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Holland America Line Zaandam Cruise Reviews

Holland America Line
Zaandam
Destination
Departure Port

Traveler rating

Excellent

194

Very Good

139

Average

92

Poor

52

Terrible

32

Cruise type

32 Holland America Line Zaandam Cruise Reviews


Brentb13 avatar

Brentb13

1 Review Written

7 Helpful Votes

OK cruise with terrible ending

|

My wife and I chose this last minute cruise since she had never seen Canada. We are frequent cruisers of the Caribbean and thought this might be a nice change. The ship is fairly small and the clientele for this ...
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Sail Date September 2019


Level six avatar

Level six

6 Reviews Written

18 Helpful Votes

So sad to rate a cruise so badly

We have cruised over 30 times, but this was our first on HA. I had wanted to try HA, but had heard several times that they were boring. I wish I had listened. Since HA has so many good itineraries, we decided to ...
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Sail Date April 2019


jimgilliland avatar

jimgilliland

1 Review Written

2 Helpful Votes

The views were great but the cabin was much smaller than described; food horrible

we choose this cruse as an upgrade to the other lines available. paid more but got way less than expected. the rooms were much smaller than described the full size tub was anything but and the ADA equipment that I ...
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Sail Date August 2018


Viaroma48 avatar

Viaroma48

1 Review Written

10 Helpful Votes

Very disappointing

I chose this cruise because of the itinerary mainly but also because of the size of the Zaandam. I had not liked the big ships I cruised on before and the Zaandam is a pleasant size indeed. We were three women ...
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Sail Date December 2017


666pfc avatar

666pfc

1 Review Written

12 Helpful Votes

South America

We chose this cruise specifically for the itinerary and what a wonderful itinerary it was helped by settled weather conditions for most of the passage. I had however reservations about the ship being a little dated ...
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Sail Date November 2017


judy33445 avatar

judy33445

1 Review Written

8 Helpful Votes

HELL ON THE WATER

My sister and I booked our cruse thru the cruse agent. We asked for a quiet cabin away from any ice machines, elevator, area with music etc. A quiet area. The first night we heard banging, and what sounded like ...
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Sail Date August 2017


felixnola avatar

felixnola

2 Reviews Written

37 Helpful Votes

"Facilities Manager" should be FIRED ! And NoroVirus Aboard !

I'll start with the positive and end with the negatives... First, I've sailed on numerous cruises with a variety of cruise lines. I like the size and look of the Zaandam. The ship was clean and ...
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Sail Date July 2017


lgnelson13 avatar

lgnelson13

1 Review Written

22 Helpful Votes

Zandaam - Horrible

We chose this cruise for a girls getaway because it was a short cruise and was fairly inexpensive. However, I would have gladly paid more if everything could have been improved. The food in the dining room was, on ...
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Sail Date April 2017


aatkinson avatar

aatkinson

1 Review Written

7 Helpful Votes

Antarctica

We chose this cruise to sail through Antarctica. Having been on several HAL cruises we were not concerned with quality. We were convinced that the quality would be the same on this ship as it had been on our ...
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3 photos

Sail Date January 2017


Stahl avatar

Stahl

1 Review Written

2 Helpful Votes

Waiters very nice and prompt, Reception unable to change very noisy cabin 6141

The inland passage of southern Chile fiords with glaciers and to visit relatives in Buenos Aires was our need. One glacier off the many we could see - because of the big ship we missed many others. Cabin ...
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Sail Date November 2016


pincher555 avatar

pincher555

1 Review Written

4 Helpful Votes

Below expectations

1.0 star rating 10/3/2016 The worst cruise line that I have traveled on-- comparing to Carnival, Princess, and Royal Caribbean. The food and the food service is inferior to the other cruise lines. The spa ...
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Sail Date August 2016


ThomasBozek avatar

ThomasBozek

1 Review Written

3 Helpful Votes

Very Disappointing, ship, service, condition of Neptune Suite, sickeing odors

We were in Cabin 7004, Neptune Suite. To begin with the cabin was tired and worn, dirty furniture on the veranda, only one electrical outlet in the entire cabin (they confiscated our brand new compliant outlet strip ...
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Sail Date December 2010


scdeadeye@gmail.com avatar

scdeadeye@gmail.com

2 Reviews Written

33 Helpful Votes

Land and Sea Triple Denali

We went on a land and sea journey with Holland America during the first 2 weeks in September. We were hoping to see the Northern Lights as it was a new moon and fall. We had one opportunity but because we moved ...
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Sail Date September 2015


sgutierrez avatar

sgutierrez

1 Review Written

3 Helpful Votes

No Service; Totally Dissatisfied!

The rating of this ship is generous according to reviews. Service was awful to non existing. Out of 14 nights in dining room my husband only had one night where his iced tea or water was refilled. Gone are the days ...
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Sail Date April 2015


Holy cruisers avatar

Holy cruisers

1 Review Written

7 Helpful Votes

First Holland America cruise

First the good, The ship reflects the grandeur of the past glory days of cruising. Quality decor and comfortable surroundings gave us the initial good feeling that we would be enjoying the next 16 days sailing the ...
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Sail Date September 2014


The jakkster avatar

The jakkster

2 Reviews Written

1 Helpful Vote

What a disappointment

Truly bad experience. We cruised up to Alaska with holland America and had a horrible experience. The check in was smooth and efficient and the cabin steward was good but there the positive experiences end. The ...
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Sail Date July 2013


statebloom avatar

statebloom

1 Review Written

1 Helpful Vote

Our first HAL cruise and almost surely our last.

Ship: The ship is dated and many items just do not work. Coffee machines (two broken for 3 day straight), steam rooms for which you pay an upgrade fee and do not work for two days of complaining and flickering ...
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Sail Date December 2012


hayjade avatar

hayjade

1 Review Written

Travel on a budget

If you like a budget vacation that fits a budget vacation in every way this is for you! I have been on a few cruises with Carnival and the last one was in 2009. Now maybe Carnival has deteriorated to the level of ...
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Sail Date December 2012


NotImpressed avatar

NotImpressed

2 Reviews Written

6 Helpful Votes

Never Again HAL

Ship - Internally and externally TIRED. Food - repetitive after first 14 days. Second 14 days food portions in Rotterdam greatly reduced and service also went downhill. Cabin - tired and desperate for re-fit. ...
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Sail Date February 2012


sheridan318 avatar

sheridan318

5 Reviews Written

2 Helpful Votes

Second Rate Ship

Stayed at Langham Place in Hong Kong prior to cruise for two days, really nice hotel great service and handy to shops etc. First sight of Zaandam and we thought what have we done as its more than showing its age, ...
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Sail Date February 2012


Tabitha avatar

Tabitha

1 Review Written

2 Helpful Votes

DON'T EVEN THINK ABOUT BOOKING ON THE HAL ZAANDAM

I was looking forward to my trip from Sydney to the South Pacific islands and then up to Singapore via Indonesia. The cruise ran over Christmas and New Year but we hardly noticed those events, so little effort ...
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Sail Date December 2011


suzuki9999 avatar

suzuki9999

1 Review Written

3 Helpful Votes

Zaandam - Alaska

Arrived at Seward for "priority " boarding ,travelled 16 hours: After 20 minutes were told room had been given to someone else: Eventually we were whisked on board after an hour and told to go to front office; ...
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Sail Date September 2011


DevMD avatar

DevMD

1 Review Written

1 Helpful Vote

DON'T cruise with Holland America

Alaska is absolutely beautiful. Everyone should at some point go there and see its beauty in person. Just don't do it on Holland America. I traveled to Alaska on ms Zaandam on 7/10/11 - 7/17/11. I stayed in ...
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Sail Date July 2011


candy2 avatar

candy2

1 Review Written

awful Zaandam Holland America

As a seasoned cruiser, never again on Holland America.Huge banging all through the night. We were told at the end of the cruise the whole front hull was buckling and banging. Room service was always late and wrong, ...
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Sail Date February 2011


hawaiileo avatar

hawaiileo

1 Review Written

1 Helpful Vote

Lies, Poisoned Air and Health Damage = Zaandam

My mom and I cruised previously with NCL, Royal Caribbean and Holland America Line. This was our eighth cruise overall and our second time on Zaandam. We have sailed on Zandaam about a year ago and we have enjoyed ...
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Sail Date October 2010


Zaandam Ratings

CategoryEditorMember
Cabins4.53.8
Dining4.03.8
Entertainment3.53.5
Public Rooms4.04.2
Fitness Recreation4.03.7
Family3.52.7
Enrichment3.53.6
Service4.04.3
Value For Money4.03.7
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