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109 MSC Cruises MSC Bellissima Cruise Reviews

First time on board of MSC Bellissima. Thought the itinerary was interesting therefore made the choice. Sail date was 07 March 2020, which was during coronavirus outbreak. They should have cancelled the cruise as there were many ... Read More
First time on board of MSC Bellissima. Thought the itinerary was interesting therefore made the choice. Sail date was 07 March 2020, which was during coronavirus outbreak. They should have cancelled the cruise as there were many Italians and older people. But the aim of this corporation is MONEY and not the well being of people. They cancelled 2 ports of call so just circling around Dubai and Abu Dhabi. But they offered no refund at all. Absolutely nothing to do on board and entertainment lacklustre. Never been on a cruise ship where you have to pay to use the sauna and steam room. Even fitness classes inside the gym all with a price tag. Other cruise lines offer as daily activities. Staffs were not well trained, giving out contradicting information and lying constantly to cover their backs. Main objective was to squeeze more and more money from customers. Also they made you pay for the theatre shows! Absolutely ridiculous! Terrible customer service! Even when they made mistake in providing information, they refuse to rectify for customer benefit. Staffs were not knowledgeable and rude; no sense of customer satisfaction. Food was mediocre. Again must pay pay pay even in standard dining restaurant. Worst of all restaurant staffs coughing openly without covering with tissue or masks! Highly unacceptable amid covid outbreak! NEVER sail again with MSC! Read Less
Sail Date March 2020
Cruise chosen as a replacement for another tour. Successful stay from start to end.Entering the deck and exits from the deck hassle-free and smooth. Our cabin with balcony spacious. Bar replenished after each use. Towels are exchanged very ... Read More
Cruise chosen as a replacement for another tour. Successful stay from start to end.Entering the deck and exits from the deck hassle-free and smooth. Our cabin with balcony spacious. Bar replenished after each use. Towels are exchanged very often. Extra towels for beach. Food very good.Huge buffet with dozens of dishes. Outside the buffet themed restaurants. Our stay we had no extra packages. We didn't mean to taste liquors during the cruise. Entertainment was not missing. Theatre, circus, casino, swimming pools, whirlpool, cross-country and walking trails and much more. Small town with shops, bars and restaurants. If you want to enjoy all the attractions you will run out of time to sleep. Every day different from the day before. Service flawless. Nice and smiling. In the course of the cruise, optional excursions. We had previously booked trips before boarding. Not all of them were held, but it was because of the current situation. We didn't call two ports in Oman. It was a pity, however, not disturbed in a pleasant stay on a cruise ship. Certainly, if time permits, we will sail again Read Less
Sail Date March 2020
We are highly disappointed and feel cheated out of our money. I feel like MSC should’ve canceled the cruise due to coronavirus outbreak as we didn’t visit any ports outside of UAE. I refuse to believe that MSC did not know this ahead ... Read More
We are highly disappointed and feel cheated out of our money. I feel like MSC should’ve canceled the cruise due to coronavirus outbreak as we didn’t visit any ports outside of UAE. I refuse to believe that MSC did not know this ahead of time. We stayed at sea most of time and basically cruised from Abu Dhabi to Dubai. We disembarked early in Dubai as we simply could not take being on the ship anymore due to poor service, horrible food, nickel and diming for everything, nd lack of activities. We truly feel we should receive a discount/partial refund due to not being able to visit any of the ports. We’ve traveled on several of the main stream cruise lines internationally and this is by far the worst experience ever that makes me say I may not ever cruise again. The staff on board was rude, told lies, and not empowered to make any concessions on the ship to help guests. When we asked what was required to disembark early, they tried to have us sign a full release and we refused. Then tried to bully us into signing or that we couldn’t get off the ship. The staff was very arrogant and ignorant and I basically told them that they aren’t legal experts to interpret a document for me when I am versed and deal with legal contracts all the time. Excursions are overpriced on the ship. You can get them cheaper elsewhere. MSC will cancel on you for any reason but if you want to cancel the staff will say they cancelled it but did not then when you check back in, they lie and say you didn’t cancel and now you are within the 48 hour window and cannot cancel. This after we said we would disembark early and we were told all of our activities have been cancelled since we will depart the ship. The only accolades I can give is for the condition of the cruise ship, the gym, the Butcher’s Cut steakhouse, and a few key staff like Rupawantara - waiter, Kumar – waiter, John – Karoke and entertainment, Alexander Lobo – host, who helped make things ok wh Drink package – if You don’t buy some package you don’ have any beverage that is free except in the buffet require purchase. We bought a drink package but still was limited. It is limited to 10 Euro. The package can’t be used at many of the stores/cafes on the ship – ex chocolate store/ café, champagne bar doesn’t have anything under 18 a glass. They charged our friends for tap water which is free on other ships. The drink card can’t be used in the Cirque du Soleil theatre. You have to buy your drinks there. Speciality drinks are also not covered even if below 10 euro a drink. The drink card can’t be used in the theatre. You have to buy your drinks there. Drinks are watered down so we ordered straight liquor to get our money’s worth. Dining – The buffet/marketplace is absolutely horrible. Food is not available all day. The food was very bland and not at all international standards. Even the pizza, hamburgers were sub-par. Fries were the best thing on the ship if not inside the specialty restaurants. The main dining each night was hit or miss. The surroundings were elegant and nice and the menus change every day, but the food was often less than delightful as well. We often had to try more than one dish and then just give up and go get fries from the buffet. We were literally hungry the entire cruise and everyone we met made a similar comment. Service on the ship is bad. You get a different explanation or different information from each person. I even asked to speak with a manager several Times. One time I got a lady named Ana S. She totally lied to me and said we did not have a conversation. The crew will cut in front of the passengers as if we aren’t there. Customer service was non existent. On other cruises, on exiting for an excursion, someone would be on the jetty providing directions to where you needed to go, offering you water or just being available in case you needed to ask a question. None of that existed for MSC. Entertainment: The entertainment was a joke. There was one good band with a female lead other than that nothing that catered to different tastes and interests. In one bar singers had to read from sheets on music stands. The band in the karoke bar missed more notes than children. The theatre shows were hit or miss. Cirque was really good but the dinner and drinks that went with it were laughable and misleading and again not part of the beverage package. If you got the show and drinks only, it was some pre made watered down beverages. So I pay for drinks and can’t even select the drink I want? Everything on board costs extra money. There’s nothing all inclusive about this ship. The ship is new and stunning, but the service and food are absolutely horrible. This is the first time we took a cruise and got off (disembarked) early. I wish I had known the problems with MSC and the food and service. We are truly due some level of pro-rated refund or something. Also there was no facial tissue in the cabins and hardly enough toilet tissue. Read Less
Sail Date March 2020
I thought this a good time as any to write this review, as I’m lying in bed listening to the clanking and pounding coming from above our cabin. Disappointment began departure day. They had the wrong boarding time listed on our e tkts ... Read More
I thought this a good time as any to write this review, as I’m lying in bed listening to the clanking and pounding coming from above our cabin. Disappointment began departure day. They had the wrong boarding time listed on our e tkts and we could have checked in about 4 hrs earlier. Fortunately, we didn’t miss check in completely. This is a new Billion dollar ship. They should have spent a little more and provided a chair or small couch in our cabin. We have a very small stool and a bed. Yet there is enough room for a loveseat. Storage area is severely lacking. By far the least of any of the 25 cruises I have taken. Be aware of the liquor package. We paid $490 USD each, plus 15%, for the EASY package. The only East thing about this package is the extremely limited options the bartenders need to worry about. We are limited to a cap of 6 Euros for a drink. That gives us 1 choice of beer, 4 poor quality choices of wine, about 6 kinds of mixed drinks, soft drinks and bottled water. If I asked for a drink priced higher, I could not pay the difference, I have to pay the complete higher price. They offered to upgrade me to the next premium package for another 10 euro per day. My wife only drinks wine, and they would not allow just 1 of us to upgrade the package. We bought our package in advance but had we waited until on board, we would have paid about $70 USD less per person. They are very pushy with their up sells on the liquor and dining packages. Almost like a time share sale. I also find the price for the Dining experience to be quite high in the Specialty restaurants. If you want to order a steak or lobster tail at the regular dinner seating, it’s not included and costs 20-24 Euro. I’ve always had an option of a Caesar salad at the sit down dinner. Here it’s available only every few days. Our cabin is directly below the room service make up area. We are in 11276. Do not stay in this room. They prepare 24 hrs a day and it’s constantly banging, rolling cart noises and clanking. . I asked to be moved and will find out tomorrow if they will accommodate us. We have 12 more nights to try and get some sleep. The Casino games are very limited. There is NO poker available and the minimum bet on blackjack is 10 Euro. This is the third cruise for me with MSC. We have enjoyed the previous 2 and have another booked from Italy in June. I will be Good Level status after this trip. The ship itself is beautiful with lots to offer everyone. Easy to get around. Entertainment is good. It’s early in our cruise, and I hope we don’t find any more major disappointments. Read Less
Sail Date February 2020
Chose this cruise for some sunshine good food and sight seeing. Long queues every where ie checking in. Reception always had a queue Boat was clean Cabin ok but cabin boy over worked and never reached our cabin till late ... Read More
Chose this cruise for some sunshine good food and sight seeing. Long queues every where ie checking in. Reception always had a queue Boat was clean Cabin ok but cabin boy over worked and never reached our cabin till late afternoon. Food disappointing. Deserts poor compared to other companies Waiters were great Continually being asked to take drinks package even through we had, to go to speciality restaurants , shows that u had to pay more to go to and other offers not interested in. Even in restaurant being asked to go for the special which cost u more. Pools packed with no space between sun beds. Other passengers put towels on beds early morning. Although stated that would be removed if not occupied would be removed. Excursions good but very expensive. On valentine night asked to buy drinks. Overall ok but felt pestered to spend more money. Expensive to start with but continually asking to buy more. Some passengers good but a lot of rude people with no manners. Felt at times survival of the fittest. This was my first cruise with MSc and unlikely to go with them again Read Less
Sail Date February 2020
We had not been with MSC before, and I must say, that we were very pleasantly surprised. Yes, we know that it is a new ship, that it is large, and would probably be crowded and noisy, but we had a very enjoyable week. There was always ... Read More
We had not been with MSC before, and I must say, that we were very pleasantly surprised. Yes, we know that it is a new ship, that it is large, and would probably be crowded and noisy, but we had a very enjoyable week. There was always something to do, the staff were super friendly and helpful and efficient. They also smiled! Entertainment was good. We didn’t see all of the shows, but we did see the two “Cirque” shows, and found that one was better than the other. We thought that the included cocktail was a choice from the bar list, although I suppose that would have taken too long. Instead, there was a choice of a few ready made cocktails which you collected on entering the show.The food was good,and the cabin was good. The Embarkation and Disembarkation was well organised, and went smoothly. All in all, if this cruise is anything to go by, we would cruise with MSC again. Read Less
Sail Date January 2020
To anyone thinking of taking a cruise on the MSC Bellissima - Think very carefully if you value your life at sea We experienced the worst safety demonstration ever noone was taking control of the situation we were in the theatre and it was ... Read More
To anyone thinking of taking a cruise on the MSC Bellissima - Think very carefully if you value your life at sea We experienced the worst safety demonstration ever noone was taking control of the situation we were in the theatre and it was jsut a shambles no officers were taking control of the demo very poor total lack of interest. The second item of safety we saw was one of the crew cleaning the indoor pool roof without a safety lanyard he had the harness but no lanyard to conect to the latchway system just a piece of rope if the company allows this type of behaviour of its crew then god help the passengers a total lack of health and safety. The rooms are clean but very small zoe is utterly usless The food in the buffet is of poor choice fine if you like Hot dogs and burgers every lunchtime The entertainment is very poor on the decks and the theatre Overcrowding 5500 passengers on a ship built for 3500 they have squeezed the cabins together to pack everyone in the deck space gets very congested and to be honest it becomes a bun fight for everything Food,drink loungers very little staff to take drinks orders The ship is newish but badly designed not much room to relax and get peace and quite every thing is extra too the Bowling the simulators and the cirque du solie alll extra even the in room entertainment you want to watch a film it will cost you 7 euro total rip off will never go with them again never ------ buyer beware Read Less
Sail Date January 2020
* Avoid deck 14 rooms by any means, until they are at the very nose of the ship (see cabin review) * All the packages (drinks, Internet) are hugely overpriced and I see no reason you'd like to use them as no bartender could make ... Read More
* Avoid deck 14 rooms by any means, until they are at the very nose of the ship (see cabin review) * All the packages (drinks, Internet) are hugely overpriced and I see no reason you'd like to use them as no bartender could make proper cocktail there regardless of the price. The only drinkable mix is fruit smoothie so just stick to plain drinks, especially their a la carte price is quite reasonable in compare with other cruises. Also draw attention to the wine prices at main restaurants - you take away bottles to any bar ;) Internet package - if you unlucky to buy it for any reason, draw as much attention as possible to their instruction, on how to connect it in MSC app, and follow exact procedure, shutting off everything they as to shut and disconnect from Internet every time you do not use it. * All the shows are great! Do not miss them. Do not forget to book your group to the every show in MSC app, as they allow people without reservation to enter 5 min before show start only * Dining restaurant menu is good and differs from buffet food at deck 15. Service is great, but do not hesitate kindly remind waiter if he forgot something - they have obviously a lot to do! * Market place food is great and fresh pizza is definitely on the top of the world list! * Cirque Du Soleil shows - Valeria is great! Zyma - money waste. Note that final date and time will be confirmed on board only. They do not let you choose the seats, but instead just give it away in order of booking - those who confirm the date and time earlier get closer sit to the stage. So be sure you go straight to Cirque Du Soleil desk after your embarkation and choose the show, which still has a lot of sits left. * MSC app messaging is huge mess if you have kids as they do not let anyone under 18!!! to use messages. So we had to sign our msc for me accounts on kids phones so we could message to each other. Its still not perfect solution as you can not see messages, which was sent from another device under same account, but it is better than nothing. * They have bracelets, which replicate your cruise card for just 2 Euro at reception, and this is great thing if you'd like to swap cabins with your junior, as bracelets opens the door as well. * Expenses limitation for kids in app does not work and MSC has a lot for kids to spend on. Our kids are reasonable, but there were ones, who spent hundreds and even thousands of Euro for the first day, making it surprise to their parents (of course their cruise card should be connected) * I personally prefer dark chocolate, but their milk chocolate at chocolate fabric is more tasty :). Also they make best coffee on the ship there * two days before the end of the cruise, they will get your embarkation photos delivered to your room and you need to decline buying them by signing attached paper and brining this paper to photo deck! as otherwise you'll find 35Euro for these photos at your final bill and have to spend time, deleting it. In general we had a great cruise and will obviously choose MSC for future cruises as well. Read Less
Sail Date January 2020
My first cruise. Ship new, but problems with touch screens in public areas. Some time you must 5 or more time touch before react. Service in rooms excellent. The buffet is very, very good and the food very tasty. The food in ... Read More
My first cruise. Ship new, but problems with touch screens in public areas. Some time you must 5 or more time touch before react. Service in rooms excellent. The buffet is very, very good and the food very tasty. The food in restaurants is good, but most are nothing special. The last days we eat only in the buffet. Entertainment very good. On the last day of the cruise we wanted to buy our pictures. On board payment system card could not found our pictures. The printed picture was already destroyed. The employee could only say sorry. When we ask for the final bill. The staff added a small donation to the bill, msc fondation, without asking us. We asked to be taken out of the bill. An employee in the best Communist Bolshevik tradition gave an A4 page to explain why we don't want to donate. Bravo MSC Bellissima, this is something new! Read Less
Sail Date December 2019
CHRISTMAS CRUISE Abu Dhabi (22-12-2019 until 29-12-2019) Everything started with the wrong foot (Family travel - Party of 11 originally, but only 9 arrived because my mother had an emergency surgery and stayed with my father) So the ... Read More
CHRISTMAS CRUISE Abu Dhabi (22-12-2019 until 29-12-2019) Everything started with the wrong foot (Family travel - Party of 11 originally, but only 9 arrived because my mother had an emergency surgery and stayed with my father) So the first thing we did before embarkation, we presented all the medical certifications, and we didn´t get the refund of the stateroom, but thay didn´t also give us the stateroom which was paid to use it, they wasted 2 days saying that they had no response from the land office and in that time the cabin was occupied by other people. Finally by our insistance, we gt the cabin 2 days later but nobody refunded those days wasted. When you buy a drinking package, they force you to buy the same for all the cabin, even though they don´t drink whatever you are planning to drink, so in my case with me, my wife and my 2 children i had to spend 500 euros only to drink sodas. Ridiculous. And even if you buy it if one of the children want ice cream you have to pay it... When in other cruise lines IT IS ALWAYS COMPLIMENTARY. Everything is a struggle and the place most visited is guest services, which is unpleasant and always treat you as a thief and always trying to take advantage of everything and never listening to the customer. Every service that the cruise offers, such as bowling, F1 simulator, VR, etc, THEY ARE ALL EXTRA, in other cruises almost all of them are complimentary and again with all this Italian pirate line, it´s a disaster About shore excursions is a mess, we had one handiccapped passenger in our group and they treated her like if she was cattle, never helping and without providing any service (By the way they got off the cruise 2 days early for this whole nightmare) The disco is next to the kids club, so by the adults only time, you can see a lot of teenagers under 18 that are also drinking alcohol without any control or security, congratulations again to the mastermind of the ship During the cruise they charge you a fee per person per week without notice and also when you complain, they don´t remove it unless you ask them to (70 euros per person per week) so is a bunch of money per cabin and also forcing you without asking. Even if you paid all the services and gratuitites in advance as we did. The payment is another issue, the currency exchange from euros to usd they just steal 5% in exchange difference, and also the payments go through a machine, which is a mess, and if there is a bill that the machine doen´t take it, nobiody in the ship helps you or exchanges you the bill. They don´t even do transactions out of the machine. And they call it smart ship... We had a nightmare and a hell of a week, so if you are planning to take this cruise, forget it, go with another cruie line which will be much better Read Less
Sail Date December 2019
We booked as a last-minute vacation for myself, niece and nephew, who has never cruised before. They wanted the location and itinerary. While booking, we realized we must pay for travel insurance for 3 when we wanted for 2 cruisers only. ... Read More
We booked as a last-minute vacation for myself, niece and nephew, who has never cruised before. They wanted the location and itinerary. While booking, we realized we must pay for travel insurance for 3 when we wanted for 2 cruisers only. Our cabin was selected for us! Then, upon embarkation, only 2 wanted the beverage package, but we HAD to pay for 3 ( all members in the cabin), which was in excess of $300 for someone who absolutely did not want and used the package!!!!! On the online itinerary, we did not understand that there will be tours for Dubai, as they were not listed. We also did not know disembarkation could have been done until 2 days after docking! Then 2 days before boarding the MSC Bellissima site was closed. We could not reach anyone! Even though we paid for the beverage package, we could not use any drinks in the mini bar in the room without incurring a charge. Toiletries were limited to wall-mounted pre-filled dispenser. The Medical Office is closed at certain times. If the Doctor has to come out, it will be a charge of $160 euros! With so many persons on board, should this vital department be closed? The shows presented were too short. (30 minutes) Now, the staff were all courteous, helpful and knowledgable!!! Everyone were approachable. Our dining room staff were very intuitive and assisted with our selections. We loved the music played by the staff for the Birthday wishes! The ship was nicely decorated for the holidays! Love the public areas. The shore excursions were well planned and informative. Loved them. Read Less
Sail Date December 2019
The main reason we chose to go on this particular cruise was to go somewhere we'd never been before on a new ship. This trip was booked in October 2018 with Tour America..At the time we were told that flights would be allocated at a ... Read More
The main reason we chose to go on this particular cruise was to go somewhere we'd never been before on a new ship. This trip was booked in October 2018 with Tour America..At the time we were told that flights would be allocated at a later date. This later proved to be a huge mistake. We were only informed of our flight times four weeks prior to departure, The aforementioned travel agency then informed us that the cruise ship company booked all the flights and travel arrangements. This meant that we had to disembark at three am on the last day of our cruise for a 07.10 flight rather than a flight at 14.00 that I would have booked if we had have been left tour own devices. Our on -board experience was largely positive with a few exceptions. The dining experience package that is offered proved to be a huge disappointment. Even after paying extra you are allowed order off a limited menu. The food in the Tapas was sub standard to say the least, The limited fare on the menu in The Butcher cut was however nice though you still could only order one side with everything else charged as extras. The menu on offer in the French restaurant was terrible .The main difference were the waiters who made the whole experience an extremely pleasant. The excursions however are a totally different matter. On the whole they are far too expensive for what's on offer. The trip to the Ritz Carlton was a huge disappointment. You are brought in through what can only be described as the service entrance.. Then you are shown to the beach. You can however use the pool and jacuzzi as well as have lunch far away from their normal guests. The whole trip lasts 6 hours including transfers at a cost of 128 euros each. Extremely expensive way of being treated like a second class citizen.The entertainment was very poor with an extreme Italian bias. The Barmen in every bar were slow and wouldn't survive 10 minutes in a Dublin pub. we put the 22 DEC for travelling because the 20 option was not there. Read Less
Sail Date December 2019
Too big, too many people and badly organized. From the moment you have your cruise card in the terminal you are pestered to buy this package and that package. The ship is stunning but the staff need more training in all areas. The cabin ... Read More
Too big, too many people and badly organized. From the moment you have your cruise card in the terminal you are pestered to buy this package and that package. The ship is stunning but the staff need more training in all areas. The cabin was very nice with a balcony, when we arrived at 1pm there was no toilet rolls, no TV remote and a smell from the bathroom. They do not supply tissues or any other nice things in the toilet.The steward was useless, he asked at 6pm was everything ok. At 9pm we were still waiting for our suitcases. I happened to look along the corridor and seen a guy pushing his own case along into his room. We went along to the lift area and the cases were in metal cages with only 2 guys to sort them out. We managed to retrieve our cases, my god on holiday and having to look for your own cases. We missed the restaurant as we didn't feel it appropriate to go with shorts on. Ate in the cattle market (sorry the Marketplace) what a disaster this place is a complete rabble and impossible to hear yourself speak. Hard pushed to get a table. The meals in the Light house restaurant very mediocre, no glass of water here you have to buy a bottle. No tea or coffee after your meal. The week didn't get any better we will not cruise again with MSC they are very unorganized and some of the staff quite rude. Read Less
Sail Date December 2019
I choose this cruise as it was a large group booking. The ship was absolutely beautiful, the attention to detail in the construction and decor was apparent throughout. There are so many areas to take pictures. This is where the beauty ... Read More
I choose this cruise as it was a large group booking. The ship was absolutely beautiful, the attention to detail in the construction and decor was apparent throughout. There are so many areas to take pictures. This is where the beauty ended. This was my first time cruising with MSC and I will never cruise with them again. The level of customer service was horrific. First thing you should know is that everything is based on your package and not your room. I paid for an ocean view and my friends paid for a balcony. because we opted for the Bella package we received what I called sub service. My room was an obstructed view, some of my group who actually paid less for an interior were upgraded to better rooms than myself because they had the Fantasica package, How does that make sense? I honestly felt that MSC nickled and dimed us for everything. Shows, Food, and Excursions. They weren't honest in their operations. MSC if you read this please note that customer service is very important. Your staff were ill equipted to deal with complaints nor did they assist clients with compliatns ....which were many. I witnessed several unsatisfied clients. Normally. I struggle to offset the weight gain during a cruise. Not this time. I actuallly lost weight during my cruise. The food choices were so poor that I concluded that they were trying to drive us to the paid options. The ports were great with the exception of Sir Bani which we didn't visit due to rough seas. i also question that as I didn't witness any issues. I was told by another cruiser that this might be the norm.. MSC? is there something we should know?... So points for a lovely ship. but negative for food, post booking charges, customer service, room assignment and overall honesty. 7 euro for ice cream . Really??? Oh did I miss overall staff friendlyness. with the exception of my steward .. did anyone say hello? Read Less
Sail Date December 2019
We made the Eastern fairy tale cruise on the MSC Bellissima liner from 30.11.2019 to 07.12.2019 on the route United Arab Emirates - Oman in cabin # 12109. First of all, I would like to thank MSC Cruises from the bottom of my heart for ... Read More
We made the Eastern fairy tale cruise on the MSC Bellissima liner from 30.11.2019 to 07.12.2019 on the route United Arab Emirates - Oman in cabin # 12109. First of all, I would like to thank MSC Cruises from the bottom of my heart for the opportunity to get an excellent external cabin with a Fantastica balcony under the Fortuna program. The rest of the cruise is thought out perfectly-from the first minute at the entrance to the last when parting with the liner. The entire staff performs their duties flawlessly, with a smile and attention. Thank you to the staff of the Lighthouse restaurant (table 472) for their excellent cuisine, and to the waiters for their prompt and courteous service. The buffet at the Marketplace Buffet restaurant is impeccable in terms of the menu, the quality of the food prepared, the abundance of fruits, pastries, sweets, and drinks. We would like to thank all the animators, especially those who work on the open deck # 15. Evening rest is full of variety. Theatrical shows are staged and performed at a high professional level. I would like to mention the voices of the performers, and especially the dance group for their incendiary skill and artistic choreography of the numbers. When we visited the Bellissima Lounge bar, we were happy to listen and dance to the tunes of the Aquarium Party Band. But I especially want to thank the musicians of the Latin Summer band, who performed every night at TV Studios&Bar. We are fans of Spanish-language music . The Latin Summer ensemble conveys the unique flavor of Latin American performance culture with its compositions. Special thanks to the organizers of the holiday on the Sir Bani Yas island . A big surprise was the perfectly organized food on the island. The Eastern fairy tale cruise with its name perfectly reflects the feeling of uniqueness of fairy-tale emotions from being on the MSC Bellissima liner . Read Less
Sail Date November 2019
The Ship overall was great, nice kids activities and shops. BUT, the service was really bad all over the ship, food was average at best and constant pushing the extras, for example photo sessions was really annoying. Cabin 14075 with ... Read More
The Ship overall was great, nice kids activities and shops. BUT, the service was really bad all over the ship, food was average at best and constant pushing the extras, for example photo sessions was really annoying. Cabin 14075 with balcony was small but funtional with 2 children, no sun in the balcony though. Service in the cabin was poor as well, towel problems, no hair contioning or other aminities or nice extras - very plain in the Aurea class as well. Spa massage was very professional and nice, hair dresser too. Shore excursion was ok, we did the Abu Dhabi safari tour. Everything nice was with extra cost, like kids VR adventures or Formula 1 and they weren’t worth the money - 10€ per 5 minutes. Pool areas were quite nice, kids playrooms as well, entertainment we didn’t see as we went to bed quite early. We can’t recommend the ship. Read Less
Sail Date November 2019
My husband and I have been travelling for over 30 years and this was the worst holiday we have ever had. The Staff and crew are disorganised and poorly trained in there jobs. They have no customer service skills at all. Most looked ... Read More
My husband and I have been travelling for over 30 years and this was the worst holiday we have ever had. The Staff and crew are disorganised and poorly trained in there jobs. They have no customer service skills at all. Most looked like they didn't want to be in the job and were reluctant to talk or smile and it came across as they were only there to get paid and tour the world. Not at all helpful in any way. From the time we arrived at the port with the embarkation disorganisation we hoped it would improve but sadly it got worse. When we finally got on the ship no one was there to tell us where our cabin was and we had difficulty finding it. When we made it to the room we were impressed by the cabin. It was clean and spacious. We requested early dining and even on our documentation we printed out before we left home it stated early dining at 5.30 pm ...only to find when we arrived we had been allocated 7.45 dining. We went to the restaurant and requested to change and was told there were no vacancies yet other members of our party were given the earlier time..no questioned asked. We were surprised that you had to pay for still water in dining rooms...Never had this before..surely for customer relations MSC could afford a glass of water with meals. On three occasions in the dining room the meal was not edible but if we went to buffet they closed at 8.30 and all that was available was pizza. My husband asked for french fries the second night of the cruise and every night he received fries no other vegetables even though we said no fries. Then they started giving me fries as well which I said no too but received them anyway.. Our cabin was cleaned daily, the bed made and bins emptied but the lid of the bin was dirty with spilt soft drink when we arrived and was still spotty on day 17 so not cleaned at all. Our balcony was only cleaned once during whole ship balcony cleaning. On other occasions the top decks were being cleaned and water was cascading down onto our balcony so we had to close the doors and stay inside. We were charged movie fees for movies which we didn't use and when we went to guest services and said we didn't use this facility and the girl , who was very rude, said we must have. We said we flicked through the titles but she insisted that we had confirmed the movies. WE know we didn't and then after much discussion she said she would delete it but next time we would have to pay no matter what...So we turned the TV off and didn't use it again. As for Zoe that was a complete waste of time. Very limited responses. There were no tissues available in the cabins which surprised us as with the amount of clients that had coughs and colds on board. The buffet was a nightmare there was no hygiene at the doors and people were coming in from toilets etc to food.unacceptable...The Europeans on board were terrible for picking up food with their fingers from the buffet and putting it on their plates then returning it to the buffet if they saw something they liked better further along the line. There was no one available to monitor the buffet lines.The buffet closed at 8-8.30 each night which was crazy considering there were over 4500 passengers on board..Surely it can be left open to say 10.00pm. The entertainment was average and it is the first time we have ever had to book and pay for the entertainment. On sea days there was nothing to do unlike other lines. The pool deck staff spoke in Spanish or Italian all the time and for us english only speaking we had no idea what was going on. MSC Tours...What can we say...very expensive for what was provided. Our introduction to Dubai tour was a shambles. We had a bus trip through some very ordinary streets ,Museum with about 500 people crammed into a confined space, a mosque which we were informed we couldn't go inside as MSC didn't have enough time to organise that component then a quick trip back to the ship. a 4-4.30 hour tour with us leaving the port at 3.30 and returning before 7 pm. We lined up at shore excursions for over 30 mins to complain and didnt get served so cut our losses and left. Others in our group got the hop on hop off bus outside the port and had all day for less cost. So make sure you check costs of outside tours before booking with MSC...most if not all ports had taxis and mini buses etc. Prices for all were about half the cost of MSC. The day before we left the ship I had Euros which I hadn't spent and went to guest services to pay off our account. At NO Time was I told that the account would be closed. The staff on the disembarking station were rude as well every time we left the ship and came back we were met with a very gruff grab of the card (snatching) and he would throw it back at us...it became a joke between the passengers as to how hard he could snatch and throw the cruise card at us......not good.... On leaving the ship on the 30th we got to the exit and my card brought up a RED screen and the person said I couldn't leave the ship until I had paid the Account...I was very embarrassed as he said it so loud and every one in the line heard but he didn't say that only 12.25 Euros that was owed. WE had signed a pre authorization form in our check in and assumed that this covered any balance owing when we left the ship..NO ...So we had to go back to guest services to pay the balance. We waited over 1/2 hour to be served( with all the new passengers the queues were very long)..We were served by a young boy who spoke very little english and had no idea and kept saying as we were new passengers we had to authorise our credit card. After getting very impatient trying to explain we were leaving the ship and had a pre authoration for our credit card to be debited with the balance owing...I asked to speak to someone else and then waited another 17 mins until someone else came. we were told that because we paid some of the balance in cash it had cancelled the pre authorisation. Why bother with pre authorisation if it doesn't work. I was told to pay balance but they wouldn't take Australian or American dollars which was all i had. After waiting more time finally someone in the office saw some sense and pressed a button and reactivated the pre authorisation of my credit card. We were told that we should have been told that this scenario would happen...again lack of staff training and customer service skills.Needless to say we missed our transfer and had extra costs with taxis etc... I am sure that there will be lots of negative feedback from this cruise as every one we spoke to had numerous complaints ..there was no atmosphere on board, the staff unhappy and rude, the MSC line was out to money grab on every opportunity available... All in all a horrible cruise and very disappointing as we were looking forward to it so much.. I would have like and expect MSC to compensate us for having to deal with all the problems we encountered but we will NOT hear from MSC again...They have our money..and don't care As for recommending MSC to our friends NO...we will be telling them the truth....For one bad experience the customer will tell ten people ...I will be telling my network which is extensive...through facebook , trip advisor and cruise critic as well a letter will be forwarded to MSC head office. We will not be cruising with MSC again... MSC NOT FOR ME Read Less
Sail Date November 2019
Having now completed 7 cruises over 8 years with MSC we continue to enjoy the multi national experience both on board and counties visited. This cruise will rank as one of our favorites great ship great food fantastic crew and many happy ... Read More
Having now completed 7 cruises over 8 years with MSC we continue to enjoy the multi national experience both on board and counties visited. This cruise will rank as one of our favorites great ship great food fantastic crew and many happy memories. Aurea experience anytime dinners great fun with food well presented attentive service by Rico our waiter and personally treated every night by one of the Restaurant managers Antonino from Sorrento. Buffet was good with a variety of foods available to suit all tastes cheeses cold cuts were all high quality with ethnic foods reflecting current port of call Speciality restaurants Butchers Cut magnificent ...went back twice French Restaurant great experience yummo Theatre only small for this size ship so getting to the free shows takes some advance planning Sky lounge after dinner is great as well as the Studio lounge Overall great experience with next MSC cruise booked for 2021 Read Less
Sail Date November 2019
My husband and I chose this cruise as it covered the Med, Suez, Petra and Ports in the Middle East. We arrived in Barcelona for check in which took 3 hours as there were so many people boarding and not enough staff to check us all in. ... Read More
My husband and I chose this cruise as it covered the Med, Suez, Petra and Ports in the Middle East. We arrived in Barcelona for check in which took 3 hours as there were so many people boarding and not enough staff to check us all in. The cabin was nice, double bed, sofa bed and balcony. The staff in the sit down restaurant were from Bali and all very nice people and very good at their job. The food offered at the restaurant was of acceptable standard, and the wine very nice. But then we get to the ship itself..... there was noise and loud music playing everywhere, no where to sit quiet and read a book....only on your own balcony. You cannot walk to the front of the ship as this is reserved for the Yacht Club only. The announcements were done in 6 or 7 languages and one announcement went on for 50 minuites in all of the languages!! The "organisation" of the excursions was somewhat chaotic....the Market place buffet was awful, not the food or the staff.....the mass of people all trying to grab food.....like, really!?!? The volume of thousands of people all talking made breakfast and lunch there AWFUL. The pool areas were just a mass of sunbeds crammed in, every bed touching the other, so you had to chose your area very carefully! We feel that all MSC have chosen to do, was to cram in as many paying passengers (Cattle) as possible on to this Ship...completely forgetting there are other aspects customers expect when cruising. The entertainment was hit and miss. Some good shows, but some a bit weak. Cirque du Soleil was very good. No, I will not be going on any MSC Cruise again!!! Read Less
Sail Date November 2019
Boarding rather good and smooth. First contact with on board photographers: bit agressive and pushy. First vieuw of the ship: bling/bling, modern, cold feeling, huge.... few places to take a drink, to sit down and relax (in case of winter ... Read More
Boarding rather good and smooth. First contact with on board photographers: bit agressive and pushy. First vieuw of the ship: bling/bling, modern, cold feeling, huge.... few places to take a drink, to sit down and relax (in case of winter or bad weather). Cabin (balcony) clean. Size: a little bit small and cramped. TV very good with BVN for the dutch speaking. 'ZOE' is like 'SIRI'... only standard questions you can find on the internet. Balcony nice with 2 chairs and a little stool. Bathroom small with pump showergell and shampoo. No paper tissues. Shower good with nice hot water. Market place very crowdy but with a little effort always a place to sit down. Choice for breakfast good, lunch rather poor. Little bell on the table to call a waiter. Plastic glasses and plates (!!) brrrr. Dining in Cerisier was rather good, not great. Lots of tables close to each other. Very noisy. Real plates and glasses this time. Simple dishes. Had the eays drinks package incluced in our cruise price. What a joke! You get to pick everything below 6Euro: a few cocktails with standard alcohols, alcohol free cocktails, Heineken, 2 white, 1 rosé, 2 prosecco's and 2 red wines. Everything else you must pay! A drink of 6.50Euro: pay the total amount!! So not only the 0.50Euro above your 6Euro limit. RIDICULOUS! And a lots of their drinks are priced.... 6.50Euro. MSC pushes you in the direction of an upgrade... The shopping area is nice to wander around. Lots of speciality restaurants with zero people in them... a waste of nice places to sit and enjoy the cruise. Cirque du soleil is good, not like a big production but it was OK. Drinks were awful. Area with glides and waterfun looks very nice for good weather conditions. Shall we travel with MSC again? In Yacht Club probably, in other cabins... don't think so. Read Less
Sail Date November 2019
The cruise taken- Genoa to Dubai 16 nights. I was aware from the start when booking this cruise that 9 days would be at sea. Having taken over 80- cruises, that's fine by me. Unfortunately it's a shame MSC didn't ... Read More
The cruise taken- Genoa to Dubai 16 nights. I was aware from the start when booking this cruise that 9 days would be at sea. Having taken over 80- cruises, that's fine by me. Unfortunately it's a shame MSC didn't provide us with much in the way of keeping us occupied! In my opinion the first of what you might call a decent show wasn't provided until the 6th night? Activities during the day were so limited, I became very bored very quickly! I went to every lecture, that on the whole were very good, but come on, you have a captive audience, give us some variety! The ship looks nice, as with all their modern ships I would describe the decor as Italian glitz! Having said this the promenade looked nice, but functionally didn't work? Large area's of space were filled with services that hardly anybody used, e.g, a huge chocolate shop//cafe and over priced shops. Unlike Royal Caribbean, who's Royal Promenade, buzzed with life every evening as they have a pizza and snack bar, the food provided was free and Irish pub that brings people together! I agree with other comments made about the staff also, who didn't seem to work well as a team or make much effort to be chat with passengers. On attending a welcome back party the officers didn't seem to want to mix with passengers and the captain spoke to us from the seventh floor, while we were all the 6th! For a cruise in the med this maybe less noticeable, but MSC, need to work much harder at providing good customer service and not appearing arrogant! Read Less
Sail Date November 2019
Staff in the Lighthouse restaurant were fabulous and service exceptional, in particular Iveth Valle and Ovilen Pumbien. Our cabin attendant Juli Antara was also amazing. Trushant Ligam from masters of the seas was a very professional ... Read More
Staff in the Lighthouse restaurant were fabulous and service exceptional, in particular Iveth Valle and Ovilen Pumbien. Our cabin attendant Juli Antara was also amazing. Trushant Ligam from masters of the seas was a very professional employee & always remembered our name and our family members. Eka was also very efficient and very new to the ship. These staff were very accommodating and work very hard. The negative experiences for our family was the attitude of majority of passengers, rude and pushy and at times staff just let them push in even when there was a line. Hygiene is important and staff were not able to enforce this in buffet and restaurants, and people would wash there mouth out in the sink where you should be washing your hands!! Disgusting! too much up sell, I felt sorry for the staff who literally stalked you to upgrade or buy something. If people want to buy something extra they will. We had access to the spa as part of our package and were still hounded as we walked out. We had the drinks package and to our shock this was not unlimited as advertised. Of course, again we had to pay extra as the limit was $5 euro for a glass of wine, and of course there were two to choose from (the cheapest and most horrible wines) and all others were at least $5.50 euro. Very strategic tactic to con paying passengers. After a week on board I became very unwell, visited doctor and was diagnosed with chest infection and treated with medication and antibiotics. I also suffered sea sickness and asked to change rooms, to a lower level as we were on 13 and was told that we could not downgrade. Again, how ridiculous when we had already paid and I was not asking for money back. We were very excited when planning this trip and looking forward to cruising on the new ship and it is a shame that we felt so let down. There was no where to sit and enjoy the outdoors, the front of the ship is closed off to those who can afford it and the outside area at the back is way to small for all the passengers on board, and the designated smoking areas were not enforced. I would hate to be be on the ship when all the children would be on, another 1000 people would make it even worse. I understand that the company can not control the behavior of passengers, but the lack of consideration to people when seeking assistance is very unhelpful. The main customer area was staffed with unhappy and unhelpful staff who always appeared that they did not want to be there, again these staff are key to the service and who ever managed this team perhaps needs some help in increasing staff morale. We have cruised on many cruise lines before and I know that it is probably not been worth writing this review. However, I would really hope that the staff I have mentioned above are made aware of what a great a job they are doing and how grateful we were as they made the cruise for us, funny how it only takes a few people. MSC please take more time to care for your staff and for the people on board and not use it as an opportunity to make more money. Read Less
Sail Date November 2019
Itinerary was very good Barcelona to Dubai via Suez Canal. 19 days so plenty of time to check out most things. Embarkation at Barcelona was a nightmare. Three hours to board & no organisation in terminal what-so-ever. Cabin very ... Read More
Itinerary was very good Barcelona to Dubai via Suez Canal. 19 days so plenty of time to check out most things. Embarkation at Barcelona was a nightmare. Three hours to board & no organisation in terminal what-so-ever. Cabin very good. Dining in restaurant & buffet very good. No complaints about the food at all. Entertainment was poor, especially for a 19 day cruise. Same trio or quartet in two of the bars every night. In the Sky Bar it was the same trio every night, singing the same songs every night!!!! I would class a lot of the entertainment as self creating. Watching people dancing or watching people learning to dance. Theatre shows were of mixed quality. Cirque Du Soleil was very good. We went to the 2 different shows they put on. The large screen by the pool showed, for example Duke Ellington in concert, they were all very old videos! We went on 3 excursions from the ship. Two were very good, but one was an absolute nightmare. On this one, at Muscat, the guide was a disgrace! 1) Didn´t know how many people should have been on the tour, so put everyone´s name in his table & then we had a roll call after every stop. Should have known the expected number & then do a headcount! Started off the excursion by asking if everyone was there !! 2) 2.5 hours late getting back to ship, so we went from 9:30 - 16:30. He gave us a bottle of water to keep us going, nothing to eat. Held up by waiting for non-existent people. 3) People at back of coach could not hear him, as we set off from ship. He turned the volume up, but that didn´t help, so he switched the whole thing off & we never heard another word from him on the coach all day. I went to MSC Excursions to let them know what a disaster the excursion had been & took time to write everything down. I wanted them to know so that they did not employ this guy again, as I didn´t want anyone else to waste their money. The lady on the desk did not seem interested, and told me to go to reception to ask for a refund. I told her that I was not doing this to get money back, but for the reason I explained above. Only when I said I wasn´t after a refund did she show any interest. I have not had any response from MSC Excursions. Overall, enjoyed the cruise, but some things need improvement. Read Less
Sail Date November 2019
We bought this as a package that included flights. We looked forward for over a year to a beautiful new ship and watched the progress of its construction. Sadly the anticipation was the best part. Bellissima is a huge ship that crams in ... Read More
We bought this as a package that included flights. We looked forward for over a year to a beautiful new ship and watched the progress of its construction. Sadly the anticipation was the best part. Bellissima is a huge ship that crams in as many cabins and people at the sacrifice of public areas. There are never enough seats in the public areas although there are tables available, the lack of seats makes it difficult to find a spot. The deck chairs around the main pool are crammed in and always seemed to be reserved even though this is supposed to be a no no. The main pool deck 15 has the smoking area so it stinks of cigarettes. There is always entertainment there, if you call it that, and games with only a dozen or so participants at all times. It’s very loud and in your face, so a quiet time around the pool is not possible. The other very small pool at the rear is better but again lacks seating. The music here is over loud speakers and could be softer. There’s a bar here but again lack of seating and also a smoking area. Bar staff overall on the ship are rude or indifferent, and lack the necessary skills to operate a bar. The bars are also lacking in seating, with so many guests onboard and nowhere to sit. The so called adults only bar was out of order at least twice when we tried that one, and one of the bars only had drinks above our drinks package. Now regarding the drinks package. We bought the easy package a year out from the cruise. We have friends who sailed earlier this year on another MSC ship who were able to have drinks up to €6.50......so they happily had Jameson’s on their cruise with no problem at any bar. MSC are very misleading in their description of the packages and describe a selection of spirits, cocktails and wines. We were aware that the beers included were Heineken and found also Amstel light, which is ok. The selection of spirits however is bottom shelf Bells whisky, Vodka, Gin and bottom shelf Rum. No bourbon, which is my drink. All of the decent drinks were €6.50 but our package was up to €6.00 and no exception. We can only assume that MSC have changed that between the time of our friends cruise and ours. The cocktails aren’t cocktails, they are mixers like G&T and Vodka and orange, but we did find a way around it. If you are stuck on the easy drinks buy your non alcoholic cocktails and a shot of rum etc with the mixer separate and just mix it in! When we questioned the drinks package all they were interested in is upgrading your package for an exorbitant amount of money. We would’ve been better off paying as we go. Bar manager Tafseer Said did his best to rectify our issues with the bar and whenever he saw us he always checked that things were ok. Chocolate bar a huge waste of space that could be better accommodated with, say a lounge area, as lots of chocolate on display but no one in here buying. The massive casino is just another attempt at making money and could’ve been a quarter of the size as hardly anyone using it. Obviously an indoor smoking area which was offensive. Again that would’ve given more nice public area. No library or place to have a quiet read. Cirque Du Soleil was a amateurish performance and the so called cocktails were a choice of non alcoholic mai tai, gin and tonic or rum and something. NOT COCKTAILS as described and they were awful with most people not drinking them. Dining.....we didn’t eat in the animal farm buffet although did a walk through a couple of times. As a Coeliac I needed to eat in the main restaurants. A plus is that this is a Coeliac certified ship with a Gluten Free kitchen. I was served only by the head waiter at all times and every effort was made to accommodate this without exception. Yoseph in the the main dining and Marcelo at breakfast. I usually skipped lunch but on one occasion did use the restaurant for lunch. We found the service slow here and they charged for a bottle of wine rather than a glass on our package. My advice is to keep track of the charges as there were a few mistakes made and other guests had the same issue. The evening meals were nice but towards the latter part of the trip they became mundane. Service however by Greisy Maria in the main dining room was excellent. If you are Coeliac you will have no worries here. My only issue is that the buffet could have some dry pre packaged crackers gluten free so that a light lunch with, say cheese and lettuce could be had. On the Hurtigruten line this was accomodated. I do carry my own rice crackers however and I would recommend doing this. The cabins are a little smaller than the MSC Poesia which we have sailed on before, but quite comfortable. It’s strange but on a new ship things like the lounge looked really old and I can’t help but wonder that it may have been fitted out with things from another ship, maybe having a refurb? Bathroom a little small esp for larger people but quite adequate. Shower was nice and hot with a good amount of pressure, . We are both small so it wasn’t any great issue for us.The cabin boy was warm friendly but needs more training. Lots of dust that wasn’t attended to both in the cabin and bathroom and on a few occasions I had to leave a note to replenish the soap. No big issue though. Beds were always well made and comfortable. We were on deck 11 in a balcony room and had a little verandah with two chairs. One major bone is that they don’t provide Kleenex tissues in the room!!!! Now this may seem mundane but when you have to waste your time in ports looking for a supermarket to buy tissues then it’s an issue. Even a lowly two star hotel motel provides tissues, so a beautiful new ship not providing them is ridiculous. Is this their way of cost cutting? The cabins are built with a slot for them and there were many complaints about it. We had to use toilet paper when we ran out of our own......really poor! The entertainment in the theatre was, for the most part, quite good except for Daniel mime! I’m sorry for the artist but it was terrible. A children’s matinee would’ve been more professional. Lots of people walked out, including us. We gave him a second chance another night but it was equally awful. I felt embarrassed for him. The opera was boring as the songs weren’t known songs as expected. Most of the shows we’re pretty good though. Again the lack of public areas was an issue after the show there was nowhere that you could get a seat for a drink. Very crowded and few seats. This ship is very poorly designed and this view was shared by many guests of more than one nationality. One English lady said “For a beautiful new ship how do they get it so wrong?” That sums it up. There were long queues at guest reception at all times. Unfortunately we had occasion to complain about several issues including returning to our cabin one night to find someone’s luggage in our room. This was met flippantly with a ....it’s not your luggage question..... when my husband went to reception about it there was a very distressed Italian man gesticulating about his lost luggage and when my husband approached, the staff member gave him the hand and said he’s busy, upon which my husband said if this is about luggage, then I have it! The public area toilets weren’t serviced well with a lack of soap and toilet paper. Hand sanitizer wasn’t enforced esp when entering food areas. I remember on the Poesia there were staff at the entries making sure this was done. Had occasion to speak to the Voyagers club woman. What a rude pig of a woman she is. Excursions were disorganised with us finding ourselves on mixed language buses even thought we were at the meeting point well before time. Other English speaking were on English speaking buses so we looked like we were the leftovers. Annoying. Also the timing was ridiculous with our bus always last even though all guests were onboard. In Muscat we were half hour past the time of the Mosque being open because of this. Rome Baroque tour was good with a good guide. We didn’t see Marseille as apparently weather didn’t permit docking although the weather appeared fine and sunny. We docked at Toulon instead which is a little village. Nice enough but not Marseilles. Some people had booked independent tours in Marseilles so they forfeited. Whilst the MSC excursions are more expensive and not always fantastic, we felt that it’s a safer option as if there are any issues like this the MSC are liable. Khasab is a total waste of a day. There is nothing here except a few shops all with the same stuff, and all run by Indians. It’s a grotty little nothing. Don’t know why they even dock here. We had a long stop and yet a port like Heraklion we only had four hours. The queue to re board at Khasab was two hours standing in the sun as they only had three tenders operating for five thousand people. Tempers were frazzled to say the least. Unfortunately for us we are booked on MSC again next year but only seven days. We traveled on MSC Poesia in 2011 and this was a good experience compared to Bellissima. On the basis of this cruise, had we not already booked, we will never use MSC again. Read Less
Sail Date November 2019
3-day cruise from Barcelona to Marseille and Genoa and back again. We choose this short cruise so we could relax and really enjoyed the ship as we have already visited these ports. Way more of a party vibe on the ship than Divina with ... Read More
3-day cruise from Barcelona to Marseille and Genoa and back again. We choose this short cruise so we could relax and really enjoyed the ship as we have already visited these ports. Way more of a party vibe on the ship than Divina with the long mall I liked this a lot but I also loved how the bars intertwined into one on the Divina. I felt the casino in Divina was a bit more classy? Staff on Divina slightly more friendlier but everybody we encountered on Bellissima was lovely. Great food second portions in the MDR no problem at all. Good cocktails and cabin was really comfortable. Chocolate cafe had the most divine chocolates ever. Anyone know where you can buy a 5 litre of the msc soap addicted to the smell of it!!! F1 simulators were such good fun shame they were only open in the evening time. Read Less
Sail Date November 2019
MSC Bellissima Ratings
Category Editor Member
Cabins 5.0 3.9
Dining 4.5 3.4
Entertainment 5.0 3.2
Public Rooms 5.0 3.7
Fitness Recreation 4.0 3.6
Family 5.0 3.6
Shore Excursion 4.0 3.1
Enrichment 3.0 2.6
Service 4.5 3.5
Value For Money 4.0 3.2

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