11 Helpful Votes
Sail Date: May 2019
Pick up from Victoria Coach Station was great, just a little waiting before setting off. Embarkation straight forward quick and easy. Cabin on reception deck level so very easy to find. 2 cases arrived very quickly the 3rd was missing ... Read More
Pick up from Victoria Coach Station was great, just a little waiting before setting off. Embarkation straight forward quick and easy. Cabin on reception deck level so very easy to find. 2 cases arrived very quickly the 3rd was missing for about 2 hours, the cabin steward found it in the end. Not the best cabin that we have had, needs the bathroom updating. 2 comfortable chairs was a bit of a bonus but they were under the TV. There were a few problems with the cabin as detailed in the cabin review section. Evening dinning, good table shared by us and 4 other very nice people right at the back of the ship, so when sailing out of port we had a super view through the windows. Stewards were very good and the service (although very slow on the first night) improved though the cruise. We only saw a little of the entertainment which in the main was good, the young people in the shows worked very hard. The stewards in the public areas were also very hard working and pleasant. We were lucky enough to have a brilliant team with our group and our excursions were pre-planned before we left the UK so we only used the ship's excursions on a couple of days. The best of these was a trip to Sark. A very long day which saw us return to the ship too late for our regular dinner sitting, and as this was a formal night we decided to see if they could find us a table at the second sitting. Previously we had been told that we would have to dine in the Buffet if we were late returning from an excursion, but 4 of us just walked Into the main dinning area and were found a table. Great night glad we did not miss it as it was probably the best dinning night of the whole cruise. For the most the ports along the way were most interesting. The ones where the ship could dock alongside were very good to disembark from, the problems were where a tender was used. What a shambles, and not all the fault of the weather. It was obvious that there were serious tensions between the ship and in one place the outside tender operators, a situation that became very unpleasant at one point. In other ports where the ships own tenders were used, getting on and off was quite a challenge, at one point a member of the crew went overboard in quite a rough swell. I know that this ship had in the previous 4 months sailed around the world so the ship's company had experienced a long time away from home, but the senior members of the crew were probably the most miserable bunch of individuals that I have come across in a very long time. I don't think that I heard the Captain come over the Tannoy once during the whole cruise and at one of the evening events he exuded no enthusiasm at all looking as if he wished he was somewhere else entirely. Some of the staff were most belligerent, when you asked for information they were most dismissive and you were made to feel that you were interrupting them and that they could not be bothered with someone like you. As I have previously said we were very fortunate to be part of a bigger group, and as such we were able to share our views with others in the group. We were able to enjoy the company of like minded travellers. Had we have been on our own I think that cruise would have been quite an unpleasant experience. In conclusion my view is that we put this cruise down as one that will not be repeated with this particular ship. Read Less
2 Helpful Votes
Sail Date: February 2019
OK, the cost and value are pretty good (World Cruise 2019), but its let down by two key things. Firstly the food. It varies between average to terrible and tends to be stodgy, swimming in gravy or sauce and usually over cooked. (Our table ... Read More
OK, the cost and value are pretty good (World Cruise 2019), but its let down by two key things. Firstly the food. It varies between average to terrible and tends to be stodgy, swimming in gravy or sauce and usually over cooked. (Our table of 6 must have sent well over 30 meals back or not eaten in just 70 days.) Not forgetting that when avocado or anchovy appears on the menu! All you get is something from a tube or powdered anchovy??(Dont try and find it on the plate or in the flavour). Secondly the service many of the drinks waiters/waitresses are offhand and rude as were the shore crew. The dining staff are very friendly but lack support to help solve problems when they arise (Fusion restaurant being an exception and very good), the cabin staff are a shining light (along with the little contact you may get with engineering type staff. For the rest the cruise is comfortable with reasonable sized cabins and comfortable beds, not lush, but comfortable. The entertainment team are very good and put on a wide variety of shows that are choreographed on board. Lee Cooper, Holly and the team take a bow. I guess the frustrating thing about this cruise is that it easily could be better, without becoming an expensive overkill. The boat is as big as you need, just fix the food! It’s the only issue that holds me back from booking again. Read Less
7 Helpful Votes
Sail Date: December 2018
We have been on many cruises on different lines and this is our first with CMV. We were attracted to this as Columbus was previously Ocean Village which was our first cruise many moons ago and the fact they had a buy one get one free deal. ... Read More
We have been on many cruises on different lines and this is our first with CMV. We were attracted to this as Columbus was previously Ocean Village which was our first cruise many moons ago and the fact they had a buy one get one free deal. Added to this that the day in Amsterdam fell on my birthday, it seemed ideal. To me, it was a cruise of two halves. Night 2 was much better than night 1. EMBARKATION AND FIRST NIGHT We stayed the night before in the Premier Inn Thurrock East which was only a 15-minute drive from the port and a 20-minute walk from Lakeside Shopping Centre. We got to the terminal to park our car at about 12:15pm as we had to leave the hotel by 12pm. We paid for CMV parking but there needs to be more signage to help you get to the car park once you get in the port. We parked the car, got on the bus and got the transfer to the terminal. Even though our check in time was 2:20pm we were able to check in straight away (note: take a pen to complete the health form!) and we were on board by 1pm. We were shown to our cabin (nice touch) and our cabin steward Imade introduced himself. We dropped off our bags and went to lunch in the buffet. The food here was nice and tasty and it was easy to get a table. When we asked for wine, they came in plastic glasses so we had to ask the waitress to change them for glass, which she did eventually. One thing I did notice on CMV that the staff were really friendly and all seemed to enjoy their job. We explored the ship. The lifts are quite old and often buzzed to say there were too many people in them even though there was room which was annoying but being on Reception deck meant that we were close to most things except the buffet. We really liked Raffles bar and the waiter in here was always happy and eager to please but was on his own so took a while to get drinks for everyone. The décor was really nice but they ran out of Baileys within 5 minutes of departure which a few people were not happy about. Drinks prices were really reasonable and strong(!) with a bottle of wine costing between £15-£18 and even when we had a bottle of Chablis in the restaurant this was only £29. The life boat drill took place on the lifeboat deck so wear something warm! They took this very seriously which was good to see. The show was Abba which was a little bit amateur. The singers and dancers were ok but I thought this was a little bit weak. It also took a while to get a drink here. After the show we went to dinner. The restaurant is really nicely decorated and our waiter was very friendly and efficient. We had a table for 6 and the conversation flowed easily. The food on the first night was instantly forgettable and was a bit strange at times (pate without toast, for example) and I hoped it would get better on the next night. We went to the Dome after dinner. It is a nice place to be but the DJ request system was a bit strange with people monopolising the screen. We then went to bed but were woken up a couple of times in the night by, which we late found out, the locks. Nothing CMV could do about this of course. SECOND DAY AND NIGHT Breakfast in the restaurant was mediocre, not very hot, understaffed and with cheap, fatty bacon. I think we probably would have been better going to the buffet. A few people were complaining about cold, stewed tea and cold toast. However, from after this point, it was MUCH better. We were docked pretty much in the centre of Amsterdam and it was an easy walk into town. We had a nice wander around the city, had a leisurely lunch then got back on for afternoon tea in the buffet. They had lovely scones and again we had no problem finding a table but the custard tasted a bit powdery with the dessert. We went to Raffles again (Connexions and the Pub were very busy) and this time they had Baileys and the same waiter was in there being his normal friendly and happy self. The service was much quicker this time as they had more staff in there (perhaps they had feedback from passengers?). We were told there would be one formal night by CMV head office but both were informal which was a bit annoying as we wouldn’t have brought our tuxedos with us had we known. The entertainment the second night was excellent, music of the musicals and this is where the entertainment team came into their own. The singing and dancing just seemed to much better. We learnt from the slow drinks service the first night and brought in our drinks from the bar. The restaurant meal on the second night was also much better. The food was tasty, service excellent and the baked Alaska parade was really entertaining. As it was my birthday, they sang happy birthday to me and gave us all cake which was a nice touch. DISEMBARKATION We arrived in Tilbury 2 hours late which suited us as it meant we would miss rush hour. We also had an announcement in the cabin at 6am to say we could stay in our cabin for an extra 2 hours so we had a nice lie in! We had express disembarkation which was quick and painless, we went straight to the car park bus and were on the road within 45 minutes of arrival. VERDICT Would I go on this ship, or CMV, again? Possibly, depending on the price. Had we had the food and entertainment experience of the second night on both nights I would say a definite yes. I can’t stress enough that the staff and service were excellent and they genuinely looked like they loved working for CMV. Read Less
1 Helpful Vote
Sail Date: December 2018
Chose this cruise to celebrate my retirement and our past memories of Germany, Netherlands and Belgium. Boarding was very good, fast and efficient. Cabin good. We chose mid ship and it was a very quiet cabin. Lifeboat drill was ... Read More
Chose this cruise to celebrate my retirement and our past memories of Germany, Netherlands and Belgium. Boarding was very good, fast and efficient. Cabin good. We chose mid ship and it was a very quiet cabin. Lifeboat drill was chaotic to say the least. We were all called to the theatre, checked off and then sent out to the muster point on deck. There chaos ruled. Checking people off again and then proceeded to demonstrate the life jacket ( why couldn’t this have been done in the theatre). We were on 2nd sitting so went to the restaurant after the show. We had to queue initially to wait for the first sitting to clear and then directed to our table. However some very drunk idiot decided to make a spectacle of himself and complain about the wait. Generally the meals were lukewarm which was extremely disappointing. They would have been nice if hot. Our restaurant servers were very nice and efficient but the bars were understaffed and took too many orders on at once. However one bar steward shone in the raffles bar working very hard and friendly. Entertainment was excellent especially Angelina and Lee. As a group the singers weren’t great but when the sang solo they were very good. The dancers were top class also. The solo violinist was excellent also. We enjoyed the excursions apart from the coach on return from Brussels which dropped us quite a bit away from the terminal. Getting on and off the ship for excursions were smooth on the whole. Found the ship to be rather small for our liking so probably wouldn’t go again. Read Less
3 Helpful Votes
Sail Date: December 2018
I went on this cruise with 5 friends and for a short European market cruise it was perfect. There were some points for improvement yes but on the whole it was what I expected. We chose the VIP package so we could access whatever we wanted, ... Read More
I went on this cruise with 5 friends and for a short European market cruise it was perfect. There were some points for improvement yes but on the whole it was what I expected. We chose the VIP package so we could access whatever we wanted, however service was quite slow and you could only order one drink at a time and only your own drink and each time they had to produce receipts for signing - all very time consuming and the process used a lot of unnecessary paper - there must be a digital alternative? The main restaurant was perfect and it could also be used for breakfast and lunch too and most didn’t - we used the buffet a couple of times but because of time parameters of shore times etc the footfall was so concentrated we could not sit together if we could find seats at all, cutlery and cups etc ran out and we vowed not to use the buffet anymore when it was so busy. On the ‘sea” day we treated ourselves to the private dining (as we had a birthday) - 9 courses at The Chefs Table. However the person who took the booking made it for the wrong day and should not have accepted our booking as it was already full - apparently "he tried to find us"!!! on a ship not too hard!!! When we arrived we were treated as though we were in the wrong, and the whole situation was handled abysmally. The entertainment was middle of the road as you would expect too - the staff worked very hard. We stopped at Amsterdam , Hamburg and Antwerp. Amsterdam was the shortest stop and one we preferred. No market here but we got our own Anne Frank tickets and looked around alone. The centre was within walking distance. Next was Hamburg - the market here was the best with the parade- however it was a Saturday and v v v busy. The centre was 15 mins by taxi and cost 24 euros- the boat supplies10 courtesy buses but we decided not to queue. Lastly was Antwerp, within walking distance, we also enjoyed. All in all it was a nice pre xmas break, go with a group you know you will make your own entertainment with and you will have fun, however do not expect impeccable organisation, service or luxury. Read Less
6 Helpful Votes
Sail Date: October 2018
We booked this cruise because of the Comedy Legends which we had experienced on a previous cruise. The embarkation was very quick, we had journed by coach from Victoria coach station which due to traffic took 1 & half hours. We ... Read More
We booked this cruise because of the Comedy Legends which we had experienced on a previous cruise. The embarkation was very quick, we had journed by coach from Victoria coach station which due to traffic took 1 & half hours. We found the cabin rather tired though the beds were comfortable, the wash basin was old and did not hold water very well due to a worn mechanical system. The shower though was perfect. Another problem was that the ship was draughty, especially the main entertainment centre the 'Palladium' on the right hand side so we sat on the left which was slightly better, we did have one session when the temperature was decent but soon was back to draughty a couple of hours later. The entertainment was generally good, after all we did go to see the comedy hero's who did not dissapoint. The in house entertainment team did a good show, the dancers were very good, the singers were let down by a poor sound system which was far to loud, do they not have a desibel meter, I did hear that some people that had earing aids took them out. The food was generally good though in the self service bistro was not pipping hot even when there at the start of service, the 'Waterfront' where the evening dinner was taken the menu was sometimes difficult to understand to those who did not have the experience in this type of dinning, also the service was a bit long winded. During the hotter days there were plenty of sunbeds around but the we had the old problem of towels on beds but no bodies. Over all we had, for us, a pleasent 15 days but don't think we would book another cruise on the Columbus. Read Less
5 Helpful Votes
Sail Date: October 2018
Please note that this was an german review translated with google-translator without any correction. Orginal review in german language you could find at german page holidaycheck.de Think it may be interesting to read a review from a ... Read More
Please note that this was an german review translated with google-translator without any correction. Orginal review in german language you could find at german page holidaycheck.de Think it may be interesting to read a review from a complete other side. We are only guest...on an english ship...... What can one expect from an 8-day cruise (Lidl-Reisen) for 569 EUR in the Glücks indoor cabin? Can you book such a trip at all or should you better leave your finger off? We "dared" the attempt and embarked on a 1-week journey in early October 2018 towards Norwegian fjords from Amsterdam. The three German reviews at Holidaycheck meet the core and we can understand many points of criticism from our own experience or confirm. Apart from the 3 Holidaycheck reviews, we also have about 135 English reviews at cruisecritic. co.uk so that we roughly knew what we were going to get involved with. The CMV Columbus is an older type of vessel with very few balcony cabins, mainly outside cabins with closed windows and inside cabins. The ratio of passengers: staff is 2: 1 Who has already used the old Tui Mein Schiff 1 or Tui Mein Schiff 2 (now Herz), will find their way immediately, because the ship concept is almost identical. Who likes this concept, knows what he is getting into. Modern is different, because much has come conceptually in the years. The CMV Columbus runs for English audience, which is very old. Maids of all kinds are on the agenda, the average age of the English guests is felt at least 65 years and is apparently without limit. Everything is aligned with this audience, i. You can not expect German entertainment program and it is not offered. On the ship, it is more leisurely and quiet outside the meal times. The staff is present, always friendly, but also not overly motivated or professionally trained. On 3 days we experienced it after waiting of at least 20 minutes that we were not served, because the bar staff just overlooked us. At other bars, however, it worked quickly and smoothly. Since we only used the buffet restaurant, it could happen that our drinks were already removed by the over-motivated pickup staff while we got our dessert. Certainly isolated cases: We would describe the motley international 615 person crew as "always striving". There is certainly still room for improvement. A large part of the staff is apparently busy with cleaning tasks, the somewhere is constantly wiped and cleaned. The public areas are very clean, which also includes the public toilets. It rarely happened that not just a "cleaning devil" went in or out when you were near a toilet. Due to age, there is rust on the ship and it is only from afar a "White Lady". A lot of paint covers some things and every craftsman is happy that he does not have to sand himself down to the bottom of all the layers of paint. The ravages of time and the environmental influences gnaw on the substance. However, one does not feel really uncomfortable when you know what you are getting into. In the early evening, the German and Dutch guests a "free show program" offered, because before the dinner or the evening show you can see only Austakelte elderly ladies and gentlemen who are full of anticipation of the food or show the other audience. This is obviously the main purpose of the cruise for many older guests. We took note of it with interest, because nobody has to participate: The buffet restaurant offers at all times an almost identical food, which you have to get yourself. Incidentally, water, coffee and tea are included all day. The coffee has no pampering aroma, but is quite ok in terms of taste. A rating is always a matter of attitude: compared to my ship 1 or even 5 you can understand the negative reviews. But taking into account the travel price and that as a German here plays only an absolute supporting role among older English guests, a purely negative rating would be unfair. In our opinion therefore: satisfactory - sufficient. Eat Adapted to the English audience. Breakfast, lunch, coffee / cake, dinner (and midnight snack). In quantity more than adequate, comparable to the food of a department store canteen. Every day changing meat-fish-vegetarian dishes. Salad bar available, partly preserved partly fresh. Bread for Toothless (age-appropriate). There is no ice cream, but various sweet desserts (also warm puddings etc.). We only used the buffet restaurant (also for breakfast). Cabin We had booked an inside fortune cabin (EUR 569) and received for this price an outside cabin with porthole on the lowest person deck (4) midship. All cabins have apparently identical 17.5 square meters. The beds are narrow and relatively hard. We really liked the many storage drawers (closet). Shirts, blouses, jackets etc. can be hung very well in a kind of walk-in closet. The air conditioning is apparently centrally controlled. The mini bar was available (empty), the hair dryer we found at the end of the trip in a lower drawer, the TV was not used (as a test, we have the programs through and only discovered RTL). Overall, it was very quiet (no noise from the side cabins audible). Towels were changed daily. The bathroom area rather small, the shower relatively comfortable (size). A bit daunting was the scoured sink with white paint on the tap. Since one had the impression, it was still the Erstausstattung. Our cabin steward was very friendly and the cabin / bathroom always made a cleaned impression. Because of the washbasin one would actually have to devalue to "bad", generally a satisfactory to sufficient in view of the total price, however, it is better. Service Cabin steward 5 stars. The other staff was friendly and helpful, if not always capable. Our English is actually understandable; unfortunately not understandable enough for some. With ice / no ice seems difficult ... If one receives instead of 2 drinks only one, but in duplicate, one asks oneself already, in which language one actually ordered. The other offered services such as excursions, hairdresser or photographer we did not use. Sports We have noted the shows, but leave after the second song at the latest. In the bars there was live music (classical), which you can also listen to (even if you are not a classical fan). Rock & Pop does not exist (but you know that before), so that the music "did not bother us". With a few books in your luggage you are on the safe side :-) Trips In-house easily possible; no waiting time when leaving the ship except for Tilbury. Tips Beverage package beforehand: The 7th day is free of charge, so you have a moderate drink price for a one-week trip. When it comes to glass sizes, we sometimes wondered from which country the standard was made? However, that's all the same with a drink package (all-in). Non-alcohol beverage package also includes non-alcoholic beer. At incl. Alcohol Pact are the soft drinks included (which was not previously apparent). Hot drinks outside tea / coffee in the bistro restaurant are extra. Tips: Are included in the tour price! This regulation (comparable to Tui Mein Schiff) already applies, so that you can tip only on personal ideas (or nothing). Envelopes or prompts are none. Read Less
3 Helpful Votes
Sail Date: October 2018
We chose this cruise mainly because of its destination, Norwegian Fjords. Embarkation was absolutely brilliant, so well organised, as was disembarkation. The onboard Staff were brilliant, helpful and friendly. The ship itself was ... Read More
We chose this cruise mainly because of its destination, Norwegian Fjords. Embarkation was absolutely brilliant, so well organised, as was disembarkation. The onboard Staff were brilliant, helpful and friendly. The ship itself was a little dated and was in need of some TLC. Although I read in the brochure that it had been refurbished last year, well I think they some parts!!! The entertainment was awful. The night club was really only for the German passengers and it was every night, surely they could have put something different every night or every two nights so everybody would benefit. The Broadway show was horrific I think we lasted 10 minutes. The comedian was good and performed twice. All the rest of the entertainment was very boring and I wouldn't rate it at all. When we reached Amsterdam we had booked with Cruise Excursions online as I wasn't aware that you could book on the ship. When we disembarked I asked the Cruise and Maritime official where to go to get on the hop on and off the bus. His reply was "you didn't book it with us, so I can't help you!! Really? Otherwise we had a pleasant trip. Read Less
4 Helpful Votes
Sail Date: August 2018
We have sailed with CMV on the super little Marco Polo and the lovely Astoria before so choosing Columbus for their few multi generation cruise held no fears. Boarding was as quick as lightning - no hanging around, there. As soon as we ... Read More
We have sailed with CMV on the super little Marco Polo and the lovely Astoria before so choosing Columbus for their few multi generation cruise held no fears. Boarding was as quick as lightning - no hanging around, there. As soon as we were on, we were impressed by the Atrium although the carpet was some what mind blowing! We we're off to our cabin and we had selected deck 8, a restricted view cabin. We had selected this as we had family both above and below us in cabins and, because my mother has a fear of heights, we could go no higher. When we walked into the cabin, we were very disappointed. The restricted view cabins on deck 8 are actually NO VIEW! The lifeboat was rammed almost up against the window and the room was quite dark without a light on. We have been in restricted view cabins before and they have been fine. You don't expect a panorama but a little light is normally to be expected. There was little or none here. The cabin itself was lovely, plenty of room and storage. The bed, however, was uncomfortable. Well slept in, it dipped to the right making it very difficult to sleep but over all, the cabin was roomy and generous. A bottle of wine and glasses were present (we had opted for the all inclusive package - I urge you to do so!), A complimentary box of tissues and lovely fleece blankets, too. The bars were excellent. All in different themes and decor, they were very comfortable with a large selection of drinks and cocktails albeit pricey if you're paying. A glass of wine will set you back £5.60. All inclusive is the way forward as, not only do you get your drinks free but all gratuities are included. You won't have that clocking up daily. Most of the staff were genial but, my goodness, some of the bar tenders could do with a social skills weekend. Surly isn't the word for it. The food was grand, though. Excellent fayre with lots of choice on Deck 12. We tried the restaurant but found the service to be lacking so kept with the buffet bar. Staff need to be a little hotter on the alcohol wash, though. I watched many diners go in without first washing their hands and I can see that familiar old foe, Norovirus, breaking out for an unwelcome visit quite soon. The sailing was perfect. The staff were very professional and safety was clearly Paramount. The film channels hosted well chosen films and there was something for everyone. The Dome on 14 was where the children danced their socks off every afternoon so they were thoroughly entertained. In all, it was another enjoyable cruise with CMV. However, there are a few ends that need tidying on Columbus. They need to apply the standards of the Marco Polo, though. Although CMV will never have Fred Olsen standards, I do expect a tighter ship. Read Less
8 Helpful Votes
Sail Date: July 2018
We boarded Columbus which looked okay in comparison to other cruises which we have been on. Fred Olsen being far superior and modern. All went well until day 4 when we were awoken by the sound of rushing water which unfortunately for us ... Read More
We boarded Columbus which looked okay in comparison to other cruises which we have been on. Fred Olsen being far superior and modern. All went well until day 4 when we were awoken by the sound of rushing water which unfortunately for us caused ourselves and 80+ other passengers to be offloaded in Bergen as our rooms were out of action. We are now back in the UK after being flown home. To CMV credit the customer service was excellent and we have been given a full refund and a discount for use in the future. Columbus is to be repaired at the end of August after her last sailings and I look forward to sailing her next year when she has been upgraded. Also the food was good and variety should suit all tastes. Bars well stocked. Cabins however haven't been updated since CMV took ownership of Columbus from P&O. Read Less
5 Helpful Votes
Sail Date: July 2018
Had mixed feelings about Columbus. The ship looked tired and in need of a bit of painting on the outside. Inside there were a number of design faults such as the need to walk through cabin areas to get to reception. The food was ... Read More
Had mixed feelings about Columbus. The ship looked tired and in need of a bit of painting on the outside. Inside there were a number of design faults such as the need to walk through cabin areas to get to reception. The food was generally excellent, the entertainment varied from the very good to the very ordinary. The staff were pleasant but at times I felt we were being ripped off with the ridiculous cost of excursions. The cost for two people to be taken by coach from Greenock to Glasgow was £58. By local train (four an hour into Glasgow) it cost £14.40. The information whilst on board was poor (no description over the public address about where we were) and we felt fobbed off on a number of occasions. On asking for a weather forecast we were told to consult the daily bulletin which we had already read. On complaining about the temperature in the main dining room we were told it took about two hours for the air conditioning to kick in. This was quite obviously nonsense as at no time did we have any air conditioning and on one evening two members of our table of eight had to go out to get some air. Wi Fi was expensive (something like £53 for the trip and it just didn't work). We overheard a complaint about wi-fi service being met with "well we are at sea sir". There was dust on the underside of the tables in the Dome Bar. Much of the administration work was confusing and at times just wrong (we received wrong bills and there was a mix-up over our table in the restaurant). The ship also tried to impose a £7 a day per person gratuity - making it feel more like a surcharge. We refused to pay this and gave individual members of staff cash as we weren't convinced that the mandatory payments would actually go to the staff. The breakfast buffet room was stuffy and over-crowded and at times the cups and glasses ran out. Plates etc were whipped away as soon as we finished (we could have saved washing up by using the same plates etc). The coffee was just foul. When we filled in the questionnaire we said that we had enjoyed the trip and wouldn't be put off sailing with Columbus again if it was sailing somewhere we wanted to go but we certainly wouldn't sail Columbus out of choice. Neither would we recommend it to friends, although, once again, we wouldn't tell them to avoid Columbus if it was sailing somewhere they wanted to go. Read Less
3 Helpful Votes
Sail Date: July 2018
This was a Round the World cruise. We chose it for the itinerary. We had been on one world cruise previously with Fred Olsen. We have been with Celebrity, P&O, Cruise and Maritime and Fred Olsen and none of the food, enrichment ... Read More
This was a Round the World cruise. We chose it for the itinerary. We had been on one world cruise previously with Fred Olsen. We have been with Celebrity, P&O, Cruise and Maritime and Fred Olsen and none of the food, enrichment activities and staff compare with Fred Olsen Cruise Line but Cruise and Maritime were the worst. The food was bland and uninteresting with no variety, we had Jacobs Cream Crackers at each meal and each buffet for the whole 121 days! (just an example). The meat was tough and over done. The bar staff didn't want to serve you and the dining room staff had too many tables to cover. Many of the cabin stewards had little English and it was a lottery whether you got a good one or bad. The Show Team did a great job with 2 shows a night and sometimes additional solo shows elsewhere. However if the shows weren't your 'cup of tea' there was nothing else - well classical in the Atrium, 'popular' music (Tie a Yellow Ribbon Round the Old Oak Tree) in one bar and a guitarist in another who played for himself and didn't engage with the audience. Ship was great and cabins a good size. Read Less
4 Helpful Votes
Sail Date: June 2018
My dad and I were going away together, he wanted a cruise with no flights hence the fjords. He had been on a cruise before I was a cruise 'virgin'. He told me how it would be pretty 'posh' and the food and ... Read More
My dad and I were going away together, he wanted a cruise with no flights hence the fjords. He had been on a cruise before I was a cruise 'virgin'. He told me how it would be pretty 'posh' and the food and entertainment would be amazing. Unfortunately it didn't live up to expectations. The staff were amazing, couldn't do enough for us and so friendly all the time. The food was good, varied but not a lot of veg dishes that weren't in sauces, though plenty of salad. Unfortunately the bistro didn't seem to be able to cope with the numbers and constantly ran out of glasses, mugs and on the last breakfast, toast! We were told they didn't expect so many?? There were 1400 on the ship at all times so how could they not expect so many to the last breakfast? The ship to me looked tired in places even though it was refurbished last year, the shower room was a bit grubby and the tv didn't work properly (not really a problem as we spent most of the time on deck). One lift was broken the whole trip as was the ice cream counter, which in the heat we had, would have made a killing! The main show was unfortunately on a similar level to butlins, though when singing individually elsewhere on the ship they were pretty good. The lady singer in connexions was amazing! We spent most evenings listening to her. In the main restaurant we had a German couple sat at our table and he told us he was told he couldn't sit at our table because it was an all English table! Shocking!! Having said all that it was an experience I wouldn't of missed and the fjords are breathtaking! Read Less
2 Helpful Votes
Sail Date: May 2018
We are seasoned cruisers but it was my first time on Cruise and Maritime. The cruise was wonderful. Good weather, great ports, superb excursions. A very comfortable & large inside cabin as well, Food in my opinion was excellent. So why ... Read More
We are seasoned cruisers but it was my first time on Cruise and Maritime. The cruise was wonderful. Good weather, great ports, superb excursions. A very comfortable & large inside cabin as well, Food in my opinion was excellent. So why the rating. The following let the ship down. The ship was full, 1, insufficient seats in the buffet for people to have their meals at breakfast & lunch in a civilised, relaxed and orderly manner on sea days & excursion days.it was like a rugby scrum. You literally had to put something on your seat before getting food otherwise someone else would take it. you could not sit and chat after you finished as people would hover over you with their breakfast or lunch waiting to sit down. The restaurant was waiter served and I believe they could easily have made this part buffet as well as other cruise companies have done. 2, frequently no cutlery, mugs, glasses and plates and when this happened they were brought it was a few at a time hot from the dishwasher. Furniture too low to be comfortable 3,Cocktails Frequently the ingredients were changed to make them & cordial was added to mask the no/little alchohol added' I was told that i had to accept inferior products for them at standard prices e.g. cherry liqueur rather than cherry brandy . I sent one back 4 times before I got what i was supposed to have. For that to occur I stood and watched him make it. 4,Poorly equipped Shop no paracetamol, plasters limited toiletries' choice but plenty of olive oil, bubblegum and cigarettes. If I was Cruise and Maritime I would send some undercover management as passengers to go on this ship and I bet they would be amazed at what goes on. Read Less
6 Helpful Votes
Sail Date: May 2018
We chose this cruise because we wanted to visit places we had never been to before, especially Skye, Mull and the Scilly Isles. Sadly, we didn't get to any of them. First of all, there was a technical problem with the ship which ... Read More
We chose this cruise because we wanted to visit places we had never been to before, especially Skye, Mull and the Scilly Isles. Sadly, we didn't get to any of them. First of all, there was a technical problem with the ship which necessitated us turning back from Orkney to Invergordon for a day, which meant that we missed our stops at Skye and Mull. As compensation we were offered the princely sum of £50 per cabin onboard credit. An insult! After our visit to Dublin the Captain then reported that he wasn't happy about the forecast for St Mary's in the Scilly Isles and took us to Cobh instead. When we reviewed the weather forecast for the day that we should have visited St Mary's it looked fine. We quite liked the ship: the entertainment by the singers and dancers was really excellent, probably the best we've ever had on a cruise; the service in the bars and at our table for dinner was also very good. Breakfast was a different story. The self-service bistro was always crowded and, as another reviewer has said, they frequently ran out of mugs, and usually at least one coffee machine was out of order. The plates by the salad bar were usually hot! The orange juice was watery. We had breakfast in the main restaurant most of the time, but that was rather a hit and miss affair. You could never be quite sure of getting what you had ordered and service was often slow - a marked contrast with the service from our waiters in the evening. Overall, we quite enjoyed our cruise, but I would have to think long and hard about choosing CMV again. Read Less
6 Helpful Votes
Sail Date: May 2018
we wanted to tour the British Isles. All the windows were fiithy, lifts out of order, toilets overflowed, corridors flooded, sunloungers black with dirt and torn. mattress on beds worn with dents in the middle. Connections lounge lovely ... Read More
we wanted to tour the British Isles. All the windows were fiithy, lifts out of order, toilets overflowed, corridors flooded, sunloungers black with dirt and torn. mattress on beds worn with dents in the middle. Connections lounge lovely with exception of seating, chairs so uncomfortable and you had to lay not sit in them. Food poor, not too good a selection. Main restuarant food tough,chewy and vegetables not cooked. In self service never enough mugs, racks always empty and coffee machine always breaking down. Ships engines broke down in Scotland and had to double back to get repaired. so we lost a day. Missed 3 ports of call due to bad weather. Have travelled on the Magellan and it was much much better. The entertainment was fantastic. Even the visiting comedians were very good. People very friendly on the cruise. Embarkation and dis embarkation was very well organised and orderly. Enjoyed the actual cruise but wish they had got their act together as it could have been fantastic. Read Less
3 Helpful Votes
Sail Date: May 2018
We wanted to take my elderly parents to Skye, Mull and Isles of Scilly (mid 80's and probably the last opportunity for them). Strange to read that another May 18 sailing of Columbus 'had engine trouble' and so couldn't ... Read More
We wanted to take my elderly parents to Skye, Mull and Isles of Scilly (mid 80's and probably the last opportunity for them). Strange to read that another May 18 sailing of Columbus 'had engine trouble' and so couldn't visit any of these three ports?!? We booked through saga and I'm really surprised that they would use this cruise line if, as is indicated - the Captain has no intention of going into those prime ports? What we saw we enjoyed but bitterly disappointed to miss out. Food in restaurant was excellent, also entertainment, staff were well trained and friendly. Negative - our bed was rock hard so I asked for a mattress topper - when I stripped the bed - I wished I hadn't, the under-bedding and pillows were filthy with stains all over. this was changed at my request. Shore excursions were approx £50 per person for a 4 hour trip - too expensive. Finally, we've come home with THE most terrible bug, 2 wks later - still very ill Read Less
12 Helpful Votes
Sail Date: January 2018
Worldcruise Amsterdam-Amsterdam early Jan.-early May 2018. What went right is too much to mention. What went wrong is too much to mention. This is sad for the staff that did their work the right way, e.g. my cabin-steward S HTIN LIN ... Read More
Worldcruise Amsterdam-Amsterdam early Jan.-early May 2018. What went right is too much to mention. What went wrong is too much to mention. This is sad for the staff that did their work the right way, e.g. my cabin-steward S HTIN LIN MYA from Myamar. Under the same conditions again? Hmmmmmmm. Special mentioning deserves the australian border-control. Substandard, disorganized , incompetent. On my question to this peculiar woman that this (ill)-treatment seamed inhospitable to me her initial answer was "how to they do it in you country" (sic).All passengers going ashore were kept waiting a long time for no good reason, all passengers returning were kept waiting a long time for no good reason. Clearly because i asked. Two passengers had not reported the way they wanted.... Files a complaint 12/06/18 (so 12th. of June) with the australian government/department of home affairs. In several places the border-control was ridiculous. On my question why this way, you can guess the answer: safety pfffff, the easy way out, creating anoyment. On request some additional information. The food was quite good, in seating-restaurant and buffet=restaurant. Activities were plenty, quizzes, dancing, cooking-lessons/-demonstrations, etc., presented as should be. Service in order ( at the front desk staff always smiling, confronted with an error the answer was blurry and the smile turned vague - oh well). Entertainment high level, certainly taken into account the Columbus is a small ship to today's standard, so limited possibilities on the small stage. Ship's performers were excellent, visiting performers too in most cases. Staff were attentive and suited for the job. Excursions ware sometimes very unorganized, e.g. long waiting (about 20 minutes) on the stairways, some were not to standard so money was for half returned. What bothered me was maintenance/cleaning all the time, with staircases and parts of deck closed. Avoid the easy mistakes and the "hmmmmm" will turn into "yes". So i am curieus for the upcoming reviews. Read Less
5 Helpful Votes
Sail Date: January 2018
What a disappointing cruise. It was so average. No sparkle. Cabins were average with everything working. CMV charge for everything like water in cabins, even the waiter/waitresses pens have to be returned end of cruise, or they pay for ... Read More
What a disappointing cruise. It was so average. No sparkle. Cabins were average with everything working. CMV charge for everything like water in cabins, even the waiter/waitresses pens have to be returned end of cruise, or they pay for them! Food was excellent but just no style. Drinks package at £17 each per day was a rip off. Afternoon tea was just that, tea in the cafeteria; never smoked salmon, no tablecloths, no nice music, just no style. Talking of music, the classical duo were variable. They did concerts each night rather than background music, sometimes many wrong notes. So many wrong notes and simple Grade V music and average musicianship. No class. Compared to the international jazz trios on Cunard, it was a bit of shock for 43 nights. They had NO JAZZ at all and no cocktail pianist; nothing, anywhere at all. The TV service was very poor in rooms. No news or CNN or BBC for large chunks of the trip. Some days no TV at all just movies...... Dome observatory, they shut the curtains so you couldn't see out when leaving ports, probably for navigation but just so crass and inhospitable to guests. Excursions were hugely expensive. Glow-worm caves were £105 each; it's just 50 minutes out of Auckland and would have cost them about £20 a head, since we lived in Auckland we know the route and tickets. Just price gouging beyond belief. Tea at Reid's, Madiera, twice the price of just doing it ourselves; oh well. Guest mix ok but elderly. Nobody dressed up for dinner. Informal meant smart but all old guys were wearing short sleeved shirts no tie. In the end CMV did away with casual dining nights to keep the standard higher. We took dinner jackets but even for formal this was not needed and many guests did not bother. CMV is the only cruise company where you really don't have to bother dressing for dinner; the staff don't care and nobody enforces a dress code. Very disappointing. Staff very poorly paid about 650 euros a month, but trying to stay professional. Dirty glasses given out from bar, some public rooms never cleaned; mould in the Plantation servery area ceiling; nobody seemed to care. No style, no glamour, a disappointing cruise. I was glad to get off in Auckland. Read Less
9 Helpful Votes
Sail Date: October 2017
MV Columbus very nice ship well appointed. Spacious cabins good storage space, cases under beds. Lovely crew all friendly and very helpful. Good launderettes on two decks. Dining, food seemed to be down to price nothing special compared ... Read More
MV Columbus very nice ship well appointed. Spacious cabins good storage space, cases under beds. Lovely crew all friendly and very helpful. Good launderettes on two decks. Dining, food seemed to be down to price nothing special compared with other ships. Very popular was fish and chips when served during a special culinary buffet. Desserts too sugary and hot desserts not quite what it said on the tin. During the days at sea, expensive craft lessons, only two lecturers, both on wildlife and photography and one a lifestyle expert as well. No regular dance classes, therefore no dance sessions except for a couple of attempts which were failures. Scheduling of things to do wasn't done with much thought so a lot of overlapping. The ship's entertainment company of singers and dancers were excellent very, very talented. Good shows, good choreography and costumes but the same faces every night. Late in cruise a couple of comedians came onboard. One a good song and joke act. For once a good band, no tinny trumpet but the music whether live or recorded drowned the singers. Free shuttle buses at some destinations. Excursions seemed expensive but we enjoyed the ones we went on but mostly we did our own thing with taxis etc cheaper. Disembarkation a complete shambles, cases all mixed up lack of trolleys. We were using the coach connection which meant self load the cases, not enough coaches, delayed departure due to trying to squeeze people in, luggage wouldn't fit missed our connection. If CMV improves the food, entertainment, daytime recreation we would go again with them. Read Less
7 Helpful Votes
Sail Date: September 2017
We were looking forward to the Columbus, a new mid sized ship operating from the UK. As a ship she looks quite pleasant. As a cruise ship, it seemed to us that she had two obvious and immediate disadvantages over her competitors - there ... Read More
We were looking forward to the Columbus, a new mid sized ship operating from the UK. As a ship she looks quite pleasant. As a cruise ship, it seemed to us that she had two obvious and immediate disadvantages over her competitors - there is nowhere, really, to take a bit of exercise. The promenade deck has teak decks, as you would expect on a ship of this age. But the deck does not go all the way round. To do a few circuits of the deck, you have to pass through the ship both at the bows and the stern. That caused a few grumbles. The second: the dreadful show lounge. Or theatre. Whatever you like to call it. This is scattered with pillars, and the seating tiers are too level, so that visibility is heavily obscured. Pre and during performances there was a constant shuttle of people moving about trying to find a place from which they could see. That is distracting both for audience and performers. Two bad points for a ship in competition with a number of others of similar size. There we are. There must have been a good reason for Cruise and Maritime to acquire this elderly vessel. Embarkation was at Tilbury. This was fraught with frustration and some temper. The ship's arrival was delayed by bad weather. That cannot be helped. So departure was loikewise delayed bysome seven hours or so.The practical problem however is Tilbury itself. The single carriageway road leading from the ABP cruise car park, a long way from the terminal, is shared by all the port traffic. It took us over one half hour to make the journey in an elderly shuttle bus. It must have been a tiring day for the ship's crew and company personnel. So it was for some of the passengers. The balcony cabin was spacious, well decorated and well looked after by the cabin steward. I think that the average cabin size on this ship may well be larger than in more modern ships and that can be an important factor, depending on the amount of time spent in it. For this cruise, to St Petersburg, that was quite a lot, for us, because the entertainment was not inspiring. The standard mix of singing and dancing troupe, indifferent speakers none of whom appeared to be experts in their subject, and comedians and so forth. Nothing at all memorable. So also, really for the food. Service was willing but slow. The food adequate,but nothing special. Very like other standard cruise fare. Then the itinerary. The Baltic is always an adventure. But this was a 12 night cruise. Because of the delayed start we missed the first port of call. That was to be expected. But that, Copenhagen, was in any event to be one of the three ports with a half day stop. For these interesting destinations - most of the cruise companies follow very much the same itinerary - half a day is just not enough. So perhaps look for a 14 night cruise, with full days in the ports you favour. All in all, an enjoyable trip. Would we travel with Cruise and Maritime? Certainly. On the Columbus? Once was enough. We quite liked the ship as a ship, the crew were uniformally pleasant but the ship has its faults for a stay of more than a few days. Read Less
29 Helpful Votes
Sail Date: September 2017
Cruise Review. CMV Columbus CD712. 4th - 13th September 2017 Having served at sea or been involved with the Marine industry all my working life I believe I am a reasonable judge of ships and companies and believe this review to be a ... Read More
Cruise Review. CMV Columbus CD712. 4th - 13th September 2017 Having served at sea or been involved with the Marine industry all my working life I believe I am a reasonable judge of ships and companies and believe this review to be a good representation of this our fourteenth cruise. Our first time with CMV, a choice made because of the itinerary, started well with an efficient boarding having used the long term car park. On boarding the vessel all seemed well and our balcony cabin was up to expectation however I soon began to feel that this was not a happy ship. This was clarified at our first meal, breakfast on the Tuesday morning. The table had been laid in a haphazard manner and the staff seem to be lacking in direction, items such as butter knives, teaspoons missing and lack of coherent service caused, we suspect, by the table being released too early for second occupation. The staff appeared harassed. Emergency stations and lifeboat drills were unlike any previous drills encountered, both in the Royal and Merchant Navies with a confusion as to who should be where in the seating arrangements for the life boats (Muster station A). I am not sure whether following each other in the manner of a first world war blinded soldier queue would have worked. Too long and confusing! My intuition that all was not well with the ship came a following evening when we went to first dinner sitting. We queued up back along deck 7 for about fifteen minutes before being let into the dining room, no problem but where were the waiters ? fallen over board ? on strike ? ten minutes or so later they all turned up and someone in middle management declared the restaurant open. No explanation. This is the point that showed that there was a top down communication problem on the vessel which was only to get worse. It is in the interest of any management to quickly stem shipboard rumours, so was it a strike, were their cuts in the wages, had the crew been paid ? all supposition but bad for the company reputation. A simple apology and an excuse for say a "late running staff meeting" would have been suffice. At this point I will put in a good word for the entertainment dancers, singers and band, we did think they did a good job and the variety and skill level was very high. A pity about the Palladium seating arrangements low seats behind high seats !. Why do people get there over an hour before the show to get the best seats? We were very impressed with the standard of food and its presentation, both in the Waterfront and Plantation restaurants. All goes well with the Itinerary, and the tendering (go around and try that again snotty! ) then the weather changes and there is a second attack of poor communication. This time it is in the atrium as we all collect for our excursion buses in Kirkwall. A large mass of people on different tours gathered together and just one member of staff trying call the groups as required. Did anyone think of giving the poor girl a hand held mic?. As we left for our bus my wife suggested to a gangway officer why did you not form us in us into groups and lead us out when required like the larger cruise ships, his response, "we always do it this way" (flash back to Titanic Exhibition). We fully understand the crew are not responsible for weather or any outside influences but again CMV let itself down through poor management and communication. This poor communication problem is finally highlighted on the final day as a set of events outside of the control of the ship's Master could have been better handled. Bad weather had delayed the ship and correctly, advice from the shore side authorities had recommended the vessel lay off and delay arrival. No problem there, we could all understand that the sea state was poor and all travel arrangements need to change at short notice and a plan B instigated. In these instances a company is judged, as noted, by the poor reputation gained by British Airways recently due to poor communication. At some point at about 0100 the bridge was aware of the planned change so why were passengers not told about the delay by about 0700 when we departed our cabins as previously required, only to return later. We went to our embarkation point in the atrium at the correct time and were seated beside the reception desk. Our full marks to the reception staff for fending off so many complaints about communications, but where was any authority? The only answer they could give was they we are awaiting the bridge to give an announcement. This came at about 0900 with a full explanation but why not an early comment from on high? We eventually arrived alongside at 1500. In conclusion the hands on crew were friendly, its food was good and the Palladium production crew did a fine job. We rate this cruise as three star Public relations can either make or break a company and in this instance I think CMV let itself down. Read Less
13 Helpful Votes
Sail Date: August 2017
We arrived at Tilbury expecting embarkation to be something of a shambles (based on previous comments). However, we were pleasantly surprised at how smooth this was. Drove straight up to the gate, offloaded luggage and asked to park ... Read More
We arrived at Tilbury expecting embarkation to be something of a shambles (based on previous comments). However, we were pleasantly surprised at how smooth this was. Drove straight up to the gate, offloaded luggage and asked to park approximately 20 yards in front of the terminal building! I think embarkation is very hit and miss, having spoken with others who were asked to park in the long stay car park and had to be bussed back to the terminal. One big complaint I have about boarding is the total lack of security. At no point were our carry on bags scanned and we were told to walk round the outside of the x-ray scanners! This was the same at both Amsterdam and Antwerp (although at Antwerp they made a show of making us put out bags through a scanner. This proved to be totally ineffective because no one was looking at the screens! Complete waste of time. We could have brought absolutely anything on board and spoke to many people who brought quite large quantities of alcohol on board totally undiscovered. We were more concerned about what else people could have smuggled on board, bearing in mind the heightened security level at the moment. In all, this cruise was more or less what we were expecting for the price we paid. The food in the main buffet is very limited and quite unimaginative. The coffee is good. Food in the dining room better but the service is, again, hit and miss. We chose to take breakfast in the main dining room one morning and out of the 6 people on our table, I was the only one who didn't ask for any change to be made to the dish I ordered. Needless to say, my breakfast was the only one which was wrong! The coffee was cold and we had to ask more than once for a refill. The orange juice tastes watered down and I am still waiting for my toast! The cooked breakfast is exactly the same as that served in the buffet, so no difference in quality at all. The entertainment is pretty dire. The cruise director is unprofessional, scruffy and not funny at all. We walked out half way through a show in the Palladium as it was cringeworthy. The singers in Connexions Bar and Taverners are poor. However, the crew in every bar and elsewhere on the ship were all excellent. There is a large screen over one of the pools which showed various music and promotional videos non stop. There is also music next to the second pool. If you happened to be sitting on the top deck between the two pools the conflicting music was ridiculous. It would be infinitely preferable to have music by one pool and make the other pool a quieter area. At no point were any officers or the Captain visible. This is the first time we have cruises where not one of them showed their face for the whole time and we found it quite odd and not good for customer relations. Disembarkation was OK, although being asked to vacate the cabin by 7 a.m. was very strange indeed. Bearing in mind the price we paid, we still feel that it was good value. However, if I had paid the full list price on CMV's website, I would have been quite unhappy. I think that with Columbus they are trying to compete with P&O but they have a long way to go yet. Finally, the outside windows on every deck were absolutely filthy! Come on CMV - this is poor housekeeping and easily rectified. Read Less
29 Helpful Votes
Sail Date: August 2017
We have just returned from a weeks cruise on the Columbus. Ship is beautiful and all areas clean. Decor is lovely. Cabins fantastic. Food in waterfront restaurant absolutely superb every evening. Don't waste your money in the ... Read More
We have just returned from a weeks cruise on the Columbus. Ship is beautiful and all areas clean. Decor is lovely. Cabins fantastic. Food in waterfront restaurant absolutely superb every evening. Don't waste your money in the Grill restaurant! Food better in the Waterfront restaurant and it doesn't cost you £25 extra to eat in there!!! Very disappointing meal in there. 4/10 at most and that's being generous! We ate there as a treat to ourselves and were not impressed with anything! Service not as you'd expect. Slow and food was sent back by 2 in our party. Starters unimpressive and only the soup was decent. Steaks were average. Veg mostly sliced cooked peppers! Deserts not worth waiting for! I wish I'd listened to other reviews on here before we decided to try it for ourselves. Most staff on ship were friendly but some were unfriendly and rude to passengers and other staff members which was unpleasant to witness. Definitely need training in customer service and service with a smile. Some made you feel you were a nuisance! Just for asking for information or help. Blonde lady in tour office, name unknown but the manager I would imagine by the way she talked down to a lovely young lady working there. She was unhelpful and absolutely rude. The poor girl was embarrassed and was doing a fine job! Shows were average. Nothing spectacular but good and entertaining, very disappointing in having no star acts in the week we were there. The worst thing for us were we cruised when children were allowed on board a usually adult only ship. Our party are all young grandparents and love children but there's a time and place! Most entertainment was family friendly, meaning children's entertainment! So not a lot for us adults without children to entertain. Main annoyance was children being allowed in all bars and areas until all hours. Only area children were not allowed was the nightclub after 11pm and even that wasn't adhered to by some parents. Young Children were sat on bar stools in bars when adults were struggling to find a seat! Patents were responsible for their children's behaviour of course, but there should be rules regarding adult areas. Would not advise cruising when family friendly if your looking for adult entertainment and relaxing evenings!! I would definitely cruise with them again if adult only and hope they may have sorted out the bad staff from the excellent as many were. Our cabin was spotless. Good size. Beds very comfortable with fresh clean cotton bedding. Shower great size and powerful! Lovely white fluffy towels. We stayed on deck 6 ocean view. Friends were on deck 10 ocean view. Cabins pretty much exactly the same apart from they had tea making facilities. Drinks prices are the best we've ever had! Very reasonable. My review is honest and the critical points are to help future cruisers what to be aware of. Read Less
5 Helpful Votes
Sail Date: July 2017
The cruise had a good itinerary, embarkation arrangements were good and all started well. Destination ports were all in docklands and needed transport to reach town centers as opposed to cruise terminals. It soon became apparent that this ... Read More
The cruise had a good itinerary, embarkation arrangements were good and all started well. Destination ports were all in docklands and needed transport to reach town centers as opposed to cruise terminals. It soon became apparent that this was an old ship (formerly P&O) and had been rushed into service, renovations and repairs were going on around the passenger. On one occasion our stateroom carpet was soaking wet. When we complained at reception they put in train a change of cabin and repairs. They were unaware that another department was cleaning carpets on that deck but not drying them adequately.Meals were mediocre, waiters had no knowledge of the wines or how to serve them the principle restruant was well appointed but the self service was always uncomfortably hot and overcrowded. There were announcements on the Tanoy by a voice that said it was the captain but he never condescended to meet the passengers. Two ports of call Isle of Sky and Mull were cancelled when the captain anticipated the sea conditions would be too dangerous, but since he chose to divert to a day at sea and Invergordon we will never know if the highlights of the cruise we were wisely avoided or not. Entertainment was a mixed bag ranging from a poor taste comedian when guests walked out to some first class productions. It was left to guests to arrange a well supported bridge school. My wife developed cellulitis in her leg and treatment in the medical center was excellent. Read Less
Columbus Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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