Holland America Line Zaandam Cruise Reviews

We loved most of the ports especially PEW. The staff went out of their way to make my 50th birthday cruise special. I received a decorated cupcake in my room, a birthday cake for our table at dinner and $50 each for my husband and I to use at the spa. I have made a vlog about it on youtube on my channel iheartnationalparks. We loved Montreal and Quebec and PEI the best. Boston was good and I ...

Here are the irritants and problems, some important and some not, that punctuated my recent cruise in the Maritimes and New England on board the Zaandam: - My interior room was in an almost unacceptably dilapidated state: scratches on the walls, missing tapestry shards on walls, broken cabinet shelf in dressing cabinet, stained shower, repeated problems with toilet flush, TV, shower (the handle ...

Holland America cruise Embarkation. If arriving at Montreal airport or dropping off rental vehicle at the Montreal airport and you wish to get an Uber ride to the cruise terminal, you must wait for your Uber car at the departure level outside door 7. There are clearly marked overhead signs & road markings indicating you are in the correct area. (See picture) It’s about a 30 min drive to ...

I have been holding off because I hate to complain but I gave them the 3-5 weeks they asked for our refund and after several calls and emails still nothing is resolved. On June 4th we took the New England/Canada cruise. We where delayed over an hour on departure and once again my gifts that where to be in the room for my wife's birthday where not there. Same as our Alaskan cruise. The TV had less ...

Boarding in Fort Lauderdale,where we live, was easy. Used the Verifly app which was a little difficult to figure out. We were underway on time to Boston, we have been on this ship several times before and like the smaller size. Immediately noticed maintenance items such as broken wooden trim around one of the hot tubs which was also closed, sound and picture quality of TV in cabin (80's looking ...

The Zaandam has returned to service after a year+ absence short staffed and provisioned. About 20 short in the kitchen, 2 in photography and stretched thin on cabin stewards, future cruise staff, and etc. As others have mentioned, gone are dinner theme nights, surf and turf, ice sculptures, live music at diner, the after dinner mint station (aka the traditional HAL level of dining). Service was ...

We were on the ill-fated cruise which we boarded in Buenos Aires on March 7th, before the Coronavirus pandemic really began, but because we knew of its existence, extra care was taken to ensure our safety. Unfortunately, unknown to us all the coronavirus was aboard and spreading amongst us. When the cruise was terminated on March 15th, every effort was made to get us home safely. Our Captain: Ane ...

Included 4 days of sailing in Antarctica . Highlights- 1- Food selection: The food selection on this cruise was one of the highlights for us. We usually like to have dinner in the Main Dining room, but the selections in the Lido usually included everything that was offered in the Main Dining room and more. 2- Holland America Happy Hour- Liked the happy hour sessions. The 2nd drink only ...

We chose this cruise because of the itinerary to the Antarctic. We flew down to Buenos Aires a day early so we could enjoy a little of the city before. Embarkation was fairly smooth - we arrived early and our luggage was taken right away and we checked in. By about 11:30 we were on the ship and went straight to our room. It was ready. We then went to the MDR to enjoy a lovely lunch - we ...

We had previously cancelled 2 cruises to South America, and I am glad that we did, because we found this one going to S America and Antarctica. We gained much information and ideas from those who had previously done this trip so I hope we can also provide the same for others who are considering this cruise. I will TRY to be brief. PRE-CRUISE: We flew to Santiago for a 3 day visit prior to ...