American Queen Voyages American Duchess Cruise Reviews

4.5 / 5.0
46 reviews
With our server Ann in the main dining room.
Photo Credit: TinCan782
Photo Credit: Chrome Diva
Looking down on Dining Room
Photo Credit: Chrome Diva
Owners Suite cabin 302
Photo Credit: Chrome Diva
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3.7
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1-10 of 46 American Queen Voyages American Duchess Cruise Reviews


Not what I expected

Review for a U.S.A. Cruise on American Duchess

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syypatti511
2-5 Cruises • Age 70s

I chose this cruise because a few years ago we went on a American Queen Voyage. It was wonderful. Since it was the same company I thought this would be too. A few days before our voyage they changed our dining time to 7.30. I tried to change it back but they said it was because of the CDC guidelines. (some people did get it changed) They also sent us an email saying that there would be dining in ...
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Sail Date: December 2021


Disappointed .............

Review for a U.S.A. Cruise on American Duchess

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SunBurstFC
6-10 Cruises • Age 70s

We were really disappointed in this recent December cruise from Nashville to Memphis. First the many positive things.... The food was really good, ample and varied. The staff everywhere on the ship were very friendly and helpful, especially the dining room staff. The ship seemed to be well maintained and clean and safe from the virus. The evening entertainment was probably above ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hi SunBurstFC! Thank you for your review and for sailing with us. We are happy to hear that you enjoyed the food and found our staff to be helpful. However, we regret to hear that you were...

Sail Date: December 2021


Getting back to traveling

Review for a U.S.A. Cruise on American Duchess

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bubink
10+ Cruises • Age 70s

After some negative reviews, I wanted to share our experience on The American Duchess. We took an eight day cruise in Tennessee. It was the perfect way to get back to traveling. Everyone was vaccinated for Covid and was tested the evening before we embarked. It is an older crowd and therefore, we met some fascinating and well traveled passengers. The food and drinks were wonderful, with a vast ...
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Sail Date: October 2021


Great ship and Crew But . . .

Review for a U.S.A. Cruise on American Duchess

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dswgr6
2-5 Cruises • Age 70s

We accompanied another couple who had chosen this cruise from Memphis to New Orleans. The weekend before our cruise, New Orleans was hit by Hurricane Ida. We called the Monday before our embarkation to find out if the cruise was still on, and if our 2 night extension in New Orleans was still going to happen. We didn't get any answers until late in the afternoon the day before we were due to ...
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Sail Date: September 2021


American Queen Steamboat Company has poor customer service from main office. Review of Mississippi River

Review for a U.S.A. Cruise on American Duchess

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MLouiseM
6-10 Cruises • Age 70s

The American Queen Steamboat Company needs to improve customer service from the company office. The experience on the American Duchess was very good and the crew went out of their way to accommodate. However, the corporate office did not care about their customers concerns about taking the cruise under these conditions and promises made by company representative were not followed up on. We had to ...
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Sail Date: September 2021


AQSC Duchess "Mighty Mississippi" - Red Wing, MN to New Orleans, LA

Review for a North America River Cruise on American Duchess

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TinCan782
6-10 Cruises • Age 110s

Wonderful 14-day cruise down the Mississippi River for my wife and I. This was a retirement celebration re-scheduled from the same cruise last year which was cancelled due to Covid. The pre-cruise hotel in Bloomington, MN was nice and we were able to start getting acquainted with other cruisers. The pre-cruise check-in was smooth and easy. No Covid testing required, just show your ...
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Sail Date: August 2021

Traveled with disabled person


If you are under 70 and/or an active person, this cruise is not for you

Review for a U.S.A. Cruise on American Duchess

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denschrim
6-10 Cruises • Age 60s

My husband and I took the American Duchess from St. Louis to Minneapolis on the Mississippi River. We knew it would be quieter than other cruises we have taken, but we were not really prepared for how little there was to do (both onboard and at the ports of call). The boat had virtually no entertainment, other than cheesy 45-minute shows given each day by an entertainment staff of 3 people ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello denschrim, Thank you for taking the time to share your experience. Life is slower on the river! It's what many of our repeat guests enjoy. Our authentic, American paddlewheelers offer...

Sail Date: July 2021


First Time AQSC and we'd do more cruises with Them!

Review for a U.S.A. Cruise on American Duchess

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galandguy
First Time Cruiser • Age 70s

Highly recommended by a very close friend. Professionalism the whole time with all of the staff: Pursers, restaurant staff, housekeeping staff, deck and bar/lounge staff - we can't say enough about how much fun, professional and knew their stuff! The entertainment was very good each night, the band exceptional and especially for Memorial day they had a service and a retired Army Chaplin ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Dear galandguy, You've got to do the swamp tour! You won't regret it. We're happy to hear you enjoyed your voyage and we look forward to welcoming you back! Until next time....

Sail Date: May 2021


American Queen Steamboat Company - Duchess

Review for a U.S.A. Cruise on American Duchess

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Chrome Diva
2-5 Cruises • Age 70s

We are just getting home from our 2 7days back 2 back. Starting in Louisville ending in Memphis. (Sorry my embarkation port is not listed) We are both overwhelmed by the service, food & beverages, entertainment, excursions, and accommodations The day/night before your cruise starts you will stay in a local 5 star Hotel. There will be complimentary COVID testing. Everyone has to be ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Thank you Chrome Diva for such a lovely review. We are sincerely happy to hear that you enjoyed your voyage with us! ...

Sail Date: May 2021


Wonderful trip on the American Duchess

Review for a U.S.A. Cruise on American Duchess

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Hdlandshark
10+ Cruises • Age 70s

This was the first of two cruises on the American Duchess starting in Louisville with the turn around in St Louis then traveling on to Memphis. What a wonderful experience! The trip starts with an overnight stay in an included excellent hotel and then included transportation to the boat. So nice to start with a good night’s rest. The best service, best crew, great entertainment. I just can’t ...
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Response from BriannaH, Guest Relations @American Queen Voyages

Hello Hdlandshark! A two-week voyage - how fun! We're so glad to hear that you enjoyed your time with us. We look forward to welcoming you back to the rivers!...

Sail Date: May 2021


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