590 Holland America Volendam Cruise Reviews

We booked this cruise because of the variety of port of calls in a region of the world we didn't really know. We spent a few days in Singapore before boarding, had a chance to scope out the cruise terminal ahead of time. Therefore, ... Read More
We booked this cruise because of the variety of port of calls in a region of the world we didn't really know. We spent a few days in Singapore before boarding, had a chance to scope out the cruise terminal ahead of time. Therefore, our embarkation went very smoothly. We didn't have anything to complain about with the ship or our cabin. We tend to carry our luggage onboard and had no problems with that. We could settle quickly. Food in the dining room and the Lido was good, though service was somewhat slow in the dining room. Entertainment was generaly good when it was the dancers and singers, except for one singer that I didn't like much. The other entertainers were OK. Activities on sea days were the usual shopping/games/casino stuff that we don't partake in. We did like Dr. Kam with his talk about China and Hong Kong though I wish that he had different presentations for the second part of the cruise. Service was perfect throughout the ship. We loved the itinerary but, in some ports of call, we docked far from the actual destination. In these cases, it was difficult to travel independently but we managed and had great adventures in the process. A main complaint with Holland America is the excessive price of their excursions and the lack of information provided to independant travellers by their team. Still, we had a great time and will travel again with HAL. Read Less
Sail Date February 2017
My husband and I decided to spend our birthdays cruising South East Asia on board the Volendam. We decided to take this cruise late in the year and there were not that many room options available for us. We decided on the room 3381 and ... Read More
My husband and I decided to spend our birthdays cruising South East Asia on board the Volendam. We decided to take this cruise late in the year and there were not that many room options available for us. We decided on the room 3381 and the first few days went ok but then it started to leak water from the upstairs kitchen. Once we called the front office, the staff were very gracious and helpful moving us to another room and then to a nicer balcony few days after they realized we were celebrating our birthdays. This made all the difference in the world for us. It was a very thoughtful gesture we are very grateful for. They made sure we were enjoying the cruise and checked with us regularly. Special thanks to Iva Kreuzmannova who sent us flowers, champagne, voucher for dinner at Canaletto after issue with the water leak in our room in the middle of the night and realizing we were there to celebrate our birthdays. It was a very thoughtful and generous gift to compensate for our aggravation-Thanks again. The food was great in all venues. We ate in all food venues and enjoyed each one of them without any complaints. The food was superb in Canaletto and Pinnacle grill as well as the Rotterdam and Lido. I was very impressed with the food quality and presentation every single night. I did not have a bad meal there. Staff is very friendly and eager to serve. Our stewards on room 3381 and 4224 were amazing and caring. I had such a great time in this cruise that I would repeat this cruise in a heartbeat. I am currently looking into China and Japan cruise as well as Australia/ New Zealand cruise for next year. Thank You Holland America for making our Birthdays so special! Read Less
Sail Date February 2017
We just returned from our trip to Indonesia. This was our 20 something cruise. We've tried to think of something to review that hasn't already been mentioned to help future travelers. First, some positives: 1. Indonesian ... Read More
We just returned from our trip to Indonesia. This was our 20 something cruise. We've tried to think of something to review that hasn't already been mentioned to help future travelers. First, some positives: 1. Indonesian serve staff are great: friendly, happy, and helpful 2. Breakfast in the Lido: They prepare things fresh as you order, like waffles, pancakes, french toast, so it doesn't sit under the heat lamps. 3. The professional staff, front desk, cruise director, location guides were friendly, approachable, and liked talking to passengers. 4. Everything was super clean ~ hallways, railings, bathrooms 5. Dive In bar has beeper so food is cooked to order and fresh. Some negatives: 1. Staff are overworked and on long contracts so they don't get to see their families much. 2. They don't chill the soda (served room temperature with a glass of ice). 3. There isn't much variety on dinner menu. They had prime rib four times in two weeks. 4. Ship excursions cost three times more than private, less crowded excursions. Read Less
Sail Date January 2017
We have we have been on many cruises in the last ten years with different companies but this company they Was no entertainment on the ship what so ever for age group under 65 . Many guest complaining about all sorts of things, mainly the ... Read More
We have we have been on many cruises in the last ten years with different companies but this company they Was no entertainment on the ship what so ever for age group under 65 . Many guest complaining about all sorts of things, mainly the lack of entertainment through Sea days and evening entertainment .Drinks very very expensive , excursions also very expensive , we had to complain about drinks being watered down which was changed very quickly to avoid embarrassment to the company,ie vodka whiskey is brand is etc .We bought a drink package and on the second day of our trip they had run out of champagne which was in our package , can't complain about State room clean and tidy every single day .Overall very pleasant staff. Could not complain about the food and the dining experience, we love the port of calls Vietnam Hong Kong Singapore Cambodia etc . Read Less
Sail Date January 2017
We have not cruised with HA since 2011. In the interim we have cruised with Oceania, and HA suffers in comparison. We chose this cruise because of the itinerary - we wanted to visit several ports in Indonesia. Apparently we were not the ... Read More
We have not cruised with HA since 2011. In the interim we have cruised with Oceania, and HA suffers in comparison. We chose this cruise because of the itinerary - we wanted to visit several ports in Indonesia. Apparently we were not the only ones who felt this way - the cruise was fully booked. When we booked the stateroom level were interested in was booked up. We made our booking for a BB Vista suite in May of 2016 for a February 2017 cruise. We were guaranteed a BB Vista suite, or better. We were not assigned a cabin until early January 2017. In the end we were not happy with the stateroom, number 6105, It was almost at the front of the ship, which meant a lot of motion, but more importantly it was directly over the showroom. This meant that every afternoon we heard the dress rehearsal for the evening performance, as well as the 8:00 and 10:00 show. Being directly above the band meant that it was uncomfortably loud three times a day. The show was usually 45 minutes, rehearsal often an hour or more. I don't expect we will sail on HA again due to the fact that we apparently cannot select a cabin ourselves. The cruise was well priced, but after sailing on Oceania I felt that we were constantly being upselled on things that really should have been included. Want a soft drink? Pay for it. Want a cappucino or other barista coffee? Pay for it. Want water to take on a shore excursion - pay for it. On the last item - the temperature was between 27 and 30C everyday (high '80s). Making us pay for water seemed ridiculous in that heat. The ship itself is in fairly good shape, but it is time for a refreshment of the decor. The beds and bed linens are nice, the towels seemed tired and in need of an upgrade. The ship itself did not exactly sparkle - the outside paint and trim need attention. Perhaps I wouldn't have noticed these things if I hadn't sailed on a more luxurious ship and had a basis for comparison. The staff were cheerful and friendly. In the Lido restaurant and lounges there seemed to be a lack of staff often - tables weren't cleared and reset quickly, place settings were incomplete. I usually ended up getting our coffee/water/juice myself because there was no one around. That was fine except that tracking down glasses was always a challenge. The dining room staff were very good. The dining room food was very good. Nicely presented, good variety. The room was very pleasant. The wine staff did an excellent job of keeping track of us and making sure that our wine followed us from restaurant to restaurant. The food in the Lido buffet was plentiful, but quite average. It was definitely a cafeteria experience and the food suffered for it. The coffee was truly dreadful. The only respite was paying for coffee from the Explorations Cafe. The Pinnacle Grill was very good. The menu was interesting and having their own kitchen meant that the food was cooked and served in perfect time. We did go to the La Cirque night at the grill - won't do that again. The style of food (fancy French) didn't really appeal. We ordered rack of lamb and after a very long delay an elegant presentation of 1 lamb chop appeared, followed by a little pot containing braised lamb shoulder. I'm assuming missing one of our ports meant they were short on chops because one chop does not equal a rack. Why not just say so? It was tasty, but not what was advertised or what we ordered, and since we had paid extra for this meal it seemed odd. We missed our last port due to weather. I think this might have been a reprovisioning port because for the last two days there were many things unavailable in the restaurants and lounges. We were able to do two of the three shore excursions we purchased. Our final stop and excursion were cancelled due to weather. The excursion from Samarang to Borobodur was very good. We took the ship excursion because it was a very long day and we wanted to be in the hands of the cruise company if there were delays. As it was 16 coaches went out from the ship and we were, even with a police escort managing traffic, more than an hour late returning to the ship. The company contracted to handle the excursion did an excellent job. They managed the flow of the day so we weren't all jammed together. Excellent meal at the temple. Water provided, along with maps. Very informative guide. We also took the ship excursion at Komodo Island - same company had the contract, same great management of the excursions. We booked three guides privately - for Surabaya, Lombok and Bali. Thing to remember - traffic in Indonesia is beastly. You will spend a lot of time sitting in traffic. Which is interesting enough, for awhile, but you need to account for this when planning what you want to see. We used Nyoman Ariasa of Bali Island Tours (www.baliislandtours.com) for our two days on Bali. He did a great job for us - took us to see the sights, took us shopping, suggested great lunch spots. Nyoman spoke eloquently about Bali, its history, culture and faith, which really added to our experience. He had a very comfortable vehicle for us to ride in (equipped with wi-fi!) and took great care of us.We'd highly recommend his company. Read Less
Sail Date January 2017
Usually, when we get off a cruise, we wonder how we will endure everyday life without a room steward or all those wonderful meals that magically appear. After this cruise, 14 days on Holland America’s Volendam from Hong Kong to ... Read More
Usually, when we get off a cruise, we wonder how we will endure everyday life without a room steward or all those wonderful meals that magically appear. After this cruise, 14 days on Holland America’s Volendam from Hong Kong to Singapore, we didn’t find the transition back to day-to-day life difficult. For the most part, we found nearly everything okay on the cruise along with a few glitches. Today okay isn’t enough for us and especially for the experienced cruisers we met on the Volendam. The whole time we were onboard, we couldn’t help but remember Holland America’s history and the high standards set in years gone by. Those glory days are gone and Holland America’s standards are different now, perhaps because the cruise line is now part of Carnival Corporation. We boarded the ship in Hong Kong after a seemingly never ending 17 hour flight from Los Angeles. Exhausted, once we boarded the ship we stumbled through the day and the mandatory safety drill. We quietly sailed out of Hong Kong harbor during dinner heading for ports in Vietnam, Cambodia and Thailand. It was a comforting feeling to know that tomorrow we had a leisurely day at sea and wouldn't set foot on land until our first port of call in two days. The ship, despite its size, runs surprisingly quiet. Walking out on deck you hear the whoosh of the wind and the smack of the waves against the hull. After a while the sounds become a soothing white noise. Weather did not cooperate during the transit to our first port of call, Halong Bay, Vietnam. Through the cooler than normal temperatures, fog, rain and gale force winds, there weren’t the usual passengers on deck marveling at the area's dramatic beauty. Some hardier passengers wrapped themselves in blankets and relaxed on the deck chairs under cover on Lower Promenade deck. On the five days at sea, passengers relaxed and enjoyed the comforts of our floating hotel. Our itinerary for most of the cruise was a day in port and then a day at sea. On the at-sea days, on-board activities ranged from tai chi, to trivia and karaoke challenges, to meetings of lesbian, gay, bisexual and transgender people. Some of the activities that in days gone by were free now have a fee. You could indulge at the Greenhouse Spa and Salon, a fully equipped gym, (covered) tennis and basketball courts, two pools (one with a retractable roof) and hot tubs, performances by a comedian, and range of singers and dancers, several bars, a nightclub, movie theatre, library, an internet cafe, casino and duty free shops. Digital workshops on board help you learn about your computer and digital camera and software that would help you with both, while the Culinary Arts Centre featured cooking demonstrations which focused on the cuisines of our ports of call. Children between the ages of 3 and 17 are cared for in Club HAL, which has three age-specific areas stocked with games, toys, movies and activities to amuse younger travelers for hours. We tried to experience as much as we could - the seminar on folding towels into animals which the stateroom stewards do every night as part of the turn-down service was a highlight. Days at sea seem to revolve around the serious business of eating. To get the full cruise ship experience, it was our mission to attend at least one tea time held in the afternoon at the Explorer’s Lounge. The day we attended, there was a boisterous drink tasting held next to the tea time location. The antics of the drink tasting infringed on what should have been a relaxing atmosphere. Some people left disappointed. Not only was there noise, there were not enough seats for all who wanted to attend. And since the turnout was larger than expected, getting tea or pastries took much longer than it should. That experience isn’t the end of the world. But it shows the difference between Holland America in years gone by and today. Maybe that is why passenger loyalty isn’t what it used to be. Speaking with passengers, many who sailed on Holland America frequently, the reason they chose this cruise was the itinerary and price. For many cruisers, there no longer seems to be a loyalty to brand. To us it seemed that Holland America doesn’t give past passengers much incentive to sail on the cruise line again. On port days, there’s a range of excursions at a variety of costs or you can venture out on your own. Due to our size, we could only sail in the South China Sea. The ship was too large to dock in the heart of the cities of Da Nang, Nha Trang, Phu My, Sihanoukville and Bangkok. Instead we docked at commercial ports among cranes unloading cargo ships and trucks picking up containers. Not seeing lovely towns or the scenic countryside while in port was disappointing but not a deal-breaker. One down side was that in most of the ports you had to pay for a shuttle or bus fare into town which for the longer trips was pricey. The bus trip could take two hours or more one-way to get to Bangkok or Hanoi, which used up a big chunk of port time. The cost of shore excursions was one of the biggest complaints we heard from fellow passengers. Since many were seasoned cruisers, here are a few of their ideas and strategies. 1. Avoid shore excursions that include a meal as there is usually a big price premium for the meal and the meal is mediocre at best. For instance, the Halong Bay cruise tour with lunch was $99.95 per person. Without lunch, the tour was $64.95 per person. 2. Check the cruise boards, such as Cruise Critic, and ask past passengers for independent tour recommendations. This needs to be done as early as possible. Our passenger informer booked all her tours online a month or two before the cruise and had several great tour experiences for half the price. 3. The three-day Angkor Watt and Saigon excursion was a whopping $2,899 per person (you can buy an eight-day land tour with airfare for half that cost). A savvy cruiser made his own arrangements for his group of fellow travelers. His travel agent arranged the same tour at the end of the cruise. In Singapore, the group flew into Siem Rep and stayed at a local hotel. Their Angkor Watt excursion cost them one-third of what Holland America charged for the excursion. 4. Wing it on your own. At many ports there are tour representatives roaming the docks. Just make sure you have plenty of time to get back onto the ship in case a bus or car breaks down or encounters traffic snarls. Little things seem to irritate long time cruisers. A number of passengers commented that Holland America now charges for things that were previously included. For instances, some classes in the fitness center now have a charge as do specialty coffees such as lattes and cappuccinos. In fact the Explorations Cafe by the computer center offers pastries and coffees, all at an extra charge. Not to mention the upcharge premium restaurants, the Pinnacle Grill and Canaletto Restaurant. Another irritant for long time cruisers is comparing what your cruise line offers compared to another cruise. At Koh Samui, Thailand, the Volendam and a Princess Cruises ship both were in port the same day. Both ships had a covered waiting area at the pier so passengers can wait for the next tender. Holland America passengers noticed and commented that at the pier waiting area they were offered water and lemonade. Princess Cruises offered their passengers water, ice tea, lemonade and snacks such as cupcakes, fresh pineapple and coconut water. Dinner time was always a chance to try new foods or relish tried-and-true favorites. On the Voldendam, the two level Rotterdam Dining Room offers two dining options: dine “As you Wish” on the lower level any time from 5:15 to 9:00 p.m. Here you can choose to dine alone or with other passengers – your choice. The upper level offers the two traditional sittings at 5:45 or 8 p.m. at assigned tables. We selected a table for eight on the upper level and were lucky to be seated with six delightful table mates. We still keep in contact long after the cruise. Evening shows in the Frans Hals showroom are timed to the two sittings in the main dining room. Other dining options include the Lido Deck restaurant, which also serves breakfast and lunch and for-a-fee alternative restaurants such as the Pinnacle Grill and Canaletto. For the most part, we found the 600-plus staff, largely made up of Filipinos and Indonesians, patient and friendly. Our dining room service for dinner was on the mark and consistently good. But breakfast and lunch service in the main dining room was inconsistent and disappointing. The staff in the main dining area ran around distracted as if they were unsure what to do. At times they simply disappeared. Servers came to our table and refilled the men’s coffee cups but completely ignored the women. This happened on several occasions. We were told many new servers came onboard when we did in Hong Kong. Maybe they had communication problems, or they didn’t know their duties or were tired from the long hours. Whatever the reason, we spoke with many people who left the main dining room after breakfast or lunch complaining and rethinking sailing on Holland America again. Breakfast in the Lido Restaurant wasn’t much better. It wasn’t the food, it was the staff and set-up. During breakfast, staff served and/or prepared the hot food for the Lido buffet. It was typical for long lines to form waiting for food and waiting for a table to open up. Waits of 10 to 15 minutes for food were common. Plus, there was no designation of where the line started. On several occasions, rude people cut in at the front of the line and arguments ensued. If you forgot something or wanted seconds, you had to face standing in line again. Things were particularly bad when the ship was in port and many people wanted to eat breakfast at the same time because they were heading out on excursions. The best solution was to order room service the night before. In tribute to the Southeast Asia itinerary by the covered pool on Lido deck, the area was transformed into an Asian food stall market for lunch and dinner one day. Even though we were at sea, it felt as if we were eating street food in Bangkok or Saigon sampling pha, exotic fruits, noodles, and Pad Thai. If you aren’t into Asian food, the Dive-In Restaurant still served burgers during lunch and the Rotterdam dining room offered a regular menu with a couple Asian specialties. Most of the people onboard won’t be youthful. These mature people were well- traveled and had lots of interesting travel insights to share. Everyone wasn’t a senior citizen. There were younger couples, singles and families on board: several couples with a toddler kids, a families with elementary school age kids and a number of families with teen age kids. Our room steward was attentive but the cabin had some short falls. We were assigned a handicapped accessible cabin on the lowest deck, Dolphin Deck – not our choice or request. The difference is that a wheelchair can wheel into the bathroom and shower. The cabin had two twin beds. If you wanted the beds placed together to form a queen bed, a wheel chair had trouble getting by the dresser and getting to one of the wardrobes. It wasn’t the best thought out design for a handicapped accessible cabin. Although the bathroom had a good amount of space because a wheel chair had to roll into it, there was little space on the bathroom vanity for toiletries. The medicine cabinet by the vanity offered little storage (poor design). The two wardrobes in the cabin had doors, rather than open space. One of the wardrobes was in the same space as access the bathroom. That meant if you had the wardrobe door open you couldn’t get into the bathroom. And if you opened the wardrobe door when someone was in the bathroom, they were trapped. A fridge was not available in the room, although an ice bucket was provided. There wasn’t a light stand on the bedside cabinets but a light was positioned above the bed. The design of the light switches over the bed made the controls difficult to find at night. And we accidently pushed the button for the front desk more than once. Since the Volendam is an older ship, launched in 1999 and most recently refurbished in 2014, in the next refurbishing go-round, it would be beneficial if more outlets are added in public rooms and cabins. We are in an electronic age where people travel with laptops, tablets, smart phones and cameras – all devices that must be recharged. Our cabin had one receptacle located near the dresser. There was a receptacle built into a non-functioning wall mounted hair dryer, but neither the receptacle or hair dryer worked. The dresser location was convenient to recharge electronics but an awkward place to plug in a hairdryer. Every day, we did the co-ordination dance, timing when our laptops, smart phones and cameras had to be charged. Lower Promenade deck cabins with large windows or sliding glass doors onto the deck are some of the more expensive cabins. We found that people who paid the premium price for those cabins did not get the full benefit due to their location. The Lower Promenade deck is the only deck that lets you walk completely around the ship on the outside. That means people are continuously walking around the deck as 3 ½ laps equaled a mile. Many passengers got their exercise by walking. The passengers who paid a premium for promenade deck cabins kept their curtains down and drawn shut as privacy and noise was an ongoing issue. A number of passengers seemed frustrated with the self-service laundry and commented that it was purposely ill-conceived so you use the expensive on-board laundry service. The main complaint was there was no change machine. Instead you must go to the Purser’s desk for change where there was usually a wait. Additionally, the washers and dryers were small and would only fit several pieces of clothes. What you thought would be one load turned out to be two loads. The laundry was also a source for conflict as some passengers put their clothes in the washers and/or dryers and left. On their return, they discovered waiting passengers took their completed loads of clothes out and placed them in laundry baskets because the owners were not around. This led to heated discussions on several occasions. The Voldendam can use some refreshing. A few areas on the ship are looking old and worn. Hallways walls in some places were scraped and gouged. Carpets were worn in several areas. During our cruise, the carpets were being replaced on some of the stair wells. Regardless the public rooms throughout the ship were still comfortable, with hidden nooks ideal for quiet reading time or intimate conversation. Holland America today can’t compare with Holland America of yesteryear. Even with the cons we experienced sailing on the Volendam, the cruise was pleasant and the routine was low-key and casual. All in all okay. But not the luxurious, pampering experience of years gone by. Your best strategy may be what many of the passengers did - wait until Holland America runs one of their deal promotions. Read Less
Sail Date January 2017
Last January I traveled from Hong Kong to Singapore on the Volendaam. I have thought long and hard about this review, and I tried to contact someone at Holland America to talk about it, but I got no response better than a brush off ... Read More
Last January I traveled from Hong Kong to Singapore on the Volendaam. I have thought long and hard about this review, and I tried to contact someone at Holland America to talk about it, but I got no response better than a brush off "You reported a sharp zip", which is an untruth. It is possible that they did act on my correspondence; if so, they gave no indication of that, so here it is. My concerns were about poor maintenance and safety. The poor maintenance applied to all parts of the ship. It was very cold throughout the ship for the first few days, people were leaving the dining room to go back and fetch their coats. Anyone with an engineering training kept noticing maintenance tasks that were just not being doing done when they should - engineers are trained to actively look for problems, it becomes a habit. The Lido area was in such a bad way that it just looked tatty. I did raise the issue with the front desk, and with the Lido manager (I think he said he was) but nothing got done. The overwhelming impression I received was that the Maintenance Department was seriously under staffed, or dreadfully badly managed. That was only disappointing. Then we got to Halong Bay and went ashore on a Tender. These Tenders have zip panels (4 in all) in sides for entry and exit which are a vital component of the Tender in a heavy sea. A heavy sea is what you will be in if the ship sinks and has to be abandoned, so it really matters. A heavy sea is what the Tender will find itself in, if during the 10 minute journey to shore it gets caught in a vicious sudden squall (it happens). If the panels don't zip up securely the water floods into the boat and passengers will get washed away. People will probably die. On this particular Tender the zips on the rear port side panel were completely shot, large sections of teeth missing, zip stitching failed and coming away from the canvas. There was no way that panel could have been closed, at all, not even slightly. It was appalling that passengers were being sent out in that boat, it was appalling that the seamen manning the Tender were apparently un-aware of its dangerous state, and were surprised when I pointed it out. It begged the question of who was responsible for ensuring this Tender was in a safe condition. As far as I could work out - no one. OK, one Tender, they got a report, I assumed that they would do what any organization would that has any kind of a safety culture, if one was wrong they would fix it and go round and check all the others. That is what you do, that is safety 101, and if you don't do that sooner or later, you get a serious accident. Then we went by Tender into Danang. This tender had similar problems (forward port side) in that the stitching had failed in three places. If a wave hit that weakened stitching it would rip the rest of it open in moments, and again people would likely be washed overboard. So bad stitching, shouldn't have happened. But it's worse that that. Those tenders are constructed as two fibreglass sections (top and bottom) joined together to form a monocoque structure. In the centre is a 2 metre high vertical steel square section that holds the steering gear and cabling up to the steering wheel on a mezzanine area. That square section also helps to hold the roof up and is an integral part of the strength of the roof of the Tender, the strength of the roof of the Tender that will be vital if a wave lands on it in a storm. The box section was formed from a C (aka U) channel with a plate screwed onto the front with screws every 15cms. That precisely regular distance between the screws tells you that the Engineer who designed the structure calculated how close together the screws need to be to get the full strength of a Box section, and not just the much weaker C section behind it. But most of the screws were missing. Clearly a maintenance worker had taken the plate off and when putting it back again decided he didn't need all those screws to hold a covering plate in place, and didn't bother with two thirds of them. But it's not a covering plate, it's a structural element; it really matters. Further there were no screws at all at the L bend at the bottom (where they were not conveniently accessible), which would be the most likely fracture point because bends are always a weak point. This was not a recent phenomenon. The empty screw holes had been over painted. So a maintenance engineer didn't do their job properly, whoever signed off that work didn't do their job, the Tender has subsequently undergone further maintenance, and the person who painted it didn't say "This isn't right", and whoever signed off that paint job didn't notice anything either. Further the dozens of seamen who have manned that Tender since haven't noticed or haven't commented. In the airline industry where safety is taken seriously any one of these people would have been sacked on the spot, immediate dismissal, and all their past work reviewed. But what does that mean for the sea worthiness of the Tender? Could it survive a heavy sea? Nobody knows; it is as simple as that, nobody knows. Unless you go back to the original designer's calculations, who will have designed for the roof to not collapse under a certain force (i.e. a great big wave landing on it), and put in a C channel to replace the Box section that was designed, you just don't know. It might be OK, it might not. Probably not, if it was OK without them the designer wouldn't have bothered with all those screws. Nobody designs in cost that isn't needed. So there we have it, it might be OK it might not, nobody's bothered. That seems to be the attitude to safety on the Volendaam. On the other hand, I hand traveled on the Zaandam the year before and found nothing to fault; nothing. How can two ships in the same company be so completely different? Read Less
Sail Date January 2017
My Volendam experience overall was positive . The Indonesia and Far East discovery cruise was perfect length of time to experience the flavour of SE Asia. As a single traveler I found the itinerary and the price reasonable. This was my ... Read More
My Volendam experience overall was positive . The Indonesia and Far East discovery cruise was perfect length of time to experience the flavour of SE Asia. As a single traveler I found the itinerary and the price reasonable. This was my second HAL experience and it was a great way to embrace cruising in a safe and interesting way. I cannot comment about the ship other than to say it was clean and other than minor floods in the theatre ( no kidding) the crew fixed the problem. One of the things I observed was the Captains commitment to safety of the passengers. I loved having a cabin to myself. The stateroom stewards were great. I had a problem with a noisy fan in the bathroom and it was fixed promptly. I did not go on the cruise for the dinners but I thought the dining room staff were polite and accommodating. Some more helpful than others but all in all great. the food was not rock and roll wonderful but the special dinners were very nice. I had dinner in the cannetello and was underwhelmed - waste of money. maybe I went of a bad night. My favourite entertainment was the Adagio group they were a treasure. I went once or twice to the theatre shows - it was a hit or miss. some people loved the shows I was sorry I missed the mime. I heard he was wonderful. Barry from Boston grew a following in the evenings. he is goofy bold and has a huge repertoire of music he was talented at engaging everyone in sing alongs. He also was kookie in the kiss the fish event. the activities on the boat were fun, lots of people enjoyed then, The singles event coordinator was wonderful she also hosted some cooking shows lots of interesting ideas lots of fun. I liked the lectures in the Indonesian leg of the trip there were not too many ( it would have added a lot to that leg of the trip) the second leg was terrific, we had Tai chi and chi gong classes, history of china, fantastic Phil gave special sessions in the Hudson lounge. We were informed about Buddha, food and cultural characteristics of people. The special martini events were fun too. the gym was clean and the staff in the gym were very helpful. Service was good. the staff at the front desk were great. The Ports - thank goodness for cruise critic . the trips I participated in through cruise critic were wonderful the excursions the I took through HAL were because of the 2 hour drive back and forth from the location to the Ship. Boroduru was wonderful, the HAL bus trip was terrible the use tried to squeeze too many people into too little space . So the stop mid way at the Eva cafe was good the World heritage site was amazing I loved it . the dinner provided was delicious.coming back we stopped at a silver factory it was okay. we had a police escort to get to and from Boroduru. Other people that took private tours got back in time they just took other roads. the trip to AYATHUYA was interesting It was TOO expensive and I would not recommend it. the ship takes two to two and a half hours to get into Bangkok. I was hoping to get some shopping in but the Ayatthuya trip did not allow for that. the elephant ride was okay, I had had enough of Kenny our guide by 2 hours into the trip. waste of money waste of my time. Day two was more interesting the trip on the river, the grand palace was lovely still no time to shop. when you have only a few hours to sleep who need such an expensive hotel? Bottom line just take the shuttle in to Bangkok and do it on your own. Halong Bay was through HAL and I would recommend this trip. lovely and wonderful. Tommy tours in Da Nang is wonderful. I have written a review in trip advisor . loved that day. In Bali we had a driver Mertee from drivers with distinction that showed us around the island. He was fun accommodating and a terrific person to give us an overview of Bali. I would also recommend him. Our private tour in lombock was great. we saw all kinds of temples I joined another cruise critics tour and I cannot find the operators name, but it was very good. Gokomodo tours was good. also arranged trough cruise critic. this was the only place that I made a mistake. there were lots of kids and one darling boy came up begging, he said he had no mother or father I gave him some fruit. right away I had 1 million kids surrounding me. our tour operator said this was a typical strategy kids use. and that he most likely had parents. Viet nam wonderful but crowded. Jakarta dirty and smoggy Singapore - I would go in a heartbeat. that orchid garden in amazing would I go again ? Maybe to revisit some sites and other new ones. I would definitely have more confidence to go on my own. The other travellers you meet are great. all have a variety of background experience. they are also a treasure. all in all those are some of my thoughts on my adventure. all best Read Less
Sail Date January 2017
We chose the cruise for 2 reasons. To experience the Brand with a view to using them again and to see the destinations on this trip. That was - Hong Kong down to Indonesia. The ship is dated and the air con is ferocious everywhere. People ... Read More
We chose the cruise for 2 reasons. To experience the Brand with a view to using them again and to see the destinations on this trip. That was - Hong Kong down to Indonesia. The ship is dated and the air con is ferocious everywhere. People were in the show lounge each night with outdoor coats on. Whilst some people do stick to the dress code, it is not encouraged and there are people in the dining room with jeans and Tshirts at dinner. The food was good initially but was quickly repetative and the standard dropped after the first fortnight. The cost of the trips is eye watering and the ship docks at container ports and long distances away from the featured destinations. It is then necessary to take their trips as the time schedules for departures are tight and there is a danger of not being back on time if you decide to go independently.Many people complained about this as this cruise was all about the destinations! We chose an ocean view cabin but were very disappointed as the noise from the next cabin was terrible. After enquiries it turned out to be 4 children aged 8 and 12 years who were in the cabin alone and unsupervised. Reception refused to move us stating the ship was full. This was untrue as it was not full at that time. We then had to wait to the end of the first leg of the voyage and pay for an upgrade to get the peace we were entitled. Reception saw no problem with 4 children alone in a room. THIS IS VERY BAD HOLLAND AND AMERICA. The entertainment was often poor with much repetition and weak resident singers.They need a new cruise director. Read Less
Sail Date January 2017
We are a 3 star Mariner with Holland America working towards our 4 star. We go away every winter and liked the itinerary of this cruise. We were on for a total of 42 days. We like to listen to the piano and violin entertainment with a ... Read More
We are a 3 star Mariner with Holland America working towards our 4 star. We go away every winter and liked the itinerary of this cruise. We were on for a total of 42 days. We like to listen to the piano and violin entertainment with a martini before dinner. Adagio, Andreea and Alexandru were fantastic. The food on this ship has slipped. The worst French Onion soup I have ever had. The service at dinner was very slow and the food often arrived cold. We like to eat breakfast and lunch on the Lido deck aft however this ship offered no service for these tables. That is no juice or coffee in the morning and nothing at lunch. We often had to get our own cutlery and clear a space at the tables. We used to enjoy the Culinary Centre and related activities however now Holland America has invited America's Test Kitchen to do the shows and they are very dry and poorly presented. Plus there are no samples. This is a big mistake on Holland America's part. We like Holland America however it seems evident that there is some serious cost cutting going on, at least on this ship. We will never book the Volendam again. Read Less
Sail Date January 2017
The itinerary was the main reason for choosing Hal, and my last cruise with them was 2003. So the rose coloured glasses came off pretty quick the first day when half the food choices for us were quite ordinary. At night some of the menu ... Read More
The itinerary was the main reason for choosing Hal, and my last cruise with them was 2003. So the rose coloured glasses came off pretty quick the first day when half the food choices for us were quite ordinary. At night some of the menu items were also suspect, but we quickly came to pick thru the choices, so most of our meals then were wonderful. The decor of the ship was top notch, and the culinary centre was superb. Loved all the trivia games, and Christina from the culinary centre was the outstanding crew member for us. Her bubbly nature and ease of delivery with her sessions made it a must do for us each sea day. Our inside cabin 2523' was large and good, with ran and husni our stewards, who kept us neat and tidy. We will probably go on another Hal cruise in the future, if the price is right. Read Less
Sail Date January 2017
We chose this cruise because of the price, Stayed at the Ascot hotel great price great room, Singapore can be expensive. Can be skipped in my opinion. Getting on and off the ship was very smooth The Ship is Older however the ... Read More
We chose this cruise because of the price, Stayed at the Ascot hotel great price great room, Singapore can be expensive. Can be skipped in my opinion. Getting on and off the ship was very smooth The Ship is Older however the cabin we had on the second level midship window was in very good shape, the ride was one of the best we've had smooth and quiet. Dining is still very good (for the price) could have better free coffee. Entertainment was alright for us, you must get to them early for a seat on the daytime activities, like the happy hour however if the prices were lower during regular hours passengers would drink more...(Just a suggestion HA). Service as usual was above average. Ports and Excursions: Expensive and can be better and refreshed. We used private tours for all except one port and wished we had gone private. Private gets you smaller groups and can be modified a lot easier. It takes longer to research and organize but saved a lot and had personal guides. Note: There are only so many Pagodas and Temples that you can see before they start looking the same. For this cruise we had 3 beach days could be four. Only complain for HA is the quality of the Internet for the price. (even the service desk admitted to the poorness of the service) It is slow so it uses all your minutes very quickly even just simple email sending and checking can take 5 to 10 minutes at a time. This has to be improved but overall HA is the better cruise liner, we met passengers in Hong Kong that came in on a similar cruise from Norwegean who had the cruise from Hell Look it up... Read Less
Sail Date January 2017
We have previously completed HAL cruises to Myanmar and Hong Kong from Singapore. This Indonesia cruise was the missing link. We have been to Singapore many, many times. Stayed at Sofitel So. The only highlights were the Telok Ayer Food ... Read More
We have previously completed HAL cruises to Myanmar and Hong Kong from Singapore. This Indonesia cruise was the missing link. We have been to Singapore many, many times. Stayed at Sofitel So. The only highlights were the Telok Ayer Food Market next door to the hotel. and the Botanic Gardens. Most ports of call were forgettable with heavy traffic. Shuttles only went to shopping malls. Lombok was the highlight. Komodo Island lizards are not much bigger than our large monitor lizards and much smaller than our crocodiles. We highly recommend Putu Supartana, a private driver in Bali (putusupartana@yahoo.com). He intimately knows the island, will recommend places to visit and can bypass the horrible traffic congestion. Overall an average cruise. HAL service is becoming less customer focussed but the ship staff were still excellent. Port information was minimal but port transfers were good. We did not do any ship excursions as they are too expensive and poor value. Other passenger statements reflected a lot of time in traffic on shore excursions. Main dining room food was good but the Pinnacle Grill needs to change its menu as it is still the same from 3 cruises ago. The lack of a cocktail of the day was a disappointment. Oceanview cabin better than other cruise lines and cabin staff excellent. Nightly entertainment was average. Two local culture shows were poor. Being a christmas/new year cruise the number of children was relatively low, unobtrusive and well behaved. A typical mid-60's HAL crowd. We would not do this cruise again as the ports of call are poor. However Indonesia is our nearest neighbour and we have been to more interesting, less tourist orientated places. Read Less
Sail Date December 2016
We arrived the day prior to embarkation. We flew with Singapore Airlines and they offer a deal on hotel and shuttle to the hotel. The hotel we stayed in was good but only offered a buffet breakfast at $28 Singapore dollars/person. We got ... Read More
We arrived the day prior to embarkation. We flew with Singapore Airlines and they offer a deal on hotel and shuttle to the hotel. The hotel we stayed in was good but only offered a buffet breakfast at $28 Singapore dollars/person. We got some food from a mini mart and had our breakfast for under $10 for the two of us. We took a taxi to the Singapore Cruise terminal (there are two in the city) arriving about 11 AM. Since we are 4 star, we had expedited embarkation. After answering the health questions and going thru customs, we were directed to sit and wait. In less than three minutes we were called and went right onto the ship and into our cabin. From there, we went to the Mariner's lunch and got excellent service. Debarkation was just as well organized. We took a taxi to the airport where we were able to check our bags. Cost of the taxi was under $20 Singapore dollars. The ship was in very good condition. Some things have changed since our last HAL cruise. Small things were no longer offered such as an ink pen in the room, the Librarian position was cut, menus were new, the daily bulletin was different and so forth. It seems like the bean counters are looking to cut here and there. We did most of our excursions based on recommendations of Cruise Critic bulletin board members. We enjoyed them. We did the short Komoto Dragons tour. We saw at least nine dragons and talked to others who did the longer tour. They said the longer tour just amounted to more walking in the jungle without more dragons spotted or other wildlife.While the short tour was not cheap, it is a once in a lifetime change to see there animals in their habitat. Some of the first few cities were very crowded with heavy holiday time traffic. Most ports had a good port terminal. But the last port was about as run down as I've seen. No terminal building and no wi-fi. HAL allows the crew to bring their families on board for the day. They provide meals in the Ledo and toured the ship with their loved ones. It was great to visit with our cabin steward’s family and it is very good for the crew and their families. Well done, HAL!! Read Less
Sail Date December 2016
We choose the 14-day Indonesian leg of a longer 28 day cruise on the Volendam as we were booked on a 16 day land excursion to Vietnam and Cambodia on January 3; this coincided with the end of the Singapore - Singapore Indonesian cruise ... Read More
We choose the 14-day Indonesian leg of a longer 28 day cruise on the Volendam as we were booked on a 16 day land excursion to Vietnam and Cambodia on January 3; this coincided with the end of the Singapore - Singapore Indonesian cruise beginning 12/20/16. Our flight arrangements were already made to Singapore so after considering the very attractive price that HA was offering we decided to combine the two for a month-long journey to SE Asia. Additionally we had already decided against the Vietnam leg to Hong Kong as we had seen Thailand previously and we wanted a more extensive tour of Vietnam and Cambodia than what a cruise would offer. So we did the Indonesian segment only. Embarkation and debarkation were easy and quick. The Volendam is an older ship but was to expectation as we have been on a number of HA cruises and prefer their smaller vessels. We booked a month prior to departure so the price was great provided that we choose an interior stateroom and let them assign it. We had taken this option before and was satisfied both times with the selection. The food was good but not extraordinary; the dining room at night was better than the Lido but the lunch buffet in the Lido was superior to the dining room at noon. There were more choices and the food quality overall at lunch was better on the buffet.. As always the staff was well trained and very polite. Our cabin was always clean and our dining room waiters top notch. There was always assistance available when we needed it in the Ludo dining area. The excursion staff did provide some information regarding taxis at the ports but clearly that information was limited and at times not as accurate as it should have been. We were able to get by with only one tour which we purchased from HA in Lombeck but as stated in other reviews it was crowded and we spent a lot of time in traffic. We were aboard for both Christmas and New Years and the crew went out of their way to assure that the holidays were memorable. Otherwise the night time entertainment was mediocre. The piano man was probably the better after hours destination. As other reviewers have pointed out Holland is cutting corners. They definitely cater to an older age-group and have eliminated a number of extras plus are charging an exorbitant amount for drinks, WIFI and shore excursions. Obviously these are their money makers as the discounted last minute fares are likely popular with the retired crowd who can travel at short notice and who as a matter of convenience pay the high cost of the extras as a trade-off for an inexpensive cruise. I believe that HA is very aware that their customary more affluent devotees have migrated to the luxury cruise lines which are all inclusive and far more expensive. HA is making a serious effort trying to accommodate the older crowd who are looking for a good deal but still willing to the extra to make the experience worth while. To that end this cruise succeeded! Read Less
Sail Date December 2016
The ship was looking great & wonderful service which Holland America is noted for. Loved the itinerary we sailed. Wish they allowed more time in Cambodia to make it worth the Visa fees while in Cambodia. Considering it was just a ... Read More
The ship was looking great & wonderful service which Holland America is noted for. Loved the itinerary we sailed. Wish they allowed more time in Cambodia to make it worth the Visa fees while in Cambodia. Considering it was just a "stop" to pick up guests who went to Angkor Wat days before. Everyone on the ship had to pay for the Cambodian Visa regardless if staying on the ship or getting off. Would have given a 5 rating if the food had been better. In the dining room the food looked like it stayed under the heat lamps way too long. Very tired looking & not fresh. Buffet food a bit better, but not by much. Best French fries on the pool deck!! Entertainment has never been a strong suite with HAL. Sadly it still isn't . . . Still our favorite cruise line for more of the positives we enjoyed. Read Less
Sail Date December 2016
Overall it was an enjoyable cruise and trip, however, some things made the overall experience a little sour. What we enjoyed: the destinations and the ship amenities and food service. What was quite poor: The guest relations. ... Read More
Overall it was an enjoyable cruise and trip, however, some things made the overall experience a little sour. What we enjoyed: the destinations and the ship amenities and food service. What was quite poor: The guest relations. McDonald's treats its customer better. Before we embarked we called the guest relations to get an address for where the ship was in port. The lady on the phone gave us the wrong address! We had to pay extra taxi fee to get to the correct destination. And had to find it and navigate with no phone or internet service. Which, in a foreign country is quite difficult to say the least. We also had a poor experience with guest relations after the cruise. My iPhone was misplaced the second to last day of the cruise and not found so we put our name on the lost and found items list. Of course it never showed up before we disembarked. I contacted the cruise line 2 weeks after the cruise asking if it had been found or turned in and they responded they had not found it. Well a week later they email me with a picture of the phone asking me if it was the correct phone and it was. So I said hooray please ship to my address. Well, it has been over a month since then and still no phone. I have emailed two times requesting some update or status and have not received an answer. My suspicion is that my phone was not "misplaced", but was stolen by the crew. But because I protect my phone with pin and password the member was not able to hack into it and eventually gave up and turned it in. I scoured everywhere I was the night I lost it, it had to have been taken by someone. So, anyway, we won't be using Holland America Cruise Line for any future cruises simply because of the guest relations. We love cruise travel and never have had anything like this as far as overall customer service. Read Less
Sail Date December 2016
We chose this cruise mainly to get a taste of Vietnam and we were not disappointed. We checked our ports and shore excursions on Trip Advisor and selected shore excursion with both HAL and private providers according to what we wanted ... Read More
We chose this cruise mainly to get a taste of Vietnam and we were not disappointed. We checked our ports and shore excursions on Trip Advisor and selected shore excursion with both HAL and private providers according to what we wanted to see. We were originally allocated ocean view cabin 3318 but pre cruise that changed to 3366 which was more mid ships and adjacent to stairs and lifts. The cabin was compact but well laid out. Plenty of storage. The bed was comfortable but the cabin was warm . The air conditioning did not provide adequate air flow no matter what setting was selected on the control. There was occasional noise at night from above as well (galley?) There is no minibar but a refrigerator can be hired for $2.00 per day. The trouble is there is no where convenient to locate it. We Also experienced hot spots rhrough the ship including the main dining room, level 4 starboard side. WIFI on board was too expensive. We only connected during shore excursions. Our other concern was the lack of entertainment around the bars and pool areas through the day and pre dinner time. The ship was quiet and more suited to over 65's. Other on board activities were plentiful. I availed myself of all Microsoft Windows 10 classes and found them most helpful. The food and service in all areas that we visited was 5 star. The food and beverage stewards and customer service staff were well trained, friendly and extremely accomodating. The onboard band and singers put on great shows. Other entertainers were average at best except for the comedian who put on an excellent show. Our overall impression was that HAL had their hand in our wallets all the time. We would probably choose Celebrity for our next cruise as we have found they provide one or two inclusions that make a difference such us a standard drinks package or wifi packages. We also did not appreciated the mandatory daily gratuity fee of $12.50US per passenger. We would much rather have the option of tipping, or paying it as part of the initial ticketing cost. Seeing it appear daily on our on board account was annoying. Read Less
Sail Date December 2016
This is difficult to rate because somethings were great, other were ordinary. We made the best of it and hard a great cruise but HAL could do some simple things to make it so much better. We are both early 50ś but felt like we were ... Read More
This is difficult to rate because somethings were great, other were ordinary. We made the best of it and hard a great cruise but HAL could do some simple things to make it so much better. We are both early 50ś but felt like we were the young ones on the cruise. The good; - The staff are excellent and very friendly - The food exceeded my expectations - The itinerary (ports) was excellent - The ship is small, which is a positive when cruising Asia. - There are very few children The areas for improvement; - All port visits are geared to those booking through Holland America. They don make it easy if you want to organise your on tours at the port. They don provide the terminal #/ address of the port (at large ports this is essential) and don provide maps on the town. - The entertainment is geared for an older clientele and was below expectation, and the number of bars is limited. - The on-board activities (those not included in fare) are very expenses. - Gratuities are on top of all drinks and also you are charged $12 per person per night for general gratuities. - The ship looks dated Read Less
Sail Date November 2016
We chose Holland America as were impressed with their publicity and thought we would like a little luxury as the cruise lasted for 24 days. Embarkation was the first disappointment as we were not given any cabin number unitl we booked ... Read More
We chose Holland America as were impressed with their publicity and thought we would like a little luxury as the cruise lasted for 24 days. Embarkation was the first disappointment as we were not given any cabin number unitl we booked in due to us paying extra for a balcony suite. We were also told that we would have to take our own luggage aboard and were not even assisted when onboard. The cabin was a good size however the drains on the balcony appeared to be blocked which caused the balcony to flood during rain and in a reasonable swell. Although notified of the problem they tried to rectify the matter once and then ignored it completely. Meals were basic and if you wished to dine in the Rotterdam Restaurant there was a wait of between 20 to 30 minutes before you were given a table. There was not Captains welcome aboard for new guests or any introduction of senior staff members. The ship berthed in ports which were some distance from our intended destinations and guests were charged for shuttle services except where the Harbour Authority supplied these. There was approximately a 2 hour bus trip from the port to Saigon and bangkok and appeared as though ports were a cost cutting exercise. Tours arranged by the ship were very expensive and it was a lot cheaper to obtain a taxi at the wharf plus the drivers had a better knowledge of the areas. Very little information was given by the ship to guests who wished to visit areas independently and very few maps were available of the ports. Life boat drill was poorly organised with very elderly people having to stand on the deck for approx. 30 minutes. The internet was not only very expensive but was unreliable and often dropped off line for no apparent reason. Generally the ship was poorly run and could be compared to a floating hotel without the service however everything on the ship appeared to have an extra charge if you wanted anything other than a room, meals and entertainment. No fruit in room as advertised in their publicity. There was no free water in the suites and the ships price for water was over four times the charges from shops on shore. A few staff were excellent however many were not really concerned about their guests which is possibility a training issue. If you are a loyal Holland America cruiser don't bother to pay for a better suite as this will not get you any better service. A very disappointing cruise and have cruised with other companies and received much better service. Would not recommend Holland America if you wish to have a relaxing and enjoyable cruise Read Less
Sail Date October 2016
Cruise companies must recognise that the world has changed and even grey cruisers are used to unrestricted free internet access. The issues concerning internet access spoils what ought to be a relaxing experience. First cruise, so ... Read More
Cruise companies must recognise that the world has changed and even grey cruisers are used to unrestricted free internet access. The issues concerning internet access spoils what ought to be a relaxing experience. First cruise, so impossible to compare to other ships or companies. Ship was about two-thirds full, so no queues and easy access to all facilities. Very relaxed. Most people go to bed at 10.30pm, so little night life. The extremely high cost of drinks might be a contributory factor. They made an error in what time to meet me at the airport, thought l should have arrived earlier, took quite an effort to persuade them to fulfill their responsibility and take me to the ship. However, the agent was extremely pleasant. All staff on the ship were polite and helpful. Food was excellent, as was the service in the Lido buffet and Rotterdam dining room. Not a lot laid on during days at sea to facilitate contact between the customers. I traveled alone and felt that the company did not recognise the needs of single passengers. The open dining facility in the semi-formal Rotterdam dining room meant that l was able to meet a wide and interesting range of people. Mixing with the elderly clientele that Holland America appeal to, was perfect for me, so the company would be high on my list for any future cruise. Read Less
Sail Date October 2016
This was our fourth relatively long cruise aboard a HAL ship. The general hotel function was fantastic as usual with good food and very friendly/helpful staff. Our Vista Suite with verandah was kept neat, tidy and clean by hard working but ... Read More
This was our fourth relatively long cruise aboard a HAL ship. The general hotel function was fantastic as usual with good food and very friendly/helpful staff. Our Vista Suite with verandah was kept neat, tidy and clean by hard working but very friendly stewards. Evening shows were in general highly entertaining. However, the services/prices on board had declined, e.g. no longer any lectures during sea days, Pinnacle restaurant extra price was suddenly $ 35 instead of the customary $ 20, bar prices even increased by $ 1 during this cruise and appetizers were not of the type that should go with drinks. Prices for excursions had become absurdly high. The gravy on any cruise is the approach and arrival in ports during (early) morning daylight hours but on this cruise and all too often we were already tied up at quays before dawn. The so called "Hotel service charges" are hidden extra costs and should be included in the advertized overall cruise price. Read Less
Sail Date October 2016
Volendam Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 4.0 4.0
Entertainment 3.5 3.5
Public Rooms 4.0 4.2
Fitness Recreation 4.5 3.8
Family 3.5 3.8
Shore Excursion 4.0 3.5
Enrichment 5.0 3.5
Service 5.0 4.2
Value For Money 4.0 3.8
Rates 4.0 3.9

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