Sail Date: March 2018
Because I sell wine, I was interested in seeing some of Alsace and the Mosel valley. We travelled with Viking twice before and were delighted with the cruises, so we chose Viking again, and we were not disappointed. Our two previous ... Read More
Because I sell wine, I was interested in seeing some of Alsace and the Mosel valley. We travelled with Viking twice before and were delighted with the cruises, so we chose Viking again, and we were not disappointed. Our two previous cruises were not on the Longships, and we were very very impressed with this newer model. It is spectacular really, with the lovely option of breakfast and lunch on the Aquavit terrace. When it was cold, the doors in the Terrace were closed, but we could still enjoy the passing scenery. On a few gorgeous days, we were able to eat outside, and it was amazing. On the top of the ship is a walking track, which we used on days when we were not on shore a lot. The view from there was excellent. The stateroom we had was a decent size with a nice balcony we used often. The Restaurant was roomy and pleasant. The food on board was delicious for all the meals, and the included wines, though they only alternated from day to day, were 8 choices overall and quite good. The service was marvelous, and though a few of our dinner mates complained, I could find nothing lacking. I thought that the staff worked exceptionally hard and were unfailingly pleasant. The tours on each day varied. We had mainly very interesting tour leaders who maintained our interests, but on a few occasions the tour did not live up to what we had experienced on our other cruises. The optional tours we took were quite good, though, especially the tour of the Alsace wine country with Juliette. She gave us a fascinating tour. The hotels on either end of the tour were good. The Renaissance in Zurich was very nice, and it was a simple, short ride on the tram to central Zurich. We bought our tickets at the hotel and really enjoyed riding the tram with the Swiss. The Pullman in Paris was good, and in a perfect location next to the Tour Eiffel! The metro was super close too, and we hopped on each day to tour. Really, we loved the cruise/tour and the Longship and can't wait to book another cruise. Read Less
7 Helpful Votes
Sail Date: October 2017
Hild and capt johann were awesome. would repeat again. cruise program director emma was awesome. staff was great. food was great. Viking did a magnificent job on the river cruise. 5 stars or more. My "rub" was with the ... Read More
Hild and capt johann were awesome. would repeat again. cruise program director emma was awesome. staff was great. food was great. Viking did a magnificent job on the river cruise. 5 stars or more. My "rub" was with the hotels before and after the cruise. in zurich, the renaissance was located away from the city center and we were forced to wait in the lobby for three hours after we arrived before we could enter our room. so, a 12 hour flight experience to get to zurich and a 3 hour wait in a hotel lobby. come on viking!!! Our hotel in paris, the pullman, was past its prime. yes it is next to the eiffel tower, but the room was more 2 star than anything else. Note to viking; the passengers filled out the cruise survey without any feedback on the last two days in parish after disembarking. there is a gap there and if viking really wants feedback then figure out this gap. We are big viking fans and have already booked our next cruise. Read Less
2 Helpful Votes
Sail Date: September 2017
Stories of an excellent trip with Viking are true. Paris to Zurich with pre-cruise in Paris and post-cruise in Geneva. Have not seen such personal care, tight scheduling, no issues with transportation, and every staff member, and tour ... Read More
Stories of an excellent trip with Viking are true. Paris to Zurich with pre-cruise in Paris and post-cruise in Geneva. Have not seen such personal care, tight scheduling, no issues with transportation, and every staff member, and tour guide and driver, were competent and friendly. Program Director Erna on the pre-cruise and cruise was outstanding. Program Director Annick on the post-cruise was also outstanding. They both took care of the group with patience and vast experience in the travel industry. Viking has gems in both of these gracious and helpful ladies. The Captain and crew did everything in a competent and friendly manner. Food was of high quality and the menu was quite varied. Had cabin 320 Veranda stateroom. Room steward Tyron did a superb job. Many table mates had the drink package, however we did not, and were still happy with the wine/beer included at meals, We did purchase a few drinks outside the meals and may make one rethink the drink package. Hotel accommodations, with the exception of the Zurich Renaissance (location and amenities), were very nice. The audiovox is an excellent item that we had on tours for the individual tour guides to keep in touch with their own group. The Viking Air Department was very helpful and another good value. This cruise was our second river cruise (first time 6 years ago on Peter Dielmann), and we will river cruise again. Read Less
4 Helpful Votes
Sail Date: August 2017
We went with another couple who had been on a river cruise before. This was our first river cruise although many ocean cruises. The staff from the captain to the room stewards were helpful, friendly and went out of their way to make you ... Read More
We went with another couple who had been on a river cruise before. This was our first river cruise although many ocean cruises. The staff from the captain to the room stewards were helpful, friendly and went out of their way to make you happy. My wife was not thrilled with the food at dinner (the taste of the spices used for cooking and sauces). I thought the food was very good. Entertainment is very simple. Local music in some ports and a full time piano player who was excellent. Breakfasts and lunch were very good with plenty of options. Local guides were used at each port and were knowledgeable and articulate. Excursions usually lasted a couple of hours. A lot of cobblestone streets. Some ports required considerable walking, sometimes on rock paths along the levee with stairs to get to street level. Overall the cruise was very enjoyable. I was expecting a little more time on the river, but not disappointed. The ship is very clean and easy to navigate. The cabins are a little small, but they were what I expected. We left the USA early to spent a week in Switzerland. Because of that we had to pay $100 each for "air deviation". When we tried to find out how to get from the airport in Zurich to the hotel (our invoice stated transfers included) we were advised that because of air deviation, transfers were not included and they forgot to tell us. To add a fitting ending to the trip, their contracted shuttle driver dropped us off at the wrong airline gate( on the opposite side of the parking lot. Read Less
1 Helpful Vote
Sail Date: July 2017
I chose this cruise so my husband would have a very nice introduction into Europe. So, I chose it for the ports and land tours. We arrived in Pairs and stayed at the Pullman Eiffel Tower and explored Paris (!) both day and night. We did ... Read More
I chose this cruise so my husband would have a very nice introduction into Europe. So, I chose it for the ports and land tours. We arrived in Pairs and stayed at the Pullman Eiffel Tower and explored Paris (!) both day and night. We did some on our own and also took the Highlights of Paris tour and then the Montmartre tour with the funniest and knowledgeable Janice. She was absolutely delightful, We then boarded a bus and traveled to Luxembourg and saw the American WWII Cemetery and then on to Trier Germany where we met with the Viking Hild. We cruised the Mozelle and Rhine Rivers by an expert captain and crew. Our Cruise Director Carla was ever so attentive to our stay and excursions. She was so kind and caring. The food was amazing. We also loved dancing to a wonderful Pianist Cezar. You would think we would be tired after sightseeing, but Cezar had us up dancing. Service and cleanliness impeccable. The people at the ports were delightful and our tour guides were so well educated to the area. I liked that you could do all the excursions or just be on your own. We so enjoyed Germany especially Mainz, Spyer and Cochem. We sailed to Strasbourg France - again amazing. Our final cruise stop was Bazel Switzerland. Amazing. We took the option tour of the Alps which was well worth it. We also cruised the lake in Zurich. Travel plans including plane travel, arrival,pick-up and disembarkation were so sooth. Again - Amazing. From the travel person assisting with the reservation on to the cruise and home. So personalized. I loved the volume of passengers. We made great friends and memories. I did not feel like a number. Amazing. My husband so loved Europe and Viking that we already are planning on our next trip soon! Read Less
7 Helpful Votes
Sail Date: July 2017
We chose this Viking River Cruise (VRC) because of the destinations, Switzerland to Paris. Our group was large (14 family members) and we were celebrating my mother's 85th birthday. The entire staff of the Viking Hild catered to us ... Read More
We chose this Viking River Cruise (VRC) because of the destinations, Switzerland to Paris. Our group was large (14 family members) and we were celebrating my mother's 85th birthday. The entire staff of the Viking Hild catered to us superbly and in a very professional manner. We really appreciate and commend the service of the Maitre De (Teresa) and her entire dining staff, and our Program Director (Susi). The only real negative about this cruise was the pre and post hotel accomodations. We were booked in Zurich at the Renaissance Tower Hotel. The hotel was nice enough but the location in the industrial section of Zurich made sightseeing on our own difficult. VRC could have picked a hotel in a central location near the shopping and dining areas of Zurich. In Paris, we were booked at the Pullman Eiffel Tower. The location was excellent, but the hotel itself was not 4 star quality. Our room was located on the first floor, but it felt like being in the basement/garage. The hallways were dark and claustrophobic. Our room was average and it showed a lot of wear and tear. The in room safe did not work and there was no ice bucket. We contacted the front desk to remedy the situation but it was not resolved. Since we were only there for two nights we just let it be. VRC should also review the Lorelei shore excursion. This excursion was a waste of time. It appeared this excursion was just to take the cruisers to the gift shop. There were other locations on the Rhein and Moselle Rivers which were more interesting and worthwhile. Overall, my family enjoyed our first river cruise and hopefully do another one in the future with VRC. Read Less
5 Helpful Votes
Sail Date: July 2017
I chose Viking due to the fact that myself and my family have previously taken a Viking River cruise down the Danube about five years ago and had a spectacular experience. This time we tried the Switzerland to Paris river cruise which ... Read More
I chose Viking due to the fact that myself and my family have previously taken a Viking River cruise down the Danube about five years ago and had a spectacular experience. This time we tried the Switzerland to Paris river cruise which took us down the Rhiene and Mosel rivers. What can I say, the Hild, a brand new ship, 2017, was fantastic in all its appointments. The staff was very accommodating in every way, the food was off the hook great, the entertainment was very good and the excursions and guides were top notch. The Captain, Johan was very professional an yet personable along with the Hotel Director, David and the Director of the restaurant, Theresa couldn't be better. The Chef was absolutely top notch, always delighting us with his creations, so great thanks to him. However, the star and hero in a few cases due to unforeseen bumps in the road was Suzie. She was very professional through a couple of rough spots which included a medical emergency and very knowledgeable of where we were, what we would experience and tended to all of the ships guests needs. She certainly is an asset to Viking and deserves a mountain of recognition. Suzie, you made it great for all of us! This cruise would have gotten a solid 5 from me if it wasn't for the Hotel area we were put up for 2 days in Switzerland. The Hotel that Viking chose was in a Techno area of the city, very bland and out of away from the "old" town which I was expecting to stay in. This would have been a much better experience, It kind of painted a less than palatable start for the trip. The Hotel, even though a large one, didn't seem to be ready to accept the number of guests that were arriving. We had to wait for our rooms a very long time. Even then, Suzie stepped in and made things a bit better. Thanks to all, A great trip, would go again if they tweaked the Swiss Hotel issue. Read Less
7 Helpful Votes
Sail Date: June 2017
We just returned about a week ago from a 7 (?) night cruise on the Rhine on the Viking Hild. Our first trip to Europe. What a wonderful experience. The ship/cruise director Mathias, is about as good at his job as anyone we've ever ... Read More
We just returned about a week ago from a 7 (?) night cruise on the Rhine on the Viking Hild. Our first trip to Europe. What a wonderful experience. The ship/cruise director Mathias, is about as good at his job as anyone we've ever seen. Super friendly, upbeat, informative, humorous, fun, etc. ... but so was everyone else. You get the feeling they all like what they do and they all get along. The bartenders, servers, etc., all just superb! The excursions (all included) were top notch.... (we chose a couple extra optional ones)... Loved Strasbourg, France!... The Cologne Cathedral is jaw dropping, the medieval castles sop interesting.... Being from Northern California, we are kind of wine snobs. We purchased the beverage package, which is unlimited cocktails, sodas, wines from the dinner wine list, etc. A great value at $300. per couple/room for the entire week.. I think they lost money on us. The nice selection of red wine lacked anything to die for..... By the last night however, we had figured out what was the best red.....and it was not one of the more expensive european ones. It was a less expensive California red. They have no problem if you bring your own wine on board. No corkage fee. Next time we bring a case of assorted killer California reds to last the week. Overall this cruise from 1 to 10 was a 15!!! As avid travelers, who are hard to impress, we can honestly say...we were VERY impressed. We booked through Costco travel, and there was a $700. Costco gift card waiting in the mailbox when we returned.... We also got a $100. on board credit for booking thru Costco, which we applied to our drink package - reducing it to $200. upon settling our bill. Read Less
9 Helpful Votes
Sail Date: May 2017
We have always wanted to take a Viking cruise and were able to do so with our relatives from San Diego. From the moment we arrived in Zurich we were in the efficient hands of Viking employees. Everything was handled with great care. I ... Read More
We have always wanted to take a Viking cruise and were able to do so with our relatives from San Diego. From the moment we arrived in Zurich we were in the efficient hands of Viking employees. Everything was handled with great care. I attribute that to our program director, Mathias Von Dort. He was like a camp counselor informing, directing, and accompanying us (the campers) through every part of our trip. The room, while not spacious, was perfect. The meals were wonderful. The tours were all we had hoped for, especially our optional excursion to the Swiss Alps. Our tours where wonderful and expertly handled by local tour guides who had detailed information and amusing anecdotes for each setting. For those concerned about the amount of walking, there was always a "gentle" group that took speed and difficulty of the walking tours into consideration. Our program director ,Mathias, made sure that we were entertained in the evening with great dance and music games that allowed you to meet and interact with many of the other guests on the ship. Above all, the crew was amazing! Whether the room stewards, the wait staff, the bartenders or the officers, everyone was cordial and friendly beyond belief. They also transitioned seamlessly between tasks on the ship which was evidenced by their ability to move our luggage when departing like a well-oiled machine. Everyone from the Captain to the kitchen help worked shoulder to shoulder. As we sadly left for the airport, we were still in the capable hands of Viking employees. Once at the airport, we were escorted to our specific airline counters by yet another employee. We simply could not have asked for a more well managed vacation. Oh, by the way, we have already booked our next Viking cruise for September of 2018! Read Less
3 Helpful Votes
Sail Date: May 2017
This was by far, the best vacation I have been on. The ship was perfect. Very clean and comfortable. The staff couldn't have been better. Friendly, hard working, efficient and fun. The food was exceptional. The ports were ... Read More
This was by far, the best vacation I have been on. The ship was perfect. Very clean and comfortable. The staff couldn't have been better. Friendly, hard working, efficient and fun. The food was exceptional. The ports were fantastic and beautiful. The tours and the guides were fun, informative and just perfect. Left the ship in the morning for the tours, back on the ship for lunch and afternoon free to explore the city or lounge on the ship. The entertainment on the ship was wonderful. It's a small ship without a lot of the frills of a big ship but that is part of what I liked about it. All the staff new your name and what your preferences were. It is a beautiful, peaceful cruise through a breathtaking area. I recommend to any adult looking for a Class A trip. I am just counting the days until my next Viking Cruise Read Less
Viking Hild Ratings
Category Editor Member
Cabins 3.5 4.7
Dining 4.5 4.7
Entertainment 3.5 4.4
Public Rooms 5.0 4.8
Fitness Recreation 1.0 4.3
Family N/A 4.3
Shore Excursion 4.0 4.6
Enrichment 3.5 4.3
Service 4.5 4.9
Value For Money 4.5 4.6

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