Friends had been with Azamara on a number of occasions. We have been on many cruise ships, but were encouraged by the good reviews. We received no information about the cruise in anyway whatsoever until about 2 days before. Had to ring repeatedly. Very sad to hear Azamazing would not be taking place. It was one of the reasons we chose the cruise. We had 2 days in Rome hotel which was lovely, ...
Ship was fine. Food was pretty good, some hits, some misses. Excursions were well organized, and for the most part, the local guides were quite good. Service in the cabin and bars was excellent. Some restaurants and stations had better servers than others. Internet was the worst of any cruise ship I have been on. Guest relations is where the ship totally fails. Azamara needs to clean house ...
Just returning from Iceland intensive cruise and were very pleased with the trip.
All of the Azamara ships are old but they are well maintained. I am sure if you looked for it you could spot areas which could be improved but we don’t approach a holiday in that way and didn’t see anything we were unhappy about.
As appears in most reviews cabins are on the small side and so is the shower room. ...
I chose this cruise because the itinerary looked good and azamara was owned by Royal Caribbean but was higher end.
This by far is the absolute worst cruise comyI have been on. I have gone on many Princess, royal caribbean, Norwegian and celebrity cruises without any complaints.
Issues with Azamara began prior to the cruise. Azamara lost all their information of my fully paid cruise, hotel ...
This was our first Azamara cruise, and with continuing issues with their website, we were a little concerned about the whole experience. I'm used to having all my documents in hand and luggage tags on all my bags before I board, and that just didn't happen; but that being said, it was the smoothest embarkation ever!
We realized early on that we love being on a smaller ship. The staff was ...
The Norwegian Fjords were on our bucket list. We had one planned on Celebrity in 2020 but that was cancelled due to Covid. We kept looking and find one on Azamara that went where we wanted to go. We have cruised on Celebrity (we are Elite Plus), Oceania, Viking, and Royal Caribbean. Azamara used to be part of the Royal Caribbean family but that changed in February. We were still excited to go even ...
Azamara, simply was not an elite criuse adventure. Their customer service was terrible from the start, no one waiting to pick us up or to help with lost luggage etc. The food overall was not good. The ship was 21 years old, sold 4 times and showed it. I do have a few pictures to show it. They were very disorganized, even giving us the wrong luggage tags on departure. We took all our luggage ...
Booked this cruise because of the itinerary. This was Ireland intensive and the Pursuit was perfect for it. Because of its smaller size we were able to get into ports the mega ships can’t As a result we got to see so much more of Ireland and experience smaller towns.
I know Azamara has had some administrative growing pains going out on their own but you’d never have known it from the ...
So we are 1st time Azamara cruisers. We did enjoy the small ship feel, don’t need all the large ship bells and whistles. It was great being able to sit and eat a meal without a photographer coming to the table asking to take a picture! The Living Room, The Den, and Discoveries bars were perfect for a cocktail before dinner and a night cap before bed. We only went to the Main Dining room and ...
Positives:
The Staff and Crew were excellent and provided excellent customer service.
The food was excellent.
The ship was clean.
Negatives:
The Azamara website nightmare. What guests were put through before boarding is beyond acceptable. We brought every piece of paperwork with us, and Azamara still could not reconcile the Special Dinner Package I purchased before boarding- I had ...