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11-20 of 46 American Queen Voyages American Duchess Cruise Reviews
Review for a U.S.A. Cruise on American Duchess
Parsley1
10+ Cruises • Age 70s
We decided to book a United States river cruise because it fell within the guidelines of the CDC. We have done 50+ ocean cruises but this was our small boat cruise. There was much hesitancy before boarding on whether we would enjoy it or not. We definitely were pleasantly surprised by all aspects of the cruise. From the ease of boarding and embarkation we were amazed at the efficiently and ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Parsley1! Thank you so much for the great review. It is really helpful to hear that your experience with boarding and embarkation went smoothly. We've worked hard to keep things as...
Sail Date: March 2021
Review for a U.S.A. Cruise on American Duchess
Jonjay
10+ Cruises • Age 60s
We were very excited to be back on a boat, but also nervous with all the restrictions. The staff and crew on the American Duchess made it so easy to understand and were very accommodating. The ship is beautiful and you can tell that it is very clean. As with all trips, cruise or others, there is always a hiccup or two. Every one was taken care of with total satisfaction.
We are very avid ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Jonjay, it's so nice to hear the personal recognition for Tom and Cynthia! They are incredible leaders and we are lucky to have them on the team. It is quite a compliment to hear that you're...
Sail Date: March 2021
Traveled with disabled person
Review for a North America River Cruise on American Duchess
nanatexas
10+ Cruises • Age 60s
We loved our whole trip. Flew into New Orleans the day before and had a nice stay in the hotel included in the price. Transfers to the boat was very nice and easy. Once on board were meet with snacks and we went to our room. Bags waiting for us. We could not stop at our first location and used that day to cruise up the river to Baton Rouge. We did the hop on hop off bus tour. Drivers were great ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi nanatexas! Thank you for sharing your experience. We can't wait to get back out on the river with you!...
Sail Date: March 2020
Review for a U.S.A. Cruise on American Duchess
sleigh11
2-5 Cruises • Age 40s
We recently cruised on the American Duchess during the March 9th sailing. The schedule had multiple changes from the ports we were originally scheduled to visit. Though we were disappointed about the changes, the staff were very professional and the shore excursions person on board worked very hard to make sure our land experience was still top notch. Tours were well organized, and we really ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Dear sleigh11,
We're glad to hear that the deviations didn't ruin your trip. We have learned to go with the flow! Rivers are living things and sometimes we have to let them direct us. We...
Sail Date: March 2020
Review for a U.S.A. Cruise on American Duchess
MECR2020
10+ Cruises • Age 50s
I chose this cruise because it had always been a dream of mine to cruise the Mississippi on a sternwheeler. I made it specific to my on-line discount travel clearinghouse that it had always been my dream. Firstly, American Queen failed to disclose the condition of the ship even though they had advance notice that the sternwheel had fallen off on a previous itinerary. This notice had been shared ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
MECR2020,
We are very truly sorry for your experience. This is certainly not how we expect anyone to experience our river cruises. We did send notification about the paddlewheel ahead of...
Sail Date: February 2020
Review for a North America River Cruise on American Duchess
halanddonna
10+ Cruises • Age 20s
What to know - no glitz, no crowds, no pools. Instead - beautiful scenery, friendly helpful staff, daily enrichment, low key enjoyable entertainment, menus that reflect locations, and interesting ports.
What to do - Included with your cruise, at no additional cost, at each port, is - bus, guide(s), admission to various sites. (‘Premium’ tours are available for additional purchase).
We’ve ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi halanddonna! You have perfectly described the slower pace on a river cruise. It should just feel easy and relaxing. We all can't wait to be back on the river with you!!...
Sail Date: February 2020
Review for a North America River Cruise on American Duchess
Bryan5264
First Time Cruiser • Age 30s
In December of 2019, I had been fortunate to have an absolutely amazing trip aboard the American Duchess. We had sailed from Memphis to New Orleans, and although there were only 100 people or so on board, everything felt lively and populated, but not overly populated like on an ocean-going cruise ship.
The boat had Christmas theming since it was the holidays, and everything felt warm and ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Bryan5264!
We love reading your review. The holiday season on our vessels is really special. The towns are decorated, the crew is festive, and guests are in the holiday spirit! Thank you...
Sail Date: December 2019
Review for a U.S.A. Cruise on American Duchess
Ginny033
10+ Cruises • Age 70s
I was very excited to take a trip with the American Duchess as I have been on other river cruises in the past, but mostly in Europe or other parts of the world. I knew this cruise would be different being in America, but I pleasantly surprised with all there was to see and do in this part of the country. We started in Memphis and ended up in Nashville, TN.
On board my guest cabin was very ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Ginny033!
American Duchess will be ready and waiting for you and your friend! That whole area in the middle of America is rich with charming people, culture, and history. Sitting in the...
Sail Date: December 2019
Review for a U.S.A. Cruise on American Duchess
Nformato
6-10 Cruises • Age 30s
We traveled on the American Duchess during Christmas time on a Nashville to Memphis Cruise. It was absolutely beautiful. The boat and some of the towns were decorated for the holidays truly making it a unique experience. The time we spent onboard was phenomenal, all the staff is friendly and genuinely cared about making sure we were having a great time. The pursers were available to answer all of ...
Read MoreResponse from BriannaH, Guest Relations @American Queen Voyages
Hi Nformato!
Your description of finding a charming town you'd never heard of before warms our hearts! That's what it's all about - life on the river. It's not only the boat that makes the...
Sail Date: December 2019
Traveled with disabled person
Review for a North America River Cruise on American Duchess
BillNY
10+ Cruises • Age 60s
Sometimes, the best way to gauge a company's commitment to customer service is to experience mishaps and witness how the crew and company react.
We were on the December 2 sailing from Memphis to Nashville on the American Duchess. The first issue occurred when one of the propellers malfunctioned. We were immediately given this information and were also informed that we were going to have to ...
Read MoreSail Date: December 2019
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