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Holland America Line Zaandam Cruise Reviews

4.0 / 5.0
Editor Rating
524 reviews
5 Awards
Neptune Suite 7004
Sunrise in the South Pacific off the coast of Chile
Chilean Fjord
Punta Arenas
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Cruiser Rating
37.3
52 reviews
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1-10 of 52 Holland America Line Zaandam Cruise Reviews


Welcome On Board, Now Pay More

Review for Zaandam to South America

pathumphrys avatar

pathumphrys

6-10 Cruises

Age 80s

This is by far the worst cruise line I have ever sailed with. It was like travelling on a free holiday where you have to go to a few lectures about time share apartments and be sold the whole story about buying into it, except that this holiday wasn't free and you couldn't get away from it. I wasn't alone in my thinking either as there were so many agreived passengers on board that it was ...
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Sail Date: November 2019

Traveled with disabled person


First and last time with Holland America

Review for Zaandam to South America

RozEleanor avatar

RozEleanor

10+ Cruises

Age 60s

We chose this cruise because we wanted to get a first impression of South America and go round Cape Horn. It was also one of the few cruises that took in Rio de Janeiro too. What was good 1. The captain was very good and, to my mind, made the right decision to leave out Puerto Montt becuase of the bad weather and so try and get ahead of even worse weather. 2. Kevin, the entertainment ...
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Sail Date: November 2019

Cabin Type: Large Interior Stateroom


Poor communication

Review for Zaandam to Canada & New England

Notforus avatar

Notforus

2-5 Cruises

Age 60s

Had to be bussed 4 hours to the second port because the ship was under repair. Had to wait in the lobby for hours for a bus because they had no idea when we would go. We were compensated $75 for the trouble. Communication for Immigration back into the country and tendering were also very poorly handled. The good news was the food was better than other lines I’ve been on and the ship was ...
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Sail Date: September 2019


Terrible ending and Poor communication

Review for Zaandam to Canada & New England

daydreaming0320 avatar

daydreaming0320

2-5 Cruises

Age 40s

I chose this cruise because my family decided a last minute trip and this trip was the only itinerary would fit our schedule and we wanted to explore the East coast of Canada. I would rated the experience better if it was our trip ended so terribly on the last day of our cruise trip. The crew members were hardworking and friendly. The food was good overall. I think they ship needs a major ...
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Sail Date: September 2019

Traveled with children


NEVER AGAIN

Review for Zaandam to South America

EVYKARAKATSANI avatar

EVYKARAKATSANI

2-5 Cruises

Age 70s

My husband and I had recently a 13 days cruise from San Antonio ,Chile ,crossing Chelian Patagonia,Falkland islands, Montevideo and finally ended in Buenos Aires. The ship was tired and needs to be refubrished, all furnishing equipment also. Food in the self service ,Lido deck was monotonous and with limited variety.The quality of food was medium. The same quality was in the Dine In ...
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Sail Date: March 2019


Holland America no Longer Stands for Grace and Elegance

Review for Zaandam to South America

LORDBOWDON avatar

LORDBOWDON

10+ Cruises

Age 60s

This was my 20th cruise on HAL, third to Antarctica, and one on which I attained 4-star Mariner status, so I was looking forward to a wonderful celebration of all the quality and excellence which introduced me to HAL 20 years ago. Instead, I found a cruise whose guests included too high a proportion of those for whom etiquette was never a strong point, an indifferent cruise director and front ...
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Sail Date: December 2018


Buenos Aires to Santiago and HAL is Off the Rails

Review for Zaandam to South America

TheChicagoDude avatar

TheChicagoDude

6-10 Cruises

Age 50s

Our ninth cruise with HAL. It's likely going to be our last with the awful experience we're having on this cruise from Buenos Aires to Santiago. Currently enroute from Stanley, Falkland Islands and the problems just keep piling up. As we're in an upper-end cabin, we had the "Signature Experience" which included two nights in a Buenos Aires hotel, an "event", and appropriate transfers. At ...
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Sail Date: December 2018

Cabin Type: Verandah Suite


Sleep is impossible below the LIDO

Review for Zaandam to South America

zedoh6 avatar

zedoh6

10+ Cruises

Age 70s

The good - Our room stewards, our waiter and wine steward and most of the folks in the Lido especially Jen and "the Sandman." The cleanest of all 4 ships we have sailed on with HAL -and the crew was the fussiest about it especially in the LIDO. The best - cruise director Bruce, the Captain, Luisa in Guest services. Jim and Charles were 2 of the best lecturers we have encountered cruising ...
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Sail Date: September 2018

Cabin Type: Verandah Suite


Holland America did not live up to reputation

Review for Zaandam to Alaska

FollowingCs avatar

FollowingCs

10+ Cruises

Age 60s

I have taken been cruising since 1975 and have been on many different lines, but this was my first time on Holland America and was really looking forward to taking a "step up". The itinerary was wonderful and we really enjoyed the cruise from that aspect but the service was sub standard in my opinion. Our stateroom had a leftover champagne bottle and a few other items in the cabinets upon ...
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Sail Date: July 2018

Cabin Type: Large Interior Stateroom


Likely will not choose to cruise again...

Review for Zaandam to Alaska

Linda Wilkinson avatar

Linda Wilkinson

First Time Cruiser

Age 60s

This was my first cruise ever and I've wanted to go to Alaska for 17 years. I chose this cruise because it went to destinations other cruise lines did not cover. I had friends that told me I would love cruising. I saved for over a year to take this trip and the entire thing ended up being over 15K (excursions, expenditures, etc.). I was guaranteed a BB stateroom (navigation deck) and ...
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Sail Date: June 2018

Cabin Type: Verandah Suite


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