American Constellation Cruise Reviews

As we approached the pier near the Constellation a deckhand came running toward us to retrieve our luggage and escort us to our stateroom. That was only the beginning of the excellent service we received throughout the week of our Puget Sound, San Juan Island cruise. This was the fourth cruise I have been on with American Cruise Lines.Without a doubt, they have only gotten better and this cruise ...

Everything about this cruise was terrific. The three key staff members, Rick, Andrew and Miranda were a great team. They were always available for the passengers and went out of their way to make the cruise outstanding. The food was delicious. Excursions off the ship were varied and very enjoyable. We went on a jet boat ride, visited museums, and even went to see some animals where we could feed ...

We left the ship on day 3. Cabin was dirty, most chairs in the ship were stained, dinning room looked like a 1970's nursing home dining room, carpet was torn in our hallway (major trip hazard), our bathroom was filthy, no safe in room, even tho we were told there would be, a number of things in our room were missing and we had to ask for them, like the desk chair. (And they bring us a stained ...

We just finished a 10 Grand Puget Sound/San Juan Island cruise with American Cruise Line on the Constellation. First is was one of the most beautiful cruises I have ever been on. The islands are green, cool and gorgeous. But, what really made this cruise for us was the crew. Christopher was the cruise director. He was funny, entertaining and so organized. Rick, the hotel manager was equally ...

After cruising with American Cruise Line in 2021 on the Snake & Columbia Rivers we could not wait to book another trip. We will not sail with them again. This cruise was a series of disappointments. To be fair, the weather was certainly not their fault but it did obscure the views of snow capped mountains we anticipated on all but one day. The Baranoff Hotel - where ACL put us up the night before ...

We recently travelled to Juneau and sailed onboard the ACL Constellation with about 150 other passengers. We have been on many previous Alaska cruises, all on much larger ships, and thoroughly enjoyed the benefits of small-ship cruising. With the open seating at smaller round tables in the dining room, we soon got to know the majority of our onboard companions and had lively and fun conversations ...

This was an incredible experience. The ship had only 150 passengers, so it felt more like an excursion. Everything was well planned and unique. We were able to go whale watching right on our own ship. The captain was able to double back when wildlife was spotted. We saw many Whales, Sea Lions, Bald Eagles and Bear. Many side trips were included. My favorite was the trip to Potlatch Totem Park in ...

Worst vacation in 2/22 by far. So many things were just wrong, and no complaint dept. They just don't care if you are unhappy. Changed my room to near elevator and gang plank, making veranda unusable,safe unusable,no phone,clock,burst into my room during the night by mistake, no apology ever. The ships staff had covid, so I got covid, thought they had to be checked as we were before entering the ...

Newly renovated ship and first cruise of season for the Puget Sound. Max passengers is 175 but we only had around 80 with over 6o crew! Our experience was 150% better than our last ACL cruise in 2021 on the Constitution. More staff, more cleaning, and better organized. A lot of excursions were offered at each port. Very happy that Canada opened back up and we were able to go on the all day ...

The cruise looked good on paper, but the cruise line, treats their senior customers terribly. The food and staff were excellent. Embarking and Disembarking was a nightmare. The gang plank was not wide, slippery and sometimes at a 45 degree angle to the ship. Not handicap friendly at all. Last minute room change, after we arrived proved to make the expensive veranda useless, since it was by ...