2 Helpful Votes
Sail Date: May 2019
My wife and I took this cruise as our delayed honeymoon trip. I had never cruised before but my wife had been on a few with Royal Caribbean. Azamara was recommended to us by our travel agent as we wanted to see multiple cities in Italy ... Read More
My wife and I took this cruise as our delayed honeymoon trip. I had never cruised before but my wife had been on a few with Royal Caribbean. Azamara was recommended to us by our travel agent as we wanted to see multiple cities in Italy without having to constantly carry around our luggage but were wary of the bigger ships. The best thing about Azamara is that they stay in ports late, in multiple ports we saw other ships docked/tendered leave hours before we did. To me, this was the best benefit as our goal for the trip was to experience the culture and cities we were visiting rather than just sit on a cruise ship for 11 days. My review may be a little naive since I do not cruise often but I felt the trip deserved some feedback. We stayed in Rome a few days before the ship took off and it was well worth it to see the eternal city. Once we got to the port for embarkation we were immediately pointed in the right direction and the staff took away our bags and led us onto the ship - no delays at all. We were greeted with a drink and told that our room was ready and lunch was being served in the Windows Cafe. We opted for the Club Continent Suite as it was not much more than a regular veranda and the added benefits (butler, included specialty dining, etc.) seemed worth it. The room was fantastic and was actually larger than our hotel room we had in Rome. The bed was comfortable with a nice size veranda and bathroom. The only knock on the room is I am rather tall (over 6 feet) and the shower was too short for me to fit in comfortably, I also felt the TV did not have many choices and the wifi was extremely slow. The food was good to very good and we never went hungry. We went to Aqualina twice and found that to be the best dining experience from the food to the service. The food & beverage manager, Mustafa, was very friendly and actually helped us get our second booking in Aqualina because the night we wanted to go was full. We mostly ate breakfast in the room or in the Windows Cafe where the buffet was great for breakfast. At times I felt the options and quality was lacking in the Windows Cafe for dinner but it is a buffet and the casual dining space for the ship so no real complaints there. The timing that the restaurants are open can be annoying as in the middle of the day you may have limited options. We typically only ate breakfast and sometimes dinner on the ship as we tried to eat in the ports we were in. We are not big drinkers so we did not upgrade the drinking package and felt the complimentary drinks were adequate but not great. The complimentary wines were actually very good. My wife is vegetarian and while they have a separate menu you need to order the meals in advance which wasn't a huge deal but can be annoying when you don't want to plan that far ahead. There was not much entertainment on the ship but that didn't bother us as we are on the younger side for the cruise and tended to explore around the ports or keep to ourselves. We did find ourselves playing darts/ping pong almost every night on deck 10! The service on the ship was fantastic, the staff was all friendly and helpful and our butler was great. The only real negative I have is the excursions. We booked five through the ship and felt only two of them were worth it. Maybe it was the ones that we booked but they were typically walking tours that were rushed and not that interesting and the ship charged us over $100 for each person. We found most the time we dreading the tours and couldn't wait for them to finish so we could explore on our own. I plan on booking another cruise on Azamara as I felt the service and value was great and the late port stays were a huge bonus. The ship feels more like a boutique hotel that travels which is great for what we wanted. The only thing I would do differently is avoid the ships excursions and book tours on my own or just explore. Read Less
Sail Date: May 2019
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization! Food choices an d preparation outstanding. ... Read More
It was to be a luxury cruise with family members. Despite completing all pre boarding requirements it took over an hour. We were asked to show our passports four times. Poor organization! Food choices an d preparation outstanding. service tried hard but often inexperienced. Excursions few and poor. Nightly entertainment the worse I’ve seen. Disliked open seating. Never the same waiter or preferred table. best night was white night. if you don’t exercise,suntan, read,swim or drink on board nothing to do. Basic drink package with only three lousy beer choices and no liquor. Essentially second package should have been the first. Ports of call boring other than Marseille and Corsica.The ship is old and has many noises. We were moved to a balcony from an inside window due to banging noise of metal against metal. The stops at the ports were lengthy which gave more time to visit shop or eat. Read Less
7 Helpful Votes
Sail Date: May 2019
Spent three nights in Nice pre-cruise then experienced the smoothest embarkation ever. Out of the taxi, luggage whisked away, straight onto the ship where check in was in the Cabaret Lounge. Got our key cards, grabbed a glass of bubbly ... Read More
Spent three nights in Nice pre-cruise then experienced the smoothest embarkation ever. Out of the taxi, luggage whisked away, straight onto the ship where check in was in the Cabaret Lounge. Got our key cards, grabbed a glass of bubbly and went to sit in the Mosaic Café. Decided to have lunch in the Windows Café and it was lovely. Really liked that you were served in the buffet rather than helped yourself, to ensure there were no illnesses like noro transferred within the first 24 hours - nice touch. Guest services were excellent helping me with wifi connectivity and upgrading to premium drinks package. Nothing was too much trouble - lovely staff! Sat in the The Living Room for a quiet half an hour waiting for our staterooms to become available. Such a lovely relaxed space - wonderful! Stateroom was lovely with everything needed. Nice touch that soft drinks and still water were available to drink free of charge out of the refrigerator. The bathroom is compact but served its purpose and, yes the shower is small but I am 6ft as is my husband and we both coped admirably. Out attendants Dina and Mark were lovely and were there if we needed them. Breakfast served in the room on time every morning and everything we requested was delivered. Service in Discoveries during the first two nights was very slow - painfully slow on the first night, but did improve slightly. The waiters however were lovely and very pleasant. Food in the restaurant was excellent. Great wine selection. We did not try any of the speciality restaurants. Some of the service from the bar staff was hit and miss and we got the impression that they weren't very happy, one in particular was quite surly when we asked for another drink. Maybe it was an off night. We felt that the entertainment wasn't great. The pianist in the Den was actually quite rude to one of the guests when she asked for multiple requests which we found shocking and to be fair, we would have asked him to stop singing he was that bad, so he should have been flattered for any requests! The group in The Living Room was great and the lady singer especially had a fab voice, however the DJ that followed should come with a government health warning as the music he played was chronic and didn't seem to cater for a younger age group (and we're over 50!!). Ports of call were great, it was just a shame that the weather wasn't in our favour. Dis-embarkation was painless, quick and we were off the ship in 5 minutes flat. Superb planning! This would be our second cruise with Azamara, the first on the Quest which was amazing and numerous cruises with Celebrity and other cruise lines, however we felt that the pricing was way off on this particular cruise. We booked 18 months in advance, however about 8 weeks prior to the cruise the same category stateroom was available for half the price. We were, however, upgraded which somewhat made up for this, but still leaves a sour taste in the mouth as this upgrade was requested rather than offered. Read Less
6 Helpful Votes
Sail Date: April 2019
Back to back process : very easy... This was so easy that you feel it’s just like another day of the cruise CABIN: Inside stateroom, 4038 - the room still does the job, practical, enough storage space (for us), tiny shower but you ... Read More
Back to back process : very easy... This was so easy that you feel it’s just like another day of the cruise CABIN: Inside stateroom, 4038 - the room still does the job, practical, enough storage space (for us), tiny shower but you get used to. The room is in the middle of deck 4 next to a service door for restricted access to somewhere. It's a lot in use but didn't disturbed us. We pointed a couple of technical issues with the stateroom to the stateroom attendant and to guest relations and it was fixed in a properly timeframe. Our stateroom attendant, Francisco and his assistant: Julius (or Julian) did a great job keeping our stateroom in order, they were very fast. DINING / drinks / Bars: This week we really enjoyed the food in the buffet with a smaller but better selection of dishes than on the bigger ships. Here you get quality over quantity, something I feel is much better and less food goes to waste ( I think ). Also to get almost 90% new dishes every night is so much better than having a big selection that never change. When it comes to serving wine in the Buffett there is still potential for improvements. This week we also bought the Ultimate Beverage package again and when we order wine by the glass from the wine list usually the problems start. This is based on some nights and some lunches this week and you feel that as soon as you like to order wine that is not the one of the day, you see they get a little “oh, now I have to go and get that bottle” attitude. Some of the times they do not have the wine you ask for and bring you another one that substitutes it and that is ok, but please let us know before you start serving it to us, so we might be able to see if you have another we might prefer. There should also be a system maybe when you have ordered a wine from the wine list they can serve it in another wine glass (they did once) so other waiters know that you are not drinking the wine of the day and can ask what are you having and do you like some more. A couple of nights another waiter pass by and see your half empty glass and starts to pour the wine of the day and then mix it with a different one. It is not so nice to drink your Merlot and then they fill it up with Cabernet Sauvignon so we have to sent it back. This always happens specially if you drink a rose wine or a sparkling wine or Champagne for lunch/dinner from the wine list. However we still have to give them credit for always looking after you and you do never sit long with an empty glass. Azamazing evening Buffett and White Night Outdoor dining were great again as expected ENTERTAINMENT / ENRICHMENT / ART PROGRAM After beeing on board for two weeks, we have seen the shows and you can find it in our other reviews, this cruise Azamara has brought on board “A night at the Opera”... Believe me, this was a hit, incredible Italian talent for just one show... this was like the Azamazing Evening elevated and on board. Talking with Sam, one of the Art experts on board, we learned about the Azamara Art program and to us it sounded great, the approach to work with some emerging artists and some well established names and bringing them onboard to work while traveling and being also available to talk with the guests is a great way to connect. No art auctions but a small Art gallery where they exhibit these pieces and change it during the voyages. The price range is accesible for what I could think is the Azamara client. We had the chance to meet and see Gary Smith during the first two weeks and his work is really great. We also learned about other artists that Azamara has had onboard and the Art channel on the TV is another great way to enrich your art knowledge / curiosity. They also offer some lectures (if times allows it) about different artists. We put our eyes on some pieces and The only reason we did not buy the ones we liked is that we are moving into our new home (apartment) and we still have to figure out the use of the space in the walls we have. The enrichment lectures: For us traveling is not just about monuments or famous places but about culture, people, history, food, Art, etc. Is about learning about the places we visit and understanding the people and it’s cultural expressions. We attended some of the enrichment lectures and we are very happy we did. There is an historian on board for the next voyages, sorry I don’t remember his name or how long will he on board. It’s not the typical lecture that will tell you what to go and see but that will teach you about the history of the places, and this will make you understand the place. I highly recommend you to attend the lectures. SERVICE: In general the service level around the ship is excellent. Kudos to all the senior officers specially, Hotel Director Ryszard; F&B manager Elizabeth for making us feel at home and they are always visible around the ship. Read Less
7 Helpful Votes
Sail Date: April 2019
We are just back from our third Azamara voyage in about 18 months- this time on the Pursuit for an eight day Italy Intensive voyage from Rome to Venice. For background purposes, our earlier travels with Azamara did not give us a good ... Read More
We are just back from our third Azamara voyage in about 18 months- this time on the Pursuit for an eight day Italy Intensive voyage from Rome to Venice. For background purposes, our earlier travels with Azamara did not give us a good first impression of this line. On our first trip, we had repeatedly difficulties with the online booking engine and the price promotions would not carry over to the actual booking. As I always like to book our travels directly, this caused some frustration and the response that we "need to use a travel agent" was not going to happen. After several phone calls, we did get it straightened out so we decided to proceed with the trip. On our second voyage, the front office repeatedly gave out misinformation as to where the ship was docking for embarkation (in Sydney, Australia) despite the port authority saying otherwise. Even our final documents showed the wrong location. Again, I was ready to give up. This third journey, I have to say, not only went forward without a hitch, but also convinced us that those who always state "it's the Azamara onboard experience that counts" are right. We began our trip in Rome and used Rome Cabs for a same day transfer to our hotel in Civitavecchia, the Hotel San Giorgio. Our driver was prompt, polite, and provided a very safe ride directly to our lodging. Highly recommend Rome Cabs for transfers to/from FCO. The Hotel San Giorgio is in a beautiful location right on the water front and we were warmly greeted after a long day/night of travel. The room was comfortable and quiet and we had dinner at the very good onsite restaurant. The hotel also provided breakfast and a timely transfer to the ship the next day. Embarkation for the Pursuit took literally 5 minutes- absolutely no lines or queing up. I love being greeted by smiling crew members who hand you a glass of sparkling wine and take your carry on bags so you can begin enjoying the ship. The Pursuit immediately had a very positive vibe. As the newest member of the Azamara fleet, there was still that "new car" feel to her, and everything sparkled. We were anxious to check out the new "Den" which replaced the old casino and just loved it. We spent many hours there and it became our go-to place for cocktails and relaxing. We are thrilled that this change is being made on the Quest and Journey as well. Our Club Veranda stateroom on deck 7 was exactly as we expected- small but with loads of storage and a very comfortable bed. Yes, the bathrooms are small too, but they are functional and you work with it. After our last cruise on the Quest, I commented that Azamara had definitely improved significantly in terms of food and service. The Pursuit took this one step farther. In Windows Cafe, the Patio, and Discoveries Restaurant, we found the food and staff to be excellent. We always were able to get a lovely table for two, usually by the window. Just be patient, go a bit later to the dining room, and they will do their best for you. The master of the Pursuit, Captain Antonio Toledo, and his senior staff were highly visible as was our cruise director, Amanda Poulson. The Azamara perks- White Night, AzAmazing Evening, and the Officers' barbecue, all were fantastic- well organized and fun to attend. Italy itself was a spectacular destination. Several of our ports were repeats for us, but with every trip to this country we just grow fonder and fonder of the people, the scenery, and, of course, the food. We won't go into too many port specifics here, but will add that we fell in love with Sorrento, and discovered a new part of Venice on a rainy day (which just added to the atmosphere)! The demographic of our fellow guests was similar to our other Azamara cruises with a few more younger (30-something) couples. It is always interesting chatting with other well-traveled folks who appreciate the smaller ship and less visited ports. There are two areas of Azamara which continue to cause us some discourse- the first being the included beverages vs the upgraded packages. Many passengers (and bar personnel) were confused by what is and isn't included, and the mixers used continue to be awful. No sense drinking a high end gin (like Hendricks) and mixing it with Royal Club tonic. Secondly, and more importantly, is the huge amount of plastic water bottles used each cruise. Whilst it is nice to have unlimited drinking water, seeing the bins filled with disposable water bottles everywhere is heartbreaking. With 8 million metric tons of plastic being thrown into our oceans annually (source: earthday.org), it would be so easy for Azamara to simply stop using them. Install a few refillable water bottle fountains on the ships like those now becoming commonplace in cities around the world. I think guests would appreciate an inexpensive refillable water bottle more than another tote bag. All in all, we really loved our Italy Intensive voyage on the Pursuit and did visit the Cruise Again desk to book a trip in 2020. In a world where everything seems to be getting bigger and bigger with more people, Azamara fills a niche where less is more. We look forward to many more great experiences. Read Less
2 Helpful Votes
Sail Date: April 2019
We chose Azamara because of the itinerary (Italy intensive) and the size of the ship. I had never been on a cruise before but after seeing some of the other huge ships in some of the ports, I was very glad we chose Azamara. The service ... Read More
We chose Azamara because of the itinerary (Italy intensive) and the size of the ship. I had never been on a cruise before but after seeing some of the other huge ships in some of the ports, I was very glad we chose Azamara. The service was first class, the food was very good with lots of variety. We only ate in the main dining room 3 times: once to try it, once because we couldn't find a table at the White Night party and again for the delicious brunch they had. We ate almost every meal in Windows because we could choose the table we wanted (we could sit at a table for four even though we were only two) which usually meant we could get a window seat when there was something to see. Waiters were the best I've ever had. Room service was extremely prompt if you scheduled your breakfast for the next day and really pretty quick if you ordered just coffee and orange juice which we did almost every morning. You won't go hungry on this ship. There is food available most of the time and then room service 24/7. The included spirits were fine with us. The wine was just fine too. The cabin was very clean with comfy beds and linens. Turn down service in the evening also. The only complaint we had was the laundry. Too many people on the ship for just one laundry room. It was pretty crowded and I think maybe Azamara should add one more laundry room for the size of ship. Read Less
4 Helpful Votes
Sail Date: April 2019
OK pulled up to the port for embarkation and since the ship was in Port of Nice until 10pm that evening there was no line. I mean no one. Walked thru a tent right outside the ship, up and on quickly since we had uploaded our photos on the ... Read More
OK pulled up to the port for embarkation and since the ship was in Port of Nice until 10pm that evening there was no line. I mean no one. Walked thru a tent right outside the ship, up and on quickly since we had uploaded our photos on the Azamara website. Directed into the Cabaret and received our room keys and went to a nice lunch in the buffet. Easiest embarkation ever experienced! We had the Club World Owners suite on the back of the ship Cabin # 7114. Perfect location as we werent below a restaurant. We have been sailing on NCL in The Haven and decided to try this for the ports of call and were concerned about being on such a small ship. That concern was gone immediately. The cabin was spacious, well stocked and clean. Many towels all over for the balcony, beach, whatever you needed. The first night we decided to eat n the main dining room, which we almost never do on larger ships and the food was excellent! Many options and specials every night. For lunch when we were on board we ate at the buffet but this isnt like any buffet you have seen, Crown Roast one day, many options and same for breakfast. Now to give you an idea of the quality of service, my wife has a food issue, she cant have anything cooked with extra salt or salted. We made this known and from the on no matter where we ate someone was there to make her anything she wanted just without salt. They even went so far as to bake her fresh bread for breakfast and dinner without any salt! There was a dinner for guests in the 10 largest suites called the Best of the Best! WOW! It was served in the library with the Captain, First Officer and other staff. White Glove service with wine paring. A real experience. White Night Party beautiful, with a Buffet and BBQ Lobster Tails, pasta, everything. Azamazing Evening was at an old Opera House in Livorno for a small performance that was extremely enjoyable. We experienced two minor issues. One was that the staff was all new so they werent quite up to speed as to how to go the extra mile yet. They were very good but just didnt go the extra step not because they were rude, they just didnt know. For example we had a butler and the first day asked him to bring coffee and tea every morning at 8am. he said we had to fill out the card and hang it on the door every night. One would think this was something he could have taken care of since he brought it to us every day. Not a big deal but just inexperience. The second was on an excursion. We were in Santa Margarita and wanted to go to Portofino for the day. So we hopped on a cheap tour offered by Azamara just for the ride and we had room credit to spend. Well we waited on the dock for a public ferry for close to an hour, Granted it was Easter Sunday but we expected a company like Azamara to have a private shuttle for their tour, maybe we were expecting too much. However upon our return a staff member asked how the tour was and I said I dont want to complain. They insisted I say something so I explained the situation. Apparently they are offering what they call "sightseeing" inexpensive tours since people have commented that their immersive excursions are expensive. So now they are trying less expensive tours. Anyway they made things right. Since this was an "Immersive" sailing we were in port everyday so by the time we returned each day we ate and walked a little and went to bed so we didnt experience any of the shows. Last night they have a chocolate buffet which is amazing! I loved it because the small personal nature you get to know the staff and the higher ups on board as they are always visible. Also, its an upscale cruise but not stuffy! No jackets required and decent casual comfortable clothes. I dont like to have to wear a jacket when Im on vacation unless I have to Would I go again! Absolutely I already booked Read Less
2 Helpful Votes
Sail Date: April 2019
Azamara Pursuit - Italy Intensive, second leg of a Back to back to back. Hi there, we are Jorge & Stian (a.K.a the arctic husbands) from Norway, this will be our 21st cruise; third with Azamara. This is the second leg of a B2B2B. ... Read More
Azamara Pursuit - Italy Intensive, second leg of a Back to back to back. Hi there, we are Jorge & Stian (a.K.a the arctic husbands) from Norway, this will be our 21st cruise; third with Azamara. This is the second leg of a B2B2B. This second week we had an Ocean View stateroom in deck 4, cabin 4000 Back to back process : very easy... This was so easy that you feel it’s just like another day of the cruise CABIN: Ocean View stateroom, 4000. Coming from the Continent Suite you feel the space is much less, specially in the bathroom... the room still does the job, practical, enough storage space (for us), tiny shower but you get used to. The room is totally at the front of deck 4 so noise and vibration could be an issue for some people. We are early morning and early sleepers so it doesn’t bother us that much...  Our stateroom attendant, Paulo did a good job keeping our stateroom in order but we noticed this time that it could take longer time for them to make up the stateroom, again for us this was not an issue but understand that for some this could be a “thing”... this time due to space constraints we never ordered breakfast or room service DINING: This week we just have dined in Discoveries and the buffett aka Windows Cafe, quality of food and service has been again really on point, good variation of the menus. Azamazing evening Buffett and White Night Outdoor dining were great again as expected BARS: For this week we decided to just go with the complimentary drinks and wines and it worked well for us this week during the experiment, The included red and white wines change daily (2 whites, 2 reds) but the rose and the sparkling ones do not. Quality of the wines was good but if you have special preferences for the kind of wine you like it may be not in the daily rotation Regarding the drinks and cocktails you can easily go through the week with the complimentary drinks and cocktails but again if you like certain liqueurs, cognacs, whiskeys and/or bourbons and high end brands for vodka and Gin; these are not included in the complimentary menu. After our experiment we can see that for cruises of seven to 10 days the price/ value of the ultimate package is well worthy if you like to have the option to choose the wines you like or to have a couple of cocktails or drinks at night with high end brands, cognacs, etc. ENTERTAINMENT: We still love the intimacy of the cabaret lounge shows and the signature singers are so good... the guest entertainers: White Sand Trio and the pianist are really great for evenings of music in the Den or in the Living room. This week we attended the Amanda’s Show: Epics... I just loved her more. Not just she is an amazing cruise director but an incredible singer; it is just lovely and you get to know about her career but also about her as an artist and a person... with beautiful songs I am not going to spoil but make yourself a favor and go and see this show... Super Amanda. Azamazing Evening in Livorno... just an incredible concert in a beautiful Opera Theater. Standing ovation to the performers White Evening party: This time we stayed longer and enjoyed the Party and the music...All the staff makes a great effort for this event and you should not miss it. SERVICE: In general the service level around the ship is excellent. We had a little issue during this cruise that we complained about and it got quickly addressed by Senior Management (Thanks to the Marketing manager) and this shows that Azamara takes us as guests very seriously and go out of their way to make us feel at home. Kudos to all the senior officers specially, Hotel Director Ryszard; F&B manager Elizabeth for making us feel at home and they are always visible around the ship. More detailed information in the semi live review on the CC boards: https://boards.cruisecritic.com/topic/2656591-azamara-pursuit-semi-live-review-b2b2b-france-and-italy-intensive/ Read Less
2 Helpful Votes
Sail Date: April 2019
Having been on over 20 cruises with MSC, NCL, Royal Caribbean, P&O, and Cunard, we were not sure what to expect on this, our first, cruise on Azamara. We have always enjoyed every cruise, sometimes this has of course meant focusing on ... Read More
Having been on over 20 cruises with MSC, NCL, Royal Caribbean, P&O, and Cunard, we were not sure what to expect on this, our first, cruise on Azamara. We have always enjoyed every cruise, sometimes this has of course meant focusing on the positives, and so we were looking forward to cruising on the Azamara. Our main concern, because we like to socialize and party, was that the demographic would be different and maybe the atmosphere a tad "stuffy". However, we thought the service and food would be excellent, the cabin comfortable, and the itinerary was great - as a student 40 years ago I spent a summer hitch-hiking around Southern France and hadn't been back since to that region. Well the food and the service was indeed excellent and the ship immaculately clean - a credit to all the hard working and friendly staff on board. The cabin was tastefully decorated and the bed extremely comfortable with bed linen of the highest quality. Our cabin attendants worked very hard to ensure the highest of standards too. As expected, the itinerary was also well planned, and particularly for me, fascinating. It was awesome to be able to visit small coastal ports and towns that the bigger ships can't reach. Everything was really well organised. The "Azamazing" experience - I believe there is one on every cruise - was also well planned and I enjoyed the evening's entertainment provided at a venue in Marseille. I heard one or two comments from a few other guests, who had travelled Azamara before, saying it was not as well organised as usual and the show a little short, however we felt it all went smoothly enough (quite a manoeuvre getting 600 or so passengers off a ship on coaches to the venue and back again!) We also thoroughly enjoyed the entertainment put on for us - an excellent experience! The real surprise on this cruise however were our fellow passengers - a great range of ages and characters and not at all "stuffy" as feared. We met lots of friends from the US, Australia, Norway, Germany and the UK, and every night in the Living Room our group got larger and more enveloping as we had fun listening and dancing to the DJ and sharing stories of our travels and other life experiences! Just a few other points - embarkation and disembarkation was easy and efficient, Prime C, one of the speciality restaurants, was excellent and very good value, and the gym well equipped and spacious for a smaller ship. Overall we had an absolute blast - we loved this cruise, the ship, what Azamara provides and we would definitely recommend this ship. We look forward to our next cruise on board an Azamara ship. Read Less
3 Helpful Votes
Sail Date: April 2019
Absolutely brilliant time had by all. Cabin great, a lot bigger than I was expecting and we were well looked after by our room attendant, sometimes to the point where it became a little bit irritating as he was ALWAYS there, nonetheless ... Read More
Absolutely brilliant time had by all. Cabin great, a lot bigger than I was expecting and we were well looked after by our room attendant, sometimes to the point where it became a little bit irritating as he was ALWAYS there, nonetheless cannot fault his work and cabin was always clean and tidy each day. Food was amazing, lots of choice and catered to all tastes. If you couldn’t find something you liked then you have a problem - and this is coming from a very fussy eater myself!! Loved the outside areas and abundance of sun loungers available. The only thing that really let this cruise down was the entertainment which was shockingly BAD. The AzAmazing night was a complete waste of an evening, performances were very mediocre at best and did not seem as though the dancers had rehearsed at all. We spent more time getting on and off ship / coaches than anything else so really not worth the hassle. Spoke with several people after thus event and all were of the same opinion!! Other entertainment shows were awful - I have heard better kareoke singers in my local town than anyone actually employed on Pursuit. And as for the so called DJ - an absolutely awful human being, very rude and not at all friendly towards our party on the nights that we did venture into his domain. Said NO to every song request we asked for and was very abrupt- he actually ruined our night!!! The entertainment aspect definitely needs to be looked into and said DJ to be replaced by someone who actually knows how to do a disco and accommodate all people present and be able to converse in a friendly manner with all guests. Read Less
2 Helpful Votes
Sail Date: April 2019
Hi there, we are Jorge (40) & Stian (42) (a.K.a the arctic husbands) from Norway, this will be our 20th cruise; second with Azamara. This is the first leg of a B2B2B. This first week we had a Club Ocean Suite stateroom. We booked ... Read More
Hi there, we are Jorge (40) & Stian (42) (a.K.a the arctic husbands) from Norway, this will be our 20th cruise; second with Azamara. This is the first leg of a B2B2B. This first week we had a Club Ocean Suite stateroom. We booked these cruises to celebrate our 10th years marriage anniversary and because after meny RCCL and Celebrity we wanted to experience Azamara again and the ports of call in the meditterannean where the big Ships cannot go PRE-CRUISE: Barcelona... One night stay in the Eurostar’s Grand Marina, next to the port where Azamara starts... so the check out, walk to the ship was a decisive factor... we have been several times in Barcelona and sightseeing was not something we needed this time around. The Hotel is OK, nice but dated rooms, a reception staff that smiles but doesn’t do their job, the best of the stay is the small restaurant offering a Gourmet dinner experience and this was a highlight of the trip... the food and the wine pairings were PERFECT... do we recommend this hotel... yes for a stay next to the port. EMBARKATION: very easy... just five minutes and then we were on board. SHIP: Pursuit is a beautiful ship. The newest of their kind... elegant, sophisticated and the color palette makes you feel happy. CABIN: for this first leg of the back to back we upgraded (at last minute) to a Club continental suite, we got 8039, perfect location and the only suite I have ever said OMG WAO when opening the door... the colours, the decoration, the style and the light. No noise problems, at least for us. SUITE CLASS PERKS: Internett: 235 minutes per guest, which is OK but slowly but after all you´re on holiday and IT works for reading emails if you ned it. Butler service: our butler Roy has been outstanding, amazing level of service when we have requested our breakfast in the suite, our tea service in the afternoon. I will post a picture of the letter in the stateroom with all of the suite perks you can get DINING: This week we just have ate dinner in Aqualina or Prime C, given that is included in the suite perks. Once we had dinner in the buffet (before the Azamazing evening) and once with the White party buffet that was AMAZING. Aqualina and Prime C quality of food and service has been really on point. Room service: we had breakfast in the rom almost everyday and it was very very very nice to have the extra space the suite provides and the balcony breakfast when it was not so cold in the early hours. BARS: For this first week we decided to buy the ultimate drinking package and it worked well for us this week. We got to try most of the included wines when having dinner, and some of the premium drinks we enjoy when on a cruise. For the second week, we decided not to buy it so we can compare the experience.... Our favorite place for drinks so far is The Den... it is just a very nice place, with some piano music on the evenings and the best bartenders and waiters. ENTERTAINMENT: This week we attended all the Signature Singers shows (3 shows) and they were good. These guys can sing and dance and keep you entertained for the 45 minutes signing along. We loved the intimacy of the cabaret lounge shows, if you´re expecting but productions shows, this is not the case and it works for Azamara. Azamazing Evening in Marseilles, Palais du Pharo. Was very entertaining, a kind of cabaret show with very french music, dancers and two great vocalists. White Evening party: we are not party people so we didn´t stay long after the White Evening Buffett ended but the party looked nice and people was enjoying themselves. All the staff makes a great effort for this event and you should not miss it. SERVICE: In general the service level around the ship is very good. Of course there are some that are just good and there are some people that just go above and beyond. SHORE EXCURSIONS & Ports of call: * Port Vendres: small, charming village, we just walked around and then found a hiking path that takes you to the other small town Collioure (or something like it). The Wall in the green areas around the Coast line is just very very very nice and easy with some amazing views. Breathtaking * Sanary Sur Mer: Beautiful town, the marina, the restaurants and cafes, it was very beautiful. We just walked around and enjoyed perplekse watching here and there. * Marseille: a vibrant city, we walked around, did some shopping and visited the Cathedral. It was great to be docked just in the center of town (or very very close) * St. Tropez: we took and organized excursion from Azamara and loved every minute; we visited Gassin and Ramatuelle and the Bertaud Bellieu wineyard for wine tasting. The guide we had has to be the most amazing guy we ever had AS a guide. We actually think we got a lecture on wine making, all about the process and the technology and traditional methods. The wine was so good we bought three bottles to take with us to the ship and enjoy in the stateroom. Also the small towns Gassins and Ramatuelle were beautiful and we got to learn about the history of the places. In Ramatuelle we enjoyed some free time that we used eating cheese and hams with a cold bottle of Rose wine from a local wine yard. It was an amazing day. The port of St. Tropez by itself, was not as expected, it was crowded and just a marina with amazing yachts, the best was the local artists selling their paintings around the marina. Beautiful paints and interesting people. * Cannes: we have been in Cannes several times so we decided to go for the Excursion of the ship to Grasse with a perfume factory visit and to St. Paul de Vence. And again we got a great guide, the visit to the perfume factory: Fragonard; this was very enriching and we could resist and bought two new Eau de Colognes with shower gels... Then we visited St. Paul de Vence and OMG this small hilltop village is just amazing, it breathes art from everywhere. The local artist and small galleries in the very narrow streets, the views from the wall of the town, the small restaurants... once again we learned about the local history with our guide and in the free time we just walked around and decided to have a very French lunch, we found a little place where they make sandwiches, so we bought a baguette with local produced cheese and ham, and sat on the wall and had our small French sandwich picnic there... just beautiful. * Monaco: Last minute changes out of Azamara control, The port authorities closed the port in Monaco so we got diverted to Nice... for the last night and day of this first cruise. We will explore a little bit of Nice today. NEXT CRUISE OFFICE: So far they have made a good job and we booked a cruise for 2021, Western Africa sailing from Cape Town to Lisboa. The benefits of booking on board make sense for us coming from the Nordic market. Read Less
3 Helpful Votes
Sail Date: April 2019
This was our 5th Azamara cruise and we were eager to sample the latest acquisition Pursuit. Although we are not fans of the new modern decor, it was ok but a bit Ikea style. Shower over bath was not worth using, easier to run a bath. In ... Read More
This was our 5th Azamara cruise and we were eager to sample the latest acquisition Pursuit. Although we are not fans of the new modern decor, it was ok but a bit Ikea style. Shower over bath was not worth using, easier to run a bath. In the suites the large one person chair, makes it difficult for 2 people to watch tv without one sitting on the bed. Why no sofa ? The food was dreadful this time, very fish based and as I have a fish allergy this meant my choices were few. Used the buffet more because of this but the food was cold there or of poor quality. Entertainment was terrible and Cruise director mostly just made announcements not to usual standard. Dancers did not show up for lessons, very little to do during bad weather and hygiene is normally very high on the list of priorities, hardly ever mentioned and not pushed to use sanitizer. One other thing, there were children on board of officers, running around the public rooms and screaming as iif it was tgeir home. This will be our last. Read Less
1 Helpful Vote
Sail Date: April 2019
We booked this cruise as we really only wanted a short haul flight and enjoy Spain very much. As usual we have a couple of nights beforehand in Lisbon and arranged our own flghts. The flights we booked were GBP150 a person cheaper than ... Read More
We booked this cruise as we really only wanted a short haul flight and enjoy Spain very much. As usual we have a couple of nights beforehand in Lisbon and arranged our own flghts. The flights we booked were GBP150 a person cheaper than using Azamara. We are based in London UK. We have been on the two other Azamara ships and this is identical apart from no casino and lack of interactive TV. I have to say I did miss my slots so might end up back on Celebrity. I downloaded the app before travel but to be honest it was very buggy and like a lot of Azamara IT/back office prettly poor. We had a nice balcony cabin on deck 7 which was clean and tasteful. The shower was tiny and not sure if it was smaller than other ships but really seemed that way. Our cabin steward looked after us very well. The flat screen had a good picture but I really miss not being able to view my account online, order room sevice or book tours. I really feel the app doesn't take the place of this. We had free internet minutes but there was no way to see how many you had left unless you went to the front desk which was very strange. The service was all round very good and we enjoyed our meals. I found the wine to be a very mixed bag with some very mediocre inclusive wines. It's almost like they want to make everyone buy up to to higher drinks package. I also found the all inclusive spirits very strange. I like an odd Amaretto but that isn't free but you can drink a bottle of whisky. It makes no sense to me.I also found the drinks to be full of ice and sometimes just didn't seem to have any oomph. The entertainment was very subdued but that's what Azamara is like. I go to relax so it's not a problem for me. The clientele was mostly elderly Americans as it's not holiday time and there are no kids clubs etc. Mostly very pleasant but i saw some peope talk to the staff like servants which was very uncalled for. I am 49 so did feel very young! We enjoyed out ports of call even if the weather at the begining was poor. Going up the river to Seville was very interesting and a real treat. We also enjoyed Almeria very much. In Valencia we had our Azamazing evening which was not bad. Unfortunately we were right at the back so could not see the full stage which does spoil it somewhat. The venue however was amazing. All in all we had a pleasant time. I think after six cruises with Azamara we will try Regent or Oceania. They seem to offer better value. I feel that Azamara is overpriced unless you book within 3 months and then there are always offers. I also feel their all inclusive drinks package patchy. Read Less
1 Helpful Vote
Sail Date: April 2019
Chose the cruise for the port destinations and expected a small ship experience similar to Viking (which I loved). The ship disappointed in numerous ways, with smaller, cramped cabins, an uncomfortable bed, fewer entertainment and ... Read More
Chose the cruise for the port destinations and expected a small ship experience similar to Viking (which I loved). The ship disappointed in numerous ways, with smaller, cramped cabins, an uncomfortable bed, fewer entertainment and enrichment options, fewer and less appealing public spaces and, most notably, far inferior food service. Menu items did not include relatively costly fare standard on Viking (for example, shrimp cocktail appetizers, and berries at breakfast fruit bar); the lunch menu reminded me of what one might expect to find at a school cafeteria (think meatloaf, frozen pizza and white bread) and nothing was ever sufficiently hot. The food routing from the kitchen to the dining room was most likely to blame, probably because the ship is older. Deserts were not inspired. I did appreciate the ports of call and our cabin attendant, Dyna, was absolutely top notch. The embarkation and disembarkation procedures were speedy and efficient. Read Less
5 Helpful Votes
Sail Date: March 2019
We've traveled throughout much of Europe and a little in South America, but two countries we had not been exposed to were Brazil and Portugal, so when this cruise was announced we jumped at the opportunity. It also helped that the ... Read More
We've traveled throughout much of Europe and a little in South America, but two countries we had not been exposed to were Brazil and Portugal, so when this cruise was announced we jumped at the opportunity. It also helped that the cruise line was offering a double cabin upgrade (veranda for the price of an inside cabin), and the extras offered (gratuities and basic drink package) were not common on ocean crossing cruises. Even with all our travel, we are relative neophytes in the cruising game, having only taken a total of four over the years. The most recent cruises were on Celebrity, which we now use as our standard against which to judge others, and we were anxious to compare this "upscale" cruise line to those. We arrived in the departure city, Rio, a day early and took in the sights, and then the next morning taxied to the port. As the ship is small and only holds about 700 guests, the lines were short in the registration area, and it was only a matter of 15 minutes before we were boarding the ship. The wait to get into our cabins was also short, and luggage arrived quickly. A bit of good news we received once we were on the ship was we were able to use our Celebrity points to get some perks on Azamara (including a free hour of wifi time). Our cabin was small (category V3 on deck 7), but it had plenty of closet space and places to store the luggage. We met our cabin stewards, Dyna and Gouri, right after finding the cabin, and they carefully wrote down our requests for stocking the minibar and other requirements. For the rest of the cruise they tended to our needs perfectly and unobtrusively, always with a smile on their faces. At the muster drill we learned an interesting fact: Apparently Norovirus, the scurge of cruising, manifests itself within 24 hours of embarkation. So the cruise line doesn't allow guests to touch any of the serving utensils in the buffet for the first day. Not sure if other lines have adopted that practice but we didn't hear of any outbreaks during our cruise. For the remainder of the cruise we learned the ins and outs of Azamara cruising. The ratio of guests to crew is less than two to one, and there are always management staff around to ensure every operation runs smoothly. In the buffet they are constantly providing coffee refills, taking away plates, filling up your wine glass or other drinks. In the main dining room it's all open seating, meaning you meet new people each day. After the first couple of meals we were especially pleased with one of the servers, Doma (from India), and so from that point we requested to be seated in her area each night. She and her assistant, Wayan (from Indonesia) took great care of us, remembering our drink preferences and other details, and becoming great friends by the end of the cruise. Other dining options were the small cafe on the pool deck, where you could get hamburgers, salads, chicken wings, etc., as well as frozen yoghurt for dessert, and two specialty restaurants (which we didn't take advantage of). Both my wife and I felt the food quality was excellent, with plenty of choices at all times, and there were always two types of red and white wine each day, which we enjoyed. There were also special occasions, such as buffets outside on the pool deck. One of those was their "White Night" where everyone is encouraged to wear white. Food was plentiful (including zillions of BBQ lobster tails), and live entertainment and dancing lasted late into the night. Since the weather was quite chilly and windy that night, they provided blankets to everyone. Another special offered was the Chocolate Fantasy, with every chocolate concoction you could ask for including two fountains. Entertainment ranged from magicians to singers to comedians, but our favorites were Four on the Floor, their resident singing group. A special event was the crew talent show, where various crew members showed off their singing and dancing skills. It was great fun seeing people we knew on the crew and finding out they had such great talent. For us other reasons Azamara stands out are (1) small ships and easy to get around, (2) free guest laundry with free detergent, (3) free shuttle buses to take guests from the ship to the city center in each port, (4) drink packages and prepaid gratuities even on ocean crossings, and (5) crew members that take pride in ensuring your happiness and satisfaction. Those and everything else about Azamara are the reasons we found we were in a great minority of only cruising once with the line. Nearly everyone we spoke with had cruised with Azamara 5, 10, 15 or 20 times. One couple had been on nearly 50 Azamara cruises! We definitely will cruise with them again. Read Less
6 Helpful Votes
Sail Date: March 2019
We chose this cruise because we like the small ship experience with lots of sea days. We wanted to see Rio and Lisbon. Embarkation was a bit off-putting. We already had our bags tagged with our room number and did not need assistance ... Read More
We chose this cruise because we like the small ship experience with lots of sea days. We wanted to see Rio and Lisbon. Embarkation was a bit off-putting. We already had our bags tagged with our room number and did not need assistance getting our bags to the drop-off point. There was no place to drop our bags and we had to stand in line while others that used the porters were taken care of. Our bags were not delivered to our room--one was around the corner at another room and one was at the other end of the hall all by itself. Not a good start. The Pursuit is now only using the Azamara app to provide guest information unlike the TV that we have used on the other two ships. The daily Insights is still delivered everyday. The IT department assumes that all passengers are comfortable using apps and know how to use them. This is not true. There is limited info in the cabins about wi-fi and app usage. A user guide would have been appreciated. The only way to know how many wi-fi minutes have been used is to go to Guest Relations. The log-off app does not always work and minutes quickly are used. We generally liked the food but we ate mostly at The Patio. Half-way through the cruise oatmeal at breakfast in Windows was replaced with congee. Not a good choice. Frequently the food was cold as the warming plates being used did not keep the food hot. The service on The Patio is the best anywhere on the ship. We always got what we ordered and it was hot. We had lunch twice in Discovery and it was not good. The service is intolerably slow, the food selections are limited, and the food served was barely edible. Angelina's was wonderful but one pays for that. The veranda cabin is just like other Azamara ships. However, the fridge is now in a cabinet on the desk and that area gets very hot. There are also rough edges in the cabinet to skin knuckles on. Other cabinet doors are misaligned and easy to get caught on. As always, the room was well-taken care of by the room attendants. The guest lecturer for destinations was not helpful or informative. Silly asides for the first 10 minutes of the lecture are a waste of time. Some of the shore excursions were good and some disasters. One excursion had a major part eliminated because there was a typo in the description that no one had seen until half-way through the cruise. That typo had been there from the first posting of available shore excursions on the Azamara website and was booked because of the part that was dropped. It was great that there was an available excursion on the disembarkation day for those staying in Lisbon longer. The Guest Relations department continues to treat guests inappropriately. Telling me I am the only one on the ship that does not understand the problems with the app was not appreciated. Based on the line for the IT person and comments made by other passengers, I was not the only one. Many just didn't use the app. The officers were rarely seen unlike other Azamara ships. At the recognition breakfast for frequent Azamara guests, the captain and another officer stopped at our table for a minute. No more. Read Less
1 Helpful Vote
Sail Date: March 2019
We chose this cruise as we wanted to combine a trip to visit family in Brazil with a trial of a transatlantic sailing as this was something new to us. We have sailed many times with Azamara and this was the second trip on the Pursuit. ... Read More
We chose this cruise as we wanted to combine a trip to visit family in Brazil with a trial of a transatlantic sailing as this was something new to us. We have sailed many times with Azamara and this was the second trip on the Pursuit. Embarkation was easy and as usual we were greeted on board by friendly faces and a glass of something sparkling. Our cabin was a veranda stateroom on deck 6, just above the Mosaic Cafe, so a great location as it was so convenient for the facilities on deck 5 and only three flights of stairs from the pool deck and buffet. We know the cabins are small on Azamara but ours was perfectly adequate for our needs and we were very looked after by our stewards.The ship was immaculate as we have come to expect from previous cruises. The service was impeccable throughout the cruise. We ate in all venues at some point and the food delicious as always. We love to have our evening meal outside behind the Windows cafe when the weather is warm. We had been a little concerned about how we would cope with so many sea days, but with warm weather and plenty of on-board activities we need not have worried. There were some very interesting guest lecturers, and the evening entertainment in the cabaret lounge was generally very good. The ports were not ones that were on our bucket list but travel broadens the mind! The poverty in Brazil and in Morocco is so sad to see. Cape Verde does not have a lot to offer but it was interesting to see the volcanic island of Sao Vicente despite the rickety bus provided for the tour. Apparently it only rains there one day per year, so there is very little plant or animal life. I chose an excursion to Rabat when we were docked in Casablanca which was the best excursion of the cruise as many interesting venues were fitted into the day meaning there was no time for visiting the usual obligatory shops! There were quite a few German people on this tour and it was nice that when the guide realised this he gave his narration in both English and German. The only downside was that there were about 30 people on the tour and no representative from Azamara accompanying us, making it difficult for the guide to keep track of us all! For the most part our sailing companions were great company which enhanced our enjoyment. The weather was excellent for nearly all of the time except the last day when it was quite windy, but the Captain did his best to avoid the worst of the high seas by 'hugging' the coast of Southern Portugal, so it wasn't as bad as we expected by any means. My husband and I thoroughly enjoyed the whole experience which was enhanced by the genuine welcoming and friendly attitude of the officers and crew. Yes, we would do the trip again although our personal preference would be to visit the Canary Islands rather than Morocco before docking in Lisbon. The disembarkation process was very quick and we were outside the port in plenty of time to meet our taxi. Read Less
1 Helpful Vote
Sail Date: March 2019
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not ... Read More
We wanted to experience South America and visit the above two places. The ports of call did not disappoint. We bought the indulgence package which was well worth the extra money. - The app needs work. It’s not updated and does not match the daily program. There is a lot of paper that could be saved...... The food never disappoints and the staff go out of there way to please you. We never meet so many like minded people up to the last day! The entertainment was solid and there are plenty of activities. The specialty restaurants are also top notch in food and service as well. The bar staff in the Den were brilliant. The crossing was great and the captain diverted the ship for us to see Fernando de Noronha island, 200 miles off the coast of Brazil. On our last leg from Casablanca to Lisbon, the captain did a brilliant job of steering the vessel so that we would feel the least amount of effects of storm heading towards us. He succeed brilliantly. A master class of navigation and meteorology! Read Less
2 Helpful Votes
Sail Date: March 2019
Chose this cruise for itinerary and Azamara name having cruised Azamara seven times before. The Pursuit celebrated its first Azamara anniversary and I’m not sure there will be a second because this ship does not measure up to the ... Read More
Chose this cruise for itinerary and Azamara name having cruised Azamara seven times before. The Pursuit celebrated its first Azamara anniversary and I’m not sure there will be a second because this ship does not measure up to the Journey or Quest in quality and service. Know for great dining selections, the Pursuits menue’s were lacking in quality — being over seasoned — and poorly prepared — over or under cooked. On this cruise, I chose the alternate menu over the daily menu several times because it lacked appeal. For the most part, the only vegetables presented were broccoli and cauliflower. Cabins in our area had a sewerage smell in the hallway. Tried to use a computer to print boarding passes in the “living” room but was unable to due to the room being used as a disco with low lighting. When asked to have lights turned on by the computers, a crew member said this request could not be done due to the way the lighting was connected in the room. Azamara’s multi-function rooms just don’t cut it. My suggestion: sacrifice a room or two and have specific card and computer rooms available 24x7. Housekeeping and other service associates were very helpful and efficient. Administrative staff was not as visable as on other Azamara cruises. Entertainment was typical cabaret style entertainment but would have enjoyed listening to the ships singers more than other entertainment. Overall, the Azamara Pursuit is a notch below its sister ships in quality and service. In June, we will be cruising on the Quest and if my review follows this review, we will be done with Azamara cruising and we are just two cruises away from our fiftieth cruise. Bottom line: when we pay for quality, we expect quality and up to now, Azamara met our requirements. Read Less
2 Helpful Votes
Sail Date: March 2019
After reading some of the reviews on this website, we were worried what we were in for! Check in and boarding in Buenos Aires was so smooth and as soon as we were on board an announcement was made that all cabins were ready to occupy. ... Read More
After reading some of the reviews on this website, we were worried what we were in for! Check in and boarding in Buenos Aires was so smooth and as soon as we were on board an announcement was made that all cabins were ready to occupy. When we walked into our Aft Owners Suite we could not help but smile. Yes it is an arm and a leg but soooo worth it. We had a lounge, cloakroom, bedroom, a large bathroom with a walk in shower and plenty of storage. A fabulous balcony wraps itself around outside with two sun loungers and a table with four chairs. We were looked after superbly by our Butler, Padam and our attentive room attendants, Rajesh and Russel who kept our suite spotless and well stocked. This was our first Azamara cruise and it will not be our last. Being in a suite offers up perks such as quality dining in either Prime C or Aqualina each night where the food is excellent. You also get afternoon tea delivered to your suite if you wish. We had a tour of the bridge with the legendary runner that is Captain Carl Smith which was great fun and also a private dinner with about 20 other guests and four senior crew members in a fabulous room with Michelin quality food, what a great night. I sat next to the Cruise Director, Tony, who was excellent company, not to mention an excellent singer, as is his wife. There are plenty of quiet spaces on the ship and you are never too far away from a coffee, a beer or an ice cream, whatever takes your fancy! We found the breakfast in the Windows restaurant to be of excellent quality and there was plenty of it, Having tables outside is a nice option if the weather allows and the service was always with a smile. I have seen people comment that breakfast is the same every day, well of course it is, it is the one meal of the day where there is very little that can be changed, only your personal choice changes daily. You can virtually have anything you want! We did our own thing with regard to shore excursions, preferring to go ashore when we wanted and have a “mooch” about on our own which was great. The trips did seem very expensive and all seem to leave at about 8.30 in the morning - we are not early risers on holiday! All staff on board are very friendly and work hard to ensure your cruise is memorable for the right reasons. We only saw a couple of the shows on board, the tango and the Rio carnival dancers were amazing. It was bad weather for the White Night but it was effortlessly moved into the Living Room and the party was great. We did not use the pool facilities, preferring to use our balcony when the weather was good enough to sit out. I had a delightful manicure and pedicure in the Spa and also invested in a few Elemis products to use up our onboard credit. There are also a couple of high end shops with special offers on each day. The gym is light and airy with everything you need. They also offered health and fitness talks and a few classes. I just used the machines and the free weights which was enough. All together, we were delighted with Azamara. We heard a few grumbles about waiting for a tender to go ashore but it was only a question of waiting 10 minutes or so. What’s the rush, you are on holiday! Nearly everyone we spoke to had been on several Azamara Cruises and the clientele on board were mainly high end, well travelled couples and all spoke highly of the Pursuit. There was one downside to our fantastic suite on deck 8 which was the dragging noise from the chairs on the above deck which was the outside area of the Windows restaurant. Unfortunately, I do not know what the solution is for this, maybe Azamara should investigate some form of disc on the bottom of the chairs, just a thought! Thanks to all in the Pursuit for a fantastic time, we will return and in the meantime, we wish you all safe travels! Read Less
3 Helpful Votes
Sail Date: March 2019
We just came back from Azamara Pursuit from BA to Rio. We previously sailed on Celebrity, Princess, Holland, Cunard, Oceania, Costa, RCI and Carnival. This was our 12th cruise. Our benchmark is Oceania (we sailed on the Riviera last ... Read More
We just came back from Azamara Pursuit from BA to Rio. We previously sailed on Celebrity, Princess, Holland, Cunard, Oceania, Costa, RCI and Carnival. This was our 12th cruise. Our benchmark is Oceania (we sailed on the Riviera last September). Overall Pursuit is a great ship and we had an amazing time. However we liked the Riviera better. Here is why. The service is excellent, comparable to Oceania. But sometimes things seem a bit less organized. For example, some of the excustions were delayed 15-20 minutes. Never happened on Oceania. Also there are some lines when leaving the ship and coming back. Nothing major, not even close to what you see on big ships, but still slightly longer waiting times than Oceania. The dinner in the MDR is great, but not as good as Oceania. The open seating works very well for us, never had to wait for a table. The buffet is disappointing. Good quality, but selection is pretty limited. It is not bad overall, but few levels below Oceania. The buffet area itself is also very small and feels a bit crowded at times. Internet is probably the worst we experienced so far on cruise ships. 300kbps is not what you would expect from a luxury line in 2019. It is also pretty expensive at $20/day. We paid last year $10/day on Princess (and the speed was 20 times faster). And we sailed on older ships with much higher internet speeds. Major disappointment. Spa does not have couple massage. This is the first time on any ship that we were not able to do a couple massage. The massage itself was very good. Cabin on Oceania was small, here it's even smaller. Not a big deal, we don't spend much time in the cabin. Entertainment is mediocre at best. They don't have a real theater like on larger ships, just a big lounge with chairs. No angle, so if you don't sit on few first rows, the view is pretty limited. They cannot really provide a good evening entertainment when there is no real theater. Also not too many daily activities, and the ship feels a bit sleepy at times. The pool area is small and feels a bit crowded. Usually no problem to get a chair, except for sea days. Hot tubs are smaller than usual and not hot enough. Service is fantastic as you can expect from a luxury line. Staff is very friendly. Very limited food options. If you want to have a snack after 9pm, the only option is room service. Dress code is relaxing, no formal nights, which is perfect for us. The azamazing event was very nice and well organized. Great atmosphere. The show itself felt a bit amateur. The pre even buffet was very crowded and poorly organized. White night was nice, but we came late from our tour in Sao Paulo, and no seats available on deck 9. They simply cannot accommodate everyone on the white night because the pool area is not big enough. Why to do white night on port day like Sao Paulo when the ship is at port till 9pm, and not sea day or port with shorter port time? Excursions were another disappointment. While we appreciate smaller groups, some of them were poorly organized, and some guides were not professional. I believe Azamara made a business decision to focus on certain things and ignore other things. Their customers obviously don't care about internet, or certain daily activities like dance classes, zumba, music at the pool etc. Overall great ship, great service, good food, but we prefer Oceania Riviera. Both lines are still better than mainstream ships from Celebrity or Princess which feel much more crowded, with longer lines. But in my opinion, Riviera offers the best of both worlds: still a small ship, which still feels much less crowded, but at the same time, much better food, more activities, and better entertainment. And it actually has a better crew/passengers ratio than Azamara, so service is at least as good if not better. We did appreciate the excellent service, less crowded buffet, smaller groups on shore excursions, no lines etc. compared to the big ships. I guess we just expected better from Azamara. We might sail with Azamara again if the itinerary and the price are right, but all other things equal, we would definitely prefer Oceania. Read Less
3 Helpful Votes
Sail Date: March 2019
This was our first time on Azamara, we have done 20 cruises in the past usually 2-3 week itineraries. In the last 6 months we have tried several new cruise lines including Crystal, Seabourn and Viking after primarily cruising on the main ... Read More
This was our first time on Azamara, we have done 20 cruises in the past usually 2-3 week itineraries. In the last 6 months we have tried several new cruise lines including Crystal, Seabourn and Viking after primarily cruising on the main lines of NCL, Celebrity and Hal. Originally we only booked the 17 night Transatlantic but managed to find a good last minute deal while in South America and added the 11 night Buenos Aires to Rio preceding leg. Overall we had a wonderful time with the weather being mostly great (except on white nights), the crossing being smooth and the crew and service being excellent. Embarkation in BA was very easy and super quick (in contrast to our X cruise from the same port which was chaotic) due to the small number of passengers who seemed to arrive spread out and the large number off staff in the terminal. On boarding we were greeted with champagne (the same terrible stuff all the cruise lines seem to be using now). It was immediately apparent how friendly the crew is. The ship is new to Azamara and one of the seemingly famous R class ships. They have done a great job with their refurbishment in most areas as the interiors looked lovely and new. The ship is probably the smallest we have been on and has a small boutique hotel feel. The movement was noticeable, especially on the first leg and seemed strange as the sea seemed relatively calm. The captain told me it was because the stabilisers don't work all that well when sailing slowly as we were, it was noticeably better on the crossing. We have been enjoying the small ships but did find this to be a little less spacious then the slightly larger vessels of Crystal and Viking where the extra space more than offsets for the slightly larger amount of passengers. The highlights of the ship were the library space and the crows nest however it was noticeable in bad weather conditions that internal public space can be difficult to find. The less favourable aspects of the ship was the lack of a full promenade for walking but Azamara has cleverly made the top deck above the pool an area exclusively for walking (something that was lacking on Seabourn). The partial promenades are an excellent place for lounging and watching the ocean. Speaking of lounging, the sun loungers are the best we have come across - the cushioning was impressive. There is a lot of comfortable furniture around the ship and it is obvious that Azamara is aimed at those who mostly like to relax. Fellow passengers were very friendly and the vibe is definitely casual and was noticeably more relaxed than some of the other premium lines, this suited us perfectly. It seemed the majority of passengers were either regular Azamara or Celebrity cruisers. It is definitely a social atmosphere and meeting fellow passengers was easy. At first it seemed nightlife was non existent until we discovered the disco was rocking every night on the first leg. On the second leg there was still a lot of activity in the evening but it tended to be more towards the Den around the piano player. Cabins - we had 2 different ocean view cabins. The first was on deck 6 and was an obstructed view. The room was an unusual shape. It was quite small but with some imagination the storage was plentiful. The bed was super comfortable and the linens and towels clearly new but the room had no couch. The shape of the room meant that getting changed was easy and you did not tend to obstruct one another. Liana our attendant was phenomenal. Our second cabin was your more typical layout located on deck 4 with unobstructed view. It was a larger cabin but we had to have the coffee table removed as it blocked 90% of the passage into the room. While this room was preferable it was noticeable that we tended to get more tangled when trying to get ready. One slight annoyance of this location is that the corridor was often blocked when in port which meant long walks to get back to public areas. The major issue with both cabins were the infamous showers. Small would be an understatement and add to this the uncomfortable feeling of shower curtains and it was not a pleasant experience. Often I resorted to having a shower at the gym facilities after having a steam. There is probably little Azamara could do to fix this but it does feel noticeably less luxurious compared to its small ship rivals. Similarly on this negative note was the in room entertainment system, incredibly poor. No on demand offerings at all and even the cruise ship information such as maps and cameras seemed very old technology (how does this happen on a new ship?) Dining - the ship has the MDR, buffet, poolside patio and 2 specialty restaurants. The MDR was a lovely but extremely busy room. The breakfast offered here was the best I have come across with interesting alternatives such as shashuka and asian inspired dishes and the breakfast steak was one of the best I have had. Dinner was generally good with a large menu with plenty of variety. We found that the daily specials tended to be the best along with simple meat dishes. The quality of meat was good relative to other lines, fish was hit or miss and more exotic dishes tended to fail. The buffet was good without being great, the freshly made sandwiches at lunchtime being the highlight and the daily roasts. The outdoor eating area is lovely. We did not eat dinner here but it was a different theme each night. The patio did the usual burgers but had a nice salad bar and at night was a good casual alternative focusing primarily on meat dishes. The specialty restaurants are a steak house and an Italian, $30 for each. The food and service in each was excellent and a noticeably better experience than the mdr which is not always the case. It was noticeable that there is a lack of asian options onboard compared to other small lines. Room service was very good but the inability to see the mdr menu on the tv or app is ridiculous and means you have to leave your room. Bars/drinks - there are plenty of bars for a small ship with the dedicated coffee bar being very popular. The main bars are the Den and Living room which are both great. The restaurants all have small bars as well. Bar service was very good and we rarely waited too long. Quality of drinks was average. Much better than on Seabourn but well short of the standard we experienced on Crystal. Similar to Viking where it depended a little on the bartender. Azamara includes basic drinks which is generally good and helps add to the social atmosphere. For me the major problem was with the drinks packages and it was noticeable this was frustrating for a large number of fellow guests. The premium package purports to offer premium beers and spirits. In the case of beer this is not true it simply adds more of the usual standard brands, there was nothing resembling a craft beer and there was no pilsener or pale ale at all. Again it could be debated whether the additional spirits are premium. The ultimate package adds "premium" wines and water and some more spirits. However, of the 8 wines 3 were missing, of the 6 scotches 3 were missing. There is no dessert wines at all included - I have never seen this, they would not even include a cheap chilean option from the menu. Onboard management complained of supply issues in South America and a lack of authority to adjust what is included. If this is the case Azamara head office should be sued for false advertising, if onboard management cannot adjust what is included then everything must be available. Further to these problems obtaining a glass of the ultimate wines in the restaurant regularly took between 15 and 40 minutes which was unacceptable. As time went on and complaints became more frequent the sommeliers (only 3 on the whole ship) began using alternative brands and stocking the nearby bars but why the wines are not put in the restaurant makes no sense. Viking has the same system and yet was never a problem as they simply stored the wine next to the inclusive options. On a small number of occasions I was poured included wine instead of the premium and twice witnessed standard spirits being used in my cocktails, this is unacceptable when you have paid extra for the better products. This was my major gripe on the cruise and noticeably cheapened the entire cruise experience. It felt like we were constantly having to discuss problems related to premium beverages. Azamara would be wise to change to one premium drinks package and have the products readily at hand especially as it spent considerable time and man power marketing the packages! Activities - trivia, trivia and more trivia - an overload. We love participating but surely a little more variety of activities might be appropriate and more variety of questions for those on b2b's. The first cruise was port intensive so there was little in the way of onboard activities and we found the port lecturer to be rude and uninformative. The second cruise was packed with trivias and lecture, we loved the art classes but could not participate in other activities as they were all scheduled at the same time. Also the timetable never changed day to day which led to a feeling of reliving the same day over and over. There was a number of fitness classes that were enjoyable although the instructor was not inspiring. The ship has table tennis and shuffleboard however due to location both are impractical for use. Entertainment - hit or miss. There was some particularly memorable performances such as the local tango act, the capoeira dance group, Amanda the ACD show and the ballroom dancers. However the production shows were simple (band was good though), the comedian was racist and on a couple of nights there was simply a bad movie. We had one Azamazing evening which was excellent and logistically impressive although we were the last back and only just made dinner time. Both white nights were hit by poor weather, the first simply moved indoors and the party continued on the second however the entertainment did not follow indoors and it fizzled in comparison. We found the CD to not be personable, he often walked around the ship but didn't seem to mingle much with guests. Strangely his wife did a number of performances but apparently was not an employee or contractor - we found this strange and pondered whether there could be an insurance problem in the unlikely event something went wrong. Also seemed strange to give so much time to her when Amanda the ACD was clearly much more talented and enjoyable and we even noticed that on white night the employed singers would have to miss out on a microphone in lieu of her participating. On the first leg the ACD Lee was a lovely guy who was very personable with the guests. The Trio band used in the bars were clearly talented but the set was so old fashioned, you were lucky if you got to hear something from the 60s. While we are in our early 40s and younger than most on the ship the general music of the ship was way too old and it was noticeable that few people danced until a modern song was played. Also the DJ in the disco did not have wifi so it was impossible for him to play requested songs not on his list. The piano player had a great knowledge but seemed to be lacking confidence when it came to singing although he improved markedly on the second leg. Service - the highlight of the ship. Probably the most friendly crew we have encountered (2nd to Crystal on overall performance). I guess service needs to be at a premium to balance the lower quality hardware.but they definitely delivered. Many of the crew remembered our names quickly and our preferences. Officers were more visible on the 2nd leg but often you had to approach them to actually interact. Disembarkation was earlier than other cruise lines. Overall a relaxing cruise and very good value for money compared to main lines. The vibe felt similar to celebrity but obviously much more intimate. Crew friendliness is their main strength. Personally we like a slightly larger ship (900-1000 passengers such as Crystal and Viking) with a greater variety of activities but can see why Azamara has such a loyal following. Read Less
1 Helpful Vote
Sail Date: March 2019
This was our seventh Azamara cruise. Rio was on our bucket list. We chose this cruise because we liked Azamara and we had never been to Brazil. Our last Azamara cruise was to the Baltic last August on the Journey. The Pursuit does not ... Read More
This was our seventh Azamara cruise. Rio was on our bucket list. We chose this cruise because we liked Azamara and we had never been to Brazil. Our last Azamara cruise was to the Baltic last August on the Journey. The Pursuit does not live up to the Azamara brand. The food was, at best, mediocre. Windows Cafe served mostly highly spiced Asian and Mexican food at lunch and dinner. The breakfasts were the same every day. Often, the pancakes and waffles were stuck to the serving pan, so they were dried out and inedible. Breakfasts in the main restaurant were better, but you had to ask for things like eggs over medium or poached eggs. The breakfast menu contained a lot of Asian and Indian items, along with some French items, not normal breakfast fare. Service in both Windows and the main dining room was great. On the second day of the cruise, the cruise ship ran out of diet decaffeinated soda. Didn’t matter what brand, they had none. Just Diet Coke. This is supposed to be an upscale cruise line. Almost every day, the vegetables were broccoli and cauliflower. No green beans, no peas, no carrots, just broccoli and cauliflower. Again, this is supposed to be an upscale cruise line. Except for the four singers and the orchestra, the entertainment was pitiful - a tango show that was more slide show than dancing, a mentalist (two times), and the cruise director and his wife singing old standards off key. The Azamazing evening in Montevideo consisted of a 30 minute bus ride to an old theater, where they handed you a glass of wine as you walked in, then took it away four steps and two minutes later when you entered the theater. Waste of wine, although it wasn’t that good anyway. The show consisted of about 40 performers in very colorful costumes in a Carnival type celebration. There was some singing, but mostly it was very loud drumming. Along with flashing lights. Then back to the ship to wait in line for 20 minutes to reboard. We did get nice Carnival masks as souvenirs. The White Night celebration was held despite a forecast of rain. The food was very good. It started raining about 10 minutes into the show, so everyone left. Some folks went to the bar on Deck 10, many others just left. Many times, the entire ship smelled like sewage. I believe they were having problems with the plumbing system. The smell permeated the ship. Three days in a row, late afternoon, there was very loud banging next to our room, where there was an access panel. It lasted almost an hour each time. We took three shore excursions from Azamara. All three were overpriced, probably double what a similar excursion from a dockside purveyor would have cost. At Paraty, the tender ride was 40 minutes. The town, a UNESCO site has very uneven cobblestone streets, and walking was difficult. Many people went back to the ship after a few minutes trying to negotiate the ship. Several of the ports were tendered. The crew did an excellent job getting passengers on and off the tenders. The Le Club Voyage Representative never even bothered to welcome us on board, although it was our seventh Azamara cruise and we are also Celebrity Elite Plus. Azamara did nothing to recognize brand loyalty. The Guest Relations staff was not very helpful and took their time accommodating passengers. We waited five minutes for two Guest Relations Representatives to help us, because they were trying to align a printout on special paper. Apparently, the printer had more priority than the paying passengers. If the Pursuit represents the future of Azamara, we are finished with the cruise line. Both Royal Caribbean and Celebrity treat their guests better. Read Less
Sail Date: March 2019
We wanted to experience South America. With one exception (Paraty) the ports of call did not disappoint. The Azamazing evening was a Carneval show in Montevideo. It was well organized and great entertainment. We bought the indulgence ... Read More
We wanted to experience South America. With one exception (Paraty) the ports of call did not disappoint. The Azamazing evening was a Carneval show in Montevideo. It was well organized and great entertainment. We bought the indulgence package which was well worth the extra money. We also got upgraded to a suite without asking ! That alone should make it five stars but there were some downsides as well. - One of the ‘guest relations’ staff turned out to be anything but. The others were great. - Because we had a lot of OBC, we booked some tours. The ‘gaucho’ tour in Uruguay was disappointing as we went to a dairy and crop farm. Talk about false advertising. - We had butler although he did not really enhance the experience. - The indulgence package included the specialty restaurants. However, it’s not open seating and booking something was very though. The attitude of the person doing the booking did not help. - The app needs work. It’s not updated and does not match the daily program. There is a lot of paper that could be saved...... The food never disappoints and the staff go out of there way to please you. The entertainment was solid and there are plenty of activities. The specialty restaurants are also top notch in food and service as was the Chef’s table. The staff was great in helping us transfer to another room for next cruise. Read Less
2 Helpful Votes
Sail Date: February 2019
Heading north to Brazil from Buenos Aires on the 2nd leg of our cruise, we made another stop at Montevideo. This allowed us to explore some of the museums such as the Government House in depth with exhibits of Uruguayan history. The ... Read More
Heading north to Brazil from Buenos Aires on the 2nd leg of our cruise, we made another stop at Montevideo. This allowed us to explore some of the museums such as the Government House in depth with exhibits of Uruguayan history. The “Azamazing Evening” tonight was at the Teatro Solis – one of the early opera houses in South America. The show was developed and staged just for Azamara. Our next stop was Santos – the seaport for San Paulo and the largest city in the western hemisphere. We decided not to take the two hour drive to San Paulo and saw the local sights in Santos including the coffee auction house (coffee was the major export here in the past) and the funicular to the former casino atop Monte Serrat. (Gambling was outlawed in the 40's.) We stopped at Ilhabela (“beautiful island”) once a hideout of smugglers and pirates. We stopped at the Agua Branca waterfall that once supplied electricity to the region. Our next stop was Buzios – a beach peninsula not far from Rio originally a shipment point for gold to Portugal and later frequented by Bridget Bardot and her Brazilian boyfriend. It was here that the paparazzi spotted her and put the place on the jet set map. Also saw where South America and Africa split into separate continents hundreds of million years ago We spent three days in Rio de Janeiro during the final days of Carnival. After docking in perhaps the most scenic harbor in the world, in addition to the mandatory sights – Sugar Loaf mountain, Corcovado (Christ the Redeemer), Ipanema and Copacabana beaches – we did tour the center of the city. The highlight was the final night of Carnival at the Sambadrome – a once in a lifetime experience not to be missed. Starting at 9 p.m. and continuing until 7 a.m., seven samba schools compete for the top prize. Each group consisting of up to four or five thousand people have an hour to parade. Each group has several elaborate floats, marching bands and dancers. We then sailed back to Buenos Aires for another day of touring on our own through downtown and stopping at an art museum in Recoleta. As beautiful as Buenos Aires still is, it is sad to see the gradual decline even in the last ten years. Rampant inflation has caused closing of the zoo. Many rich in Recoleta can’t afford to garage their cars so they park them on the streets. A newspaper headline noted that inflation had been 7% in a recent week. We then flew to Iguazu Falls near the border of Argentina, Brazil and Paraguay. It consists of about 270 mostly double cataract falls stretching for around a mile. From the Argentinean side, it took all day to see the myriad viewpoints, primarily looking down at the falls. The second day was spent on the Brazilian side looking up at the highlights such as Devils Throat. Compared with Niagara Falls (Canada & US - short) and Victoria Falls (Zimbabwe Africa – too misty to see at high water) ), Iguazu tops the list. Flew home from Iguazu to Miami via San Paulo. Some final thoughts. Although it is always nice to see Buenos Aires, the highlights of this trip were the natural beauty of the Chilean fjords (go before the glaciers melt!) and Carnival in Rio (the most elaborate one in the world). Read Less
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