2 Helpful Votes
Sail Date: April 2017
This was my first river cruise and I wanted to see Germany, the castles and the vineyards. Everything about this cruise was first class. I loved it all: the daily walking tours, the food, wine tastings and getting to know other passengers. ... Read More
This was my first river cruise and I wanted to see Germany, the castles and the vineyards. Everything about this cruise was first class. I loved it all: the daily walking tours, the food, wine tastings and getting to know other passengers. Sailing with Viking was an experience to remember. They had some cooking classes that were fun and the coffee and cookie bars were delightful after coming back from a walking tour. We added on days in Zurich at the beginning and Paris at the end. The tours there were also very well managed, including walking and bus tours. All of the tour guides were very knowledgeable and they got me interested in learning more about the regions. Checking in and out of the hotels was easy and I felt like all of the Viking team members cared about us. I can hardly wait to see the Danube now! Read Less
1 Helpful Vote
Sail Date: April 2017
My wife and I had wanted to go on a river cruise for many years.We chose to do the before and after stays and everything went very well. The river ships are very nice and the cabins are wonderful. The choice of food is just right. The ... Read More
My wife and I had wanted to go on a river cruise for many years.We chose to do the before and after stays and everything went very well. The river ships are very nice and the cabins are wonderful. The choice of food is just right. The coffee and tea service was nice addition. The local guides for the excursions are very knowledgeable. Good mixture of excursion types and destinations. The cabin was nice and well tended to. Amenities in the room were superior. We liked the deck off our room and used it on most days or evenings. The crew are most helpful,hardworking and attentive. They are really there for you and will do anything in the power to assist everyone. The Rhine River in the spring is perfect. We were lucky to be able to meet up with our cousins who live in Switzerland. This was an added extra that helped us select this specific cruise. Thank you Viking Cruises!!!!! Read Less
3 Helpful Votes
Sail Date: April 2017
It was on part of the river that we sailed our last Viking cruise but could not see anything--the castles on the Rhine--because it was pouring rain and very low on the water clouds/fog. And it was a chance to travel with friends and go on ... Read More
It was on part of the river that we sailed our last Viking cruise but could not see anything--the castles on the Rhine--because it was pouring rain and very low on the water clouds/fog. And it was a chance to travel with friends and go on the post-land extension. Cabin steward was great, serving crew was great, cruise director was cute and bubbly, manager was terrific. All in all, all the people were terrific. We were disappointed compared with last cruise: -Food was not of the same quality as we remembered -Last cruise the included wine was different each night and from the area in which we were sailing. This trip the red wine was mostly the same and from Australia and not up to the same quality. White wine was acceptable but loved the idea of drinking wine from the region in which we sail and it typically was not. -Very late in getting info (like a week before) on included excursions and yet we were to sign up ahead. And, you had to log on to find it....no e-notice that anything had been added. All was in place weeks, if not month ahead on last trip If we had wanted to hire our own guide there would not have been time to do so. -We did the post cruise land excursion which was terrific. But did not have a good description of what we would be doing day by day. In fact did not know until the night before what the routine would be, and since we did not get satisfactory information prior to the trip that would have been nice. -We were in Geneva on a Fri and Sat night. Our land guide did not know that the hotel restaurant was closed except for breakfast on the weekend. And had no clue that going into town on public transportation would take an hour rather than the "10 minutes or so" that she told us. No restaurant recommendations "just get off and wander around and there are lots of little places"--which did not open until about 9 I might add. So, we will probably sail once more time on Viking, but this trip was a let down in quality from our prior experience. Have they turned their primary attention to their new ocean branch? Read Less
4 Helpful Votes
Sail Date: May 2017
We have sailed with Viking three times including one ocean cruise on Viking Star from Barcelona to Venice. Our first river cruise was on Viking Var on a Grand European cruise from Budapest to Amsterdam. That experience was enough to ... Read More
We have sailed with Viking three times including one ocean cruise on Viking Star from Barcelona to Venice. Our first river cruise was on Viking Var on a Grand European cruise from Budapest to Amsterdam. That experience was enough to encourage us to book additional cruises with Viking. On each of previous cruises we were able to visit many historical points in Europe that we've only heard about since each port call included superb guided tours. After each tour we returned to the comforts and wonderful amenities available aboard ship. So we embarked on our Paris to the Swiss Alps cruise with the expectation we would have similar experiences. We were not disappointed!!! We started our adventure with a four day extended stay in Paris before traveling to Trier, Germany to board the longship Viking Hild. The well-appointed ship, excellent amenities, superb crew, delicious foods, and super tour director all lived up the expectations that we had. We enjoyed the included tours as well as several optional tours while cruising the Moselle and Rhine River valleys. Upon arrival in Basel, Switzerland we opted to take a 10.5 hour bus tour from Basel to Zurich via Interlaken which we thoroughly enjoyed. We had an excellent tour guide who ensured that we had a great experience and the scenery was absolutely stunning. After a two day included stay in Zurich we set out with sixty of our fellow travelers for a four day optional tour through Switzerland which included a breathtaking six hour ride on the Glacial Express train through the Alps to the famous resort village of Zermatt. After a wonderful two night stay there we headed for Geneva by bus again through the beautiful Swiss Alpine countryside. Before flying home we spend two days in Geneva. The hotel accommodation in Paris, Zurich, Zermatt and Geneva were first rate! Viking has given us the opportunity to travel extensively in Europe with their all-inclusive cruise packages. We will continue to patronize Viking for our future cruise adventures in fact we have already booked a cruise in the Spring of 2018. Read Less
6 Helpful Votes
Sail Date: May 2017
Viking is always great--no bad surprises ! It was a new ship and a new route. All was smoothly accomplished. Food was outstanding! Service was great. We have taken Viking cruises before; all were excellent, but this one was incredible. ... Read More
Viking is always great--no bad surprises ! It was a new ship and a new route. All was smoothly accomplished. Food was outstanding! Service was great. We have taken Viking cruises before; all were excellent, but this one was incredible. The smaller size boats on the river are just great. Quarters are a bit smaller than the ocean cruise ships, but are very comfortable. You ask for something one time--and it's done right away. I also like that the crew speaks English fluently. They take time to converse and make you fell comfortable. It would be hard to beat a cruise like this. Transports from airports, to ships and hotels were a snap. No luggage was misplaced, because you were able to check yours before you boarded transport busses. Tours were great, especially the tour in Paris. Excellent guides and very interesting . We have booked another cruise with Viking. In a few weeks we will explore Scandinavia. We can't wait! Read Less
5 Helpful Votes
Sail Date: May 2017
This was by far, the best vacation I have been on. The ship was perfect. Very clean and comfortable. The staff couldn't have been better. Friendly, hard working, efficient and fun. The food was exceptional. The ports were ... Read More
This was by far, the best vacation I have been on. The ship was perfect. Very clean and comfortable. The staff couldn't have been better. Friendly, hard working, efficient and fun. The food was exceptional. The ports were fantastic and beautiful. The tours and the guides were fun, informative and just perfect. Left the ship in the morning for the tours, back on the ship for lunch and afternoon free to explore the city or lounge on the ship. The entertainment on the ship was wonderful. It's a small ship without a lot of the frills of a big ship but that is part of what I liked about it. All the staff new your name and what your preferences were. It is a beautiful, peaceful cruise through a breathtaking area. I recommend to any adult looking for a Class A trip. I am just counting the days until my next Viking Cruise Read Less
10 Helpful Votes
Sail Date: May 2017
We have always wanted to take a Viking cruise and were able to do so with our relatives from San Diego. From the moment we arrived in Zurich we were in the efficient hands of Viking employees. Everything was handled with great care. I ... Read More
We have always wanted to take a Viking cruise and were able to do so with our relatives from San Diego. From the moment we arrived in Zurich we were in the efficient hands of Viking employees. Everything was handled with great care. I attribute that to our program director, Mathias Von Dort. He was like a camp counselor informing, directing, and accompanying us (the campers) through every part of our trip. The room, while not spacious, was perfect. The meals were wonderful. The tours were all we had hoped for, especially our optional excursion to the Swiss Alps. Our tours where wonderful and expertly handled by local tour guides who had detailed information and amusing anecdotes for each setting. For those concerned about the amount of walking, there was always a "gentle" group that took speed and difficulty of the walking tours into consideration. Our program director ,Mathias, made sure that we were entertained in the evening with great dance and music games that allowed you to meet and interact with many of the other guests on the ship. Above all, the crew was amazing! Whether the room stewards, the wait staff, the bartenders or the officers, everyone was cordial and friendly beyond belief. They also transitioned seamlessly between tasks on the ship which was evidenced by their ability to move our luggage when departing like a well-oiled machine. Everyone from the Captain to the kitchen help worked shoulder to shoulder. As we sadly left for the airport, we were still in the capable hands of Viking employees. Once at the airport, we were escorted to our specific airline counters by yet another employee. We simply could not have asked for a more well managed vacation. Oh, by the way, we have already booked our next Viking cruise for September of 2018! Read Less
7 Helpful Votes
Sail Date: June 2017
We just returned about a week ago from a 7 (?) night cruise on the Rhine on the Viking Hild. Our first trip to Europe. What a wonderful experience. The ship/cruise director Mathias, is about as good at his job as anyone we've ... Read More
We just returned about a week ago from a 7 (?) night cruise on the Rhine on the Viking Hild. Our first trip to Europe. What a wonderful experience. The ship/cruise director Mathias, is about as good at his job as anyone we've ever seen. Super friendly, upbeat, informative, humorous, fun, etc. ... but so was everyone else. You get the feeling they all like what they do and they all get along. The bartenders, servers, etc., all just superb! The excursions (all included) were top notch.... (we chose a couple extra optional ones)... Loved Strasbourg, France!... The Cologne Cathedral is jaw dropping, the medieval castles sop interesting.... Being from Northern California, we are kind of wine snobs. We purchased the beverage package, which is unlimited cocktails, sodas, wines from the dinner wine list, etc. A great value at $300. per couple/room for the entire week.. I think they lost money on us. The nice selection of red wine lacked anything to die for..... By the last night however, we had figured out what was the best red.....and it was not one of the more expensive european ones. It was a less expensive California red. They have no problem if you bring your own wine on board. No corkage fee. Next time we bring a case of assorted killer California reds to last the week. Overall this cruise from 1 to 10 was a 15!!! As avid travelers, who are hard to impress, we can honestly say...we were VERY impressed. We booked through Costco travel, and there was a $700. Costco gift card waiting in the mailbox when we returned.... We also got a $100. on board credit for booking thru Costco, which we applied to our drink package - reducing it to $200. upon settling our bill. Read Less
5 Helpful Votes
Sail Date: July 2017
I chose Viking due to the fact that myself and my family have previously taken a Viking River cruise down the Danube about five years ago and had a spectacular experience. This time we tried the Switzerland to Paris river cruise which ... Read More
I chose Viking due to the fact that myself and my family have previously taken a Viking River cruise down the Danube about five years ago and had a spectacular experience. This time we tried the Switzerland to Paris river cruise which took us down the Rhiene and Mosel rivers. What can I say, the Hild, a brand new ship, 2017, was fantastic in all its appointments. The staff was very accommodating in every way, the food was off the hook great, the entertainment was very good and the excursions and guides were top notch. The Captain, Johan was very professional an yet personable along with the Hotel Director, David and the Director of the restaurant, Theresa couldn't be better. The Chef was absolutely top notch, always delighting us with his creations, so great thanks to him. However, the star and hero in a few cases due to unforeseen bumps in the road was Suzie. She was very professional through a couple of rough spots which included a medical emergency and very knowledgeable of where we were, what we would experience and tended to all of the ships guests needs. She certainly is an asset to Viking and deserves a mountain of recognition. Suzie, you made it great for all of us! This cruise would have gotten a solid 5 from me if it wasn't for the Hotel area we were put up for 2 days in Switzerland. The Hotel that Viking chose was in a Techno area of the city, very bland and out of away from the "old" town which I was expecting to stay in. This would have been a much better experience, It kind of painted a less than palatable start for the trip. The Hotel, even though a large one, didn't seem to be ready to accept the number of guests that were arriving. We had to wait for our rooms a very long time. Even then, Suzie stepped in and made things a bit better. Thanks to all, A great trip, would go again if they tweaked the Swiss Hotel issue. Read Less
7 Helpful Votes
Sail Date: July 2017
We chose this Viking River Cruise (VRC) because of the destinations, Switzerland to Paris. Our group was large (14 family members) and we were celebrating my mother's 85th birthday. The entire staff of the Viking Hild catered to us ... Read More
We chose this Viking River Cruise (VRC) because of the destinations, Switzerland to Paris. Our group was large (14 family members) and we were celebrating my mother's 85th birthday. The entire staff of the Viking Hild catered to us superbly and in a very professional manner. We really appreciate and commend the service of the Maitre De (Teresa) and her entire dining staff, and our Program Director (Susi). The only real negative about this cruise was the pre and post hotel accomodations. We were booked in Zurich at the Renaissance Tower Hotel. The hotel was nice enough but the location in the industrial section of Zurich made sightseeing on our own difficult. VRC could have picked a hotel in a central location near the shopping and dining areas of Zurich. In Paris, we were booked at the Pullman Eiffel Tower. The location was excellent, but the hotel itself was not 4 star quality. Our room was located on the first floor, but it felt like being in the basement/garage. The hallways were dark and claustrophobic. Our room was average and it showed a lot of wear and tear. The in room safe did not work and there was no ice bucket. We contacted the front desk to remedy the situation but it was not resolved. Since we were only there for two nights we just let it be. VRC should also review the Lorelei shore excursion. This excursion was a waste of time. It appeared this excursion was just to take the cruisers to the gift shop. There were other locations on the Rhein and Moselle Rivers which were more interesting and worthwhile. Overall, my family enjoyed our first river cruise and hopefully do another one in the future with VRC. Read Less
Viking Hild Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.5 0.0
Entertainment 3.5 0.0
Public Rooms 5.0 0.0
Fitness Recreation 1.0 0.0
Family N/A 0.0
Shore Excursion 4.0 0.0
Enrichment 3.5 0.0
Service 4.5 0.0
Value For Money 4.5 0.0

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