line was trying to pinch pennies with all these type of tactics and push people to go to the pay restaurants. One other note, one of the public rest rooms we stopped at near one of the lounges smelled so bad, it would gag you. There was a cleaning person in there scrubbing the toilets, but THAT WAS IT and she left after brushing all 3 and left the smell to remain. Not good. I will most likely cruise with anyone but Carnival in the future. We have cruised on 12+ cruises on all various cruise lines so lots to compare to. Read Less
Sail Date February 2020
Carnival panorama is a beautiful new ship. Everything is new, carpeting, furniture, drink ware, flatware, etc. with over 4,000 passengers public spaces are very crowded though. The beach pool area midship and tides pool area aft fill up ... Read More
Carnival panorama is a beautiful new ship. Everything is new, carpeting, furniture, drink ware, flatware, etc. with over 4,000 passengers public spaces are very crowded though. The beach pool area midship and tides pool area aft fill up by 9am every morning with people reserving loungers and chairs with towels, caps, and backpacks. For adults only, the serenity area isn’t quite as crowded but there is limited spaces and people reserve spaces up there like the other pool areas. There is one pool area that is not crowded, the Havana pool area. Here there are two hot tubs and a infinity pool. If you don’t like dealing with a crowd and would rather relax on your cruise you MUST cruise in a Havana cabin. The Havana pool area has the best aft view of any public spaces onboard. It’s very laid back and service is outstanding. The area has ample loungers and several day beds for relaxing. There are even call buttons for service. You don’t need to get up from your lounger or daybed or pool or hot tub to order a drink. Just press the call button and a waiter will be there in seconds. This is also the best place for viewing whales in the Cabo area. It was NEVER crowded here. Of course you must cruise in a Havana cabin or a Grand Suite cabin to have access to this area and they monitor this very strictly. It is well worth it for these cabins. We will definitely do this cruise again in a Havana cabin. Dining: Main dining rooms were ok. Lido marketplace was ok and the omelette bar here is great. The steakhouse was great and the table art desert is a must if you eat at the steakhouse. Bonsai teppanyaki was good food with a great show by the chefs. Seafood shack was ok, pizzeria was ok, and Cucina Del Capitano was ok. We also did the Elegant Affair cooking class. This was a lot of fun and the chefs were very accommodating and helpful. We prepared an entire meal at our individual workstations lead by a chef. Then afterwards we were served the meal prepared by the galley, which was much better than what we prepared. Our best dining experience was the Chefs Table. It was the most interesting dining experience ever, you must do the chefs table. It’s like no other meal you’ve ever experienced. It is well worth the price. Bars: All were very friendly and no matter where I went in the mornings, bloody Mary’s were delicious. Never much of a crowd at any bar. Casino: Had lots of slots and live table games. However it was always very Smokey in the casino with cigarettes. Unbearable at times. Slots seemed very loose the first couple nights then very tight, alt least for me. Shopping: Loved Cherry on top, especially sour candy selection. Not much in way of sundry items and the shops seemed small. Not a very large selection of tee shirts or shorts. Excursions: We did not purchase shore excursions. We hired taxis in port and went where we wanted on our time. We usually do excursions through the ship, but not this time. Read Less
Sail Date February 2020
We are experienced AZ cruisers with Mexican Riviera cruises due to easy access to ports. We have sailed various Mexican Riviera itineraries with Carnival, Norwegian, and Royal Caribbean (no longer avail). We loved this cabin (1432) and ... Read More
We are experienced AZ cruisers with Mexican Riviera cruises due to easy access to ports. We have sailed various Mexican Riviera itineraries with Carnival, Norwegian, and Royal Caribbean (no longer avail). We loved this cabin (1432) and location. We prefer aft ship location and this cabin was convenient to elevators and only a few stair flights to the action. We were always the first on the elevator to get to lido deck. We would definitely book this class (6L) of cabin again. Cabin was larger than expected (recently cruised on a Norwegian Bliss aft balcony that was much smaller). WE HAD 2 BATHROOMS!! One without a stool but it had a very deep, small bathtub. The primary bath was much larger with a shower. A full size couch that could double as a single bed - coffee table, a desk, two closets plus a third storage closet with two shelves, a safe, and 3 deep drawers. All of this with ample room to walk around. Our 25" suitcases fit easily next to wall at bottom of bed. We had a 12:30 embarkation and were eating on Lido at 11:30am. Crowded but we found a window seat. Two buffet areas with different menu choices. In the past, Carnival had a variety of high quality main shows. Variety included broadway style shows (2-3), magic, hypnotists, single singing performers, acrobats, etc. Now there were 2 main shows and fill-in shows were uninspiring. Liquid Lounge had strange seating availability and it was COLD in there. We did enjoy the comedy club each evening. It seems comedy is now the main event on Panorama. Loved the Guys Burgers and Mexican grill (Blue Iguana), and Pizza... and Seafood Shack. It would be nice to see hotdogs as one of the choices at the midnight buffet and by the pool. We did specialty dining 3 nights... JiJi's Asian (very good - $12 upcharge), Capistrano Italian (comp from casino) - VERY LARGE PORTIONS, Bonsai Teppanyaki... all were very good. We felt the $38 upcharge for Teppanyaki and the Fahrenheit steak house were too high. On Norwegian, there are specialty dining packages at very reasonable prices - not offered on Carnival. Our MDR experience was excellent! Early seating in Horizon dining room. Joel, Jose and Alawesus were a great team and took great care of us. We ordered a total of 3 entrees to split between the two of us each night because we like to try a variety. We had one of the best whale watching experiences in Puerta Vallarta. Booked the small boat experience (8:30-12:30). We saw a mother and calf playing - mother extending/splashing pectoral fin, baby whale tail splashing about. Next was a mating pod. One female with 4 suitors - spectacular breaching. Finally an experienced mother and baby with an escort. Whole experience was fabulous and educational. We tipped big on this one. We took Lyft from LAX to/from port $35-$40 each way. When leaving, we have a suggestion. Exit ship and walk toward the Queen Mary. We had 2 checked bags and 2 carry-ons and it was an easy, paved walk the entire way. You will see a loading/pickup zone as you face the Queen Mary parking lot. Schedule Lyft from there to avoid long line that forms in the cruise terminal parking area. We had a late return flight so hung out on Lido deck until the last call to leave (we carried own luggage off). We departed ship around 10:30am. Panorama had one of the best activity / sports deck areas I have seen. Arranged activities in basketball court were adult basketball game, dodgeball, volleyball. A separate playzone for kids, foosball tables, outdoor exercise equipment, mini golf, walking track. Skytrain was so fun! We didn't try the ropes but will do next time. Read Less
Sail Date February 2020
Our last cruise was the Celebrity Reflection, we have not cruised Carnival in 10 years, so i was a little nervous to return to the line. The Panorama ended up being our favorite cruise! My husband and I are 55 and we took our 16 year ... Read More
Our last cruise was the Celebrity Reflection, we have not cruised Carnival in 10 years, so i was a little nervous to return to the line. The Panorama ended up being our favorite cruise! My husband and I are 55 and we took our 16 year old son. We flew in from Detroit to LAX the day prior. We took an Uber to Best Western Long Beach. I would recommend this hotel. It's clean, they have a free shuttle to the cruise terminal, and have a great staff. We took a Lyft back to LAX on our last day. We booked a Havana suite, which was way more than I wanted to spend, but it was worth it. I tried for months to get a Havana Cabana for 3, but there only a few cabins to accommodate more than (2) guests, so when our cabin popped up after months of searching, I grabbed it and didn't look back. The Havana area is fantastic, and I can't imagine going back to a non-Havana cruise! The pool, hot tubs, and bars are right outside of the cabanas and almost private. Embarkation and Debarkation were so smooth and easy with the suite perk. The ship has a much more upscale decor than our past Carnival ships, we really liked it. We ate all dinners/sea day brunches in the MDR with YTD and they were all fantastic with great service. All of the food we had at Guy's Burger, Guy's Pig and Anchor, Blue Iguana Cantina (breakfast burrito was fantastic!), Carnival Deli were also great. We only ate in the Lido for a snacks and gelato but people seemed to be enjoying the food there too. My son said the pizza was great. We loved all the food we had on the cruise, we only ate at included restaurants and we thought it was at the same caliber or better than our food on the Reflection. We did not get a drink package this time. We knew we would be drinking in ports 3 days and my husband drinks beer on the ship. We brought our (2) bottles of wine-which was gone on day 2, and we each brought a 12 pack of soda/diet soda. We brought too much soda, we only needed (2) 12 packs. I bought bottle for the room to make drinks. Being in the Havana area on deck 5, this was really convenient because you are right by your pool, the MDR, Guy's BBQ, Ocean Plaza dining to quickly get a drink. If we were on a different floor, this would have been kind of an annoyance. This worked for us, and we saved a lot by not purchasing the package, but it really depends on what you drink and when you drink to determine if the package is for you. I also purchased a 12 pack of small water bottles to be delivered to our cabin pre-cruise for about $4. The skyride, ropes course, sports deck, and water slides were really fun. We did them multiple times and just paid attention to times when lines were the shortest. My son made friends the first night at the O2 club and they enjoyed the outdoor theater a few times. I did not like the gym on the ship, it seemed very closed in to me, but my son enjoyed it. We took a tour of the spa, and it looked very nice, but we didn't get a package. We did not buy internet, and did not miss having it for a week, even my 16 year old. We all checked email and texts while in ports. Get the HUB app before you leave, it is great for making your YTD reservations and seeing the Fun Times. I only bought the $5 chat option for my son and I would suggest this is if you have kids; when they meet other kids on the ship this is how they communicate/plan to meet. Have your kids go to the clubs the first night, that's how they meet their "group". The older kids rarely hang out at the club after that, but they do exchange names to chat/meet. My son met a nice group of kids and they hung out a lot together on the cruise. This made our vacation fun for all of us! Our room steward, Mauricio, was outstanding. Every employee we came in contact with was so nice, friendly, and helpful. We loved all the ports, we didn't book any Carnival excursions. This was our first time in this part of Mexico so we wanted to explore. I pre-booked a glass bottom boat/water taxi with Blue Baja Los Cabos before we left. They are on Facebook and they were great: took us on an arch tour, which I would highly recommend, and then dropped us off at the Sandbar, and picked us up a few hours later to take us back to the ship. All for $11 pp. At the Sandbar we pre-booked massages and had lunch. It was a great day. Mazatlan was very nice too, people really give this place a bad rap, it's a very quaint, pretty area and it was very safe. We walked following the blue line to the town and explored the Malecon, had lunch, and went to the beach. The open air cabs here looked very fun, but we ran out of time. Puerto Vallarta was beautiful. We took the bus from the marina to the Malecon, had lunch on the beach at Swell, swam in the ocean, explored the area, and took the bus back. The bus was very safe and easy and cost $4 round trip for 3 people. We spent most of our time in the Havana area. It's very quiet, but people still save chairs like they do on the rest of the ship. However, you can always find a place. Laying out on your cabana is the most peaceful. Our cruise was full but I always saw open deck chairs by the main pools and on the other sun decks. We were cruising in February, we had great weather except for the last sea day, which was cloudy and 70, so there were a lot of open deck chairs through out the ship. I was very worried about rough seas, but we had no rough seas at all there or back. I brought motion sickness medications, and never had to use them. We did see a couple comedians which were not our style, same with the shows, and the casino. This is never why we book a cruise, the food, view, and the ports are the highlights for us. We definitely recommend the Panorama, and would love to go again! Read Less
Sail Date February 2020
We have cruised previously on HAL and RC, first time on Carnival. We sailed during the mid-winter break for California schools. There were 1500 kids (full capacity on the ship and they were everywhere. We would not knowingly book our ... Read More
We have cruised previously on HAL and RC, first time on Carnival. We sailed during the mid-winter break for California schools. There were 1500 kids (full capacity on the ship and they were everywhere. We would not knowingly book our vacation during school break again. Embarkation: We traveled about 3 hours to port and embarkation was fairly organized at the 12:30-1:00 PM check-in. The only negative was we were rushed in security as eager passengers threw their carry-on items on the conveyer belt for ex-ray before we completed the process, causing one of our carry on items to be mixed in with theirs. There are a lot of staff placed on the route to the ship guiding passengers to the gang-way. Once on the ship we were welcomed by many of the crew. We found something to eat on the Lido Deck 10 and explored a little prior to finding our room keys in an envelope at the our cabin. Our luggage didn't arrive until after sail-away and dinner around 6:00 PM. Disembarkation: There is a Disembarkation briefing on the last sea day, also a flyer is left at your door with disembarkation information. Numbered luggage tags can be picked up at the briefing or at guest services. If you check your bag you must have a numbered tag on it. If you are in a suite, Diamond or Platinum or have priority status you will be disembarked early. You may put your bags outside your cabin between 9:30 and 11:30 PM to be picked up for checked baggage on the last sea day. Passengers must vacate the cabins by 8:00-8:30 and wait on the Lido deck or the Liquid Lounge. Decks are disembarked one at a time beginning with Deck One according to the deck your cabin was on. You may also choose to carry off your luggage yourself and disembarked ahead of passengers with checked baggage. Ship: The ship is new and offers many different spaces to explore on decks 3, 4, 5, 10, 11 and 12. There are deck maps at each elevator bank, along with a touch screen for selecting the your floor, make the floor select6ion prior to entering the elevator - there is no option inside the elevator. Pay attention to ships time reflected at some elevators, on your cabin telephone and on the television screen. You will pass through different time zones and there was a couple that almost missed the ship at one port due to the time difference. I found the Carnival Hub App helpful. You can't really see the menu until you board the ship. What I didn't know prior to boarding is while the App is free, they charge $5 extra to use the chat option. Shame on Carnival for nickel and diming their passengers. Especially after they purchase the internet plans. Dining: Caution: While in port on Day 1 you will be charged tax on drinks even if you have the Cheers and Bubbles pass until sail away. There are plenty of dining options and most are good, some are excellent. JiJi's was excellent one of my favorites. This is not ordinary Asian fare. Staff at this restaurant go all out to give you a special evening. Each person gets 2 entrees, 2 starters, 2 sides and 2 desserts and it is served family style for sharing. If you gave special requests they are most accommodating. Very Important: Let them know what your desired spice level is, they want to get it right. The steakhouse is also very good with the meat prepared as ordered every time we went. The portions are small on the surf and turf but enough. I also can rave about the taco (fish, port and chicken) and burrito bar and Guys burger joint (best burgers) and the pizza place (24 hour pizza operation-hand made) all on deck 10. I think the fish and chips are good too at the Seafood Shack also on deck 10. The buffet is at the market place on the Lido Deck 10, breakfast is good here and a fine selection of desserts. You can also find the same breakfast on a smaller scale on deck 5 near the Coffee Bar which is also highly recommended. Plenty of indoor and outdoor seating there. Pizza delivery is $5 or you can pick it up. They make them fresh and there is always a line. Entertainment: I saw and recommend the Rock Revolution production show in the Liquid Lounge on day 4. I also saw a female comedian who was hilarious and an older male comedian who was disgusting and centered his routine on insulting the audience, as people were walking out on him he would chase them out and insult them some more. Even though it was an adult show, I didn't find him funny or entertaining, only vile. There were some musicians located in different areas that were very good - Nightshift band was one of them. Activities: There were many activities, trivia and puzzles and contests and bingo, mixology and towel folding along with an ice carving demonstration. Carnival Kitchen cooking classes: Between my husband and I, we took 10 classes. Chefs graciously assist and make sure you are on track to prepare the dish or dishes you signed up for and answer all your questions. The classroom has new stainless equipment and quartz countertops and is well appointed. There is an I-pad with the recipe at each work station and students follow the chef on the I-pad. Depending on the class, you may sample what you make during the class or it will be sent to our dining venue that evening or you will have a sit down dinner in the Carnival Kitchen. I have received all of the recipe cards by e-mail for the classes we took. I have already made my own pizza. Something I would not have tried before this class. Spa and relaxation: I had relaxing massages from Lal in the spa and a very nice facial from Hardashi. I had my hair braided by Shannon at 9:00 AM and it was undone by 2:30 PM; when I returned to have it repaired I was told she was booked and couldn't be worked in by the blonde European lady, so I cancelled my other appointments. You can get massages for much less in the ports and a braid as well. Thermal Suite: This is a nice area but they overbook it and it is so crowded I couldn't relax most of the time I was there. Staff does not control the chair hogging where people put their towels on the lounges while they do other stations. Also, staff isn't good to pick up towels people leave in the steam room, but there are always fresh towels available. Spa is too small to accommodate all the spa suites and day pass guests. Over all, nice concept and facility but overbooked, too small and underkept. Gym: Very busy on sea days, but well equipped and everything seemed to be working fine. I like that the machines are positioned in front of the windows. Too bad the locker rooms aren't closer. Be ware the bathroom is tricky to lock inside the locker room. Casino: Too smoky to use and no hand sanitizer in sight. Pools: Water was cold even in the warmer climates. Spa on the Serenity deck is too small for the size of that deck. Also, there should be enforcement of chair hogging with towels. This is done on all decks and every pool and spa area. Overall: The staff and crew were friendly and went out of there way to make the cruise special for all passengers. I was impressed with the staff and considering the ship was at full capacity, most of the passengers seemed happy and friendly. Staff kept the ship clean but it would be nice to have more focus on germ control with rail and surface cleaning and hand sanitizer dispensers. There were health questionnaires in the Carnival Kitchen prior to each class and at the Embarkation lines. Information: There isn't enough signage and information given to passengers. They are left to navigate the processes and ship themselves. In ports: Other cruise lines have air conditioned buses to transport their passenger to and from the ship and nice welcome tents and welcome towels and water where Carnival has a open air tram in Maztalan with a long line and a long wait and no information or welcome tents. In fact there is very little information provided throughout the ship. You are left to figure it out on your own. Read Less
Sail Date February 2020
Cabins: We had two cabins 2371 & 2369. 2371 was a Cove balcony which was a first for us. I now prefer the cove balcony to a regular balcony. The cove balcony has more shade and privacy and less wind. Two doors down is a ... Read More
Cabins: We had two cabins 2371 & 2369. 2371 was a Cove balcony which was a first for us. I now prefer the cove balcony to a regular balcony. The cove balcony has more shade and privacy and less wind. Two doors down is a "service" area, but that is only used to load and unload luggage on embarkation and debarkation days so it is quiet. 2369 is an interior upper/lower room. The configuration of this room means that there is no couch to sit on our coffee table. There is also less closet, desk and drawer space. There is only a stool to sit on. It is awkward to sit on the bed since they are bunk bed style. There is more floor space even though the cabin is smaller than standard, but that is because there is so much missing furniture and the beds are upper/lower and not side by side. This room is only good for people who do not plan on spending any time in the room other than sleeping. Both rooms were very quiet despite being by the elevators. Having the dining room above us turned out to be a big plus from a noise perspective. Food: I thought the food in the main dining room was generally very disappointing and the Lido Marketplace was worse. Fresh fruit or vegetables selections were extremely limited. I would avoid the main dining room except on lobster, filet mignon and prime rib nights. We did enjoy the nightly parade of waiters and napkin waving and dancing in the dining room. I would recommend specialty dining for dinner for some nights, the Vista dining room for breakfast (eggs, yogurt parfait, chia banana pudding were our favorites), and for lunch we liked all of: the pasta restaurant (free at lunch). Mongolian Wok (free at lunch), Pig & Anchor (free at lunch), Guy's burgers and the Cantina (also good for huevos rancheros in the morning). For dessert they mostly had cakes - most of which were OK, not great. My kids also liked the pizza, but I didn't try that. The only desserts that we thought were really good were the ice cream and gelato. Note that the "chocolate extravaganza" just means that the cake station at Lido Marketplace (the buffet) only has varieties of chocolate cakes. Carnival Kitchen: We did the cake decorating. It is a great concept, but they need to refine the class a bit. Assigning the station you go to needs a new process. It took too long and there were many confused people (understandably). Be aware that it is 2 people per cake so if you go solo not sure how you "share" the cake. They should just eliminate the instruction on how to bake a cake because watching someone pour ingredients into a kitchenaid mixer was boring and not part of decorating. There is almost no instruction, but it was fun. The cake tasted pretty gross. We didn't eat ours. Entertainment: I thought the cruise director had a lot of energy and a staff that ran great activities. On this ship, I felt that the main shows were really music shows with something to watch and not productions - although we didn't see Celestial Strings as by then we had enough of the shows. Note that there aren't enough seats and they fill up so get there early to get a seat. The trivia and other games were a ton of fun. My kids liked the rope obstacle course and did it several times. They did the bikes once and thought that it was great, but with an hour plus line the norm didn't go back. My teens liked Sky Zone - it was small, but fun. 20 is the maximum, but both times my teens did it, it wasn't sold out. Teen Center: This was amazing. I didn't see my kids most of the week. A special thank you to Dustin. You were amazing. Pools: There is no adult pool and the 2 adult only hot tubs are small and almost always full. Lounge chairs are hogged early in the morning and so there are none available at Serenity or other prime spots unless you are an early bird. Carnival (like most places) doesn't enforce the "40 minute" rule. HUB App: This is a great concept. I would have done anytime dining if I had realized that you could request your reservation from the app when you were ready to eat. Very convenient. You could look up your account, the dinner menu, activities, and make reservations among other things on the app. My only complaint about the app was that it froze frequently. Ports: I thought that they could have done a much better job providing port information and "ship time" changes. I have been on many cruises and this was the first one where I felt like there was such little information about the port. There was conflicting information about "ship time" as the time on the TV, the time on the paper and the time on the apps all varied. Elevators: This ship uses a new system to call elevators that is very common in other countries and usually efficient. It did not work well. Elevators took awhile (no more than other ships), but here there was no way of knowing if the elevator was on a nearby floor or would be awhile. I think people would have been less aware of it if there was anything in the elevator lobby area to look at to keep you occupied, but there is nothing. Cleanliness: The ship looked very clean. Dirty dishes were picked up quickly. Everything on the ship is very new. I was surprised though that there wasn't anyone pushing hand sanitizer or hand washing at any point during the cruise, especially entering the buffet area. Read Less
Sail Date February 2020
The experience was great. Nice having a new ship on the west coast. The food was better than a recent cruise on the Miracle and the activities were nice. The beds were much more comfortable than the Miracle as well (I know that the ... Read More
The experience was great. Nice having a new ship on the west coast. The food was better than a recent cruise on the Miracle and the activities were nice. The beds were much more comfortable than the Miracle as well (I know that the Miracle is going in for dry dock shortly, but... those beds gave us a terrible back ache). The ship is definitely big, but it doesn't really affect wait times except for elevators. Other than waiting for the elevators, the queues were fairly manageable and never seemed to be a problem. The skyride and the ropes course were a nice new touch. The embarkation and debarkation process definitely feels smoother than it was while they were doing construction in Long Beach and it was definitely a better experience than in years past. It's nice to know that this ship will be here long term for the seven day cruises and that we'll be able to enjoy all of the nice add-ons for this ship for years to come. Read Less
Sail Date February 2020
We chose this ship because it was a new ship with 3 hours by flight. We were very excited about the fun amenities. Getting on the ship was ok. Getting off the ship was horribly long and painful. We had hoped for entertainment ... Read More
We chose this ship because it was a new ship with 3 hours by flight. We were very excited about the fun amenities. Getting on the ship was ok. Getting off the ship was horribly long and painful. We had hoped for entertainment similar to NCL, unfortunately, 80% is comedians. We visited the casino a few times, it the smoke was so bad it made it impossible to stay very long. I would hope by now the casinos could be split between smoking and non smoking. Although the smoke would still drift over, it would be nice not to have someone smoking all around you. The food on the ship was ok. We were on the Liberty in 2018, the Elation in 2019, and the Valor and Panorama. The menus in the MDR are almost identical for three years. They need to switch it up every couple years. The lunch and dinner food in the buffet was barely warm. Nothing was hot. Breakfast was excellent in the buffet. Things seem to be warmer. I had breakfast in the mdr on a sea day. The pancakes were dry and eggs bland. Carnival has the best fresh juice by far. Blue Iguana was perfect for lunch. Breakfast was hit or miss. Breakfast Burritos thumbs up, huevos rancheros was cold. By the end of the cruise we didn’t go to the MDR as we found almost the same food at the buffet with a great view. One of the highlights of the cruise was eating at The Chef’s table. This was an unforgettable, culinary experience. I would give them 9.5 out of ten. Only because I don’t like wine. If they could have sparkling cider, it would be perfect. The activities on the ship were a lot of fun. Emma our cruise Director made things memorable. Her and her staff were a definite thumbs up. The alchemy bar, by far was the best bar on the ship. Especially if you like custom drinks. Nikola and Zoran crafted incredible drinks, while keeping you laughing. Their customer service was Top Notch. Also, if you like espresso, go visit Java Joe for coffee and a song. We have some great memories, especially due to the staff. Unfortunately, my husband and I said, overall, we would not return to the Panorama. We have a cruise this fall on the Breeze and are hopeful it will Wow us. If not, we will probably go back to NCL or try out Royal Caribbean. Thank you Christine for your addition of the heroes bar. It is a wonderful tribute. Read Less
Sail Date February 2020
We loved sailing on the Panorama. The staff was wonderful - they really went out of their way to help in any way possible. Since there was only a slight difference between Panorama and Horizon but it still made a difference to us. Our ... Read More
We loved sailing on the Panorama. The staff was wonderful - they really went out of their way to help in any way possible. Since there was only a slight difference between Panorama and Horizon but it still made a difference to us. Our experience eating in the dining room for breakfast was outstanding. Food was hot and wonderful. The evening meal in the Horizon was meet with the whole staff lining up and greeting us each evening. Never had that before. The wait staff did a fantastic job. Went over and above. Would sail on the Panorama again. The Embarkation was a little never racking. There really isn't a great system since it was in 2009 for our first trip out of Long Beach. We arrived and didn't know what or where to go with our luggage. Finally a porter came over and took our bags after dropping off someone who was leaving the ship. Wasn't to sure our bags were going in right direction but, of course they were. The Disembarkation was very smooth. We were assigned to wait in the Limelight Lounge and we only waited to leave for about 1/2 hour since we arrived in the lounge early. They had coffee and Danish waiting if you wanted it. Our cabin (Cove Balcony) was clean and always ready each day for our return. Our room stewards were wonderful. My only suggestion on that room is someone needs to check the drawers in the closet since they were hard of open and close - I think they were off the track. We had only one problem with a Port - it was Puerto Vallarta. Did realize you could not walk to the shops - needed to take a taxi after we walked to the area we thought had shops. But, overall we still enjoyed all the ports. One suggestion: Our mix and mingle get together didn't have anyone there in charge so it was a little awkard. We still meet the Panorama staff and some very nice cruisers. I certainly would said again on the Panorama, especially with this crew. Read Less
Sail Date February 2020
On so many levels we wanted this cruise to be epic because we had my MIL and my sister with us, both first time cruisers. Having cruised on Carnival and other Cruise lines in the past we didn't sway their judgement one way or the ... Read More
On so many levels we wanted this cruise to be epic because we had my MIL and my sister with us, both first time cruisers. Having cruised on Carnival and other Cruise lines in the past we didn't sway their judgement one way or the other. We wanted their honest unbiased opinions without our input to see if we were just being too judgmental and comparing our past cruises to this one. 1. Embarkation for the most part went smoothly. We didn't have any issues. Our Uber driver dropped us at the Queen Mary and we walked a very short distance to the entrance, dropped our bags and moved through the lineups fairly quickly. 2. The ship overall is nice and new and clean. The cabins are roomy with enough storage. Beds are comfy. There we no robes in our room when we arrived but our room steward Anthony had them to us in no time. We were in a balcony cabin and Mom/Sis were in an Ocean view cabin. The elevators took a short time to get use to, more so for Mom and Sis. To me the layout overall was a bit confusing and I found myself getting lost often throughout the week. I thought it was just me until my sister stated the same, she said she found the ship choppy and hard to remember where to go. This is where the app came in handy and we messaged each other often for directions etc. NOTE* the app messaging only works when the app is live. My MIL found the washrooms inconveniently located and she spent a lot of time walking around looking for washrooms. 3. Entertainment was great, we loved the Punchline Comedy Club as well as the Broadway Beats show. There was always good music around the ship also. During the day they had trivia and other games that were fun. They also had a lot of entertainment for the kids making this a great family cruise if you have young children. We really wanted to try the Skyride but the wind was just too high which was disappointing. 4. The food in the buffet, in our opinion, wasn't very good. It wasn't hot and it tasted bland. We found the line ups long for the burger and pizza place every time we went there so we just gave up. The dinning room was our go to. It was the best food and the service was 10+++. Our crew, Ivica, Ned and Borna were probably the best we've had on all the cruises we've been on. They took great care to remember details and made us laugh every night. I like that they have a "showtime" in the dinning room where the staff dance for you. Ivica also worked the deck during the day and always found us to keep our drinks filled. Speaking of drinks, this time we purchased the drink package and found it a total waste for money for the amount we drank. Next time we'll just pay as we go, it would have been a lot cheaper. 5. Ports and Excursions were good. We booked our excursions through Carnival instead of sourcing it from outside and we were satisfied with what we got. In Cabo we did the Catamaran Cruise & Snorkel with Open Bar - Great fun, the guys on this excursion were awesome! In Mazatlan we did the Salsa Salsa - Also great fun learning to make Salsa as well as salsa dancing and in Puerto Vallarta we decided to just walk the Malecon. The weather wasn't great in PV so I'm glad we opted out of an excursion on this one. 6. What gave us the mixed feelings. We booked the chef's table 3 months prior to the cruise and was told we would receive our time once we arrived on ship. When we received our excursion tickets and not the chef's table confirmation we I went to customer service to see why. They confirmed that we were booked for the Monday night (which was port day in Cabo) and we were to meet the chef in the main lobby bar for 6 pm. We made sure we were back on board to shower etc and be on time. 2 hrs before we were to be there we get a call stating that they could only accommodate 3 since I didn't confirm all 4. I was very upset since we had planned our day around this dinner and my hubby and I was excited for our family to be a part of this event. They said they could "squeeze" in the 4th person but they wouldn't get any of the personalized items that came with the dinner. I declined and they rebooked it for 2 days later. I was still upset and went to customer service to see why this happened since I was told the night before we were confirmed. Long story short, they messed up, they admitted to messing up because we were not sent the invitation like we were supposed to be. They bought us dinner in JiJi which we appreciated. The other thing we found, all the hot tubs on board seemed to be used as little kids wading pools. Everyone of them were always filled with the wee ones. I feel Carnival should enforce that if a child under the age of 8 is in the hot tub then an adult needs to accompany them. We talked to a lot of other people who felt the same. We feel this ship is more geared towards young families and that is great if that's what you are looking for. I wished I had did a little more investigating before we book this cruise. We were excited to book the Panorama because it was a new ship and we wanted to experience that. Read Less
Sail Date February 2020
We have a lot of fun on Carnival and chose this ship because it was new and we had never sailed from California before. We had never been to the Mexican Riviera. We did a back to back. The first week my daughter and her husband joined us. ... Read More
We have a lot of fun on Carnival and chose this ship because it was new and we had never sailed from California before. We had never been to the Mexican Riviera. We did a back to back. The first week my daughter and her husband joined us. First, what did we not like... never having sailed from California before, I thought that southern california had similar weather to florida. No such luck. It was fairly cool in southern california. It warmed up in Mexico during the afternoon, but it just wasn't as warm as I prefer. That is all I can basically complain about. The ship was beautiful. It is more spread out than I was used to, so I found myself wondering if I needed to go to deck 4 or 5 lots of time. The port were very fun. As excursions we did the Camel and Mexican Outback in Cabo and Hidden Mexico in Vallarta the first week and a Whale watching, coastal tour the 2nd week. All of our excursions were fun and well done. When we did not take an excursion the 1st week we went to Stone Island at Mazatlan and hung out on the beach and stayed in front of a restaurant where we got free chairs and umbrella as long as we bought our drinks and some food from them. It worked out well for us, Lots of people trying to sell you stuff but we just kept saying no thanks and shaking our heads and they would go away. The 2nd week when we were not on excursions we did the board walks and had a great time there also. We stopped at a few places for drinks and had some lunch at the cheeky money in Vallarta and in Mazatlan we followed the blue line to the middle of town and stopped and had drinks and lunch at one of the paces there. The food was fine, but we did not eat in any of the pay places this time. We did eat at the Mongolian Dining and the food was as good as always but I do not like the way they have set it up. You can only eat in Ji JI's Dining so if it is full they make you take a buzzer and wait. You should be allowed to get your food and take it down to the cafeteria. We had a great time over all. Coming home the airlines managed to totally ruin one of my suitcases and we are working on getting it replaced. Emma was our cruise director on the ship and she is an angel. Very personable, and funny.We also loved the new programs they had in the Liquid Lounge. Especially loved Soul Bound. Also the comedy acts were so funny. We went almost every night . I recommend this cruise but I would go a bit later in the spring if I was doing it again. Read Less
Sail Date February 2020
The Panorama was new and beautiful. Our interior was tight, but expected. The staff on top of things and the food was fine. Our dining staff were meticulous. I especially enjoyed the blue iguana and guy burger joint. Yum! The rooms were ... Read More
The Panorama was new and beautiful. Our interior was tight, but expected. The staff on top of things and the food was fine. Our dining staff were meticulous. I especially enjoyed the blue iguana and guy burger joint. Yum! The rooms were clean and my family and I had a fun time. All three ports were lovely and we felt safe and welcome at each one. Our whale watching excursion rocked! I wish the adult section on board the ship had a pool though and bigger hot tubs. Covering that section from the wind would have helped as well. Unfortunately, some parents were using the hot tubs in the common areas as a day care center, which is tacky when the kids literally have floaties on and are swimming in a hot tub around adults trying to relax. Thank goodness the staff stopped a father from distributing ice cream cones to his kids in the hot tub. But, this isn't a Carnival problem, it's a parenting problem. There is so much to do and see, you make your trip and experience your own. Read Less
Sail Date February 2020
We stayed in Suite 11221, which was a beautiful comfortable room but I would advise people to avoid this particular cabin and the ones around it unless you don't want to get any sleep. This suite was directly under the weight room in ... Read More
We stayed in Suite 11221, which was a beautiful comfortable room but I would advise people to avoid this particular cabin and the ones around it unless you don't want to get any sleep. This suite was directly under the weight room in the fitness center and meatheads above us were slamming and dropping heavy weights on the floor (our ceiling) from 8 am on. The fitness center was supposed to close at 10 pm and yet there was someone slamming weights into our ceiling until 10:45 the first night. I was told by the customer service desk that they let the staff go work out after 10. We nicknamed the room, 'Thunderdome' after a while, and continued to complain. They did have the spa manager go over there and tell people to cease and desist, which helped a little. They also gave us a $300 cabin credit for our pain and suffering. I personally think on a ship that rocks, there shoudn't be any free weights except for light ones, you can so easily injure yourself or others. I watched a guy throw two 80 lb hand weights to the floor when he decided it was too much weight and his steroided arms got weak. I really wanted to like this ship. It's new and nice, and lots of free things to do. We loved the comedians, they were really talented. The big shows were forgettable. The food - nearly nothing for good desserts. If you wanted a really decadent dessert, you had to pay a fortune for it at the coffee bar. The main dining room has lots of blind spots so you can't see the waiters dance, which is always fun. We paid over $4k for a suite, you'd think we'd get some consideration and a better table but no. You had to tip them to get a decent table. I realize they are serving thousands of people a night but the food was always barely warm, including the salad dressing. They actually had the bottles of dressing under a heat lamp, I kid you not. We had dinner in the steak house and they overcooked my filet mignon into beef jerky. I ate part of my husband's steak, which was excellent and they didn't charge me for my meal. I took some cheesecake to go and that was divine. The myriad activities were fun, we enjoyed the cruise elegant nights and got some really nice pictures. HUGE improvement now with their online system to pick the photos you want to buy at the end of the cruise and don't have to hunt down your printed shots, which anyone could throw away. Embarkation was a breeze since we arrived a bit late, as our flight to LAX was delayed. No lines whatsoever in the afternoon, took our bags straight to our cabin. Read Less
Sail Date February 2020
Carnival Panorama Ratings
Category Editor Member
Cabin 4.0 N/A
Dining 4.0 4.0
Entertainment 4.5 4.0
Public Rooms 4.0 4.2
Fitness & Recreation 4.0 N/A
Family 5.0 4.1
Shore Excursions 4.0 N/A
Enrichment Activities 3.5 N/A
Service 4.0 4.4
Value for Money 5.0 N/A

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