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Holland America Line Zaandam Cruise Reviews

4.0 / 5.0
Editor Rating
533 reviews
5 Awards
Excursion - Bar Harbor. Acadia trails biking. 2.5 hour tour
Confederate bridge on PEI - full day excursion
Excursion - Baddeck on your own
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Cruiser Rating
3.7
Average
533 reviews
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Featured Review
Overall, less happy than other HAL ships.
"Mostly light was let in through the lifeboat windows.Our room was described as "partially obstructed" Well, a lifeboat was hanging right in front of our large window that severely curtailes the view...."Read More
Jimgerlv avatar

Jimgerlv

6-10 Cruises

Age 70s

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1-10 of 533 Holland America Line Zaandam Cruise Reviews


Perfect Size

Review for Zaandam to Canada & New England

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TOrjg
10+ Cruises • Age 50s

This was our first time cruising on Holland America (HAL), we usually cruise on NCL & we chose the ship because it sailed further upriver on the St.Lawrence. While smaller than the smallest of Norwegian ships, the Zaandam carries only 1,432 passengers compared to our favourite ship, the Gem which carries 2,394 passengers. The demographic of the passengers was also much older than NCL ships, with ...
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Sail Date: September 2022


Overall, less happy than other HAL ships.

Review for Zaandam to Canada & New England

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Jimgerlv
6-10 Cruises • Age 70s

My wife came to America in 1952 on a HAL ship, so we kept using them for vacations. Mostly we really enjoyed the ships we were on, but the last ship (Zaandam) was not as enjoyable as the others. They all had excellent food and steward service. For us, we had the following problems: 1. Our shower kept changing water temp while using-not extreem, but annoying. 2. Our TV kept freezing or ...
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Sail Date: September 2022


disappointing ship

Review for Zaandam to Canada & New England

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jim_mve
10+ Cruises • Age 2020s

We signed up with this cruise three years ago before Covid started. We were cancelled twice and finally able to go this month. We had so much trouble with reservations, Covid requirements and all the APPs that we had to download. We had trouble with boarding times and then found out at the Dock that they didn't even care what time we boarded. The ship was old and creaky. There was only one ...
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Sail Date: September 2022


Laid back cruise up the St Lawerence Seaway

Review for Zaandam to Canada & New England

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moosegrin
10+ Cruises • Age 60s

This cruise from Boston to Montreal was to see some new sights in Canada. The ports of Bar Harbor, Charlestown, Quebec were interesting. Sydney and Montreal not so much. The common areas of the ship appear to have been refurbished in the last few months, but the cabins are showing a lot of age with only one electric outlet per cabin and an in room TV that is essentially useless and too ...
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Sail Date: September 2022


A very pleasant cruise

Review for Zaandam to Canada & New England

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legmyl
10+ Cruises • Age 50s

We loved most of the ports especially PEW. The staff went out of their way to make my 50th birthday cruise special. I received a decorated cupcake in my room, a birthday cake for our table at dinner and $50 each for my husband and I to use at the spa. I have made a vlog about it on youtube on my channel iheartnationalparks. We loved Montreal and Quebec and PEI the best. Boston was good and I ...
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Sail Date: August 2022


Interesting and different destination

Review for Zaandam to Canada & New England

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Vahevala59
2-5 Cruises • Age 60s

I have been holding off because I hate to complain but I gave them the 3-5 weeks they asked for our refund and after several calls and emails still nothing is resolved. On June 4th we took the New England/Canada cruise. We where delayed over an hour on departure and once again my gifts that where to be in the room for my wife's birthday where not there. Same as our Alaskan cruise. The TV had less ...
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Sail Date: June 2022


Zaandam - Montreal to Boston & excursions - June 2022

Review for Zaandam to Canada & New England

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Wupzdaisy
10+ Cruises • Age 40s

Holland America cruise Embarkation. If arriving at Montreal airport or dropping off rental vehicle at the Montreal airport and you wish to get an Uber ride to the cruise terminal, you must wait for your Uber car at the departure level outside door 7. There are clearly marked overhead signs & road markings indicating you are in the correct area. (See picture) It’s about a 30 min drive to ...
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Sail Date: June 2022

Cabin Type: Large Interior Stateroom


After two years, still not quite ready

Review for Zaandam to Canada & New England

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9025ron
10+ Cruises • Age 70s

Boarding in Fort Lauderdale,where we live, was easy. Used the Verifly app which was a little difficult to figure out. We were underway on time to Boston, we have been on this ship several times before and like the smaller size. Immediately noticed maintenance items such as broken wooden trim around one of the hot tubs which was also closed, sound and picture quality of TV in cabin (80's looking ...
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Sail Date: May 2022

Cabin Type: Large Ocean-View Stateroom


Shakedown Cruise

Review for Zaandam to Canada & New England

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DiveMaster
10+ Cruises • Age 60s

The Zaandam has returned to service after a year+ absence short staffed and provisioned. About 20 short in the kitchen, 2 in photography and stretched thin on cabin stewards, future cruise staff, and etc. As others have mentioned, gone are dinner theme nights, surf and turf, ice sculptures, live music at diner, the after dinner mint station (aka the traditional HAL level of dining). Service was ...
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Sail Date: May 2022

Cabin Type: Verandah Suite


A BIG THANK-YOU TO HOLLAND AMERICA

Review for Zaandam to South America

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holiday hopes
6-10 Cruises • Age 70s

We were on the ill-fated cruise which we boarded in Buenos Aires on March 7th, before the Coronavirus pandemic really began, but because we knew of its existence, extra care was taken to ensure our safety. Unfortunately, unknown to us all the coronavirus was aboard and spreading amongst us. When the cruise was terminated on March 15th, every effort was made to get us home safely. Our Captain: Ane ...
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Sail Date: March 2020


Find a Zaandam Cruise from $379

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