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Sail Date: September 2018
This was our first cruise with Azamara and hopefully not our last. Azamara Pursuit was almost brand new when we sailed, so everything was shiny and new, but the senior officers and crew already seemed like one big family, who were ... Read More
This was our first cruise with Azamara and hopefully not our last. Azamara Pursuit was almost brand new when we sailed, so everything was shiny and new, but the senior officers and crew already seemed like one big family, who were genuinely happy to be aboard. We felt like we were coming home every time we re-boarded the ship. It is the perfect blend of sophisticated luxury and welcoming warmth. We departed from Athens at the same time as 'the Medicane' struck - a Mediterranean hurricane! This was a very rare event and the weather was very unpredictable. Our captain Antonio and his team handled it beautifully, and with a very quick rescheduling of our first port of call we managed to avoid rough seas almost completely. All of the ports on this cruise were excellent, particularly Paros, Rhodes and Dubrovnik. The only downside was that we only had one sea-day and it was the very last day! Embarkation and disembarkation went smoothly almost without exception, including when we had tenders. We did a combination of Azamara shore tours and private tours. All of the Azamara tours were very good to excellent with the exception of Chania, when we were mostly on the bus and probably could have just spent the day in town. Entertainment on the ship is a group of four entertainers, who would provide two evening shows most days, plus a guest entertainer - a very funny comedian - who did two shows during the 11 night cruise. There was a band who performed in The Living Room most nights - they were pretty good but quite loud, which made conversation tricky. This was a good place to relax during the day too. The entertainer in The Den was a decent piano player but should have stuck to that (not so good with the singing!). We tried the specialty dining, Aqualina and Prime C. Aqualina was brilliant, attentive service, great menu and amazing food - worth the extra. Prime C was also enjoyable but the service was not quite as good and not as much variety, though granted it is a steak specialty restaurant so it's only reasonable to expect lots of meat on the menu! Having said that, the main dining room was also exceptional food and great service. We had a verandah stateroom on Deck 8 and were very happy with it overall. It was very quiet and clean, and our room attendant was awesome. Plenty of storage and lots of hangers provided. Best of all, the bed was so comfortable! I think you can tell we enjoyed this cruise immensely. We can't wait to fist-bump the crew on our next Azamara cruise! Read Less
2 Helpful Votes
Sail Date: September 2018
I choose this cruise since it was a small ship (only 700 passengers), late in summer season departure of sept 12 and ports of call - italy & athens . I was surpised at how crowded italy was despite being late in tourist season and how ... Read More
I choose this cruise since it was a small ship (only 700 passengers), late in summer season departure of sept 12 and ports of call - italy & athens . I was surpised at how crowded italy was despite being late in tourist season and how warm it was. ports at florence and rome were so far away. it made for a very long day to get there, tour and return to ship. food on ship was good , shows were ok and I was happy casino was removed since this would be one less chance to spend money on board. staff was helpful, but not overbearing this was an expensive cruise so I had high expectations and there were mostly meet I booked several shore excursions that I thought were ok , but a little pricey the best one was the tour of the fresh food market in sicily with tour of mt etna , wine tasting and finally a dinner especially prepared for us with food bought at the food market this tour was $300 per person , so for us two was $600 Read Less
6 Helpful Votes
Sail Date: August 2018
We chose this cruise as our wine shop was sponsoring the trip for customers. We had 46 people in our group. We were in Cabin 8052 which was right next to the elevators and stair well midship. We had our doubts as to the possible noise ... Read More
We chose this cruise as our wine shop was sponsoring the trip for customers. We had 46 people in our group. We were in Cabin 8052 which was right next to the elevators and stair well midship. We had our doubts as to the possible noise level for the location, but it was never a problem, we had no noise at all from the elevator and stairwell traffic. The room itself was very good with lots of storage and plenty of room to move about without any problems. The only issue is if you are not agile the tub presents a problem as it is a high step into the tub. Once in tub area to shower your head is practically touching the ceiling, I am 5'8" and clearance was about 1 inch, so if you are over 6' you will have to scrunch down. Otherwise the bathroom size is good. The Club Continent Suite comes with a stash of free liquor, Bombay Gin, Sotli Vodka, Rum, and Johnny Walker Red. The balcony was a bit tight but not an issue. I suggest that when you board, if you have a Club Continent Suite or higher the specialty dining is free, you book the specialty restaurants for every day you are on board, then cancel the day(s) you do not use on those schedule days, otherwise you are on a wait list the whole trip. The food is not spectacular on board, but very good. The surprise restaurant is the The Patio, poolside. Order a bone in sirloin steak that was as good as the steak house specialty restaurant Prime C. The menu at The Patio is very good. The best food of the entire cruise occurred on White Night when the food is superb everything from lobster, pork, steak, frog legs, calamari, etc. is available. Tons of desserts, too. Entertainment on board is good, nothing to write home about. The singers, magicians, and band are fine, good way to spend an hour relaxing on board. For dancing and drinking the Living Room is the place to be where they have a DJ and combo for entertainment. My favorite location was the Spirits bar in the Den which seems to be the gathering place on the ship most nights, cocktail lounge atmosphere with piano player. The bartenders were exceptional at the Spirits bar, but I learned they are not permanently assigned but rotated through the ship. The bartenders we had were Alex and Vlad, Alex was assigned to work the Mosaic Coffee bar and Vlad the pool bar on the next cruise, too bad as they are truly good at the bar. We booked three tours on board. We were very disappointed with 2 tours and loved the 3rd tour. This is hard to judge for future cruises as they rarely return to the same ports, but keep moving across the Mediterranean Sea and beyond. So it just could have been the locations we chose to see. Look into Viatour or local tour companies in port. Staff was friendly and helpful throughout the cruise. One nice feature is fewer passengers so embarkation and disembarkation at ports is never crowded, easy on and easy off was nice instead of waiting in long lines. The ship is small so navigating decks and going to bow to stern takes no time at all in getting around the ship. Would I do Azamara again, yes, now that I "know my way around and the tricks" The ship does not attract the younger crowd, families with children, or serious partiers so the atmosphere is laid back for people in the 50's and over age croup Read Less
8 Helpful Votes
Sail Date: August 2018
We chose this cruise for the amazing itinerary--circumnavigating Iceland (we're still reeling at the stunning beauty of the landscapes and seascapes we saw), touring both Ireland (Dublin and Waterford) and Northern Ireland (the Ards ... Read More
We chose this cruise for the amazing itinerary--circumnavigating Iceland (we're still reeling at the stunning beauty of the landscapes and seascapes we saw), touring both Ireland (Dublin and Waterford) and Northern Ireland (the Ards Peninsula outside of Belfast is beautiful), and cozying up to Fowey, Cornwall. The great advantage of a small ship like the Azamara, Pursuit is that it can enter what seem like impossibly small harbors; in Fowey, we were literally docked among the rowboats. The other pluses of the Azamara Pursuit were the efficient and helpful and friendly staff (the embarkation and disembarkation were a piece of cake) and the surprisingly good food in the buffet restaurant, which is usually the low point of cruise cuisine; on the Pursuit, the plenitude of choice at breakfast was probably the best we've encountered on any luxury ship and there were great international buffet occasions (we especially liked the Indonesian buffet). The daily gelato choices were absolutely delicious. But, otherwise, the Azamara Pursuit was a big disappointment. The mostly-beige new refurbishment was more blah than the advertised "understated elegance" (this was only the second voyage for Azamara) and the public rooms, though comfortable enough and serviceable, were the least impressive of any luxury-class ship we've experienced (on, for example, Silversea, Regent, Crystal, Viking, Oceania, and Celebrity). I won't go into the tackiness of what passes for "art" on that ship, which sometimes left me shaking my head in disbelief. Our standard balcony stateroom was so small that the furniture simply didn't fit it. I laughed when we realized that we would have to move the coffee table to be able to open the door to get to the balcony. We weren't expecting great entertainment on a ship this small but we were expecting good lecturers; there was only one (on astronomy) and I would say that he was only just ok. How great it would have been to have had a lecturer who could hold forth on Iceland! But perhaps the biggest disappointment and surprise was the mediocre and uninspired food in the ala carte restaurant and in the specialty restaurants. This ship had, hands down, the most undistinguished food we've ever encountered on a cruise ship. I always consider the soups the best test of a restaurant; in this case, nearly every soup we tried was so watery and bland as to be inedible. Even the highly-touted "Chefs Table" French meal was nothing special, certainly not worth the hefty additional fee. We met people who had been on many Azamara cruises--but I think I can say with certainty that this will be our last. The Azamara Pursuit simply isn't worth the money. Read Less
6 Helpful Votes
Sail Date: August 2018
I chose this cruise since I have sailed with the cruise line since 2007. Every cruise has been sensational! Having sailed on the Adonia I was looking forward to see the changes that Azamara had made. I was so excited to sail on ... Read More
I chose this cruise since I have sailed with the cruise line since 2007. Every cruise has been sensational! Having sailed on the Adonia I was looking forward to see the changes that Azamara had made. I was so excited to sail on the Pursuit and the wonderful itinerary including Iceland. It was wonderful to see so many of the crew that had been brought over from the other ships. That is where it all ended....I spent a small fortune (more than I have ever spent on Azamara) for the most underwhelming cruise that I have ever been on. The ships excursions were ridiculously overpriced. Larry Pimentel explained that they were so expensive because they decided to use vans instead of busses so the guests could have a better experience . Well...I took a private van tour in Reykjavik with other AZ guests that was under a $100 per person. It covered all the same stops as the AZ tour. The entertainment was underwhelming. The assistant cruise director was the highlight of the Az Entertainment staff. The singers and dancers needed a lot of work. The outside entertainment was very good (especially Mandy who never disappoints). How so much goes on in the Den was a bit overwhelming. With the piano in the middle of the room it was amazing how anyone sitting at the bar could have a conversation or the offices moved up there could hear themselves think. Too much going on in one place at one time. The food and service in the dining room was adequate (nothing spectacular) The food in Windows for breakfast and lunch was the most boring that I have ever had. It never seemed to change. I never thought I would write such a review for Azamara. I was always your biggest cheerleader. Read Less
7 Helpful Votes
Sail Date: August 2018
We chose this cruise for two reasons, the itinerary and to try this new ship bought by Azamara. We have traveled on Journey and Quest multiple times and loved them all. In fact, before boarding this cruise, we had the week before cruised ... Read More
We chose this cruise for two reasons, the itinerary and to try this new ship bought by Azamara. We have traveled on Journey and Quest multiple times and loved them all. In fact, before boarding this cruise, we had the week before cruised on Journey doing the Norwegian Fjords. That cruise was exceptional. The Pursuit was a huge disappointment. Our main complaint was a constant tapping noise along with an intermittent foghorn sound in our room. Our cabin, 8058, was torn up for the good part of two days with the ceilings and walls taken apart. The tapping sound was partially eliminated, but since techs were not ever in our room when the foghorn sounds appeared, this was never solved. They didn’t know what it was causing it. However, we were never contacted by guest relations to ask how we were surviving what I deemed the “insane asylum with good food” even once. Several other passengers suffered similar noise problems and complained. We discovered a few days before the end of the cruise that the foghorn noise was an air conditioning problem. If we turned the AC off and then back on, the noise went away temporarily. We had to do this multiple times a night. I suffered headaches from lack of sleep and while the ports were great, my enjoyment of them was thwarted. We were told there were no suites for us to move,although one day when our room was in shambles, they gave us a balcony room to rest in. Later, friends also with noise problems told us they had been moved to a Spa Suite. Hmm. We were happy for them, but they were at Explorer level, and we are Discover+ with 2000 points. Selfishly we thought we should have been given priority. In fact, on this cruise, we received NO advantage for our loyalty. We didn’t even get an invitation to the CC meeting for the first time although we signed up it. The laundry and internet minutes we received were the same as our continental suite provided. We have never felt so ignored or unappreciated on an Azamara cruise before. Service by wait staff and room stewards were wonderful as usual. The dry cleaner shrunk my pants so they are now too short. Food was good and we thought the entertainment was at times great. We met with the guest relations manager to express our disappointment and sleep deprivation before the cruise ended and he said he would report it. Wow, thank you. When I mentioned my dry cleaning- which I had gotten back the day before- he said I should have reported it. I said I just did. Nada. I asked what he could do about lengthening my pants (which I had on at the time so he could see) and all I got was a blank stare. Maybe he was overwhelmed, but he underwhelmed me. I let him know that for the first time ever I would be leaving a negative review. Also, small thing, but the movies they showed were mostly for children on a cruise with few children. And they repeated several times each on this cruise. Pay movies were not available as they are on Journey and Quest. We have eight more Azamara cruises booked (excited about Africa and Japan) but happily none of them are on the Pursuit. I am sure they will work the problems out, but until then, we will avoid this ship. If we receive any positive response to our nightmare that cost well over $20,000, I will post an update. Read Less
9 Helpful Votes
Sail Date: August 2018
The shame of P&O's fleet, the Adonia, returns from dry dock transformed into the luxury, five star, country house hotel experience aka The Pursuit. What are the chances of that happening? What a load of old blether. The cabin ... Read More
The shame of P&O's fleet, the Adonia, returns from dry dock transformed into the luxury, five star, country house hotel experience aka The Pursuit. What are the chances of that happening? What a load of old blether. The cabin was hideously dusty, the 'bathroom' cramped and badly designed, and the first time since the Heysham ferry I've hated the way a ship performed in slight 'weather'. This from someone who's felt perfectly fine going through a hurricane with 100ft waves in the QEII. Stick a funnel on a margarine tub and you get the picture. I feel thoroughly ripped off. Never having used Azamara before (we're itinerary driven cruisers) we asked other passengers was this the usual Azamara experience? All said a resounding 'no' and 'that the service was way below par'. We met a couple who'd been on the Adonia just before Azamara took her over and said there was little difference save a coat or two of paint! I accept this was only the second voyage for the ship but the crew really need better training. Having young officers openly mocking passengers whilst using the dining facilities is frankly appalling. On seeing an overweight disabled passenger one young officer shouted out 'I can see a whale' as the poor soul struggled past. Shame! Worse still the senior officer present didn't rebuke them. The Captain really has to take responsibility for this. I don't don't want a big 'happy family' of a crew I want a well-structured/disciplined professional framework of command and leave the jokes to the Cruise Director (who incidently was the best thing on the ship). Incidentally first time a ship's crew have tried to alter reality to cover their failings. Howsabout admitting fault, apologising, and try to do better? You will get caught out otherwise. I will never use Azamara again. Emperor's New Clothes Outfit. Read Less
8 Helpful Votes
Sail Date: August 2018
We chose this as we have happily cruised with Azamara several times, and also it was a no fly cruise. We had expected the ship to be pristine, but, while clean, it was clearly a tired old lady. The crew were clearly still in the work ... Read More
We chose this as we have happily cruised with Azamara several times, and also it was a no fly cruise. We had expected the ship to be pristine, but, while clean, it was clearly a tired old lady. The crew were clearly still in the work up phase, as generally it was not such a slick operation overall. The cabin staff and restaurant staff were very friendly and helpful, and the service was generally good. Unfortunately the management of the ships air conditioning system was sadly deficient, as 90% of the time, the main public rooms, i.e. The Cabaret, the Living Room, Windows, Discoveries and the Den were kept far too cold, given the age profile of guests, although the Den did warm up later in the cruise, and despite many complaints, this situation never improved, thus blankets were required most of the time for comfort. At no time did I see a staff member querying why so many guests asked for blankets. The food was definitely not up to the standard of other Azamara cruises, either in Discoveries or Windows, the latter not improved by the difficulty in self serving under the low glass hygiene screens. (Are these lower than the other two boats?) At no time did I see a cloakroom attendant in any of the public washrooms, unlike other Azamara cruises, and in at least two of the men's washrooms, at least one of the basin soap dispensers was empty throughout the whole cruise. An improvement on all three ships in the Windows restaurant would be to fit baffles in front of the sliding doors thus inhibiting the gale of cold air which howls through the cafeteria every time they, frequently, open. The cruise destinations were somewhat disappointing, in that we only seemed to see two steep sided fjiords, and one port, Haugesund(?), appeared to have been selected primarily to allow two Azamara ships to be in the same port simultaneously, as there was no attractive scenery on the way in, nor little of interest in the port to attract the casual visitor, yet there was a huge water area to allow one ship, the Journey, to circle the other’s mooring. Were I a cynic, I might have thought that this was perhaps a publicity stunt, such that photos of the event could appear in future publicity brochures. The in-room television offerings were very poor, with no proper program guide, no on-demand film offerings, and the films that were shown, and repeated, were very old, and it was not even possible to check your on-board account on the TV. This was a new ship to Azamara for goodness sake, and provision of such facilities is not rocket science. Sadly, overall, we were quite disappointed in this cruise, and got the impression that Azamara was cutting back, and we did not take kindly to being 'guinea-pig' guests, while still paying the full price, and given the competition at this level, will be looking closely at competitor companies, who offer larger cabins, more modern cabin facilities, and a temperate climate in the public areas. Read Less
7 Helpful Votes
Sail Date: August 2018
We have used Viking three times and Azamara’s food and service beats them hands down. Don’t know what the previous reviewer meant by cliques, but our experience was excellent. All the staff and officers were friendly, engaging and ... Read More
We have used Viking three times and Azamara’s food and service beats them hands down. Don’t know what the previous reviewer meant by cliques, but our experience was excellent. All the staff and officers were friendly, engaging and approachable, especially Captain Carl, the Personnel Manager Beth, and the Hotel Manager as well. Once on Viking I complimented the captain on his new ship and he couldn’t be bothered speaking with a mere passenger. Not so on Azamara. Carlos in future cruises, the new female cruise director and, I believe Ruda was the server’s name In the Living Room and on the pool deck (he is from Romania) were delightful. Ruda always had a big smile and always remembered we liked sparkling wine at 6:00 p.m. We found the food excellent. We ate half the time in specialty restaurants and half the time in the main dining room. All were superb. The Chef’s Table was wonderful as well. Our criticism, and it is nothing that Azamara can really fix, is that the bathrooms in the club veranda rooms have a tiny shower with a shower curtain. It feels very dated, but Azamara is stuck with the existing configuration. When we take Azamara next, we will upgrade to the club continent suite which has a real showers with a real door. Another criticism was the Windows Cafe. The food was never appealing in terms of taste, appearance and aroma, and we tried it three times. We usually ate breakfast in the main dining room We found the shore excursions much more expensive than Viking and not worth the additional cost. There were three in our party and in Oslo, we hired a private guide and saw so much more for a much better value proposition. We shared our concerns with guest relations. The White Night was wonderful as was the Azamazing Evening of Greig’s music. Azamara did a wonderful job with the two buffet evenings, including White Night. The food was fresh, hot and delicious. Taking everything into consideration, we thoroughly enjoyed our cruise and, as Captain Carl said, wait until the Pursuit has a few cruises under her belt and she’ll be amazing. We thought it was pretty amazing as it was! P.S The company needs to have its ground operations fine-tuned in Southampton. We arrived and had to wait almost two hours to board a ship that had no previous passengers. There were no beverages offered and we had to sit on hard airport-like seats after a 6-hour flight. There were also some baggage pickup hiccups in disembarking, but nothing that staff training and reinforcement can’t fix. Read Less
22 Helpful Votes
Sail Date: August 2018
This was my 29th cruise (12 different cruise companies). I was really disappointed. The officers are very arrogant and aloof and only acknowledge repeat passengers. Many people have done 10+ Azamara cruises. The cabin staff, ... Read More
This was my 29th cruise (12 different cruise companies). I was really disappointed. The officers are very arrogant and aloof and only acknowledge repeat passengers. Many people have done 10+ Azamara cruises. The cabin staff, bar staff and waiters are all very friendly and service and food was good. My husband complained about a few things but they didn't take any notice because we are only 2nd time passengers. My husband discussed this with a lady from the clique and she openly boasted how they would "listen to her" if she complained !! Other clique passengers blatantly ignored signs saying CLOSED and go in anyway - like they own the ship and are clearly used to preferential treatment. The ship is old and despite the refurbishment it is still very evident. The Ladies toilet's smell musty and remind me of the 1970's. Its not dirty. The ship was very clean. Its just very old. The DJ ruined the party every night. He had absolutely do idea how to do his job. He had a terrible attitude. My husband said to him your going to get bad reviews and he shrugged his shoulders and said he didn't care. After the white night party (which was good) we were told to carry on the party in the Living Room. But when we got there the atmosphere was flat and music didn't come on for 45 minutes. A manager was stood there and my husband asked him why and he just blanked him and walked away to the clique. Who proceeded to talk about my husband and stare at him !! I have never experienced such an atmosphere and unwelcome feeling aboard a ship. I have only travelled on the same ship a few times but generally get on well with other passengers and officers and don't have any problems. Azamara need to address this - I have businesses too and we all need new customers to survive. Read Less
Azamara Pursuit Ratings
Category Editor Member
Cabins N/A 4.0
Dining N/A 3.9
Entertainment N/A 3.3
Fitness Recreation N/A 3.8
Family N/A 3.8

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