3 Helpful Votes
Sail Date: July 2017
We chose the cruise as the destination to the Baltics appealed. From the moment we arrived at the terminal we were made to feel so welcome and this progressed right throughout the whole cruise. We had a junior suite with a balcony and this ... Read More
We chose the cruise as the destination to the Baltics appealed. From the moment we arrived at the terminal we were made to feel so welcome and this progressed right throughout the whole cruise. We had a junior suite with a balcony and this was perfect for us to sit outside in our own space, ideal for reading, pre-dinner drinks and eating the canapes that were provided each day. We choose the early sitting for dinner and this worked for us in that we could go straight to the show after we had eaten the wonderful food. The staff were wonderful and could not do enough for us and this made for a relaxed cruise experience; great food and a spacious ship, It is best to choose your times carefully at the Plantation buffet to avoid the mad rush, which we did to great effect. We are now relaxed and thank you to Columbus and CMV. Read Less
3 Helpful Votes
Sail Date: July 2017
We sailed from Tilbury, a painless procedure, our bags were at the cabin before we were. The cabin was an outside with window twin, big enough for us with lots of storage space both drawers and hanging space, so we unpacked and went for a ... Read More
We sailed from Tilbury, a painless procedure, our bags were at the cabin before we were. The cabin was an outside with window twin, big enough for us with lots of storage space both drawers and hanging space, so we unpacked and went for a wander to explore, all the crew were helpful, polite people. The emergency drill was fun but a bit warm. Then we had our first meal, again excellent. We opted for an early dinner and a six person table, which turned out well, we have four new friends. Without exception, the food was exemplary, we are pescaterian, and had no problems. The entertainment was a hoot, withe the singers, dancers and house band performing a different themed show each night, wonderful. There were also daytime talks including Tigers and Stalin, varied and interesting. The crew were always helpful, smiling and polite, our cabin steward was excellent, as were our dining waiter and wine waiter. We opted for the drinks package, which we feel was good value, when at sea it is very easy to overeat but there is always the on board gym! We visited Copenhagen, Warnemunde, Helsinki, St Petersburgh (2 days), Tallin and Stockholm ( our only Tender transfer, exciting stuff). We did our own thing mainly except St Petersburgh where we did the organised tour which was hosted well. We chose the priority disembarkation, which was a bit of a crush but ok. There were no children on the cruise, which suited us. The only slight negative was having consecutive days at sea, an extra stop somewhere would be good. All in all, a good holiday we will do it again! Read Less
6 Helpful Votes
Sail Date: July 2017
This cruise was chosen as it included 2 days in St Petersburg. The Church on the Spilled blood has been on my bucket list for a long time. Embarkation was a little disorganised, but everyone was very nice, disembarkation was swift ... Read More
This cruise was chosen as it included 2 days in St Petersburg. The Church on the Spilled blood has been on my bucket list for a long time. Embarkation was a little disorganised, but everyone was very nice, disembarkation was swift and easy, full marks there. The ship was looking very good and had had the refurbishment it said. It is now CMV's flag ship, but it will need constant TLC to keep looking good. Expect constant attention to the ship while on board, please don't moan The medical services were very good and older people are treated with respect. What a shame that the shore excursions did not match up to the rest of ship, the staff, the food and very nice people on board. I would not go on the ships excursions again, but I would be happy to travel with CMV again.. in general, it was minimal time to see the sites, but 30 minutes plus in the souvenir shops, as a lady said...' I am fed up with being herded about like sheep'...and one guide rushed us about Tivoli Gardens at such a pace, the older ones of us only got to him as he moved off to the next item! The Columbus has had lots of bad reviews during it's first few sailings, and as I expected, these problems had mostly been resolved. The trip was very good generally, but it would have been so much easier if the people manning reception actually spoke english, rather than just knowing a few words of the language. Evening Dining in the restaurant was mostly very good,breakfast was better in the buffet, but the buffet let it's self down with the hot food , just not hot, even at the start of service. As people said, 3 star prices, 3 star food... but it was good with plenty of choices The entertainment had mixed reviews, Sorry, the singing..... it was a bit ordinary and the comedian was just rude. Read Less
20 Helpful Votes
Sail Date: July 2017
Having cruised with CMV before we knew what to expect but were a little nervous due to the awful reviews. Well what a surprise we didn't find anything like what has been portrayed on here, Perhaps the problems were due to new ... Read More
Having cruised with CMV before we knew what to expect but were a little nervous due to the awful reviews. Well what a surprise we didn't find anything like what has been portrayed on here, Perhaps the problems were due to new staff which have now settled in Food was good and sometimes very good. Staff were very friendly and helpful beyond what could be expected i.e. Wheeling passengers round in wheelchairs etc . We had the drinks package which we felt was very good value for money Entertainment was much what you expect on CMV. I prefer the bar entertainment to the show lounge shows as I always think they are reaching for notes which gives it an edge whereas this doesn't happen in the bar for some reason The ship is big without being over large and has lots of different areas for people to sit, read, drink etc and didn't feel crowded even on the sea days. The back decks with jacuzzis, sunbeds etc were a lovely area to sit out in. The gym is huge for a ship, nice big well stocked library The ports were good and there was always a free shuttle bus into town when needed. The tender service was efficient tho I do feel some people perhaps were not fit enough for tendering despite the staffs best efforts As usual there were moaners but they seemed to be over silly little things like the stirrers were upside down and a lady shouldn't have been given a glass with a handle apparently!!?? We will certainly cruise CMV again Read Less
7 Helpful Votes
Sail Date: July 2017
Having travelled in many parts of the world this cruise offered an opportunity to see parts of our own country that we have previously not explored. We prefer river cruises and independent travel and had a few reservations when viewing ... Read More
Having travelled in many parts of the world this cruise offered an opportunity to see parts of our own country that we have previously not explored. We prefer river cruises and independent travel and had a few reservations when viewing some of the earlier reviews. However our experiences echo more recent reviews. Embarkation was well organised and efficient. Decoration and facilities around the ship were more than adequate. Our cabin was spacious and provided excellent storage, this was similar in cabins allocated for single travellers which matched the size of doubles. The bathroom was compact but sufficient. All linen was clean and new. Our cabin steward, Myo, was attentive and friendly as were all crew members we encountered, we couldn't have asked for more Meeting other passengers when dining made it a social event and we opted to share a table of six for dinner. Other meals in the Waterfront dining room were of an open seating arrangement. We only had one meal which we were less than satisfied with but this may have been a wrong option on our part. Food well presented, hot and with many options. Some evenings had a different theme e.g. Italian, Greek etc. We used the Plantation buffet on a few occasions but this was busy at key times, much better for lunch on port days. Sadly the behaviour of some passengers left a lot to be desired in their manners and greed. We also used the Indian Fusion restaurant and Grill restaurant at an extra cost. Our preference was for the Fusion with an interesting and delicious selection. All restaurants were well serviced. The show team were very good, an excellent violinist and singers. Costumes also wonderful. The downside for us was that on a later sitting for dinner we had to attend the early show. C&M should consider closing the auditorium doors once a performance has started. Every evening early diners would wander in during the show regularly walking across the front of the stage. Others would push past to get seats as those of us viewing the first show were trying to leave. Again some very bad mannered guests. The opportunity to attend any of the evening quiz's was difficult due to the lack of vacant seats for second sitting diners. Ports of call met our expectations but sadly due to weather conditions Mull and Skye had too be missed but C&M made a diversion and offered an alternative to Invergorden to make up for this. We used some of the excursions which were well organised with knowledgeable guides. Mostly we explored independently using the excellent shuttle bus service provided at most ports. Some passengers, though, had problems using the tenders mid morning as priority was given to given to tour groups. My advise is to leave the ship before the tours commence. Sadly disembarkation was less pleasurable. Rooms had to be vacated by 7.00 am and the first passengers disembarking did so after 9.00 am. there was not enough seating in the communal areas for all passengers and many had to sit on stairs which is not suitable for many elderly passengers. Again this needs to be reviewed. Read Less
20 Helpful Votes
Sail Date: July 2017
We have done many many cruises on a wide variety of cruise lines and when it was announced that CMV were getting Columbus ( a ship which held fond memories for us as P&O"s Arcadia) we decided to give the company a try. Early ... Read More
We have done many many cruises on a wide variety of cruise lines and when it was announced that CMV were getting Columbus ( a ship which held fond memories for us as P&O"s Arcadia) we decided to give the company a try. Early reports of the first cruises that Columbus did made us wonder whether or not we had made a big mistake in booking but our experience was so very different from those early bad reports. If anything, despite the passage of 17 years since we were last on board the ship, she is in some ways better than she was then. The decor is "warmer"and more inviting than the stark minimalist decor of yesteryear. Externally she is wearing her years well with nicely maintained wooden decks and good sunbeds although, if one looks hard, there are some details that need general maintenance such as external stair treads. Internally some of the furnishings will need replacement before too long but nothing more than one would expect from normal wear and tear on a ship in active service and I am sure that the usual rolling program of replacements will deal with this. The food was good and seemed to get better as the cruise went on and the dining room service that we had was excellent. The buffet, as with many buffets was perhaps a little repetitive but everything was fresh and kept replenished. In particular the scones at tea time were great. The Indian speciality restaurant and the Grill served very tasty and nicely presented meals even if the price for the Grill was perhaps a little high. We took the drinks package and probably broke even but a wider selection of included wines would be welcomed. Entertainment was, in our opinion very good and we have seen much worse on more expensive cruise lines. Of course everyone will have there own preferences and views on what is good but the production shows featured some real, in depth, talent. The show lounge was never the best in the business and some sight lines are poor but carefully choosing where we sat meant we always got a good view. The entertainment staff worked so hard what with shows, he caberet and also escorting some tours that we wondered when they got time to rehearse, far less sleep! Other staff were unfailingly polite and cheerful even if some of them had a less than excellent grasp of english. The bad points - the company really needs to get together with the Port Authority and sort out the signeage around the port. Finding the long stay car park was difficult and even the shore staff admitted it was very poor. Also our luggage delivery was poor. Although we were on time for an early embarkation our cases seemed to have been shunted on a baggage trolley to the back of the queue. It really was a case of "check in first, get your cases last" we checked the cases in at 12.20pm and received them in the cabin at 17.50! - CMV needs to sort this out. Also why did we have to vacate our cabins at 07.00 on the last morning, 07.30 would have been more civilised, but having said that, disembarkation was orderly and the transfer back to the long stay car park was quick and efficient. All in all a good cruise around the Bristish Isles, made better by having mainly excellent weather even though there had to be an itinerary change made necessary by sea conditions being such that two tender ports were outwith the company's safety parameters. Would we go again with CMV on the Columbus - YES. Read Less
29 Helpful Votes
Sail Date: July 2017
We initially booked this cruise as the itinerary appealed to us. A different port everyday with only one scheduled sea day. After booking and researching the ship we discovered that she was previously Ocean Village…a ship we had enjoyed ... Read More
We initially booked this cruise as the itinerary appealed to us. A different port everyday with only one scheduled sea day. After booking and researching the ship we discovered that she was previously Ocean Village…a ship we had enjoyed cruising the Caribbean on some years back. Embarkation was smooth. The allocated time slots worked well and we were soon being shown to our cabin by Olga our fantastic cabin steward. She never failed to complete her cabin clean and tidy between us going for breakfast and returning to collect our gear for the day ashore. The cabin was fine. Plenty of storage even if you were going on a round the world cruise. The beds and pillows were comfortable. The bathroom was compact but the shower pressure was good with plenty if hot water. The Plantation buffet was the same as most buffets.....busy, hit and miss with the food, but always something you could find to suit. We found the food in the MDR excellent. Plenty of choice and always hot. It far excelled the food on many of the more expensive cruise lines we've been on. We purchased the drinks package, which, at £17 pp per day was excellent value. As soon as you sat down in any of the bars there was someone to take your order. We pre-booked some of the trips with C&M and thought they represented fairly good value. In most ports there was also a free shuttle provided to take you into town. We have cruised a number of times with Celebrity and have always been charged 10 -15usd pp for the service! The entertainment team put on a number of shows...some ok and a couple of excellent ones. The final night production was particularly good with a couple of excellent singers and an amazing violinist. Although we missed Tobermory and Portree due to the weather it was replaced with a unscheduled stop in Invergorden. The other stops we thoroughly enjoyed. To sum up, an excellent cruise representing good value for money. Read Less
12 Helpful Votes
Sail Date: July 2017
We chose this cruise because of the itinerary and it was convenient going out of Tilbury. Before sailing we started to get worried after reading the reviews, we shouldn't have been worried though it was mostly excellent. Would say ... Read More
We chose this cruise because of the itinerary and it was convenient going out of Tilbury. Before sailing we started to get worried after reading the reviews, we shouldn't have been worried though it was mostly excellent. Would say that this cruise is definitely for the older age groups, I am 56 and I would say I was one of the youngest (sorry if I upset anyone who was younger!!). First the food, we have sailed before with P&O, Royal Caribbean, Celebrity and Thompson, the food on this ship compared very well, in fact better than most of them. The self-serve buffet was a bit of a bun fight at busy times (never been to one that wasn't) but the food was very hot, tasty and plenty of options, it was lovely on nice days sitting outside having breakfast. The option was there to go into the Waterside Restaurant and be served breakfast and lunch if you wanted to but we didn't take it up. The evening meals were 6 courses (if you wanted) starter, soup, salad, main, pudding and cheese. Every meal was superb, wine waiter kept us topped up too. We were on the drinks package which was good value for money, although if you don't drink much they were not over priced, approx £3.50 for a pint of beer, all cocktails were £4.00 each, wine by the glass was £5.00 but you could get some good deals on bottles, (you can drink what you want then they would bring the bottle out the next night for you). I would recommend the early sitting for dinner, (6 o'clock or 8.15) it was a bit too early sometimes but if you were on the late sitting you had to go to the early show as they were on at 7 o'clock and 9 o'clock. Also this cruise line does not do free time dining, we sat on a table of six and were very lucky as our companions were very nice and interesting people and we greatly enjoyed their company. The cabin was fine, very spacious, lots of storage room, it was a bit dated, especially the bathroom but was very clean, although it did not have tea/coffee making facilities which is a bit annoying, although I think there was an option to have some breakfast items brought to your cabin so I suppose you could just tick tea or coffee. All the public areas were very nice, lovely wooden decks. Theatre was OK but not loads of seats and you have to get there early as quite a few seats had a very restricted view because of pillars, it definitely needs updating. The entertainment was very good, 2 different comedians, we throughly enjoyed both of them as did most other people we spoke to (although not all, one comedian was not very pc). The ships entertainment team were very good, they seemed to get better as the cruise went on. Singers and quizzes in the bars. Loads of waiters in all bar areas including the theatre. We really enjoyed all the ports of call, especially the Isles of Scilly, they were beautiful. Hired an electric bike (super easy on the hills) saw all the island, hardly any traffic so was very relaxing, fed the sparrows some scone by hand at a little cafe overlooking the sea. If you are able to I throughly recommend doing this, the bike hire shop was not very far to walk from where you dock, there was also an option to hire a golf buggy, which many people did. Shame we couldn't dock at Mull and Skye but it was very windy and it would not have been much fun getting everyone in the tenders. We were very lucky and had some great weather, rained on the first morning at Antwerp (lovely city) and again at Invergorden but not for too long, went on the train to Inverness (another lovely city). Only did one ships excursion (to Loch Lomond from Greenock) everywhere else was able to easily get about on our own) All in all I would throughly recommend CMV. Our table companions had all cruised on Marco Polo and/or Magellan and really enjoyed both of them as well. CMV don't always get good reviews although most people we spoke to had cruised with them before and all enjoyed them, I think a lot of people don't bother to write a review unless they have something to complain about, I am definitely guilty of that, so I thought for a change I would do a good one. If you are booked on Columbus I would look forward to it. Read Less
16 Helpful Votes
Sail Date: June 2017
Reading the previous reviews, I was worried; but have just come back from a cruise to Iceland, Faroes and Orkney (why doesn't the box here allow me to specify that?) and it was very good indeed. Food delicious, varied and well ... Read More
Reading the previous reviews, I was worried; but have just come back from a cruise to Iceland, Faroes and Orkney (why doesn't the box here allow me to specify that?) and it was very good indeed. Food delicious, varied and well presented. Cabin kept in excellent order by staff. No loo problems! Ship constantly cleaned; hand cleansing a constant feature. Drinks, speciality coffee, etc., very reasonably priced. All staff we encountered were efficient, cheerful and helpful. Excursions were good; all non-UK guides were excellent. Only the Orkney guide (from Yorkshire, originally) was hopeless. Ship detoured from Shetland because of high winds and the need to tender at Lerwick. Very good decision by the captain, and excursions arranged on Orkney at short notice. Only let down was the variety of entertainment, which seemed very lowest common denominator. Cruise director rather lacking in imagination (get Wimbledon on that big screen, for heaven's sake!), and equipment for things like bridge and table tennis was poor or lacking entirely. But if you were prepared to make your own entertainment, it was fine. Worst part was other passengers. Rather an elderly crowd, who were surprisingly unfriendly. It could have done with a few cheerful younger people, willing to chat! Given that there was plenty of everything to eat and drink, was surprised at how pushy people were at getting to it! Hard going to have to leave cabin at 7am, but not get off ship till 10am. Crowded public spaces to sit in and wait. Tilbury may, eventually, be a great place to embark.disembark; but it's not that yet. Read Less
13 Helpful Votes
Sail Date: June 2017
Chose this cruise after friends recommended M V Columbus. Had cruised on Marco Polo about 8 years ago and was not very impressed, Columbus is a lovely ship and gave a much better experience. Worst point is the car parking. Expensive ... Read More
Chose this cruise after friends recommended M V Columbus. Had cruised on Marco Polo about 8 years ago and was not very impressed, Columbus is a lovely ship and gave a much better experience. Worst point is the car parking. Expensive at £11 per night, but, the two awful points are (1 The directions to the car park from ship. Baggage handler told us to leave the dock and follow signs. THERE ARE NO SIGNS ! After touring the innards of Port of Tilbury we only found our car park by following the shuttle bus. Only a small fabric sign indicated the facility, the sign was low down and not visible when the endless queue of container lorries blocked our vision (2 The car pask is marked "CEMEX" a industrial cement facility, when we returned to our car it had a filthy layer of cement dust covering it ! After this poor start things improved dramatically. The ship is excellent and has been refitted to a high standard. Staff attentive and good natured. Entertainment on board was of a good standard and variety. The show team in the Palladium Show lounge were excellent. Only marred by the unctious and arrogant cruise director who strolled around with his nose in the air. Food was very good in both restaurants, only spoiled by fellow passengers in the Plantation Bistro many of whom had no awareness of others and regularly elbowed their way to the food. I was pleased with my inside cabin as was others in my party of 9. My friend in cabin No 10109 had to be moved due to a banging noise in the cabin which was handled promptly after a night without sleep. Beverage prices were reasonable (£3.30 for a large beer) Our cruise was to Iceland which is hugely expensive. Even the shuttle bus from ship to town (often free at most ports) was £18 for a journey of around 7 minutes !! The shore excursions were equally expensive. Have booked on Columbus for a future cruise Read Less
28 Helpful Votes
Sail Date: June 2017
Had an enjoyable cruise. Having read the other reviews I was a little apprehensive, but apart from a few minor problems probably related to lack of staff experience with this ship and some 'shake down' issues from the recent ... Read More
Had an enjoyable cruise. Having read the other reviews I was a little apprehensive, but apart from a few minor problems probably related to lack of staff experience with this ship and some 'shake down' issues from the recent refit, plus a bit of bad weather around the north of Scotland , it was a great cruise. The cabin was more than adequate; very clean, comfortable & everything worked as it should 99% of the time. The food was very good with plenty of choice for all diets. The staff were very helpful & friendly. The various evening entertainments were very good & well attended The drinks, extra food items and the shops were not overpriced. The trips out were good and the places visited were interesting. The talks I attended were excellent and informative. I missed the tour of the galley unfortunately ! It would have been interesting to have a talk about the ship itself, some technical detail and logistics - what happens at each port of call with re-fueling, waste management, resupply etc., or even a look at the engine, bridge etc. Read Less
4 Helpful Votes
Sail Date: May 2019
While on a majestic fjords cruise and leaving Amsterdam we hit a foreign object on a initial inspection and short delay we had the all clear to carry on but never got to Norway, around half way the boat developed a mechanical vault so had ... Read More
While on a majestic fjords cruise and leaving Amsterdam we hit a foreign object on a initial inspection and short delay we had the all clear to carry on but never got to Norway, around half way the boat developed a mechanical vault so had to turn back. The cruise was eventually terminated and we went back to Amsterdam. We still enjoyed a full program of entertainment and everything else on board. They announced that we would be going back to tilbury by ferry They had already given us £25 each and a free bar fo one night but then told us we would get a full refund + free cruise of same duration anytime in the next 2 years or if we wanted a longer one they will deduct the value of this cruise We only lost one day of the whole trip it’s good to hear of a company doing the right thing with out having to spend hours complaining. Nice one CMV Read Less
Sail Date: May 2019
We chose this cruise because of the itinerary: had more ports of calls than other similar cruises. Loved St Petersburgh especially: chose Alla Tours ‘Must see’ two day tour which was fantastic! Saw all the major sites in a small ... Read More
We chose this cruise because of the itinerary: had more ports of calls than other similar cruises. Loved St Petersburgh especially: chose Alla Tours ‘Must see’ two day tour which was fantastic! Saw all the major sites in a small group and ahead of the crowds. Exceptionally quick and efficient embarkation and disembarkation. Staff gave us a friendly welcome. Inner cabin larger than we expected, light, airy, quiet and clean. We’re vegetarians and never had such a varied choice of food: didn’t have the same meal twice for dinner. Waiters attentive. Great drinks packages. Prices around the same as at home rather than inflated. Friendly, efficient staff. Always smiling. I had the hot tub to myself most days! Wish swimming pool was heated though! Could always find somewhere quiet to sit inside and out with good deck space. I particularly appreciated the fact that there wasn’t music playing everywhere. Not really bothered about evening entertainment personally, but others seemed satisfied with it. Showed films on sea days in Palladium. Read Less
2 Helpful Votes
Sail Date: December 2018
I chose this ship because I wanted to go to a German Christmas market. Prices were good on board, very clean, staff were excellent and entertainment was brilliant. Food was good with lots of choices. There is only one downfall, the ship in ... Read More
I chose this ship because I wanted to go to a German Christmas market. Prices were good on board, very clean, staff were excellent and entertainment was brilliant. Food was good with lots of choices. There is only one downfall, the ship in parts were too cold. In the buffet style restaurant it was so cold you had to wear your coat to eat. One waiter showed me his hands and they were like ice, little bit inhuman for those working in this restaurant. Everyone was complaining about it. At one stage they had the air conditioning on. We also had to complain about our cabin but were told where the control was and then it started to get warmer. The lifts leave a lot to be desired on the aft side. One lift was stuck on 11 for 2 days so the wait for lifts was not good. Service was excellent in all the bars and restaurants. Food in the waterfront restaurant was beautifully presented and tasty. Food in the buffet restaurant was equally as good and well presented but it was too cold in there to enjoy your food. The breakfast was excellent with lots of choice in both restaurants. There was afternoon tea in the buffet restaurant which was really good. Bar prices were excellent, cocktails for only 4 euros 75. They were delicious. Tea and coffee making facilities in your cabin and there was 24 hour tea and coffee machines in the buffet restaurant. On gala night the waiters did a dance for us which was amazing. In connexions bar there was a duo singing who was fantastic. In the other 2 bars you could enjoy a pianist and violin playing and guitar music. There was a different show every night and they were fantastic. Such talented singers and dancers. Plenty of things going on during the day, quizzes, games, bingo etc The ship is very big and the decor is beautiful. There are 2 shops on board selling duty free. There is no shop to buy sweets, drinks or other essentials. There were excursions available but this involved too much walking. Amsterdam town centre was literally 15 minute walk. In Hamburg the cruise ship laid on shuttle coaches which was an excellent service. Embarkation and disembarkation was so smooth and well ordered. I would definitely go on this cruise ship again but hopefully in summer Read Less
3 Helpful Votes
Sail Date: December 2018
I would highly recommend the 2 night mini cruise to Amsterdam from Tilbury on the Columbus, from start to finish it was stress and hassle free. We had a lovely cabin, the ship it’s self has plenty to keep you busy, lots of bars to choose ... Read More
I would highly recommend the 2 night mini cruise to Amsterdam from Tilbury on the Columbus, from start to finish it was stress and hassle free. We had a lovely cabin, the ship it’s self has plenty to keep you busy, lots of bars to choose from and the food in the waterfront restaurant was brilliant. We had a lovely day in Amsterdam and was back on the ship at 4.30pm. The shows on the ship were great, I couldn’t fault anything, I will definitely be booking every December as a pre birthday / Xmas treat and will take my partner next year too. It was such value for money, go and you won’t be disappointed. The whole experience from start to finish has made me not want to fly abroad anymore unless absolutely necessary, it’s cruising for me and my friends and family now, so book ASAP!!! Be prepared to gain a few pounds. Read Less
8 Helpful Votes
Sail Date: October 2018
Chose this cruise as it was such good value, booked about 8 week's before departure, myself, husband and two friends. Everything ran smoothly from start to finish, dont have a bad word to say about this cruise! Cabin was lovely, we ... Read More
Chose this cruise as it was such good value, booked about 8 week's before departure, myself, husband and two friends. Everything ran smoothly from start to finish, dont have a bad word to say about this cruise! Cabin was lovely, we had an outside room on deck 6 which was a nice quiet location. Having tea making facilities and a fridge in the room was very helpful. Food was excellent, both in the buffet and in the main restaurant. Afternoon tea in the buffet is particularly good. Yes it could get busy in there at times but thats to be expected when you are catering for so many passengers. We always managed to get a table in there. Staff were friendly and helpful in all areas of the ship. We have cruised with Royal Caribbean before and it's not as luxurious as that but for the price paid I didn't expect it to be! Overall, four very happy passengers already looking to book another cruise for next year on Columbus. Read Less
10 Helpful Votes
Sail Date: October 2018
We chose this ship as we had only sailed with CMV once and that on the Marco Polo, we were interested to see if they could replicate the level of service enjoyed on The Marco Polo on the Columbus. What was provided was not the Glitz and ... Read More
We chose this ship as we had only sailed with CMV once and that on the Marco Polo, we were interested to see if they could replicate the level of service enjoyed on The Marco Polo on the Columbus. What was provided was not the Glitz and Razamataz of some of the modern ships but more of the old time glamour and comfort. They had bars and drinking areas to suit all, from the boisterous to the quiet and relaxing. The food from the buffet to the formal dining rooms was some of the best that we have had on something like sixteen different cruises. The level of cleanliness throughout the ship was something to behold, at busy times they even had full time cleaners stationed in the toilets. On the entertainment front the dancers were outstanding as were the resident singers, unfortunately the specialist acts who were Comedians from a bye gone day on TV did not appeal to us although a lot of the guests enjoyed them. The Captain of the ship was a star in as much as he toured the ship at least once a day and was prepared to talk to anyone even those few who had a complaint. We enjoyed the experience that much that we have signed up for CMV 120 day world cruise on the Columbus in January 2019 Read Less
8 Helpful Votes
Sail Date: October 2018
I chose this cruise because I always wanted to visit Norway.Also I was travelling alone and had never been on a cruise before. I had an qbsolutely marvellous time. I came home fitter and healthier (and I never used the gym. Didnt have ... Read More
I chose this cruise because I always wanted to visit Norway.Also I was travelling alone and had never been on a cruise before. I had an qbsolutely marvellous time. I came home fitter and healthier (and I never used the gym. Didnt have time.) But I did see the equipment and was suitably impressed. I was rested and had learned new skills. I had FUN. The food was great,and I was on a very restricted diet. But the catering manager really looked after me.The staff and crew were lovely. Again I felt looked after yet respected. The sanitation rules were quite strict but I felt physically safe to use the handrails and public facilities due to seeing them almost consistently cleaned. Ive even adopted the sanitation procedures at home and my hands and nails have never looked better. As for the enrichment activities.I am now the proud owner of a lovely hand made flower and beautiful pop up card. I could never do anything like this before. The craft centre activies were great.Lovely people teaching and a great social event too. Now to the entertainment.I read in another review that there was only one guest performer.True. But he performed twice on my cruise and both shows were completely different.After seeing him the first time I couldn't wait to see him again. The dancers and singers were fantastic.Im a music teacher (violin and piano)and ex dancer so I really do know what Im talking about.Well trained talented people who were a joy to watch and listen to.Another special mention should go to the band.Excellent musicians. As for the two young female pianist and violinist.Absolutely beautiful.So hardworking and so very talented. The magician Ian who was cruise director was another hardworking and talented man. I hate magicians generally but I thought Ian was very good and was also a lovely approachable person with lots of personality and always made time for anyone. The last time I felt like this about a holiday was in Orlando at the Dusney parks. I felt looked after and valued. i will definitely chose to go with C&M again. Read Less
6 Helpful Votes
Sail Date: September 2018
Just returned from my first cruise ever. All previous sailing has been on a 49 feet friend's yactht. Vowed that I would never go on a cruise. But always wanted to go to the Baltic including St Petersburg. So a cruise was the best ... Read More
Just returned from my first cruise ever. All previous sailing has been on a 49 feet friend's yactht. Vowed that I would never go on a cruise. But always wanted to go to the Baltic including St Petersburg. So a cruise was the best option, particularly since visa arrangements in Russia were made easy. Must say that some reviews I read were not promising and depressed me. But after a highly efficient boarding procedure at Tilbury, my first impressions of Columbus were most favourable. As a solo (very well catered for with solo events and dedicated solos restaurant tables), we were well looked after. Treated myself to a superior ocean view cabin with tea making facilities/ fridge/ proper window. Food, staff and entertainment were excellent. On board lecturer (Dave Wright) giving lecturers on the Romanovs etc was first rate (shown by the fact that his lectures were packed out). The show team were good and enthusiastic and the pianist and vlolinist ladies first rate. The ship ran like clockwork. Shore excursions well organised and reasonably priced. Bar prices very reasonable. Staff were lovely. The whole experience on and off board was very very positive. The positives outweighed the inevitable negatives a hundred fold. The self service Bistro could get a bit manic at times so necessary to plan the visits. Air conditioning in any establishment not conducive to clear air passages. Some shore excursions (particularly St Petersburg) not helped by several cruise ships being in port at the same time. Would I retur?. Yes, definitely, provided there was a purpose I wanted eg to see specific places or on board activities eg Choral cruise. Thank you CMV. Good luck for your future success. Read Less
4 Helpful Votes
Sail Date: August 2018
We took 40 people on the cruise around the British Isles aboard the Columbus. The itinerary was excellent and we managed to get in to every port! Every single person was more than happy with the ship and the destinations . Admittedly, we ... Read More
We took 40 people on the cruise around the British Isles aboard the Columbus. The itinerary was excellent and we managed to get in to every port! Every single person was more than happy with the ship and the destinations . Admittedly, we did have surprisingly good weather which helped but three months later people are still taking about their good experiences. Embarkation was very smooth and efficient, there was no waiting around. We were aboard the ship and the luggage was in our cabins within an hour. The cabins are larger than average with plenty of storage. The shower had plenty of room to move and there was a full length mirror. The ship was clean and well maintained. The staff worked hard to ensure public areas always looked good. All the staff were friendly and helpful. Unlike some of the larger ships staff got to know you and made sure that you were well catered for. There was plenty of choice in both dining rooms. The food was delicious and presented beautifully. The staff were attentive and ensured dietary needs were attended to. The ship has been renovated. The public areas are comfortable with plenty of seating. The evening entertainment was varied and there were quizzes, music and dancing every evening as well as the theatre entertainment. We would most definitely go on another cruise on the Columbus, it was great value for money and bar prices were not inflated. Highly recommend to others. Read Less
13 Helpful Votes
Sail Date: August 2018
Background We have had around 40 cruises, mainly on the 'ultra' luxury lines but with the occasional exception such as Celebrity and RCL. We have also had many cruises on the 'premium' lines such as Oceania. Our CMV ... Read More
Background We have had around 40 cruises, mainly on the 'ultra' luxury lines but with the occasional exception such as Celebrity and RCL. We have also had many cruises on the 'premium' lines such as Oceania. Our CMV cruise was suggested by friends and 6 of us cruised together. Cruising with friends definitely increases the 'glass half full' mentality and does, admittedly, make you a little less focused on finding fault! The itinerary (around Britain) was an inspired choice - but then the weather was as good as you are ever likely to get on such a routing. Boarding What a joy to have such a short journey to Tilbury and a remarkably efficient and quick boarding process through a terminal that even had its own charm (a bit like Dover). We arrived at our appointed time and queued for no part of the process - and were warmly greeted in the atrium. Impressive start. First impressions We are used to a variety of ship layouts and facilities. We did a quick scoot around and were quickly impressed by a number of things. The rear staircase is huge and eats a massive amount of space. The rear of the ship is entirely clear of cabins so there are extra small seating areas of varying size according to deck. One accommodates two hot tubs and there is even a bar on one level. Seating is comfortable but with fixed rake sun beds with padded cushions. Lounge / bar areas were large and comfortably furnished and in good order - as was the decor, in general, throughout the ship. The overall impression was of a ship that was surprisingly well maintained for its age / price point and one that was far more spacious than the modern equivalent. Cabin We had chosen a standard outside limited view cabin - and by a process of detailed research chose one that appeared to suffer little obstruction to the view. As it turned out the room was spacious, with the equivalent of what is termed 'walk in wardrobe' by some other lines. The view across the prow of a tender was well worth the saving made - although the downside was the commotion when the tenders were lowered and the fact that there is a crew walkway immediately outside the window! Neither downside left us regretting the choice. There was a multitude of drawers and the bed was comfortable. Linens were adequate only. The plastic bathroom was in OK shape with a spacious shower. The worst thing was a basin tap that was distinctly dodgy but working. Hot water was plentiful. Dining Not since a few trips on Cunard have we had traditional dining. Our pre-arranged table for 6, late dining, was waiting for us and we enjoyed the advantage of a consistent wait team who worked hard to look after us well. The dining room is large but unusually split into smaller parts by tall dividers. Consequently a feeling of a dining hall is avoided. The menu choices across a starter, soup, salad, main, dessert, coffee course were many and varied and there were 'always available' options too. I think most people would say that the quality of the ingredients was largely what you might buy at home. But others would say that the ingredient quality definitely reflects the cruise price point. Two extra cost mains were offered - and we had the surf and turf which was extremely good. We never used the buffet for an evening meal but did for breakfast where the choices were extensive, the egg station well managed and, we felt, never too crowded. To illustrate that we used the same table on the outside terrace for every morning of the cruise. Specialty restaurants were used on no less than five occasions - so good were they. The Indian option uses a section of the buffet restaurant in the evening and is attended by suitably uniformed Indian staff. The food is proper Indian food - a bit limited in choice but terrific quality - using, in part, a tandoori cooker on the pool deck. The desserts were little less than extraordinary and not what we have ever seen in any Indian restaurant outside of India! The Grill restaurant is in a separate room on the pool deck and again offers a high quality experience with a decent range of choices. Meat quality compared to our high quality local butcher. Entertainment We focused on the production shows, performed twice for the two dining sittings. There were a dozen singers and dancers and a live band. The quality of the productions far exceeded expectations although not every music genre performed was to our taste. We tried one of the 'guest' performers one night but it was so woeful we missed all others so cannot comment further. Each bar had its own dedicated musician(s) with all but one being, in our view, excellent quality with consistent enthusiastic performances each night. Lectures There was only one sea day so we had no expectation nor need for an extensive enrichment programme. Just as well as the one lecture we did attend was poor quality in the 'death by power point style'. Ports What made the cruise so enjoyable was the terrific range and variety of ports, most of which we had never visited before. It was a real reminder of how much there is to see on your door step! We had a very different sort of day at every stop - mostly pre-arranged self sorted activities but with two ship excursions which were essentially 'transport only' that facilitated visits to Tresco (Scilly Isles) and Sark (Channel Isles). Both wonderful days. Tendering Several ports were tender ports. With the exception of one day they were managed efficiently with no undue waiting around or bun fights around the embarking areas. Return trips never involved more than 10/15 minutes of waiting. Bars / VIP Package We had invested quite a hefty sum in the all inclusive package - that includes gratuities, water and 50% discounts in special restaurants among a few other things. Bar staff were thick on the ground and there were fewer waits for drinks than we have experienced on all inclusive lines! The staff were friendly to a fault and responded well to our warm and friendly approach. Equally we only waited once in the dining room for wine to appear on time. Drink quality was good but then we steered away from cocktails which might have been less good. Wine quality was poor, We found a decent enough red (Malbec) and a sparkling white but the 'by the glass' white wines were dreadful, really dreadful. However, did we get good value? Yes I believe we did..... Staff Exceeded expectations says it all. As a completely random example, there was routinely someone permanently in the key public toilets at busy times, and there was always stair hand rail cleaning going on, bar staff cleaned every singly scrap of surface at the end each evening, room steward was attentive etc etc. Some staff needed slightly better language (English) skills but with patience we always got there in the end. They came across as a happy cohesive bunch of people. Passengers(!) The huge majority were Brits - lovely people who were focused on having a good time. Formal nights saw a real effort to dress up. You got the feeling that staff were generally being treated in a respectful way by the passengers - something we have seen missing sometimes... Disembarkation This was handled in a really low key way. Nothing was mentioned about it until the night before and even then it was possible to select 'self service' and simply walk of the ship as soon as clearance was given. Lessons for others to learn?! Summary We thoroughly enjoyed our trip on a largely well run ship that is being well maintained. No it is not new / modern but the value for money is remarkable and the concessions necessary to achieve the price are entirely bearable. We would certainly cruise CMV again for the right itinerary. ((Obviously others might disagree but this review reflects our PERSONAL views!) Read Less
11 Helpful Votes
Sail Date: August 2018
We are relatively new to cruising, this was our seventh. After reading some of the reviews we were a little apprehensive. Bu t the ship far exceeded our expectations. We used the long stay car park at Tilbury, very smooth and quick, ... Read More
We are relatively new to cruising, this was our seventh. After reading some of the reviews we were a little apprehensive. Bu t the ship far exceeded our expectations. We used the long stay car park at Tilbury, very smooth and quick, although we arrived early we were processed straight through to the ship. The Columbus is a tremendous ship, very spacious and modern. The cabin ( deck 5 outer) was as good as any we have had, this includes P&O and Celebrity among others. The dining arrangements work very well, we had late sitting, so straight from the early show and in to dinner, then on to the various music venues. The entertainment was superb, led by the brilliant cruise director Ian. Food, out of this world, I don't know what some of the other critics expected, we could not fault this cruise. Our first CMV cruise, definitely not our last. Thank you for a wonderful holiday. Read Less
7 Helpful Votes
Sail Date: August 2018
We chose this cruise as it was a fair price and it went from Tilbury which is quite near to where we live. Also friends asked us to come with them which made it even more enjoyable. This cruise stopped at Copenhagen(Denmark), ... Read More
We chose this cruise as it was a fair price and it went from Tilbury which is quite near to where we live. Also friends asked us to come with them which made it even more enjoyable. This cruise stopped at Copenhagen(Denmark), Warnemunde (Germany), Helsinki (Finland). St. Petersburgh (Russia), Tallin (Estonia), Stockholm (Sweden) and Aarhus (Denmark) We took an organised CMV trip in each place although there are shuttle buses in several places should you wish to go it alone. There was a good variety trips so it was difficult to choose but I think we did well our choices and we were more than satisfied with most. The least liked, but it did what it said, was Copenhagen 'Yours to explore' only because we were just wandering around. The two day comprehensive trip in Russia was absolutely the best. Such a lot was crammed into the two days and we had a very good guide. I find it hard to express the wonder I felt in all the churches, palaces, cathedrals and museums. Breathtakingly beautiful. We have been in magnificent cathedrals in the UK, but nothing as beautiful and elaborate as the palaces, museums and cathedrals in Russia. Also included was a ride on the Metro. Saint Petersburg Metro is one of the deepest metro systems in the world. We had a good cabin on the ship an an excellent cabin steward. Towels and tea/coffee making replaced daily. The food was very good. It was lovely being waited on in the Waterfront restaurant with 5 courses per meal. Of course you could pick your own food and the quantity if you went up to deck 12 to the Plantation restaurant, which we did at breakfast and lunch-time. You could have afternoon tea and cakes and burgers on the deck at lunch time. Food was hot and delicious and plenty of choice. One day there was a barbeque out on deck which was good. Drinks are quite expensive as you would imagine, and if you are a drinker it might be worth getting the package, but we often had the cocktail of the day which was a very pleasant drink. Embarking and disembarking was well organised. We had to be out of our cabin by 07.00 but we didn't actually get off the ship until 11.10 which was a long wait but considering there were 1400 of us it had to be that way. The entertainment was good too. Something different each night. Singing, dancing, magic. I am not a lover of magic, but it was presented in an entertaining way. We also had a laser show. You need to be prompt in the Palladium theatre to get a good seat. Various other activities took place at different times but we didnt take part. I went to art and craft and enjoyed painting and card making on days at sea. It tells you on the daily sheet (which is delivered to your cabin the previous evening) what activities are on where and what time. Also the dress code, bar and dining times, etc. Read Less
7 Helpful Votes
Sail Date: August 2018
A huge ‘thumbs up’ for staff and crew of ‘Columbus’ on the themed ‘Legends of Magic’ Baltic Cities and St. Petersburg Cruise that departed on 11th August from Tilbury. Embarkation was smooth and a warm welcome was waiting on ... Read More
A huge ‘thumbs up’ for staff and crew of ‘Columbus’ on the themed ‘Legends of Magic’ Baltic Cities and St. Petersburg Cruise that departed on 11th August from Tilbury. Embarkation was smooth and a warm welcome was waiting on board. The inner twin cabin on Deck 10 was spotless and kept that way by the hard-working Svetlana. It was well-proportioned, provided adequate hanging / storage space, effective A/C, TV and the addition of tea/coffee making facilities was a bonus. Prior to departure the Muster Station Drill was well organised and completed quickly a great improvement on my previous experience. The food in the Waterfront Restaurant was very good and sometimes exceptional (Quote from the Cruise Director…You come on as passengers and leave as cargo!) Dining in the Fusions Indian speciality restaurant was definitely an enjoyable experience where flavours and presentation were combined in an imaginative way, resulting in an unforgettable evening. A suggested Dress Code is published every day allowing those who wish to ‘dress for dinner’ the opportunity to do so, although ‘smart casual’ appeared to be acceptable in the Waterfront Restaurant at all times, which annoyed some. There were two ‘formal’ evenings and the Captain’s Cocktail Party and those who had no inclination to ‘dress up’ used the Plantation Bistro. The ‘Columbus’ singers and dancers provided entertaining and enjoyable shows with singer Chloe and dancer Yana offering outstanding performances. Not West End or Broadway standard, but certainly commendable and better than some cruise shows I’ve experienced. Then there were the guest magicians (including Fifth Dimension, John Archer, Nardini and Paul Wilson from BBC’s ‘The Real Hustle’), who were genuinely amazing. What was also impressive was that they were often seen around the ship talking with passengers. This was a Multi-Generational cruise but there were plenty of organised activities for all ages. The entertainments team always seemed to be involved with something outside their normal shows – rehearsing, hosting activities or supervising and escorting excursions. On this particular cruise, I have to commend the parents who too responsibility for their youngsters and I didn’t encounter any children running riot, as noted in some reviews. Embarkation and disembarkation at ports was accomplished smoothly and there was a comprehensive range of shore excursions available, though it has to be said that many could be sourced locally at a lower price. The vast majority of crew and staff were friendly, attentive and exceptionally hard-working though some still need to ‘up their game’ and learn to smile! Some of the male staff in the Taverner’s Pub seemed to make a habit of ignoring passengers. The staff in Connexions were always ‘on the ball’ and in Raffles exceptional (if somewhat slow) service and long conversations were the order of the day. Whilst every cruise and each passenger’s experience is different, the ‘Legends of Magic’ themed Baltic Cities and St. Petersburg Cruise on ‘Columbus’ certainly exceeded my expectations. I will have no hesitation about cruising on ‘Columbus’ in the future. Read Less
6 Helpful Votes
Sail Date: July 2018
We chose this cruise because of the itinerary. We have done about 10 cruises altogether with Royal Caribbean, P & O and Thomson. This particular one seemed to be interesting, we choose first by Ports of Call then by cruise ship. ... Read More
We chose this cruise because of the itinerary. We have done about 10 cruises altogether with Royal Caribbean, P & O and Thomson. This particular one seemed to be interesting, we choose first by Ports of Call then by cruise ship. Firstly I should say we were blessed with super weather everywhere except Dublin. The three Tender ports were easily accessed and Prince Charles was in one place and Princess Anne in another! Some thought this a plus, others not! The evening food offering in the main restaurant was we thought the best we have experienced on any cruise. Good choice on each course, served promptly by pleasant staff. The quick meal option was like all the others we've had, bit crowded...(and not a chip in sight) .breakfast in main restaurant was not all that well organised... We found evening shows in the main, wonderful entertainment..Some folk seem to expect "exactly to their taste" every evening....That's never going to happen. The only poor performer was the Tenor...the Magician was brilliant, he is also Entertainment Manager...best we've experienced... In the Atrium 3x nightly were a wonderful musical duo pianist and violinist, their performances were superb. The cabin on Deck 10 was large and kept clean. Bit dated I suppose as was the bathroom. But shower was easy to adjust and large enough. My critical comments relate not to the ship but to the cruiseline. We understood we had booked 1st Sitting. We had this in writing. It transpired that dining room has space for 700+ & CMV had told 850 or so they had 1st Sitting so the poor Restaurant Manager was dealing with VERY irate passengers for at least 2 or 3 nights. It was said no sittings were guaranteed! That is totally unacceptable, some folk were diabetic and needed their food and why should they have to eat upstairs. We accepted it, as the irritation could have spoiled things, and as a result on 2nd sitting shared a table with a delightful Swedish couple with whom we got on the with especially well and plan to keep in touch with. But CMV should definitely address this thorny and totally unnecessary issue. The other matter of contention is the thorny one of gratuities ..there is absolutely no reason on earth why these cannot be incorporated into the cruise fare. To adjust the £7 per person per day you go to Reception once you've received interim account, collect a form, and say what you are happy to pay per day which we did. Folk had come from Russia, Sweden, New Zealand, America, and Croatia that we know about to do this cruise which was an interesting fact too .. Finally then a wonderful holiday friendly people lovely ports and the strange thing is far more folk of our acquaintance have asked about it with interest than they ever have about the ones on 'posher ' ships and more exotic locations.... Ps Some folk can moan about ANYTHING - one lady was outraged that her egg was too soft one morning, and another rather nice couple were "very disappointed " there was no choir on board as there had been on their last ship Read Less
Columbus Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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