2 Helpful Votes
Sail Date: May 2018
We thoroughly enjoyed the pre-cruise extension of 4 days in Paris. Then sailing along the Mosel river was beautiful with the many vineyards. This cruise also included the Rhine river which has more river traffic than the Mosel but also ... Read More
We thoroughly enjoyed the pre-cruise extension of 4 days in Paris. Then sailing along the Mosel river was beautiful with the many vineyards. This cruise also included the Rhine river which has more river traffic than the Mosel but also has the beautiful scenery of many castles. Unlike another Viking River Cruise that we had taken a couple years ago, this cruise was had a much older demographic of passengers (average age was 70+) and some had very limited mobility. There were several with severe health issues and I questioned why they would even attempt this type of trip. Because of this, we felt that the shore excursions were a little too slow paced for us (we are 60 and very active). Viking service and staff are top notch and the boat was only 1 year old so very, very nice. I would have liked to have more entertainment offered in the evenings after dinner. Overall very good cruise but will look for something more active for our next trip. Read Less
Sail Date: April 2018
We wanted to visit Switzerland so we added the four day extension. Had great experiences and a great tour guide on four day extension in Switzerland. Liked sailing on Rhine and Moselle Rivers. Food was good; open air breakfast was ... Read More
We wanted to visit Switzerland so we added the four day extension. Had great experiences and a great tour guide on four day extension in Switzerland. Liked sailing on Rhine and Moselle Rivers. Food was good; open air breakfast was wonderful on ship and one of our favorite things about the cruise. Lunches and dinners were above average and very enjoyable. Cabaret show in Paris prior to actual river cruise was very entertaining. Room was excellent and we enjoyed the veranda. Ship was very very clean and well maintained. Staff was always helpful and courteous. Information provided about history and cultural was very informative and interesting. Wife managed to continue tour even after spraining ankle at Louve in Paris on first day of trip. Enjoyed the excursions in small towns but always need more time for shopping in each of the ports visited. We would definitely suggest this tour to out friends. This is a great way to meet interesting people. Read Less
3 Helpful Votes
Sail Date: April 2018
The positive advertisements plus the 2 for 1 offer led me to book this cruise. I'd traveled often on the larger cruise ships, thoroughly enjoying each one, and wished to try this smaller cruise. The 7 day cruise itinerary was good. I ... Read More
The positive advertisements plus the 2 for 1 offer led me to book this cruise. I'd traveled often on the larger cruise ships, thoroughly enjoying each one, and wished to try this smaller cruise. The 7 day cruise itinerary was good. I liked the fact that it was geared to the Leisurely Group and that each day included a tour. The service aboard ship was outstanding both with our staterooms and restaurants. Our Captain, Hotel Mngr, Program Director and Culinary staff and Reception Desk created an atmosphere that exceeded my expectations. Everyone was visible and helpful as well as friendly and thoughtful. However, the Entertainment provided was mediocre. I would have appreciated more ethnic types of entertainment. I was very dissatisfied with the pre trip planning by your Customer Service Department. Our trip got off to a very poor start. I've sent a detailed letter to Viking Supervisors via email. Hopefully this letter will be shared with you. Embarkation and Disembarkation went smoothly. All in all, I do have some very nice memories of this river cruise. Each tour guide was knowledgeable and helpful. The total trip was expensive, so the only optional tour i booked was the the extended Paris trip. This was disappointing in that we weren't able to see much of the Louvre nor Notre Dame Cathedral due to large crowds. We failed to make lunch or dinner reservations in advance for the Eiffel Towel, but took advantage of the restaurants at the Louvre and Musee D' Orsey. The Pullman Hotel, Paris, accommodations at the beginning were not acceptable. However, the staff did their very best to right the situation. The Breakfast Buffet was outstanding...great area...wonderfully casual so we could socialize with other cruise friends. I would recommend Viking to my friends and family. Read Less
Sail Date: April 2018
Previous trips with Viking very good. Staff were excellent along with accommodations. Food was average for a river cruise, not as good or varied as previous cruises. we received very little concern. Service was excellent, but for the ... Read More
Previous trips with Viking very good. Staff were excellent along with accommodations. Food was average for a river cruise, not as good or varied as previous cruises. we received very little concern. Service was excellent, but for the most part the meals were uninspired and when questioned as to variety or quality we received little response. Disappointed in entertainment on the ship, not as good or interesting as on previous cruises. Not much emphasis on artisans from local areas. Tours were very fast with little time to enjoy local culture. Very fast paced with guides who wanted to make certain you saw highlights of every local monument with little time to enjoy the moment! Always felt we were being rushed with little tome to enjoy the moment. Since we were traveling through some world's greatest vineyards, it would have been good to have local growers on board to explain the process of growing their vineyards. Overall, the experience seemed rather bland. The ease of arriving and leaving for both the hotels and ship were excellent. Read Less
Sail Date: March 2018
Because I sell wine, I was interested in seeing some of Alsace and the Mosel valley. We travelled with Viking twice before and were delighted with the cruises, so we chose Viking again, and we were not disappointed. Our two previous ... Read More
Because I sell wine, I was interested in seeing some of Alsace and the Mosel valley. We travelled with Viking twice before and were delighted with the cruises, so we chose Viking again, and we were not disappointed. Our two previous cruises were not on the Longships, and we were very very impressed with this newer model. It is spectacular really, with the lovely option of breakfast and lunch on the Aquavit terrace. When it was cold, the doors in the Terrace were closed, but we could still enjoy the passing scenery. On a few gorgeous days, we were able to eat outside, and it was amazing. On the top of the ship is a walking track, which we used on days when we were not on shore a lot. The view from there was excellent. The stateroom we had was a decent size with a nice balcony we used often. The Restaurant was roomy and pleasant. The food on board was delicious for all the meals, and the included wines, though they only alternated from day to day, were 8 choices overall and quite good. The service was marvelous, and though a few of our dinner mates complained, I could find nothing lacking. I thought that the staff worked exceptionally hard and were unfailingly pleasant. The tours on each day varied. We had mainly very interesting tour leaders who maintained our interests, but on a few occasions the tour did not live up to what we had experienced on our other cruises. The optional tours we took were quite good, though, especially the tour of the Alsace wine country with Juliette. She gave us a fascinating tour. The hotels on either end of the tour were good. The Renaissance in Zurich was very nice, and it was a simple, short ride on the tram to central Zurich. We bought our tickets at the hotel and really enjoyed riding the tram with the Swiss. The Pullman in Paris was good, and in a perfect location next to the Tour Eiffel! The metro was super close too, and we hopped on each day to tour. Really, we loved the cruise/tour and the Longship and can't wait to book another cruise. Read Less
7 Helpful Votes
Sail Date: October 2017
Hild and capt johann were awesome. would repeat again. cruise program director emma was awesome. staff was great. food was great. Viking did a magnificent job on the river cruise. 5 stars or more. My "rub" was with the ... Read More
Hild and capt johann were awesome. would repeat again. cruise program director emma was awesome. staff was great. food was great. Viking did a magnificent job on the river cruise. 5 stars or more. My "rub" was with the hotels before and after the cruise. in zurich, the renaissance was located away from the city center and we were forced to wait in the lobby for three hours after we arrived before we could enter our room. so, a 12 hour flight experience to get to zurich and a 3 hour wait in a hotel lobby. come on viking!!! Our hotel in paris, the pullman, was past its prime. yes it is next to the eiffel tower, but the room was more 2 star than anything else. Note to viking; the passengers filled out the cruise survey without any feedback on the last two days in parish after disembarking. there is a gap there and if viking really wants feedback then figure out this gap. We are big viking fans and have already booked our next cruise. Read Less
2 Helpful Votes
Sail Date: September 2017
Stories of an excellent trip with Viking are true. Paris to Zurich with pre-cruise in Paris and post-cruise in Geneva. Have not seen such personal care, tight scheduling, no issues with transportation, and every staff member, and tour ... Read More
Stories of an excellent trip with Viking are true. Paris to Zurich with pre-cruise in Paris and post-cruise in Geneva. Have not seen such personal care, tight scheduling, no issues with transportation, and every staff member, and tour guide and driver, were competent and friendly. Program Director Erna on the pre-cruise and cruise was outstanding. Program Director Annick on the post-cruise was also outstanding. They both took care of the group with patience and vast experience in the travel industry. Viking has gems in both of these gracious and helpful ladies. The Captain and crew did everything in a competent and friendly manner. Food was of high quality and the menu was quite varied. Had cabin 320 Veranda stateroom. Room steward Tyron did a superb job. Many table mates had the drink package, however we did not, and were still happy with the wine/beer included at meals, We did purchase a few drinks outside the meals and may make one rethink the drink package. Hotel accommodations, with the exception of the Zurich Renaissance (location and amenities), were very nice. The audiovox is an excellent item that we had on tours for the individual tour guides to keep in touch with their own group. The Viking Air Department was very helpful and another good value. This cruise was our second river cruise (first time 6 years ago on Peter Dielmann), and we will river cruise again. Read Less
4 Helpful Votes
Sail Date: August 2017
We went with another couple who had been on a river cruise before. This was our first river cruise although many ocean cruises. The staff from the captain to the room stewards were helpful, friendly and went out of their way to make you ... Read More
We went with another couple who had been on a river cruise before. This was our first river cruise although many ocean cruises. The staff from the captain to the room stewards were helpful, friendly and went out of their way to make you happy. My wife was not thrilled with the food at dinner (the taste of the spices used for cooking and sauces). I thought the food was very good. Entertainment is very simple. Local music in some ports and a full time piano player who was excellent. Breakfasts and lunch were very good with plenty of options. Local guides were used at each port and were knowledgeable and articulate. Excursions usually lasted a couple of hours. A lot of cobblestone streets. Some ports required considerable walking, sometimes on rock paths along the levee with stairs to get to street level. Overall the cruise was very enjoyable. I was expecting a little more time on the river, but not disappointed. The ship is very clean and easy to navigate. The cabins are a little small, but they were what I expected. We left the USA early to spent a week in Switzerland. Because of that we had to pay $100 each for "air deviation". When we tried to find out how to get from the airport in Zurich to the hotel (our invoice stated transfers included) we were advised that because of air deviation, transfers were not included and they forgot to tell us. To add a fitting ending to the trip, their contracted shuttle driver dropped us off at the wrong airline gate( on the opposite side of the parking lot. Read Less
1 Helpful Vote
Sail Date: July 2017
I chose this cruise so my husband would have a very nice introduction into Europe. So, I chose it for the ports and land tours. We arrived in Pairs and stayed at the Pullman Eiffel Tower and explored Paris (!) both day and night. We did ... Read More
I chose this cruise so my husband would have a very nice introduction into Europe. So, I chose it for the ports and land tours. We arrived in Pairs and stayed at the Pullman Eiffel Tower and explored Paris (!) both day and night. We did some on our own and also took the Highlights of Paris tour and then the Montmartre tour with the funniest and knowledgeable Janice. She was absolutely delightful, We then boarded a bus and traveled to Luxembourg and saw the American WWII Cemetery and then on to Trier Germany where we met with the Viking Hild. We cruised the Mozelle and Rhine Rivers by an expert captain and crew. Our Cruise Director Carla was ever so attentive to our stay and excursions. She was so kind and caring. The food was amazing. We also loved dancing to a wonderful Pianist Cezar. You would think we would be tired after sightseeing, but Cezar had us up dancing. Service and cleanliness impeccable. The people at the ports were delightful and our tour guides were so well educated to the area. I liked that you could do all the excursions or just be on your own. We so enjoyed Germany especially Mainz, Spyer and Cochem. We sailed to Strasbourg France - again amazing. Our final cruise stop was Bazel Switzerland. Amazing. We took the option tour of the Alps which was well worth it. We also cruised the lake in Zurich. Travel plans including plane travel, arrival,pick-up and disembarkation were so sooth. Again - Amazing. From the travel person assisting with the reservation on to the cruise and home. So personalized. I loved the volume of passengers. We made great friends and memories. I did not feel like a number. Amazing. My husband so loved Europe and Viking that we already are planning on our next trip soon! Read Less
7 Helpful Votes
Sail Date: July 2017
We chose this Viking River Cruise (VRC) because of the destinations, Switzerland to Paris. Our group was large (14 family members) and we were celebrating my mother's 85th birthday. The entire staff of the Viking Hild catered to us ... Read More
We chose this Viking River Cruise (VRC) because of the destinations, Switzerland to Paris. Our group was large (14 family members) and we were celebrating my mother's 85th birthday. The entire staff of the Viking Hild catered to us superbly and in a very professional manner. We really appreciate and commend the service of the Maitre De (Teresa) and her entire dining staff, and our Program Director (Susi). The only real negative about this cruise was the pre and post hotel accomodations. We were booked in Zurich at the Renaissance Tower Hotel. The hotel was nice enough but the location in the industrial section of Zurich made sightseeing on our own difficult. VRC could have picked a hotel in a central location near the shopping and dining areas of Zurich. In Paris, we were booked at the Pullman Eiffel Tower. The location was excellent, but the hotel itself was not 4 star quality. Our room was located on the first floor, but it felt like being in the basement/garage. The hallways were dark and claustrophobic. Our room was average and it showed a lot of wear and tear. The in room safe did not work and there was no ice bucket. We contacted the front desk to remedy the situation but it was not resolved. Since we were only there for two nights we just let it be. VRC should also review the Lorelei shore excursion. This excursion was a waste of time. It appeared this excursion was just to take the cruisers to the gift shop. There were other locations on the Rhein and Moselle Rivers which were more interesting and worthwhile. Overall, my family enjoyed our first river cruise and hopefully do another one in the future with VRC. Read Less
Viking Hild Ratings
Category Editor Member
Cabins 3.5 4.7
Dining 4.5 4.5
Entertainment 3.5 4.1
Public Rooms 5.0 4.7
Fitness Recreation 1.0 4.0
Family N/A 4.0
Shore Excursion 4.0 4.3
Enrichment 3.5 4.3
Service 4.5 4.9
Value For Money 4.5 4.3

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