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21-30 of 46 American Queen Voyages American Duchess Cruise Reviews
Review for a U.S.A. Cruise on American Duchess
mjreiber
2-5 Cruises • Age 70s
The wait staff was superb, extremely accommodating. The cleaning crew did a superb job. Kristen, the EMT, and Kashawna, the Purser, went above and beyond to arrange an oxygen concentrator when "Special Needs" failed to provide a working concentrator. I am extremely thankful and forever in their debt. Without their service, I might have been unable to complete the voyage. Two days without oxygen ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Mjreiber! Thank you so much for the great review! We are extremely pleased to learn that the on board crew were able to assist you with your needs! They are a great team and we are so...
Sail Date: April 2019
Review for a North America River Cruise on American Duchess
PureMichigan53
First Time Cruiser • Age 70s
My husband and I took this cruise as a celebration of our 25th anniversary. We cruised from New Orleans to Memphis.
Pros: excellent food and wait staff. large variety of entrees and dietary needs met.
clean staterooms, common areas (except the sticky laminate flooring)
variety of hourly activities
variety of Premium Excursions
Cons: ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi PureMichigan53, Thank you for taking the time to submit a review regarding your cruise on board the American Duchess. At American Queen Steamboat Company, we strive to deliver a...
Sail Date: April 2019
Review for a North America River Cruise on American Duchess
rlv1939
10+ Cruises • Age 80s
As experienced ocean cruisers we chose this cruise up the Mississippi in late April to see some southern states before the summer heat. This year the heavy spring rains within the Mississippi watershed had created major upstream flooding; however, the only impact to our cruise was two of our docks were damaged and unusable and one of our planned stops was canceled.
Overall, the cruise was great ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Rlv1939! Thank you so much for the kind comments! We are elated to learn that you enjoyed your cruise. Chef Charboneau is absolutely a delight and you will love her latest cook book! ...
Sail Date: April 2019
Review for a U.S.A. Cruise on American Duchess
joek
10+ Cruises • Age 90s
Entire boat was reserved for Road Scholar members for this cruise. Instead of the standard one day stay in New Orleans with tours, Road Scholar had two before boarding.
The food and service was outstanding, either in the Main Dining Room with a very good selections or in the Grill Room/Terrace buffet. Most of us chose the Main Dining Room for dinner, wine and beer is included with dinner. and ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi joek!
Thank you so much for the 5 star review! We are thrilled to learn that your experience was memorable and exceeded your expectations! Thank you for sharing the details of your...
Sail Date: April 2019
Review for a North America River Cruise on American Duchess
Lkbennett
6-10 Cruises • Age 70s
This cruise was chosen by a neighbor in my community, Sun City Palm Desert California, who organizes group trips. I was fortunate to be invited to join the group, and because I was cruising without my husband (who stayed at home with our dog), I was paired with a roommate who is also a neighbor in our community. There were 34 people in our group.
The cruise we were on is the Lower Mississippi ...
Read MoreResponse from JaneF, Guest Relations Manager
Hi Lkbennett, We really appreciate you taking the time to write this exceptional review! I especially love your description of the duck parade! Oh, what a fun sight to see! I do have to...
Sail Date: April 2019
Review for a North America River Cruise on American Duchess
shrumster
10+ Cruises • Age 70s
AQSC has river cruising figured out. The Duchess is an awesome vessel and continues the tradition of first class river cruising started by her mother, the American Queen. Our cruise from Nashville to Chattanooga on the Cumberland and Tennessee Rivers was very relaxing and historical and the scenery was beautiful. Even though the Duchess is not nearly as big as the Queen, she is very elegant and ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear shrumster,
Thank you so much for the great review! We love that you refer to our American Queen as the Duchess's mother! Your recognition of our entertainers and shore excursions...
Sail Date: November 2018
Review for a North America River Cruise on American Duchess
wjplkp
First Time Cruiser • Age 70s
Although we are listing a bunch of issues that we encountered, we had a great time on our Memphis to New Orleans cruise. The cabin, dining, staff, hop on-off and premium excursions met and/or exceeded our expectations. The Peabody and Intercontinental hotel selections were excellent choices.
But, as a passenger with mobility issues, the following items are presented and if remedied would make ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear wjplkp,
We appreciate you taking the time to share your cruising experience with us. Thank you for the kind comments regarding the cabin, dining, staff and shore excursions. We are...
Sail Date: September 2018
Review for a North America River Cruise on American Duchess
clive.kemp1
6-10 Cruises • Age 60s
We chose this cruise as a way of exploring the deep south in some luxury. It was very expensive at over £1000 per night per cabin but we thought that the quality of service would be at least equivalent to a European river cruise or an American sea cruise such as Holland America or Princess. It was nowhere near up to this standard, especially the catering and waiting staff.
Firstly, the ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear clive.kemp1
Thank you for taking the time to submit your review. At American Queen Steamboat Company, we strive to create a memorable experience for our guests that exceeds all...
Sail Date: September 2018
Review for a North America River Cruise on American Duchess
sailingmickey
10+ Cruises • Age 80s
We sailed aboard the Duchess from New Orleans to Minnesota departing July 16th.
The Duchess is a beautiful boat with room for 166 guests. The design of all the rooms is pleasing to the eye and very airy with high-ceilings. We entered the boat into the room where Pursuer is located. Access to the bar and grand dining from the Purser is through a hallway lined with beautiful replicas by ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Sailingmickey,
Thank you for your very detailed review! Your descriptions of the vessel and it’s illustrious decor are accurate. We are thrilled to learn that you enjoyed your cruise...
Sail Date: August 2018
Traveled with disabled person
Review for a North America River Cruise on American Duchess
SOCALTWO
10+ Cruises • Age 70s
Engine noise and vibration in our cabin and on the aft dining deck were bad. We had several equipment failures, delays getting off the boat in several ports and having to miss one port totally. Our tie-up in Hannibal was on the wrong side of the river as the American Queen got the better spot, really? Otherwise we could have walked right off and into town, one of the few ports whee the walk is so ...
Read MoreResponse from JaneF, Guest Relations Manager
Dear Socaltwo,
Thank you for taking the time to provide feedback regarding your recent cruise aboard the American Duchess. The concerns you raise are not common as we work very hard to...
Sail Date: July 2018
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