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Holland America Line Zaandam Cruise Reviews

Holland America Line
Zaandam
Destination
Departure Port

Traveler rating

Excellent

194

Very Good

139

Average

92

Poor

52

Terrible

32

Cruise type

52 Holland America Line Zaandam Cruise Reviews


pathumphrys avatar

pathumphrys

1 Review Written

2 Helpful Votes

Welcome On Board, Now Pay More

|

This is by far the worst cruise line I have ever sailed with. It was like travelling on a free holiday where you have to go to a few lectures about time share apartments and be sold the whole story about buying ...
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Sail Date November 2019


RozEleanor avatar

RozEleanor

1 Review Written

3 Helpful Votes

First and last time with Holland America

We chose this cruise because we wanted to get a first impression of South America and go round Cape Horn. It was also one of the few cruises that took in Rio de Janeiro too. What was good 1. The captain was ...
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Sail Date November 2019


EVYKARAKATSANI avatar

EVYKARAKATSANI

1 Review Written

6 Helpful Votes

NEVER AGAIN

My husband and I had recently a 13 days cruise from San Antonio ,Chile ,crossing Chelian Patagonia,Falkland islands, Montevideo and finally ended in Buenos Aires. The ship was tired and needs to be refubrished, ...
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Sail Date March 2019


LORDBOWDON avatar

LORDBOWDON

5 Reviews Written

41 Helpful Votes

Holland America no Longer Stands for Grace and Elegance

This was my 20th cruise on HAL, third to Antarctica, and one on which I attained 4-star Mariner status, so I was looking forward to a wonderful celebration of all the quality and excellence which introduced me to ...
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3 photos

Sail Date December 2018


TheChicagoDude avatar

TheChicagoDude

4 Reviews Written

30 Helpful Votes

Buenos Aires to Santiago and HAL is Off the Rails

Our ninth cruise with HAL. It's likely going to be our last with the awful experience we're having on this cruise from Buenos Aires to Santiago. Currently enroute from Stanley, Falkland Islands and the problems ...
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Sail Date December 2018


zedoh6 avatar

zedoh6

1 Review Written

12 Helpful Votes

Sleep is impossible below the LIDO

The good - Our room stewards, our waiter and wine steward and most of the folks in the Lido especially Jen and "the Sandman." The cleanest of all 4 ships we have sailed on with HAL -and the crew was the fussiest ...
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Sail Date September 2018


FollowingCs avatar

FollowingCs

1 Review Written

5 Helpful Votes

Holland America did not live up to reputation

I have taken been cruising since 1975 and have been on many different lines, but this was my first time on Holland America and was really looking forward to taking a "step up". The itinerary was wonderful and we ...
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Sail Date July 2018


Linda Wilkinson avatar

Linda Wilkinson

1 Review Written

11 Helpful Votes

Likely will not choose to cruise again...

This was my first cruise ever and I've wanted to go to Alaska for 17 years. I chose this cruise because it went to destinations other cruise lines did not cover. I had friends that told me I would love cruising. ...
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Sail Date June 2018


philsailaway avatar

philsailaway

1 Review Written

8 Helpful Votes

Continual maintenance, poor food

Our cruise was chosen for Itinerary which included Panama canal and reputation of HA for good food. However unknown to us the ship was due to go into dry dock at end of cruise. Presumably to cut time in dock and ...
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Sail Date March 2018


oceanpark avatar

oceanpark

1 Review Written

7 Helpful Votes

Disappointing

We were on this cruise for the 14 day portion. After sailing many times with Celebrity, we did our first trip with Hal two years ago and enjoyed it. We decided to do this trip with Hal based on our previous ...
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Sail Date March 2018


Chrissy1107 avatar

Chrissy1107

1 Review Written

10 Helpful Votes

First and last time with Holland America

I wanted to go to South America and booked with my cousin who ended up not going as her husband became ill.I had to go on my own.Firstly they need to advise their staff not to make derogatory comments about ...
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Sail Date November 2017


Suej1 avatar

Suej1

1 Review Written

13 Helpful Votes

Boring and disappointed

HAL used to have great service and class. This was a 34 day cruise from San Diego, Calif. to Rio de Janeiro. On the first half from San Diego there were no activities except for trivia and unhosted cards.But ...
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Sail Date September 2017


Grappagourmet avatar

Grappagourmet

5 Reviews Written

22 Helpful Votes

Disappointing.

That was our second cruise with Holland America, out of tens of cruises with 10+ cruise companies over the last 20 years or so. First Holland America cruise was aboard the Maasdam, years ago, and it was a pleasant ...
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Sail Date September 2017


g.rome avatar

g.rome

1 Review Written

2 Helpful Votes

Three star cruise ship slipping toward a two stars.

I had not sailed this portion of coast north of Valpraiso. This trip from San Diego to Valpraiso was changed or diverted from Valprqiso to San Antonio two weeks before us all being willing to npay for decent food ...
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Sail Date September 2017


Struddy avatar

Struddy

1 Review Written

Holland America is third rate at best

I chose this cruise because it offered a visit to the Denali Wilderness Park. It also visited Skagway and Fairbanks, both places I had not visited. My first mistake was booking through a secondary seller. My ...
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Sail Date August 2017


dafcpa avatar

dafcpa

2 Reviews Written

9 Helpful Votes

Very disappointed in the cruise

Holland America used to have a very good reputation but since Carnival bought the cruise line forget it. It is a typical Carnival owned cruise line, mediocre at best. We ate in the main dining room and never went ...
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Sail Date July 2017


hwgunny avatar

hwgunny

1 Review Written

8 Helpful Votes

Holland America

This has taken much too long to complete because of the lack of response from Holland America subsequent to the cruise. But it is too important not to complete it, so that potential customers know what they are ...
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Sail Date January 2017


siccar avatar

siccar

1 Review Written

5 Helpful Votes

April 26, 2017 Cruise To Hawaii

Been on this cruise three times before. Great if you like days at sea, as we do. The entire staff of the Zaandam, in every department, provided excellent service, with a few monitor hiccups during the cruise. ...
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Sail Date April 2017


naomiafc avatar

naomiafc

1 Review Written

10 Helpful Votes

Attention to detail is gone... Bad food - some very shoddy service

This is my 3rd Holland America cruise, the first two were also short - but both were great with good food and impeccable service. First I will say that my room steward was STILL amazing; Heri ! Room 3410. Without ...
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Sail Date April 2017


jono mono avatar

jono mono

9 Reviews Written

52 Helpful Votes

Down south

Choose this cruise as they were going where i wanted to see !! Getting on the ship in Buenos Aires was a nightmare as all computers crashed. Once on board we did'nt sale until the following evening ,just as ...
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Sail Date February 2017


annatravels avatar

annatravels

1 Review Written

1 Helpful Vote

Great food, lousy entertainment

I took this cruise with 3 other females of the same age (late 40's). The food was wonderful as was the service from staff, very friendly and incredibly helpful. The entertainment was in my opinion, very bad. I ...
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Sail Date May 2015


Spirit1992 avatar

Spirit1992

1 Review Written

3 Helpful Votes

Alaska....Holland America....you disappointed us!!!

I went on the 20 day Alaska Land and Sea Holland America trip. The Holland America hotels in Whitehorse, Yukon Territory, Fairbanks and Anchorage, Alaska, were a disgrace to the name of HAL. Soiled sheets, soiled ...
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Sail Date September 2016


SCChuck avatar

SCChuck

1 Review Written

19 Helpful Votes

We Should Have Abandoned Ship at the First Port Call

We selected a one-way cruise from Vancouver to Seward (AK) before a business meeting in Anchorage, and to celebrate our wedding anniversary. Chose this cruise line because they had the route we needed at the time it ...
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Sail Date September 2016


Victoria Missy avatar

Victoria Missy

1 Review Written

12 Helpful Votes

What a Disappointment

We were very disappointed with this cruise, having been on other Holland America cruises before, we definitely expected better. Some of the food quality was so poor it shouldn't have been served and some of the ...
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Sail Date October 2015


FormerDon avatar

FormerDon

1 Review Written

2 Helpful Votes

First Time (and Last Time) on Holland America

I booked the 7-day cruise in suite class along with land 6 months in advance and looked forward to our first cruise. Our journey began in Fairbanks where after arriving off our flight we were greeted by Holland ...
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Sail Date August 2015


Zaandam Ratings

CategoryEditorMember
Cabins4.53.8
Dining4.03.8
Entertainment3.53.5
Public Rooms4.04.2
Fitness Recreation4.03.7
Family3.52.7
Enrichment3.53.6
Service4.04.3
Value For Money4.03.7
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