59 Viking River Viking Hild Cruise Reviews

10 Day Cruise: 2 nights at Paris Hotel before, 2 nights at Zurich hotel after. Exemplary staff were genuinely friendly and attentive and it set an overall friendly tone with all the cruisers. They truly went above and beyond to meet ... Read More
10 Day Cruise: 2 nights at Paris Hotel before, 2 nights at Zurich hotel after. Exemplary staff were genuinely friendly and attentive and it set an overall friendly tone with all the cruisers. They truly went above and beyond to meet every need. Your cruise director will be a visible presence through the entire trip to make certain things run smoothly. Our director, Serge, maintained his energy and enthusiasm throughout the entire trip. Ship and cabins were always clean and pristine. French Balcony cabins (125 sq ft) are small but efficiently equipped. Our 3 suitcases easily stored under the bed, ample closet and drawer space. Beds were comfortable. We slept soundly and cabin was always quiet. Laundry service was swift and excellent. Hair and bath products were excellent. If you're from the US, bring an adaptor for the hotels and the cabin bathroom. Had an opportunity to take a peak at the below water level cabins. They are slightly larger (150 sq ft) then the french balcony cabins but layout is exactly the same. If a room with a view is a low priority, these are an amazing value. The food was incredible and fresh. There is a standard menu and a region menu. The region menu changes daily. Lunch buffet was extensive, healthy or decadent if you wish. While in port watched crates of whole pumpkins loaded onto the ship. And the following day, pumpkin soup was at the buffet. Fresh cookies, pastry, muffins always available for snacking at all times. Our ship Chef moved to corporate after the cruise, so we may have had an edge. Tours were perfectly coordinated and guides were all charming, spoke perfect English and made excellent recommendations for restaurants and chocolate. Viking busses are clean, comfortable, seats recline some. We paid for several tours, but even the free tours are great. Guests are free to explore on their own if they like. Everyone in Paris was so polite and helpful. Our hotel was small, had a view of the Eiffel Tower and a memorable breakfast buffet. We were glad to have an experienced driver navigate the streets of Paris. Versailles is stunning but mosh pit crowded. Loved this City and wished we had more time to explore. The Alps tour was a 12 hour nightmare. The tour was overbooked so 2 bus loads of passengers were crammed into the lunch location and the food was awful. The cog train experience might have been worthwhile had there not been fog. We never saw the Alps. The final blow was 2 tour buses descending onto a wood carvers shop. Think 1 ride open at Disneyland in the summer but it was cold and raining. Given the circumstances, I wish we'd had a choice to cancel and spend more time in Zurich. The Zurich Lindt Tour was the perfect wrap to the trip. If you love chocolate, pay for this tour. We were given cleaned pressed white smocks and hats and shown into a beautiful workroom. There were 3 large temperers at each table with white, milk and dark chocolate. With instruction (Thank you Hans!) we made, decorated and packaged champagne truffles. We were then taken to the factory store and given a discount on all the wonderful candy. You cannot get chocolate of this quality in the US, thus I shamelessly brought home a chocolate dedicated suitcase. Lots of laughter going through customs. All trips have good days and bad, but with one exception this was a 5 star trip and the most memorable travel experience of our lives. Hoping to travel with Viking again and bring another empty suitcase ..... Read Less
Sail Date October 2019
We were able to experience Paris and included the extension. Our guides Serge and Danka were a very valuable asset. The tips and tours of Paris and understanding the train system was a great benefit. Embarkation and disembarkation were ... Read More
We were able to experience Paris and included the extension. Our guides Serge and Danka were a very valuable asset. The tips and tours of Paris and understanding the train system was a great benefit. Embarkation and disembarkation were organized and done in a timely fashion. The ship was as advertised. It was a longship and resembled its pictures on line and in the brouchers. Our cabin was 270 square feet which was ample size for us. There was adequate storage space and the warm bathroom floors were of great comfort. Dining was an everyday experience.The food was delicious, beautifully prepared and severed.We celebrated my birthday while on the cruise and the staff made it extra special for me!! One that I will never forget. On my birthday we went to The Gutenberg Museum. I was volunteered to show how the press worked and was given the print. I have it framed in my home. Entertainment and activities were provided and most enjoyable. The service was exceptional!!!! There was nothing that you would ask for that wasn't provided. The excursions were planned around sailing time which made it a little difficult at times if you wanted to sleep in. My husband and I are looking forward to another Viking experience. Read Less
Sail Date September 2019
We chose this cruise primarily for itinerary as we wanted to start in Paris. We did a pre-extension on our own in Paris in order to see the beaches of Normandy, where my father in law spent the week after D-Day. We also did a Viking ... Read More
We chose this cruise primarily for itinerary as we wanted to start in Paris. We did a pre-extension on our own in Paris in order to see the beaches of Normandy, where my father in law spent the week after D-Day. We also did a Viking post-excursion 4 day trip in Switzerland. Embarkation, disembarkation, and all transfers were run exceptionally smoothly. Viking has a well oiled machine. Food sensitivities were excellently handled by the Maître D and dining staff throughout the cruise (was able to pre-order lunch and dinner at breakfast). Staff were very attentive at most times. Viking is much hyped on much social media so perhaps our expectations were heightened but we found the food to be nice but not exceptional. Dinner took 2 hours as expected however there would be 10-15 minute gaps between removal of first course dishes and arrival of 2nd course. Rooms were well kept. The included excursions were generally well run. Cochem and cruising the Rhine Gorge were the highlights for me. It was a first river cruise - I loved it, the quiet lap of water, the lack of swells, the novelty of locks. My husband, however, didn't feel there was enough of interest in the small port towns. Totally personal preference. Post-cruise trip to the Alps was delightful - despite rain and fog on our two attempts at the high Alps. Overall impression: well run ship and line; typical cruise industry food, eager to please staff, slow pace of service for dinner in dining room, able to handle special requests well. Read Less
Sail Date August 2019
I was fortunate to experience the Grand European Viking Cruise in 2017 and loved the entire experience. I wanted to take another Viking cruise and chose the Swiss Alps to Paris as my second cruise. We experienced beautiful scenery in ... Read More
I was fortunate to experience the Grand European Viking Cruise in 2017 and loved the entire experience. I wanted to take another Viking cruise and chose the Swiss Alps to Paris as my second cruise. We experienced beautiful scenery in Switzerland, Germany, Luxembourg and France. Switzerland was our favorite as the entire country was gorgeous. We have beautiful mountains in Montana but the alps are in a category all their own. Joining in the National Holiday on August 1st was a great bonus with beautiful fireworks! The 7 day cruise on the Rhine and Moselle rivers was very enjoyable with great educational excursions. Our cruising companions were friendly and we enjoyed our conversations and sharing our experiences. The Viking Hild staff were unbelievable. They knew our names, food preferences and drink preferences within a day. Impressive! The lounge entertainment was great with local performers teaching us about the music from current and former times. The piano player, Danielle, who played every afternoon and evening was so good I looked forward to hearing him. He made he cruise extra special. In total everything was great! Read Less
Sail Date July 2019
This was a 'bucket list' cruise which did not disappoint. We had sailed with Viking in China (5 stars) and this could not compare with that experience. That said, it delivered on all of its promises, with the exception of the ... Read More
This was a 'bucket list' cruise which did not disappoint. We had sailed with Viking in China (5 stars) and this could not compare with that experience. That said, it delivered on all of its promises, with the exception of the hotel accomodation before and after. The experience on the ship was excellent, made better by the seamless planning and execution of the outstanding staff on board. By the end of the week we felt as though we were friends with everybody. Mealtimes were great, with excellent food and attentive service. We gained 5 pounds each! Our room (french balcony) was small but adequate, with a great shower and heated bathroom floor! TV reception was surprisingly good, watching the BBC world news was a treat. We slept well. Coffee and biscuits were always available, and very good! The shore excursions were good, with local guides, some of whom were excellent, none were awful. Highlights were the opportunities to explore on our own - in Mainz the Chagall glass in St Stevens was amazing, and worth the walk to see it. Viking handle the details so well. Luggage was transported efficiently - amazing to see the entire crew (including the Captain!) form a human chain to unload the bags at disembarkation. The only negatives were the choice of hotels before and after. Both were in business districts and somewhat out of the way. Le Meridien in Paris was very disappointing, even though we were upgraded to an Elite room. But it was within walking distance of the Arc de Triomphe and convenient to a Metro station. I can only imagine that this would be a challenging trip for folks with mobility challenges. Lots of walking and stairs would advise careful consideration. Read Less
Sail Date July 2019
My BF and I did this at the last minute because the price was right. The cruise started with 2 nights in Zurich. We were transferred to Basel on June 24 and boarded the ship. I admit my experience was influenced by the record heat wave ... Read More
My BF and I did this at the last minute because the price was right. The cruise started with 2 nights in Zurich. We were transferred to Basel on June 24 and boarded the ship. I admit my experience was influenced by the record heat wave coinciding with the cruise. However, the most disappointing aspect of the experience was the food. I expected some gourmet meals and there were none. The first section of the Rhine was boring, although the locks were interesting. The transfers were all excellent and we never had to wait to get into our rooms in Zurich or Paris. I didn’t like the location of the Paris La Meridian Hotel, as there was a lot of construction in the area. The included excursions were all good to very good, but they were outside walking tours and the temperatures were around 97 degrees. There was no air conditioning in any museums or restaurants, at least not the kind of AC we have in Texas where you are blasted by cool air whenever you go inside. I realize Viking has no control of the weather, but it seemed they could have adjusted the walking tours to occur in the early am or late evening when it was MUCH cooler. Dragging the very elderly passengers around in the afternoon heat was very risky I thought. Our guide in Speyer, Herman, was wonderful but he was in his mid 80s and I’m not sure how he made it through the day. Viking personnel did not sufficiently discuss the extreme heat, in my opinion. They NEVER mentioned there was an absence of AC in the towns and cities we visited, for example. I’ve been on well over 50 cruises and I’ve seen Ship Captains significantly adjust the cruises due to weather conditions to ensure the comfort of the passengers. I’m sure the local guides would have much preferred a morning or evening tour also. Crazy. Also, I developed breathing problems due to chronic asthma. This was not an emergency but I wanted a steroid shot so an emergency wouldn’t develop. We were in Mainz. Viking staff told me I had to go to the ER, no other option. They assured me I could pay with a credit card (wrong, cash only), they called me a taxi but the driver didn’t speak English and he dropped us off in the wrong location. It was a hospital but not the ER which we eventually learned was 3 blocks away. I huffed and puffed but made it OK. The ship apparently has NO medical support and no real information about medical care in the visited ports. I think this is irresponsible given the clientele they serve. I don’t expect medical care on board, but I do expect some support to obtain such. Read Less
Sail Date June 2019
This was my dream vacation and it surely did not disappoint. Viking really knows how to take care of their quests. It will be hard to cruise with any other cruise lines. I thought the price was pretty good. It included airfare, pre ... Read More
This was my dream vacation and it surely did not disappoint. Viking really knows how to take care of their quests. It will be hard to cruise with any other cruise lines. I thought the price was pretty good. It included airfare, pre and post cruise package, drink, package, and an excursion at every port. We did sign up for a couple other excursions while we were on the cruise but after realizing how rushed we were I wouldn't do that again. Just do what is include, except for the pre and post cruise days. The staff is very friendly and helpful. We was there in mid May and the weather was pretty good. The river was running very nicely so we didn't have to be bused from one port to another. The food was very tasty. They had a few demonstrations on board ( glassblowing and cooking) that I loved. I would definitely recommend this trip. My only gripe (if you could call it that) was not enough time on the excursions that were included. Not much time at the black forest :( I would recommend not watching any of the demonstrations if you want time to shop. Read Less
Sail Date May 2019
My sister & I chose the Viking Swiss Alps to Paris Cruise to celebrate her retirement & my 60th Birthday. We felt that a river cruise would be a great way to experience Europe. The Hild was a beautiful ship to cruise on. The ... Read More
My sister & I chose the Viking Swiss Alps to Paris Cruise to celebrate her retirement & my 60th Birthday. We felt that a river cruise would be a great way to experience Europe. The Hild was a beautiful ship to cruise on. The service was exceptional & we so enjoyed being greeted by name everyday. Our crew were so helpful & accommodating with everything from housekeeping to travel arrangements. The chef, Jonni did such an outstanding job on each of our meals. Mathias, our cruise director, was a real pleasure to guide us safely through our travels. He went above & beyond to help. The excursions were very attractive that it was difficult to pick one over the other when making our choices. Each port excursion was so organized & well planned. We had no problem at all finding our guides & participating in their presentations. We experienced & learned so much on our journey. It was everything & more than we hoped for! Read Less
Sail Date May 2019
We had always wanted to go to Europe and thought this a perfect way to see and learn as much as possible in the time we had. Our cabin was ample for the time we spent in it and the crew could not have been more accommodating or ... Read More
We had always wanted to go to Europe and thought this a perfect way to see and learn as much as possible in the time we had. Our cabin was ample for the time we spent in it and the crew could not have been more accommodating or pleasant. The rooms were always clean and all we had to do was ask if we needed something. In every aspect, the crew was FABULOUS! This included the time we spent on land. Crew members were always available to assist us. Every part of the trip was incredible! We had time to explore Zurich for a little more than a day before going to the Alps. Although it was Sunday and not much was open, after our tour in Zurich, we walked around and had a wonderful lunch at a Thai restaurant in town. (Only one tour guide was good, but exceptionally disorganized and had problems juggling what she was carrying with the group sign.) We loved seeing the Alps, including our scenic stop along the way and our stop at the woodcarving town. In the Alps, our lunch there was a bit odd (macaroni and cheese, baked cheese, hash browned potatoes and flan) but tasty. (Certainly not Weight Watchers friendly or heart healthy.) Our next stop in Strausburg was INCREDIBLE. Our tour guide was incredible and the town itself was remarkable. Gutenberg's history was also incredible, along with seeing the bird nests and the all the historic places. The German towns were interesting but we would have liked an option to explore more on our own rather than seeing EVERY church in town. We especially liked being able to walk around and explore the different places on our own after each tour. Had we understood the time constraints, we also would have extended our time in Paris, although we saw a lot in a short time. We arrived around 2 p.m. the first day and had dinner with some French friends. The next morning was an early start so we could tour the city by bus and on foot in a guided tour - seeing Notre Dame only two weeks before the fire. We didn't get to see the L'Arc De Triumph and were very disappointed, but a foreign head of state was visiting so many roads were closed, delaying us. We got back in time to change buses to head for the Palace of Versailles - an optional tour. We are thrilled we did this as it was a "cannot miss" site. Due to all the closed streets, the bus was so late, we were successful and having the driver take us to the Arc de Triumph on our way back - which was SOOO worth it as we saw the ceremonial lighting of the torch ceremony. The bus to the airport was leaving so early the next morning, we had little time to do anything but pack that night; our bags had to be outside our door by around 4 a.m. so much left unseen. We'll know better if we get another chance. The food was incredible and every possible diet was accommodated! The staff was incredible and quickly became like family. When be boarded and disembarked the ship, we figured there was security in place, but it was very intrusive. The shipboard entertainment was really cool - especially the local folk singers who wore Medieval costumes and played refurbished Medieval instruments! We were gone so much of the day, an our of entertainment was more than ample daily! Definitely worth the time and money! Now we know why it was so recommended. If we had unlimited resources, we would take a cruise at least once a year on Viking! Read Less
Sail Date May 2019
I wanted to see the German cities along the Rhine. The views of castles and vineyards were spectacular. The ship moves silently along the river. We felt pampered the whole way by the attentiveness of the crew and their efforts to ... Read More
I wanted to see the German cities along the Rhine. The views of castles and vineyards were spectacular. The ship moves silently along the river. We felt pampered the whole way by the attentiveness of the crew and their efforts to fulfill their customers' wishes. Disembarking for shore trips was well managed, dividing the shipful of guests up into manageable groups for the tours. The shore excursions were interesting though occasionally too much information was given to be absorbable in the short time we were ashore. Food on board was excellent with plenty of choices and beer and wine included at lunch and dinner. One difficult passenger demanded a dish that was not on offer that day and the chefs and waiters did their utmost to fulfill his wishes although it was very difficult and he was very rude. Given our druthers, I think his wife and I were ready to throw him overboard. All praise to the crew for their help and keeping their cool. I had thought this was a "bucket list" trip and we would not go again but then I saw a great opportunity and we are going again this year along the Danube. Read Less
Sail Date April 2019
The attention of the crew of the Hild was what separated this cruise (and Viking) from all other cruise lines we have sailed on. Whether it was the morning breakfast, the mid-day lunch, an afternoon in the lounge or dining in the evening, ... Read More
The attention of the crew of the Hild was what separated this cruise (and Viking) from all other cruise lines we have sailed on. Whether it was the morning breakfast, the mid-day lunch, an afternoon in the lounge or dining in the evening, the wait staff and bar tenders went out of their way to make you feel special. The housekeeping staff was polite and unobtrusive, while maintaining the room in excellent condition. The cruise director was knowledgeable and friendly, always ready to step in and provide assistance when necessary. More than anything else, the ship's personal treated all the guest like old friends. Within one day, they addressed us by name, knew our cabin numbers, and always greeted us warmly. The food was excellent, always perfectly prepared. The shore excursions were well guided and interesting. Overall, this was by far the best shipboard experience of my life. We have already signed up for another cruise next year. Read Less
Sail Date March 2019
I just learned something that surprised me about dealing with Viking River Cruises. We returned from their "Paris to the Swiss Alps" trip on the Hild a couple of days ago. As anyone who's been following the low water ... Read More
I just learned something that surprised me about dealing with Viking River Cruises. We returned from their "Paris to the Swiss Alps" trip on the Hild a couple of days ago. As anyone who's been following the low water levels on the Rhine knows, Viking is having to do ship swaps to get people up the river. They manage the swaps well since they are doing it so often. To placate the unhappy customers on these trips they offer a percentage off of a future cruise. In our case it was 25% off. I initially thought this meant 25% off the price of a future trip - not so. Was told by another traveler that the 25% off is based on what you paid for your particular trip (type of cabin, etc.). OK, so not as generous but still fair enough. Then we received an e-mail from Viking today that said we are getting what amounts to 13% off of what we paid for the trip. I called Viking and asked them to explain how they arrived at this number since I couldn't come up with it any way I sliced it. Turns out - behind the scenes Viking patched this trip together as about 50% of our cost for the land portion and 50% for the actual river portion. This wasn't on any invoicing or documentation we ever received. So their justification for the smaller future credit is based on the price of just the river portion. Suckers that we were, we bought Viking's vouchers (pay $100 and get $200 worth of credit) while onboard because we thought the 25% good will voucher would make it worthwhile. We had decided not to do another river cruise because the one we took in 2015 also involved a boat swap. Much prefer ocean cruises where we don't have to keep packing and unpacking. Now that I know we were just offered 13% I asked if we could get a credit for the two onboard purchased vouchers we bought. Nope. They are non-refundable. This feels a bit of a bait and switch to me. Tell unhappy customers you'll give them a 25% credit so they don't mutiny while on board and then let them find out after they are home what was really offered is half that. They didn't lie to us but since no one that I know of had the breakdown of the land and river portion of the trip it certainly was misleading! Just so the rest of you know what you are being offered if this happens to you. Read Less
Sail Date November 2018
Five days in advance, we checked with Viking because we heard that water levels were low, and we were told that "Everything is fine." That was totally untrue; the ship had been docked in one place for the previous two weeks! We ... Read More
Five days in advance, we checked with Viking because we heard that water levels were low, and we were told that "Everything is fine." That was totally untrue; the ship had been docked in one place for the previous two weeks! We had to be transported by bus, and spent 13 hours on buses in the final two days alone. Did not see everything that was featured. Viking did not offer alternatives that other lines did. After the cruise, Viking sent a voucher for 25% of the cruise-only fare, but that amounted to only 13% of the total we paid to Viking, including air fares and post-cruise extensions, and the voucher must be used within one year. We have have taken many other cruises and had heard good things about Viking, but Viking waited until we were on site before they were honest about the problems. The ship and crew were all right but Viking "threw" the cruise director "under the bus" and she had to deal with all the unhappy passengers and all the complaints. The post-cruise hotel in Paris was very poorly run, overcrowded and not up to our expectations. On ship, the walking/jogging track is inches above the expensive 3rd-deck cabins; the track was supposed to be closed between 10 p.m. and 8 a.m. but that was not enforced and we were awakened at 6 a.m. every morning but one, even though we told the cruise director, reception desk and hotel manager. Shore excursions ranged from excellent to awful. Read Less
Sail Date October 2018
The low level of the Rhine could not be helped, but what was truly disappointing was Viking’s handling of the issue after the cruise. Several weeks following the cruise, a Viking representative called us and offered us a voucher for ... Read More
The low level of the Rhine could not be helped, but what was truly disappointing was Viking’s handling of the issue after the cruise. Several weeks following the cruise, a Viking representative called us and offered us a voucher for 50% of the cost of the cruise to be used within one year on a Viking River Cruise. First of all, many cruisers still work full-time, and would not necessarily want to go on a river cruise on their next (and, perhaps only) vacation of the year. But even more significantly, the “cruise” we received was not a Viking River Cruise. If we wanted to visit a set of towns along the Rhine, riding a bus from town to town, we would not have selected Viking. Many other tour companies do a better job of land tours than Viking. What the other tour companies don’t do is a river cruise; that is why we elected to go with Viking, and that is what we did not get from them. Viking’s offer of a 50% voucher was woefully inadequate, given the quality of product we received for the money we paid. In response to their offer, we requested a voucher for the full amount of the cruise. We wanted Viking to say to us, “What you experienced was not a Viking River Cruise. Let us show you what we can do.” Their response was to offer us a small amount of shipboard credit, provided we sign a non-disclosure agreement. We politely turned them down. We asked the Viking representative, “When people ask us, ‘What do you think of Viking River Cruises?’ how do you expect us to respond?” He had no good answer for us. We selected Viking based on recommendations from friends; we are unable to pass on that recommendation. Let me emphasize we are not upset with Viking for the condition of the Rhine River; that could not have been helped. We are upset with Viking because of what we believe to be an inadequate response to an unfortunate situation. Follow-up note: After some negotiation, we and Viking have come to a compensation agreement. We are looking forward to trying another Viking River Cruise. Read Less
Sail Date October 2018
October 19, 2018—We are sitting at Speyer, Germany, having never left port due to low Rhine levels... no departure from Speyer is anticipated for the duration. Thus, every day includes long bus rides to the sites on the itinerary... ... Read More
October 19, 2018—We are sitting at Speyer, Germany, having never left port due to low Rhine levels... no departure from Speyer is anticipated for the duration. Thus, every day includes long bus rides to the sites on the itinerary... this should have been called the "Rhine bus tour." While the ship is beautiful and the food fine, we have been extremely frustrated with the vague and untimely communication. We understand the Rhine issues but feel that Viking should have been forthcoming at all times rather than pretending all would be well. Cruise should have been cancelled as conditions were known well ahead of time. Ship’s staff has done its best— Viking management, that arranges the scheduling, seems to care more about its bottom line than customer experience. The email we received just before departure from the states greatly downplayed the severity of Rhine status and its impact on the cruise. We’ve cruised the Rhine before so are only mildly disappointed—for those for whom this is their first European experience, it’s been devastating. WiFi is slower than slow—why is WiFi better on cruise ships in the middle of the ocean? The Hild itself is beautiful and well appointed -- it feels new and well thought through. The food is traditional river cruise fare and well executed, though it would be nice to have some food options available in the late afternoons as 7pm dinner is late for some. Cookies and nuts are available but that gets old on a week-long itinerary. Piano player/vocalist is terrific and we are enjoying time in the lounge with his music that is suited to boomer+ audiences. As we are experienced travelers, we are opting to do our own thing rather than ride a bus for hours every day, with rushed tours given reduced time in each city due. Europe's fine public transportation affords options for those willing to venture out. The Technical Museum in Speyer is fantastic! We paid the extra for a veranda but are staring into a river bank for the duration -- not a pleasant place for enjoying scenery. All in all, we are making the best of it and having a good week -- just not the week we'd anticipated. Again, we understand the realities of the historic low water levels -- the issue is with Viking, who knew well in advance (this issue has been dogging the Rhine since August) they could not provide the river cruise advertised. Read Less
Sail Date October 2018
Our trip down the Danube was perfect in every way. Food and accommodations were first class each day, as was the service. My favorite parts of the river cruise were the daily guided tours at each port. Tour guides were local to the areas, ... Read More
Our trip down the Danube was perfect in every way. Food and accommodations were first class each day, as was the service. My favorite parts of the river cruise were the daily guided tours at each port. Tour guides were local to the areas, well-informed with history and culture as well as current affairs. I learned so much, returning to the United States with a greater appreciation of the variety of people, their governments, and their pasts from places I would never have visited. Viking provided wonderful menus for each meal, some were local cuisines but each day was a new dining experience with standard favorites presented as well as dishes that were a delight to sample. We opted to sit at the same table each day in order to get to know our servers, and when disembarking for the return home, had sad farewells. The experience was genuinely heartwarming. One of the best experiences of a Viking Tour is the quality of the Viking employees who so kindly serviced us each day. Every person, from the kitchen aides, room stewards, to the captain and his staff, were friendly, helpful, and exemplary in each of their jobs. We look forward to our next Viking Cruise. Read Less
Sail Date October 2018
We sailed the end of September and early October 2018 (not a choice in date sailed box). Never been to Sweden before. Best part was post cruise, wine tasting stops, "Highlights of the Alps" and Zermatt. Hotel Alex in Zermatt ... Read More
We sailed the end of September and early October 2018 (not a choice in date sailed box). Never been to Sweden before. Best part was post cruise, wine tasting stops, "Highlights of the Alps" and Zermatt. Hotel Alex in Zermatt was exceptional I would highly recommend the post tour and Hotel Alex! The weather was clear and the Matterhorn was spectacular! This was our 5th Viking River Cruise segment ( Grand European, France's Finest, Paris to Switzerland) and we got the level of service and food that we have come to expect from our other cruises. We also like the ability to bring wine on board for our room. First Class! Negative Comments: Not a fan of the UN and probably could have had better use of our time. Hotel in Geneva was beautiful inside but I didn't really care for the area (train yard out our window). Seems like in Paris and the othe big cities Viking could locate a hotel closer to the old parts of town or at least something within walking distance of some activities.Always having to take a taxi, bus, subway ot tram. Tired of Paris (2nd time of Pre Cruise package) and if we take another vacation in Europe we probably won't do a Paris stay. We are in our eraly 70's so what we enjoy might be different from other cruises. Read Less
Sail Date September 2018
This was our first river cruise but it will definitely not be our last. We were looking for something last minute and because of the free air fare offer, Viking met our needs. We chose this particular cruise because of the itinerary. We ... Read More
This was our first river cruise but it will definitely not be our last. We were looking for something last minute and because of the free air fare offer, Viking met our needs. We chose this particular cruise because of the itinerary. We wanted to go to Switzerland and we had never been to Paris. Every experience from the initial booking of our reservations to final disembarkation was excellent. There were only 180 passengers onboard, which allowed us to get to know our fellow travelers. The crew went out of their way to make everyone welcome and comfortable. Food was excellent. The views along the Rhine River were incredible. The excursions included in the fare were definitely worthwhile. We also booked some of the additional excursions and felt our money was well spent on all of them. We will definitely choose Viking again for either a river or ocean cruise. Their attention to detail and their outstanding quality make Viking our first choice. Read Less
Sail Date September 2018
You could tell from the first day that Viking Hild had a special relationship within the crew and with the passengers. This was my second time sailing and it far surpassed my first! There were a few challenges with river water levels, but ... Read More
You could tell from the first day that Viking Hild had a special relationship within the crew and with the passengers. This was my second time sailing and it far surpassed my first! There were a few challenges with river water levels, but it did not interfere with the upbeat atmosphere of the entire voyage. The port excursions were well thought. The Cruise Director was great, well informed and always on hand. My favorite shore excursion was in Strasbourg, France. "Taste the Best of Alsace" was all day and great fun! We sampled many different local foods and wine. The Gothic Strasbourg Cathedral was awe inspiring from the architecture to the famous astronomical clock. Having grown up in a US Navy family, being a Navy Nurse and married to a 30 year Naval Officer, I was happy to pay my respects to General George Patton in Luxembourg at the American Cemetery. The cruise culminated in Switzerland and our visit to the Alps proved the "hills are alive with the Sound of Music!" Read Less
Sail Date August 2018
Although we were onboard the Viking Hild for seven nights, also included were two nights in Zurich, Switzerland and two nights in Paris, France. Those hotel accommodations were excellent! Our hotel in Paris was right at the Eiffel Tower! ... Read More
Although we were onboard the Viking Hild for seven nights, also included were two nights in Zurich, Switzerland and two nights in Paris, France. Those hotel accommodations were excellent! Our hotel in Paris was right at the Eiffel Tower! We visited 4 different countries on the trip (Switzerland, Germany, Luxembourg, and France.) Free excursions were provided daily where we got to visit the nearby cities with transportation provided by Viking. We received and experienced the real culture and beauty and history of these beautiful places. There were only 189 passengers, so everyone received personal care and attention. The foods were prepared according to the country we visited .... all were DELICIOUS! The staterooms were pristine, and the beauty of the world we visited were breathtaking. Our Cruise Director, Emma, and all the Viking Staff (airport, hotels, cruise tour guides, and ship) far exceeded our expectations. GREAT GREAT JOB, VIKING! THANK YOU!!!!!! Read Less
Sail Date August 2018
We had always wanted to see the Swiss Alps and parts of France and Germany. Paris was wonderful to explore and set us all up for an exciting time abroad. Our trip from Dallas to Toronto to Paris went smoothly. The air bookings were ... Read More
We had always wanted to see the Swiss Alps and parts of France and Germany. Paris was wonderful to explore and set us all up for an exciting time abroad. Our trip from Dallas to Toronto to Paris went smoothly. The air bookings were fine, however, the end of our trip was not up to Viking standards, and I will touch upon that at the end. The arrangements were impeccable as was the communication around all the trip itself. We appreciated the very professional, informative all-inclusive cruise documents which included the "Before You Go" introduction at the beginning of the brochure. That whole brochure was fantastic. Not only was it informative, but it was a wonderful way to get us excited about going! Dining was simply a wonderful experience. The food was fabulous, the wines were delightful. We just cannot say enough about the exceptional dining experience. The ship itself was very, very clean and well-maintained. The upper deck gave us a lovely view of the Mosel and Rhine, however, the chairs were often taken under the canopy and we did not want to sit in the direct sun when temperatures were in the 90's! The tours were wonderful. Our guides were great and we loved their expertise and personal interjections of facts. The morning tours were great before the very high heat took over! Coming back to the ship was like coming home again. The staff was so friendly and we were greeted with a wet towel or a cool drink. Such a nice and unexpected touch! The other guests on-board were having a good time, as we were. A big plus was the wine with lunch and dinner. We appreciated that being included in the price rather than charging each time. The wines were excellent, too, by the way. We actually tried to find them in the states. We participated in many of the tours and each was wonderful - our favorites were Palace of Versailles, Notre Dame the lake excursions, the cog wheel train up the alps and the lake shore excursions. Our trip was lovely except for the END at the Renaissance Hotel in Switzerland. We left our bags outside our hotel room, as requested and they were loaded onto the coach to take us to the airport. The only time the carry on was out of my sight was from the hotel hallway to the coach. Unfortunately, when I opened up my carry on at home, my corporate computer shoulder bag (back with silver buckles) was missing out of the top of my blue carry-on. I was disappointed that this had happened. I did write to Viking but never heard a word back from Viking. There was no computer in the bag, only some inexpensive jewelry, about 50 euro, incidentals and some work documents. As I noted, I did report this to Viking directly on an e-mail but I did not ever receive a reply from anyone, which seemed unusual. Also, the Renaissance hotel was not up to Viking standards. We had one towel for the two of us and had requested a towel from our hotel room that first evening. We ended up sharing a towel and never had a facecloth. No one ever came up with a new towels. The towel hanging in the bathroom was also dirty looking. We just think Viking should be aware of this since Viking had treated us so well and had such high standards of excellence in all that they did on the entire cruise - from quality brochures to fine dining, to intelligent guides and tours, to spot-on travel arrangements. Additionally, and unfortunately, the flight out of Switzerland was delayed which in turn made us miss our connecting flight in the States. We ended up sitting in Newark, NJ for over seven hours trying to get a flight out of New Jersey to Dallas, Texas. That was very disappointing and we were very, very tired. Viking tours are wonderful and we would love, love, love to go on another one some day. Our only wish is that we had started years ago and could keep going back for more! Thank you for a most wonderful, celebratory, memorable, educational, very-organized delightful time with my dear husband of 45 years! Read Less
Sail Date July 2018
We chose this cruise because of the start and end locations as well as the route along the way. Although we have taken several ocean cruises, this was our first time on a river cruise. The most impressive aspect of the cruise ... Read More
We chose this cruise because of the start and end locations as well as the route along the way. Although we have taken several ocean cruises, this was our first time on a river cruise. The most impressive aspect of the cruise experience was the thoroughness of the planning. From our receipt of the travel documents prior to departure to our return flight to Houston, we were impressed with how flawlessly the entire trip was planned and executed. Once on board the Viking Hild, we enjoyed the excellent service and accommodations. The dining experience was consistently outstanding. Also worth noting were the shore excursions offered at every port of call. The inlcuded morning walking tours were all lead by knowledgeable local guides, and most of the optional tours were excellent. The most memorable of the optional tours was the "Highlights of the Alps." We greatly enjoyed the experience and we are looking forward to our next Viking River Cruise! Read Less
Sail Date July 2018
We started in Zurich and ended in Paris as we traveled on the Rhine and Moselle Rivers. All the stops in Germany were great but I especially loved our time in Paris. Would recommend 1 less stop in Germany and 1 more day in Paris. Loved ... Read More
We started in Zurich and ended in Paris as we traveled on the Rhine and Moselle Rivers. All the stops in Germany were great but I especially loved our time in Paris. Would recommend 1 less stop in Germany and 1 more day in Paris. Loved the size of our boat which gave us a change to meet the other passengers. A river cruise gives you a closer look of the shoreline and gives you calmer waters to travel on. The cruise director was very good in giving us an explanation of each days excursions. The crew was extremely friendly and helpful. Loved our cabin. It was so modern and clean and always had toiletries replenished. The TV always gave tips on sailing. Having wifi on the boat was a plus for us and it was free. I would absolutely recommended this cruise to future travelers. Love this amazing cruise. Read Less
Sail Date July 2018
I am a total fan of river cruises after this inaugural trip. We loved that it was only 180 guests. It made it more personal and inviting. The service was outstanding, from the housekeeping staff to the dining room staff. It was like being ... Read More
I am a total fan of river cruises after this inaugural trip. We loved that it was only 180 guests. It made it more personal and inviting. The service was outstanding, from the housekeeping staff to the dining room staff. It was like being on a moving Ritz Carlton. We loved that we didn't have to deal with kids running around. All the guests were friendly and gracious. The food was outstanding. I was surprised I didn't gain more pounds. The drinks were great. I loved the Silver package that gave us access to our selection of wines and spirits any time of the day. The tours at each stop were excellent and educational. Having locals tell us about the local history and customs was unexpected. It gave us an appreciation of the culture that is hard to get when traveling on your own. We enjoyed this so much we decided that the 7 days on the river was too short so after being home 10 days, we signed up for a 15 day cruise next year. Read Less
Sail Date July 2018
Wanted to see the Alps and Paris and points between. This was a wonderful way to do it. We took the Glacier Express from Zermatt to Chur and twent by bus to Zurich. Zermatt is a perfect Swiss village with views of the Matterhorn. The ... Read More
Wanted to see the Alps and Paris and points between. This was a wonderful way to do it. We took the Glacier Express from Zermatt to Chur and twent by bus to Zurich. Zermatt is a perfect Swiss village with views of the Matterhorn. The included trip to the Gornergrat Glacier gave a lot of insight into the effects of climate change on the glaciers. Based on past experience with Viking we knew ithis trip would be first class Hotel choices in Geneva and Zurich were 4 star but the location was not convenient. Everything else was perfect. We took included tours and some optional ones (recommend optional Taste of Alsace to all foodies).and in some cities just wandered on our own. Ship was ljust the right size. Cabins have plenty of storage and we were only in it to sleep. When we weren’t on shore we sat on the sun deck and relaxed. Food choices were good with lots to pick from. Easy on and off in every port. All the staff was superb especially our tour director. Recommend this trip Read Less
Sail Date June 2018
Viking Hild Ratings
Category Editor Member
Cabins 3.5 4.7
Dining 4.5 4.6
Entertainment 3.5 4.2
Public Rooms 5.0 4.7
Fitness Recreation 1.0 3.8
Family N/A 3.8
Shore Excursion 4.0 4.4
Enrichment 3.5 4.3
Service 4.5 4.9
Value For Money 4.5 4.4

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