5 Helpful Votes
Sail Date: May 2018
We chose this cruise because of the price, because it went to the areas/ports we were interested in, and because we thought we could get the oceanview cabin configuration we desired. We got all we wanted except cabin configuration. This is ... Read More
We chose this cruise because of the price, because it went to the areas/ports we were interested in, and because we thought we could get the oceanview cabin configuration we desired. We got all we wanted except cabin configuration. This is explained in the cabin review below. Other than the slight glitch with the cabin, the rest of our cruise experience was great. The service was wonderful and the staff was friendly and helpful. We thoroughly enjoyed the food. The Waterfront Restaurant was excellent, The food was always well presented and tasty. The Plantation Bistro (buffet) food was a slight step down from the restaurant, but nothing to complain about. The entertainment was enjoyable, but sometimes on the loud side. CMV is a British company that caters to the British market. On this cruise there were mostly British passengers with a few Germans, Asians, Americans, and a smattering of other nationalities. As Americans, we felt very comfortable and welcomed. We enjoyed getting to know new British friends. While CMV mostly runs adult-only cruises, this particualr cruise allowed children. They were all extremely well behaved. Read Less
8 Helpful Votes
Sail Date: May 2018
Saw this cruise in the "Daily Mail". Should have been calling at places we had not been to before. Unfortunately for us the 3 places we had wanted to see was cancelled. Four days before getting to The Scilly Isles it was ... Read More
Saw this cruise in the "Daily Mail". Should have been calling at places we had not been to before. Unfortunately for us the 3 places we had wanted to see was cancelled. Four days before getting to The Scilly Isles it was announced over the loudspeaker that due to bad weather it was cancelled. Our friends should have been meeting a relative. When they spoke to the relative they were told that the sea was like a mill pond with clear blue skies and sun. Portree on the Isle of Sky also cancelled, as was Tobermory. We never heard a thing from the Captain unless it was to cancel a port of call. The food was mediocre, the service was atrocious, we used to get into the dining room for 2nd sitting at 8.30pm. We were lucky if we managed to get out for 10.50pm. 70% of the staff was so surly, A month before going on the cruise we received a letter requesting the money for the tips. We always request our tips are taken from the account as we like to tip the people who we think has given the best service. When I telephoned to query this I was told they had to have the money up front before the cruise. £14 a day tips!!!!! All in all a very disappointing cruise. I would not recommend the Columbus or Newmarket Travel. PS. Some Australian people who had done a very long cruise with them said they had many ports cancelled. Due to expensive docking fees. Do not know if that is true? Read Less
5 Helpful Votes
Sail Date: May 2018
We have just returned from the Baltic Cities Cruise on the Columbus and in my view (bearing in mind I am not an experienced cruiser) the cruise was excellent. Calling in at 8 ports and spending two days in St Petersburg. My only ... Read More
We have just returned from the Baltic Cities Cruise on the Columbus and in my view (bearing in mind I am not an experienced cruiser) the cruise was excellent. Calling in at 8 ports and spending two days in St Petersburg. My only criticism is I would have like more time in Stockholm and Helsinki. As for the ship, I thought it was very good. We were upgraded to an outside cabin having paid for an inside cabin on a 241 basis. The cabin was on the Reception Deck (Deck 5), was large, comfortable with good storage for clothes. The shower was hot and powerful. There was a TV and tea and coffee making. The cabin was very quiet, we heard no noise from other cabins The food at dinner was good with a choice of five dishes. The portions were not large but were sufficient. We toured the kitchens which were spotless. We were told that there are 1200 different dishes so none are repeated on any one cruise. We had breakfast in The Plantation Restaurant on Deck 12 which is self service. The was a wide choice of dishes both hot and cold. I can recommend the omelettes which are cooked while you wait. Sometimes it was difficult to find four places together (we were travelling with friends). You could also have afternoon tea here. There are sufficient bars on board (6 or 7). The price of most of the drinks are cheaper than my local. There is generally entertainment in most bars with some very good performers, some not so good, but you have the choice. The young entertainment team had a dodgy start but their shows improved as the weeks went on and became very enjoyable. The theatre is not well laid out with poor sight lines. There are plenty of daily activities an the single travellers (140) on our cruise are well looked after with special meetings. I would have no hesitation in cruising on Columbus again if the right destinations were on offer. Read Less
5 Helpful Votes
Sail Date: May 2018
First time cruisers. Cruise and Maritime “Columbus” to Baltic. May 2018 What a marvellous experience. All our first timers uncertainties were completely dispelled by our cruise. The atmosphere on the ship was very relaxed and ... Read More
First time cruisers. Cruise and Maritime “Columbus” to Baltic. May 2018 What a marvellous experience. All our first timers uncertainties were completely dispelled by our cruise. The atmosphere on the ship was very relaxed and friendly, both passengers and staff. It was also very efficient so that we were completely relaxed. Initial embarkation and at all our eight port visits went quickly and smoothly which meant that we could enjoy all the trips ashore. Life on board was enjoyable with plenty to do and it was easy to find places we liked to be, mostly out on deck in our case. We would have preferred some more good talks on history, geography and national culture - this seems not to be a focus for this company. Our cabin was very comfortable and our steward, Gede, looked after us very well. Food was generally very good, particularly for the evening formal meal. It was served amazingly quickly by two very friendly waiters and were we very lucky in having four good companions at our table of six. There was a good range of food at breakfast in the “Plantation” cafeteria although it could be quite busy and a bit of a scrum, not something we experienced anywhere else. Above all, the ports we visited were all wonderful and made for an outstanding holiday. We mostly did our own thing ashore exploring the various towns but went on the small group two day organised tour in St, Petersburg which was excellent and an organised trip round Stockholm with visit to the Vasa museum, also superb. Our favourite ports were Stockholm and Helsinki although all destinations were enjoyable. We were hugely lucky with weather - mostly very sunny and calm seas throughout. Our only real criticism is that we felt we needed far more information before the cruise about the trip, life on board and travel arrangements much earlier than we received it. This, combined with a rather dull website with clunky navigation, meant that we were not as well prepared as we would have like to be. However, this is a relatively minor criticism in what was a great holiday. Read Less
2 Helpful Votes
Sail Date: May 2018
We are seasoned cruisers but it was my first time on Cruise and Maritime. The cruise was wonderful. Good weather, great ports, superb excursions. A very comfortable & large inside cabin as well, Food in my opinion was excellent. So why ... Read More
We are seasoned cruisers but it was my first time on Cruise and Maritime. The cruise was wonderful. Good weather, great ports, superb excursions. A very comfortable & large inside cabin as well, Food in my opinion was excellent. So why the rating. The following let the ship down. The ship was full, 1, insufficient seats in the buffet for people to have their meals at breakfast & lunch in a civilised, relaxed and orderly manner on sea days & excursion days.it was like a rugby scrum. You literally had to put something on your seat before getting food otherwise someone else would take it. you could not sit and chat after you finished as people would hover over you with their breakfast or lunch waiting to sit down. The restaurant was waiter served and I believe they could easily have made this part buffet as well as other cruise companies have done. 2, frequently no cutlery, mugs, glasses and plates and when this happened they were brought it was a few at a time hot from the dishwasher. Furniture too low to be comfortable 3,Cocktails Frequently the ingredients were changed to make them & cordial was added to mask the no/little alchohol added' I was told that i had to accept inferior products for them at standard prices e.g. cherry liqueur rather than cherry brandy . I sent one back 4 times before I got what i was supposed to have. For that to occur I stood and watched him make it. 4,Poorly equipped Shop no paracetamol, plasters limited toiletries' choice but plenty of olive oil, bubblegum and cigarettes. If I was Cruise and Maritime I would send some undercover management as passengers to go on this ship and I bet they would be amazed at what goes on. Read Less
6 Helpful Votes
Sail Date: May 2018
We chose this cruise because we wanted to visit places we had never been to before, especially Skye, Mull and the Scilly Isles. Sadly, we didn't get to any of them. First of all, there was a technical problem with the ship which ... Read More
We chose this cruise because we wanted to visit places we had never been to before, especially Skye, Mull and the Scilly Isles. Sadly, we didn't get to any of them. First of all, there was a technical problem with the ship which necessitated us turning back from Orkney to Invergordon for a day, which meant that we missed our stops at Skye and Mull. As compensation we were offered the princely sum of £50 per cabin onboard credit. An insult! After our visit to Dublin the Captain then reported that he wasn't happy about the forecast for St Mary's in the Scilly Isles and took us to Cobh instead. When we reviewed the weather forecast for the day that we should have visited St Mary's it looked fine. We quite liked the ship: the entertainment by the singers and dancers was really excellent, probably the best we've ever had on a cruise; the service in the bars and at our table for dinner was also very good. Breakfast was a different story. The self-service bistro was always crowded and, as another reviewer has said, they frequently ran out of mugs, and usually at least one coffee machine was out of order. The plates by the salad bar were usually hot! The orange juice was watery. We had breakfast in the main restaurant most of the time, but that was rather a hit and miss affair. You could never be quite sure of getting what you had ordered and service was often slow - a marked contrast with the service from our waiters in the evening. Overall, we quite enjoyed our cruise, but I would have to think long and hard about choosing CMV again. Read Less
1 Helpful Vote
Sail Date: May 2018
We chose this round British Isles cruise for the itinerary as it started in Tilbury and we really wanted to see the Isle of Skye, Tobermory and St Mary's in the Isles of Scilly. However, due to various dubious reasons we did not call ... Read More
We chose this round British Isles cruise for the itinerary as it started in Tilbury and we really wanted to see the Isle of Skye, Tobermory and St Mary's in the Isles of Scilly. However, due to various dubious reasons we did not call into these 3 ports which ruined the whole trip. I do not trust this cruise company, I think they do things cheaply and they do not tell the truth. The boats are tired and worn and the staff looked really miserable.I would not use this company again and I would not recommend them to anyone else. It should be said that you get what you pay for and this cruise did look good, perhaps too good to be true and it is done on the cheap. The food choice in the buffet at times was inedible and cold, I would recommend the restaurant for lunch and dinner, if you can get in.The entertainment is ok and they do their best, but there is not much to do during the day if you are at sea all day. Since returning I have found many reviews where the boats have not carried out the published itinerary, so I think that is the main problem with this cruise company. Read Less
5 Helpful Votes
Sail Date: May 2018
The price was good, but there were a lot of problems. This was our tenth cruise and we won't be travelling with CMV again. Food was adequate but the service was poor, lack of training I think. Organisation of the restaurant was very ... Read More
The price was good, but there were a lot of problems. This was our tenth cruise and we won't be travelling with CMV again. Food was adequate but the service was poor, lack of training I think. Organisation of the restaurant was very hit and miss with timing of opening for breakfast on last morning late. Wrong sitting allocated and this applied to a long queue of us. Theatre seating not well designed, upper level has bar which obscures view. Seats in atrium designed for Giants with extra long legs! We missed three island stops, one due to an electrical fault, one to bad weather, (genuine) and one to bad weather ( rubbish). So we missed the Scilly Isles which was the main attraction for many of us. The only time we heard from the Captain was when he had bad news for us! Disembarkation at Tilbury went very well. Read Less
1 Helpful Vote
Sail Date: May 2018
When things go wrong, I always give companies the chance to make amends, but CMV are not interested in satisfying their customers, it seems, and other reviews here would bear that out. Fortunately, there are many other companies, so I ... Read More
When things go wrong, I always give companies the chance to make amends, but CMV are not interested in satisfying their customers, it seems, and other reviews here would bear that out. Fortunately, there are many other companies, so I would say that CMV are one to AVOID. This was a British Isles Discovery cruise, which the whole family were looking forward to. The ship was just finishing a round the world cruise - many passengers disembarked from this in Amsterdam, our first port of call. It seems that CMV do not have any time scheduled for planned maintenance, preferring to inconvenience their customers when things go wrong and point them to the small print which seems to say they don't have to stop anywhere. The ship had generator problems, so after Orkney we were diverted to Invergordon and missed the 2 most interesting scheduled stops of Mull and Skye (some on here have suggested that CMV are avoiding these for some other reason). We also missed Scilly due to the weather, which was understandable. We were all given £25 per person credit, which was insulting (for missing a quarter of the planned stops due to fault of maintenance) and even that was terribly administered with many having to complain before it was credited properly. On our return to Tilbury we were all told to vacate our cabins by 7am, even though we had been delayed by an hour and a half so wouldn't be arriving until much later. This caused chaos at breakfast as the main restaurant didn't open until 8am, but most of the passengers on board were trying to get breakfast at 7 and this was a huge surprise to the crew!!! No management to be seen anywhere of course during this chaos! We complained in writing afterwards, but CMV can't even respond to letters and emails. They really don't deserve any customers. When we did eventually get a response, they just basically said hard luck - it obviously wasn't their fault! The entertainment on board was generally good, especially the dancers, but the director and assistant director were arrogant, some of the singers couldn't hold a tune. I had to speak to the assistant director to admonish him for chatting loudly to another of the singers at the bar whilst another act was performing on stage! Read Less
6 Helpful Votes
Sail Date: May 2018
we wanted to tour the British Isles. All the windows were fiithy, lifts out of order, toilets overflowed, corridors flooded, sunloungers black with dirt and torn. mattress on beds worn with dents in the middle. Connections lounge lovely ... Read More
we wanted to tour the British Isles. All the windows were fiithy, lifts out of order, toilets overflowed, corridors flooded, sunloungers black with dirt and torn. mattress on beds worn with dents in the middle. Connections lounge lovely with exception of seating, chairs so uncomfortable and you had to lay not sit in them. Food poor, not too good a selection. Main restuarant food tough,chewy and vegetables not cooked. In self service never enough mugs, racks always empty and coffee machine always breaking down. Ships engines broke down in Scotland and had to double back to get repaired. so we lost a day. Missed 3 ports of call due to bad weather. Have travelled on the Magellan and it was much much better. The entertainment was fantastic. Even the visiting comedians were very good. People very friendly on the cruise. Embarkation and dis embarkation was very well organised and orderly. Enjoyed the actual cruise but wish they had got their act together as it could have been fantastic. Read Less
9 Helpful Votes
Sail Date: May 2018
I chose this cruise for the worldwide destinations. However, the whole four month experience was life changing. The reception staff were great, especially Mimi. The ship was very clean. I liked the hot tub and the loungers were ... Read More
I chose this cruise for the worldwide destinations. However, the whole four month experience was life changing. The reception staff were great, especially Mimi. The ship was very clean. I liked the hot tub and the loungers were comfortable and there were plenty available. The entertainment team were very talented. Especially Alex Kemp, Joshua Marlow and Freya Brown, who jelled very well on and off stage. I especially liked being in the choir, meeting fellow singers and benefitting from choir leader, Josh Marlows fast knowledge and talent. It was great fun and I learnt new skills. Joining the quilting club was a good move. I made a quilt to hang on the wall and also, several memory cushions. I liked the choice of buffet meals or restaurant service. Waiters Ewhyan and Simon were attentive and prompt with serving. All activities were well subscribed to, including pilates, art classes, creative writing, choir, and dance classes. Shore excursions to India and China were memorable. The hotels used were top quality. I loved climbing the Great Wall of China and visiting the Taj Mahal. Miss Pam Read Less
3 Helpful Votes
Sail Date: May 2018
We wanted to take my elderly parents to Skye, Mull and Isles of Scilly (mid 80's and probably the last opportunity for them). Strange to read that another May 18 sailing of Columbus 'had engine trouble' and so couldn't ... Read More
We wanted to take my elderly parents to Skye, Mull and Isles of Scilly (mid 80's and probably the last opportunity for them). Strange to read that another May 18 sailing of Columbus 'had engine trouble' and so couldn't visit any of these three ports?!? We booked through saga and I'm really surprised that they would use this cruise line if, as is indicated - the Captain has no intention of going into those prime ports? What we saw we enjoyed but bitterly disappointed to miss out. Food in restaurant was excellent, also entertainment, staff were well trained and friendly. Negative - our bed was rock hard so I asked for a mattress topper - when I stripped the bed - I wished I hadn't, the under-bedding and pillows were filthy with stains all over. this was changed at my request. Shore excursions were approx £50 per person for a 4 hour trip - too expensive. Finally, we've come home with THE most terrible bug, 2 wks later - still very ill Read Less
1 Helpful Vote
Sail Date: May 2018
We sailed on Colombus on a packaged back to back cruise. C804 & C805. Embarking on 6th May and disembarking on 30th May. We booked the cruise purely for the itinerary which was good and went to many ports we had not visited ... Read More
We sailed on Colombus on a packaged back to back cruise. C804 & C805. Embarking on 6th May and disembarking on 30th May. We booked the cruise purely for the itinerary which was good and went to many ports we had not visited previously (unfortunately 3 ports were missed (2 were replaced and 1 extra sea day added) on the first sector). We were told in was a low star ship and we totally agree. For us it was the worst cruise ever. It had supposedly been "refurbished" but we didn't see evidence of that. We were told that it still looked like the Pacific Pearl which it had been in a previous life. CMV make it a habit of buying old reject ships. In Australia we are used to getting the rejects but CMV go one further and buy the rejected rejects! The ports that we got to were good. Weather was excellent and the dance troupe onboard were first rate. Best dancing troupe we have experienced (we have done 23 cruises many back to back so even more). The singers were mostly good. Alex was very talented singer. One of the girls was a bit of a screacher! The entertainers bought onboard were all comediannes and were terrible. You would see better in a pub. Neither the first sector Cruise Director or the second sector one (Lee) were friendly or mingled with guests. Only saw them on stage or in buffet. Not good enough. The food. Well many were satisfied but many were not. Terrible service in restaurant. More interested in serving drinks then food. Food was bad. Really bad. All in all it was not a cruiseline I would EVER travel with again. We have done the best and now the worst. It was the first cruise we have ever come off feeling dissatisfied. Never had a bad cruise until this one. If you are not fussy (not bothered when the buffet area is shabby and unclean, wonky passageways, unhelpful staff, ugly ship, etc) then it may be for you. But if you prefer a better cruise go elsewhere because this company have NO CUSTOMER SATISFACTION at all. We requested to speak with Restaurant Manager and he never met with us but this was typical. No one cared. My suggestion there are better cruiselines out there. Stay Away. They are only interested in selling drinks and obviously market to the UK because they sail in and out of Tilbury and apparently that is convenient for the UK travellers. They also market to unsuspecting Australians! Read Less
27 Helpful Votes
Sail Date: February 2018
Very fond memories of the this old ship when she was the Pacific Pearl with P&O Australia (before P&O Australia relegated cruising to bad Baltic Ferry like experience) so I was pleased to see what Cruise and Maritime Voyages have ... Read More
Very fond memories of the this old ship when she was the Pacific Pearl with P&O Australia (before P&O Australia relegated cruising to bad Baltic Ferry like experience) so I was pleased to see what Cruise and Maritime Voyages have done with her. Currently on a round-the-world cruise with mainly 50-60years plus Brits, Germans and Dutch I managed a 7 night Auckland/Tauranga/Bay of Islands leg this week. For those who remember and care for the ship, she is back now in good hands with CMV. The best of the last P&O refurbishments of the public areas etc have been kept and added to with some CMV style although the cabins mostly remain the same (clean spacious and comfortable). No cursed Pantry/bad shopping centre style food outlets remain, the food service is back to what it used to be AND HOT FOOD IS HOT AND COLD FOOD IS COLD - like it used to be, like it should be. Set times do apply to Breakfast/Lunch & Dinner. Afternoon Tea is served in the Plantation from 3.30pm-4.30pm. 24 hour Tea and Coffee stations. Nominal charge applies for 24 hour room service. The Plantation Buffet is great and the the Waterfront (main restaurant - CMV kept both names) serves 4-5 courses, with 3-5 choices (most courses) plus a separate Vegetarian option, plus Grilled Salmon or Grilled Chicken each night if none of the above take your fancy - and the servings are very generous and varied. Wine was mostly European and in UK money was a bit steep. Other drink prices are the norm. Best Ice Cream of any ship served on Deck 12 - at very reasonable prices There are 2 specialty restaurants that charge about $23 AUD per person. I did not try either. On board currency is UK pounds on the round-the-world cruise. The cabins were comfortable and cool or warm as you required. Shower and tap water was hot as needed and I heard of no plumbing problems. Small flat-screen TVs show a small selection of rather dated movies. BBC news when the satellite gets a signal. Wifi was sadly a bit of a dud. Entertainment was a bit limited and a bit British.... There were NO children aboard. Not a suitable ship for children I would think. Read Less
12 Helpful Votes
Sail Date: January 2018
Worldcruise Amsterdam-Amsterdam early Jan.-early May 2018. What went right is too much to mention. What went wrong is too much to mention. This is sad for the staff that did their work the right way, e.g. my cabin-steward S HTIN LIN ... Read More
Worldcruise Amsterdam-Amsterdam early Jan.-early May 2018. What went right is too much to mention. What went wrong is too much to mention. This is sad for the staff that did their work the right way, e.g. my cabin-steward S HTIN LIN MYA from Myamar. Under the same conditions again? Hmmmmmmm. Special mentioning deserves the australian border-control. Substandard, disorganized , incompetent. On my question to this peculiar woman that this (ill)-treatment seamed inhospitable to me her initial answer was "how to they do it in you country" (sic).All passengers going ashore were kept waiting a long time for no good reason, all passengers returning were kept waiting a long time for no good reason. Clearly because i asked. Two passengers had not reported the way they wanted.... Files a complaint 12/06/18 (so 12th. of June) with the australian government/department of home affairs. In several places the border-control was ridiculous. On my question why this way, you can guess the answer: safety pfffff, the easy way out, creating anoyment. On request some additional information. The food was quite good, in seating-restaurant and buffet=restaurant. Activities were plenty, quizzes, dancing, cooking-lessons/-demonstrations, etc., presented as should be. Service in order ( at the front desk staff always smiling, confronted with an error the answer was blurry and the smile turned vague - oh well). Entertainment high level, certainly taken into account the Columbus is a small ship to today's standard, so limited possibilities on the small stage. Ship's performers were excellent, visiting performers too in most cases. Staff were attentive and suited for the job. Excursions ware sometimes very unorganized, e.g. long waiting (about 20 minutes) on the stairways, some were not to standard so money was for half returned. What bothered me was maintenance/cleaning all the time, with staircases and parts of deck closed. Avoid the easy mistakes and the "hmmmmm" will turn into "yes". So i am curieus for the upcoming reviews. Read Less
4 Helpful Votes
Sail Date: January 2018
We travelled before with CMV on the Marco Polo and now we did make the trip for 75 days from Amsterdam to Hong Kong and where very satisfied over all again. The cleaning was excellent. Also the food was good most of the time. The main ... Read More
We travelled before with CMV on the Marco Polo and now we did make the trip for 75 days from Amsterdam to Hong Kong and where very satisfied over all again. The cleaning was excellent. Also the food was good most of the time. The main dishes were unfortunately often very fat. The buffet was a good alternative. There was a good choice of drinks. The information about the packages could be better. Only the all include drinking package was offered. I did find out that there were also wine beer and coffee packages. Most of the staff was very kind and help full . Also the girls at reception were very kind but they were not helpful at all. One day I asked them to find a dentist for me in the next harbour, because the internet was out again. There answer was that I had to make the phone call myself from the cabin for £7 a minute. But who should I call? A lady from the tourist office in Auckland was very helpful to find it out for me. Me be CMV can hire here. Also to other questions they were friendly and smiled all the time but did not anything to solve the problem. And this was confirmed be other passengers as well. The excursions were far overpriced. But most of them were ok. If you did complain about an excursion they tried to tell you that you were the only one who had complained, but if one insists and could prove that the whole bus was not satisfied and even the host wrote a negative report, one gets a small reduction. So look very carefully if you can make the tour on your own before booking, because cancelling is no option. The two pools are very nice to swim, and one could always find an place to sit. The gym was open very early. Most of the passengers were over 65 , but the choice of music was for teenagers and far too loud . Also in the bars in the evening the life music was too loud also , so one could not make any conversation. The cabin was ok and the service from the cabin boy was excellent. Also the air condition in the cabin was adjustable. Unfortunately the air condition in the rest of the ship was very bad. In the gym far too hot. In the theatre also too hot. In Capucino’s and the atrium freezing cold ! Disembarkation was not always very efficient. Normally excursions go first by call on a tender number, but at some places everybody was cueing to go on shore at the same time. A bloody shame was the medical centre. People were forced to have an infusion for a simple cold. If one refused to take it, they threatened that you have to leave the ship. They charged more than £ 1000 for such in infusion. Some passengers got a bill for over £ 10.000 and to pay it immediately by credit card . CMV should change this service. It looks like mafia. Never the less we go again on a long cruise with CMV next year Read Less
10 Helpful Votes
Sail Date: January 2018
We chose this cruise because it enabled us to fulfill our dream of travelling around the world which we never thought we would be able to afford. Embarkation wasn't easy but with so many people to process it was as good as it could ... Read More
We chose this cruise because it enabled us to fulfill our dream of travelling around the world which we never thought we would be able to afford. Embarkation wasn't easy but with so many people to process it was as good as it could be. We were thrilled to bits with our cabin which was bigger than expected had a picture window and a really big shower. Even when we had to change cabins due to a mysterious noise that was keeping us awake, we moved to one of the same standard.The ship itself was small enough to be 'cosy' but big enough to feel that you had space to move around and all public areas were comfortable and pleasant to be in. The food was excellent in the Waterfront restaurant and in the Plantation Bistro it was as good as you would expect in a self-service style area. The service given by the crew in all areas was very good, on the whole nothing was too much trouble. We didn't experience all the entertainments/activities but the ones we experienced were good and we heard good reports of many others. We went on quite a few shore excursions, some were excellent and others were not so but that is down to the excursion company used. For the one really bad one CMV negotiated a 50% refund for us. The organisation by the shore excursions team left a little to be desired but it's not a job I would like to do. We went to some wonderful ports but could have done with not docking in some places on a Sunday when everything was closed. Disembarkation ran smoothly and we were off the ship earlier than anticipated. I would have no hesitation in recommending CMV as a cruise company if only for the great value for money and we loved the Columbus. Read Less
14 Helpful Votes
Sail Date: January 2018
We are very experienced cruisers and in comparison to other companies CMV put in a less than third rate performance even taking into account the lower price. It’s billed as buy one get one free but it was only 30-40% cheaper than other ... Read More
We are very experienced cruisers and in comparison to other companies CMV put in a less than third rate performance even taking into account the lower price. It’s billed as buy one get one free but it was only 30-40% cheaper than other companies on like for like (I.e price divided by nights) but there was at least a 60% difference in quality to those companies! Starting with food which cruises are most noted for. Well the food was disgusting and we had to have meetings with the management to get things slightly improved. Most night the meats were tough often the carving Steward struggled and he had sharp knives! It was either bland or salty. Fish was better but often half cooked and all food was pretty cold and non descript. The food on 3 ˋSpecial Occasions‘ was good. In 121 days there was no world cruise lunch or sector specials like the baked Alaska which was 1 night only. In the Bistro the food was invariably dried up and cold. Sidney and the team tried to put on lots of nice showpiece lunches like round the world food stations around the pool but the taste was still missing. Funny enough you can pay extra to go to a venue called the taste but other passengers told me there was no taste there either. The ship bless her is old and the refit is lacking, it could have been done so much better, you would be walking down a corridor and all of a sudden you’d drop an inch as there was no underlay for example. She’s a stable ship and relatively quiet in the rougher seas. Some of the food tables rocked and stuffed with food and dirty tissues to stop the rock!. There was rust everywhere especially in window frames and on the balconies ( more than usual as all ships have some rust) but usually painted over and the cloth seats in the Bistro and in some bars were filthy and not appealing. The cabin was a great size but poorly decorated and our window was not cleaned once in 4 months. The wallpaper was coming off and the carpets filthy but there is plenty of storage space. If you have an outside cabin you get a kettle and tea making facilities but inside cabins are not allowed this ˋluxuryˋ! The daily activities are very similar to the ones we play with the residents in a local care home!! Every day at 9.30 Tony pops on the tannoy to tell you what a lovely day you’ll be having aboard the beautiful Columbus while the beautiful Columbus crawls along chucking out black smoke! One quiz with 6 contestants in a team has a prize of 1 Cocktail to share between all 6!! The first cruise Director John Even put in the daily Programme come and try win one of our´life changing‘ prizes! You could even win a torch or a yo-yo! The entertainment team tried hard. They were running quizzes and games and the shows in all places they had to rehearse late into the night. Plus cover excursions. The majority of staff dealing with passengers had no idea or professionalism and the favourite line at reception was we must check with London! Then I’d contact London and I’d be told it was up to reception. The English entertainment was mundane and repetitive but at least we had some there was nothing for the large number of German, Dutch and other non English speaking nationals who were mostly picked up in Amsterdam and did the entire trip. They never even got a map or port guide in their language and the first 50 days there was a Nazi war film nearly every day! That created a few arguments and there was enough of those without provocation. Many ports were useless unless you had a tour booked. Many were container ports and you had a 2-3k walk just to get to the dock gates! The company had no care for passengers unless as mentioned they were on tour if not it was tough. Many who could only walk a couple of kilometres could not get off as they had no energy to get passed the gates to sight see! Maps and guides were poor and nearly everything that was printed was in minuscule print! Great considering the age of passengers on board! We had fellow world cruisers getting off on route from Sydney on as they ´could not‘ stand it anymore!! So all in all it was far from enjoyable and whilst new passengers and staunch CMV fans were relatively happy a multitude of us were far from impressed and will never travel with CMV again! A two week cruise would probably be stomached but I’d urge you to read as many reviews as possible before booking longer and I know for a fact negative reviews are being removed from cmv Facebook page. Their passing shot was we were given a commemorative coin that said Columbus grand world cruise 2018 as our gift. the card wallet opens up and the itinerary is revealed, lovely yes, no! it’s this years coin and next years itinerary!! When many queried with reception how such a mistake could be made we were all told it was not an error but a marketing ploy to highlight next years cruise! The general staff are lovely and so helpful and went above and beyond to try to minimise upset. If not for them CMV would have Had a lot more issues onboard. I,wish you well Read Less
5 Helpful Votes
Sail Date: January 2018
What a disappointing cruise. It was so average. No sparkle. Cabins were average with everything working. CMV charge for everything like water in cabins, even the waiter/waitresses pens have to be returned end of cruise, or they pay for ... Read More
What a disappointing cruise. It was so average. No sparkle. Cabins were average with everything working. CMV charge for everything like water in cabins, even the waiter/waitresses pens have to be returned end of cruise, or they pay for them! Food was excellent but just no style. Drinks package at £17 each per day was a rip off. Afternoon tea was just that, tea in the cafeteria; never smoked salmon, no tablecloths, no nice music, just no style. Talking of music, the classical duo were variable. They did concerts each night rather than background music, sometimes many wrong notes. So many wrong notes and simple Grade V music and average musicianship. No class. Compared to the international jazz trios on Cunard, it was a bit of shock for 43 nights. They had NO JAZZ at all and no cocktail pianist; nothing, anywhere at all. The TV service was very poor in rooms. No news or CNN or BBC for large chunks of the trip. Some days no TV at all just movies...... Dome observatory, they shut the curtains so you couldn't see out when leaving ports, probably for navigation but just so crass and inhospitable to guests. Excursions were hugely expensive. Glow-worm caves were £105 each; it's just 50 minutes out of Auckland and would have cost them about £20 a head, since we lived in Auckland we know the route and tickets. Just price gouging beyond belief. Tea at Reid's, Madiera, twice the price of just doing it ourselves; oh well. Guest mix ok but elderly. Nobody dressed up for dinner. Informal meant smart but all old guys were wearing short sleeved shirts no tie. In the end CMV did away with casual dining nights to keep the standard higher. We took dinner jackets but even for formal this was not needed and many guests did not bother. CMV is the only cruise company where you really don't have to bother dressing for dinner; the staff don't care and nobody enforces a dress code. Very disappointing. Staff very poorly paid about 650 euros a month, but trying to stay professional. Dirty glasses given out from bar, some public rooms never cleaned; mould in the Plantation servery area ceiling; nobody seemed to care. No style, no glamour, a disappointing cruise. I was glad to get off in Auckland. Read Less
4 Helpful Votes
Sail Date: January 2018
On a 122 night cruise you would expect to have fun, fun fun! No stress, no grief. Smooth sailing! NO! WRONG! First of all, the INTERNET that cost me 50 British pounds barely worked, most of the time cannot connect. A simple task of ... Read More
On a 122 night cruise you would expect to have fun, fun fun! No stress, no grief. Smooth sailing! NO! WRONG! First of all, the INTERNET that cost me 50 British pounds barely worked, most of the time cannot connect. A simple task of checking e-mails was a constant struggle. When it crashed nobody informed us, they just waited everybody to complain. A replacement was given that had the same problem. Columbus should have gotten a better & knowledgeable IT or programmer. Next is ORGANIZATION, seemed people at all level did not know what they were doing! The first two captains of the ship were Ok, introduced themselves to us right away but it took the third one (Illas, I think is the name-go figure why I can't remember his name), two days before we left the ship he showed up to meet us I know other guests met him by paying to have dinner with him!(UNBELIEVABLE!)What did he think of us, third class citizens? He should realize we spent a big whopping $17,000 on this stinking ship! The restaurant manager only spoke, and had concerns toward the Germans. WASHING & DRYING, had to add water in order to really wash the clothes, the dryer did not even had the ability to dry the clothes. One load cost 5 pounds, and if you want to dry your clothes you have to buy tokens for the dryer costing 3 pounds! Don't let me started on the FOOD, how to describe it: AWFUL, HORRIBLE, TERRIBLE! always tasted like Indian food, some might like Indian food but not everybody. All the meat (steak, pork or chicken) were either hard, tough (can't even cut with a knife), salty, or bland! The fish was most of the time half cooked , salty and not fresh at all. Bacon was hard. mexican food Carnitas was cooked with cummin and curry they did not have sour cream. Desserts too sweet.WHY CAN'T COLUMBUS GET A BETTER CHEF? SHORE EXCURSION people disorganized, escorts did their own thing left guess get lost. My cousin and I were given a run around when we requested for a priority disembarkation since we had to catch our flight that same day. Edie(Shore excursion Mgr) was reluctant granting our request.It should be standard practice to let people flying the same day to be let go first! You ask me what I think of my Columbus experience? GO FIGURE. Read Less
15 Helpful Votes
Sail Date: January 2018
I can't believe the moaning about this cruise by earlier contributors. What were they expecting? 5* service and amenities at 3* prices? Get a life! I have to say that almost everyone I met on board - and I met a great number ... Read More
I can't believe the moaning about this cruise by earlier contributors. What were they expecting? 5* service and amenities at 3* prices? Get a life! I have to say that almost everyone I met on board - and I met a great number over 4 months - all agreed how wonderful the cruise had been and, from some, that they were already looking forward to their next one with CMV. The cabin (I had a solo on Deck 10) was more than adequate with 2 single beds, two chairs (one a comfy armchair, the other a desk type), a long desk, plentiful drawers, hanging space, a fridge, a safe and a small, but perfectly good, bathroom with shower. The cabin steward was polite and helpful at all times. I ate in both the restaurant and the buffet. There was always at least 7 dishes on offer for both lunch and dinner as well as cold food. They catered for vegetarians and vegans too. OK, the puddings could have been a bit more imaginative but the staff in both places could not be faulted. It is totally unreasonable to bring up their wages as one other reviewer did. Those I spoke to were very happy with their wage level, given that it was almost 3 times what they would earn in similar positions in their own countries. They couldn't have been more welcoming and attentive if they had earned 10 times as much. Nobody forces you to go on the ship's shore excursions and you know the prices in advance of the cruise. If you think they are too expensive then don't go but book your own privately. I went on 20 of Columbus's trips and enjoyed them all. The entertainment was,admittedly, variable in quality; the permanent ship's singers and dancers were excellent; the visiting artistes less so. The 45 minute lectures which took place during sea days were invariably interesting and the speakers well received. I paid £39 for 1 GB of internet and I never understood how people had difficulty with it; my android phone picked it up without too much difficulty 99% of the time. All in all I was more than happy with my experience and would certainly repeat the exercise providing the prices stayed at a reasonable level. Some contributors seem ready to complain about any little thing. Did they bring these "complaints" to ship;s staff at the time? As for cleanliness throughout? I found it spotless! Read Less
8 Helpful Votes
Sail Date: December 2017
We were last on the Columbus in June 2017 for the Iceland cruise, and booked this with two other friends. We had an upgrade to a Junior Suite with a balcony and, although the cabin had not been refurbished as far as we could see, was very ... Read More
We were last on the Columbus in June 2017 for the Iceland cruise, and booked this with two other friends. We had an upgrade to a Junior Suite with a balcony and, although the cabin had not been refurbished as far as we could see, was very comfortable and roomy, with a good shower and a sofa and armchair plus a small balcony. Embarkation was fine, reasonably well organised bearing in mind the numbers of passengers. There was about a 45 minute a delay in disembarkation at Tilbury, whether it was down to the ship or the port authority at Tilbury we do not know. Some passengers seem to be very upset and annoyed by this but it was a case of just being patient. The ship was beautifully decorated for Christmas, and we found the atmosphere just right, festive but not overwhelmingly Christmassy ie: no Christmas piped music! The first couple of days in the restaurant were a bit chaotic, and we felt sorry for the staff who were doing their best but appeared to be thrown in at the deep end. However, it got sorted out eventually and we were more than happy with the service, both in the restaurants and cabin. The entertainment was some of the best we have seen on CMV ships, especially the wonderful Tatiana (violin), Lana (piano), Jordana and Angelina (opera)... please hold on to them! The shows were excellent, especially the Panto, and the two comedians were very good. Dancing was first rate too. The main restaurant was beautifully decorated for both Christmas and New Year, and the party atmosphere, once again, was just right. The food... mostly excellent although the portions seem to be larger than before. My favourite were the scones at afternoon tea, delicious, least favourite were the pancakes at breakfast, only because they seemed very dry and broke up as soon as you tried to pick them up. The chefs did an excellent outside barbecue when the weather got better as well. I still think that thought needs to be given to extending the seating area around Connexions... it is very difficult to get a seat for the events held there. To sum up, a very enjoyable cruise, we like this cruise line and have booked the Northern Lights one for this October. We only booked a couple of shore excursions this time, we find them not particularly good value for money but they are optional. Read Less
15 Helpful Votes
Sail Date: December 2017
We chose this cruise because it covered the Christmas and New Year period. We have never cruised at this time of the year before, so we were looking forward to a new and interesting experience. The vessel has had something of a ... Read More
We chose this cruise because it covered the Christmas and New Year period. We have never cruised at this time of the year before, so we were looking forward to a new and interesting experience. The vessel has had something of a 'makeover', but some of the areas looked and felt very dated. Seating in some lounge areas was so dated and so low, that guests with any kind of mobility issues had problems descending and ascending into and out of them. At the first evening meal, soup was served cold and had to be returned. On other occasions, wrong dishes were served, sometimes with items that, for dietary reasons, had been requested NOT to be served - eg. Lemon slices for a 'non-acidic' guest - and frequently, 30 minutes+ between courses. The entertainment left much to be desired. Whilst the singers, dancers and musicians were quite good, other performers were of a very poor standard. Seating in the theatre is badly designed, with some lower seats behind higher ones! The rear doors are frequently left open, allowing other guests to enter at any time, standing in aisles, passages and, crucially, doorways, blocking exits. Daytime entertainment was very limited, and seemed to lack any organisation. The card room lacked complete sets of both cards and other games. Our final account statements were left in the door handles to our rooms, for everyone to see. No envelope! Nothing marked 'Private'. Visits to the reception desk almost always meant waiting for a line of other complaining passengers to be dealt with. Disembarkation was equally, or even more disorganised, with passengers appearing to be boarding the ship before we had left it! Definitely something we would never choose to do again. Read Less
14 Helpful Votes
Sail Date: December 2017
Did the Christmas Cruise to Hamburg, Amsterdam, was excellent. The ship Columbus was great. I didn’t do the drinks package this time but have booked the Christmas cruise 2018 and have done the drinks package. It is very good value ... Read More
Did the Christmas Cruise to Hamburg, Amsterdam, was excellent. The ship Columbus was great. I didn’t do the drinks package this time but have booked the Christmas cruise 2018 and have done the drinks package. It is very good value especially for cocktails and spirits etc. Highly recommend it. There is entertainment in some of the bars and in the main reception area you can listen to some excellent pianists. You can also have your photo taken by a professional photographer and then see them on the wall. You can pamper yourself in the spa with a massage, facial, jacuzzi etc. That done then go to top deck and have a lovely cream tea or sandwiches and cakes. The food is amazing and the staff work really hard from one meal to another. I am really looking forward to the next cruise and hope it will be as amazing as the last one. Read Less
Columbus Ratings
Category Editor Member
Cabins 3.5 0.0
Dining 4.0 0.0
Entertainment 3.0 0.0
Public Rooms 3.0 0.0
Fitness Recreation 4.0 0.0
Family 1.0 0.0
Shore Excursion 4.0 0.0
Enrichment 2.0 0.0
Service 4.0 0.0
Value For Money 5.0 0.0

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