Ship was great. Crew was outstanding.Everthing. With a smile. Gabriela our cabin stewardess was particularly attentive and went the extra mile to make our accommodations clean and beautiful.The captain was very helpful with explaining the operational functions of piloting the ship. Jana was very organized and efficient,and enthusiastic.We also enjoyed our waiters especially Sasa. We appreciated ...
We chose this cruise because my husband hadn't ever been to France and I hadn't been anywhere in France except Paris. From start to finish it was superb. The cruise director Darren made sure that everyone had all the information they needed to make the most of the trip, besides being unfailingly funny and truly solicitous of his guests' welfare and experience.
The hotel manager Isztvan and ...
The Emerald Liberte is just one year old and has lovely clean and uncluttered lines. The swimming pool is a big bonus and doubles as a cinema when the floor is slid over it. Service from the lovely young hard-working crew is amazing, all overseen by Istevan the Hotel Manager who is a huge asset to Emerald Waterways. Everything runs incredibly smoothly because of his management - a true, ...
Went online and put in dates and place that worked for us and where we wanted to go. This cruise was shown so we chose it quite randomly. On first sight we were very impressed with the boat, it was clean and very modern. From the moment we boarded it seemed that all staff wished to do was meet our every need. The staff were extremely polite and helpful.
The ship was new and it was very well ...
We joined this boat after spending seven nights on EMERALD RADIANCE, as part of a 21 day trip put together by Evergreen, called Lisbon to Nice...
So the trip on Liberte started quite late in the afternoon after a long day sitting around in airports , getting from Porto to Lyon... This is not something mentioned in the brochures when you go to book.. Either is the fact that the luggage allowance ...
We chose tis cruise with friends for a relaxing late summer cruise in France and despite the loss of our luggage we very much enjoyed the cruise. The Cruise Director (Jana) did a great job through out the cruise and helped us retrieve our bags, it appears that AF loose bags very frequently at CDG and also lost one of our bags on our return journey.
The crew where very helpful and nothing was a ...
We liked the destination and itinerary plus our previous experience of Emerald service left us wanting more. The crew were all excellent at their jobs and went out of their way to accommodate all requests. The cabin was cleaned promptly each morning and evening with the minimum of fuss or inconvenience to us. The Cruise Director was extremely knowledgeable on all matters regarding the destinations ...
Our cruise was the Sensations of Southern France from Evergreen Waterways. The ship was beautiful and immaculate, the staff outstanding, we had wonderful food and amazing wines. We were warmly welcomed and given full explanations of how everything would be done. It seemed nothing was too much trouble.
We received a comprehensive information sheet every evening about the next day's destination ...
When we booked this cruise my husband and I we were expecting a week of pure indulgence and it didn't disappoint. The ship was very modern and although smallest in the fleet was very spacious. We had a balcony cabin and although the balcony was internal, you still had a lovely view of the river and if you wanted too, the window came down half way so you could lean on the rail and enjoy the fresh ...
Almost exceeded all expectations from start to finish, excellent customer service from all staff, lead by Captain Dario and Captain 2 Remi and superbly supported by Jana, the Cruise Director.
Cleanliness, spaces both within Cabin and public rooms perfectly adequate for the number of guests on board. Had a lower deck cabin which was fine - hardly spent time in it! Food plentiful, very good at ...