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Holland America Line Zaandam Cruise Reviews

4.0 / 5.0
Editor Rating
524 reviews
5 Awards
Neptune Suite 7004
Sunrise in the South Pacific off the coast of Chile
Chilean Fjord
Punta Arenas
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Cruiser Rating
60.6
32 reviews
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1-10 of 32 Holland America Line Zaandam Cruise Reviews


Vacation from hell

Review for Zaandam to South America

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Xojennett
10+ Cruises • Age 20s

I really wanted to go to Antarctica, I booked this entire cruise with the plan to do the excursion. It ended up getting canceled due to insurance problems and Holland America gave us (everyone on the excursion) future cruise credit. I think I'm going to let mine go to waste, I have no desire to ever go on another cruise and certainly not a Holland America one. Aside from that: my shower was super ...
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Sail Date: December 2019

Cabin Type: Large Interior Stateroom


Concerned for our safety as fan shorts and fills cabin with smoke

Review for Zaandam to South America

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debgodsmark1
10+ Cruises • Age 60s

Cruise selected based on the itinerary. We had 2 issues that we escalated to guest services and were made to feel they did not care at all. Our cabin was hot and after technician checked and temperature was 22.9 Celcius,. i was told by Guest Services, they could do nothing andthere were no other cabins to move. it was a blatant lie, I know this because due to flooding of several cabins later in ...
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Sail Date: November 2019

Cabin Type: Large Ocean-View Stateroom


OK cruise with terrible ending

Review for Zaandam to Canada & New England

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Brentb13
10+ Cruises • Age 50s

My wife and I chose this last minute cruise since she had never seen Canada. We are frequent cruisers of the Caribbean and thought this might be a nice change. The ship is fairly small and the clientele for this cruise is definitely older. The food was good on the cruise. The best part for us was all the food is actually served even on the buffet. Was nice to not have other guests ...
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Sail Date: September 2019

Cabin Type: Large Interior Stateroom


So sad to rate a cruise so badly

Review for Zaandam to Canada & New England

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Level six
10+ Cruises • Age 60s

We have cruised over 30 times, but this was our first on HA. I had wanted to try HA, but had heard several times that they were boring. I wish I had listened. Since HA has so many good itineraries, we decided to give it a try on this 10N to NE/Canada. We booked about 2 weeks ahead and got a good price. Embarkation in FLL was a breeze and the easiest we have ever experienced. We booked an ...
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Sail Date: April 2019


Terrible cabin noise

Review for Zaandam to South America

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Texas Dude
6-10 Cruises • Age 60s

Booked a Vista Suite on the Navigation Deck (#7046) and soon discovered after embankment that it sat directly beneath the Lido kitchen area. Needless to say the noise from above our cabin ceiling was unbearable and went well into the night and then began again at around 3:30 a.m. There was no remedy for the problem and guest services did not follow up after we complained. We were on a 15 day South ...
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Sail Date: February 2019

Cabin Type: Verandah Suite


The views were great but the cabin was much smaller than described; food horrible

Review for Zaandam to Alaska

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jimgilliland
2-5 Cruises • Age 60s

we choose this cruse as an upgrade to the other lines available. paid more but got way less than expected. the rooms were much smaller than described the full size tub was anything but and the ADA equipment that I requested and was assured would be available, wasn't. of course we were not informed of this till we were outside the 12 mile boundary of the USA. the air conditioning system never ...
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Sail Date: August 2018

Cabin Type: Verandah Suite

Traveled with disabled person


Very disappointing

Review for Zaandam to South America

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Viaroma48
2-5 Cruises • Age 70s

I chose this cruise because of the itinerary mainly but also because of the size of the Zaandam. I had not liked the big ships I cruised on before and the Zaandam is a pleasant size indeed. We were three women in a Vista Suite on deck 6 but I forgot the number, like I forgot quite a few things of this cruise because I do not even want to remember them. The cabin was small and the suitcases ...
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Sail Date: December 2017

Cabin Type: Verandah Suite


South America

Review for Zaandam to South America

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666pfc
10+ Cruises • Age 50s

We chose this cruise specifically for the itinerary and what a wonderful itinerary it was helped by settled weather conditions for most of the passage. I had however reservations about the ship being a little dated and reserved ie the entertainment onboard was quite possibly the poorest we had ever been unfortunate enough to be subjected to. There was also unacceptable delays in the main dining ...
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Sail Date: November 2017


HELL ON THE WATER

Review for Zaandam to Alaska

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judy33445
2-5 Cruises • Age 60s

My sister and I booked our cruse thru the cruse agent. We asked for a quiet cabin away from any ice machines, elevator, area with music etc. A quiet area. The first night we heard banging, and what sounded like something heavy rolling over concrete. We were under the 24 hour a day active ships galley. After being told there were no other cabins available, we asked for one of the ships land tours ...
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Sail Date: August 2017

Cabin Type: Large Outside Stateroom (partial sea views)


"Facilities Manager" should be FIRED ! And NoroVirus Aboard !

Review for Zaandam to Alaska

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felixnola
10+ Cruises • Age 50s

I'll start with the positive and end with the negatives... First, I've sailed on numerous cruises with a variety of cruise lines. I like the size and look of the Zaandam. The ship was clean and well-appointed. The entertainment was excellent and the service of the crew was top-drawer. I have no complaints with the cabin other than it did not have a refrigerator. Now, lets get to the ...
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Sail Date: July 2017

Cabin Type: Large Ocean-View Stateroom


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