11 Helpful Votes
Sail Date: August 2017
I was invited by friends to join them on this cruise, and I was interested to visit the Scottish islands. Embarkation was comfortable, straightforward, and well organised. I had a nice twin cabin on the 9th deck with a great view from the ... Read More
I was invited by friends to join them on this cruise, and I was interested to visit the Scottish islands. Embarkation was comfortable, straightforward, and well organised. I had a nice twin cabin on the 9th deck with a great view from the picture window, it was a nice quiet room with ensuite facilities and plenty of hanging/storage space. I was glad I packed a 4-way extension lead as there is only one power outlet, for charging phone, camera, and tablet. There was plenty of information available about each days activities from a news letter left in the room each day. All the schedules were kept and there was plenty to do, with guest speakers, quizzes, and fitness classes during the days at sea. The evening entertainment was first class with some very talented singers, and dance routines, plus there was a piano/violin duet in the late evening following the show. Food in the restaurant was very good with plenty of choice, the breakfast buffet would benefit from better quality sausages, and the porridge was runny but all in all it was great. I opted for the drinks package for convenience and value, although the unit prices are not excessive it is easier in a group to order drinks this way. Another way to save money is to buy large bottles of water on the first excursion to keep in the room, rather than buy the more expensive bottles available in room. The islands were very interesting and picturesque, and I would thoroughly recommend this trip to anyone. Read Less
12 Helpful Votes
Sail Date: August 2017
I chose this cruise because I'd wanted to see Shetland for ages. Embarkation was extremely smooth and fuss free, as was disembarkation a week later. I thought Columbus was really beautiful. My cabin (single, inner) was very ... Read More
I chose this cruise because I'd wanted to see Shetland for ages. Embarkation was extremely smooth and fuss free, as was disembarkation a week later. I thought Columbus was really beautiful. My cabin (single, inner) was very nice indeed; clean, comfy and very roomy, there were twin beds and plenty of room for two. I usually ate in the buffet because I prefer not to take too long over meals, especially being solo. I thoroughly enjoyed the talks from the antiques experts. I hadn't expected to like the evening entertainments because it's not usually my thing, but the ones I went to were excellent, especially the last night's version of Queen music. Cabin service was very good indeed, my cabin was always in tip top condition. I enjoyed all four shore excursions, although I think they are a bit pricey. Some people do their own thing but it's harder on your own. I really only have three very small caveats. One is the price of the photos you get taken the whole time. I know there's no obligation to buy them, but what a waste! Another is the almost over-attentiveness of the waiting staff; If I wanted a drink I'd ask! Lastly I wish there had been more than one complimentary tea and coffee station. I only drink tea, and it was four decks and the length of the ship away! Surely there would be room for two or three? Read Less
8 Helpful Votes
Sail Date: August 2017
We chose the Cruise because we had been on the ship previously as the Star Princess (twice) and the Arcadia. Also the Port of Tilbury is only 4.5 miles from our home. We had not cruised with CMV before and were somewhat wary about the ... Read More
We chose the Cruise because we had been on the ship previously as the Star Princess (twice) and the Arcadia. Also the Port of Tilbury is only 4.5 miles from our home. We had not cruised with CMV before and were somewhat wary about the standards. We booked a junior suite which we booked sometime ago when CMV were offering a BOGOFF. Overall we were pleasantly surprised. The standards were comparable with both Cunard and P & O. The menus perhaps not as varied but more than acceptable. The embarkation and disembarkation procedures were first rate. Prices were more or less in line with the competition, and Hemingways for coffees was a nice feature. I thought that the alternative restaurants - Indian at £14.90 and Grill at £24.90 were over priced. On the last few cruises the alternatives have been $10 (probably has gone up now) however I would have anticipated say £10 and £20 as surcharges. However this will depend on how well they are used. The staff were vet friendly and helpful. Overall it was an enjoyable cruise and I would not hestiate to use CMV again. Bazza Thurrock Read Less
3 Helpful Votes
Sail Date: August 2017
We found embarkation very smooth and easy, from arrival in our car to going on board. I have an intolerence to wheat and cows milk which I had advised them of. A meeting was arranged with the head chef on our second day and every meal ... Read More
We found embarkation very smooth and easy, from arrival in our car to going on board. I have an intolerence to wheat and cows milk which I had advised them of. A meeting was arranged with the head chef on our second day and every meal was tailored to my needs, even desserts were varied. It was my birthday on the first day and as I could not eat the cake a lovely chocolate dessert was produced the next evening. Entertainment was good with a choice of what to do with three bars and a nightclub. The tours were interesting with guides who knew their stuff, especially Donald when we went to Rogie Falls. The Columbus is a lovely ship with a friendly crew, nothing was too much trouble for them. The lectures were interesting and varied. The Jade Spa is overpriced though, I would have used this but can get the same treatments for less at home. Read Less
9 Helpful Votes
Sail Date: August 2017
We wanted to see Scotland and this was a fantastic opportunity at a competitive price to get a taste of what it all about and travel in luxury. Getting on and off the ship was first class and well organised,to be honest most of the ... Read More
We wanted to see Scotland and this was a fantastic opportunity at a competitive price to get a taste of what it all about and travel in luxury. Getting on and off the ship was first class and well organised,to be honest most of the issues that were few were caused by guests going to their designated areas too early causing congestion. The ship is not new but very well organised with a multinational crew who are all very helpful and go out off their way to help you, the crew also make sure you are safe and keep you informed of weather conditions, the lifeboat drill was well organised but very slow due to the mature clientele on the ship. The food in all the restaurants was superb, all to a good standard with excellent service and plenty of choice. Entertainment was okay and too a reasonable standard, but certainly not west end standard as described in some reviews. The daily activities were fun and varied and again good for the mature clientele on board. Service, all the staff did a fantastic job and went out of their way to be helpful. Ports and shore excursion's were excellent and good value, well organised with lots of interesting information. We did not travel with children and too be honest I don't think their is enough to keep them entertained, particularly if its too cold to use the outdoor pools. We will be returning again and really enjoyed our experience, we were a little nervous When I read some of the previous reviews , but we had no complaints the team did a great job and are a credit to this beautiful ship. Read Less
13 Helpful Votes
Sail Date: August 2017
We arrived at Tilbury expecting embarkation to be something of a shambles (based on previous comments). However, we were pleasantly surprised at how smooth this was. Drove straight up to the gate, offloaded luggage and asked to park ... Read More
We arrived at Tilbury expecting embarkation to be something of a shambles (based on previous comments). However, we were pleasantly surprised at how smooth this was. Drove straight up to the gate, offloaded luggage and asked to park approximately 20 yards in front of the terminal building! I think embarkation is very hit and miss, having spoken with others who were asked to park in the long stay car park and had to be bussed back to the terminal. One big complaint I have about boarding is the total lack of security. At no point were our carry on bags scanned and we were told to walk round the outside of the x-ray scanners! This was the same at both Amsterdam and Antwerp (although at Antwerp they made a show of making us put out bags through a scanner. This proved to be totally ineffective because no one was looking at the screens! Complete waste of time. We could have brought absolutely anything on board and spoke to many people who brought quite large quantities of alcohol on board totally undiscovered. We were more concerned about what else people could have smuggled on board, bearing in mind the heightened security level at the moment. In all, this cruise was more or less what we were expecting for the price we paid. The food in the main buffet is very limited and quite unimaginative. The coffee is good. Food in the dining room better but the service is, again, hit and miss. We chose to take breakfast in the main dining room one morning and out of the 6 people on our table, I was the only one who didn't ask for any change to be made to the dish I ordered. Needless to say, my breakfast was the only one which was wrong! The coffee was cold and we had to ask more than once for a refill. The orange juice tastes watered down and I am still waiting for my toast! The cooked breakfast is exactly the same as that served in the buffet, so no difference in quality at all. The entertainment is pretty dire. The cruise director is unprofessional, scruffy and not funny at all. We walked out half way through a show in the Palladium as it was cringeworthy. The singers in Connexions Bar and Taverners are poor. However, the crew in every bar and elsewhere on the ship were all excellent. There is a large screen over one of the pools which showed various music and promotional videos non stop. There is also music next to the second pool. If you happened to be sitting on the top deck between the two pools the conflicting music was ridiculous. It would be infinitely preferable to have music by one pool and make the other pool a quieter area. At no point were any officers or the Captain visible. This is the first time we have cruises where not one of them showed their face for the whole time and we found it quite odd and not good for customer relations. Disembarkation was OK, although being asked to vacate the cabin by 7 a.m. was very strange indeed. Bearing in mind the price we paid, we still feel that it was good value. However, if I had paid the full list price on CMV's website, I would have been quite unhappy. I think that with Columbus they are trying to compete with P&O but they have a long way to go yet. Finally, the outside windows on every deck were absolutely filthy! Come on CMV - this is poor housekeeping and easily rectified. Read Less
3 Helpful Votes
Sail Date: August 2017
My first ever cruise and I chose a 3 nighter. We had a day in Amsterdam and a day in Antwerp. The ship is just amazing. It is so clean everywhere. We had a room with a view! and a kettle. The room was spotless with plenty of storage ... Read More
My first ever cruise and I chose a 3 nighter. We had a day in Amsterdam and a day in Antwerp. The ship is just amazing. It is so clean everywhere. We had a room with a view! and a kettle. The room was spotless with plenty of storage space. The food was amazing with plenty of choice at every single meal. You can either go to the restaurant and be served or you can go for a buffet. Either are just as good. You can always get a hot drink day or night. The staff are all so friendly and nothing is to much for them. They are all so polite and they never seem to stop. There is plenty to do on board in the evening. There are the bars, the disco and the entertainment. There is a well stocked library, a gym, hairdressers and health centre, not forgetting the shopping. There are two pools and ample chairs and sun loungers to relax in during the day. Even with all the people onboard, it never felt cramped. I thoroughly enjoyed my first cruise and I would go on the Columbus again. Read Less
6 Helpful Votes
Sail Date: August 2017
We were looking for a no fly cruise to celebrate our friends 60th birthday, don't usually go in August but being a one off this fit the bill, it was just a lovely cruise, cabins were clean and well maintained by our steward, the food ... Read More
We were looking for a no fly cruise to celebrate our friends 60th birthday, don't usually go in August but being a one off this fit the bill, it was just a lovely cruise, cabins were clean and well maintained by our steward, the food was excellent in the Waterfront dining room, didn't feel the need to use the other choice restaurants. The ports of call had enough interest based on the length of time in ports, it certainly didn't disappoint, we were a bit unsure as to what to expect based on some reviews read prior to departure, all the staff worked very hard and a very good team effort from all concerned, the entertainment was decent, some shows were better than others but overall the team did a good job, nice to see the Captain and his crew out and about on the ship and all very friendly, the highlight was Seven steps big band for the entertainment, exceptional talent from all the band. Christopher Gee and Mel Harvey were funny. Female violinist was excellent. The only gripe for me was if you sat up on deck 8 to watch a show in the palladium, anything beyond the front row is very difficult to see anything, the glass and rail is very off-putting, I know the need for Health and safety but there should be better view from up on that deck and the need to clean the glass that you have to watch the show through, but that would be my only issue, Columbus only do a couple of cruises with kids on and this was one of them, overall they were well behaved and respectful of other passengers. The ship felt welcoming and a very good enjoyable cruise, nice mix of cruisers, even the Bay of Biscay was like a mill pond. Read Less
24 Helpful Votes
Sail Date: August 2017
‘Columbus’ sailed to Gibraltar, the Canary Islands, Madeira and Lisbon from Tilbury on 11th August and whilst I’m sure that there will be those that will find something to moan about, if you cruise with CMV and expect a ‘Cunard’ ... Read More
‘Columbus’ sailed to Gibraltar, the Canary Islands, Madeira and Lisbon from Tilbury on 11th August and whilst I’m sure that there will be those that will find something to moan about, if you cruise with CMV and expect a ‘Cunard’ standard, then you will be disappointed. I found the whole experience far exceeded my expectations and my previous experiences with P&O. Whilst there was not perfection in all areas, overall, it was excellent and definitely value for money. This was a multi-generational cruise and there will no doubt be those who will complain about there being children on-board. However, this change was advertised over 12 months prior to sailing and there was surely the option to cancel or rebook on another cruise if this was unacceptable. The CMV coach transfer from Victoria was professionally organised and embarkation smooth and efficient with the luggage being delivered by a happy, smiling Cabin Steward within 10 minutes of entering the twin inner cabin on Deck 10. There’s no point in going on a cruise and spending all day in the cabin, so provided it is clean, comfortable and of a reasonable size, that’s acceptable. This inside cabin was just that and a minor problem with the shower was sorted out within 10 minutes after notifying the excellent Cabin Steward, Puta Sukma who replaced the towels and consumables at least twice a day and kept it spotless. It was traditional in style and provided adequate hanging and storage facilities. The Safety Drill on the first evening was well organised, most people realising its importance. The cleaning and maintenance staff worked extremely hard throughout the day and night to maintain the initial impression that it was a clean and well maintained ship. Bar and lounge staff were friendly and attentive, as were the staff in the dining areas. great dining companions on Table 208. The presentation and quality of the food in the Waterfront Restaurant surpassed some fine dining restaurants and an enjoyable 7 course dinner could be taken each evening. If desired, breakfast and lunch could be taken here too. The Plantation Bistro provided variety and convenience for breakfast, lunch, dinner and of course there was the ‘mandatory’ afternoon cream tea and constant access to tea and coffee throughout the day. Breakfast was indeed a time when everyone could find something to satisfy and included fruits, cheese, cold meats, pancakes and of course all the items for a ‘Full English’. The Fusion Restaurant in the evening provided an interesting alternative, at cost, as did The Grill. There was certainly no shortage of food available and you could have breakfast in the cabin if you wished! Not sure when (or if) members of the entertainment team managed to sleep, as they seemed to be constantly hosting, organising, performing or accompanying excursions. As the cruise progressed, so did the standard of the shows culminating with two super offerings on the final two evenings. Themed party evening were organised and during one a demonstration of the making (and consumption) of paella and sangria proved very popular! There were exceptional performances from the dancers, singers Jordana and Angelina, the classical duo of Tatiana and Lana, not forgetting Maria the aerial performer. The Palladium Show Lounge is poorly designed as the safety barrier restricts the view from the circle on Deck 8, so getting a seat downstairs is preferable. The Dome Nightclub was popular and well attended, providing for young and old until the early hours. Some of the quiz session were good and some quite hilarious. And then there was Tony Parkins the Cruise Director…enough said! Berthing in all ports was convenient to the town and complimentary transfers were provided. There was a reasonable selection of shore excursions and sufficient time in each port to do an excursion and have free time. If you prefer to have everything planned / organised, then a shore excursion is the (expensive) answer, but using local transport can be less expensive and gives you flexibility. Comprehensive port information was always provided the evening prior to berthing. Berthing at Lisbon was delayed by 90 minutes due to thick fog, but a modification of the itinerary allowed for passengers to have the same length of time on-shore. In all other ports the ship arrived and departed according to the published schedule. This was a multi-general cruise on a ship that has no specific child-friendly areas or facilities and there were some who were obviously not aware that children would be on board. Admittedly there were some children who could perhaps have been better supervised (by their parents), but they were in the minority and their presence added to the vibrant atmosphere on board. Every day ‘Sailor Sam’ and team managed to organise a tremendous range and variety of activities with few resources for these younger guests and it was delightful to see parents and grandparents getting involved too. Disembarkation at Tilbury was efficient, but seemed very a slow process due to the ship requiring final clearance and all the luggage taken off. Passengers had to leave their cabins by 8am, the luggage having been collected the night before and stored ready for transfer to shore. Express disembarkation for those who wished to carry their own luggage was possible 15 minutes after berthing at 10am, whilst regular disembarkation started at 11:20 and again was smooth and trouble free with, surprisingly, no further Passport or Customs inspections. Had it not been for road closures in London, the return transfer to Victoria would have arrived by noon, as it was, the journey only took just under an hour and a half. Two pools which were almost always in use, large sun decks, hot tubs, quiet areas, the elegant Raffles Bar (and much more) with a constant programme of activities, demonstrations and tours all combined to make this a memorable, eventful and enjoyable two weeks in the sun on calm seas. This was 14 days of sun, fun and superb food. Magnificent ship, enchanting ports, exceptionally hard-working, friendly crew, excellent entertainment team and shows, wide variety of kids activities. None of this would have been possible without the tremendously hard-working staff who didn’t always get it right, but couldn’t be faulted in their efforts to please. Best cruise I've had for years. Magnificent. Well Done to all on 'Columbus'. CMV will certainly have my custom in the future. Read Less
13 Helpful Votes
Sail Date: August 2017
We sailed on the Columbus as a middle-aged couple celebrating a belated honeymoon. The Canaries and Madeira cruise offered summertime warmth, great sights, and enough sea days to relax and spend time together. The newly refitted ship was ... Read More
We sailed on the Columbus as a middle-aged couple celebrating a belated honeymoon. The Canaries and Madeira cruise offered summertime warmth, great sights, and enough sea days to relax and spend time together. The newly refitted ship was clean, and bright. This was a voyage with great potential. We arrived in Tilbury, and embarkation went smoothly. We arrived at our cabin and it was spacious and had an above average sized ocean view window. We were on an upper deck, and the views were great. The steward was amazing and learned our names on our first meeting. The reception staff, were wonderful as well. I cannot fault them for the efforts they put forth to make us feel welcomed, and cared for. Now the down side. Cruise and Maritime are experimenting with "Family Friendly" cruises. This is a company wonderfully prepared to serve a niche clientele of a certain age. Many passengers (including us) are loyal to the line, and are repeat cruisers with them. But C & M seemed ill-prepared to deal with children. There was a great offer, £99 per child for a two week cruise. You can't send them in a summer club and feed them for that. There was a stipulation, however, that the ship didn't have regular children's facilities and parents needed to accompany their kids. Accompanying was true for some. Others did not. Children got bored. Their were cases of kids pressing several lift buttons at once and then leaving. The main pools were dominated by "families," relegating the majority of passengers desiring some quiet to the Oasis decks. For the first 7 days even these places of 18+ peace were frequented by kids. The library (wonderful with its overstuffed chairs, and English Club atmosphere) lost its tranquility owing to its position next to the games room. I witnessed two boys spinning in the revolving door then jumping out, leaving a waiter full tray in hand having to wait for it to come to a stop before he could return to his duties. Part of the problem was of the company's own making. Kid-friendly activities included foot ball shoot outs in a stairwell. This, I must imagine, is what gave some kids the impression that this was a suitable place to play. In fact by the end of the second week, a gang of late pre-teens began to loiter in the stairwells. I am not anti youth. I am an educator, and a grand-parent. But as such, I need a break on holiday from "the day job." C & M really has to have a rethink on this one. Either charge a realistic price (even next year's £199 per child is to low) to provided for more youth services, or return to the tried and true adult cruises. If not they risk losing the clientele which built the company. [By the way, this was a topic of much discussion among older passengers, and I even overheard one "family" discussing that they weren't content with the system either as their child felt the whole on board experience was "boring"]. Dining was very good. The Waterfront was well run, and the service excellent. The executive chef and staff were very focused in their dealings with special dietary needs. The waitstaff really took a personal interest in us and our dining enjoyment. Unfortunately, as the cruise continued, more and more of the restaurant staff were shifted to duties on the Buffet. Fair enough, many families were eating there, and service needed to be "where the people are." This did lead to a scarcity of seating, and waits in the buffet at times (though we did stay with the restaurant primarily). The excursion staff were very good, and the planned trips very reasonable in price. In fact, there seemed to be savings to be found by booking with C & M. On some previous cruises with other companies, the seemed to be a mark up for a "captive audience" which does not seem to be the case on he Columbus. If I were to fault the shore side experience at all, it was the access arrangements on Tennerife. Poor communications about shuttle services (daily bulletin did not mention this service under transport), and taxis (which were mentioned), led to frustration. While not C & M's fault, they had said metered taxis would be available. But the taxis only wanted to take full day tour fairs, not short runs. All in all, it was an enjoyable cruise. But, I am now reluctant to take another "family friendly" trip with C & M. I do like the line, and feel a loyalty. I will remain a top choice for adult cruising. Read Less
12 Helpful Votes
Sail Date: August 2017
Wheelchair assistance was requested but only one person was giving assistance so after a VERY long wait I had to walk on board with assistance from my husband. ONE PERSON WAITED FOR OVER 2 HOURS. The cabins are large and comfortable ... Read More
Wheelchair assistance was requested but only one person was giving assistance so after a VERY long wait I had to walk on board with assistance from my husband. ONE PERSON WAITED FOR OVER 2 HOURS. The cabins are large and comfortable with a large TV on which only one channel ever worked. When asked about this reception explained that all the cabins have different channels, most of which were foreign or have no signal. This is an old but rather lovely ship. The staff are friendly and polite but have no idea what is happening or even where things are on the ship. Many of the crew are very new and have difficulty with English. There were over 300 children on board and the ship has no special provision for them so many just ran wild, jumping in pools and breaking things. As there was no nursery provision they stayed up until very late, cried a lot and became very cross. The crew refused to help claiming it was the parent's responsibility and nothing to do with them. The extra numbers on board meant that seating in bars and lounges or on deck was difficult to find. The ship was noisy and crowded. Many elderly people had been told this was a child free ship when they booked. Quiz sessions were a farce as everyone marked their own papers so that four youths who did not even bother to write answers down,regularly claimed victory and won drinks in the evening. The entertainers claimed this is a "friend ship" but this is not enough, a degree of organisation and efficiency is vital. This was the first cruise that they had allowed children on board and it was a disaster. Read Less
14 Helpful Votes
Sail Date: August 2017
As a cruise I have no real complaints and it's not the reason I'm giving the poor overall review. I've been on many Cruises over the years and started off with the now extinct Airtours followed by Thompson Cruises and ... Read More
As a cruise I have no real complaints and it's not the reason I'm giving the poor overall review. I've been on many Cruises over the years and started off with the now extinct Airtours followed by Thompson Cruises and then moved on to P & O and Princess Cruises. It seems Cruise and Maritime have bitten off a little more than they can chew with the Columbus, but I think given time they will improve and be able to offer an amazing Cruising Experience. The refit that the ship underwent seems a little rushed with most of the focus being on the main atrium, Waterfront Restaurant and the Casino, all of which are lovely. My cabin was terrible though if I'm to be perfectly honest and I have added photos and a full review in that section. My waiter was really miserable. I'm not a difficult person by any stretch of the imagination before you think this is the case. He barely cracked a smile the entire trip. The rest of the staff were wonderful, the food was very good and the Captain, despite being a little hard to understand at times (which I'm not going to fault him for, he is Greek after all and English is not his first language) is very competent and friendly. The were a few service issues on some of the evenings The entertainments crew whilst very good are standard issue and nothing sets them apart from any other crew I've seen. But I think Tony Parkins, the Cruise Director is by far the best Cruise Director I've seen as he really gets 'stuck in' with entertaining the passengers and his Spanish lessons were helpful and fun! The daily schedule seemed a bit lacklustre on certain days, with many of the daily activities being un-hosted and little more than suggestions. I'm not cure if CMV blew their entire budget on the refit but the main big screen on deck was used only twice for evening films and both of the films were low budget British made movies. At first I thought perhaps I have been spoiled in the past with P & O and Princess, but then I remembered the 2nd time I was on the MS Carousel with Airtours, they would put a movie on in the show lounge late at night and they wouldn't be low budget movies either. The Palladium Show lounge is beautiful, albeit a terrible, terrible design (yes two 'terribles'). Forget about seeing anything worthwhile from anywhere on the upper floor and any one who posts a review or comment saying otherwise is either 3ft tall and could see under the railing or 8ft tall and sat in the back row, because I'm 6ft and my view was at least partially obscured at the best of times. My advice, get in quick and go downstairs for this to not be an issue. Last but not least, there seemed to be a lot of snagging left to do, which is worrying considering the Ship was launched 10 weeks ago. The most amusing thing I saw was an Exit sign fixed in place the wrong way round on deck 10. This was however fixed before the end of my Cruise. I could go on forever about all the good and bad points, but alas I have a Cabin review to write. Read Less
3 Helpful Votes
Sail Date: August 2017
We chose this cruise for a few reasons one it was to an area we have always wanted to visit, the port of Tilbury is near to where we live and the price was very competitive. Having read the previous reviews we do wonder if we were on ... Read More
We chose this cruise for a few reasons one it was to an area we have always wanted to visit, the port of Tilbury is near to where we live and the price was very competitive. Having read the previous reviews we do wonder if we were on the same cruise? It was quite clear on the on booking with CMV that it was a multi generational cruise also on the adverts a child price was quoted. It is not difficult to work out that if they quote a child fare then there will be children on the cruise! We did not have any problem with the children's behaviour they were all very well behaved unlike some of the elder passengers who one would have thought they had never seen scones, jam and cream at tea time judging by the arguments about queuing to get a helping and the large portions taken and then wasted. It did not spoil our holiday but tended to make us delay getting our tea till after the rush. Despite the ship sailing at full capacity there was always plenty of room and seats available in the bars, open decks and entertaining areas. We were second sitting for dinner and used to meet up with friends in the Taverner's Bar after our meal and never had a problem getting seated. We are only making these comments to correct the negatives in the other reviews. Overall we had a wonderful cruise and the only minor fault was that the entertainment could have been better and it would have been nice to see the entertainment staff around the ship more especially the cruise director. We would certainly recommend CMV cruises to others and in particular MV Columbus. Read Less
5 Helpful Votes
Sail Date: August 2017
Having read previous negative reviews, it was with some apprehension when we embarked on a 7 day cruise to the Fjords.I do not believe that the problems experienced then are now appropriate.We had a suite which was to an excellent standard ... Read More
Having read previous negative reviews, it was with some apprehension when we embarked on a 7 day cruise to the Fjords.I do not believe that the problems experienced then are now appropriate.We had a suite which was to an excellent standard and although the bathroom was original it was entirely satisfactory.The cabin steward looked after it and us very well. The main restaurant,the Waterfront,is pleasant but since the waiters tell you were to sit at breakfast we chose to have breakfast served in our cabin.I do not appreciate being forced to seat with 4 other people.The intention was to fill the table for 6 first. The dinner was excellent in both choice,quantity and presentation and certainly the food served was hot.The Junior Head Waiter was attentive but the Maitre D' and Senior Head Waiter chose not to come down to our level! Overall,Columbus is an excellent ship with good facilities. Overall the entertainment was limited and not of our liking-mostly singing and dancing. CMV had chosen to permit children on this cruise and whilst this posed us personally no problem we suspect this was not the view of everyone,particularly since it was not clear when we booked. Our real complaint is with the port of Tilbury.It is a working port and not primarily a Cruise Terminal.We did not like at all having to see our luggage thrown on a trailer [and off] and being transferred to the ship by double decker bus.Back to Southampton and Dover for us! Read Less
29 Helpful Votes
Sail Date: August 2017
We have just returned from a weeks cruise on the Columbus. Ship is beautiful and all areas clean. Decor is lovely. Cabins fantastic. Food in waterfront restaurant absolutely superb every evening. Don't waste your money in the ... Read More
We have just returned from a weeks cruise on the Columbus. Ship is beautiful and all areas clean. Decor is lovely. Cabins fantastic. Food in waterfront restaurant absolutely superb every evening. Don't waste your money in the Grill restaurant! Food better in the Waterfront restaurant and it doesn't cost you £25 extra to eat in there!!! Very disappointing meal in there. 4/10 at most and that's being generous! We ate there as a treat to ourselves and were not impressed with anything! Service not as you'd expect. Slow and food was sent back by 2 in our party. Starters unimpressive and only the soup was decent. Steaks were average. Veg mostly sliced cooked peppers! Deserts not worth waiting for! I wish I'd listened to other reviews on here before we decided to try it for ourselves. Most staff on ship were friendly but some were unfriendly and rude to passengers and other staff members which was unpleasant to witness. Definitely need training in customer service and service with a smile. Some made you feel you were a nuisance! Just for asking for information or help. Blonde lady in tour office, name unknown but the manager I would imagine by the way she talked down to a lovely young lady working there. She was unhelpful and absolutely rude. The poor girl was embarrassed and was doing a fine job! Shows were average. Nothing spectacular but good and entertaining, very disappointing in having no star acts in the week we were there. The worst thing for us were we cruised when children were allowed on board a usually adult only ship. Our party are all young grandparents and love children but there's a time and place! Most entertainment was family friendly, meaning children's entertainment! So not a lot for us adults without children to entertain. Main annoyance was children being allowed in all bars and areas until all hours. Only area children were not allowed was the nightclub after 11pm and even that wasn't adhered to by some parents. Young Children were sat on bar stools in bars when adults were struggling to find a seat! Patents were responsible for their children's behaviour of course, but there should be rules regarding adult areas. Would not advise cruising when family friendly if your looking for adult entertainment and relaxing evenings!! I would definitely cruise with them again if adult only and hope they may have sorted out the bad staff from the excellent as many were. Our cabin was spotless. Good size. Beds very comfortable with fresh clean cotton bedding. Shower great size and powerful! Lovely white fluffy towels. We stayed on deck 6 ocean view. Friends were on deck 10 ocean view. Cabins pretty much exactly the same apart from they had tea making facilities. Drinks prices are the best we've ever had! Very reasonable. My review is honest and the critical points are to help future cruisers what to be aware of. Read Less
13 Helpful Votes
Sail Date: August 2017
We were on the ship for a special Anniversary - This is the only reason we came on the Columbus during school holidays - There were a lot of families on board - who wouldn't bring kids for £99 each It was a little tiresome ... Read More
We were on the ship for a special Anniversary - This is the only reason we came on the Columbus during school holidays - There were a lot of families on board - who wouldn't bring kids for £99 each It was a little tiresome navigating your way round tables,buggies and children climbing over tables at the Buffet restaurant Most daytime entertainment was for the children - they had 'roped' in an entertainment member Harry to be Sailer Sam - who also felt the need to come on stage at 9pm to hand out certificates to the children - none came up - they were either at the buffet or asleep By the end of the week he was being booed off stage - The cruise director Tony should have made adjustments Not sure if this Tony- Cruise Director has Butlins experience but this seemed to be the theme when it came to evening quizzes in the Connections Bar. Most people including myself found it in bad taste The cabins are huge,lovely big shower and we had no problems. The food at the Waterfront was amazing - lots of choice and suberb waiters I would go on this ship again if they improved the entertainment and not on school holidays Read Less
9 Helpful Votes
Sail Date: August 2017
I had never dreamt I would ever be going on a cruise. One lazy Sunday morning a year ago my husband was reading the Radio Times and spotted a Baltic cruise. We booked it there and then. And for the next year waited eagerly, wondering just ... Read More
I had never dreamt I would ever be going on a cruise. One lazy Sunday morning a year ago my husband was reading the Radio Times and spotted a Baltic cruise. We booked it there and then. And for the next year waited eagerly, wondering just what wanders awaited us. Well the day finally came and I don't mind saying I was slightly worried as the reviews I had read where all about blocked toilets, cold food and staff that didn't quite cut the muster. WELL. We didn't encounter any of these things. In fact quite the opposite. Toilet worked as it should. Food SO good that by the end of the 12 days a few of my items of clothing that had fitted before boarding no longer fit!!!! Although it could be something to do with the fab cocktails too. The bars where amazing and the Mai Tai was particularly deliciouse!! All the staff so very friendly and professional. We had a few Spa treatments which where amazing and the gym was well stocked. Yes I used the gym and ran round deck 14 and still my clothes shrunk!!! I can't gush enough about this ship and her crew. We truelly had the best holiday of our llives!!! Overall we are so pleased we stumbled upon this cruise. Very happy memories where made xx Read Less
5 Helpful Votes
Sail Date: July 2017
We had a very enjoyable holiday. We had a junior suite with balcony. It was a very spacious comfortable cabin and we were given a fresh bowl of fruit and canapés every day. Despite reading mixed reviews before our trip we found ... Read More
We had a very enjoyable holiday. We had a junior suite with balcony. It was a very spacious comfortable cabin and we were given a fresh bowl of fruit and canapés every day. Despite reading mixed reviews before our trip we found everything was very good. The ship is very spacious and on the whole the food was good. All the crew were very pleasant and friendly and there was a very good atmosphere. We would certainly travel with Cruise Maritime on the Columbus again. At one port there was a tender which was extremely efficiently organised. All the excursions we went on were well organised with the coaches arriving early so there was no hanging around waiting. The Captain was very pleasant and friendly and was often seen on the ship unlike other cruises we have been on. The singers and dancers performed some very good shows although entertainment on other nights when they were no performing was not quite as good. At the end express check out was good. Read Less
4 Helpful Votes
Sail Date: July 2017
We had a lovely cruise on the Columbus. We found all the crew to be helpful at all times and had no problems with communication. The food was verygood in both in the Waterfront restaurant and the plantation self service. The ... Read More
We had a lovely cruise on the Columbus. We found all the crew to be helpful at all times and had no problems with communication. The food was verygood in both in the Waterfront restaurant and the plantation self service. The entertainment was excellent. The entertainment team put on a different show every night. A couple of times there was a comedian and again very good. The cabin was fine although a little on the small side it was ok, The cabin was cleaned every day. We had booked tours through cmv and found them to be very good value and well organized. We opted to take the drinks package for £17 PP which for us was very good. Although not great drinkers we do like a glass of wine with dinner and we enjoyed trying the cocktails which were included. Having this package helped budget and we didnt have to worry and just enjoyed ourselves knowing how much we would spend. (£17pp per day) Read Less
2 Helpful Votes
Sail Date: July 2017
This ship has been sailing with CMV for 2 months now and the teething problems reported by other reviewers seem to have been pretty much fixed. All procedures went very smoothly and staff were helpful and friendly. The cabin was ... Read More
This ship has been sailing with CMV for 2 months now and the teething problems reported by other reviewers seem to have been pretty much fixed. All procedures went very smoothly and staff were helpful and friendly. The cabin was comfortable and the cabin steward very efficient - we did have a problem one morning with a blockage in the toilet system which affected a section of the ship and there was some flooding in the bathroom, but the steward cleaned it up and the problem was fixed. The food was excellent with plenty of choice - it was easy to eat too much! There was a choice of waiter service (Waterfront restaurant) or self service (Plantation bistro) for each meal - alcoholic drinks were extra though.The shore excursions were all well-organised and of a high standard. The only drawback was that in Sweden we docked at Nynashamn (apparently cheaper than Stockholm) which meant a 1 hour journey to Stockholm, reducing the time available there. The evening entertainment was varied, I loved the violin and piano recitals, and there were craft workshops, lectures and quizzes, to keep you occupied, especially on days at sea. Read Less
5 Helpful Votes
Sail Date: July 2017
The ship The Columbus was a little tired despite its recent refit but still good. The cabin we had was quite spacious compared to other ships we have been on a had a very large picture window. Twin beds and plenty of storage and hanger ... Read More
The ship The Columbus was a little tired despite its recent refit but still good. The cabin we had was quite spacious compared to other ships we have been on a had a very large picture window. Twin beds and plenty of storage and hanger space. No bath but a good sized shower. The cabin attendant was very good and worked very hard in keeping the cabin made up. Plenty of Bars on board and the Dining room and Theatre were on the same deck (7) albeit at opposite ends of the ship. However there were 2 bars between them and a third in the theatre. There is a three deck atrium (5,6,7) with yet another bar on deck 6. Shops on decks 6,7 and a coffee bar and casino on deck 5. The casino also had a Bar. Up on deck 12 there is a buffet style restaurant two swimming pools and a couple more open deck bars with seats in the pool by the barside. There is a large outdoors screen on deck 13 and the night club is on deck 14 with another bar. Jacuzzis were on deck 8 at the aft end of the ship. The spa and massage centre were down in the bowels of the ship on deck 2. The entertainment was very good and supplied by three female vocalists and two male vocalists with an 8 piece dance group of 4 females and 4 males. Guest acts consisted of one comedian and an act which related to the songs of the 60's and 70's. Both were very good. There was also a Girl who done an aerial cat on a couple of silk ropes/ribbons the positions she got into were awesome. Food and waiter service were excellent. I would recommend it anybody. Excellent value as we got the trip on the basis of buy one get one free. Only real complaint was with the dissemination of information regarding the shore trips. Every inquiry was met with please read your daily information programme which was delivered to the cabins at 20:30 hrs when we were at dinner. After dinner at 22:30 I hit the nightclub/casino so by the time I got to the cabin at 01:30 I wasn't in quite a fit enough state to read it, so perhaps my fault but they could have used the intercom to make announcements. Read Less
3 Helpful Votes
Sail Date: July 2017
Always wanted to do a Baltic cruise and with going on the Magellan a few years ago and enjoyed it we thought we would go on the Columbus.We could not find much fault with the cruise at all.Embarkation was quick cabin was good with plenty ... Read More
Always wanted to do a Baltic cruise and with going on the Magellan a few years ago and enjoyed it we thought we would go on the Columbus.We could not find much fault with the cruise at all.Embarkation was quick cabin was good with plenty of storage,clean and spotless.Food was excellent in the restaurant plenty of choice,bistro buffet was good also plenty of choice for everyone.Entertainment was not that good but it was enjoyable.And we went to quite a few of them.All the staff are very friendly and helpful and work very hard and made our holiday.This ship was great for us not to big,but ever so friendly,would definitely go again on this ship fantastic.There are other dining experiences you can try at a charge but we did not try them.Grill Indian infusion and the Chefs Table,all the bars were good with entertainment.Daily activities for you if you want,Spa and massage too.The only problem was if you wanted WiFi you were charged but we couldn't get it so we were refunded and a few other customers had the same problem. Read Less
4 Helpful Votes
Sail Date: July 2017
We chose the cruise as the destination to the Baltics appealed. From the moment we arrived at the terminal we were made to feel so welcome and this progressed right throughout the whole cruise. We had a junior suite with a balcony and this ... Read More
We chose the cruise as the destination to the Baltics appealed. From the moment we arrived at the terminal we were made to feel so welcome and this progressed right throughout the whole cruise. We had a junior suite with a balcony and this was perfect for us to sit outside in our own space, ideal for reading, pre-dinner drinks and eating the canapes that were provided each day. We choose the early sitting for dinner and this worked for us in that we could go straight to the show after we had eaten the wonderful food. The staff were wonderful and could not do enough for us and this made for a relaxed cruise experience; great food and a spacious ship, It is best to choose your times carefully at the Plantation buffet to avoid the mad rush, which we did to great effect. We are now relaxed and thank you to Columbus and CMV. Read Less
8 Helpful Votes
Sail Date: July 2017
We chose this cruise as it fell in perfect time for school holidays, no children, smaller ship, local port and we wanted to see St Petersburg. We have sailed on Marco Polo a few years back so knew we were not getting a 5 star ship. ... Read More
We chose this cruise as it fell in perfect time for school holidays, no children, smaller ship, local port and we wanted to see St Petersburg. We have sailed on Marco Polo a few years back so knew we were not getting a 5 star ship. Embarkation was a dream and ahead of schedule did not use car parking as friend dropped us and picked us up. We were on Columbus in June for the overnight stay, dinner and show when there was certainly a few teething problems. Our cabin had no air conditioning which was the one I had booked for our cruise, it was one night so put up with it. I rang CMV on the Monday to put my feelings across and was told I had been upgraded for cruise from partially obscured Deck 8 to Full view Main Deck 6 (6231). Cabin was spotless and the attention to cleaning was exemplary. We had a table for 4 in Waterfront Restaurant and food was Excellent, table service spot on. Breakfast and lunch in Plantation Bistro was sometimes very busy but wide range of food available. Noticed in Taverners Pub there are draught beer pumps ( Shepherd Neme double stout, Murphys Stout and Fosters Lager not in the menu and £4.90 a pint when I asked. When we were in the Palladium Show lounge I asked for the Double Stout and a waiter was promptly dispatched to the Taverners and returned quickly with my pint, outstanding service Entertainment had been mediocre when we were on the ship in June and walked out after 5 minutes as I am a musician I felt let down. What a difference a month makes and I was gobsmacked how the entertainment had improved. Went one night to We Will Rock You night and I was blown away by the vocals on Bohemian Rhapsody, I actually got emotional!! There were a few shows in the Atrium and these were outstanding with a young lady singing Puccini and took the roof off. Shore excursions were on time and orderly, we chose to go our own way which suited us. We used the ship excursion in St Petersburg due to it being Russian Navy Day and am I glad we did. Thousands of people lining the river looking at the warships and submarines all lined up. We loved Estonia and got a surprise of a cavalcade of black limos with the usual security men with mandatory sunglasses and earpiece and usual firearms. It was Karen Pence wife of the Vice President of the USA and we were lucky to get close up pictures of her on her walk. One day there was a deck party with BBQ and suckling pig and line dancing, excellent!! I could go on for hours about this wonderful cruise and saw nor heard any of the conditions of earlier cruisers. The only thing I find if you are paying for a suite costing thousands of pounds don't come on a 3 star cruise ship and expect 5 star luxury. We found disembarkation a breeze and we found the whole package excellent and it was a fabulous holiday, brilliant value for money Read Less
Columbus Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 4.0 3.6
Entertainment 3.0 3.4
Public Rooms 3.0 3.9
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 2.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.7

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