6 Helpful Votes
Sail Date: July 2017
This cruise was chosen as it included 2 days in St Petersburg. The Church on the Spilled blood has been on my bucket list for a long time. Embarkation was a little disorganised, but everyone was very nice, disembarkation was swift ... Read More
This cruise was chosen as it included 2 days in St Petersburg. The Church on the Spilled blood has been on my bucket list for a long time. Embarkation was a little disorganised, but everyone was very nice, disembarkation was swift and easy, full marks there. The ship was looking very good and had had the refurbishment it said. It is now CMV's flag ship, but it will need constant TLC to keep looking good. Expect constant attention to the ship while on board, please don't moan The medical services were very good and older people are treated with respect. What a shame that the shore excursions did not match up to the rest of ship, the staff, the food and very nice people on board. I would not go on the ships excursions again, but I would be happy to travel with CMV again.. in general, it was minimal time to see the sites, but 30 minutes plus in the souvenir shops, as a lady said...' I am fed up with being herded about like sheep'...and one guide rushed us about Tivoli Gardens at such a pace, the older ones of us only got to him as he moved off to the next item! The Columbus has had lots of bad reviews during it's first few sailings, and as I expected, these problems had mostly been resolved. The trip was very good generally, but it would have been so much easier if the people manning reception actually spoke english, rather than just knowing a few words of the language. Evening Dining in the restaurant was mostly very good,breakfast was better in the buffet, but the buffet let it's self down with the hot food , just not hot, even at the start of service. As people said, 3 star prices, 3 star food... but it was good with plenty of choices The entertainment had mixed reviews, Sorry, the singing..... it was a bit ordinary and the comedian was just rude. Read Less
20 Helpful Votes
Sail Date: July 2017
Having cruised with CMV before we knew what to expect but were a little nervous due to the awful reviews. Well what a surprise we didn't find anything like what has been portrayed on here, Perhaps the problems were due to new ... Read More
Having cruised with CMV before we knew what to expect but were a little nervous due to the awful reviews. Well what a surprise we didn't find anything like what has been portrayed on here, Perhaps the problems were due to new staff which have now settled in Food was good and sometimes very good. Staff were very friendly and helpful beyond what could be expected i.e. Wheeling passengers round in wheelchairs etc . We had the drinks package which we felt was very good value for money Entertainment was much what you expect on CMV. I prefer the bar entertainment to the show lounge shows as I always think they are reaching for notes which gives it an edge whereas this doesn't happen in the bar for some reason The ship is big without being over large and has lots of different areas for people to sit, read, drink etc and didn't feel crowded even on the sea days. The back decks with jacuzzis, sunbeds etc were a lovely area to sit out in. The gym is huge for a ship, nice big well stocked library The ports were good and there was always a free shuttle bus into town when needed. The tender service was efficient tho I do feel some people perhaps were not fit enough for tendering despite the staffs best efforts As usual there were moaners but they seemed to be over silly little things like the stirrers were upside down and a lady shouldn't have been given a glass with a handle apparently!!?? We will certainly cruise CMV again Read Less
7 Helpful Votes
Sail Date: July 2017
Having travelled in many parts of the world this cruise offered an opportunity to see parts of our own country that we have previously not explored. We prefer river cruises and independent travel and had a few reservations when viewing ... Read More
Having travelled in many parts of the world this cruise offered an opportunity to see parts of our own country that we have previously not explored. We prefer river cruises and independent travel and had a few reservations when viewing some of the earlier reviews. However our experiences echo more recent reviews. Embarkation was well organised and efficient. Decoration and facilities around the ship were more than adequate. Our cabin was spacious and provided excellent storage, this was similar in cabins allocated for single travellers which matched the size of doubles. The bathroom was compact but sufficient. All linen was clean and new. Our cabin steward, Myo, was attentive and friendly as were all crew members we encountered, we couldn't have asked for more Meeting other passengers when dining made it a social event and we opted to share a table of six for dinner. Other meals in the Waterfront dining room were of an open seating arrangement. We only had one meal which we were less than satisfied with but this may have been a wrong option on our part. Food well presented, hot and with many options. Some evenings had a different theme e.g. Italian, Greek etc. We used the Plantation buffet on a few occasions but this was busy at key times, much better for lunch on port days. Sadly the behaviour of some passengers left a lot to be desired in their manners and greed. We also used the Indian Fusion restaurant and Grill restaurant at an extra cost. Our preference was for the Fusion with an interesting and delicious selection. All restaurants were well serviced. The show team were very good, an excellent violinist and singers. Costumes also wonderful. The downside for us was that on a later sitting for dinner we had to attend the early show. C&M should consider closing the auditorium doors once a performance has started. Every evening early diners would wander in during the show regularly walking across the front of the stage. Others would push past to get seats as those of us viewing the first show were trying to leave. Again some very bad mannered guests. The opportunity to attend any of the evening quiz's was difficult due to the lack of vacant seats for second sitting diners. Ports of call met our expectations but sadly due to weather conditions Mull and Skye had too be missed but C&M made a diversion and offered an alternative to Invergorden to make up for this. We used some of the excursions which were well organised with knowledgeable guides. Mostly we explored independently using the excellent shuttle bus service provided at most ports. Some passengers, though, had problems using the tenders mid morning as priority was given to given to tour groups. My advise is to leave the ship before the tours commence. Sadly disembarkation was less pleasurable. Rooms had to be vacated by 7.00 am and the first passengers disembarking did so after 9.00 am. there was not enough seating in the communal areas for all passengers and many had to sit on stairs which is not suitable for many elderly passengers. Again this needs to be reviewed. Read Less
20 Helpful Votes
Sail Date: July 2017
We have done many many cruises on a wide variety of cruise lines and when it was announced that CMV were getting Columbus ( a ship which held fond memories for us as P&O"s Arcadia) we decided to give the company a try. Early ... Read More
We have done many many cruises on a wide variety of cruise lines and when it was announced that CMV were getting Columbus ( a ship which held fond memories for us as P&O"s Arcadia) we decided to give the company a try. Early reports of the first cruises that Columbus did made us wonder whether or not we had made a big mistake in booking but our experience was so very different from those early bad reports. If anything, despite the passage of 17 years since we were last on board the ship, she is in some ways better than she was then. The decor is "warmer"and more inviting than the stark minimalist decor of yesteryear. Externally she is wearing her years well with nicely maintained wooden decks and good sunbeds although, if one looks hard, there are some details that need general maintenance such as external stair treads. Internally some of the furnishings will need replacement before too long but nothing more than one would expect from normal wear and tear on a ship in active service and I am sure that the usual rolling program of replacements will deal with this. The food was good and seemed to get better as the cruise went on and the dining room service that we had was excellent. The buffet, as with many buffets was perhaps a little repetitive but everything was fresh and kept replenished. In particular the scones at tea time were great. The Indian speciality restaurant and the Grill served very tasty and nicely presented meals even if the price for the Grill was perhaps a little high. We took the drinks package and probably broke even but a wider selection of included wines would be welcomed. Entertainment was, in our opinion very good and we have seen much worse on more expensive cruise lines. Of course everyone will have there own preferences and views on what is good but the production shows featured some real, in depth, talent. The show lounge was never the best in the business and some sight lines are poor but carefully choosing where we sat meant we always got a good view. The entertainment staff worked so hard what with shows, he caberet and also escorting some tours that we wondered when they got time to rehearse, far less sleep! Other staff were unfailingly polite and cheerful even if some of them had a less than excellent grasp of english. The bad points - the company really needs to get together with the Port Authority and sort out the signeage around the port. Finding the long stay car park was difficult and even the shore staff admitted it was very poor. Also our luggage delivery was poor. Although we were on time for an early embarkation our cases seemed to have been shunted on a baggage trolley to the back of the queue. It really was a case of "check in first, get your cases last" we checked the cases in at 12.20pm and received them in the cabin at 17.50! - CMV needs to sort this out. Also why did we have to vacate our cabins at 07.00 on the last morning, 07.30 would have been more civilised, but having said that, disembarkation was orderly and the transfer back to the long stay car park was quick and efficient. All in all a good cruise around the Bristish Isles, made better by having mainly excellent weather even though there had to be an itinerary change made necessary by sea conditions being such that two tender ports were outwith the company's safety parameters. Would we go again with CMV on the Columbus - YES. Read Less
29 Helpful Votes
Sail Date: July 2017
We initially booked this cruise as the itinerary appealed to us. A different port everyday with only one scheduled sea day. After booking and researching the ship we discovered that she was previously Ocean Village…a ship we had enjoyed ... Read More
We initially booked this cruise as the itinerary appealed to us. A different port everyday with only one scheduled sea day. After booking and researching the ship we discovered that she was previously Ocean Village…a ship we had enjoyed cruising the Caribbean on some years back. Embarkation was smooth. The allocated time slots worked well and we were soon being shown to our cabin by Olga our fantastic cabin steward. She never failed to complete her cabin clean and tidy between us going for breakfast and returning to collect our gear for the day ashore. The cabin was fine. Plenty of storage even if you were going on a round the world cruise. The beds and pillows were comfortable. The bathroom was compact but the shower pressure was good with plenty if hot water. The Plantation buffet was the same as most buffets.....busy, hit and miss with the food, but always something you could find to suit. We found the food in the MDR excellent. Plenty of choice and always hot. It far excelled the food on many of the more expensive cruise lines we've been on. We purchased the drinks package, which, at £17 pp per day was excellent value. As soon as you sat down in any of the bars there was someone to take your order. We pre-booked some of the trips with C&M and thought they represented fairly good value. In most ports there was also a free shuttle provided to take you into town. We have cruised a number of times with Celebrity and have always been charged 10 -15usd pp for the service! The entertainment team put on a number of shows...some ok and a couple of excellent ones. The final night production was particularly good with a couple of excellent singers and an amazing violinist. Although we missed Tobermory and Portree due to the weather it was replaced with a unscheduled stop in Invergorden. The other stops we thoroughly enjoyed. To sum up, an excellent cruise representing good value for money. Read Less
12 Helpful Votes
Sail Date: July 2017
We chose this cruise because of the itinerary and it was convenient going out of Tilbury. Before sailing we started to get worried after reading the reviews, we shouldn't have been worried though it was mostly excellent. Would say ... Read More
We chose this cruise because of the itinerary and it was convenient going out of Tilbury. Before sailing we started to get worried after reading the reviews, we shouldn't have been worried though it was mostly excellent. Would say that this cruise is definitely for the older age groups, I am 56 and I would say I was one of the youngest (sorry if I upset anyone who was younger!!). First the food, we have sailed before with P&O, Royal Caribbean, Celebrity and Thompson, the food on this ship compared very well, in fact better than most of them. The self-serve buffet was a bit of a bun fight at busy times (never been to one that wasn't) but the food was very hot, tasty and plenty of options, it was lovely on nice days sitting outside having breakfast. The option was there to go into the Waterside Restaurant and be served breakfast and lunch if you wanted to but we didn't take it up. The evening meals were 6 courses (if you wanted) starter, soup, salad, main, pudding and cheese. Every meal was superb, wine waiter kept us topped up too. We were on the drinks package which was good value for money, although if you don't drink much they were not over priced, approx £3.50 for a pint of beer, all cocktails were £4.00 each, wine by the glass was £5.00 but you could get some good deals on bottles, (you can drink what you want then they would bring the bottle out the next night for you). I would recommend the early sitting for dinner, (6 o'clock or 8.15) it was a bit too early sometimes but if you were on the late sitting you had to go to the early show as they were on at 7 o'clock and 9 o'clock. Also this cruise line does not do free time dining, we sat on a table of six and were very lucky as our companions were very nice and interesting people and we greatly enjoyed their company. The cabin was fine, very spacious, lots of storage room, it was a bit dated, especially the bathroom but was very clean, although it did not have tea/coffee making facilities which is a bit annoying, although I think there was an option to have some breakfast items brought to your cabin so I suppose you could just tick tea or coffee. All the public areas were very nice, lovely wooden decks. Theatre was OK but not loads of seats and you have to get there early as quite a few seats had a very restricted view because of pillars, it definitely needs updating. The entertainment was very good, 2 different comedians, we throughly enjoyed both of them as did most other people we spoke to (although not all, one comedian was not very pc). The ships entertainment team were very good, they seemed to get better as the cruise went on. Singers and quizzes in the bars. Loads of waiters in all bar areas including the theatre. We really enjoyed all the ports of call, especially the Isles of Scilly, they were beautiful. Hired an electric bike (super easy on the hills) saw all the island, hardly any traffic so was very relaxing, fed the sparrows some scone by hand at a little cafe overlooking the sea. If you are able to I throughly recommend doing this, the bike hire shop was not very far to walk from where you dock, there was also an option to hire a golf buggy, which many people did. Shame we couldn't dock at Mull and Skye but it was very windy and it would not have been much fun getting everyone in the tenders. We were very lucky and had some great weather, rained on the first morning at Antwerp (lovely city) and again at Invergorden but not for too long, went on the train to Inverness (another lovely city). Only did one ships excursion (to Loch Lomond from Greenock) everywhere else was able to easily get about on our own) All in all I would throughly recommend CMV. Our table companions had all cruised on Marco Polo and/or Magellan and really enjoyed both of them as well. CMV don't always get good reviews although most people we spoke to had cruised with them before and all enjoyed them, I think a lot of people don't bother to write a review unless they have something to complain about, I am definitely guilty of that, so I thought for a change I would do a good one. If you are booked on Columbus I would look forward to it. Read Less
16 Helpful Votes
Sail Date: June 2017
Reading the previous reviews, I was worried; but have just come back from a cruise to Iceland, Faroes and Orkney (why doesn't the box here allow me to specify that?) and it was very good indeed. Food delicious, varied and well ... Read More
Reading the previous reviews, I was worried; but have just come back from a cruise to Iceland, Faroes and Orkney (why doesn't the box here allow me to specify that?) and it was very good indeed. Food delicious, varied and well presented. Cabin kept in excellent order by staff. No loo problems! Ship constantly cleaned; hand cleansing a constant feature. Drinks, speciality coffee, etc., very reasonably priced. All staff we encountered were efficient, cheerful and helpful. Excursions were good; all non-UK guides were excellent. Only the Orkney guide (from Yorkshire, originally) was hopeless. Ship detoured from Shetland because of high winds and the need to tender at Lerwick. Very good decision by the captain, and excursions arranged on Orkney at short notice. Only let down was the variety of entertainment, which seemed very lowest common denominator. Cruise director rather lacking in imagination (get Wimbledon on that big screen, for heaven's sake!), and equipment for things like bridge and table tennis was poor or lacking entirely. But if you were prepared to make your own entertainment, it was fine. Worst part was other passengers. Rather an elderly crowd, who were surprisingly unfriendly. It could have done with a few cheerful younger people, willing to chat! Given that there was plenty of everything to eat and drink, was surprised at how pushy people were at getting to it! Hard going to have to leave cabin at 7am, but not get off ship till 10am. Crowded public spaces to sit in and wait. Tilbury may, eventually, be a great place to embark.disembark; but it's not that yet. Read Less
13 Helpful Votes
Sail Date: June 2017
Chose this cruise after friends recommended M V Columbus. Had cruised on Marco Polo about 8 years ago and was not very impressed, Columbus is a lovely ship and gave a much better experience. Worst point is the car parking. Expensive ... Read More
Chose this cruise after friends recommended M V Columbus. Had cruised on Marco Polo about 8 years ago and was not very impressed, Columbus is a lovely ship and gave a much better experience. Worst point is the car parking. Expensive at £11 per night, but, the two awful points are (1 The directions to the car park from ship. Baggage handler told us to leave the dock and follow signs. THERE ARE NO SIGNS ! After touring the innards of Port of Tilbury we only found our car park by following the shuttle bus. Only a small fabric sign indicated the facility, the sign was low down and not visible when the endless queue of container lorries blocked our vision (2 The car pask is marked "CEMEX" a industrial cement facility, when we returned to our car it had a filthy layer of cement dust covering it ! After this poor start things improved dramatically. The ship is excellent and has been refitted to a high standard. Staff attentive and good natured. Entertainment on board was of a good standard and variety. The show team in the Palladium Show lounge were excellent. Only marred by the unctious and arrogant cruise director who strolled around with his nose in the air. Food was very good in both restaurants, only spoiled by fellow passengers in the Plantation Bistro many of whom had no awareness of others and regularly elbowed their way to the food. I was pleased with my inside cabin as was others in my party of 9. My friend in cabin No 10109 had to be moved due to a banging noise in the cabin which was handled promptly after a night without sleep. Beverage prices were reasonable (£3.30 for a large beer) Our cruise was to Iceland which is hugely expensive. Even the shuttle bus from ship to town (often free at most ports) was £18 for a journey of around 7 minutes !! The shore excursions were equally expensive. Have booked on Columbus for a future cruise Read Less
28 Helpful Votes
Sail Date: June 2017
Had an enjoyable cruise. Having read the other reviews I was a little apprehensive, but apart from a few minor problems probably related to lack of staff experience with this ship and some 'shake down' issues from the recent ... Read More
Had an enjoyable cruise. Having read the other reviews I was a little apprehensive, but apart from a few minor problems probably related to lack of staff experience with this ship and some 'shake down' issues from the recent refit, plus a bit of bad weather around the north of Scotland , it was a great cruise. The cabin was more than adequate; very clean, comfortable & everything worked as it should 99% of the time. The food was very good with plenty of choice for all diets. The staff were very helpful & friendly. The various evening entertainments were very good & well attended The drinks, extra food items and the shops were not overpriced. The trips out were good and the places visited were interesting. The talks I attended were excellent and informative. I missed the tour of the galley unfortunately ! It would have been interesting to have a talk about the ship itself, some technical detail and logistics - what happens at each port of call with re-fueling, waste management, resupply etc., or even a look at the engine, bridge etc. Read Less
Columbus Ratings
Category Editor Member
Cabins 3.5 4.0
Dining 4.0 3.6
Entertainment 3.0 3.4
Public Rooms 3.0 3.9
Fitness Recreation 4.0 3.2
Family 1.0 3.2
Shore Excursion 4.0 3.5
Enrichment 2.0 3.0
Service 4.0 3.9
Value For Money 5.0 3.7

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