American Queen Steamboat Company American Duchess Cruise Reviews

We accompanied another couple who had chosen this cruise from Memphis to New Orleans. The weekend before our cruise, New Orleans was hit by Hurricane Ida. We called the Monday before our embarkation to find out if the cruise was still on, and if our 2 night extension in New Orleans was still going to happen. We didn't get any answers until late in the afternoon the day before we were due to ...

The American Queen Steamboat Company needs to improve customer service from the company office. The experience on the American Duchess was very good and the crew went out of their way to accommodate. However, the corporate office did not care about their customers concerns about taking the cruise under these conditions and promises made by company representative were not followed up on. We had to ...

Wonderful 14-day cruise down the Mississippi River for my wife and I. This was a retirement celebration re-scheduled from the same cruise last year which was cancelled due to Covid. The pre-cruise hotel in Bloomington, MN was nice and we were able to start getting acquainted with other cruisers. The pre-cruise check-in was smooth and easy. No Covid testing required, just show your ...

My husband and I took the American Duchess from St. Louis to Minneapolis on the Mississippi River. We knew it would be quieter than other cruises we have taken, but we were not really prepared for how little there was to do (both onboard and at the ports of call). The boat had virtually no entertainment, other than cheesy 45-minute shows given each day by an entertainment staff of 3 people ...

Highly recommended by a very close friend. Professionalism the whole time with all of the staff: Pursers, restaurant staff, housekeeping staff, deck and bar/lounge staff - we can't say enough about how much fun, professional and knew their stuff! The entertainment was very good each night, the band exceptional and especially for Memorial day they had a service and a retired Army Chaplin ...

This was the first of two cruises on the American Duchess starting in Louisville with the turn around in St Louis then traveling on to Memphis. What a wonderful experience! The trip starts with an overnight stay in an included excellent hotel and then included transportation to the boat. So nice to start with a good night’s rest. The best service, best crew, great entertainment. I just can’t ...

We are just getting home from our 2 7days back 2 back. Starting in Louisville ending in Memphis. (Sorry my embarkation port is not listed) We are both overwhelmed by the service, food & beverages, entertainment, excursions, and accommodations The day/night before your cruise starts you will stay in a local 5 star Hotel. There will be complimentary COVID testing. Everyone has to be ...

We decided to book a United States river cruise because it fell within the guidelines of the CDC. We have done 50+ ocean cruises but this was our small boat cruise. There was much hesitancy before boarding on whether we would enjoy it or not. We definitely were pleasantly surprised by all aspects of the cruise. From the ease of boarding and embarkation we were amazed at the efficiently and ...

We were very excited to be back on a boat, but also nervous with all the restrictions. The staff and crew on the American Duchess made it so easy to understand and were very accommodating. The ship is beautiful and you can tell that it is very clean. As with all trips, cruise or others, there is always a hiccup or two. Every one was taken care of with total satisfaction. We are very avid ...

We loved our whole trip. Flew into New Orleans the day before and had a nice stay in the hotel included in the price. Transfers to the boat was very nice and easy. Once on board were meet with snacks and we went to our room. Bags waiting for us. We could not stop at our first location and used that day to cruise up the river to Baton Rouge. We did the hop on hop off bus tour. Drivers were great ...