We have been with TUI many times before but this last trip has been the worst.
From the start the Covid pass checking process was a shambles, you couldnt here the safety video and the whole thing took to long.
The standard of food on offer in the buffet has gone down in my opinion, from the meat selection to the standard of cooking, even the vegetables were not cooked properly, the selection ...
Very pleasant cruise around the Canary Islands.
Ship and facilities and organisation was fine.
Food good, but we aren't particularly fussy eaters, and so was fine for us (plus made frequent use of late night buffet!)
Staff (as always on Marella) were excellent.
4.5 stars (so shows as 4 above, but was almost a 5) and perfectly fine for those of us cruising on a budget (all ...
Did a stay and cruise. Tenerife and the Canary islands. Once again same as 2020 food in hotel far better than cruise, this never used to happen. Waiter and bar service, can't criticise the staff they work very hard. The staff numbers are well down on the day when they were owned and run by Thomson or Island Cruises. The shows, again the singers and dancers were very very good, it's the content its ...
Chose this Adriatic cruise as tge highlight was Venice which was subsequently cancelled as could not dock there - we were told this after forking out thousands of pounds) You could choose to travel for 6 hours plus to get there in a day but we chose not to. Eve entertainment was okay but all other was appalling. Dirty plastic glasses everywhere, food just okay. Service was abmissal and covid ...
We chose this cruise lines because prior to Covid in 2019 we went to the Western Caribbean and had an excellent time and expected the same standard this time round - not so - very poor in every aspect - definitely dumbing down..
Shows were poor; Food was adequate - nothing special'/ drinks were poor beyond words - watered down - trips were too expensive and everything had been paired back ...
We have never explored the Eastern Med/Adriatic and were looking forward to seeing new countires and enjoying cruising as we have experienced cruising before.The airports going and returning were manic,queues /delays and yet more queues.The Marella Explorer, crew and staff were excellent,but the ship was tired looking.On arrival to our cabin there were stains on the settee the bed was lumpy and ...
This cruise was a birthday present for our granddaughter. She chose this because it went to all the places she wanted to visit. This is our 26th cruise and have experienced many cruise lines but would not cruise Marella again. Butlins at sea it certainly was. Tui flights there and back were a nightmare, we flew from Leeds Bradford and noticed other companies were not having delays and baggage ...
We chose this cruise because of the itinerary and we had two amazing cruises on marella discovery pre COVID. One of the things we loved on discovery was the amazing shows in the theatre every evening, the "shows" on Explorer were dismal, every night there was six very average singers attempting to put on a show on an empty stage. People were leaving the theatre every night, it was embarrassing ...
Chose this cruise as had previously been on west Mediterranean trip and had enjoyed most things about the ship. Many aspects of this east Mediterranean cruise were quite disgraceful. Bed linen, towels, pillows were so over used, I couldn’t tell whether they were clean or not. Plastic glasses at pool bars had been in dishwasher a thousand times so were scratched and stained and sometimes there were ...
We chose this cruise as we wanted to see the islands of Greece and Turkey. The staff on this ship were so friendly and helpful, especially the hospitality we received from 'Samiro' who worked the pool deck during the day and then the Squid and Anchor bar in the evening, such a gentleman and was very attentive to us.. The food on the ship was lovely and there was always something to cater for ...